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Enterprise asset Solutions 2013 IBM maximo management

Who We Are? Consultants, systems implementers, developers, integrators & project managers Prozone is a software development company which offers development and implementation of information technologies. Established in 2002. Offices: Novi Sad, Serbia (headquarter) and Kuwait (The Middle East office). Employee Count: 40 Specializes in: financial industry, egovernment, Oil&Gas and Utilities software services and solutions. Certifications: ISO 9001:2008, ISO 27001:2005. Certified technology professionals Partners: IBM Advanced Business Partner. EMC Business Partner. Microsoft Partner Completed many high profile projects in Europe and Middle East

technology services maintenance How We Work? Software products & solutions Business Process Management and Workflow Document Management ffinancial institutions (insurance & banking), government organizations, utilities companies internet Enterprise Asset Management Oil & Gas, manufacturing, utilities Custom software development Web application development Mobile application development Consulting services Enterprise Content Management, Document Management, Business Process Management, Enterprise Asset Management

Markets: Using various software solutions and new technologies Prozone operates in: Kuwait, Qatar, United Arab Emirates, Austria, Lebanon, Greece, United Kingdom, Netherlands, Slovenia, and Serbia. References:

EAM solutions based on IBM maximo all about assets MAXIMO ASSET MANAGEMENT Asset Management Facilities, Operations, IT, Fleet Assets, Locations, Failure Reporting, Condition Monitoring, Meters Work Management Preventive, Corrective, Projects, Emergency, Safety Plans Work Hierarchies, Planning, Status, Assignments, Actual Metrics Procurement Management PR s, PO s, Receipts, Invoices Materials Management Items, Storerooms, Inventory, Reorder, Issues, Returns Contract Management Master, Purchase, Warranty, Lease/Rental, Labor Rate Service Management Self Service Requests & Status Platform for asset owners, asset managers and service providers Next Generation Architecture J2EE Platform Standards-based Service Oriented Architecture (SOA)

Prozone & EAM Certified IBM maximo consultants (business and technical) IBM Advanced Business Partner Enterprise Assets Management solutions based on IBM Tivoli products: Maximo Asset Management with utilization of all modules Maximo for Service Providers Maximo for Transportation Maximo for Oil & Gas Maximo for Utilities Service Request Manager Maximo Integration Framework Maximo Scheduler IBM SmartCloud Control Desk and PROZONE add-ons for IBM maximo: DMS component: Full integration between ECM and EAM worlds Direct and secured access from Maximo applications to documents stored in edocumentus DMS ebusiness Portal publishing RFQ and vendors data Procurement process integration with maximo

Prozone IT solutions edocumentus EAM Full integration between ECM and EAM worlds. IBM Maximo EAM functionalities (asset management, work management, service management, materials management, contracts management, procurement management, EAM processes). Secure storage for documents/drawings in edocumentus. Search by documents/drawings in edocumentus using names, organization hierarchy, metadata. Direct access from drawings to Maximo objects data (Locations, assets ). Direct access from Maximo applications to documents stored in edocumentus.

Prozone IT solutions maximo services PROZONE engineers provide various type of services implementing EAM solutions for our customers (onsite/offsite): Business consultancy services. Project management. Impact analysis of Maximo implementations or upgrades. Process analysis, design and optimization. System design. Maximo implementations. Technical consultancy services. Maximo configuration and customizations. Workflow development. Reports development (Birt/Cognos). Maximo upgrades. Deployment options, hardware sizing, security. Integration with other platforms using Maximo Integration Framework. Data migration. Custom value added components Performance testing ant tuning. solutions for IBM Maximo Training. Post production support & maintenance, archiving

Prozone IT solutions IBM maximo Technical Services Software Development Implementing new Maximo applications Implementing cron tasks / actions / etc. Creating workflows Customization of existing Maximo applications Integration with other platforms Development of template based functionalities Development of custom modules Custom value added components Reports development Birt/Cognos- Development/Migration reports from Actuate to Birt/Cognos Services includes: Analysis of the area report covers Analysis of the report layout and query Report implementation Creation of deployment descriptors Testing & optimization Functional verification & documentation of changes/differences

maximo Support & Maintenance Quick response/feedback of our developers, For urgent request we guarantee to you first response time of 2 hours (local workdays). Fixing problems Developing changes and new features. Support packages that includes some reserved hours per month for direct support (by e-mail, Skype, GTalk, Webex, phone...) by developers who originally developed parts of the system. Consulting services and additional development services per month. Applying IBM patches on highly customized Maximo environments. Prozone IT solutions

Prozone IT solutions maximo Performance testing IBM rational Performance Tester Test assessment and planning phase defining and developing a Maximo workload model that consists of business processes (e.g., Work Order, Purchase Order, Reporting, Inventory, etc.) defining anticipated request load and behavior Test design and development phase The Maximo workload model is used to develop load test scripts and scenarios using performance test tool (IBM Rational Performance Tester) Test execution and reporting phase Prozone Consultants arrange an onsite visit to execute the Maximo load test scenarios using the performance test tool. Next planning cycle review load testing results, recommend system tuning

Prozone IT solutions Prozone Experience and Competencies Kuwait National Petroleum Company KNPC, Kuwait Maximo upgrade project Industry: Oil & Gas. Version: Maximo v6. Employees: 10.000+. Users: 4.000+ Goals for the migration: Rethink customizations, Analyze and improve processes, Improve performance, to make installation of patches possible, end-user benefits, smooth transition. Total of 65 fully customized applications in 6 modules (Admin, Contracts, Purchasing, Work Management, Inventory, Preventive Maintenance & Planning). Database size 120 GB and 270GB in attached documents.

Prozone IT solutions Prozone Experience and Competencies Petrochemical Industries Company K.S.C (PIC) Kuwait Maximo upgrade project Industry: Oil & Gas. Version: v5.2 to Maximo v7.5. Maximo products: Standard Enterprise Content Management, MS Project Adapter, Oracle Enterprise Adapter. Users in the system: 300+. Project duration: 7 month. Project achievements: Implemented advanced notifications and reporting setup (pending work orders, repeated work orders, delays in lanning/scheduling/execution). Improved Work Management module (Actions Tracking, Job Risk Assessments, Turnaround Work Plans, Inspection Work Requests). Improved downtime reporting with capturing losses on production lines. Improved cataloging procedures by controlling changes on Item Catalogue. Integrated Reorder process with SOS system (Spares Optimization System).

overview customer benefits What Does Prozone Do for You? Our on-site and offsite technical capabilities give you maximum flexibility to address customers needs. Cost effective business models for cooperation with customer and/or other business partners Experience form enterprise projects completed in the Middle East and UK. Prozone IT Solution Novi Sad 21000 Serbia Puskinova 26 Ph: +381 21 47 20 200 Fax: +381 21 45 12 16 office@prozone.rs www.prozone.rs Strong technical capacity for Maximo implementations/upgrade projects, Maximo customizations, integrations, reports development, custom development on top of Maximo. Development and implementation of end-to-end EAM solutions in different industries Advanced document management in Maximo Support and Application lifecycle management (ALM) services.