1a Checking an invoice Read this memo and check the invoice. Dear Dave Swindon Office Supplies Memo Pad 21 Hill Street Swindon SN16 6AZ Telephone 01632 765640 My assistant Molly (who left last week) prepared this invoice. I think there are some mistakes in the order please can you check it and then send it to the customer? These are the customer s details: Invoice Number: AES/1577 Date: November 30 Customer s name and address: Andy King, Andy s Electrical Services, 37 Bank Street, Swindon SN16 2EK And this is the order: 16 office calendars @ 4.00 each 20 4gb usb memory sticks @ 2.50 each 10 boxes of paper cups @ 7.00 a box 6 mouse mats @ 2 each Please check all the details on the invoice Molly was a bit careless before she left! And don t forget we need this customer to pay us within two weeks. Thanks, Angela 1
2c Credit control Read this memo and check the invoice. Swindon Office Supplies 21 Hill Street Swindon SN16 6AZ Tel 01632 765640 27 May 20xx Re: Late payment of 65.00, Order number AES/1577 (1) Mr King (2) you for telephoning me. Unfortunately we cannot send your new order as you haven t (3) the invoice for your last order. We sent you that invoice on 29 April. The invoice was for 65.00. It was for six boxes of marker pens, three A1 flipcharts and a pack of photocopying toner. I am sending another copy of the invoice. (4) send us full payment immediately, or contact us and tell us if there is a problem. If you have sent payment for this invoice in the last few days, please accept our apologies and ignore this letter. Yours (5), Barbara Jenkins B) True or false? Read the letter again and tick the true sentences. Then correct the false ones. 1 The customer is a woman. 2 Barbara has spoken to Mr King on the phone. 3 Mr King didn t get his order for pens, flipcharts and toner. 4 The unpaid invoice is for 56.00 5 Barbara wants Mr King to send part of the money. 6 If Mr King has already paid, he doesn t need to contact them. 2
3c Lifestyle Claire used to work as a credit controller for a big company in London before she changed her life. She moved to a small farm in Wales and now she grows organic vegetables. Read what Claire said. Did she say the sentences before (B) or after (A) she decided downsize? Write A or B next to the sentences. Then check your answers with a partner. 1 I travel a lot in the rush hour. 2 I buy ready meals from the supermarket and heat them up in the microwave. 3 I have time in the evening to cook a healthy meal for my boyfriend and me. 4 My cost of living has gone down. 5 My job is very stressful. 6 Sometimes it s hard to find the money to pay for important things. 7 I go shopping a lot, and I often buy things I don t need. 8 I always feel relaxed at the end of the day, and I sleep well. 9 I go to the gym three times a week. 10 Almost all my food comes from my farm. Extension Spending time Claire made a list of how she spent her time before and after she downsized, and then made these pie charts. Write sentences about how Claire used to spend her time and how she spends it now: She used to spend a lot of time ing. Now she doesn t spend much time ing. Now she spends a lot of time ing 3
Round up Money and job satisfaction Look at this list of jobs. Work in groups of three. Student A, make a list of the five highest-paid jobs. Student B, make a list of the five jobs which have the most job-satisfaction. Student C, make a list of the five jobs which should have the highest salary. Read out your answers and discuss them. architect artist baker bank manager bus driver chef company director computer programmer customs officer dentist DJ electrician engineer farmer film star firefighter flight attendant football player gardener hairdresser hotel receptionist journalist lawyer libraria 4
Globetrotter Globetrotter C: Work Lesson Notes 1a Checking an invoice 15 minutes 1a Make a copy of the memo and the invoice for each student. Students work in pairs and read the memo. Together they find and correct the mistakes on the invoice. Check answers in class NB: The symbol @ is pronounced at. It s used in email addresses and in some business invoices: 10 marker pens @ 80p each. Swindon Office Supplies Invoice Number: AES/1577. Date: November 30 th. Hill Street Andy King Swindon SN16 2EK. Payment needs to be within 14 16 office calendars 64.00 4gb usb memory sticks Mouse mats Total (with 16 office calendars): 196.00. 5
Globetrotter 2c Credit control 10 minutes A) B) 3c Lifestyle 10 minutes (3c) 3c Extension: Spending time 15 minutes (Ext) Ext Make a copy of the credit control letter one for each student. In pairs, students fill in the missing words. Individually, students tick the correct information and correct the wrong information. Check answers in class. 1 Dear, 2 Thank, 3 paid, 4 Please, 5 sincerely / truly True or false? 2, 6 1 The customer is a man. 3 Mr King didn t got his order for pens, flipcharts and toner. 4 The unpaid invoice is for 65.00. 5 Barbara wants Mr King to send all of the money. Make copies of Lifestyle one for each student. Students do the task individually and compare answers in class. 1 B, 2 B, 3 A, 4 A, 5 B, 6 A, 7 B, 8 A, 9 B, 10 A The Extension is optional and allows for time flexibility. Make copies of Spending time one for each student. Ask students to look at the pie charts and write sentences about Claire, using the patterns on their handout. After five minutes, stop the activity and ask volunteers to read sentences to the class. If time permits, get students to make their own pie chart saying how they spend their time and explain it to a partner. Example answers: She used to spend a lot of time travelling to work / shopping / meeting friends, working. Now she doesn t spend much time travelling to work / meeting friends. Now she spends a lot of time working / relaxing at home. Round up: Money and job satisfaction 15 minutes Make a copy of the worksheet one for each student. Students work in groups of three and write their lists. When they ve finished, they discuss their answers. Monitor the activity and give help only if communication is in danger of breaking down. The photos and illustrations reproduced on these pages have been taken from the following source: istock Photo (running title) 6