Master Data Management Get your business data into shape, and make it stay that way!
Syncron Master Data Management - A global view with local information Page 2
Business drivers To contribute to an improved knowledge about customers or suppliers - through a consolidated view of customer and supplier information. The business has grown through mergers and acquisitions. New products must quickly be incorporated in existing processes. According to EU statistics 12-15% of European companies change name or address every year. Page 3 The Global Master must support the main corporate applications that use customer and supplier data by facilitating the exchange of customer and supplier information between applications.
MDM Return on investment (ROI) Solving business problems Drive sales by increasing customer satisfaction Increase business margins - by improving sales mix, i.e. cross and up selling and better leverage of discounts and volume rebates Eliminating excess or redundant information from supply chains Reduce labor cost by minimizing manual work Estimated up to 15% head count reduction Reduce credit loss and risk exposure Higher ROI from ERP consolidations Page 4
Overcoming the Master Data Management issue Master data management is a major issue when establishing an integrated supply chain management system Traditional approach Syncron s approach あ123 A123 あ123 A123 System 1? System 2 System 1 Global Code 123 System 2??? Syncron System 3? System 4 System 3 System 4 SS321 1-23 SS321 1-23 Can t integrate systems because the codes are different. We need a complete clean up of the master data before we start any kind of integration Clean up and apply a process to start integration from the lowest possible level and expand the scope when the system and user operation is ready. Page 5 Integration considered to heavily dependent upon master data clean up. In general, takes a long time to get the data perfectly clean. Master data constantly grows and changes, making it difficult to get it 100% clean Cleansed data can get corrupted by daily operation Start integration from the required (possible) area of business. Apply a business process that allows data managed by both local and central users. Minimum master data clean up, enough to run required business process Parallel data management process for both cleansed and non-cleansed data
Syncron Master Data Management concept Consolidate Import, cleanse, match and merge data from source applications based on sophisticated rules, without having to write any custom code. Consolidate Manage Manage the data administration and data content management tasks separately. Share Provide views of customer data to any application that consume the reference data. Automatically communicate any changes in the master reference data to all affected applications, as needed. Extend Manage Extend Efficiently extend the solution to other data sources or eliminate existing data sources without writing code. Share Page 6
Syncron MDM Key product features CRM Internal portal CraneMaster ID:4412 ChainSystem Markman Europont Markman QuoteMaster ID:3232 Addresses in both local language and Latin1 Support for structures and hierarchies Legal, operational, regional, etc. Dun & Bradstreet real time and batch integration Unification and translation in real time ID:1001 Language codes, country codes, etc. Unit of measure (sales and stock keeping) Weight, length etc. Cross references to local systems ID:4588 ID:9934 ID:9423 Advanced publish/subscribe functionality Updating external systems when information is changed Page 7
Syncron MDM Key product features continued PDM Internal portal CraneMaster ID:49023 Price Management Planning Europont Order placement ID:74453 Configurable duplicate control/matching rules When creating and updating information Double byte support for foreign languages Configurable audit trail categories and classes ID:1001 Cross-references to customer, supplier and manufacturer item numbers Interchangeable and replaceable items (with status) Single Variable ID:0923R23 ID:983422 ID:466642 Multiple Bill Of Material structures Page 8
Syncron International AB For further information: Email: solutions@syncron.com Call: +46 (0)8410 802 00 Web: www.syncron.com/master-data-management Page 9