Enterprise Computing and Cloud Initiatives: A Report Card



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Defense Information Systems Agency A Combat Support Agency Enterprise Computing and Cloud Initiatives: A Report Card Alfred J. Rivera 29 July 2010 Director, Computing Services DISA

Agenda Enterprise Computing in DISA Operational, Business, Financial Partnerships & Opportunities The Cloud DISA s Tenets Progress to date Service Models & Future Offerings 2

Enterprise Computing Remote Systems Management DECC EUR (Stuttgart) (2600 sq-ft expansion Dec 09) PKI RCVS HBSS Cross-Domain (BICES) Rel DMZ DECC PAC (Pearl) Missile Defense C2BMC GCSS-JTF CENTRIXS ISAF GRIFFIN Command & Control Global Combat Support System (GCSS) Theater Battle Management Core Systems (TBMCS) Warfighter Logistics Defense Distribution Standard System (DSS) Transportation and cargo movement systems Combat requisition and maintenance systems DoD Financial and Security Military and Civilian Pay & Personnel Electronic business and contracting systems Public Key Infrastructure (PKI) Health & Medical Readiness Composite Health Care System (AHLTA) Remote Systems Management TECC-SWA (Bahrain) (1700 sq-ft expansion Dec 09) AKO/DKO Forward DLA Forward VoSIP MHS Defense Enterprise Computing Centers (DECCs) 3 3

Computing at the Edge: GIG Content Delivery (GCDS) Legend: DECC GCDS Nodes What: Distribute content and extend computing to the Edge 50 Regions/25 Cities Deployed deep into SWA SIPR (20 Nodes) and NIPR (24 Nodes) Who (# Applications): Army (4), Navy (8), AF (4), USMC (2), DoD (28) Impact: Saving millions in IT expansion End user performance gain as much as 30 times Significant bandwidth off-load 2X to 30X Performances Improvements 85.7% DISN Bandwidth Offload (avg.) Extending Computing Power to the Edge 4 4

Percentage Change 1800% 1600% Mainframe Processing Computing Technology & DECC Evolution Distributed Processing Cloud Computing 1400% IBM & UNISYS platforms Client-Server solutions Server Virtualization 1200% 1000% Centralized database processing Full data replication (since FY00) Internal storage Storage Area Networks (SAN) Enterprise resource Planning (ERP) implementations Services- based acquisitions Dynamic provisioning Utility pricing 800% Silos Virtual Tape Systems 600% 400% Storage Workload 200% Server Workload Cost 0% -200% 2002 1994-2002 2003 2004 2005 2006 2002-2008 2008 2007 2008 2009 2010 2011 Continuous DECC consolidations and transformations have yielded significant reductions in unit cost 5

Server & Storage Rates $100,000 $90,000 $80,000 $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 $- UNIX Rate and Workload FY07 FY08 FY09 FY10 FY11 Annualized OEs 1,400 1,200 1,000 800 600 400 200 0 $4.00 $3.50 $3.00 $2.50 $2.00 $1.50 $1.00 $0.50 $0.00 Server Storage Rate and Workload FY08 FY09 FY10 FY11 TBs Annualized 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 Rate Workload Rate Workload Includes basic & hardware services small OE $40,000 $35,000 $30,000 $25,000 $20,000 Windows Rate and Workload Annualized OEs 3,000 2,500 2,000 1,500 $100.00 $80.00 $60.00 IBM CPU Rate and Workload CPU Hours 6,000 5,000 4,000 3,000 $15,000 $10,000 $5,000 1,000 500 $40.00 $20.00 2,000 1,000 $- FY07 FY08 FY09 FY10 FY11 0 $0.00 FY96 FY01 FY07 FY08 FY09 FY10 FY11 - Rate Workload Includes basic & hardware services small OE RATE WORKLOAD 6

Enterprise Computing Partnerships Consolidations of enterprise applications/systems Application hosting support for BRAC migrations Server optimization using capacity services and virtualization technologies Global services support GIG Content Delivery System HBSS DoD DMZ Opportunities Desktop-centric solutions for common services Active Directory, Exchange, SharePoint Grid Virtualization supporting dynamic computing services Integrated Orchestration Computing support at the Edge Remote management of regional nodes Agile software development/self provisioning support 7 7

The Cloud A model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. (NIST) Characteristics What s new? Rapid Elasticity Broad Access Measured Service On Demand Self-Service Resource Pooling Acquisition Model: Based on purchasing of services Access Model: Over the network to ANY device Technical Model: Scalable, elastic, dynamic, multitenant, & sharable Business Model: Based on pay for use Computing As A Service 8

Innovative Services Contracts Vendors provide capacity to CSD: Acquire processing, storage and communications capacity as a service Pay much like a homeowner pays for utilities, e.g., by megawatt-hours, BTUs, call-minutes, CPU-hours consumed Install De-install Maintenance (both HW and SW) Benefits Reduces time to add capacity Reduces overhead Simplifies our cost drivers Streamlines operating system management Facilitates technological currency Capacity is managed by CSD personnel Acquisition Model: Capacity Services Orders to date Processor 1251 Total Orders Completed 82% of IBM Mainframe MIPS replaced Average delivery timeline of 10 days 12 days for mainframe 15 days for server 125 orders took less than 5 days 443 orders took between 5-14 days 247 orders took more than 14 days 2 hour provisioning where capacity available Storage 502 Total Orders Completed 36 Disk capacity assets installed 4544 Storage networking fibre ports Average delivery timeline of 14 Days 7 Days for Disk 11 Days for Network Ports Speed, Agility, Utility Pricing, Reduced Overhead & Technology Currency 9

Windows / Linux HP BL460c / BL490c blade, c7000 enclosure, CISCO 3020 switches Mini: < 1 socket & 4 GB memory Small: 1 2 sockets & 8 GB memory Large: > 2 4 sockets & 16 GB memory Enterprise: > 4 sockets & 32 GB memory Unix Sun T5220; M5000 HP BL860c; RX3600; RX8620 Technical Model: Standard Architecture - Server Mini: < 1 socket & 4 GB memory Small: 1 2 sockets & 8 GB memory Medium: > 2 4 sockets & 16 GB memory Large: > 4 8 sockets & 32 GB memory Enterprise: > 8 < 21 sockets & 64 GB memory Virtualization - Drive virtualization as much as possible VMware on x86 ( 10 VOEs per host) Logical domains (LDOM) on shared Solaris environment Virtual Server Environment (VSE) on shared HP-UX environment Standards = Economies 10

Technical Model: Virtualization Basic concept First implemented more than 30 years ago by IBM as a way to logically partition mainframe computers into separate virtual machines Speed and capacity of processors, memory, network and storage have outpaced the needs of most applications Current virtual environments: 1012 VOEs 147 Hosts 4 Racks 253 Windows Licenses 160 Network Cables 20 SAN Cables If these weren t virtualized: 1012 Blade/Servers 22 Racks 1012 Windows Licenses 1024 Network Cables 128 SAN Cables 41% virtualized using capacity services 11

Access/Business Model: Rapid Access Computing Environment (RACE) 1 October 2008 Development/Test 24-hour automated provisioning Customer root access Ability to promote from Dev to Test Standard CSD Operating Environments (LAMP & Windows) Minimized and streamlined accreditation Increase capacity ~ 24 hours Month-to-month service Reduced cost Today Production User self-service provisioning within the PRODUCTION environment Ability to promote from test to production Streamlined/Automated accreditation Pre-established inherited IA controls FY10 Initiatives SIPRNet deployment Complete integrate accreditation automation processes Continue to refine RACE Portal Interface with Forge.Mil Projects Complete integration with DISA standardized configuration management system (BladeLogic) User Self-Service ~ Highly Standardized ~ Cost Effective ~ Fast 12

DISA s Cloud Maturity Cloud processing currently limited to x86 virtual OEs Capacity Services Plus Commercial Best Practice 13

Services Deployment Model Roadmap Current Near Term Future IaaS PaaS SaaS IaaS PaaS SaaS IaaS PaaS SaaS High Utility Self-Service Portal Race Dev & Test Web Hosting Path-To- Production Rate-Based Elasticity Enterprise Portal Race Dev & Test Limited Orchestration SharePoint as a Service Utility-Based Elasticity Integrated Portals Integrated Orchestration C&A as a Service ITSM as a Service Medium Utility Capacity Services VOEs for Standard Solutions ATAAPS Capacity Services VOEs for Standard Solutions emass Web Hosting Type Accredited Web Hosting Capacity Services VOEs for Custom Solutions Capacity Services VOEs for Custom Solutions Capacity Services VOEs for Custom Solutions Low Utility CGOAL Solutions CGOAL Solutions CGOAL Solutions Target Services 14

Platform as a Service: DISA s SharePoint Initiatives Dedicated SharePoint 2007 Dedicated SharePoint 2010 Enterprise SharePoint 2007 Enterprise SharePoint 2010 JUNE AUG NOV JAN 2011 Office Web App Demo VOffice Dedicated SharePoint MOSS 2007 with upgrade path to SharePoint 2010 Cost for dedicated hardware Enterprise SharePoint Services (ESPS) Available in Aug on MOSS 2007 Shared Governance Upgrade to multi-tenant SharePoint 2010 Office Web Applications (VOffice) Web versions of Word, PowerPoint, Excel, OneNote Capability demonstration DoD Visitor scenario Optional service for ESPS 15

USAF Service Boundary ESC develops Services and tests them in the IT-LC SaaS AF ESC PaaS DISA CSD Capacity Services Platform as a Service: A current case study Pre-Production (Test) Production Support (Help Desk) Production (Run-time) Web Services (Code) / ERP / Mashup Supporting Systems Development Middleware Operating System Instance Physical/Virtual Server C&A of Services is Air Force Responsibility (AF DAA) C&A of Platform is DISA Responsibility VOEs ATO DISA Facilities Physical Servers PaaS Enterprise Middleware J2EE 1.6 and.net 3.5 Windows Communications Foundation - runtime application programming interfaces for building service-oriented applications ERP Platform (SAP/Oracle) Data aggregation via Enterprise Mashup Markup Language ( EMML) - JackBe Operating Model Customer brings code only ; DISA provides operating stack and all support services Profound impact on IA accreditation model 16 16

Summary Understand that it s a journey Recognize that the infrastructure fundamentals matter Know the marketplace and warfighter needs Agility in processes will continue to be refined Close partnership with our customers is imperative Work together early to avoid misfires Collective buy-in on computing direction Brutal standardization Drives the economic savings 17

18

Target Service Platform End User Unified Provisioning & Admin DoD Store Front Common Entry Point - User Defined Pages - Widget Marketplace User Facing Enterprise Apps DCO, White Pages, Collaboration, etc. Custom App 1. Custom n COI Applications Unified Ordering Processes Common Developer Admin Consoles/ Interfaces SIPRCloud Operating Environment (Delivers basic platform unit where applications execute) Virtual Compute Virtual Network Virtual Storage Virtual Security Data Exchange/Delivery Services M2M & JUM GCDS CDES UDDI LAMP & WinTel stacks Enterprise Mashup Engine Widget Framework Sharepoint, DBs, PEP/PDP COI Specific (e.g. C2, Log, Business) Application Component Library (All preconfigured for RACE hosting) Multi-tenancy Services (Services optimized for tenants of the platform. Web Service Interfaces use REST or SOAP) AAUP* Services RCVS Attribute Services PEP/PDP Service Ent User Account Store Knowledge Resources (Registry, MDR) Other ESM... Coding Resources (xxforge,) Development Tools (Forge provided or Forge compatible) Testing Resources (Harnesses, Security CTKs, Test Data Sets) COI Services.... NetOps (Integrated Netops across network, computing & services) AAUP = Authentication, Authorization & User Provisioning Virtualization/Cloud Resource Mgmt Fabric Physical Infrastructure (Machines & Facilities) Version 1.6 as of 8 Apr 10 19

Global Content Delivery (GCDS) Globally Distributed Enterprise Computing Infrastructure Saving Millions in IT Expansion Costs for DoD 50 Regions in 25 cities/12 Countries Deployed Deep in SWA DISA s First Cloud Service Accelerating Collaborative Applications to Warfighters 2X to 30X Performances Improvements 85.7% DISN Bandwidth Offload (June) NIPRNET SIPRNET NIPRNET / SIPRNET PENDING INSTALLATION 46 Multi Service Enterprise Applications LIVE Service & Mission Support Portals, Geospatial & elearning Applications, Large File Downloads (Anti-virus, MS Patches, CRL) Adjusting Quickly to Changes in Network Conditions Demonstrated availability in theater during Mideast cable cuts GCDS Applications Remained Operational at all times Excellent Customer Feedback & Reputation DISN CLOUD ARMY NAVY AIR FORCE MARINES DoD Pending TOTAL NIPRNET 2 8 3 0 10 5 28 SIPRNET 2 0 1 2 18 5 28 TOTAL 4 8 4 2 28 10 56 Extending Computing Power To The Edge 20

Enabling the Cloud Environment Infrastructure Standardization Consolidation Capacity Services Virtualization Content Delivery Rapid Provisioning Services Software (SaaS) Applications Communications Processes Metrics & benchmarking ITIL Service Level Management (SLM) Security (Certification & Accreditation (C&A)) It s A Journey 21

Applications-As As-A-Service: Forge.mil (Software Development) Systems Development Life Cycle (SDLC) DoD SDLC Analysis Design Planning Maintenance Implementation The logical process used to develop an information system Includes requirements validation, training, and user ownership Works like a library Code checked out, worked on, & checked in First standardized approach to an enormous problem Proven development model Based on the open source community s approach Forge.mil Bits & Pieces Public: Freely available to all DoD users Shared: All DoD users can access the same code development environment for DoD open source and community source software Available: Today Common evaluation criteria and an agile certification process to accelerate the certification of reusable, net-centric solutions Available: TBD Private: Allows a closed development environment for DoD projects and programs Fee-for-service Availability: Today DoD s Software Development Life Cycle 22

OS Service Service Plane Customer Enterprise Customer Offering Operating Environment P H P Unit of deployment Supporting Systems OE Application LAMP Stack Operating System Instance Server Facilities Generic System Description Plane Customer App Apache DECC MySQL Capacity Services Linux Product Plane Customer support role under IaaS Framework CSD Proposed Services under IaaS framework CSD Current Services 23