FIT3136 IT governance and strategy for business. Unit Guide. Semester 1, 2015



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FIT3136 IT governance and strategy for business Unit Guide Semester 1, 2015 Copyright Monash University 2014. All rights reserved. Except as provided in the Copyright Act 1968, this work may not be reproduced in any form without the written permission of the host Faculty and School/Department. The information contained in this unit guide is correct at time of publication. The University has the right to change any of the elements contained in this document at any time. Last updated: 11 Feb 2015

Table of Contents FIT3136 IT governance and strategy for business - Semester 1, 2015...1 Mode of Delivery...1 Workload Requirements...1 Unit Relationships...1 Prohibitions...1 Prerequisites...1 Chief Examiner...1 Campus Lecturer...2 Malaysia...2 Your feedback to Us...2 Previous Student Evaluations of this Unit...2 Academic Overview...3 Learning Outcomes...3 Unit Schedule...4 Teaching Approach...4 Assessment Summary...4 Assessment Requirements...5 Assessment Policy...5 Assessment Tasks...5 Participation...5 Examinations...6 Examination 1...6 Learning resources...6 Reading list...6 Feedback to you...7 Extensions and penalties...7 Returning assignments...7 Referencing requirements...7 Assignment submission...7 Online submission...7 Other Information...8 Policies...8 Faculty resources and policies...8 Graduate Attributes Policy...8 Student Charter...8 Student services...8 Monash University Library...8 Disability Liaison Unit...8

FIT3136 IT governance and strategy for business - Semester 1, 2015 This unit provides students with an understanding of how to manage and govern the IT function in business organisations. It builds on themes relating to managing IT as an organisational resource and discusses IT function from strategy and governance perspectives. The unit also emphasises the relationship between theoretical knowledge and its practical application using cases and real examples. Core concepts discussed in this unit include the strategic context of IT management, alignment between business strategy and IT strategy, IT governance processes, various types of IT processes, organising and managing the IT function (including the role of the CIO), legal and ethical concerns of IT, evaluating IT portfolio management, IT provisioning issues, including outsourcing. Mode of Delivery Malaysia (Day) Workload Requirements Minimum total expected workload equals 12 hours per week comprising: (a.) Contact hours for on-campus students: Two hours of lectures One 2-hour tutorial (b.) Additional requirements (all students): A minimum of 8 hours independent study per week for completing tutorial and project work, private study and revision. See also Unit timetable information Unit Relationships Prohibitions FIT3066, FIT3019 Prerequisites Completion of 24 points of second year IT units Chief Examiner Dr Mahbubur Rahim 1

FIT3136 IT governance and strategy for business - Semester 1, 2015 Campus Lecturer Malaysia Mr. Manimohan Manickam Your feedback to Us Monash is committed to excellence in education and regularly seeks feedback from students, employers and staff. One of the key formal ways students have to provide feedback is through the Student Evaluation of Teaching and Units (SETU) survey. The University s student evaluation policy requires that every unit is evaluated each year. Students are strongly encouraged to complete the surveys. The feedback is anonymous and provides the Faculty with evidence of aspects that students are satisfied and areas for improvement. For more information on Monash s educational strategy, see: www.monash.edu.au/about/monash-directions/ and on student evaluations, see: www.policy.monash.edu/policy-bank/academic/education/quality/student-evaluation-policy.html Previous Student Evaluations of this Unit Student feedback has indicated that this unit is well structured. Drawing on the feedback, improvements and extensions have been made in such areas as IT governance, strategic contexts of organisations and IT, and IT strategy alignment. If you wish to view how previous students rated this unit, please go to https://emuapps.monash.edu.au/unitevaluations/index.jsp 2

Academic Overview Learning Outcomes At the completion of this unit student will have -A knowledge and understanding of: strategic contexts of IT management; alignment between business strategy and IT strategy; forms of IT governance; various types of IT processes; organising and managing IT function (including role of CIO); legal and ethical concerns of IT; evaluating IT portfolio management; IT provisioning issues including IT outsourcing. Developed attitudes that enable them to: develop an ability to identify and manage changes in IT strategy due to changes in business strategy; recognise the need to assess the socio-political motivations for evaluating IT business value and IT outsourcing decisions; critically assess the legal and ethical issues associated with managing and governing IT resources. Developed the skills to: prepare IT strategy in alignment with business strategy; prepare IT outsourcing policies; develop a mindset of ethical practice in managing IT resources. 3

Unit Schedule Week Activities Assessment 0 No formal assessment or activities are undertaken in week 0 1 Strategic contexts of organisations Tutorials begin in Week 1 2 Strategy and business strategy 3 IT strategy 4 IT strategy alignment 5 IT governance and ITIL 6 IT governance and COBIT 7 IT processes Assignment 1 due Friday 24 April 2015 8 IT systems success and failure 9 IT budgeting 10 IT outsourcing 11 Legal issues with IT 12 Unit review and exam discussion Assignment 2 due Friday 29 May 2015 SWOT VAC Examination period No formal assessment is undertaken in SWOT VAC LINK to Assessment Policy: http://policy.monash.edu.au/policy-bank/ academic/education/assessment/ assessment-in-coursework-policy.html *Unit Schedule details will be maintained and communicated to you via your learning system. Teaching Approach Lecture and tutorials or problem classes This teaching and learning approach provides facilitated learning, practical exploration and peer learning. Assessment Summary Examination (3 hours): 60%; In-semester assessment: 40% Assessment Task Value Due Date Assignment 1: Evaluation of COBIT implmentation - A tale of two banks 20% Friday 24 April 2015 Assignment 2 : Evaluating IT systems failure - A case study 20% Friday 29 May 2015 Examination 1 60% To be advised 4

Assessment Requirements Assessment Policy Faculty Policy - Unit Assessment Hurdles (http://intranet.monash.edu.au/infotech/resources/staff/edgov/policies/assessment-examinations/assessment-hurd Academic Integrity - Please see resources and tutorials at http://www.monash.edu/library/skills/resources/tutorials/academic-integrity/ Assessment Tasks Participation Assessment task 1 Title: Assignment 1: Evaluation of COBIT implmentation - A tale of two banks Description: Assignment 1 aims at determining students' understanding about COBIT, a major IT governance framework, commonly used by organisations across many industries worldwide. Students will be asked to read two case reports that describe the experiences of two large banks in implementing COBIT, and then drawing on the theoretical constructs involved in COBIT, students are required to rigorously analyse the COBIT implementation experience of these banks. In particular, students are asked to prepare their insightful views on strategic motivations, barriers, impact, and lessons of these two banks with regards to COBIT implementation initiatives and then relate them with the views of scholars discussed in the IT governance literature. Weighting: 20% Criteria for assessment: This assignment will be evaluated in terms of: completeness of arguments correctness of arguments richness of arguments clarity of expression and use of appropriate references to support arguments. Due date: Friday 24 April 2015 Assessment task 2 Title: Assignment 2 : Evaluating IT systems failure - A case study Description: This assignment is designed to test students' understanding about the factors that contribute to the failure of large scale;complex IT systems in organisations. A case study report describing the failure of a complex IT system would be provided to the students. Students are required to apply a number of theoretical frameworks (which are discussed in this unit) to the context of the case report, and then make an insightful analysis. Students are further expected to consult a number of scholarly sources, as directed by the 5

Assessment Requirements lecturer, to comparse their analysis with the broader views on IT systems failure discussed in the IT literature. Weighting: 20% Criteria for assessment: This assignment will be evaluated in terms of: completeness of arguments correctness of arguments richness of arguments clarity of expression and use of appropriate references to support arguments. Due date: Friday 29 May 2015 Examinations Examination 1 Weighting: 60% Length: 3 hours Type (open/closed book): Closed book Electronic devices allowed in the exam: None Remarks: Examination paper will have three parts: multiple choice questions, mini-cases, and discussion questions. Learning resources Reading list There is no prescribed text for this unit. Each week, students will be given a reference list of useful backround materials. However, parts of several chapters of the following textbooks are relevant: 1. Jerry Luftman et al. (2004) Managing the IT resource, Pearson Prentice Hall, 1st Edition, Chapters 1, 4, 5, 8 and 11 2. Carrol Frenzel and John Frenzel (2004) Management of IT, Thomson Course Technology, 4th Edition, Chapters 10 and 18 3. Rainer, Turban and Potter (2007) Introduction to information systems: supporting and transforming business, John Wiley & Sons, Chapter 10 4. Keri Pearlson and Carol Saunders (2004) Managing and using information systems: A strategic approach, John Wiley & Sons, 2nd Edition, Chapter 9 Monash Library Unit Reading List (if applicable to the unit) http://readinglists.lib.monash.edu/index.html 6

Assessment Requirements Feedback to you Types of feedback you can expect to receive in this unit are: Graded assignments with comments Solutions to tutes, labs and assignments Extensions and penalties Submission must be made by the due date otherwise penalties will be enforced. You must negotiate any extensions formally with your campus unit leader via the in-semester special consideration process: http://www.monash.edu.au/exams/special-consideration.html Returning assignments Students can expect assignments to be returned within two weeks of the submission date or after receipt, whichever is later. Referencing requirements Harvard style referencing is preferred for assignments. Assignment submission It is a University requirement (http://www.policy.monash.edu/policy-bank/academic/education/conduct/student-academic-integrity-managing-pla for students to submit an assignment coversheet for each assessment item. Faculty Assignment coversheets can be found at http://www.infotech.monash.edu.au/resources/student/forms/. Please check with your Lecturer on the submission method for your assignment coversheet (e.g. attach a file to the online assignment submission, hand-in a hard copy, or use an electronic submission). Please note that it is your responsibility to retain copies of your assessments. Online submission If Electronic Submission has been approved for your unit, please submit your work via the learning system for this unit, which you can access via links in the my.monash portal. 7

Other Information Policies Monash has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University s academic standards, and to provide advice on how they might uphold them. You can find Monash s Education Policies at: www.policy.monash.edu.au/policy-bank/academic/education/index.html Faculty resources and policies Important student resources including Faculty policies are located at http://intranet.monash.edu.au/infotech/resources/students/ Graduate Attributes Policy http://www.policy.monash.edu/policy-bank/academic/education/management/monash-graduate-attributes-policy.ht Student Charter www.opq.monash.edu.au/ep/student-charter/monash-university-student-charter.html Student services The University provides many different kinds of support services for you. Contact your tutor if you need advice and see the range of services available at http://www.monash.edu.au/students. For Malaysia see http://www.monash.edu.my/student-services, and for South Africa see http://www.monash.ac.za/current/. Monash University Library The Monash University Library provides a range of services, resources and programs that enable you to save time and be more effective in your learning and research. Go to www.lib.monash.edu.au or the library tab in my.monash portal for more information. At Malaysia, visit the Library and Learning Commons at http://www.lib.monash.edu.my/. At South Africa visit http://www.lib.monash.ac.za/. Disability Liaison Unit Students who have a disability or medical condition are welcome to contact the Disability Liaison Unit to discuss academic support services. Disability Liaison Officers (DLOs) visit all Victorian campuses on a regular basis. Website: http://www.monash.edu/equity-diversity/disability/index.html Telephone: 03 9905 5704 to book an appointment with a DLO; or contact the Student Advisor, Student Commuity Services at 03 55146018 at Malaysia Email: dlu@monash.edu Drop In: Equity and Diversity Centre, Level 1, Building 55, Clayton Campus, or Student Community Services Department, Level 2, Building 2, Monash University, Malaysia Campus 8