INSIGHT MARCH 2015 REGULATED SAVINGS IN BELGIUM THE TOTAL COST OF REGULATED SAVINGS REMUNERATION. Executive summary



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INSIGHT MARCH 2015 REGULATED SAVINGS IN BELGIUM THE TOTAL COST OF REGULATED SAVINGS REMUNERATION FOR BELGIAN BANKS COULD HAVE DECREASED WITH 1, 76 BILLION IN 4 YEARS, A 60% DECREASE. Executive summary Despite falling interest rates, outstanding amounts on regulated savings accounts have risen with almost 17,5% since 2011, to reach a record level of about 250 billion end of 2014. At the same time, yields on regulated savings deposits have decreased significantly during the last 4 years. Sia Partners analyzed those trends and estimated the cost savings for banks on interest expenses related to regulated savings deposits at 1,76 billion over the last 4 years. On the other side, falling interest rates are squeezing the net interest margin and consequently banks net banking product. It seems to be particularly the smallest players, with business models based on highyielding savings accounts that struggle the most to remain profitable and to defend their market shares.

A sharp drop of borrowing costs for Belgian banks Since 2008, the total amount of regulated savings deposits 1 has been increasing, to reach record levels of 250 billion end of 2014. While the growth in amount outstanding is still there, the growth rate starts to level off. At the same time, the European economy has still not recovered from recent credit and sovereign debt crises. Inflation and ECB rates have been falling and still struggle to take off again, which has resulted in plummeting interest rates on savings deposits. Sia Partners analyzed these trends and estimated the cost of regulated savings remuneration for Belgian banks to have dropped by about 60% or 1, 76 billion in 4 years. This drop can be explained by a sharp decrease in average total interest rates on regulated savings deposits of around 100bp over the same period. At the same time, and despite the massive drop in interest rates, total deposits have grown with 17,47% to reach over 255 billion end of 2014. The Belgian savings landscape Overview of bank deposits in Belgium Belgians are known to be amongst the world s most fervent savers. A new record of more than 600 billion in bank deposits was broken in the fourth trimester of 2014, a 100% growth in 15 years (cf. Figure 1). 1 Regulated savings deposits in Belgium are savings deposits with an attractive taxation (cf. paragraph Overview of bank deposits in Belgium below), yielding a total interest rate which consists of a base rate and a Fidelity Premium. (*) ( * ) Fidelity Premium: a bonus applicable in one of the following two cases: either the money stays in the bank for a period of 12 consecutive months, or the money stays in the bank for a period of 11 consecutive months in a same calendar year. The premium should be between 25.00% and 50.00% of the base rate FIGURE 1 - TOTAL BANK DEPOSITS IN BELGIUM This total amount consists mainly of current deposits ( 217 billion) and regulated savings ( 255 billion). The remaining 128 billion is spread out over Short-Term and Long- and Medium Term deposits, as well as over other (non-regulated) deposits (cf. figure 2). By way of comparison, the total financial patrimony of Belgian families is estimated at around 1.000 billion 2. FIGURE 2 DEPOSITS BY TYPE IN BELGIUM The popularity of regulated savings accounts is flagrant and can be explained by various factors, especially: - Safety: money can be withdrawn at every moment and a state guarantee applies on the first 100.000 per person per bank 3 - Accessibility: full accessibility of deposited funds, that can be withdrawn costless at any time 2 http://www.lesoir.be/294174/article/economie/2 013-08-06/245-milliards-nouveau-record-surcomptes-d-epargne-en-belgique 3 This applies to the whole Banking Union (European Directive on the Deposit Guarantee Scheme which entered into force in July 2014 and must be transposed into national law by 3 July 2015) Sia Partners INSIGHT REGULATED SAVINGS IN BELGIUM March 2015 2

- Advantageous taxation: the first 1.880 (figure for 2015) in interests earned on regulated deposits are free of taxes. Beyond that amount, a withholding tax on deposits of 15% is applied Focus on Regulated Savings: an all-time high outstanding despite floor rates The steady growth in deposits, maintained since 2001, has only been disturbed once, during 2006-2009 when the credit crunch was raging. 2007-2008: At the dawn of the financial crisis, we observe a drop in regulated savings deposits in Belgium (cf. figure 3). Part of the amounts outstanding in regulated savings accounts flew towards medium / long-term deposits which, during the early crisis period 2007-2008 were safer than equity but still lucrative thanks to high interest rates (cf. figure 4). FIGURE 4 EVOLUTION OF TERM DEPOSITS RATES 2011-today: The failure to achieve target inflation rates in Europe is accompanied by historically low interest rates as shown in Figure 5. After the interest rate crash in the period starting in the fourth trimester of 2008, rates have been almost flat for around two years, before starting a decline in 2011 that has still not stopped today. Despite the floor interest rates on regulated savings accounts (cf. Figure 6), the threshold of 250 billion in deposits was achieved in 2014. As the inflation rate turned negative in December 2014, the ECB announced the launch of a Quantitative Easing ( QE ) program in Europe, based on a securities buyback of mainly securitized loans and sovereign debt. FIGURE 3 15Y EVOLUTION OF REGULATED SAVINGS DEPOSITS 2008-2010: However, since the end of 2009 ECB key rates fell dramatically (cf. Figure 5). This did not translate into a retreat from financial savings. On the contrary, households drastically increased their savings in that period to compensate for their patrimonial erosion conceded during the financial crisis due to, amongst others, falling house-prices 4. The sovereign debt crisis does not allow Europe to recover properly from the crisis and households prefer to increase their savings. FIGURE 5 ECB KEY RATES FIGURE 6 INTEREST RATES ON REGULATED SAVINGS 4 http://economic-research.bnpparibas.com/ Sia Partners INSIGHT REGULATED SAVINGS IN BELGIUM March 2015 3

What about 2015? It is yet unclear what impact the new QE program will have on the European economy in 2015. Moreover, there are other factors affecting the European economy of which we cannot currently determine the outcome, such as the phantom of a Grexit and the Ukrainian crisis. Based on historical growth rates of Belgian banks regulated savings deposits, on ECB key rates and with adjustments for unknown variables from macro-economic trends as mentioned above, Sia Partners estimates the regulated savings outstanding end of 2015 at around 262,4 billion or a 2,1 % growth compared to 2014. Cost of Regulated Savings Deposits for Belgian banks A significant fall in interest expenses despite growing deposits In the paragraphs above we looked back on the financial savings behavior of Belgian households and commented on the impressive growth of regulated savings deposits in Belgium (150% in 15 years, cf. figure 3). We also mentioned the falling interest rates, which have characterized latest years. Since April 2011, ECB Fixed Rate Tenders have fallen from 1,25% to 0,05% with effect from 10 September 2014 and rates on Deposit facility are already negative (-0,20%) since 11 June 2014 5. Sia Partners analyzed the effect of falling interest rates on Belgian banks such as to estimate the total impact on the cost of regulated savings deposits, which represents a major part of Belgian banks funding. Based on analysis of base rates and fidelity premiums 6 on regulated savings deposits of 5 https://www.ecb.europa.eu/stats/monetary/rates /html/index.en.html 6 Hypothesis: Fidelity Premium applies on 90% of regulated savings deposits (impact of fidelity premium quite low: if hypothesis of a Fidelity the top-15 biggest banks 7 operating in Belgium, the total cost saving is estimated at 1,76 billion over the last 4 years 8. This represents a saving of 61,2% of the 2011 interest costs. The annual cost savings are distributed in a relatively linear way over the 4 years with cost savings of 0,54 billion between 2011 and 2012, a high of 0,64 billion in 2012-2013 and another 0,58 billion in 2013-2014. FIGURE 7 ANNUAL COST SAVINGS It is doubtful however that this trend will persist in 2015 and thereafter, given the floorinterest rates of today and the ECB s efforts to boost the European economy by a European QE program. Sia Partners estimates an additional cost decrease in 2015 of around 0,27 billion, based on growth projections of outstanding amount and actual or projected interest rates on regulated savings deposits for 2015. Method and hypotheses Total yearly cost savings are based on the product of low 9 regulated savings interest rates and amounts outstanding on regulated savings deposits for each bank. Premium applying on, for example, 50% of deposits, the estimated cost savings would be adjusted downwards by only 10-15%), according to Sia Partners calculations. 7 Those account for > 97% of total outstanding on regulated savings deposits in 2014 8 From 2011 till 2014 9 Most banks offer higher yield online savings accounts. Those higher interest rates were not used, which did not significantly impact our estimation in absolute figures, as explained in the text below (paragraph Method and hypotheses ). Sia Partners INSIGHT REGULATED SAVINGS IN BELGIUM March 2015 4

To determine the amount outstanding on regulated savings deposits for past years for each bank operating in Belgium, NBB figures are used. Interest rates on regulated savings are the interest rates provided on banks websites, of which the rates of the lowest yielding products are used. Hence, estimated interest costs (and cost savings) from regulated savings deposits, are based on each bank s lowest yielding regulated savings products. In absolute terms, using the highest yielding interest rates does not significantly impact our estimation ( 1,70 bn in costs savings instead of 1,76 bn). However, it does in relative terms (38,2% less interest costs end of 2014 compared to 2011 rather than 61,2% when using low yielding products). The explanation is that in a context of higher interest rates and with a stable relative gap between high and low yielding savings accounts, the impact of decreasing rates, and thus cost savings, is smaller in relative terms. Which banks benefit from those cost savings on interest expenses? Above-mentioned costs savings are distributed depending on banks market shares and offered interest rates. However, both sides of the balance sheet are affected by decreasing interest rates. Figures 8 and 9 show that, in a context of low interest rates, a scale economy phenomenon seems to be at play, which may be beneficial to larger banks. The reason is that the room to lower interest rates on regulated savings deposits a business model often used by smaller internet-banks gets extremely small, which improves strong players position to the detriment of the smallest banks. Figure 9 shows that a critical mass might be necessary to stay competitive in Belgium. Small banks with aggressive high-interest accounts cannot benefit from cost savings arising from falling interest rates to the same extent as larger banks because their volumes are not as high. The squeeze in net interest margin resulting from falling rates is thus more problematic for smaller banks, which causes the weakest players (non-top 15) to exit the market or lose market share to stronger players, as shown in Figure 9. Between 2011 and 2014, market shares of non-top 2015 players dropped from 5,8% in 2011 to 1,9% in 2014, even down from 9,0% in 2010. The lost market shares conceded by the smallest players over the period 2011-2014 (minus 67%) benefits to medium-sized challengers to some extent (+4,5%) but mainly to small players which are still Top 15 (+21,4%). Hence, the observed trend is that a pressure on interest rates pushes the smallest players out of the market. Small (but still Top 15) players take over most of this lost market share, sharing only a bit from this market share increase with the challengers or FIGURE 8 COST OF REGULATED SAVINGS DEPOSITS Sia Partners INSIGHT REGULATED SAVINGS IN BELGIUM March 2015 5

medium-sized competitors, while total market share of the Big 4 stabilizes around two third of the total market. Market Shares Regulated Savings - Top 15 banks in Belgium Source: NBB & Colmpany Websites 2010 2011 2012 2013 2014 BNP Paribas Fortis 25,1% 24,6% 24,5% 24,4% 24,0% Big 4 Belfius 15,7% 13,9% 14,2% 14,5% 14,8% KBC / CBC 15,8% 14,9% 14,8% 14,0% 14,5% ING Belgique 11,5% 12,3% 11,4% 12,3% 12,3% Argenta 7,6% 7,7% 8,0% 7,9% 8,1% AXA 0,0% 4,3% 4,4% 4,5% 4,6% Crelan 4,3% 4,5% 4,4% 4,3% 4,2% Challengers Top 15 Deutsche Bank 4,4% 4,7% 4,5% 4,3% 4,1% Record Bank 2,8% 2,9% 3,2% 3,4% 3,5% Robobank.be 1,8% 2,4% 3,0% 3,3% 3,2% Banque Bpost 0,0% 1,9% 2,1% 2,4% 2,5% Delta Lloyd Bank 1,2% 1,1% 1,0% 0,9% 0,9% Small players Keytrade 0,7% 0,7% 0,7% 0,7% 0,7% NIBC Direct 0,0% 0,0% 0,2% 0,4% 0,4% Triodos Bank 0,0% 0,2% 0,3% 0,3% 0,3% Others Smallest Others (PSA, Evi, MoneyYou) 9,0% 5,8% 3,4% 2,0% 1,9% Market Shares 2011 5,8% 3,9% 26,5% Top 15 65,7% Market Shares 2014 1,9% 4,7% 27,7% 65,6% 2011 2014 Delta Big 4 65,7% 65,6% 0,0% Challengers 26,5% 27,7% 4,5% Small players 3,9% 4,7% 21,4% Others Smallest players 5,8% 1,9% -67,2% Big 4 Challengers Small players Smallest players lower rates not only cause cost savings but affect both sides of the income statement and thus cause a squeeze in banks net interest margin. This effect might be more pronounced with smaller banks, especially with those using high-yield savings accounts to compete with bigger players. Indeed, floor interest rates are making their business model less viable. Consequently, a consolidation phenomenon occurs beneath the Top 15 banks in the Belgian banking sector, causing non-top 15 banks to struggle for viable market share. Copyright 2015 Sia Partners. Any use of this material without specific permission of Sia Partners is strictly prohibited. FIGURE 9 MARKET SHARE REGULATED SAVINGS DEPOSITS TOP 15 BANKS IN BELGIUM Conclusion Despite falling interest rates, outstanding amounts on regulated savings accounts have risen with almost 17,5% since 2011, to reach a record level of about 250 billion end of 2014. Although this growth is likely to level off, there are no signs yet of a reversal of this trend. However, macro-economic and geopolitical factors such as the outcome of the European QE and the Greek and Ukrainian crises will undoubtedly affect Belgian households savings-behavior. Sia Partners estimated total savings in interest expenses from regulated savings deposits for Belgian banks at around 1,76 billion over the last 4 years and projects an additional (but probably final) 0,27 billion in cost savings in 2015. Main benefiters of last years interest cost savings seem to be the smaller / mediumsized players of Top 15 Belgian banks. Those were able to take over 67% of non-top 15 players in the Belgian market, while the status quo was maintained for the Big 4 in the Belgian banking sector. The reason is that Sia Partners INSIGHT REGULATED SAVINGS IN BELGIUM March 2015 6

YOUR CONTACTS YVES GREGOIRE Senior Manager Financial Services Tel: +33 6 14 33 10 99 Yves.gregoire@sia-partners.com ETIENNE RANWEZ Consultant Financial Services Tel : +32 478 56 27 57 Etienne.ranwez@sia-partners.com Sébastien CARVELLI Consultant Financial Services Tel : +32 486 79 09 40 Sebastien.carvelli@sia-partners.com ABOUT SIA PARTNERS Founded in 1999, Sia Partners is an independent global management consulting firm with over 550 consultants and an annual turnover of USD 120 million. The Group has 15 offices in 12 countries, including the U.S., its second biggest market. Sia Partners is renowned for its sharp expertise in the Energy, Banking, Insurance, Telecoms and Transportation sectors. For more information visit : www.sia-partners.com. Follow us on Twitter @SiaPartners Asia Singapore 55 Market St, Level 10 Singapore, 048941 T.+65 6521 3186 Hong Kong 701, 77 Wing Lok St, Sheung Wan, HK T. +852 3975 5611 Morocco Casablanca 14, avenue Mers Sultan 20500 Casablanca, Maroc T. +212 522 49 24 80 Belgium Brussels Av Henri Jasparlaan, 128 1060 Brussels - Belgium T. +32 2 213 82 85 Netherlands Amsterdam Barbara Strozzilaan 101 1083 HN Amsterdam T. +31 20 240 22 05 Canada Montréal 600 de Maisonneuve Blvd. West, Suite 2200 Montreal, QC H3A 3J2 Middle East Dubaï, Riyad & Abu Dhabi PO Box 502665 SHATHA Tower, Office no 3016 Dubai Media City Dubai U.A.E. T. +971 4446 2394 France Paris 18 bd Montmartre 75009 Paris T. +33 1 42 77 76 17 Lyon Tour Oxygène, 10-12 bd Vivier Merle 69003 Lyon UK London Princess House, 4th Floor, 27 Bush Lane, London, EC4R 0AA T. +44 20 7933 9333 Italy Rome Via Quattro Fontane 116 00184 Roma T. +39 06 48 28 506 Milan Via Medici 15 20123 Milano T. +39 02 89 09 39 45 US New York 115 Broadway 12th Floor New York, NY10006 - USA T. +1 646 496 0160 Sia Partners INSIGHT REGULATED SAVINGS IN BELGIUM March 2015 7