U.S. General Services Administration Analytics as a Service Overview Presentation by Johan Bos-Beijer Director/Senior Advisor Analytics Services Office of Citizen Services and Innovative Technology
Purpose of AaaS Offering Meet the Customer Challenge Multiple tools and methods prevent rapid utilization and effective outcomes Inability to test data against methods, tools, models and approaches before buying Defining the outcome and staying focused requires experienced advisors More government experience which can be blended with private sector Expertise in IT, Modeling, Analysis, and Programs may be disparate or dependent on one or two people Data Management is a hurdle starting with knowing what, from whom, for what purpose, for what use, and under what authority Domain expertise is needed to bridge the gap between software capability and program objectives or specifics
What Is the AaaS Offering Purpose AaaS will be a catalog of shared services to be sold as a central resource for analytics capabilities with initial focus on program, financial, acquisition, security, and oversight areas in agencies as well as the General Services Administration Catalog will integrate tools, license management, environments for testing and deployment planning, and access to an array of data Outcomes Reduce costs government wide and generate customer savings: Uniform licensing and rapid low cost provisioning of environments, utilize methods applicable to government, align tools with objectives Grow market share and increase business volume: offer potential customers ready access to tools and services in support of their analytic needs
AaaS Capabilities AaaS will establish four segments of analytics capabilities which support the Managed, Modified and Menu Service delivery models: Software, Licenses, and Tools Environments for testing, development, and production support Data resources (data that is available to an organization) Professional Services Dynamically managed service catalog (as vendors, products, services, technical enabling environments mature or change) Tools for analytics evaluation, data quality/prep, predictive, visualization, geospatial, and prescriptive analytics Pricing and quantitative methods for government-wide procurement evaluation Rapid provisioning of licenses and environments (hours instead of weeks, months) Advanced capabilities to support modeling and build algorithm libraries Impact Analysis Forecasting Help to develop actionable information to improve purchasing and program performance
AaaS Delivery Models The AaaS shared service will use specific models of service delivery: Managed Service: enable end-to-end support to agencies that are in the beginning phases of an analytics program, requiring guidance on tools and implementation of those tools Modified Service: capture a blend between the Managed and Menu Driven Service where agencies may have some software and/or services and are seeking to augment or make changes Menu Service: targeted to sophisticated customers that have a clear understanding of their requirements The shared service is based on five initial federal consumer dimensions: Program, Financial, Acquisition, Security and Oversight
AaaS Service Framework AaaS Vendor On Ramp Fair Opportunity Intellectual Property Tools Software Licenses Environments Testing Data Professional Services Analytics tools/suites Intellectual property info Terms & Conditions Licensing: static and cloud environments License/subscription migration Service support Training support Pricing management Market Sector evaluations Open Source Integration Provide rapid provisioned Test or Dev environments Pricing management Levels at FIPS 199-L/M/H Tiers of support (1-4) Secure and integrated Libraries Multiple environment sources (resident, SW vendor, & third party) GSA Public Data GSA Contract Data Government wide Data Agency to Agency Data MOUs multi use library Correlated Data Transactional Data Open Data Subscription Data Domain expertise Migration expertise Modeling expertise Algorithm and Modeling libraries and services SME fee for service Data Management expertise Data Mining expertise Integration expertise Subscription services
AaaS Analytic Methods Examples What our customers have requested or what they are doing now to support mission driven outcomes Data Mining (Text/Video/ Audio) Predictive Analytics Prescriptive Analytics Simulation/Optimization Modeling Geospatial Intelligence Link Analysis Correlation Supply Chain Analytics Pricing Analytics/Spend Analysis Risk Analytics Business Intelligence Cognitive Computing
Contact Information Johan Bos-Beijer johan.bos-beijer@gsa.gov 703.306.6280