OPERATIONS CONTROL CENTER
STANDARD SERVICES 24/7/365 Remote Monitoring Fault Notification & Remote Resets Curtailment Management ADVANCED SERVICES In addition to our Standard Services, Advanced Services can be added to enhance your plant s performance. These include: SCADA Support Balance of Plant Services Performance Monitoring NERC Compliance Support 24/7/365 REMOTE MONITORING > ASSET ADMINISTRATION > OPERATIONS & MAINTENANCE 2
Advanced Technology to Increase Customer Revenues The OCC is equipped with scalable technical infrastructure with component redundancy capable of disaster recovery, mitigating risk and managing compliance. This enhances the OCC s ability to monitor and diagnose plant performance and to provide additional sophisticated O&M services. The OCC uses advanced technology to optimize equipment availability and profitability, increasing customers revenue around the clock. Standard and Advanced Service Options for Flexible Solutions We understand the need for flexible solutions. From our Standard Service offerings to à la carte Advanced Services, we have a breadth of experience that guarantees we create the optimized solution for your assets needs. That s why our world-class services organization partners with customers to develop comprehensive service solutions from our Standard or Advanced Services to best fit your asset needs. INTEGRATED TECHNOLOGY AT THE OPERATIONS CONTROL CENTER EDF Renewable Services (EDF RS) provides critical 24/7/365 remote monitoring, diagnostics, and troubleshooting from its state-of-the-art Operations Control Center (OCC), increasing equipment availability, minimizing downtime and reducing operational and maintenance costs. The Operations Control Center combines control center, SCADA and O&M auxiliary services into a Technical Services hub, with a One Touch integrated front end monitoring system to improve response times and more effectively track Key Performance Indicators. Minimize Downtime through Real Time Fault Notification Increase Availability with Rapid Remote Response Maximize Profitability with Curtailment Management Ensure Compliance with NERC Support Mitigate Risk through Clearance Management 3
WHY EDF RENEWABLE SERVICES OCC? Maximized Revenue The Operations Control Center helps EDF RS respond in real-time to site issues and customer needs, decreasing downtime, increasing site availability and thus yield, resulting in maximized revenues and profitability. Collaborative Troubleshooting Specialists at the OCC work in collaboration with the customer, looking at operation and performance issues to ensure the plant equipment is operating to full function. Customized Reporting Daily and Monthly reports provide a record of key operating parameters and significant operational events, trends and anomalies. This data is summarized to assist with the identification of performance shortfalls and the planning of maintenance activities. Reliability EDF Renewable Services OCC monitoring and reporting provides confidence that the project is operating at maximum efficiency and following reliability standards. Safety The robust clearance management system ensures the safety of technicians and avoids damage to project site assets. Expertise EDF RS has a 25 year history as an O&M provider, bringing decades of expertise to each plant. As an owner/operator, we understand the opportunities and challenges faced every day in the renewable energy business. 4
CYBER SECURITY AND NERC COMPLIANCE PREPARING FOR THE FUTURE As renewable energy projects come under more scrutiny and regulation typical with other traditional generators, we are preparing for the future and enhancing our cyber security and compliance capabilities. EDF Renewable Services is listed as Generation Operator in the NERC Compliance Registry with Western Electricity Coordinating Council, and is in the process of meeting the corresponding mandatory compliance standards as set forth by NERC Reliability Standards. EDF Renewable Services comprehensive implementation plans to meet the significant changes in the NERC CIP Standards have already begun. The OCC expansion and modernization provides a perfect opportunity to continue our strong commitment to provide best-in-class service to our valued customers while helping to improve cyber security over the nation s Bulk Electric System (BES). In accordance with the NERC s implementation schedule EDF RS will be well-positioned to offer additional service offerings with significant reliability compliance benefits to our customers including: Confidently evaluate the state of NERC compliance across the organization (even when outsourced) Confidently rely on compliant NERC CIP best practices Effectively maintain mandatory regulatory compliance documentation Quickly respond to NERC audit data requests NERC COMPLIANCE SUPPORT > STATE-OF-THE-ART CYBER SECURITY > REGULATORY COMPLIANCE DOCUMENTATION 5
NORTH AMERICAN PRESENCE 300 27 88 2.85 144.7 965.6 268 112.4 326.5 57.6 610.5 30 20 109.2 100 248.8 0.1 201.3 916.5 642.8 892 1180.7 230 106 236.5 324.8 1.2 159.8 3 1003.2 70.5 38 50 12.8 849.5 38 50 30 8.2 11.9 1163 115.5 250 1141 443.6 498.5 2 35.6 35.6 Wind Solar Operations & Maintenance Biogas 10.6 10.6 Biomass 0.89 Activities represent projects in various stages of development, construction and ownership as of 12.31.13 391.5 67.5 UNDER OCC MONITORING 6,000+ mw 3,500 turbines 300 solar inverters 6
REAL TIME SUPERVISION & REMOTE MONITORING RESOURCES COMMENSURATE WITH THE CHALLENGES YOU FACE > Maximize Profitability > Optimize Availability > Monitor Performance SCOPE The scope of service can be tailored to each situation: Wind Turbines/Solar PV Plant Wind Turbines/Solar PV Plant & Balance-of-Plant DETAILS 24/7/365 supervision of your assets from the North America Operations Control Center Day-to-day management of on-site operations and safety monitoring: Establish and maintain Work Clearance procedures Coordinate access control and clearances Safety follow up of on-site personnel Real time data management* Interaction with FAA (USA) / CCA (Canada) Emergency Response: Coordinate callout of local emergency first responders Provide operational reports (daily and monthly) Track and report project availability* Respond to plant security concerns Management of interactions with the grid operator** Logging of all events, resets and dispatches Timely dispatch of wind and PV technicians *Optional depending on the data management system **Only with the Balance-of-Plant Option BENEFITS Real time response to events with 24/7 coverage Increased energy production and equipment availability Improved safety of on-site personnel Data reporting to improve analysis and predictive maintenance REQUIREMENTS Software and hardware to connect to OEM and Substation SCADA systems and EDF RS software Remote connection to security cameras* Contact details, callout criteria and operational guidelines input A RANGE OF ADDITIONAL OPTIONS: Curtailment Management Fault Reset and Notification Performance Monitoring Balance-of-Plant SCADA Support NERC Compliance Support For more information, please contact us: EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&Mbusdev@edf-re.com
FAULT RESET & NOTIFICATION RESOURCES COMMENSURATE WITH THE CHALLENGES YOU FACE > Maximize Profitability > Optimize Availability > Monitor Performance SCOPE The scope of service can be tailored to each situation: Wind Turbines/Solar PV Plant Wind Turbines/Solar PV Plant & Balance-of-Plant REQUIREMENTS Software and hardware to connect to OEM SCADA systems and EDF RS software Contact details, callout criteria and operational guidelines input DETAILS In addition to the Remote Monitoring capabilities: Real time fault reset management in accordance with operational guidelines Fault notification if on-site response is required Provide operational reports (daily and monthly) BENEFITS Clearance Management improves safety of on-site personnel Real time response to events Appropriate fault reset response protects the health of the assets Technician dispatch management increases labor efficiency and lowers on-site expenses Increased energy production and equipment availability Improved safety of on-site personnel Data reporting to improve performance A RANGE OF ADDITIONAL OPTIONS: Curtailment Management Plant Supervision & Remote Monitoring Balance-of-Plant SCADA Support NERC Compliance Support Performance Monitoring For more information, please contact us: EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&Mbusdev@edf-re.com
CURTAILMENT MANAGEMENT RESOURCES COMMENSURATE WITH THE CHALLENGES YOU FACE > Maximize Profitability > Optimize Availability > Monitor Performance SCOPE The scope of service can be tailored to each situation: Wind Turbines/Solar PV Plant Wind Turbines/Solar PV Plant & Balance-of-Plant REQUIREMENTS Software and hardware to connect to SCADA and EDF RS software Contact details, callout criteria and operational guidelines input DETAILS 24/7 response to curtailment directives: ability to de-rate and/or shut down assets Emergency real time backup support in the event of a failure of the Automatic Generation Control (AGC) systems Provide operational reports (daily and monthly) BENEFITS Decreased risk of penalties Timely response to curtailment directives reduces production losses Documented and reported curtailment events Ensure uninterrupted curtailments with real time backups to AGC (if provided) Lower on-site expenses for around-the-clock curtailment management Improves safety of on-site personnel A RANGE OF ADDITIONAL OPTIONS: Fault Reset and Notification Plant Supervision & Remote Monitoring Balance-of-Plant Performance Monitoring SCADA Support NERC Compliance Support For more information, please contact us: EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&Mbusdev@edf-re.com
SCADA SUPPORT RESOURCES COMMENSURATE WITH THE CHALLENGES YOU FACE > Maximize Profitability > Optimize Availability > Monitor Performance SCOPE Wind Turbine, Solar PV Plant, Substation, Meteorological System DETAILS Monitoring of data and control processes Event log verification SCADA functional checks Databases maintenance Software updates (incl. Anti Virus update) Database updates (Incl. SQL and PI) Data continuity Data continuity checks Database backups Hardware maintenance Hard drive verification Technical guidance support* Upgrade recommendations and implementations (software and hardware) Documentation Update *optional BENEFITS Continuous database maintenance ensures data accuracy, security, and integrity Hardware maintenance improves equipment efficiency Data backup and no overwrite enables continuity of data for the entire life of the project Recommendations on upgrades keeps system state-of-the-art REQUIREMENTS Administration rights for each system Remote access procedures IP address list Network diagram, SCADA documentation Contact details A RANGE OF ADDITIONAL OPTIONS: Curtailment Management Fault Reset and Notification Plant Supervision & Remote Monitoring Balance-of-Plant NERC Compliance Support Performance Monitoring For more information, please contact us: EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&Mbusdev@edf-re.com
PERFORMANCE MONITORING RESOURCES COMMENSURATE WITH THE CHALLENGES YOU FACE > Maximize Profitability > Optimize Availability > Monitor Performance SCOPE Wind Turbine/Solar PV Plant DETAILS Fault Analysis and Performance Monitoring: Industrial indicators: MTTR and MTBF Fault statistics Asset performance comparison (compare assets across your fleet) Planned repairs or replacements maximizes availability and power production Decreased repair time Increased production REQUIREMENTS Contact details Reliable SCADA access and data continuity Production based performance monitoring Site performance measurement Data analysis and predictive maintenance advising Maintenance assessment Custom reporting BENEFITS Consistent monitoring of asset performance Predictive maintenance lowers repair costs and allows for future planning Fault monitoring and categorization of the failures increases information to on-site maintenance personnel and increases repair efficiency Early detection of potential failures A RANGE OF ADDITIONAL OPTIONS: Curtailment Management Plant Supervision & Remote Monitoring Balance-of-Plant SCADA Support NERC Compliance Support Fault Reset and Notification For more information, please contact us: EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&Mbusdev@edf-re.com
BALANCE-OF-PLANT RESOURCES COMMENSURATE WITH THE CHALLENGES YOU FACE > Maximize Profitability > Optimize Availability > Monitor Performance SCOPE The scope of service can be adapted to the Balance-of-Plant DETAILS In addition to the Remote Monitoring capabilities: Liaison between, and management of, grid operator and asset operator Management of Shut-down and Re-energization in case of repair/maintenance of underground cables Management of substation tripping: remote reset or on-site intervention notification VAR Monitoring and control VAR set points management Provide reports on VAR management (event based or monthly) BENEFITS Real-time response to tripping reduces production losses Interface between grid and asset operator ensures safety and production optimization VAR Monitoring: accurate response to the grid needs and optimization of the production Increased facility profits through fixed costs and unplanned coverage Reduced inventory/parts cost through preventive diagnostics REQUIREMENTS Software and hardware to connect to Substation SCADA systems and EDF RS software Contact details, callout criteria and operational guidelines input A RANGE OF ADDITIONAL OPTIONS: Curtailment Management Fault Reset and Notification Plant Supervision & Remote Monitoring SCADA Support NERC Compliance Support Performance Monitoring For more information, please contact us: EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&Mbusdev@edf-re.com
About EDF Renewable Services EDF Renewable Services understands renewable energy facilities represent a substantial investment. With over 25 years of experience we are the trusted leader to ensure maximum project availability and profitability for owners and investors. As part of a global organization with utility-scale wind, solar, and biomass plants across North America, we bring a depth of expertise to every project. From remote monitoring of facilities to full operations & maintenance services, EDF Renewable Services offers flexible service plans that adapt to fit a wide spectrum of customer needs. We design preventative maintenance programs encompassing inspections, plant check-ups, and incident analysis, and can arrange for corrective maintenance to be performed on site. We work closely with our customers to keep maintenance costs as low as possible, including tight budgetary control over spare parts and tool purchasing, and sharing budgetary data on a fully transparent basis. 7
United States 15445 Innovation Dr. San Diego, CA 92128 858.521.3575 Canada 4233 Marcil Ave Montreal, QC H4A 2Z7 514.525.8728 www.edf-renewable-services.com Photo credits: Eaton, Sophie Brandstrom, Philippe Dollo, Dennis Schwartz 04-14