Compatibility Matrix BES10. April 27, Version 10.2 and later

Transcription

1 Compatibility Matrix BES10 April 27, 2016 Version 10.2 and later

2 Published: SWD

3 Contents Enterprise Service 10 Compatibility Matrix... 4 Introduction...4 Legend... 4 Operating system...4 Virtual environment...5 Database server...5 Microsoft.NET Framework... 8 Web server...8 Browser... 8 Mobile operating systems...9 Java Runtime Environment...11 Secure Work Space...12 Enterprise IM for Mail servers for 10 OS Legal notice...17

4 Enterprise Service 10 Compatibility Matrix Enterprise Service 10 Compatibility Matrix 1 Introduction Enterprise Service 10 service packs can be used for new installations. Enterprise Service 10 software maintenance releases (MR) are available only as upgrades to existing installations of Enterprise Service 10. For more information on installations and upgrades, visit help.blackberry.com/detectlang/bes10 to read the Enterprise Service 10 Installation Guide and the Enterprise Service 10 Upgrade Guide. Enterprise Service 10 supports only the standard character set (non-unicode). Legend Abbreviation NS LS Sup O Definition Not supported. does not support the configuration. Limited support. supports the configuration, but has not fully assessed the third-party component for compatibility. Supported. supports the configuration. Pending. does not yet support the configuration, but is currently assessing the third-party component for compatibility. Operating system You can install Enterprise Service 10 version 10.2 and later on English, French, Spanish, or German implementations of the operating system. Operating system (64- bit) Windows Server 2008 SP2 4

5 Enterprise Service 10 Compatibility Matrix Operating system (64- bit) Windows Server 2008 R2 Windows Server 2008 R2 SP1 LS LS LS LS LS LS LS LS Windows Server Windows Server 2012 R2 Sup Sup Sup Sup Sup NS NS NS 1 Windows Server 2012 does not support 2008 R2 Express Edition, which is delivered with Enterprise Service 10. For more information, visit support.blackberry.com/kb to read article KB Virtual environment Current in-market releases of VMware and Microsoft Hyper-V are supported with the latest Enterprise Service 10 version. For more information, visit support.blackberry.com/kb to read article KB Database server Database server (32- bit) 2008 SP Express SP SP Express SP R R2 SP1 LS LS LS LS LS LS LS LS Sup Sup Sup NS NS NS NS NS Sup Sup Sup NS NS NS NS NS NS NS NS LS LS LS LS LS NS NS NS LS LS LS LS LS 5

6 Enterprise Service 10 Compatibility Matrix Database server (32- bit) 2008 R2 SP R2 SP R2 Express 2008 R2 SP1 Express 2008 R2 SP2 Express 2008 R2 SP3 Express Express 2012 SP Express SP SP Express SP Microsoft SQL Server2014 Express Sup Sup Sup NS NS NS NS NS Sup Sup Sup LS LS LS LS LS NS NS NS LS LS LS LS LS Sup Sup Sup NS NS NS NS NS NS NS NS Sup Sup Sup Sup Sup NS NS NS Sup Sup Sup Sup Sup Sup Sup Sup Sup Sup LS LS LS Sup Sup Sup Sup Sup LS LS LS Database server (64- bit) 2008 SP Express SP3 LS LS LS LS LS LS LS LS 6

7 Enterprise Service 10 Compatibility Matrix Database server (64- bit) 2008 SP Express SP R R2 SP R2 SP R2 SP R2 Express 2008 R2 SP1 Express 2008 R2 SP2 Express 2008 R2 SP3 Express Express 2012 SP Express SP SP Express SP Sup Sup Sup NS NS NS NS NS Sup Sup Sup NS NS NS NS NS NS NS NS LS LS LS LS LS NS NS NS LS LS LS LS LS Sup Sup Sup NS NS NS NS NS NS NS NS LS LS LS LS LS NS NS NS LS LS LS LS LS Sup Sup Sup NS NS NS NS NS NS NS NS Sup Sup Sup Sup Sup NS NS NS Sup Sup Sup Sup Sup Sup Sup Sup Sup Sup LS LS LS 7

8 Enterprise Service 10 Compatibility Matrix Database server (64- bit) 2014 Express Sup Sup Sup Sup Sup LS LS LS Microsoft.NET Framework For more information visit help.blackberry.com/detectlang/bes10 to read the Enterprise Service 10 Installation Guide or the Enterprise Service 10 Upgrade Guide. Microsoft.NET Framework Microsoft.NET Framework 3.5 SP1 Microsoft.NET Framework 4 (Standalone Installer or Web Installer) Web server Microsoft IIS is required only on computers that host the Enterprise Service 10 core components. Microsoft IIS Microsoft IIS 7.0 Microsoft IIS 7.5 Microsoft IIS 8.0 Browser The following table lists the supported browsers and versions to access the Enterprise Service 10 consoles. Browser Windows Internet Explorer 8.0 (32-bit) NS NS NS NS NS NS NS NS 8

9 Enterprise Service 10 Compatibility Matrix Browser Windows Internet Explorer 9.0 (32-bit) Windows Internet Explorer 10.0 (32-bit) Windows Internet Explorer 11.0 Sup Sup Sup Sup Sup Sup Sup NS Mozilla Firefox Google Chrome Safari 5 for Mac + Mobile operating systems 7.1 and earlier devices are supported in Enterprise Service 10 via Management Studio and Enterprise Server 5.0 SP3 or later. PlayBook OS 2.0.x PlayBook OS 2.1.x NS NS NS NS NS NS NS NS LS LS LS LS LS LS LS LS 10 OS ios ios compatibility is determined based on core functionality; supported features may vary based on device hardware and potential OS/API limitations and/or other restrictions. Secure Work Space is supported on the following devices that are running ios 8 and later: Apple iphone 4S and later, Apple ipad 2 and later, and all versions of Apple ipad Mini. Secure Work Space does not currently support ios 9.3. For more information about running Secure Work Space on ios 9, please visit to read KB ios ios 5.0 (latest version NS NS NS NS NS NS NS NS 9

10 Enterprise Service 10 Compatibility Matrix ios ios 5.1 (latest version ios 6.0 (latest version ios 6.1 (latest version ios 7.0 (latest version ios 7.1 (latest version ios 8.0 (latest version ios 8.1 (latest version ios 8.2 (latest version ios 8.3 (latest version ios 8.4 (latest version ios 9.0 (latest version ios 9.1 (latest version ios 9.2 (latest version ios 9.3 (latest version NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS Sup 1 Sup 1 Sup 1 Sup 1 NS NS NS NS O O O O O O O O 1 Devices running ios 9.2 that are activated using MDM controls or Work and personal - full control may not receive a prompt to install required applications. For more information, visit support.blackberry.com/kb to read article Android Android OS compatibility is determined based on core functionality; supported features may vary based on device hardware and potential OS/API limitations and/or other restrictions. The BES12 Client is supported only on Android OS 4.0 and later devices that have 512MB RAM or more. 10

11 Enterprise Service 10 Compatibility Matrix Secure Work Space is supported only on Android OS 4.0 and later devices that have 1GB RAM or more. Android OS Android OS 2.2 NS NS NS NS NS NS NS NS Android OS 2.3.x NS NS NS NS NS NS NS NS Android OS 4.0.x Android OS 4.1.x Android OS 4.2.x Android OS 4.3.x Android OS 4.4.x Android OS 5.0.x Android OS 5.1.x Sup Sup Sup NS NS NS NS NS Android OS 6.0.x Sup Sup Sup NS NS NS NS NS Java Runtime Environment generally bundles the latest in-market release of JRE with the setup application. For more information about manually upgrading the version of JRE on the computer you are installing Enterprise Service 10 on, visit support.blackberry.com/kb to read article KB34527 for Enterprise Service 10 version 10, and article KB34385 for Enterprise Service 10 version 10.1 and later. Java Runtime Environment (JRE) JRE 7u72 JRE 7u75 Note: Oracle ended general support of JRE 7 as of JRE 7u75. Updates later than JRE 7u75 are not tested or certified on Enterprise Service 10. Azul Zulu Java Runtime Environment (JRE) Azul Zulu JRE 7u79 NS Sup NS NS NS NS NS NS Azul Zulu JRE 7u85 Sup NS NS NS NS NS NS NS Note: Enterprise Service 10 version MR or later is required to support Azul Zulu JRE version 7. For more information visit support.blackberry.com/kb to read article KB

12 Enterprise Service 10 Compatibility Matrix Azul Zulu JRE version 7 maintenance and security updates are certified and delivered in Enterprise Service 10 maintenance releases. Applying manual updates is not required or supported. Secure Work Space Secure Work Space implementations are supported only on ios devices and ARM-based Android devices managed by Enterprise Service 10 version or later. The following table lists the supported mail servers and versions that are also required. For more details about setting up the work space for ios devices and Android devices, visit help.blackberry.com/detectlang/bes10 to read the Enterprise Service 10 Configuration Guide. Microsoft Mail server Microsoft Exchange Server 2007 SP3 ActiveSync 12.1) Microsoft Exchange Server 2010 (Microsoft Exchange ActiveSync 14.0) Microsoft Exchange Server 2010 SP1+ ActiveSync 14.1) Microsoft Exchange Server 2013 (Microsoft Exchange ActiveSync 14.1) Microsoft Exchange Server 2013 SP1 ActiveSync 14.1) Microsoft Exchange Server 2016 (Microsoft Exchange ActiveSync 16) Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 12

13 Enterprise Service 10 Compatibility Matrix Mail server Microsoft Office 365 ActiveSync 14.1) Sup Sup 2 Sup 2 Sup 2 Sup 2 Sup 2 Sup 2 Sup 2 1 To use the Work Connect Notification Service with Microsoft Exchange Server 2013, you must install Cumulative Update 2 or later for Microsoft Exchange Server 2013, and make some manual configuration changes to Enterprise Service 10. For more information, visit support.blackberry.com/kb to read article KB Users do not receive notifications of new messages because the Work Connect Notification Service does not currently support Microsoft Office 365. IBM Mail server IBM Notes Traveler (Microsoft Exchange ActiveSync 14.1) Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 Sup 1 1 Users do not receive notifications of new messages because the Work Connect Notification Service does not currently support IBM Notes Traveler. Novell Mail server Novell GroupWise Mobility Service 2.0 ActiveSync 12.1) NS NS NS NS NS NS NS NS Enterprise IM for 10 Collaboration Service Collaboration Service

14 Enterprise Service 10 Compatibility Matrix Collaboration Service 10.2 Collaboration Service Collaboration Service Enterprise IM app MR MR MR MR MR MR MR 10.2 Enterprise IM 3.0 Enterprise IM Enterprise IM 3.1 Enterprise IM Enterprise IM Enterprise IM Enterprise IM 3.2 Enterprise IM for Cisco 4.0 Mail servers for 10 OS Note: Functional limitations and known issues may vary depending on the device user's service provider. Microsoft Mail server 10 OS OS OS OS OS OS Microsoft Exchange Server 2003 SP2 (Microsoft Exchange ActiveSync 2.5) LS LS LS LS LS LS 14

15 Enterprise Service 10 Compatibility Matrix Mail server 10 OS OS OS OS OS OS Microsoft Exchange Server 2007 SP3 (Microsoft Exchange ActiveSync 12.1) Microsoft Exchange Server 2010 SP3 (Microsoft Exchange ActiveSync 14.1) Microsoft Exchange Server 2013 ActiveSync 14.1) Microsoft Exchange Server 2013 SP1 (Microsoft Exchange ActiveSync 14.1) Microsoft Exchange Server 2016 ActiveSync 16) Microsoft Office 365 ActiveSync 14.1) Sup Sup Sup Sup Sup Sup Sup Sup Sup Sup Sup Sup LS LS Sup Sup Sup Sup Sup Sup Sup NS NS NS Sup Sup Sup NS NS NS Sup Sup Sup Sup Sup NS IBM Mail server 10 OS OS OS OS OS OS IBM Notes Traveler ActiveSync 12.1) IBM Notes Traveler ActiveSync 12.1) IBM Notes Traveler ActiveSync 12.1) IBM Notes Traveler ActiveSync 14.1) NS NS LS LS LS LS NS NS LS LS LS LS LS LS LS Sup Sup Sup Sup Sup Sup Sup NS NS 15

16 Enterprise Service 10 Compatibility Matrix Mail server 10 OS OS OS OS OS OS IBM Notes Traveler ActiveSync 14.1) IBM SmartCloud (Microsoft Exchange ActiveSync 14.1) Sup Sup Sup NS NS NS Sup Sup Sup NS NS NS Novell Mail server 10 OS OS OS OS OS OS GroupWise Mobility Service 2.0 ActiveSync 12.1) GroupWise Mobility Service ActiveSync 12.1) GroupWise Mobility Service 2.1 ActiveSync 14/14.1) LS Sup Sup NS NS NS Sup Sup NS NS NS NS Sup NS NS NS NS NS Google Mail server 10 OS OS OS OS OS OS Google Apps (Microsoft Exchange ActiveSync 12.0/12.1) Sup Sup Sup NS NS NS 16

17 Legal notice Legal notice All rights reserved. and related trademarks, names, and logos are the property of Limited and are registered and/or used in the U.S. and countries around the world. Android and Google Chrome are trademarks of Google Inc. Documents To Go is a trademark of Dataviz, Inc.IBM and Notes are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. ios is a trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. ios is used under license by Apple Inc. JRE is a trademark of Oracle and/or its affiliates. Microsoft, Active Directory, ActiveSync, Hyper-V, Internet Explorer, Office 365, SQL Server, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mozilla and Firefox are trademarks of Mozilla Foundation. Novell and GroupWise are trademarks of Novell, Inc. Safari is a trademark of Apple Inc. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. Zulu is a trademark of Azul Systems, Inc. All other trademarks are the property of their respective owners. This documentation including all documentation incorporated by reference herein such as documentation provided or made available on the website provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Limited and its affiliated companies ("") and assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of technology in generalized terms. reserves the right to periodically change information that is contained in this documentation; however, makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party websites (collectively the "Third Party Products and Services"). does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON- INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE 17

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