EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution

EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide P/N 302-000-658 REV 01

Copyright 2007-2014 EMC Corporation. All rights reserved. Published in the USA. Published June, 2014 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC 2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). 2 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

CONTENTS Preface Revision History Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Overview Bare Metal Recovery overview... 12 Terminology... 13 How BMR works with NetWorker and NMM... 14 Recommendations... 14 Bare Metal Recovery Protecting the application data before a disaster... 18 Using NetWorker for performing BMR... 18 Bare Metal Recovery of Microsoft Active Directory Active Directory... 20 Backing up Active Directory for BMR... 20 BMR of Active Directory... 21 Bare Metal Recovery of Microsoft SQL Server SQL Server 2014, 2012, and 2008 R2... 24 Backing up SQL Server for BMR by using the VDI technology... 24 BMR of SQL Server 2012 or 2008 R2... 29 SQL Server 2008 and 2005... 32 Backing up SQL Server 2008 or 2005 for BMR by using the VSS technology... 32 BMR of SQL Server 2008 or 2005... 34 Bare Metal Recovery of Microsoft SharePoint Server SharePoint Server 2013 and 2010... 36 Backing up SharePoint Server 2013 or 2010 for BMR... 36 BMR of SharePoint Server 2013 or 2010... 39 SharePoint Server 2007... 40 Backing up SharePoint Server 2007 for BMR... 40 BMR of SharePoint Server 2007... 42 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide 3

Contents Chapter 6 Chapter 7 Chapter 8 Chapter 9 Bare Metal Recovery of Microsoft Exchange Server Exchange Server 2013... 44 Backing up Exchange Server 2013 for BMR... 44 BMR of Exchange Server 2013... 46 Exchange Server 2010... 47 Backing up Exchange Server 2010 for BMR... 47 BMR of Exchange Server 2010... 50 Exchange Server 2007... 50 Backing up Exchange Server 2007 for BMR... 50 BMR of Exchange Server 2007... 53 Bare Metal Recovery of Microsoft Hyper-V Hyper-V... 56 Backing up Hyper-V for BMR... 56 BMR of Hyper-V... 58 Bare Metal Recovery of Microsoft System Center Virtual Machine Manager Overview... 62 Virtual Machine Manager server... 63 Backing up VMM server for BMR... 63 BMR of VMM server... 63 Virtual Machine Manager library... 64 Backing up VMM library for BMR... 64 BMR of VMM library... 64 Virtual Machine Manager database... 64 Backing up VMM database for BMR... 64 BMR of VMM database... 65 Virtual Machine Manager environment... 66 Protecting data on Hyper-V virtual machines... 66 Troubleshooting 4 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

PREFACE As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC technical support professional if a product does not function properly or does not function as described in this document. Note: This document was accurate at publication time. Go to EMC Online Support (https://support.emc.com) to ensure that you are using the latest version of this document. Purpose Audience Related documentation The purpose of this guide is to provide detailed information about performing Windows Bare Metal Recovery by using EMC NetWorker Module for Microsoft. This guide is part of the EMC NetWorker Module for Microsoft documentation set. It is intended for use by system administrators to perform Windows Bare Metal Recovery of Microsoft applications. Readers should be familiar with the following technologies used in backup and recovery: EMC NetWorker software EMC NetWorker snapshot management Microsoft Volume Shadow Copy Service (VSS) technology Table 1 on page 5 lists the EMC publications that provide additional information. Table 1 EMC publications for additional information (page 1 of 2) Guide names EMC NetWorker Module for Microsoft Release 8.2 Release Notes EMC NetWorker Module for Microsoft Release 8.2 Installation Guide EMC NetWorker Module for Microsoft Release 8.2 Administration Guide EMC NetWorker Module for Microsoft for SQL and SharePoint VSS Release 8.2 User Guide EMC NetWorker Module for Microsoft for SQL VDI Release 8.2 User Guide EMC NetWorker Module for Microsoft for Exchange VSS Release 8.2 User Guide Description Contains information about new features and changes, problems fixed from previous releases, known limitations, and late-breaking information that was not updated in the remaining documentation set. Contains preinstallation, installation, silent installation, and post installation information about NMM 8.2. Contains information common to all the supported Microsoft applications that can be backed up and recovered by using EMC NetWorker Module for Microsoft. Contains information about backup and recovery of SQL Server VSS and SharePoint Server VSS by using EMC NetWorker Module for Microsoft. Contains information about backup and recovery of SQL Server VDI by using EMC NetWorker Module for Microsoft. Contains information about backup and recovery of Exchange Server VSS by using EMC NetWorker Module for Microsoft. EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide 5

Preface Table 1 EMC publications for additional information (page 2 of 2) Guide names EMC NetWorker Module for Microsoft for Hyper-V VSS Release 8.2 User Guide EMC NetWorker Module for Microsoft Release 8.2 Advanced Recovery Guide EMC NetWorker Performing backup and recovery of SharePoint Server by using NetWorker Module for Microsoft SQL VDI solution Release 8.2 Technical Notes Description Contains information about backup and recovery of Hyper-V Server VSS by using EMC NetWorker Module for Microsoft. Provides supplemental information about using NMM for backup and recovery of all supported Microsoft applications. Use this guide along with application-specific user guides for backup and recovery information. Provides information for performing backup and recovery of a SharePoint Server by using the SQL Server Virtual Device Interface (VDI) technology and the SharePoint VSS Writer with NMM. EMC NetWorker Performing Exchange Server Granular Recovery by using NetWorker Module for Microsoft with Ontrack PowerControls Release 8.2 Technical Notes Provides information about using NMM with Ontrack PowerControls to perform granular level recovery (GLR) of deleted Microsoft Exchange Server mailboxes, public folders, and public folder mailboxes. EMC NetWorker SharePoint BLOB Backup and Recovery by using NetWorker Module for Microsoft and Metalogix StoragePoint Release 8.2 Technical Notes EMC NetWorker Cloning Integration Guide EMC NetWorker Licensing Guide EMC NetWorker Online Software Compatibility Guide EMC NetWorker and EMC Data Domain Deduplication Devices Integration Guide EMC NetWorker and EMC Avamar Integration Guide Provides information about backup and recovery of SharePoint Binary Large Objects (BLOB) by using EMC NetWorker Module for Microsoft release 8.2 and Metalogix StoragePoint. Contains planning, practices, and configuration information for using the NetWorker, NMM, and NMDA cloning feature. Contains information about licensing NetWorker and its modules. Provides a list of supported client, server, and storage node operating systems for the following software products: NetWorker and NetWorker application modules and options (including deduplication and virtualization support), AlphaStor, Data Protection Advisor, and HomeBase. Contains planning and configuration information on the use of Data Domain devices for data deduplication backup and storage in a NetWorker environment. Contains planning and configuration information on the use of Avamar in a NetWorker environment. Conventions used in this document EMC uses the following conventions for special notices: NOTICE is used to address practices not related to personal injury. Note: A note presents information that is important, but not hazard-related. 6 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Preface Typographical conventions EMC uses the following type style conventions in this document: Bold Italic Monospace Monospace italic Monospace bold Use for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks) Use for full titles of publications referenced in text Use for: System output, such as an error message or script System code Pathnames, filenames, prompts, and syntax Commands and options Use for variables. Use for user input. [ ] Square brackets enclose optional values Vertical bar indicates alternate selections the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate nonessential information omitted from the example Where to get help Your comments EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at: https://support.emc.com Technical support Go to EMC Online Support and click Service Center. You will see several options for contacting EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. Online communities Visit EMC Community Network https://community.emc.com/ for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all EMC products. Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to: DPAD.Doc.Feedback@emc.com EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide 7

Preface 8 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

REVISION HISTORY Email your clarifications or suggestions for this document to: DPAD.Doc.Feedback@emc.com The following table presents the revision history of this document. Revision Date Description of added or changed sections 01 June 18, 2014 First release of this document for EMC NetWorker Module for Microsoft release 8.2. EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide 9

Revision History 10 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

CHAPTER 1 Overview This chapter includes the following sections: Bare Metal Recovery overview... 12 Terminology... 13 How BMR works with NetWorker and NMM... 14 Recommendations... 14 Overview 11

Overview Bare Metal Recovery overview This guide provides detailed information about Windows Bare Metal Recovery (BMR) solution by using EMC NetWorker and EMC NetWorker Module for Microsoft (NMM), how this solution works, and the procedures that you are required to follow for BMR of the supported Microsoft applications. BMR is a technique in the field of data recovery and restoration where the backed up data is available in a form that allows you to restore a system from bare metal, that is, without any requirements as to previously installed software or operating system. Typically, the backed up data includes the necessary operating system, applications, and data components to rebuild or restore the backed up system to an entirely separate piece of hardware. The hardware receiving the restore should have a similar configuration as that of the hardware that was the source of the backup. The basic BMR is the process of bringing up a server after a disaster and ensuring that the system recovers with the operating system, the applications, and the data as they were at the time of the failure. Restoring a server to the exact configuration that it had at the time of its destruction can be a difficult task. When this restoration is performed to another hardware, it can add to the complexity of the process and can be time-consuming. Windows BMR solution provides a flexible and reliable method of restoring a server after a disaster. Windows BMR support is available on the following platforms: Windows Server 2012 R2 (x64) Windows Server 2012 (x64) Windows Server 2008 SP2 (x86 and x64) Windows Server 2008 R2 SP1 (x64) Windows Server 2008 R2 (x64) Windows Server 2008 (x86 and x64) You can use the BMR support for the following Microsoft applications: Exchange Server 2013 Exchange Server 2010 Exchange Server 2007 SharePoint Server 2013 SharePoint Server 2010 SharePoint Server 2007 Hyper-V Server SQL Server 2014 SQL Server 2012 SQL Server 2008 R2 SQL Server 2008 12 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Overview SQL Server 2005 Active Directory System Center Virtual Machine Manager The EMC NetWorker Online Software Compatibility Guide that is available on the https://support.emc.com/products/1095/topics/pg41054/ page provides the information about the versions of the supported operating systems, the software and hardware requirements, and the exact versions of the Microsoft applications that Windows BMR supports. For BMR support, you must have installed NetWorker server 7.6 SP3 or later, NetWorker client 8.2, and NetWorker Management Console 8.2 or later along with NMM 8.2. Terminology This section defines terms that are used in this document to describe NetWorker support for Windows BMR. Application data User data such as a log file that is created by the application, or user data such as an application database that is created with the application. For example, an SQL Server s application data includes its databases and log files. Application data is neither included in nor recoverable from a Windows BMR operation. Application data must be backed up and recovered with NMM. ASR Writer The Volume Shadow Copy Service (VSS) writer that is responsible for identifying critical data that is needed to perform an offline restore. Boot Configuration Data (BCD) The BCD store contains boot configuration parameters, and controls how Microsoft Windows Server 2008 operating system starts. A backup of this ASR Writer component is required to perform an offline restore. Critical Volume A critical volume includes: Any volume that contains system state files or files for an installed service, including volumes mounted as NTFS directories that contain such files. An example of an installed service is the Exchange 2010 application binaries. However, the Exchange database and log files are not considered critical. Any parent volume where a critical volume is mounted. All volumes on all dynamic disks if at least one of those volumes is critical. A current backup of all critical volumes that is required to perform a Windows BMR. Disaster recovery The restoration of a computer operating system and its data after a catastrophic failure such as a hard disk failure or the corruption of critical operating system components. A disaster recovery might not be a bare metal recovery. NetWorker Windows BMR image A bootable image that contains NetWorker binaries and a wizard to control the Windows BMR process. Non-critical volume A volume that contains files that are not part of the system state or an installed service. Terminology 13

Overview Offline restore A restore operation that is performed from the NetWorker Windows Disaster Recovery boot image. An offline restore is an automated process, and does not require the manual installation of an operating system. A BMR is an offline restore. Online restore A restore operation that is performed from the regular NetWorker recover user interface. An online restore requires that the computer has been booted from an installed operating system. How BMR works with NetWorker and NMM Recommendations From NMM 3.0 onwards, You must perform Windows file system backup and recovery by using the NetWorker client, and application-specific backup and recovery by using NMM. Specific information about how the backup and recovery process for various Microsoft applications in NMM 3.0 differs from previous NMM releases is provided in application-specific user guides. NetWorker disaster recovery provides an automated BMR solution by using the Windows ASR writer and other VSS writers to identify critical volumes that are needed to perform a disaster recovery on a disabled system. BMR is performed offline, that is, when the Windows operating system is inactive. This avoids the necessity to manually reinstall Windows, and the problems that occur when operating system files are being restored to an active Windows system. NMM 8.2 is compatible with the NetWorker 8.2 client, which provides a true BMR capability for Windows Server 2012, Windows Server 2008 R2, and Windows Server 2008. This capability is built into the NetWorker client and provides BMR support to the same or similar hardware. For Windows BMR, you should download the appropriate.iso recovery boot image file from EMC Online Support (https://support.emc.com). The ISO image provides a wizard that allows you to format disks, recover Windows critical volumes from backup, and reboot the server to bring it back online. The Obtain the Windows Bare Metal Recovery wizard section in the NetWorker Release 8.2 Administration Guide provides information about how to download the NetWorker Windows BMR image. The NetWorker Release 8.2 Administration Guide provides information about how to use NetWorker for Windows BMR. Review the information in the guide before proceeding with the procedures in this document. The following are the recommendations for performing the Windows BMR recovery: The BMR capability of NetWorker uses supported Microsoft technologies to perform disaster recovery backups and recoveries of Windows clients and servers. Microsoft supports BMR recoveries to the same or similar hardware, and physical to virtual environment. The following Microsoft KB article provides the requirements to perform a BMR to similar hardware: http://support.microsoft.com/kb/249694 14 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Overview You can use the NetWorker Windows BMR 32-bit ISO image to recover an x86 operating system on either an x86 or x64 computer. You can use the NetWorker Windows BMR 64-bit ISO image to recover only an x64 operating system on an x64 computer. Review and follow these CPU guidelines: The operating system architecture and the processor architecture must match. The firmware Basic Input/Output System (BIOS) or Unified Extensible Firmware Interface (UEFI) must match. You can treat AMD or Intel processors as being the same if they follow the same architecture. You can recover the operating system backup of an AMD x64 computer to an Intel x64 computer. The process is reversible. You can restore the backup of an x86 operating system version only to an x86 processor computer. You can restore the backup of an x64 operating system version only to an x64 processor computer. Review and follow these hard disk requirements: The disk or RAID drivers that are used in the old system must be compatible with the disk or RAID controllers in the new system. For each critical disk on the BMR target system, the startup hard disk capacity on the new system must be greater than or equal to the capacity on the old system. BMR fails if the capacity is smaller by even a single byte. Windows BMR supports IDE, SATA, or SCSI hard disks. You can perform the backup on one type of hard disk and recover on another type. For example, SAS to SATA is supported. You must restore the backup to the same logical disk numbers as on the original server. You cannot use different logical disk numbers on the target system to recover the critical volumes such as the operating system volume. Ensure that the RAID setup on destination computer does not interfere with the disk order of the hard disks. After a Windows BMR recovery, if you want to use different Network Interface Card (NIC), you must install new NIC drivers that match the NIC in the new computer after Windows boots on the new server. Windows BMR backs up only critical volumes, and can be used for offline disaster recovery. You must use the NetWorker client to back up the non-critical volumes. NetWorker 8.2 considers only system volume as a critical volume. If you have installed a Microsoft application on a drive other than the system drive, the drive is not considered as critical. On Windows Server 2008 R2, a volume is critical if a Microsoft application has installed a Windows service on it, but on Windows Server 2012, a volume that has a Windows application service installed is not critical. Recommendations 15

Overview To make a volume critical on Windows Server 2012, set the value of the HKLM\System\CurrentControlSet\Control\SystemWriter\ReportWin32ServicesNonSys temstate registry key to 0. This ensures that BMR includes the Microsoft application binaries, and the volume on which they are installed is marked as critical. Ensure that System Reserved Partition (SRP) is online before you perform a BMR backup. Otherwise, the backup fails and displays the following error message: 84687:save: Unable to get volume information of file system '\\?\Volume{245204f6-5ff7-11e2-a3ac-806e6f6e6963}\': The device is not ready. (Win32 error 0x15). VSS OTHER: ERROR: VSS failed to process snapshot: The shadow copy provider had an unexpected error while trying to process the specified operation. (VSS error 0x8004230f) 90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot. 86024:save: Error occured while saving disaster recovery save sets. If SRP is offline, perform the following steps to bring it online: 1. In the WinPE command prompt, type diskpart and press Enter. 2. Run the following command to display the list of volumes: DISKPART> list volume 3. Run the following command to select the volume that is offline: DISKPART> select volume_name 4. Run the following command to bring the selected volume online: DISKPART> online volume 16 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

CHAPTER 2 Bare Metal Recovery This chapter includes the following sections: Protecting the application data before a disaster... 18 Using NetWorker for performing BMR... 18 Bare Metal Recovery 17

Bare Metal Recovery Protecting the application data before a disaster To prepare for disaster recovery, back up application data and other files: 1. Use NetWorker client to back up non-application data. The NetWorker Release 8.2 Administration Guide provides details about using NetWorker client to back up the non-application files. 2. Create a NetWorker group without the Snapshot option enabled. 3. Create a NetWorker client resource, and assign it to the group that you created in step 2. 4. Configure the NetWorker client resource by specifying All in the Save set field, and clearing the Backup command and Application information fields. 5. Perform a backup. 6. Use NMM to perform a full backup of application data. The NetWorker Module for Microsoft Release 8.2 application specific user guides provide details about how to perform a full backup. Using NetWorker for performing BMR NetWorker provides a bootable Windows BMR image that contains NetWorker binaries and a wizard to control the disaster recovery process. The Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide provides detailed information about how to use the NetWorker Windows BMR image to perform a BMR recovery on protected hosts and VMware virtual machines. For all the Microsoft applications, after performing Windows disaster recovery and restarting the system, check all the disk and volume configurations. In most cases, the disks and volumes appear as on the original system. However, it is possible, especially in BMR scenarios, that the volume or disk signatures do not match the original ones, and the non-critical volumes or disks are offline and not mounted. Use the Microsoft Disk Manager to bring the volumes and disks online, and then restart the system for drive letter reassignments. Assign the same drive letters that existed before the BMR. Non-critical volumes that the mount points access might have a similar issue. 18 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

CHAPTER 3 Bare Metal Recovery of Microsoft Active Directory This chapter includes the following section: Active Directory... 20 Bare Metal Recovery of Microsoft Active Directory 19

Bare Metal Recovery of Microsoft Active Directory Active Directory Backing up Active Directory for BMR This section provides the BMR backup and recovery procedures for Active Directory. Perform the following steps to back up Active Directory for BMR: 1. Create a backup group for Active Directory. a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, specify the name of the backup group. c. Click OK. 2. Create a client resource for Active Directory, and perform the backup. a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the name of the client resource. c. Click OK. 3. Right-click the client and select Properties. In the Client Properties dialog box, perform the following steps: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, specify All. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to your requirements. d. Click OK. 4. Perform the backup. 20 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft Active Directory BMR of Active Directory Perform the following steps to perform the BMR of Active Directory: 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes. The Performing post-recovery tasks for Active Directory services section in the NetWorker Release 8.2 Administration Guide provides information about how to perform an authoritative recovery of Active Directory. 2. Verify whether you can successfully log in as the domain administrator. 3. Verify whether all the Active Directory objects are present in both the Active Directory Users and the Computers and Domain Name System management. Active Directory 21

Bare Metal Recovery of Microsoft Active Directory 22 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

CHAPTER 4 Bare Metal Recovery of Microsoft SQL Server This chapter includes the following sections: SQL Server 2014, 2012, and 2008 R2... 24 SQL Server 2008 and 2005... 32 Bare Metal Recovery of Microsoft SQL Server 23

Bare Metal Recovery of Microsoft SQL Server SQL Server 2014, 2012, and 2008 R2 This section provides the BMR backup and recovery procedures for SQL Server 2014, 2012, and 2008 R2 by using the VDI technology in a cluster environment. Backing up SQL Server for BMR by using the VDI technology Configuring an SQL Server client resource You must configure a SQL Server client resource to back up SQL Server for BMR by using the VDI technology. Use one of the following methods to create a client resource: By using the Client Configuration Wizard on page 24 By using the NetWorker Administrator program on page 26 By using the Client Configuration Wizard You should separately create a client resource for backing up the application data and the file system data which includes the DISASTER_RECOVERY: save set. Creating a client resource to back up the application data The By using the Client Configuration Wizard section in the NetWorker Module for Microsoft for SQL VDI Release 8.2 User Guide provides information about how to create a client resource to back up the application data. Creating a client resource to back up the file system data Perform the following steps to create a client resource to back up the file system data: 1. In the Administration window of the NetWorker Management Console, perform one of the following steps: Click Configuration > Client Backup Configuration > New. Right-click the client and from the menu that appears, click Client Backup Configuration > New. 2. On the Specify the Client Name and Type page: a. In the Client name field, specify the name of the client resource. b. Select Traditional NetWorker Client. c. Click Next. The wizard automatically detects the applications on the client that you have specified on the Specify the Client Name and Type page, and displays the list from which you can select the backup type. 3. On the Specify the Backup Configuration Type page: a. From the Available Applications list, select Filesystem. b. Click Next. 24 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft SQL Server 4. On the Specify the Client Backup Options page: a. Select either a NetWorker volume pool or another target pool. If the Target Pool field is blank, the process does not associate the client with any pool. b. Under Deduplication, select one of the following options: None If you have not set up data deduplication. Data Domain backup If you use a Data Domain device for data deduplication. Avamar deduplication backup If you use an Avamar device for data deduplication. After you select this option, choose the Avamar node from the available list. c. Click Next. 5. On the Select Files to Backup page: a. Select the save sets that you want to back up. Selecting the DISASTER_RECOVERY: save set automatically selects the dependent drives for the backup. b. Click Next. 6. On the Select the Client Properties page: a. Select browse policy, retention policy, and backup schedule for the backup from the respective drop-down lists. b. In the Client Comment field, specify a comment for the client resource. c. Click Next. 7. On the Choose the Backup Group page, select one of the following options and click Next: Add to an existing group Select a group from the list. After you select a group, if you use a storage node in the configuration setup, the Specify the Storage Node Options page appears. Create a new group Perform the following steps: In the Group Name field, specify a name for the group. In the Client Retries field, either select or specify 0. In the Scheduled Backup Start Time field, specify the time at which the scheduled backup must start. Select Automatically start the backup at the scheduled time to automatically start the backup at the specified time. SQL Server 2014, 2012, and 2008 R2 25

Bare Metal Recovery of Microsoft SQL Server 8. On the Specify the Storage Node Options page: a. Under Backup Storage Nodes, select one of the following options: Backup to NetWorker server only If you do not use a NetWorker storage node. Backup to the following storage nodes If you use a NetWorker storage node. Select the storage nodes. b. Click Next. 9. On the Backup Configuration Summary page, review the details and click Create to create a client resource. The Check Results page appears with the details about the client resource that you have created. 10. To verify the details of the client, select the client and view the Client Properties page in the NMC. By using the NetWorker Administrator program The procedures use the following sample SQL Server configuration: You have installled SQL Server on cluster volume P:\. The cluster quorum drive is E:\. You have clustered all the drives except the C:\ drive in the cluster. The procedures apply to 2014, 2012, 2008, and 2005 versions also, in a cluster environment. Perform the following steps to back up SQL Server for BMR: 1. Create a backup group for SQL Server. a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, specify the name of the backup group. c. Click OK. 2. Create a client resource to back up the DISASTER_RECOVERY:\ save set on the active node. a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the name of the active node. c. Click OK. 26 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft SQL Server 3. Right-click the client and select Properties. 4. In the Client Properties dialog box, perform the following steps: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, specify DISASTER_RECOVERY:\. b. Specify other fields according to your requirements. c. Click OK. 5. Perform the backup. 6. Perform step 2 and step 5 for the passive node. 7. Create a client resource with Windows cluster name to back up the All save set (quorum drive). a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the name of the Windows cluster. c. Click OK. 8. Right-click the client and select Properties. 9. In the Client Properties dialog box, perform the following steps: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, specify All. b. Specify other fields according to your requirements. c. Click OK. 10. Perform the backup. 11. Create a client resource with SQL virtual name to back up the All save set (SQL cluster drives). a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the SQL virtual name. c. Click OK. 12. Right-click the client and select Properties. SQL Server 2014, 2012, and 2008 R2 27

Bare Metal Recovery of Microsoft SQL Server 13. In the Client Properties dialog box, perform the following steps: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, specify All. b. Specify other fields according to your requirements. c. Click OK. 14. Perform the backup. 15. Create a client resource with SQL virtual name to back up the SQL application data. a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the SQL virtual name. c. Click OK. 16. Right-click the client and select Properties. 17. In the Client Properties dialog box, perform the following steps: a. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, specify MSSQL: if the SQL instance is either the default instance or a named instance in the cluster. b. Under the Apps & Modules tab, in the Backup command field, specify nsrsqlsv. c. Specify other fields according to your requirements. d. Click OK. 18. Create dummy client resources for the physical nodes of the cluster. 19. Perform the backup. 28 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft SQL Server BMR of SQL Server 2012 or 2008 R2 The BMR process recovers C: drive only. It does not recover the SQL data, the quorum and SQL cluster drives, and the system databases such as master, msdb, and model. Perform the following steps to perform the BMR of SQL Server 2008 R2: 1. Separately recover the active and passive nodes by performing the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes. 2. Recover the cluster quorum database. a. After you have started the active and passive nodes, ensure that the cluster disks are online on the active node in the Disk Management Console of the Windows GUI. b. Add the quorum drive to Failover Cluster Management of the Cluster Configuration UI, as shown in Figure 1 on page 29. Figure 1 Quorum drive configuration in Failover Cluster Management c. Select the Storage node in Failover Cluster Management and ensure that the quorum disk is online as shown in Figure 2 on page 30. SQL Server 2014, 2012, and 2008 R2 29

Bare Metal Recovery of Microsoft SQL Server Figure 2 Quorum drive statistics on the Storage page in Failover Cluster Management d. On the SQL Server active node, start the NetWorker User program. e. Click Recover. f. In the Source Client dialog box, select the source client with the Windows cluster name, and click OK. g. In the Destination Client dialog box, select the destination client with the active node name, and click OK. h. Select the quorum drive and recover the drive. 3. Recover the SQL cluster drives. a. Add the SQL drives to Failover Cluster Management of the Cluster Configuration UI, as shown in Figure 3 on page 30. Figure 3 Adding SQL drives to Failover Cluster Management 30 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft SQL Server b. Ensure that the disk is online as shown in Figure 4 on page 31. Figure 4 Viewing disk drive status in Failover Cluster Management c. Configure the drive mount points between the drives so that the mount points are the same as the mount points during the backup. d. On the SQL Server active node, start the NetWorker User program. e. Click Recover. f. In the Source Client dialog box, select the source client with the SQL virtual name and click OK. g. In the Destination Client dialog box, select the destination client with the active node name and click OK. h. Select all the SQL cluster drives and recover the drives. 4. Build the msdb and model databases. a. Start the physical nodes of the cluster. b. Ensure that you have the SQL Server installation software on the active node. c. In the software, go to the folder where the SETUP file exists and run the following command: Setup /QUIET/ACTION=REBUILDDATABASE/INSTANCENAME=<SQL Server instance name>/sqlsysadminaccounts=<domain\administrator username>/iacceptsqlserverlicenseterms SQL Server 2014, 2012, and 2008 R2 31

Bare Metal Recovery of Microsoft SQL Server SQL Server 2008 and 2005 5. In the Failover Cluster Management window of the Cluster Configuration UI, perform the following steps: a. Open the SQL Server Properties dialog box. b. On the Dependencies tab, add all the SQL Server dependencies that you must bring online before you bring the SQL Server online. For example, any dependent cluster disk. c. Bring the SQL virtual resources online. d. Bring the SQL Server online. e. Perform the failover and ensure that the failover is successful. To rebuild databases on SQL Server 2012, go to http://msdn.microsoft.com/en-us/library/dd207003.aspx To rebuild databases on SQL Server 2008, go to http://msdn.microsoft.com/en-us/library/ms144259(v=sql.100).aspx To rebuild databases on SQL Server 2005, go to http://msdn.microsoft.com/en-us/library/ms144259(v=sql.90).aspx 6. Restore the databases by using the NetWorker User for SQL Server program. a. Start the NetWorker User for SQL Server program, and connect to the SQL virtual server instance. b. Browse the backed up databases. c. Select the databases and restore the databases. This section provides the BMR backup and recovery procedures for SQL Server 2008 and 2005 by using the VSS technology in a standalone environment. Backing up SQL Server 2008 or 2005 for BMR by using the VSS technology Configuring a SQL Server client resource You must configure a SQL Server client resource to back up SQL Server for BMR by using the VSS technology. Use one of the following methods to create a client resource: By using the Client Configuration Wizard on page 32 By using the NetWorker Administrator program on page 33 By using the Client Configuration Wizard Perform the procedures that the By using the Client Configuration Wizard on page 24 section describes. 32 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft SQL Server By using the NetWorker Administrator program To back up SQL Server 2008 or 2005 for BMR: 1. Create a backup group for SQL Server 2008 or 2005. a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, specify the name of the backup group. c. Click OK. 2. Create a client resource to back up the DISASTER_RECOVERY:\ save set. a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the name of the client resource. c. Click OK. 3. Right-click the client and select Properties. 4. In the Client Properties dialog box, perform the following steps: a. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, specify DISASTER_RECOVERY:\. b. On the Apps & Modules tab, ensure that the Backup command and Application information fields are clear. c. Specify other fields according to your requirements. d. Click OK. 5. Perform the backup. 6. Perform the All save set backup by using the NetWorker client. 7. For the backup group that you created in step 1, perform the following steps: a. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. b. Select the Snapshot option. c. Select the appropriate Snapshot Policy and Snapshot Pool from the respective lists. d. Specify other fields according to your requirements. e. Click OK. SQL Server 2008 and 2005 33

Bare Metal Recovery of Microsoft SQL Server 8. Create a client resource to back up the APPLICATIONS:\ SqlServerWriter save set. a. Perform step 2 and step 3. The Client Properties dialog box appears. b. On the General tab: In the Group list, select the group that you have created in step 1. In the Save set field, specify APPLICATIONS:\ SqlServerWriter. c. On the Apps & Modules tab: In the Backup command field, specify nsrsnap_vss_save. In the Application information field, specify NSR_SNAP_TYPE=VSS. d. Specify other fields according to your requirements. e. Click OK. 9. Perform the backup. BMR of SQL Server 2008 or 2005 The BMR process recovers C: drive only. It does not recover the SQL data, the quorum and SQL cluster drives, and the system databases such as master, msdb, and model. To perform the BMR of SQL Server 2008: 1. Perform the procedures that the Windows Bare Metal Recovery to Physical or Virtual Computers section in the NetWorker Release 8.2 Administration Guide describes. 2. Start the NMM GUI. 3. Select the server and click Recover. 4. Under the APPLICATIONS save set, select SqlServerWriter. 5. Perform the recovery. 6. Ensure that the SQL Server service starts for the recovered instance. 7. To verify whether you have recovered the databases, open SQL Server Management Studio and connect to the instance. The databases that belong to the instance appear. 34 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

CHAPTER 5 Bare Metal Recovery of Microsoft SharePoint Server This chapter includes the following sections: SharePoint Server 2013 and 2010... 36 SharePoint Server 2007... 40 Bare Metal Recovery of Microsoft SharePoint Server 35

Bare Metal Recovery of Microsoft SharePoint Server SharePoint Server 2013 and 2010 This section provides the BMR backup and recovery procedures for SharePoint Server 2013 and 2010. NMM 8.2 does not support the BMR backup and recovery of SharePoint 2013 and 2010 standalone servers with SQL embedded. Backing up SharePoint Server 2013 or 2010 for BMR Configuring a SharePoint Server client resource You must configure a SharePoint Server client resource to back up SharePoint Server for BMR. Use the NetWorker Administrator program to create a client resource. Table 2 on page 36 provides the sample SharePoint farm configuration that the procedures use. Table 2 Sample SharePoint Server 2010 configuration Components Operating system Application version Critical volume NetWorker build SQL Server Windows Server 2008 R2 SP1 SQL Server 2008 R2 SP1 SQL application is installed on the C: drive. Databases reside on the C: drive. NetWorker 8.2 Web front-end server 1 Windows Server 2008 R2 SP1 SharePoint Server 2010 SP1 SharePoint Server 2010 Application is installed on C: drive. NetWorker 8.2 Web front-end server 2 Windows Server 2008 R2 SP1 SharePoint Server2010 SP1 SharePoint Application is installed on the E: drive. So, the critical volumes are the C: and E: drives. NetWorker 8.2 Backing up SharePoint Server 2010 includes backing up SQL Server, Web front-end server 1, and Web front-end server 2. Backing up SQL Server in a SharePoint Server 2010 environment Perform the following steps to back up SQL Server in a SharePoint environment for BMR: 1. Create the first backup group for the SQL Server. a. In the NetWorker Administrator window, click Configuration > right-click Groups > select New. The Create Group dialog box appears. b. In the Name field, specify the name of the backup group. c. Click OK. You have created the first backup group. d. Right-click the backup group and select Properties. The Group Properties - <backup group name> dialog box appears. e. Do not select the Snapshot option. 36 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide

Bare Metal Recovery of Microsoft SharePoint Server f. Specify other fields according to your requirements. g. Click OK. 2. Create the first client resource for the SQL Server. a. In the NetWorker Administrator window, click Configuration > right-click Clients > select New. The Create Client dialog box appears. b. In the Name field, specify the name of the client resource. c. Click OK. You have created the first client resource. d. Right-click the client and select Properties. The Client Properties dialog box appears. e. On the General tab: Ensure that you have selected Scheduled backup. In the Group list, select the group that you created in step 1. In the Save set field, specify DISASTER_RECOVERY:\. f. Specify other fields according to your requirements. g. Click OK. 3. Perform the backup. 4. Create the second backup group for the SQL Server. a. Perform step a through step d of step 1. b. Select the Snapshot option. c. Specify other fields according to your requirements. d. Click OK. 5. Create the second client resource for the SQL Server. a. Perform step a through step d of step 2. b. On the General tab: Ensure that you have selected Scheduled backup. In the Group list, select the group that you created in step 4. In the Save set field, specify APPLICATIONS:\SqlServerWriter. c. On the Apps & Modules tab: In the Backup command field, specify nsrsnap_vss_save. In the Application information field, specify NSR_SNAP_TYPE=vss. d. Specify other fields according to your requirements. e. Click OK. SharePoint Server 2013 and 2010 37

Bare Metal Recovery of Microsoft SharePoint Server 6. Perform the backup. Backing up web front-end server 1 Perform the following steps to perform the BMR backup of web front-end server 1: 1. Create the first backup group for the web front-end server 1. a. Perform step a through step d of step 1 in Backing up SQL Server in a SharePoint Server 2010 environment on page 36. b. Do not select the Snapshot option. c. Specify other fields according to your requirements. d. Click OK. 2. Create the first client resource for the web front-end server 1. a. Perform step a through step d of step 2 in Backing up SQL Server in a SharePoint Server 2010 environment on page 36. b. On the General tab: In the Group list, select the group that you created in step 1. In the Save set field, specify DISASTER_RECOVERY:\. c. Specify other fields according to your requirements. d. Click OK. 3. Perform the backup. 4. Create the second backup group for the web front-end server 1. a. Perform step a through step d of step 1 in Backing up SQL Server in a SharePoint Server 2010 environment on page 36. b. Select the Snapshot option. c. Specify other fields according to your requirements. d. Click OK. 5. Create the second client resource for the web front-end server 1. a. Perform step a through step d of step 2 in Backing up SQL Server in a SharePoint Server 2010 environment on page 36. b. On the General tab: In the Group list, select the group that you created in step 4. In the Save set field, specify APPLICATIONS:\Microsoft Office SharePoint Services. c. On the Apps & Modules tab: In the Backup command field, specify nsrsnap_vss_save. In the Application information field, specify NSR_SNAP_TYPE=vss. d. Specify other fields according to your requirements. e. Click OK. 38 EMC NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution Release 8.2 User Guide