This presentation was held in the framework of the ITU New Initiatives Programme project The Future of Voice, ITU Headquarters, Geneva, Switzerland VoIP in South and Eastern Europe: Strategy and Policy Considerations Anna Riedel The views expressed in this presentation are those of the author and do not necessarily reflect the opinions of the ITU. Anna Riedel can be contacted at or AnnaRiedel@hotmail.com.
Market Overview SEE Between 2003-2005 telco markets grew by ~ 11% (EU 15 3.4%) Strongest growth seen in Bulgaria (16.4% p.a.) and Romania (15.9% p.a.) Nevertheless total market value remains behind that in Western Europe 2
Mobile Markets in Eastern Europe Percent of Population 140% 120% 100% 80% 60% 40% 20% Moldavia Croatia, Poland Slovakia Macedonia Latvia, Bulgaria Ukraine Turkey Romania Bosnia Albania, Serbia Belarus Montenegro Russia Estonia Czech Republic Slovenia, Hungary Lithuania Market maturity stage Embryonic Early stage Developing Advanced Mature Source: A. D. Little 3
Romania in 2005 Population: 22,329,977 Telecom service market: 2.71 bn (23.3% yoy growth) GDP: Total: 77.6 bn 3,589 per capita (4.1 % yoy growth) 4
Market data (mobile & fixed) in % 70 60 50 40 30 20 10 0 Fixed and Mobile Penetration rates Aggregated revenues of four main mobile players up 33% in 2005 2000 2001 2002 2003 2004 2005 Fixed line penetration rate Mobile peenetration rate 5
Market data II (Internet) Internet 100 75 % 50 25 0 + 327% 2000 2001 2002 2003 2004 2005 4000 3000 2000 1000 0 Internet penetration rate % number of w eekly internet users (thou) Source: http://rbd.doingbusiness.ro/ 6
Market data III (Internet) Narrow- vs. Broadband 1500 thousands 1000 500 0 2003 30.06.2004 2004 30.06.2005 number of narrowband connections Number of broadband subscribers 7
Regulatory Overview 1st of January 2003 fixed-line telephony market was liberalized and opened to private competition (all platforms) Has implemented the authorization directive given by the EU 2003 package no legal entry barriers (no charge for entry license, numbering, etc.) 3 GSM providers and one CDMA 2000 operator (450 MHz); two 3G licenses and two more to come National Regulatory Authority for Communications (ANRC) has authorized more than 2,600 companies to offer electronic communications services in 2005 8
VoIP regulation Official position on VoIP the principle of technological neutrality considered telephony services if they fall within the scope of the definition of the publicly available telephony services ANRC is currently reviewing its position on other types of VoIP services Date of liberalization Jan. 1, 2003 Article 2, par (1) (c) of Law No. 304/2003 on the universal service and users rights relating to electronic communications networks and services Licensing requirements General authorization with notification Max. 0.5% of annual revenue 9
Recent Developments 1. Atlas Telecom will deliver residential VoIP over a fixed-wireless network using DECT* cordless technology Is uses the SIP-based BroadWorks VoIP application platform in tandem with DECT wireless nodes and cordless phones The bases will be posted on lamp posts with 200m signal each (4thou per city) 2. Combridge SRL launched a new telecom brand: Eufonika It uses the RomTelecom network and customers have to access a free number in order to get connected to the VoIP offer 3. Orange launches first 3G offer in Bucharest * Digital Enhanced Cordless Telecommunications 10
Bulgaria in 2005 Population: 7,761,000 GDP: Total: 21.4 billion 2,779 per capita (5.2% yoy growth) Telecom service market: 1.2 bn (10.9% yoy growth) 11
Market Data ITC Market Overview per 100 people 80 60 40 20 0 2000 2001 2002 2003 2004 2005 2006 Telephone main lines Internet users Mobile subscribers Broadband subscriber lines 12
Regulatory Overview Has completely privatized the incumbent operator (except golden share) by June 2004 BTC still holds 97% market share Individual licenses for fixed telephony needed (network or carrier) Communications Regulations Commission (CRC) has licensed 3 2G and one analogue (RTC) and 658 local cable operator 13
VoIP regulation Official position on VoIP Date of liberalization Licensing requirements No official position, if VoIP services do not meet the QoS parameters for fixed voice telephony service they are not allowed to apply for a voice license with rights to interconnect under reference connection offer (RIO) not regulated (Art. 3, all. 2 of Regulation No. 12 of May 5, 2004 for fixed voice telephony) No licensing/ authorization regime for VoIP as long as minimum QoS requirements for voice telephony are not met otherwise a fixed voice telephony license is required 14
Recent Developments 1. Bulgarian triple play provider CableTel agreed to buy majority stake in Evrotur Sat TV (local key competitor) 2. Internet telephony provider Ekstel received license to provide street phone services 3. VoIP connecting Bulgarian Sea central administration of Port Infrastructure State Enterprise through a VoIP information technology system 15
Croatia in 2005 Population: 4,551,000 GDP: Total: 28.07 bn 6,079 per capita (4.3% yoy growth) Telecom service 1.5 bn (2004) 16
Market Data 80 70 60 50 40 30 20 10 0 0.04 Penetration rates in % 2000 2001 2002 2003 2004 2005 Broadband subscriber lines per 100 people 0.10 0.21 0.41 0.69 Fixed line Mobile Internet 1.08 Source 2005: GI 17
Regulatory Overview Liberalized from Jan 2003 Incumbent is held by Deutsche Telekom (51%) Various cable operators licensed and 3 2G operators (active) 18
VoIP regulation Official position on VoIP Date of liberalization Licensing requirements The right to provide VoIP telecommunications services is acquired by a legal or natural person by submitting a written notification to the Agency June 30, 1999 General authorization with notification 670 one-off fee plus 0.1% of annual revenue 19
Recent Developments 1. Slovenia's national telco Telekom Slovenije wants to acquire one of the largest Internet service providers Vodatel while T-Hrvatski Telekom (incumbent) is in talks on acquiring Iskon Internet 2. Italy-based systems integrator Essentia will distribute broadband solutions (G6), including VoIP in Croatia 3. WiMAX Telecom Group s bid for Zagreb region got accepted (will start wireless broadband incl. VoIP this year) 20
Turkey Population: 70,413,958 Telecom service market: 8.4 bn (2004) GDP (2004): Total: 242.598 bn per capita 3,393 21
Market Data ICT Market Overview 80 Penetration 60 40 20 0 2000 2001 2002 2003 2004 2005 2006 Telephone main lines (per 100 people) Internet users (per 100 people) Mobile subscribers (per 100 people) Broadband subscriber lines (per 100 people) Source: ITU/ 2005 EIU est./ 2006 forecast 22
Regulatory Overview the Ministry of Transportation is responsible for operational activities of Turk Telekom (45% state owned) Independent NRA: Telecommunications Authority Fixed wholly liberalized in July 2005 Neither call termination nor call origination model is used for interconnection agreem. between ISP and incumbent 23
VoIP regulation Official position on VoIP Date of liberalization Licensing requirements No specific position on VoIP VoIP requires a long distance telephony service license Jan. 1, 2004 Individual license fee: same as long distance tel. plus 0.5% of net annual sales 24
Recent Developments 1. French B3G Telecom offers white label Broadband Telephony Services in Turkey 2. Damaka announced operator launch with Mortel Telecom 3. Teletek Telekom, Turkeys leading IP carrier, integrates next gen SIP service architecture 25
Obligations Univ. Services USO cost compens. USO elig. for mob. operators QoS measure Yes Yes Yes Yes** Yes Yes No Yes Yes Yes* Yes Yes** Yes (No: NA, DIS) Yes* No Yes** NA: Network Access DIS: Directory Inquiry Service * Not in practice ** not yet published 26
Considerations Mobile vs. Fixed 100 80 Mobile penetration EU average in % 60 40 20 0 RO BG HR TR Mobile Jan 2005 Mobile Nov 2005 Fixed Nov 2005 27
Considerations What is the future of voice in SEE? Difficult to foresee Depends also on EU accessions Very tight regulation with VoIP seen as substitution for fixed => many obligations, higher market barriers to entry, less competition Or: laisser-faire => QoS, interconnection, USOs, numbering? Esp. in SEE: low broadband penetration => mobile VoIP (3G or WiMAX) NRAs have to focus on universal access 28
Considerations 1. Universal access approach 2. Regulatory holidays in order to give incumbent the chance to deploy the infrastructure, therefore broadband and possibility for VoIP 29
Thank you very much for your attention. Contact: AnnaRiedel@hotmail.com This presentation was held in the framework of the ITU New Initiatives Programme project The Future of Voice 30