Never Attended. From Email Address: studentsuccess@yourinstitution.edu Subject: FlagName in CourseName Dear StudentFirstName,



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Never Attended Dear StudentFirstName, Records indicate that you have not yet attended CourseName. If you never attend a class or participate in a distance class, you will be dropped from the class on the college s designated last day to drop. If you are taking a distance class you will be dropped for not attending if you have never logged into your Blackboard course and completed the assigned work due by the drop date. Please contact me by email prior to the last day to drop to remain in the class. Additional Information for Your Success: Comments RCC Business Process: Progress Survey is sent prior to Census Email sent to student with instructions to contact Notification is sent to full time faculty advisor, counselor, college Registrar, Dean of Student Development 2. Student contacts instructor? If yes, discuss need to participate or drop will result. If no, student should be identified on the No Show Roster as a no show * Closing the Loop by student development personnel is not required for this flag *Developmental Math faculty teaching multiple sections of MTT in short or dynamic sessions will receive a progress survey for each section regardless of number of students enrolled in the section

Attendance Concern Attendance is key to succeeding in class, and I am concerned about your attendance in CourseName. I encourage you to attend all class sessions or participate weekly in distance classes. If there is an issue preventing you from attending or participating, I want to work with you to resolve the issue. Please contact me by email. You may also want to contact a Success Coach: Glenns Campus & Kilmarnock site: Rebecca Miller rmiller@rappahannock.edu Warsaw Campus & King George site: Nic ole Conaway nconaway@rappahannock.edu Or contact your Career Coach: Betsy Witt, ewitt@rappahannock.edu Connie Peay, cpeay@rappahannock.edu Additional Information for Your Success: Comments RCC Business Process Progress Survey will be sent at Midterm for 15, 10, & 8 week classes *Instructor may raise this flag at time of progress survey or at any other time if needed Student receives email Academic advisor, Success coaches/career Coaches receive notification if student is in their cohort. Counselors and Dean of Student Development receive notification 2. Action by student: Responds to instructor as directed-instructor resolves flag Responds to Success Coach or Career Coach-coach resolves flag Student does not respond-coach or counselor contacts student for follow up & resolves flag Student does not respond to request for contact-flag remains open

Low Participation I care about your success at CollegeName! Participation in CourseName is important, and I would like to see you be more active in the class. Keys to success include: Attend all class sessions or participate weekly in distance classes Participate in discussions and ask questions in class or on the discussion board Complete homework and assignments by deadlines Read and study for class at least 30 minutes each day Communicate with me in person during office hours or by email Need help? Contact me by email, or a Success Coach- Glenns Campus & Kilmarnock site: Rebecca Miller rmiller@rappahannock.edu Warsaw Campus & King George site: Nic ole Conaway nconaway@rappahannock.edu Or contact your Career Coach: Betsy Witt, ewitt@rappahannock.edu Connie Peay, cpeay@rappahannock.edu Additional Information for Your Success: Comments RCC Business Process Progress Survey will be sent at Census for all sessions *Instructor may raise this flag at time of progress survey or at any other time if needed Student receives email Academic advisor, Success coaches/career Coaches receive notification if student is in their cohort. Counselors and Dean of Student Development receive notification 2. Action by student: Responds to instructor as directed-instructor resolves flag Responds to Success Coach or Career Coach-coach resolves flag Student does not respond-coach or counselor contacts student for follow up & resolves flag Student does not respond to request for contact-flag remains open

Class Assignment Concern CollegeName faculty and staff want you to be successful in all of your courses. I am concerned with your class assignments in CourseName and want to help. Please contact me TODAY by email or during office hours to discuss this concern in detail. If you have questions about your class assignments I am willing to answer your questions and help you. Completing assignments is crucial to success in this course. Additional Information for Your Success: Comments RCC Business Process Progress Surveys will be sent at : Census for all sessions (15, 10, 8, 5, and 4 week plus dynamic) Midterm for 16, 10, & 8 week sessions Instructor can raise at any time if desired Student receives email to contact instructor today Student makes contact? If yes, instructor discusses issues & resolves flag If no, instructor takes action as appropriate, flag remains open Notification will be received by full-time faculty advisor, counselors, Success Coaches, SSS, Career Coaches, Dean of Student Development

Low Quiz/Test Scores CollegeName cares about your success in your courses. I am concerned with your low quiz or test scores and want to help in CourseName. Please contact me TODAY by email or during office hours to discuss this concern in detail. I am available to help you. You also have access to in-person or online tutoring through NetTutor. Need a tutor or want to use NetTutor? Follow this link: http://www.rappahannock.edu/studentservices/counseling-services/student-developmentpeer-tutoring/ Additional Information for Your Success: Comments RCC Business Process Progress Surveys will be sent at Midterm for 15, 10,& 8 week sessions only Instructor can raise flag at anytime if desired Student receives email Student contacts instructor as directed-instructor discusses situation, makes recommendation & resolves flag Student requests a tutor from instructor; instructor makes referral to Tutoring (Dan Ream) Student does not contact instructor-flag remains open, follow up from Student Development staff *Note that tutoring tracking will utilize a different system than SAILS

In danger of failing CollegeName wants you to be successful in every course you take. I have concerns about your success in CourseName and would like to help you improve. You are in danger of failing this class. Failing a class lowers your grade point average (gpa) and can negatively impact your financial aid status if you are receiving aid. Please contact me TODAY by email to discuss your grades and make a plan for improving your grades. Need a tutor or want to use NetTutor? Follow this link: http://www.rappahannock.edu/studentservices/counselingservices/student-development-peer-tutoring/ (Note:this section will only appear if the instructor inserted a comment with the flag/kudo) Additional Information for Your Success: Comments RCC Business Process Progress Surveys will be sent at : Census for 4 & 5 week and dynamic sessions (survey open during dynamic session) Midterm for 15, 10,& 8 week sessions Instructor can raise flag if needed but recommend use the Low Test Scores Flag prior to midterm Student receives email Student contacts instructor as directed-instructor discusses situation, makes recommendation & resolves flag. Note that it may be in the student s best interest to withdraw from the course to preserve GPA. However, students receiving financial aid should be referred to the Financial Aid Office to ask about the impact on their aid and status for the next semester. Student requests a tutor from instructor; instructor makes referral to Tutoring (Dan Ream) and resolves flag Student does not contact instructor-flag remains open, follow up from Student Development staff ; if contact is made with student then resolve flag to close the loop. *Note that tutoring tracking will utilize a different system than SAILS

Keep up the good work Congratulations! You have been doing good work in CourseName. Well done! Stay motivated! Keep up the good work! You are on your way to achieving your goal! Comments RCC Business Process Progress Survey sent at Census for all sessions Instructor may raise Kudo at any time if desired. Instructor raises Kudo, student receives email, no action needed unless personalized by instructor with specific directions. Full time faculty advisor, counselors, coaches, and Dean of Student development receive notification. *No need to resolve flag/close loop

Showing Improvement Congratulations! I see that you are showing improvement in CourseName. Keep it up! I want to help you continue to be successful. If you need help or support, please contact me by email, or contact a Success Coach: Glenns Campus & Kilmarnock site: rmiller@rappahannock.edu Warsaw Campus & King George site: nconaway@rappahannock.edu Or contact your Career Coach: Betsy Witt, ewitt@rappahannock.edu Connie Peay, cpeay@rappahannock.edu If you find that you need a tutor or want to use NetTutor? Follow this link: http://www.rappahannock.edu/studentservices/counselingservices/student-development-peer-tutoring/ Note:this section will only appear if the instructor inserted a comment with the flag/kudo) Comments RCC Business Process This Kudo is not on the Progress Survey but can be raised at any time by the instructor; student will receive email. If follow up occurs with coaches or others, staff should close the loop.

Outstanding Academic Performance Congratulations! You are doing an outstanding job in CourseName. I encourage you to continue to do your best! Academic excellence has many benefits, including scholarship eligibility and eligibility for Phi Theta Kappa Honor Society membership. Want more information? http://www.rappahannock.edu/foundation/scholarships/ http://www.rappahannock.edu/studentservices/student-clubs-and-organizations/phi-thetakappa/ Comments RCC Business Practice Progress Survey sent at Midterm for 15, 10 & 8 week classes Instructor may raise this Kudo at anytime if desired; student receives email notification. No need to close the loop. Student development staff and full-time faculty advisor will receive notification.