Optimal Performance Monitoring Solution

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Optimal Performance Monitoring Solution An application performance management (APM) solution that improves productivity through comprehensive application and system monitoring SYSTEM MANAGEMENT SysMaster SysMaster E2E

A management tool that supports reliable system operation through real-time performance monitoring. Supports effective resource management of applications including WAS, TP-Monitor, Framework, and DB. (Infrastructure availability, error diagnosis, statistical analysis, etc.) Maintains a stable IT service quality by preventing errors and taking rapid follow-up steps. SysMaster Architecture Web UI Console Monitors applications as well as managing and controlling SysMaster via a web browser. Master Server Master Server Provides management information (monitoring, error history, etc.) and control agents. Agent Monitors applications as well as managing and controlling SysMaster via a web browser. Web UI Console Sending and Receiving data using Push Mechanism Repository DB Agent Agent Agent Agent Agent Repository DB Stores and manages monitoring Information that is collected and processed in the master server. (used by RDBMS) Web Server WAS TP-Monitor Application Framework The target system to be monitored DataBase

What's SysMaster Provides a higher degree of control by possessing own technologies for the target products to be monitored. Possesses own technologies for the target products to be monitored, including WAS,TP- Monitor, Framework, and DB. Monitors applications and provides a higher degree of control. Supports integrated monitoring of multiple applications. Supports point-by-point monitoring, a basic APM function, as well as end-to-end monitoring across all areas of the system, from application web interface to DB. Monitors system resources (OS level) of the entire system using a dashboard. Supports end-to-end integrated monitoring based on a variety of control target systems. Operator/ Administrator (SysMaster) Value 1. Provides integrated service monitoring Provides a real-time integrated monitoring view for application service errors and performance. Value 2. Provides integrated system monitoring Provides integrated system resource availability monitoring, including CPU, Memory, and Disk. Value 3. Determines the cause of errors with one click Responds quickly to errors through One-Click Session integration from user to DB. A large number of case studies. (Monitors more than 200 containers) Enterprise-Class System for Error-free Task Development Monitors MES (Manufacturing Execution System) applications based on Tibco R/V and integrates with SMS (System Management System), and NMS (Network Management System). Enterprise-Class APM System Monitors performance and detects potential and actual errors in real time, through BSM (Business Service Management) and infrastructure monitoring. An integrated monitoring environment, which can be customized to provide an intuitive and customer friendly environment that goes beyond a simple packaged solution. Advanced NGM System Monitoring Provides a real-time integrated control environment by converting existing individual server monitoring services to Web UI. Customizes user status by region, domain, and time zone, from an administrator perspective Advanced Market Management System Monitoring More efficient error analysis through system-specific and end-to-end monitoring. Monitors low performance areas through detailed cause analysis.

Tmax SysMaster What's New - SysMaster 4 What's New SysMaster Differentiated Large-Scale System Monitoring Multiple Container Management and Fast Search Function No restriction on the number of monitoring targets. (Other vendors support about 20~30.) Users can build a personalized control environment, quickly and easily. Container search and filtering Container shortcut button Select business system/domain/node for monitoring One-click container selection Grant access per administrator Large Volume Data Processing Based on TmaxSoft s own technologies for middleware, frameworks, and databases, SysMaster minimizes overheads for collecting, transmitting, processing, storing, and searching data. Lightweight Agent Structure Multiplexing I/O RDBMS-based Optimal Performance Data Management Minimizes the load on the existing system during largescale processing. - Acquires necessary information using a low-level API. - protocol that is most suitable for the performance statistics. - Improves performance through the implementation of the LockFree function (prevents shared memory locking issues). Using the multiplexing I/O 1) method lets the system efficiently utilize resources when collecting data for communication between master and agent servers. 1) What is multiplexing I/O? A method that can minimize system loads, regardless of the increase in client requests Supports SQL tuning for high performance processing when storing, manufacturing, and searching data in the repository DBMS.

Tmax SysMaster What's New - SysMaster 5 Diverse Monitoring Environments by Type and User Provides a variety of embedded dashboards Five or more embedded dashboards are provided, by default. An unlimited number of user-specified dashboards can be added. Overall Monitoring Panel Active Service User System Dashboard Real-time Dashboard Customizing Menus based on Permissions Users can customize menus and charts within the constraints of their access permissions. Provides user-defined menus. Working set unit-based monitoring (Enables container grouping by user) Enables permission-based resource monitoring and action processing Build customized dashboards with a drag-and-drop functionality

Tmax SysMaster What's New - SysMaster 6 What's New SysMaster High Quality Service Performance Analysis Drill-Down Approach with Optimized Flow Supports fast and accurate error analysis and handling by providing a consistent drill-down approach and a layout configuration designed to minimize navigation and scrolling. Error Analysis Process Error Notification Message, text, sound, etc. Error Detection and Analysis Transaction Detailed Page Resource Information Page Can move to the detailed view without searching Error Handling (Auto/Manual) Control commands according to the error type Complex Analysis: Top N Trend Analysis and Relative Trend Analysis Various trend analyses for forecasting and preventing service errors Top N Trend Analysis Relative Trend Analysis Provides time-period-specific trend analysis results for services that require administrator attention from performance perspective. Top N trend analysis for response delays Relative Trend analysis for response times and throughput for concurrent user requests. Multiple indicator search for single period Single indicator search for multiple periods

Tmax SysMaster What's New SysMaster Key Features 7 UX (User experience) Based Design Optimization To maximize the user experience, SysMaster was designed considering usability, convenience, and design aspects. Differentiated colors and graphical themes Differentiated content style, based on importance Visual feedback to prevent user error Ocean Theme Space Theme Key Features Container shortcuts and working sets Various Integrated Dashboards (Built-in & Customizable) Real-Time Active Service Monitoring Real-time Snapshot Drill-Down Error Cause Analysis Transaction View (TX View) / Detailed Transaction Monitoring Event Detailed Information and Analysis Information Infrastructure, Service, and Visitor Analysis TOP N and Relative Trend Analysis Customizable Analysis Report (Drag & Drop) General Report & Business Report Remote WAS Control

TmaxSoft Co., Ltd. 5, Hwangsaeul-ro 329beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-824, South Korea +82-31-8018-1000 info@tmax.co.kr www.tmaxsoft.com TmaxSoft Japan Co., Ltd. F Sanko Bldg, 3-12-16 Mita, Minato- Ku, Tokyo, 108-0073 Japan +81-3-5765-2550 info@tmaxsoft.co.jp jp.tmaxsoft.com TmaxSoft Inc. 560 Sylvan Avenue Englewood Cliffs, NJ 07632 USA +1-201-567-8266 info@tmaxsoft.com us.tmaxsoft.com Beijing TmaxSoft System Software Co., Ltd. Room 1101, Building B, Recreo International Center, East Road Wang Jing, Chaoyang District, Beijing, 100102, P.R.C +86-10-5783-9188 info@tmaxsoft.com.cn cn.tmaxsoft.com TmaxSoft UK Ltd. Surrey House, Suite 221, 34 Eden Street, Kingston-Upon-Thames, KT1 1ER United Kingdom +44-(0)20-8481-3776 info.uk@tmaxsoft.com www.tmaxsoft.com Tmax Singapore Pte. Ltd. 430 Lorong 6, Toa Payoh 10-02, OrangeTee Building, 319402 Singapore +65-6259-7223 info.sg@tmaxsoft.com www.tmaxsoft.com Tmax Rus L.L.C. Grand Setun Plaza, No A204 Gorbunova st.2, Moscow, 121596 Russia +7(495)970-01-35 info.rus@tmaxsoft.com ru.tmaxsoft.com Tmax Brasil Sistemas e Serviços Ltda. Av. Copacabana, 177, sala 32, 18 do Forte Empresarial, Alphaville, Barueri, São Paulo, Brasil, CEP 06472-001 +55-11-4191-3100 info.bra@tmaxsoft.com br.tmaxsoft.com Printed 2015/02 TmaxSoft reserves the right to change, alter and/or modify at any time and without notice, any of the contents of this brochure.