YMCA of Greater Houston Highlights and Achievements 2006-2007 Fiscal Year PROGRAM Total participants grew to over 900,000 people. Over 11,749 children were enrolled from 300 schools in child care, up from 279 sites last year. 72,935 kids learned teamwork in youth sports with over 14,000 volunteer coaches. Caring instructors taught 41,856 people to swim in over 60 pools. More than 7,466 families developed a strong foundation of communication and trust in parent-child programs. 9,000 children s lives enriched each day through 61 day camp locations. Operated 20 Apartment Outreach programs that helped children build assets and improve skills for lifelong success. (Three new ones opened this year.) 1,962 parents and individuals received support through Success by Six in managing stress, completing G.E.D.s, family-work balance and parenting techniques that helped create a better quality of life for them and their families. Resettled 462 clients up from 294 last year in our Refugee Resettlement Programs from 15 different countries. Placed 329 individuals in viable employment with an average wage of $8.32 per hour. 28,000 individuals were provided outreach and educational services through International Legal Services. 2,950 immigrant children were served through youth outreach programs. International Initiatives included the building of a Vietnam School that will serve 300 children. 35 International Camp Counselors (32 from Brazil and 3 from other countries) were hosted this summer. Provided significant partnership support for the Border Initiative with the Mexican Federation of YMCAs.
MEMBERSHIP Membership revenue grew to $45,707,000 representing growth of 5.3%. Membership units grew to 82,044 or 7% over last year serving 314,229 people through facility membership. Served 122,097 people through program membership. Served 72,272 people through our Membership For All financial assistance program. Recruited 54 new Corporate Membership Partners producing $635,000 in new membership revenue. FINANCES Generated $103,069 in revenue on a budget of $101,487, a 10% increase over previous year. Increased Program Revenue by 13% generating $35,933,000. Contributions generated $5.2 million, a 15% increase over last year. Child Care Revenue was $13,843,000, up 14% over previous year. Operating surplus was $6,398,646, up from $5.7 million last year. Received grants of $6 million dollars, up from last year. MARKETING Developed and implemented a comprehensive branded Y Youth Sports marketing campaign to support the Centers. Gave leadership to the development and implementation of a marketing campaign to support the water safety program, Y Water Wise. Campaign included a community resource web site, banners, signage and water watcher tags. Developed significant community partnerships to include Texas Children s Hospital, HEB, The Health Museum, Humana, Silver Sneakers, The Greensheet, HISD and Sterling Bank that secured over $350,000 in additional cash and in-kind resources.
MARKETING continued Developed and implemented the branding of all programs that impact Development Assets and the total health of kids under the Y Healthy Kids umbrella. Developed a media campaign to include print and radio advertising and secured over $95,000 in case and in-kind contributions to support the campaign. Introduced a Y Healthy ids parent resource web site. Continued to deepen the use of virtual communications like e-mails and phone messaging to make more efficient use of available resources. Reduced the overall spending on printing and mailing costs by a third. Developed a Member Rewards e-mail campaign that provided significant savings on family-oriented activities in collaboration with local partners. LEADERSHIP DEVELOPMENT & HUMAN RESOURCES Coordinated Springfield College visits resulting in the collaboration that will begin September 2008. Conducted Staff Satisfaction survey 1095 participants and 88% rated the YMCA of Greater Houston a Great Place to Work. 3942 new/rehires; including 980 seasonal, 2859 part-time and 980 full time staff. WITH 19% TURNOVER IN Full-Time Staff. Completed implementation of electronic workflow system for employment transactions generated by the centers. Provided on-site training for center staff as needed. Update Human Resources Administrative Guide which serves as a resources to center management staff. Trained 125 staff for our newest facilities in Alvin and West Orem. Developed Board Resource Toolkits for centers to aid in facilitation of board orientations, meetings, and retreats. 1100 staff members were trained in Knowledge College workshops; 1586 participated in compliance training. Facilitated 5 Center Board Retreats and 8 Center Staff Retreats. Hosted the Y of the USA s Multicultural Executive Development Institute, 3 Executive Development Institutes, and 5 new pilot program trainings. The first Pacesetters Class, a leadership class designed to help full-time employees be the best at their current jobs and future jobs, graduated 14 outstanding staff, 5 of whom have been promoted to higher level jobs. The second class will graduate in January 2008. 65 new trainers were certified to deliver part time orientation and other compliance trainings.
ASSOCIATION ADVANCEMENT For the 7th year in a row, the YMCA of Greater Houston received the highest charitable organization rating from Charity Navigator four stars. This four-out-of-four star rating indicates that the YMCA excels, as compared to other charities in America, in the area of strong fiscal management and fund raising. Only 1% of charities nation-wide receive this distinguished mark in back-to-back years. Thanks to the campaign leadership and story telling of over 1,500 volunteers, the 2007 Partners Campaign soared to new heights, and right past the association-wide goal of $5 million. The final result, $5.3 million to ensure more area children and families are a part of the YMCA. The Association Campaign exceeded its $850,000 goal to raise a record $1,000,000. Thanks to our Association Board members and campaign volunteers for modeling the way and then giving the dollars back to the centers via the Partners Allocation program. The Endowment Foundation Board of Trustees and centers welcomed eleven new Heritage Club members. The total cash assets of the Foundation as of December 31, 2006 were $5,924,658. We celebrated the generous $2.4 million annual United Way allocation, and the additional United Way allocation for program and services in the amount of $461,000. New major gifts contributions of nearly $234,000 helped make Water Wise a reality for several YMCA centers along with a new electronic mentoring program. $5,960,000 for capital development work at the Perry Family YMCA, Thelma Ley Anderson Family YMCA, Camp Cullen, South Central Family YMCA, Trotter Family YMCA and Downtown YMCA. The YMCA of Greater Houston completed its part in the North American Urban Group study on major gifts. The data will be useful as our YMCA continues to sharpen and mature in its development work. We renewed more than $2.4 million from key collaborators allowed the YMCA to optimize financial resources including relationships and contributions from Houston s City Parks and Recreation, HISD Outdoor Education, NCI, Spring Branch ISD. New dollars in excess of $341,000 allowed for innovative programs like Houston s Kids, NCI, Theatre Under the Stars, Lee High School, and Maccabi. Tamina Performing Arts Outreach, Teen Center program in Willis, Y.E.S. (teen employment), family-based program for fighting childhood obesity in collaboration with Texas Children s Hospital, Financial literacy project and a TAKS F.O.R.C.E. The creative talent of our Communications and Financial Development team resulted in three North American YMCA Development Organization (NAYDO) first place awards for communication excellence. Dozens of in-house trainings were offered at no cost to the centers to improve the development of staff and volunteers including Partner Information Exchange, Capital Coaching, Current Support Institute, How to Write a News Release, Public Speaking, etc.
ASSOCIATION ADVANCEMENT continued The Advancement Committee was founded to identify community leaders for involvement in the YMCA. The YMCA worked with our legislative representatives in Texas and Washington, D.C. to educate and promote critical community issues. The value of our Good News coverage totaled $2,361,440 the YMCA s biggest year ever! Implemented a data management and gift processing audit and recommendation process which will result in the standardized donor management system and processes in fiscal year 2007-2008. Coordinated increased membership awareness activities to include member e-blasts, program guide information and new member packet information sheets all aimed at increasing member awareness of our charitable mission. RISK MANAGEMENT/INSURANCE In conjunction with Central Purchasing, negotiated and finalized a bus contract with Houston Independent School District. Revised pool management and pool use contracts. Worked with Harris County Appraisal District to correct accounting errors resulting in a large refund. Implemented new on-line system to check employee driving records. Negotiated new commercial insurance program. INFORMATION TECHNOLOGY Began the implementation of a Knowledge Management strategy. Centralized telecommunications, hardware and technology purchases. Committed to a discipline of project management and created an office of Project Management. Implemented technology tools to create greater efficiencies in Human Resources and Financial Development functions. Selected a software solutions partner for the development of a member relations management tool. Implementation of time and attendance tools and protocols. Selected and successfully piloted automated volunteer background checking system.
FACILITIES/PROPERTIES Constructed and completed the Thelma Ley Anderson Family YMCA and the West Orem Family YMCA. Perry Family YMCA under construction and on schedule to open October 2007. Improvements completed at Westland, Langham Creek, TW Davis, Clay Road, Camp Cullen, Camp Hamman Ranch, North Harris County and Galveston and improvements started at Vic Coppinger. Bond Issue Project planning was completed recruited architect/contractor teams, developed detailed project schedules and developed project budgets. Completed purchase of 9 acres in Summerwood for new YMCA Center. Completed the architectural design competitions for the Waugh (Wortham) and Downtown (Tellepsen) projects. Reorganized Association Maintenance management and resource allocation team. Developed Maintenance-Operations Counsel (Improved collaboration and balancing of Best Maintenance Practices and immediate needs of operation). Developed new construction plan review team. Authored new construction standards document. Improved utilization of technology for maintenance & operations of our buildings ie: PlanRoom, Schooldude, Building Automation & Pool Monitoring.