Hardware, & Network Requirements System requirements for the Enterprise application, including Business Objects, are provided in this document. These requirements include hardware, software, and network environments. Marsh ClearSight reserves the right to amend these requirements based on testing prior to the current, as well as future releases. Note: The document does not cover the requirements for the database server due to widely varying database needs when Enterprise is locally hosted. Database server requirements should be determined by your DBA team. Hardware Requirements... 3 Client... 3 Web Server... 3 Job Server... 3 Business Objects Server (optional)... 3 Administrative Tools Server... 3 Tablet/iPhone... 4 Enterprise iphone... 4 Intake... 4 Discovery... 4 Requirements... 5 Web, Job, & Administrative Utilities Servers... 5 Operating System... 5 Internet Server... 5 Database Client... 5.Net Components... 5 Other Components... 5 Client Machine... 6 Operating System... 6 Browsers*... 6 Other Components... 6 Browser Support Details... 6 Enterprise Direct URL... 6 Enterprise Direct URL Admin... 6 Business Objects Server*... 7 Operating System... 7 Internet Server... 7 Business Objects... 7
Database Client... 7 Other Components... 7 Tablet Intake App... 7 Operating System... 7 Enterprise Version... 7 Tablet Discovery... 7 Operating System... 7 Enterprise Version... 7
Hardware Requirements Aside from the database system, there can be up to four types of hardware required for use of the Enterprise system: Web Server Job Server Business Objects Server (optional) Administrative Tools Workstation/Server Most configurations will require four separate physical machines for production operation: a single dedicated Web Server, a single dedicated Job Server, a single dedicated Business Objects Server, and a single database server. Client DSL/ISDN/Cable Internet Connection Monitor that can support a resolution of 1024 x 768 2GB RAM Web Server Intel Xeon processor (Dual 2.93 GHz) 4 GB or more of RAM 40 GB system drive + 20GB drive Job Server Intel Xeon processor (Dual 2.93 GHz) 8 GB or more of RAM 40 GB system drive + 20GB drive Business Objects Server (optional) Intel Xeon processors (Dual 2.93 GHz) 16 GB or more of RAM 40 GB drive + 45 GB drive (SAN storage supported for file store) Administrative Tools Server The Administrative tools can reside on the Web Server or Job Server but it can also reside on a separate server machine or on a workstation that has access to the database system. Intel Xeon processor (Dual/2.93 GHz) (for server OS) 4 GB or more of RAM 20 GB of hard drive space
Tablet/iPhone Enterprise iphone App is compatible with SaaS Enterprise using the hardware listed below. Other versions of Enterprise, PE, and Audit are not compatible with the iphone app. iphone 4 mobile device and above Intake is compatible with SaaS Enterprise using the hardware listed below. Other versions of Enterprise, PE, and Audit are not compatible with Intake. Android tablets Android phones ipad 2 mobile device and above (32 bit & 64 bit devices) iphone 4 mobile device and above Discovery is compatible with SaaS Enterprise using the hardware listed below. Other versions of Enterprise, PE, and Audit are not compatible with Discovery. ipad 1 and above (32 bit & 64 bit devices)
Requirements Covered in this section are the software requirements for accessing Enterprise, as well as software requirements for Intake and Discovery. Client Machine runs browser that enables user to access application interface Web Server houses the Enterprise web application and supporting components Job Server houses the job server components Business Objects Server (optional) Web, Job, & Administrative Utilities Servers Version Operating System Windows 2008 R2 (64-bit) SP1 Internet Server Microsoft Internet Information Service(IIS) for 7.5 Database Client Windows Server Microsoft Internet Information Service (IIS) Manager 6.0 Oracle Enterprise Edition 11g R2 Client (64-bit) 11.2.0.1.0 Oracle Enterprise Edition 11g R1 Client (32-bit) 11.1.0.6.0 Access Database Engine 2010** 14.0.4763.1000.Net Components Microsoft.Net Framework 4.5.2 4.5.51209 Microsoft ADOMD.Net** 8.0 Microsoft ASP.Net MVC 2.0 2.0.50217.0 Microsoft ASP.Net MVC 4.0 4.0.20714.0 Other Components Microsoft ASP.Net MVC 5.0* 5.0*** SAP Crystal Reports Runtime Engine for.net 13.0.3.612 Framework 4.0 SAP Business Objects BI 4.1 Client Tools SP5 14.1.4.1501 SAP Business Objects BI 4.1 64-bit SDK SP5**** 14.1.4.1501 * IIS must be configured to work with ASP.NET applications ** Not required for locally-hosted environments *** Microsoft ASP.NET MVC 5.0 is supported and separate installation is not required on Web Server, Job Server, Tool Server and SDIA server. ****Only required for Business Intelligence implementations
Client Machine Operating System Browsers* Other Components Windows Microsoft Internet Explorer Mozilla Firefox Safari Version(s) Windows 7 (64-bit) Windows 8 (64-bit) 9.0 (64-bit) 10.0 (32-bit)** 10.0 (64-bit) 11.0 (64-bit) Version 39 and above Version 8.0.6 and above Adobe Reader 9.0, 10.0, 11.0 JVM (Java Client) (latest version as of 2/3/2012) 1.7.0_51 Silverlight** 5.1.20125 (minimum) Microsoft Office (Word/Excel) 2007, 2010, 2013 Microsoft.Net Framework***** 3.5 SP1, 4.0, 4.5.2 * Refer to Browser Support Details section below. ** Note that 10.0 (32-bit) has not been tested; however, we do not anticipate any issues. *** Silverlight 5.1.40416.0 has been tested. Browser Support Details Enterprise Direct URL The following browsers can be used when accessing Enterprise directly via url: IE 9, IE 10, IE 11 Firefox Safari Note: With the release of Enterprise 15.1, IE 8 is no longer a supported browser. Enterprise Direct URL Admin System administrators accessing Enterprise Admin directly via url should use IE 9, IE 10, or IE 11.
Business Objects Server* Version Operating System Windows Server 2008 R2 (64-bit) SP1 Internet Server Apache Tomcat 6.0.35 Business Objects BOXi 4.1 SP5 14.1.5.1501 Database Client Oracle Enterprise Edition 11g R2 Client 11.2.0.1.0 Other Components Java 1.7 * Only required for Business Intelligence implementation. Tablet Intake App Operating System Version Apple ios 7.x, 8.x Android platform 4.2.2 and above Enterprise Version Enterprise 15 Tablet Discovery Version Operating System Apple ios 7.x, 8.x Enterprise Version Enterprise 15
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