#74 COMPLETE Collector: Web Link 1 (Web Link) Started: Wednesday, December 10, 2014 3:43:21 AM Last Modified: Friday, February 13, 2015 2:53:37 AM Time Spent: Over a month IP A PAGE 2: Your details Q1: Your identity Surname Firstname keane john Q2: Do you wish to receive a copy of the new strategy by email when it is published? Yes Q3: On what basis are you making this submission? On behalf of a company PAGE 3: Submission made in personal capacity Q4: You have indicated you are responding in a personal capacity to this consultation process.please tick any of the following categories that apply to you: PAGE 4: Submission made on behalf of a company Q5: You have indicated that you are making this submission on behalf of a company.please provide us with some brief information: What is the company name? What is your role/job title in the company? First Merchant Processing Ireland Limited. Trading as AIB Merchant Services Head of International and Corporate Development Q6: Are you authorised to make this submission on behalf of the company? Yes 424 / 443
Q8: Please indicate which of the following sectors the company has operations in: Payments PAGE 5: Submission on behalf of a representative or other organisation Q9: You have indicated your submission is being made on behalf of a representative or other organisation (e.g. non-governmental Organisation, Trade Union, Industry Association, etc.). Please provide us some brief information PAGE 6: Competing globally to develop Ireland's international financial services sector 425 / 443
Q10: Please indicate to what extent you consider each of the following factors to be a competitive advantage or disadvantage in Ireland's value proposition as a location for international financial services: Ireland s reputation as a centre for international financial services Business-friendly environment Membership of EU Membership of Euro Zone Personal Taxation regime Corporation Tax regime R&D taxation regime Availability of English language skills in the workforce Availability of foreign language skills in the workforce Adaptability and flexibility of workforce Technology infrastructure RD&I capabilities(research, development and innovation) RD&I investment Regulatory environment Great place to live Business costs - labour Business costs - property Business costs - rates Business costs - utilities Not a clear advantage or disadvantage Not a clear advantage or disadvantage Moderate disadvantage Moderate disadvantage Moderate disadvantage Q11: What are the top 3 key metrics that inform your assessment of Ireland s attractiveness or competitiveness as an investment location for International Financial Services? 1: An Educated work force 2: An attractive place to do business 3: Competitive Corporation Tax set up PAGE 7: Opportunities and Risks for Ireland as an international financial services centre 426 / 443
Q12: In order of importance (1= most significant opportunity), please identify the top opportunities that you see for the future development of Ireland's international financial services sector. 1: Move away from cash and cheque to e- payments 2: Ability to embrace e and m commerce 3: Steamline of public sector payments to generate greater effencies 4: Possibality of paying social welfare to a closed loop card rather than cash / cheques 5: Less chance of a compliance breach or human error with an advanced automated payments solution Q13: In order of importance (1= most serious risk), please identify the top risks that you see to the future development of Ireland's international financial services sector: 1: Cost of processing Public Sector payments, when done via cash and cheque 2: Evasion and defrauding of the public sector by rogue individuals 3: Lost of competitivness without investment and strategy in m and e commerce payments PAGE 8: Developing Ireland s start-up FinTech sector 427 / 443
Q14: For each of the following factors, please indicate your view as to whether they constitute an advantage or disadvantage in the context of developing start-ups and early stage companies in the FinTech sector: Access to funding Start-up accelerators Access to Business Advisors / mentors Industry-led Fin Tech clusters The Regulatory Environment Technology infrastructure Capability-building - Technical Skills Capability-building - Leadership Skills Skilled workforce - English language skills Skilled workforce - foreign language skills Skilled workforce - ICT skills Business costs - labour Not a clear advantage or disadvantage PAGE 9: Actions to be taken by Government and its agencies Q15: Please identify the top 3 areas to be addressed by Government and its agencies over the shortterm (i.e. during 2015) 1: Greater cost reduction in the processing of payments with a move away from cash and cheque 2: movement to public sector department to an on-line system for payment as much as possible 3: Greater access to analtyics and data mining Q16: 16 Please identify the top 3 areas to be addressed by Government and its agencies over the medium-term (i.e. to 2020) Q17: Please outline any suggestions you have on effectively implementing the new IFS strategy and promoting Ireland as a leading location for international financial services PAGE 10: Actions to be taken by the industry itself 428 / 443
Q18: Please identify the top 3 areas to be addressed by industry itself over the over the short-term (i.e. during 2015) 1: Contine to upskill 2: keep the tax rates and openess to do business at the forfront of oour mind 3: attract large global companies to this country Q19: Please identify the top 3 areas to be addressed by industry itself over the over the medium-term (i.e. to 2020) 429 / 443