They Didn t Teach You This in Nursing School: Leadership 101 Andrea Andi Manning, BS, RN, COS-C JUNE 10, 2015 ANCHORAGE, ALASKA
Picture Yourself As A Leader If your actions inspire others to dream more, do more, learn more and become more, you are a leader. John Quincy Adams (1767-1848)
What is Leadership? Influence Outcomes Inspire Others
Leadership and Management You Manage THINGS You Lead PEOPLE
Levels of Leadership Level 1 Position People have to follow based on title Boss Drives workers Depends on authority Inspires fear Says I Places blame for the breakdown No influence beyond your job description Leader Coaches workers Depends on goodwill Inspires enthusiasm Says WE Fixes the breakdown
Level 2 Permission/Relationship People follow beyond your title because they want to Characteristics: Genuine caring for people Help others be successful Caring about people more than procedures See through the eyes of others Results: work is fun, but don t stay here too long!
Level 3 Production/Results People follow because of what you have done for the organization Characteristics: Initiate and accept responsibility for growth Develop a purpose Develop accountability, beginning with yourself Know and do things with a high return Communicate strategy and vision to others Make difficult decisions that make a difference Results: increased morale, momentum and profits + decreased turnover = success!
Level 4 People Development People follow because of what you have done for them! Characteristics: Realize people are your most valuable asset Priority on developing and empowering people Walk slowly through the crowd Develop key leaders to spread the word Be a model for others Results: loyalty, growth, success Get to this level and do everything you can to stay here!
Level 5 Personhood/Respect People follow because of who you are and what you represent Takes a lifetime of leadership; mentoring and molding leaders Followers are loyal Sought out by others Greatest joy comes from watching others success You transcend the organization Few people are at this level, but it is achievable!
Where are you now? Know what level you are at Know where others are Each time you change jobs or circle of friends, you start on the lowest level Where do you want to end up?
Performance Be The TOP Performer Strong Performers Motivate Others Know Your Stuff! Be Prompt
Confidence Surround Yourself With Positive People Experience Successes Build on Your Experience You Got This!
Vision, Goal, Strategies, Tactics Dream Big Just Say No Schedule Your Priorities Live Your Priorities Track Your Time
Time Management Tips
Authentic Leadership Lead as you are Be true to yourself Truth wins out Don t imitate others Adopt ideas to your style
Service Based Leadership Take care of those you lead Show genuine interest Get to know your people Open communication Encourage the success of others
Emotional Resolve Think before you act (or over react) Save the Drama for Your Mama! NO GOSSIP.period! Trust is the glue that holds everyone together and the lubricant that keeps everyone moving forward. General Colin Powell
Communication Listen Recognize Opportunities Acknowledge Embrace feedback
Just do it! Panic, Paralysis, Procrastination Quit talking and start doing! Decision Making Exceptional results require ACTION
Mistakes Happen Be accountable Take responsibility Manage your mistakes Take them head on Learn from experience Let it go
Mentorship Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity. General George S. Patton
A Final Word If you think you are leading and no one is following, you are simply taking a walk. ~Old Afghan Proverb
Contact information Andrea Andi Manning, BS, RN, COS C founder/ceo 907.299.0966 andrea@manninghealthcaregroup.com www.manninghealthcaregroup.com po box 1008 talkeetna, alaska 99676