THE RECREATION SOFTWARE SOLUTION! R.C. Systems, Inc. Presented by. Sales: x2 Toll Free: x2
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1 THE RECREATION SOFTWARE SOLUTION! Presented by R.C. Systems, Inc. Sales: x2 Toll Free: x2 Toll Free: x2
2 ReCPro Software (since 1995)
3 CUSTOMER FEATURES: ReCPro Customer Account Management features. Improve customer service and satisfaction by using all of the Setup Customers as Families/Households to Minimize Data Entry Track Age, Gender, Race, Grade and School Participant Notes Field for Medical Information and/or Special Needs Track Emergency Contacts (Name, Relationship, Phone Numbers) Identify Residents and/or Non-Residents Prevent Duplicate Customer Records Customer Alert Option for Staff Notifications During Registration Set Account Properties to Identify Customers that have Written NSF Checks Manage Activity History & Payment History (with ability to Reprint Receipts) Track Open Balances and Account Credits Process Payments and Refunds Print and/or Receipts, Contracts, Invoices and Statements Send out Notifications or Print Address Labels for Mailings
4 REGISTRATION FEATURES: Registration along with real time Online Registration. Increase department efficiency by using ReCPro Activity Classes, Programs, Activities, Special Events, Trips, Sports Leagues and MORE! Min/Max Enrollment Targets Identify Current Enrollment and Spots Available Restrictions for Age, Grade and Gender Fees for Resident/Non-Resident; Member/Non-Member; Late Fee; Refund Fee Discounts (ie: Multi Child, Senior, Online, Staff Member, etc.) Liability Waiver Tracking Obtain Electronic Signature with Online Registration Online Account Management with Online Bill Pay. Prerequisites for Classes with Different Levels Activity Schedule (Dates, Times, Locations) Integrated with Facility Scheduler (Calendar) Instructor Contact Database along with Instructor Compensation Options Content Management System (CMS) Website for Easy Modification by Staff Website Communicates with SQL Database in Real Time NO DOUBLE ENTRY Choose from Standard Web Templates or Create a Custom Web Template Manage Rosters, Attendance Sheets, Waiting Lists, Payments, Alerts, etc.
5 RESERVATION FEATURES: Increase department and public awareness of all scheduled recreation activities and public rentals by using the ReCPro Facility Calendar for all department reservations. Manage Scheduling for all Types of Resources (Ball Fields, Gyms, Pavilions, Rooms, etc.) Schedule all Classes, Activities, Leagues and Special Events along with Public Rentals Prevent Double Bookings and Avoid Scheduling Conflicts Single Date or Recurring Date Rentals Staff will Share Same Electronic Calendar No More Paper Calendars or Binders Manage all Billing & Payments along with Tracking Security Deposits Flexible Rate Setup Handles even the Most Complex Rate Tables Rental Options (Additional Items to be Rented) for each Resource are Available Rental Package Feature Available to Rent Multiple Resources for a Package Deal Rentals can be Initiated Directly from the Calendar Print and/or Contracts, Invoices, Receipts and Statements Online Calendar & Reservation Capabilities Available with purchase of Web Module Manage Schedules, Calendars, Contracts, Invoices, Payments, Security Deposits, etc.
6 CHILD CARE / DAY CAMP FEATURES: Increase department efficiency by using ReCPro Child Care Management. Before & After School Care; Summer Camps; Vacation Camps; etc. Min/Max Enrollment Targets (per day) Identify Current Enrollment and Spots Available Restrictions for Age, Grade, Gender & School Fees for Resident/Non-Resident; Registration Fee; Late Pick-up Fee; Late Payment Fee Discounts (ie: Multi Child or Multi Day) Liability Waiver Tracking Obtain Electronic Signature with Online Registration Billing Types Daily, Weekly, Monthly Combo Options ex: Before Care, After Care or Both Before & After Registration Types Flexible (allowing customer to choose which days to attend) or Fixed (forcing customer to sign up for entire program) Activity Schedule (Dates, Times, Locations) Integrated with Facility Scheduler (Calendar) Instructor Contact Database along with Instructor Compensation Options Online Registration availability for all Child Care Activities. Online Bill Pay for all Open Balances. Manage Rosters, Sign In/Out Sheets, End of Year Tax Statements, Billing Statements Payments (In-House & On-Line), Alerts, etc.
7 MEMBERSHIP FEATURES: Increase membership retention and cash flow by using ReCPro Automatic Monthly Recurring Payments via Credit Card or EFT. Customize an Unlimited Number of Membership Types & Plans Photo ID Card and Key Tags with Bar Code or Proximity Cards are all Supported Monthly Recurring Payment Options with Credit Card or EFT/ACH Member Check In to Validate Arriving Members and Track Attendance Electronic Visit Pass Options for Daily Visits, 10 Visit Punch Cards, etc. Seasonal Passes for Beaches, Parks, Outdoor Pools, etc. Member Discounts Available for Activity Registrations Expiration Report Allows Staff to Predict Expiring Memberships & Send Alerts via Demographic Report Shows Breakdown of Age, Gender, Residency, Municipality, etc. Send Blasts to Existing Members Membership Suspension Option Available for any Negative Incidents that Occur Manage Memberships, Visit Passes, Renewals, Check-In Validations and Payments
8 LEAGUE FEATURES: Save time by using the ReCPro League Scheduling tools for Auto- Drafting and Game Scheduling. Effectively create balanced team rosters and game schedules and immediately reserve the fields or courts using ReCPro Facility Calendar. Scheduler will Assign Equal number of Home & Away Games for Each Team Option to Define Team Schedule Exceptions Scheduler will Automatically Schedule Doubleheaders if Chosen Registration for Team, Player or Both Options to Enter Game Scores In-House or via Website Option to Display Standings on Website Option for Global Rainout to Cancel/Postpone all Games on the Schedule for a Date Auto Draft Feature for Youth Leagues to Automatically & Evenly Assign Players to Teams Auto Draft Feature will Automatically Place Child on Parent s Team Auto Draft Feature will Automatically Place Siblings on Same Team Ranking Scale of Skill Level of Players to be use for Auto Drafting Option to Build Teams by Age, Grade, Rank or School Manually Assign Players to Teams to Satisfy Player Requests Information for Volunteer Parent Coaches Obtained During Registration Post League Schedules to Calendar to Avoid Double Bookings and Conflicts
9 POINT OF SALE FEATURES: Reduce staff errors and eliminate long lines at your concession stand by using the ReCPro automated Touch Screen Point of Sale. Keep track of Inventory Levels and Reorder Points Issue Purchase Orders for Items at or Below Reorder Points Inventory Levels will Automatically Update when Selling or Receiving Items Sell Items using Touch Screen, UPC Scan or Manual Entry Customize Touch Screen Menu Buttons with Pictures of Items Identify Taxable and Non-Taxable Items and Customers Keep Cash & Checks in Lockable Cash Drawer for Security Gift Card Management Feature for a Cash Free Environment Manage Inventory Levels, Reordering, Sales Counts, Taxes and Payments
10 PAYMENTS: Allow customers to pay by Cash, Check, Credit Card, Debit Card, EFT or Gift Card by using ReCPro Payment Processing. Securely and accurately manage front desk payments, online payments and monthly recurring payments. MARKETING: Increase public awareness of upcoming activities, special events or membership promotions by using ReCPro Marketing Tools. Effectively manage different mailing lists based on previous participation and target market to certain age groups, genders or geographic areas.
11 ReCPro Hardware / Operating System Requirements ReCPro is a Client/Server Application. It is a requirement for your department to supply a Windows Server and Windows Workstations that meet the requirements below. ReCPro SQL Server Database MUST be installed on a Windows Server on your local area network. The selected server CANNOT be running Microsoft Exchange Server as SQL Server and Exchange Server cannot be installed on the same server. ReCPro comes bundled with a SQL Server Express Edition Database so it is NOT a requirement for your department to purchase SQL Server unless you plan to purchase more than 25 Concurrent User Licenses. In order to utilize ReCPro Online Registration, you are required to either host the website on a local server (preferably on the same server ReCPro is installed) or host with our recommended 3 rd Party web host solution called InfoQuest. IMPORTANT: Hosting on your Internal Server will require you to open BOTH port 80 (HTTP) AND port 443 (SSL). The website will not function properly without both of these ports. Hosting at InfoQuest will require you to open a SECURE port on your network so the website can communicate with and pass data to the internal Microsoft SQL Server Database EXAMPLE : Port 443 (SSL) Hardware Requirements: Type Processor Ram Display Recommended Dual or Quad Core 2+ GHz 4 GB (minimum) 1024 x 768 (16-bit Color) Required Software: Microsoft.Net Framework 4.0 Full Profile Microsoft SQL Server 2008 or 2012 (ReCPro comes bundled with the Express Edition) Windows Based Operating System Supported Client Operating Systems: Windows XP Professional (SP3 and above) Vista (SP2 and above) 32bit/64bit Windows 7 32bit/64bit Windows 8 32bit/64bit Supported SQL Server Versions: SQL Server Express Edition 2008, 2012 SQL Server 2008, 2012 (All Editions)
12 ReCPro Hardware / Operating System Requirements Supported Server Operating Systems: Windows Server 2003 SP1 Windows Small Business Server 2003 SP1 Windows Server 2008 Windows Server 2008 R2 As stated above, ReCPro SQL Server Database MUST be installed on a Windows Server. Because of performance and concurrent connections issues, running Micorosoft SQL Server on any client PC is NOT recommended or supported. Web Server Requirements (if you choose Online Registration and host website internally): Microsoft.Net Framework 4.0 Full Profile Microsoft SQL Server 2008 or 2012 (ReCPro comes bundled with the Express Edition) Internet Information Services (IIS) 6.0 and Higher Minimum 4 GB RAM / Minimum Dual Core processor Minimum Bandwidth 768 Up and Down SSL Certificate As stated above, you are required to either host the website on a local server (preferably on the same server ReCPro is installed) or our recommended 3 rd party web host InfoQuest. Space Requirements: SQL Server Express can generally be used in many situations. SQL Express 2008 has a 4 gigabyte database size limit and SQL Express 2012 has a 10 gigabyte size limit. If at any time, your data requirements start to get close to this limit, you can easily upgrade to the full version of SQL Server without any data loss or re-entering of any data. The client application is relatively small and only takes up a few hundred megabytes of space. Aside from the.net Frameworks requirements, disk space on the client desktop is minimal. Virtualization Support: Virtual environments (Hyper-V, VMWare, VirtualBox, Virtual PC) are supported.
13 Overview of R.C. Systems, Inc. Overview of Company R.C. Systems, Inc. Mission Statement: Our mission is to be the leading supplier of Recreation Business Management software systems globally. By utilizing the best technology available we strive to provide excellent, robust and intuitive software and exceptional customer service that continually progresses to meet the evolving needs of our customers. Our goal is a mutually beneficial relationship for our customers, our stakeholders, and our employees. R.C. Systems, Inc. Company History / Info: R.C. Systems, Inc. is a (C) Corporation in Michigan established in 1985 (28 Years) and has 2 owners: Christopher Andrews (President) and Dale Geiger (Vice President). We began as a full service computer (hardware & software) company that provided servers, workstations, custom software and peripherals to local companies in Metro Detroit. In 1995 (18 Years), a custom Registration system was developed for a local Michigan City Parks & Recreation Department. By 2002, other local City Parks & Recreation Departments were ready to purchase the Registration System mainly because of word of mouth and the positive reviews it was getting from the users. We branded this Registration Software as ReCPro Software and began further development and sales of the Recreation Software product and discontinued other custom software ventures. R.C. Systems, Inc. is a software company that produces and releases products solely for the Parks & Recreation industry. We also offer support and maintenance on all of the products we offer. ReCPro Software is our only product and the main focus of the company. R.C. Systems, Inc. currently employs 10 full time employees that cover the following departments/duties: Sales, Training, Support, Research & Development, Quality Control and Accounting/Billing. Company Office Location Moravian Drive, Clinton Township, MI
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