Building Out BPM/SOA Centers of Excellence Business Driven Process Improvement Bill Swenton, Jr., PMP, CSM Senior Practice Director Oracle Consulting Thursday, October 2, 2014 10:45-11:30am
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Program Agenda 1 2 3 4 5 What is BPM and SOA? Example Challenge - Global Manufacturing Company BPM & SOA Center of Excellence Walk Through Benefits & Next Steps Additional Resources 3
How do we define a Business Process? BUSINESS PROCESS Workflow People Data Rules Metrics 4
What is BPM? BUSINESS PROCESS MANAGEMENT (BPM) A disciplined approach to optimizing the efficiency and effectiveness of key business processes throughout their lifecycle that is built around smart change management tools and practices. BUSINESS PROCESS MANAGEMENT SYSTEM (BPMS) Systems People Case Decisions, Rules Events Documents 5
Example Global Manufacturing Company Operates hundreds of plants and hundreds of procurement facilities Processes grains and oilseeds into products used in food, beverage, nutritional, industrial, and animal feed. Employs 10,000+ worldwide 6
Business Drivers for Change Changes in regulations Increased competition Demand for new products Pressures on Cost 7
Complicating Factors Diverse product line Geographically diverse organization Divisional vs. functional responsibilities Manufacturing and distribution pressures Focus on customer 8
Global Initiative Business & IT Transformation Global Business Process Design ERP Applications Standardization Financial Consolidation & Business Intelligence Modernize on Oracle Technology 9
Why BPM for Transformation? Business Driven Best Practices Collaborative Proven Empowers business to be hands on during process design effort Focuses energy on process improvements & standardization Leverages available process design artifacts Establishes templates and re-usable components Accelerates transition to implementation Facilitates rapid visioning and brain storming Brings IT and business together to improve the process 10
Information Infrastructure Architecture Operations, Administration & Management Business & Strategy Projects, Portfolios & Services Organization Governance BPE COE Step-by-Step 1 2 3 Establish BPM COE BPM Roadmap Foundation Architecture Reference Architecture Current State Assessment Future Vision Definition Project Charter Project Workplan Project Team Roles Communication to Stakeholders Gap Analysis Resource Staffing Plan Process Selection and Scheduling Infrastructure Plans Shared vs. Dedicated On-Premise vs. Hosted Cloud Models Licensing Administration & Upgrades Deployments & Migrations 11
BPE COE Step-by-Step (Continued) 4 5 6 BPM Methodology BPM Governance Model BPM Organization Enablement Planning, Funding, Authorization Roles & Responsibilities Design Patterns Technical Architecture Common Services Run & Maintain Education & Mentoring Enablement Plan Repository & Artifact Import Educational Viewlets Environments Established BPMN Modeling Practices Development Samples Talent Management 12
What is SOA? SERVICE ORIENTED ARCHITECTURE (SOA) SOA is a strategy for constructing business-focused, software systems from loosely coupled, interoperable building blocks (called Services) that can be combined and reused quickly, within and between enterprises, to meet business needs. SOA Suite Components Business Activity Monitoring Analytics Event Processing BPEL PM Business Rules Orchestration Human Workflow Foundation Pack SOA Suite Service Bus Cloud Adaptors Apps Services Platform Service Virtualization & Mediation Connectivity On-premises Adaptors Apps Mainframe DB Mediator Business to Business EDI XML Industry API Management Enterprise Manager Governance Enterprise Repository Management & Security SOA Management Pack Web Services Management Service Registry API Gateway 13
SOA COE Step-by-Step Current Reality Future Vision Reference Architecture Gap Analysis Roadmap Current Reality Future Vision Gap Analysis Roadmap Analysis Governance Delivery Service Engineering Management Planning SOA Infrastructure Delivery & Install Skills Assessment Organization Models SOA Enablement & Training Align In-flight Projects 14
Center of Excellence Expected Benefits Output Reusable Processes & Services Proven Standards, Patterns, & Technology Establishment of Methodology & Governance Expected Results Better Collaboration Accelerated Timelines Increased Quality Lower Risk & Cost Savings 15
Resources Twitter @OracleBPM #oraclebpm, @OracleSOA #oraclesoa Facebook facebook.com/oraclebpm, facebook.com/oraclesoa Oracle s BPM blog blogs.oracle.com/bpm, blogs.oracle.com/soa External pages www.oracle.com/bpm www.oracle.com/soa 16 Copyright 2014, Oracle and/or its affiliates. All rights reserved Confidential Oracle Restricted. 16
Point of Contact Bill Swenton, Jr., PMP, CSM Senior Practice Director Oracle Consulting 1100 Abernathy Road mobile 770 330 5178 Building 500, Suite 1120 office 770 351 3552 Atlanta, GA 30328 bill.swenton@oracle.com http://www.oracle.com/ Profile: North America Practice Leader BPM Consulting 23 Years experience in Information Technology 17 years @ Oracle Technology Expertise: Business Process Management Service Oriented Architecture Systems Integration Software Development & Middleware Technologies Business Intelligence & Data Warehousing ERP Software Implementations 17
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