1 OPTUS APPLICATION SERVICES STANDARD PRICING TABLE (SMALL OR MEDIUM BUSINESS CUSTOMERS) Click on the page number of the section that you are interested in 1 ABOUT THIS STANDARD PRICING TABLE...2 2 PAYMENT TERMS...2 3 SET UP FEES...2 4 PRICING PLANS...4 4.1 What pricing plans apply to the service?...4 4.2 Excess usage...8 5 OTHER CHARGES...9 5.1 Monthly Account Processing Fee if you do not pay us by direct debit...9 5.2 Late Or Non-Payment Fees And Charges...9 5.3 Payment Dishonour Charges...10 5.4 Cancellation fee...10
2 1 ABOUT THIS STANDARD PRICING TABLE This standard pricing table, together with: (i) (ii) (iii) (iv) (v) Your application; The Legal Terms; The SMB service description; this SMB standard pricing table; and the Optus Acceptable Use Policy, operational procedures and privacy policy. forms the agreement. (b) (c) (d) Where you may be charged a fee, then this fee is set out in this standard pricing table. Please check this standard pricing table carefully to see what fees apply to your use of the service. The meaning of the words printed like this is explained at the end of this standard pricing table, in the service description or in the Legal Terms. All prices set out in this standard pricing table are GST inclusive. 2 PAYMENT TERMS (b) You must pay the charges for the service by direct debit payment from your credit card or via invoice through which you are able to choose to pay via BPay or cheque if applicable. You must pay the charges even if you are unable to use the service. 3 SET UP FEES We will charge you a one-off set up fee to set up the service as set out in the table below. Pricing plan One-off Set up Fee Optus Domain Name Domain Name Registration $0 Domain Name Parking $0 Optus Web Hosting Basic $ 0 Starter $64
3 Starter Plus $97 Executive * $105 Executive Plus $105 Professional $155 Optus Exchange Exchange $5 $0^ Exchange $10 $0^ Exchange $15 $0 Exchange $20 $0 Optus SiteBuilder SiteBuilder Easy $0 SiteBuilder Basic $0 SiteBuilder Advanced $0 Optus SiteShop SiteShop Add-on $0 SiteShop Solo $64 Optus Promotions Manager Promotions Manager $0 Optus SharePoint SharePoint $79 $99 SharePoint $99 $99 SharePoint $150 $99 SharePoint $275 $99 Optus Secure Data Backup Secure Data Backup 1GB $0 Secure Data Backup 5GB $0 Secure Data Backup 10GB $0
4 4 PRICING PLANS ^ If you are already using Microsoft Outlook and move to these plans you may incur in $135 migration fee. * If you require an IP address with the Web Hosting Executive plan you will incur a set up fee of $50. Should you require an IP address after the service has been provisioned, a transition fee of $135 will also be incurred. 4.1 What pricing plans apply to the service? (b) You must pay us a monthly service charge each month for the term of the agreement unless agreed otherwise. The pricing plans for the service are set out in the table below. (c) The minimum term of each pricing plan is either a month by month, 12 or 24 months, depending on the offer you have selected in your application. Optus Domain Name.com.au and.net.au.com and.net.org.au.org.edu.au.asn.au.id.au.biz and.info.co.nz,.net.nz and.org.nz Domain Name Parking $65 2 year registration $25 1 year registration $55 2 year registration $33 1 year registration $150 2 year registration $135 2 year registration $55 2 year registration $66 2 year registration $79 1 year registration $120 1 year registration Optus Web Hosting Basic Starter Starter Plus Executive Executive Plus Professional Basic Features Server space 50MB 200MB 500MB 800MB 3GB 3GB Monthly data transfer 500MB 10GB 20GB 30GB 40GB 80GB POP 1 Unlimited Unlimited Unlimited Unlimited Unlimited
5 Basic Starter Starter Plus Executive Executive Plus mailboxes Load Balancing Advanced Features SiteBuilder Basic.NET Framework (v2.0) ColdFusion MX7 * PHP Microsoft SQL * MySQL * Statistics program Pricing Monthly Fee $16.50 $39.95 $65.95 $89.95^ $329.95 $699 Professional ^ Please note this is option is not inclusive of an IP address. Web Hosting Executive with an IP address will incur a set up fee of $50. Optus SiteBuilder SiteBuilder Plan COST FEATURES Easy Free 5 pages - when you sign up to a Basic Web Hosting plan Basic Free Unlimited pages - when you sign up to a Starter, Starter Plus, Executive, Executive Plus or Professional Web Hosting Advanced $60 per year - when you sign up to a Starter Plus, Executive, Executive Plus or Professional Web Hosting Unlimited pages Blog editor Forum editor Guestbook facility Online Shop SiteShop Optus SiteShop Add-on when you sign up to an Optus Web Hosting Plan Monthly cost $30 Solo $35
6 Optus Promotions Manager Records Stored in Database (calculated each month) Monthly Fee s Sent (calculated each month) 1-100 $15 1-100 $0.04 101-1,000 $22 101-1,000 $0.03 1,001-2,000 $38 1,001-2,000 $0.03 2,001-5,000 $58 2,001-5,000 $0.02 5,001-10,000 $75 5,001-10,000 $0.02 10,001-20,000* $100 More than 10,000 $0.01 Cost Per * Price on Application, if you need to store more than 20,000 records in the database at any time during a month. Optus Exchange Microsoft Outlook 2003 Software Licence (PC Access) Outlook Web Access Mobile Device Access * Calendar Contacts Tasks Notes Included Storage Space for mailbox content Public (Shared) Folder Included Storage Space for Public Folder content (per company) Meeting Planner Built-In Virus Checking Built-In Spam Filtering Offsite Backups Offline Use Give others access to your mailbox Exchange $5 Exchange $10 Access Methods Basic Features Exchange $15 Exchange $20 100MB 100MB 100MB 200MB n/a 100MB 100MB 100MB Advanced Features read only
7 Set up Archive Folders (.pst files) MAPI Access Integration with SharePoint Workspaces Cost per mailbox per month BlackBerry Add-On per mailbox per month^ 100MB Storage Add-On per month * Exchange $5 Exchange $10 Pricing Exchange $15 Exchange $20 $5 $10 $15 $20 Add-On Options $15.00 $15.00 $15.00 $15.00 $5.00 $5.00 $5.00 $5.00 * The effective data storage rate for the 100MB Storage Add-On is $0.05 per MB per month. ^ The Exchange BlackBerry Add-On is only available to Exchange email customers. Additional fees apply for using the BlackBerry Add-On. Optus SharePoint SharePoint SharePoint 75 150 Features Document and database storage space SharePoint 500 SharePoint 1000 75MB 150MB 500MB 1,000MB Mailboxes 25 50 100 200 Users 25 50 100 200 Sub-webs (sites) 5 5 Unlimited Unlimited Document and meeting workspaces 100 100 Unlimited Unlimited Monthly data transfer 3,000MB 3,000MB 5,000MB 7,000MB Support for a full domain name Support for Domain Specific SSL Key Pricing Pay Monthly $79 $99 $150 $275 Add-On Options Additional SharePoint users per 10 user block per month $10 $10 $10 $10 Additional Sub-Webs per month (up to a maximum of 100 Sub- Webs) $5 each $5 each N/A N/A
8 Optus Secure Data Backup Yearly fee per license Secure Data Backup 1GB $132 Secure Data Backup 5GB $187 Secure Data Backup 10GB $242 4.2 Excess usage What excess usage applies to the service? (i) (ii) You must pay us monthly any excess usage incurred by you when using the service. The excess usage for the service is set out in the tables below. Optus Web Hosting Basic Starter Starter Plus Executive Executive Professional Plus Excess $0.099 $0.099 $0.099 $0.099 $0.099 $0.099 server space per MB Excess data transfer per MB $0.077 $0.077 $0.077 $0.077 $0.099 1 $0.099 1 1 If your website's data transfer exceeds the allocated amount per month, a fee will be charged for the excess traffic according to the Lowest IP data traffic model. Optus will charge you $0.099 per MB (rounded up) per month for either: data transferred from your site over 40GB for the Executive Plus hosting plan or 80GB for the Professional hosting plan; or (b) all incoming data delivered to your site; whichever is the lesser. In addition and separate to the charges above, if the ratio of the outgoing data to incoming data exceeds 6:1 and outgoing data exceeds 1TB, Optus will charge you for all outgoing data sent in excess of the 6:1 ratio at $0.099 per MB per month. Optus SiteShop SiteShop Add-On SiteShop Solo Excess space per MB $0.099 $0.099 Excess transfer per MB $0.077 $0.077
9 Optus Exchange Excess storage is calculated at company level, based on the combined total of the average daily storage usage of each Exchange mailbox and the Public Folder (if applicable) under the account across the given month. Excess storage is charged at $0.099 per MB per month. The effective data storage rate for the 100MB Storage Add-On is $0.05 per MB per month. Optus SharePoint If your SharePoint site's data transfer exceeds the allocated amount per month, an additional fee of $0.077 per extra MB per month is charged. The server space that is included with this plan is calculated by adding the monthly average of your website storage and the monthly average of storage of all your mailboxes under this account. Once your document and database storage space exceeds the allocated limit, an additional fee of $0.099 per extra MB per month is charged. Optus Secure Data Backup No excess usage charges apply on any Optus Secure Data Backup pricing plan. You will be notified via email when you exceed your storage limit you will not be able to backup/upload more files, though you may continue to recover files until you free up some storage space. Optus Domain Name, SiteBuilder and Promotions Manager Excess usage is not applicable to these products 5 OTHER CHARGES 5.1 Monthly Account Processing Fee if you do not pay us by direct debit If you do not pay your account by direct debit, we will charge you $3.50 per month per account as an account processing fee. 5.2 Late Or Non-Payment Fees And Charges If you do not pay all amounts you owe us by the date the payment is due, we may charge you a late fee of: Unpaid Amount Less than $100 Late Fee $10 per month (no GST payable)
10 Unpaid Amount Late Fee $100 or more $10 per month plus 2% above the prime lending rate charged to us by the ANZ Bank calculated daily on the unpaid amount above $100 (including any late fees already incurred). (b) This late fee is payable until all outstanding amounts are paid. 5.3 Payment Dishonour Charges (b) We may charge you a dishonour fee of $22 if your payment is dishonoured by your nominated financial institution or credit provider. This fee is in addition to any fees that your financial institution or credit provider may charge you. 5.4 Cancellation fee If you cancel the service before the end of the minimum term, we will charge you a cancellation fee pro-rated equal to the sum of the monthly payments for the remaining length of the minimum term, plus any unpaid equipment charges, if applicable. We will not refund you any unused portion of fees paid in advance (including payment of yearly contracts).