F5LA CMS OVERVIEW/SUMMARY ADDITIONAL PLATFORMS CONSIDERED Convio Since 2000, GetActive has been providing online constituent relationship management services that enable public-interest and charitable organizations to easily recruit, engage, and retain constituents. GetActive offers web-based software solutions that facilitate online communications and help organizations build stronger relationships with their constituents. Our comprehensive communications platform, known collectively as the GetActive Suite, includes an integrated online constituent database as well as tools for email messaging, online fundraising and dues collection, grassroots advocacy, events management, community building, and website management. GetActive works with more than 800 clients, including many of the country s largest nonprofit organizations. These groups are growing their lists, raising funds, optimizing constituent relationships, and improving campaign results. Integrated CMS/CRM/advocacy/newsletter/donation suite: 36 month ballpark engagement/100k/first three years (including migration and list up to 125K): $318,000 ballpark Total Cost of Ownership $20,000 professional services for migration plus $10,000 for list migration/set-up of database Monthly fee and annual fee included in Total Cost of Ownership Three levels of training, some of which are included: self-paced Web videos, documentation and regularly scheduled Webinars. Customized, in-person training costs approx. $125-$150/hour, plus travel 3-4 major upgrade releases included in price Can include extra Community module in price at no additional cost Advocacy, Donation and Newsletter modules included at no cost GetActive s product development staff regularly meets with clients to gather a deeper understanding of how they interact with our web-based solutions. GetActive originates from a nonprofit advocacy organization, Environmental Defense, and nearly two-thirds of our management team has served in the nonprofit sector. Offers Section 508 Compliance via support of Alt tags and compatibility with audio screen readers. Customer service was a bit lagging when inquiring about product information. Offices in northern California and Washington D.C. imagistic F5LA_CMS_AddlConsidered.doc Page 1 of 7
American Lung Association Susan G. Komen Breast Cancer Foundation The Humane Society of the United States PBS NPR Save the Children AFL-CIO Environmental Defense imagistic F5LA_CMS_AddlConsidered.doc Page 2 of 7
CrownPeak CrownPeak is the only company to provide comprehensive, world-class Web Site Management as a hosted software solution. Solutions include Web Content Management, Search, Web Hosting, and Intranet/Extranets. CrownPeak manages hundreds of missioncritical web sites, Intranets, and Extranets for mid-to-large organizations throughout North America. CrownPeak has been named to econtent's 100 most influential companies list, has won Product of the Year from InfoWorld and eweek's Analyst s Choice Award, and is named as one of the top 25 ASP s worldwide by ASPNews.com. $3,000; with $10-15,000 set-up fee (for 50-300 pages); $2,500 monthly fee (no purchase price or annual fees for up to 20K pages). Covers up to 10 CMS users. On-site and customized training for $12,000 Upgrades included in price A couple of hours of support with Account Manager included at $150-$300/month Sub-contracts data migration to other vendors With CrownPeak CMS, there s nothing to install, no hardware to buy and no upgrade costs. CMSWatch calls CrownPeak s interface "the most visually attractive and usable interface from among all the products in this report." As InfoWorld noted when naming CrownPeak CMS its Technology of the Year for 2005, Enterprises requiring functional depth and publishing flexibility won t be disappointed by CrownPeak CMS. It readily and securely connects to other systems; the UI adapts to a range of authors and traditional laborintensive jobs, such as modeling new sites, can be done in a matter of minutes. CMS comes packaged with services to implement, customize and provide ongoing support 24/7/365. CrownPeak includes hours of service in the standard monthly agreement, and guarantees service levels with a complete SLA (Service Level Agreement). Customers pay an economical monthly fee that covers everything: licenses, hardware, hosting, bandwidth, management and support imagistic F5LA_CMS_AddlConsidered.doc Page 3 of 7
Offers Section 508 Compliance, but CMS is not built for accessibility Advocacy, Newsletter and Donation modules are offered separately through Convio. Based in Los Angeles. ACLU National Community Pharmacists Association University of Southern California Hyundai Motors HCA (Hospital Corporation of America) The Office of the U.S. Trade Representative University of Southern California State of Virginia imagistic F5LA_CMS_AddlConsidered.doc Page 4 of 7
TYPO3 TYPO3 is a small to midsize enterprise-class Content Management Framework offering outof-the-box operation with a complete set of standard modules and a clean and sturdy highperformance architecture accommodating virtually every kind of custom solution or extension. For authors, TYPO3 is a user-friendly, intuitive tool, allowing content editors to produce and maintain web pages, using sophisticated functions in just a few clicks of the mouse. With TYPO3, everyone can participate in web-based communication and customer relations. Seamless integration of multimedia content types and dynamic server-side image manipulation and generation are among the numerous standard options inside this comprehensive toolbox for web-based communication. Also included is an internal messaging and workflow communication system for shared authoring and collaboration. No cost; open source. TYPO3 has been used in over 3,000 websites around the world. Enterprises using TYPO3 include Philips, EDS, Volkswagen, General Electric, Stanford University, MGM Home Entertainment, 3M, New York Times, Lufthansa, Ford, T-Online and Samsung. Does not offer Special Needs features. Newsletter module included No Advocacy or Donation modules Stanford Networking Research Center NY Times Volkswagen AG MGM Home Entertainment/Netherlands imagistic F5LA_CMS_AddlConsidered.doc Page 5 of 7
MAMBO/JOOMLA Joomla! is an Open Source Content Management System used all over the world for everything from simple websites to complex corporate applications. Joomla! is easy to install, simple to manage, and reliable. No cost; open source Completely database-driven site engines Easy to use graphical administrative interface Text editor similar to WordPad Create, publish, and reorder and edit articles in a click Create your own publishing schedule News, products or services sections fully editable and manageable News feed manager. Choose from over 400 news feeds from around the world Built-in Help files Built-in site search engine Trash Manager (A "Recycle Bin" for your web site) Advertising management (banners, etc) Media (images, documents) upload and management Content display scheduling Build-in content syndication (RSS) Search engine friendly (SEF) URL's WYSIWYG content editor support (built into the CMS) Simple polls Email-a-friend and Print-format (PDF) for every story and article No Advocacy, Donation or Newsletter modules available, but CiviCRM module available as add-in for donation tracking/reporting. None Supplied imagistic F5LA_CMS_AddlConsidered.doc Page 6 of 7
City Soft CitySoft is an Internet software company started in 1996. Their goal is to provide the most affordable, easy-to-use, web-based software possible. CitySoft's Community Enterprise software platform is enterprise software - software that runs organizations - that aims to help clients increase revenues, reduces costs, and vastly improve efficiency. Community Enterprise includes over 15 different modules for managing membership, website content, contacts, communications, events, finances, communities, and much more. No cost; open source Fully Featured CE has many more features and benefits than comparable open source software (OSS). Upgradeable While almost all Open Source projects are ultimately customized or "forked," CE s was built for easy manageability and upgradeability without compromising core code integrity. CE clients are never trapped on a Code Island. Open Source Code CE matches the core innovation of traditional OSS access to system code and a community of developers. Better Design Integration CE s visual design API enables more visual design flexibility and features than traditionally rigid open source solutions. Lower Cost CE s Total Cost of Ownership is much lower than OSS solutions that require extensive customization, finishing, maintenance of non-upgradeable forked code, and over-reliance on original developer. Well Documented Unlike most OSS, CE is well documented. Do not offer Special Needs features other than Section 508 Compliance No Advocacy, Donation or Newsletter modules available U.S. Department of Health and Human Services National Organization on Disability Special Olympics YMCA Massachusetts Society for the Prevention of Cruelty to Children Ford Foundation imagistic F5LA_CMS_AddlConsidered.doc Page 7 of 7