2014 Medicare Supplement Loss Ratios

2014 Medicare Supplement Loss Ratios

2014 Medicare Supplement Loss Ratios 2015

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TABLE OF CONTENTS 2014 MEDICARE SUPPLEMENT LOSS RATIOS INTRODUCTION... 1 Qualifications... 2 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE SUMMARY... 3 U.S. and U.S. Territories Summary... 5 Ten-Year Summary... 6 By Totals... 7 Number of Covered Lives by Map... 9 INDIVIDUAL POLICIES ISSUED THROUGH 2011 U.S. and U.S. Territories By Direct Premiums... 11 U.S. and U.S. Territories By... 23 INDIVIDUAL POLICIES ISSUED IN 2012, 2013, AND 2014 U.S. and U.S. Territories By Direct Premiums... 35 U.S. and U.S. Territories By... 43 TOTAL INDIVIDUAL POLICIES U.S. and U.S. Territories By Direct Premiums... 51 U.S. and U.S. Territories By... 63 GROUP POLICIES ISSUED THROUGH 2011 U.S. and U.S. Territories By Direct Premiums... 75 U.S. and U.S. Territories By... 81 GROUP POLICIES ISSUED IN 2012, 2013, AND 2014 U.S. and U.S. Territories By Direct Premiums... 87 U.S. and U.S. Territories By... 91 TOTAL GROUP POLICIES U.S. and U.S. Territories By Direct Premiums... 95 U.S. and U.S. Territories By... 101 TOTAL POLICIES (Individual and Group) U.S. and U.S. Territories By Direct Premiums... 107 U.S. and U.S. Territories By... 119 MARKET SHARE BY DIRECT PREMIUMS EARNED... 131 Alabama... 133 Alaska... 134 Arizona... 135 Arkansas... 136 California... 137 Colorado... 138 Connecticut... 139 Delaware... 140 District of Columbia... 141 Florida... 142 Georgia... 143 Hawaii... 144 Idaho... 145 Illinois... 146 Indiana... 147 Iowa... 148

Kansas... 149 Kentucky... 150 Louisiana... 151 Maine... 152 Maryland... 153 Massachusetts... 154 Michigan... 155 Minnesota... 156 Mississippi... 157 Missouri... 158 Montana... 159 Nebraska... 160 Nevada... 161 New Hampshire... 162 New Jersey... 163 New Mexico... 164 New York... 165 North Carolina... 166 North Dakota... 167 Ohio... 168 Oklahoma... 169 Oregon... 170 Pennsylvania... 171 Rhode Island... 172 South Carolina... 173 South Dakota... 174 Tennessee... 175 Texas... 176 Utah... 177 Vermont... 178 Virginia... 179 Washington... 180 West Virginia... 181 Wisconsin... 182 Wyoming... 183 Guam... 184 N. Mariana Islands... 185 Puerto Rico... 186 U.S. Virgin Islands... 187 COMPANY INDEX... 189 Sample Medicare Supplement Insurance Exhibit... 203

INTRODUCTION Included in this report are the 2014 loss ratios on Medicare supplement business as reported to the National Association of Insurance Commissioners (NAIC). Reporting of these loss ratios, on forms conforming to those developed by the NAIC, is required by the Medicare Catastrophic Coverage Act of 1988, Public Law 100-360. Although major provisions of the Catastrophic Coverage Act were repealed one year later, this reporting requirement was left intact. The data reported are utilized by state insurance departments to help evaluate insurers compliance with loss ratio standards for Medicare supplement policies. A copy of the experience exhibit, which is used to collect the data, is included. The filing deadline for the 2014 exhibit was March 1, 2015. This exhibit is submitted by companies filing the life/health, property/casualty, health and fraternal annual statement blanks. This report shows direct premiums earned, market share, direct claims incurred, loss ratios, and number of covered lives on a countrywide basis for 4,125 filings by 305 insurers filing Medicare Supplement Insurance Experience Exhibits with the NAIC. The report lists companies in descending order of direct premiums earned and in alphabetical order by name. The report also shows insurers experience separately for: 1) individual policies issued through 2011; 2) individual policies issued in 2012, 2013, and 2014; 3) total individual policies; 4) group policies issued through 2011; 5) group policies issued in 2012, 2013, and 2014; 6) total group policies; and 7) total individual and group policies. Also included at the beginning of the report is a table presenting aggregated data for all companies reporting. Insurers reported total direct premiums earned in 2014 of $24.8 billion, with direct claims incurred of $19.0 billion for all Medicare supplement policies. This resulted in an 76.6% loss ratio. A second table presents a 10-year summary of totals for the years 2005 through 2014. This table reflects the numbers reported in prior-year Medicare Supplement Loss Ratio Reports. Because companies report this data on a year-to-year basis, there might be some differences between the current-year data and historical data. The majority of the Medicare supplement insurance market is written through individual policies. Total direct premiums earned for individual policies were $18.5 billion, with direct claims incurred of $14.1 billion in 2014. This resulted in a 75.9% loss ratio. The loss ratio for individual policies issued through 2011 was slightly lower, at 74.0%. The loss ratio for individual policies issued in 2012, 2013, and 2014 was significantly higher, at 80.2%. Total direct premiums earned for all group policies in 2014 were $6.2 billion, with total direct claims incurred of $4.9 billion, resulting in an 78.7% loss ratio. The loss ratio for group policies issued through 2011 was slightly lower, at 78.4%, whereas the loss ratio for group policies issued in 2012, 2013, and 2014 was slightly higher, at 79.3%. Beginning with the 1994 filings, companies are to report the number of covered lives for each policy form. Total covered lives reported in 2014 for individual and group policies was 11.2 million. In the event that a company has exited this business or was unable to provide the number of covered lives, zeros appear. 1

A market share report containing the top 10 companies by direct premiums earned doing business in each state is included in this publication. A map and report with number of covered lives by state is included in the Summary section. The Company Index includes all 305 insurers, summary totals for each company s premiums and number of covered lives for those years prior to 2011, and a summary total for premiums and number of covered lives for the years 2012, 2013, and 2014. Qualifications The accuracy of the reports included in this publication is dependent on the accuracy of the information contained in the exhibits filed by insurers. Even though the data elements used to prepare the reports are extracted from exhibits filed with the NAIC, the NAIC cannot verify or guarantee their accuracy. While the NAIC exercises a great deal of care in capturing data from these exhibits and producing these reports, as with any statistical project of a significant magnitude, errors can occur. Consequently, the NAIC makes no representations or warranties with respect to the accuracy of the data and statistics in this report. Please send any questions regarding this report to researchrequest@naic.org. Links to this report and other NAIC reports can be found on the NAIC website at: NAIC Publications. 2

MEDICARE SUPPLEMENT INSURANCE EXPERIENCE SUMMARY 3

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NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE SUMMARY U.S. and U.S. Territories Direct Direct Direct Claims Incurred Premiums Claims To Premium Incurred Experience on Individual Policies Issued through 2011: 12,885,663,656 9,531,626,966 73.97% Experience on Individual Policies Issued in 2012, 2013 and 2014: 5,660,943,396 4,537,901,630 80.16% Experience on Total Individual Policies: 18,546,607,052 14,069,528,596 75.86% Experience on Group Policies Issued through 2011: 4,032,475,705 3,159,284,256 78.35% Experience on Group Policies Issued in 2012, 2013 and 2014: 2,181,500,569 1,730,096,104 79.31% Experience on Total Group Policies 6,213,976,274 4,889,380,360 78.68% Experience on Total Individual and Group Policies: 24,760,583,326 18,958,908,956 76.6% 5

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE SUMMARY U.S. and U.S. Territories TEN YEAR SUMMARY Direct Premiums (000 s) Direct Claims Incurred (000 s) Direct Claims Incurred to Premiums Experience on Total Individual Policies Issued : Experience on Total Group Policies Issued: Experience on Total Individual and Group Policies Issued: 2005 14,689,918 11,541,681 78.6% 2006 14,531,084 11,327,618 78.0% 2007 14,418,507 11,478,832 79.6% 2008 14,798,924 11,754,261 79.4% 2009 14,994,367 11,929,890 79.6% 2010 15,791,963 12,416,101 78.6% 2011 16,510,850 13,171,110 79.8% 2012 17,128,702 13,274,193 77.5% 2013 17,739,081 13,521,662 76.2% 2014 18,546,607 14,069,529 75.9% 2005 4,743,582 4,078,857 86.0% 2006 4,693,711 3,871,131 82.5% 2007 4,075,756 3,316,850 81.4% 2008 4,227,074 3,439,231 81.4% 2009 4,472,932 3,650,329 81.6% 2010 4,710,325 3,777,618 80.2% 2011 4,910,974 3,957,453 80.6% 2012 5,213,811 4,190,292 80.4% 2013 5,662,504 4,479,003 79.1% 2014 6,213,976 4,889,380 78.7% 2005 19,433,500 15,620,538 80.4% 2006 19,224,794 15,198,749 79.1% 2007 18,494,263 14,795,682 80.0% 2008 19,025,998 15,193,491 79.9% 2009 19,467,299 15,580,219 80.0% 2010 20,502,288 16,193,718 79.0% 2011 21,421,824 17,128,563 80.0% 2012 22,342,513 17,464,486 78.2% 2013 23,401,585 18,000,665 76.9% 2014 24,760,583 18,958,909 76.6% 6

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS BY STATE TOTALS Actual Number of Actual Number of Name Premiums Lives Covered Name Premiums Lives Covered ALABAMA 353,379,110 188,201 ALASKA 21,087,705 11,269 ARIZONA 496,958,951 232,496 ARKANSAS 346,428,372 163,416 CALIFORNIA 944,224,114 427,108 COLORADO 311,609,624 149,654 CONNECTICUT 328,244,659 146,446 DELAWARE 105,577,196 51,286 DISTRICT OF COLUMBIA 17,969,282 8,817 FLORIDA 1,775,768,425 730,177 GEORGIA 653,958,332 298,393 GUAM 592,380 416 HAWAII 11,218,587 6,030 IDAHO 136,428,893 62,660 ILLINOIS 1,665,289,453 690,858 INDIANA 744,082,351 319,668 IOWA 582,091,196 270,507 KANSAS 482,120,931 215,164 KENTUCKY 406,412,335 188,265 LOUISIANA 295,684,520 128,198 MAINE 153,161,039 71,684 MARYLAND 510,543,326 207,365 MASSACHUSETTS 610,446,174 274,127 MICHIGAN 694,746,095 393,229 MINNESOTA 338,731,890 131,043 MISSISSIPPI 310,411,083 137,451 MISSOURI 672,266,892 288,610 MONTANA 135,818,141 64,976 N MARIANA ISLANDS 39,161 29 NEBRASKA 350,937,166 152,535 NEVADA 167,285,125 72,899 NEW HAMPSHIRE 191,927,154 83,229 NEW JERSEY 1,038,596,406 500,694 NEW MEXICO 96,682,382 50,119 NEW YORK 1,031,449,635 398,035 NORTH CAROLINA 912,015,506 425,904 NORTH DAKOTA 112,681,265 50,187 OHIO 873,489,698 390,293 OKLAHOMA 345,503,538 171,792 OREGON 250,770,594 126,705 PENNSYLVANIA 1,254,865,414 634,643 PUERTO RICO 40,290,772 31,499 RHODE ISLAND 88,441,574 45,052 SOUTH CAROLINA 459,501,292 216,336 SOUTH DAKOTA 145,278,402 64,893 TENNESSEE 430,311,487 197,510 TEXAS 1,562,617,490 675,379 U.S. VIRGIN ISLANDS 11,173,273 8,033 UTAH 119,861,363 60,435 VERMONT 86,017,539 45,021 VIRGINIA 714,745,711 343,765 WASHINGTON 509,339,932 238,177 WEST VIRGINIA 167,517,503 79,764 WISCONSIN 612,349,130 252,378 WYOMING 81,643,758 40,240 Total for All s: 24,760,583,326 11,213,060 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 7

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Medicare Supplement Insurance Experience Exhibit 2014 Number of Covered Lives by WA 238,177 OR 126,705 ME 71,684 MN 131,043 ID 62,660 WY 40,240 NV 72,899 VT 45,021 ND 50,187 MT 64,976 WI 252,378 SD 64,893 UT 60,435 CA 427,108 CO 149,654 AZ 232,496 PA 634,643 IL 690,858 KS 215,164 OK 171,792 NM 50,119 OH 390,293 IN 319,668 WV 79,764 KY 188,265 MO 288,610 VA 343,765 NC 425,904 TN 197,510 AR 163,416 SC 216,336 MS 137,451 TX 675,379 GA 298,393 AL 188,201 LA 128,198 AK 11,269 FL 730,177 HI 6,030 N. Mariana Islands 29 Guam 416 Puerto Rico 31,499 Virgin Islands 8,033 9 MA 274,127 RI 45,052 MI 393,229 IA 270,507 NE 152,535 NH 83,229 NY 398,035 CT 146,446 NJ 500,694 MD 207,365 DC 8,817 DE 51,286

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INDIVIDUAL POLICIES ISSUED THROUGH 2011 BY DIRECT PREMIUMS EARNED 11

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NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 2,438,534,445 18.924 1,909,040,852 78.3 976,449 Health Care Serv Corp A Mut Legal Re IL 70670 917 1,015,435,245 7.880 727,537,933 71.6 385,089 United Of Omaha Life Ins Co NE 69868 261 819,125,268 6.357 603,372,592 73.7 317,449 United World Life Ins Co NE 72850 261 385,547,297 2.992 263,715,055 68.4 123,218 Bankers Life & Cas Co IL 61263 233 365,659,847 2.838 231,324,998 63.3 112,629 BCBS of MA MA 53228 3637 305,598,214 2.372 297,338,466 97.3 131,354 Mutual Of Omaha Ins Co NE 71412 261 296,603,484 2.302 188,914,470 63.7 83,710 BCBS Of FL FL 98167 536 263,175,234 2.042 221,361,857 84.1 119,050 Wellmark Inc IA 88848 770 243,352,220 1.889 189,064,264 77.7 89,799 BCBS of NC Inc NC 54631 240,734,005 1.868 187,588,727 77.9 100,809 Farm Mut Auto Ins Co IL 25178 176 224,021,453 1.739 162,800,661 72.7 80,769 Anthem Hlth Plans of VA Inc VA 71835 671 214,902,644 1.668 144,970,972 67.5 86,184 Highmark Inc PA 54771 812 214,199,191 1.662 170,087,009 79.4 96,161 United Amer Ins Co NE 92916 290 199,565,834 1.549 135,535,316 67.9 60,531 BCBS Of KS Inc KS 70729 430 196,988,811 1.529 163,048,579 82.8 81,066 USAble Mut Ins Co AR 83470 876 193,985,447 1.505 145,798,716 75.2 81,331 Horizon Ins Co NJ 14690 1202 190,581,007 1.479 147,029,613 77.1 60,164 BCBS of AL AL 55433 570 174,624,614 1.355 139,091,971 79.7 93,958 USAA Life Ins Co TX 69663 200 150,000,576 1.164 111,871,989 74.6 62,876 Anthem Hlth Plans Of KY Inc KY 95120 671 132,687,189 1.030 101,513,380 76.5 62,244 Carefirst of MD Inc MD 47058 380 131,503,111 1.021 91,078,540 69.3 39,743 Colonial Penn Life Ins Co PA 62065 233 119,677,013 0.929 86,607,742 72.4 51,526 Anthem Ins Co Inc IN 28207 671 116,120,879 0.901 81,853,062 70.5 38,160 BCBS of GA Inc GA 54801 671 112,364,051 0.872 84,140,969 74.9 40,242 Physicians Mut Ins Co NE 80578 367 109,012,906 0.846 71,410,685 65.5 33,412 American Continental Ins Co TN 12321 1 106,643,809 0.828 77,540,440 72.7 40,208 BCBS of TN Inc TN 54518 3498 101,245,073 0.786 75,069,338 74.1 35,973 BCBS Of SC Inc SC 38520 661 101,106,982 0.785 60,650,815 60.0 36,544 BCBS Of NE NE 77780 98,771,650 0.767 73,648,772 74.6 35,763 Continental Life Ins Co Brentwood TN 68500 1 96,237,224 0.747 71,734,699 74.5 32,752 Gerber Life Ins Co NY 70939 4483 94,898,941 0.736 71,015,618 74.8 34,010 Empire Healthchoice Assur Inc NY 55093 671 93,348,949 0.724 69,157,509 74.1 32,338 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 13

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Wisconsin Physicians Serv Ins Corp WI 53139 68 85,416,757 0.663 49,343,404 57.8 27,040 Physicians Life Ins Co NE 72125 367 80,471,926 0.625 53,674,899 66.7 29,461 Louisiana Hlth Serv & Ind Co LA 81200 438 78,802,013 0.612 60,832,450 77.2 30,740 Humana Ins Co WI 73288 119 78,338,594 0.608 56,437,163 72.0 32,222 Washington Natl Ins Co IN 70319 233 77,216,059 0.599 50,151,154 64.9 21,635 Healthy Alliance Life Ins Co MO 78972 671 75,215,085 0.584 52,218,199 69.4 27,185 Loyal Amer Life Ins Co OH 65722 901 70,588,189 0.548 49,552,344 70.2 26,244 BCBS of WI WI 54003 671 69,261,875 0.538 44,714,907 64.6 14,526 Noridian Mut Ins Co ND 55891 66,831,748 0.519 55,492,969 83.0 27,395 Order of United Commercial Travelers OH 56383 65,716,787 0.510 40,401,256 61.5 19,664 American Republic Ins Co IA 60836 3527 63,952,701 0.496 39,421,115 61.6 17,809 Standard Life & Accident Ins Co TX 86355 408 58,468,418 0.454 38,016,130 65.0 20,412 Thrivent Financial For Lutherans WI 56014 2938 57,698,221 0.448 38,653,410 67.0 19,996 Rocky Mountain Hospital & Medical CO 11011 671 56,664,057 0.440 37,116,905 65.5 21,334 New Era Life Ins Co TX 78743 520 55,423,353 0.430 42,590,411 76.8 23,311 Anthem Hlth Plans Inc CT 60217 671 54,344,024 0.422 46,228,465 85.1 25,468 Bankers Fidelity Life Ins Co GA 61239 587 50,946,240 0.395 34,594,032 67.9 19,181 Country Life Ins Co IL 62553 50 50,387,388 0.391 36,556,422 72.6 17,742 Anthem Hlth Plans of NH NH 53759 671 49,270,901 0.382 36,425,312 73.9 20,286 Sterling Life Ins Co IL 77399 1199 49,164,643 0.382 37,947,380 77.2 20,393 Continental Gen Ins Co OH 71404 84 48,497,450 0.376 33,555,533 69.2 14,431 Genworth Life & Ann Ins Co VA 65536 4011 48,494,523 0.376 31,353,396 64.7 15,830 United Teacher Assoc Ins Co TX 63479 84 48,096,068 0.373 32,094,737 66.7 13,492 BCBS of KC MO 47171 537 47,017,506 0.365 31,981,071 68.0 16,697 BCBS of AZ Inc AZ 53589 46,080,552 0.358 29,580,420 64.2 17,586 Wellmark Of SD Inc SD 60128 770 45,228,824 0.351 34,547,558 76.4 16,201 Constitution Life Ins Co TX 62359 953 44,687,380 0.347 29,590,088 66.2 11,541 American Republic Corp Ins Co NE 67679 3527 44,130,709 0.342 28,405,779 64.4 16,712 Woodmen World Assur Life Assn CO 56499 44,082,156 0.342 32,952,093 74.8 15,477 Combined Ins Co Of Amer IL 62146 626 43,976,988 0.341 33,651,828 76.5 14,693 Premera Blue Cross WA 47570 962 40,899,305 0.317 29,308,374 71.7 15,932 Philadelphia Amer Life Ins Co TX 67784 520 40,817,296 0.317 30,851,045 75.6 16,720 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 14

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Regence BlueShield WA 53902 1207 38,326,895 0.297 28,435,464 74.2 13,869 Christian Fidelity Life Ins Co TX 61859 574 38,152,037 0.296 24,853,607 65.1 10,234 BCBS of RI RI 53473 37,293,747 0.289 31,748,752 85.1 16,673 Community Ins Co OH 10345 671 37,273,329 0.289 27,459,947 73.7 9,402 American Pioneer Life Ins Co FL 60763 953 36,700,093 0.285 27,331,020 74.5 10,400 Royal Neighbors Of Amer IL 57657 36,179,004 0.281 25,121,178 69.4 10,491 Anthem Hlth Plans of ME Inc ME 52618 671 35,779,372 0.278 29,493,643 82.4 15,595 American Family Mut Ins Co WI 19275 473 33,194,443 0.258 20,335,548 61.3 9,906 Equitable Life & Cas Ins Co UT 62952 32,887,469 0.255 22,838,105 69.4 10,159 Independence Hospital Ind Plan Inc PA 54704 936 32,770,667 0.254 27,992,357 85.4 26,870 Hospital Serv Assn of NE PA PA 54747 1270 32,355,378 0.251 26,561,261 82.1 21,004 Sentinel Security Life Ins Co UT 68802 31,845,533 0.247 23,934,817 75.2 11,982 Reserve Natl Ins Co OK 68462 215 30,550,056 0.237 18,164,099 59.5 8,918 Everence Assn Inc IN 57991 4616 29,835,296 0.232 21,118,558 70.8 13,918 BCBS Of MS Mut Ins Co MS 60111 1126 29,450,277 0.229 22,778,502 77.3 9,935 Golden Rule Ins Co IN 62286 707 28,034,165 0.218 19,801,096 70.6 10,008 Regence BCBS of UT UT 54550 1207 26,444,861 0.205 16,103,204 60.9 9,547 New Era Life Ins Co Of Midwest TX 69698 520 25,483,275 0.198 19,784,248 77.6 12,426 Capital Advantage Ins Co PA 41203 1230 25,186,416 0.195 17,594,220 69.9 18,789 American Family Life Assur Co of Col NE 60380 370 25,114,316 0.195 17,528,927 69.8 7,404 Old Surety Life Ins Co OK 67326 24,027,048 0.186 15,342,378 63.9 10,499 Capital Blue Cross PA 54720 1230 23,779,763 0.185 21,408,931 90.0 18,789 Dean Hlth Plan Inc WI 96156 1294 23,574,677 0.183 20,572,282 87.3 15,582 Medico Ins Co NE 31119 3527 23,308,492 0.181 17,747,633 76.1 7,872 North Amer Ins Co WI 68349 574 22,805,225 0.177 17,756,954 77.9 7,126 Health Net Life Ins Co CA 66141 623 22,723,352 0.176 18,078,444 79.6 7,929 Principal Life Ins Co IA 61271 332 22,696,618 0.176 15,681,257 69.1 6,357 First United Amer Life Ins Co NY 74101 290 22,625,509 0.176 18,510,257 81.8 7,189 Excellus Hlth Plan Inc NY 55107 1186 22,620,528 0.176 17,158,105 75.9 8,615 Unicare Life & Hlth Ins Co IN 80314 671 20,915,916 0.162 12,705,734 60.7 6,845 Regence BCBS of OR OR 54933 1207 20,688,814 0.161 13,928,346 67.3 6,714 Forethought Life Ins Co IN 91642 3891 20,519,620 0.159 14,643,782 71.4 9,849 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 15

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Lincoln Heritage Life Ins Co IL 65927 18,400,494 0.143 11,569,158 62.9 4,675 Transamerica Life Ins Co IA 86231 468 18,218,675 0.141 12,947,664 71.1 6,446 Pyramid Life Ins Co KS 68284 953 18,046,285 0.140 11,789,607 65.3 4,724 Blue Cross of ID Hlth Serv Inc ID 60095 1290 16,575,836 0.129 11,891,456 71.7 6,374 Pekin Life Ins Co IL 67628 153 16,481,931 0.128 11,971,390 72.6 6,240 Medical Mut Of OH OH 29076 730 16,338,292 0.127 11,130,564 68.1 4,958 American Progressive L&H Ins Of NY NY 80624 953 16,306,426 0.127 10,794,715 66.2 4,771 Aetna Life Ins Co CT 60054 1 16,197,329 0.126 11,647,572 71.9 4,759 Sierra Hlth & Life Ins Co Inc NV 71420 707 16,049,452 0.125 12,428,392 77.4 5,299 HPHC Ins Co Inc MA 18975 595 14,840,995 0.115 13,914,390 93.8 7,482 Guarantee Trust Life Ins Co IL 64211 687 13,892,144 0.108 8,150,784 58.7 3,659 Oxford Life Ins Co AZ 76112 574 13,759,567 0.107 11,839,073 86.0 4,627 Provident Amer Life & Hlth Ins Co OH 67903 901 13,726,644 0.107 9,400,071 68.5 3,545 Pacificare Life & Hlth Ins Co IN 70785 707 13,335,524 0.103 11,264,237 84.5 4,881 Sterling Investors Life Ins Co GA 89184 4722 13,299,186 0.103 8,474,064 63.7 3,159 Group Hospitalization & Med Srvcs DC 53007 380 13,186,993 0.102 9,830,668 74.5 4,355 Blue Care Network Of MI MI 95610 572 13,058,014 0.101 9,451,809 72.4 5,812 Central s H & L Co Of Omaha NE 61751 690 13,033,630 0.101 8,236,269 63.2 3,768 BCBS of WY WY 53767 12,948,651 0.100 9,755,490 75.3 5,390 Highmark West Virginia Inc. WV 54828 812 12,128,068 0.094 8,879,884 73.2 4,582 Avera Hlth Plans Inc SD 95839 11,996,435 0.093 7,113,813 59.3 5,819 Regence Blueshield Of ID Inc ID 60131 1207 11,987,970 0.093 7,885,664 65.8 4,120 Mut Ins Co GA 69132 11,498,370 0.089 7,057,554 61.4 2,890 Government Personnel Mut Life Ins Co TX 63967 4712 11,460,845 0.089 8,828,202 77.0 5,179 Marquette Natl Life Ins Co TX 71072 953 11,102,351 0.086 8,601,734 77.5 3,383 Celtic Ins Co IL 80799 1295 10,907,277 0.085 7,861,547 72.1 2,794 Puritan Life Ins Co of Amer TX 71390 4826 9,663,823 0.075 7,173,866 74.2 2,759 Nationwide Life Ins Co OH 66869 140 9,413,781 0.073 6,388,239 67.9 2,755 BCBS of VT VT 53295 4745 9,241,330 0.072 6,904,167 74.7 3,389 Shenandoah Life Ins Co VA 68845 4764 7,881,516 0.061 5,112,989 64.9 1,845 Central Reserve Life Ins Co OH 61727 901 7,735,438 0.060 5,017,642 64.9 1,963 Pennsylvania Life Ins Co PA 67660 4667 7,431,596 0.058 4,806,610 64.7 1,858 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 16

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Globe Life & Accident Ins Co NE 91472 290 7,201,366 0.056 6,040,686 83.9 3,082 Highmark BCBSD Inc DE 53287 812 7,030,781 0.055 5,329,159 75.8 2,490 Health Now NY Inc NY 55204 6,945,336 0.054 5,181,251 74.6 2,212 Great Amer Life Ins Co OH 63312 84 6,455,033 0.050 4,660,987 72.2 2,163 Transamerica Premier Life Ins Co IA 66281 468 5,842,217 0.045 4,219,431 72.2 1,694 Heartland Natl Life Ins Co IN 66214 5,799,663 0.045 4,815,223 83.0 2,165 Group Hlth Inc NY 55239 1127 5,765,949 0.045 4,123,331 71.5 1,810 United Natl Life Ins Co Of Amer IL 92703 687 5,598,357 0.043 4,546,813 81.2 2,293 Health Net Hlth Plan of OR Inc OR 95800 623 5,492,794 0.043 5,485,541 99.9 3,434 Coventry Hlth & Life Ins Co MO 81973 1 5,488,357 0.043 3,688,254 67.2 1,886 Universal Fidelity Life Ins Co OK 70122 5,087,216 0.039 3,284,286 64.6 1,170 Unified Life Ins Co TX 11121 5,052,770 0.039 3,587,606 71.0 1,711 First Comm Hlth Plan Inc AL 47051 4,927,036 0.038 3,347,465 67.9 2,662 Security Hlth Plan of WI Inc WI 96881 4,614,641 0.036 3,849,902 83.4 1,407 Humana Ins Co Of KY KY 60219 119 4,190,114 0.033 2,761,777 65.9 1,584 Inter Cty Hospitalization Plan Inc PA 54763 936 4,033,752 0.031 3,657,439 90.7 1,420 LifeWise Hlth Plan of OR Inc OR 84930 962 3,797,975 0.029 2,503,349 65.9 937 Ryder Hlth Plan Inc PR 95743 3,513,048 0.027 3,050,372 86.8 4,574 Sanford Hlth Plan SD 95683 1246 3,304,989 0.026 2,579,602 78.1 1,375 Health Tradition Hlth Plan WI 96628 3,236,786 0.025 2,610,356 80.6 1,304 New York Life Ins Co NY 66915 826 2,869,588 0.022 2,075,318 72.3 806 KPS Hlth Plans WA 53872 1185 2,795,288 0.022 1,978,543 70.8 1,026 Physicians Plus Ins Corp WI 95341 2,763,598 0.021 2,255,908 81.6 1,079 Genworth Life Ins Co DE 70025 4011 2,736,025 0.021 2,577,887 94.2 675 Paramount Ins Co OH 11518 1212 2,581,981 0.020 1,560,360 60.4 899 Health Alliance Medical Plans IL 77950 1192 2,526,468 0.020 1,704,173 67.5 693 Bankers Conseco Life Ins Co NY 68560 233 2,261,422 0.018 1,627,950 72.0 783 Conseco Life Ins Co IN 65900 4213 2,173,944 0.017 1,623,176 74.7 709 Humana Hlth Ins Co Of FL Inc FL 69671 119 2,034,582 0.016 1,264,918 62.2 916 American Gen Life Ins Co TX 60488 12 1,916,155 0.015 1,380,711 72.1 586 Asuris NW Hlth WA 47350 1207 1,849,787 0.014 1,637,158 88.5 701 Connecticut Gen Life Ins Co CT 62308 901 1,815,414 0.014 1,271,031 70.0 629 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 17

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered United Hlthcare of AL Inc AL 95784 707 1,787,553 0.014 1,351,698 75.6 822 Jefferson Natl Life Ins Co TX 64017 1,761,357 0.014 1,321,594 75.0 504 Liberty Natl Life Ins Co NE 65331 290 1,736,748 0.013 1,082,001 62.3 1,061 Idealife Ins Co CT 97764 31 1,634,871 0.013 930,758 56.9 405 Avalon Ins Co PA 12358 1230 1,518,999 0.012 1,044,586 68.8 333 Central United Life Ins Co AR 61883 1117 1,354,507 0.011 949,023 70.1 487 Transamerica Financial Life Ins Co NY 70688 468 1,298,871 0.010 789,505 60.8 297 Unity Hlth Plans Ins Corp WI 95796 1,245,078 0.010 854,783 68.7 599 Alliance Hlth & Life Ins Co MI 60134 1311 1,140,697 0.009 882,128 77.3 452 Kanawha Ins Co SC 65110 119 1,071,096 0.008 932,581 87.1 337 Union Fidelity Life Ins Co KS 62596 350 999,418 0.008 837,406 83.8 371 Humana Ins Co of NY NY 12634 119 945,333 0.007 669,944 70.9 433 Auto Owners Life Ins Co MI 61190 280 938,320 0.007 672,978 71.7 263 Hartford Life Ins Co CT 88072 91 928,337 0.007 672,936 72.5 214 The Vt Hlth Plan LLC VT 95696 4745 854,634 0.007 659,524 77.2 516 BCBSM Inc MN 55026 461 832,812 0.006 512,083 61.5 178 BridgeSpan Hlth Co UT 95303 1207 830,391 0.006 535,457 64.5 297 Shelter Life Ins Co MO 65757 123 824,482 0.006 929,448 112.7 351 UTMB Hlth Plans Inc TX 95764 786,710 0.006 366,550 46.6 306 Columbian Mut Life Ins Co NY 62103 535 748,247 0.006 611,329 81.7 322 Consumers Life Ins Co OH 62375 730 700,870 0.005 445,365 63.5 267 Ability Ins Co NE 71471 4824 657,955 0.005 420,949 64.0 152 Communitycare Life & Hlth Ins Co OK 89008 3487 636,966 0.005 510,605 80.2 261 Providence Hlth Plan OR 95005 4788 594,870 0.005 652,235 109.6 105 American Family Life Assur Co of NY NY 60526 370 593,023 0.005 412,582 69.6 209 MercyCare HMO Inc WI 12195 3595 569,596 0.004 477,532 83.8 418 SPJST TX 57436 539,337 0.004 438,081 81.2 175 Southwest Serv Life Ins Co TX 82430 1339 536,941 0.004 274,306 51.1 112 Medico Corp Life Ins Co NE 79987 3527 488,992 0.004 469,755 96.1 185 American Income Life Ins Co IN 60577 290 483,937 0.004 402,845 83.2 119 Inter Cnty Hlth Plan Inc PA 53252 936 478,891 0.004 412,915 86.2 1,412 Medica Hlth Plans MN 52626 1552 457,041 0.004 197,445 43.2 101 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 18

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Compcare Hlth Serv Ins Corp WI 95693 671 448,504 0.003 338,385 75.4 115 Jackson Natl Life Ins Co MI 65056 918 431,673 0.003 444,041 102.9 237 HMO dba Blue Plus MN 95649 461 413,745 0.003 325,222 78.6 152 John Alden Life Ins Co WI 65080 19 395,666 0.003 288,679 73.0 130 Companion Life Ins Co SC 77828 661 387,297 0.003 388,656 100.4 146 Humana Hlth Benefit Plan of LA Inc LA 95642 119 382,596 0.003 220,557 57.6 153 Horizon Hlthcare Serv Inc NJ 55069 1202 378,101 0.003-1,020,758-270.0 67,631 American Family Ins Co OH 10386 473 369,942 0.003 290,725 78.6 107 Sanford Hlth Plan of MN MN 95725 1246 362,661 0.003 306,191 84.4 155 Time Ins Co WI 69477 19 344,082 0.003 207,682 60.4 115 WPS Hlth Plan Inc WI 10159 68 343,893 0.003 155,377 45.2 70 New W Hlth Serv MT 95829 316,841 0.002 281,188 88.7 98 Jefferson Life Ins Co TX 94790 285,424 0.002 361,168 126.5 154 Central s Ind Co Of Omaha NE 34274 31 283,664 0.002 154,569 54.5 154 Union Labor Life Ins Co MD 69744 781 241,075 0.002 472,053 195.8 154 Trustmark Ins Co IL 61425 276 221,152 0.002 111,670 50.5 56 Hawaii Medical Serv Assn HI 49948 219,063 0.002 189,692 86.6 81 UCare MN MN 52629 4380 206,223 0.002 138,803 67.3 62 CDPHP Universal Benefits Inc NY 47027 4708 196,311 0.002 151,113 77.0 101 Prudential Ins Co Of Amer NJ 68241 304 191,308 0.001 192,256 100.5 73 Allianz Life Ins Co Of N Amer MN 90611 761 172,232 0.001 148,109 86.0 73 United Farm Family Life Ins Co IN 69892 542 158,422 0.001 144,387 91.1 80 American Natl Ins Co TX 60739 408 144,876 0.001 79,230 54.7 64 USAble Life AR 94358 876 134,227 0.001 91,237 68.0 27 Upmc Hlth Benefits Inc PA 11018 1324 131,645 0.001 246,711 187.4 64 IA Amer Life Ins Co TX 91693 315 112,118 0.001 66,446 59.3 121 National Found Life Ins Co TX 98205 839 98,152 0.001 114,926 117.1 40 United Security Assur Co Of PA PA 42129 93,402 0.001 92,986 99.6 31 Sagicor Life Ins Co TX 60445 76,545 0.001 75,932 99.2 34 21st Century Premier Ins Co PA 20796 69 74,171 0.001 91,672 123.6 43 Cincinnati Equitable Life Ins Co OH 88064 838 65,574 0.001 51,332 78.3 29 Group Hlth Coop of Eau Claire WI 95192 60,531 0.000 20,155 33.3 10 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 19

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Kansas City Life Ins Co MO 65129 588 47,303 0.000 37,183 78.6 15 Medisun Inc AZ 95982 44,902 0.000 40,163 89.4 12 Medical Hlth Insuring Corp of OH OH 95828 730 39,880 0.000 17,473 43.8 11 Central Security Life Ins Co TX 61735 526 35,191 0.000 29,942 85.1 21 Mid West Natl Life Ins Co Of TN TX 66087 264 34,676 0.000 30,306 87.4 26 United Hlthcare of AZ Inc AZ 96016 707 32,940 0.000 25,350 77.0 21 EPIC Life Ins Co WI 64149 68 29,745 0.000 25,240 84.9 14 US Hlth & Life Ins Co Inc MI 97772 25,816 0.000 39,737 153.9 6 Assurity Life Ins Co NE 71439 24,951 0.000 41,640 166.9 24 Voya Retirement Ins & Ann Co CT 86509 229 23,453 0.000 33,413 142.5 10 CSA Fraternal Life IL 56138 21,496 0.000 23,334 108.6 9 National Hlth Ins Co TX 82538 2538 15,511 0.000 74,063 477.5 25 Colonial Life & Accident Ins Co SC 62049 565 13,855 0.000 5,583 40.3 4 Protective Life Ins Co TN 68136 458 13,635 0.000 21,639 158.7 11 Federated Mut Ins Co MN 13935 7 13,109 0.000 28,053 214.0 8 LifeSecure Ins Co MI 77720 572 12,218 0.000 7,893 64.6 9 Provident Amer Ins Co TX 68179 11,970 0.000 10,904 91.1 8 National Cas Co WI 11991 140 9,859 0.000 19,362 196.4 28 Old Amer Ins Co MO 67199 588 8,829 0.000 505 5.7 15 Federal Life Ins Co IL 63223 8,416 0.000 9,742 115.8 3 Cincinnati Life Ins Co OH 76236 244 8,125 0.000 10,565 130.0 9 Lincoln Republic Ins Co ND 65641 3527 7,645 0.000 15,558 203.5 5 United Heritage Life Ins Co ID 63983 2878 6,079 0.000 2,266 37.3 3 Midwestern United Life Ins Co IN 66109 229 5,072 0.000 11,662 229.9 2 Security Life Of Denver Ins Co CO 68713 229 4,604 0.000 4,110 89.3 4 Motorists Commercial Mut Ins Co OH 13331 291 4,129 0.000 967 23.4 3 Metropolitan Life Ins Co NY 65978 241 3,271 0.000 10,322 315.6 2 Hartford Life & Accident Ins Co CT 70815 91 3,235 0.000 9,267 286.5 1 Investors Heritage Life Ins Co KY 64904 2,128 0.000 6,496 305.3 1 BCS Ins Co OH 38245 23 1,704 0.000 0 0.0 1 Investors Life Ins Co N Amer TX 63487 449 944 0.000 6,724 712.3 3 Hartford Life & Ann Ins Co CT 71153 91 911 0.000 0 0.0 2 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 20

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Careamerica Life Ins Co CA 71331 2798 828 0.000 0 0.0 2 CICA Life Ins Co of Amer CO 71463 612 533 0.000 202 37.9 3 National Guardian Life Ins Co WI 66583 1211 339 0.000 7,334 2,163.4 0 Reliable Life Ins Co MO 68357 215 78 0.000 320 410.3 1 Rocky Mountain Hlthcare Options Inc CO 47004 1184 0 0.000 21,360 N/A 0 Madison Natl Life Ins Co Inc WI 65781 450-194 0.000 0 0.0 1 American Fidelity Assur Co OK 60410 330-1,366 0.000-10,792 790.0 0 TOTAL 12,885,663,656 9,531,626,966 74.0 4,945,845 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 21

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INDIVIDUAL POLICIES ISSUED THROUGH 2011 BY COMPANY NAME 23

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NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered 21st Century Premier Ins Co PA 20796 69 74,171 0.001 91,672 123.6 43 Ability Ins Co NE 71471 4824 657,955 0.005 420,949 64.0 152 Aetna Life Ins Co CT 60054 1 16,197,329 0.126 11,647,572 71.9 4,759 Alliance Hlth & Life Ins Co MI 60134 1311 1,140,697 0.009 882,128 77.3 452 Allianz Life Ins Co Of N Amer MN 90611 761 172,232 0.001 148,109 86.0 73 American Continental Ins Co TN 12321 1 106,643,809 0.828 77,540,440 72.7 40,208 American Family Ins Co OH 10386 473 369,942 0.003 290,725 78.6 107 American Family Life Assur Co of Col NE 60380 370 25,114,316 0.195 17,528,927 69.8 7,404 American Family Life Assur Co of NY NY 60526 370 593,023 0.005 412,582 69.6 209 American Family Mut Ins Co WI 19275 473 33,194,443 0.258 20,335,548 61.3 9,906 American Fidelity Assur Co OK 60410 330-1,366 0.000-10,792 790.0 0 American Gen Life Ins Co TX 60488 12 1,916,155 0.015 1,380,711 72.1 586 American Income Life Ins Co IN 60577 290 483,937 0.004 402,845 83.2 119 American Natl Ins Co TX 60739 408 144,876 0.001 79,230 54.7 64 American Pioneer Life Ins Co FL 60763 953 36,700,093 0.285 27,331,020 74.5 10,400 American Progressive L&H Ins Of NY NY 80624 953 16,306,426 0.127 10,794,715 66.2 4,771 American Republic Corp Ins Co NE 67679 3527 44,130,709 0.342 28,405,779 64.4 16,712 American Republic Ins Co IA 60836 3527 63,952,701 0.496 39,421,115 61.6 17,809 Anthem Hlth Plans Inc CT 60217 671 54,344,024 0.422 46,228,465 85.1 25,468 Anthem Hlth Plans Of KY Inc KY 95120 671 132,687,189 1.030 101,513,380 76.5 62,244 Anthem Hlth Plans of ME Inc ME 52618 671 35,779,372 0.278 29,493,643 82.4 15,595 Anthem Hlth Plans of NH NH 53759 671 49,270,901 0.382 36,425,312 73.9 20,286 Anthem Hlth Plans of VA Inc VA 71835 671 214,902,644 1.668 144,970,972 67.5 86,184 Anthem Ins Co Inc IN 28207 671 116,120,879 0.901 81,853,062 70.5 38,160 Assurity Life Ins Co NE 71439 24,951 0.000 41,640 166.9 24 Asuris NW Hlth WA 47350 1207 1,849,787 0.014 1,637,158 88.5 701 Auto Owners Life Ins Co MI 61190 280 938,320 0.007 672,978 71.7 263 Avalon Ins Co PA 12358 1230 1,518,999 0.012 1,044,586 68.8 333 Avera Hlth Plans Inc SD 95839 11,996,435 0.093 7,113,813 59.3 5,819 Bankers Conseco Life Ins Co NY 68560 233 2,261,422 0.018 1,627,950 72.0 783 Bankers Fidelity Life Ins Co GA 61239 587 50,946,240 0.395 34,594,032 67.9 19,181 Bankers Life & Cas Co IL 61263 233 365,659,847 2.838 231,324,998 63.3 112,629 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 25

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BCBS of AL AL 55433 570 174,624,614 1.355 139,091,971 79.7 93,958 BCBS of AZ Inc AZ 53589 46,080,552 0.358 29,580,420 64.2 17,586 BCBS Of FL FL 98167 536 263,175,234 2.042 221,361,857 84.1 119,050 BCBS of GA Inc GA 54801 671 112,364,051 0.872 84,140,969 74.9 40,242 BCBS of KC MO 47171 537 47,017,506 0.365 31,981,071 68.0 16,697 BCBS Of KS Inc KS 70729 430 196,988,811 1.529 163,048,579 82.8 81,066 BCBS of MA MA 53228 3637 305,598,214 2.372 297,338,466 97.3 131,354 BCBS Of MS Mut Ins Co MS 60111 1126 29,450,277 0.229 22,778,502 77.3 9,935 BCBS of NC Inc NC 54631 240,734,005 1.868 187,588,727 77.9 100,809 BCBS Of NE NE 77780 98,771,650 0.767 73,648,772 74.6 35,763 BCBS of RI RI 53473 37,293,747 0.289 31,748,752 85.1 16,673 BCBS Of SC Inc SC 38520 661 101,106,982 0.785 60,650,815 60.0 36,544 BCBS of TN Inc TN 54518 3498 101,245,073 0.786 75,069,338 74.1 35,973 BCBS of VT VT 53295 4745 9,241,330 0.072 6,904,167 74.7 3,389 BCBS of WI WI 54003 671 69,261,875 0.538 44,714,907 64.6 14,526 BCBS of WY WY 53767 12,948,651 0.100 9,755,490 75.3 5,390 BCBSM Inc MN 55026 461 832,812 0.006 512,083 61.5 178 BCS Ins Co OH 38245 23 1,704 0.000 0 0.0 1 Blue Care Network Of MI MI 95610 572 13,058,014 0.101 9,451,809 72.4 5,812 Blue Cross of ID Hlth Serv Inc ID 60095 1290 16,575,836 0.129 11,891,456 71.7 6,374 BridgeSpan Hlth Co UT 95303 1207 830,391 0.006 535,457 64.5 297 Capital Advantage Ins Co PA 41203 1230 25,186,416 0.195 17,594,220 69.9 18,789 Capital Blue Cross PA 54720 1230 23,779,763 0.185 21,408,931 90.0 18,789 Careamerica Life Ins Co CA 71331 2798 828 0.000 0 0.0 2 Carefirst of MD Inc MD 47058 380 131,503,111 1.021 91,078,540 69.3 39,743 CDPHP Universal Benefits Inc NY 47027 4708 196,311 0.002 151,113 77.0 101 Celtic Ins Co IL 80799 1295 10,907,277 0.085 7,861,547 72.1 2,794 Central Reserve Life Ins Co OH 61727 901 7,735,438 0.060 5,017,642 64.9 1,963 Central Security Life Ins Co TX 61735 526 35,191 0.000 29,942 85.1 21 Central s H & L Co Of Omaha NE 61751 690 13,033,630 0.101 8,236,269 63.2 3,768 Central s Ind Co Of Omaha NE 34274 31 283,664 0.002 154,569 54.5 154 Central United Life Ins Co AR 61883 1117 1,354,507 0.011 949,023 70.1 487 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 26

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Christian Fidelity Life Ins Co TX 61859 574 38,152,037 0.296 24,853,607 65.1 10,234 CICA Life Ins Co of Amer CO 71463 612 533 0.000 202 37.9 3 Cincinnati Equitable Life Ins Co OH 88064 838 65,574 0.001 51,332 78.3 29 Cincinnati Life Ins Co OH 76236 244 8,125 0.000 10,565 130.0 9 Colonial Life & Accident Ins Co SC 62049 565 13,855 0.000 5,583 40.3 4 Colonial Penn Life Ins Co PA 62065 233 119,677,013 0.929 86,607,742 72.4 51,526 Columbian Mut Life Ins Co NY 62103 535 748,247 0.006 611,329 81.7 322 Combined Ins Co Of Amer IL 62146 626 43,976,988 0.341 33,651,828 76.5 14,693 Community Ins Co OH 10345 671 37,273,329 0.289 27,459,947 73.7 9,402 Communitycare Life & Hlth Ins Co OK 89008 3487 636,966 0.005 510,605 80.2 261 Companion Life Ins Co SC 77828 661 387,297 0.003 388,656 100.4 146 Compcare Hlth Serv Ins Corp WI 95693 671 448,504 0.003 338,385 75.4 115 Connecticut Gen Life Ins Co CT 62308 901 1,815,414 0.014 1,271,031 70.0 629 Conseco Life Ins Co IN 65900 4213 2,173,944 0.017 1,623,176 74.7 709 Constitution Life Ins Co TX 62359 953 44,687,380 0.347 29,590,088 66.2 11,541 Consumers Life Ins Co OH 62375 730 700,870 0.005 445,365 63.5 267 Continental Gen Ins Co OH 71404 84 48,497,450 0.376 33,555,533 69.2 14,431 Continental Life Ins Co Brentwood TN 68500 1 96,237,224 0.747 71,734,699 74.5 32,752 Country Life Ins Co IL 62553 50 50,387,388 0.391 36,556,422 72.6 17,742 Coventry Hlth & Life Ins Co MO 81973 1 5,488,357 0.043 3,688,254 67.2 1,886 CSA Fraternal Life IL 56138 21,496 0.000 23,334 108.6 9 Dean Hlth Plan Inc WI 96156 1294 23,574,677 0.183 20,572,282 87.3 15,582 Empire Healthchoice Assur Inc NY 55093 671 93,348,949 0.724 69,157,509 74.1 32,338 EPIC Life Ins Co WI 64149 68 29,745 0.000 25,240 84.9 14 Equitable Life & Cas Ins Co UT 62952 32,887,469 0.255 22,838,105 69.4 10,159 Everence Assn Inc IN 57991 4616 29,835,296 0.232 21,118,558 70.8 13,918 Excellus Hlth Plan Inc NY 55107 1186 22,620,528 0.176 17,158,105 75.9 8,615 Federal Life Ins Co IL 63223 8,416 0.000 9,742 115.8 3 Federated Mut Ins Co MN 13935 7 13,109 0.000 28,053 214.0 8 First Comm Hlth Plan Inc AL 47051 4,927,036 0.038 3,347,465 67.9 2,662 First United Amer Life Ins Co NY 74101 290 22,625,509 0.176 18,510,257 81.8 7,189 Forethought Life Ins Co IN 91642 3891 20,519,620 0.159 14,643,782 71.4 9,849 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 27

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Genworth Life & Ann Ins Co VA 65536 4011 48,494,523 0.376 31,353,396 64.7 15,830 Genworth Life Ins Co DE 70025 4011 2,736,025 0.021 2,577,887 94.2 675 Gerber Life Ins Co NY 70939 4483 94,898,941 0.736 71,015,618 74.8 34,010 Globe Life & Accident Ins Co NE 91472 290 7,201,366 0.056 6,040,686 83.9 3,082 Golden Rule Ins Co IN 62286 707 28,034,165 0.218 19,801,096 70.6 10,008 Government Personnel Mut Life Ins Co TX 63967 4712 11,460,845 0.089 8,828,202 77.0 5,179 Great Amer Life Ins Co OH 63312 84 6,455,033 0.050 4,660,987 72.2 2,163 Group Hlth Coop of Eau Claire WI 95192 60,531 0.000 20,155 33.3 10 Group Hlth Inc NY 55239 1127 5,765,949 0.045 4,123,331 71.5 1,810 Group Hospitalization & Med Srvcs DC 53007 380 13,186,993 0.102 9,830,668 74.5 4,355 Guarantee Trust Life Ins Co IL 64211 687 13,892,144 0.108 8,150,784 58.7 3,659 Hartford Life & Accident Ins Co CT 70815 91 3,235 0.000 9,267 286.5 1 Hartford Life & Ann Ins Co CT 71153 91 911 0.000 0 0.0 2 Hartford Life Ins Co CT 88072 91 928,337 0.007 672,936 72.5 214 Hawaii Medical Serv Assn HI 49948 219,063 0.002 189,692 86.6 81 Health Alliance Medical Plans IL 77950 1192 2,526,468 0.020 1,704,173 67.5 693 Health Care Serv Corp A Mut Legal Re IL 70670 917 1,015,435,245 7.880 727,537,933 71.6 385,089 Health Net Hlth Plan of OR Inc OR 95800 623 5,492,794 0.043 5,485,541 99.9 3,434 Health Net Life Ins Co CA 66141 623 22,723,352 0.176 18,078,444 79.6 7,929 Health Now NY Inc NY 55204 6,945,336 0.054 5,181,251 74.6 2,212 Health Tradition Hlth Plan WI 96628 3,236,786 0.025 2,610,356 80.6 1,304 Healthy Alliance Life Ins Co MO 78972 671 75,215,085 0.584 52,218,199 69.4 27,185 Heartland Natl Life Ins Co IN 66214 5,799,663 0.045 4,815,223 83.0 2,165 Highmark BCBSD Inc DE 53287 812 7,030,781 0.055 5,329,159 75.8 2,490 Highmark Inc PA 54771 812 214,199,191 1.662 170,087,009 79.4 96,161 Highmark West Virginia Inc. WV 54828 812 12,128,068 0.094 8,879,884 73.2 4,582 HMO dba Blue Plus MN 95649 461 413,745 0.003 325,222 78.6 152 Horizon Hlthcare Serv Inc NJ 55069 1202 378,101 0.003-1,020,758-270.0 67,631 Horizon Ins Co NJ 14690 1202 190,581,007 1.479 147,029,613 77.1 60,164 Hospital Serv Assn of NE PA PA 54747 1270 32,355,378 0.251 26,561,261 82.1 21,004 HPHC Ins Co Inc MA 18975 595 14,840,995 0.115 13,914,390 93.8 7,482 Humana Hlth Benefit Plan of LA Inc LA 95642 119 382,596 0.003 220,557 57.6 153 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 28

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Humana Hlth Ins Co Of FL Inc FL 69671 119 2,034,582 0.016 1,264,918 62.2 916 Humana Ins Co WI 73288 119 78,338,594 0.608 56,437,163 72.0 32,222 Humana Ins Co Of KY KY 60219 119 4,190,114 0.033 2,761,777 65.9 1,584 Humana Ins Co of NY NY 12634 119 945,333 0.007 669,944 70.9 433 IA Amer Life Ins Co TX 91693 315 112,118 0.001 66,446 59.3 121 Idealife Ins Co CT 97764 31 1,634,871 0.013 930,758 56.9 405 Independence Hospital Ind Plan Inc PA 54704 936 32,770,667 0.254 27,992,357 85.4 26,870 Inter Cnty Hlth Plan Inc PA 53252 936 478,891 0.004 412,915 86.2 1,412 Inter Cty Hospitalization Plan Inc PA 54763 936 4,033,752 0.031 3,657,439 90.7 1,420 Investors Heritage Life Ins Co KY 64904 2,128 0.000 6,496 305.3 1 Investors Life Ins Co N Amer TX 63487 449 944 0.000 6,724 712.3 3 Jackson Natl Life Ins Co MI 65056 918 431,673 0.003 444,041 102.9 237 Jefferson Life Ins Co TX 94790 285,424 0.002 361,168 126.5 154 Jefferson Natl Life Ins Co TX 64017 1,761,357 0.014 1,321,594 75.0 504 John Alden Life Ins Co WI 65080 19 395,666 0.003 288,679 73.0 130 Kanawha Ins Co SC 65110 119 1,071,096 0.008 932,581 87.1 337 Kansas City Life Ins Co MO 65129 588 47,303 0.000 37,183 78.6 15 KPS Hlth Plans WA 53872 1185 2,795,288 0.022 1,978,543 70.8 1,026 Liberty Natl Life Ins Co NE 65331 290 1,736,748 0.013 1,082,001 62.3 1,061 LifeSecure Ins Co MI 77720 572 12,218 0.000 7,893 64.6 9 LifeWise Hlth Plan of OR Inc OR 84930 962 3,797,975 0.029 2,503,349 65.9 937 Lincoln Heritage Life Ins Co IL 65927 18,400,494 0.143 11,569,158 62.9 4,675 Lincoln Republic Ins Co ND 65641 3527 7,645 0.000 15,558 203.5 5 Louisiana Hlth Serv & Ind Co LA 81200 438 78,802,013 0.612 60,832,450 77.2 30,740 Loyal Amer Life Ins Co OH 65722 901 70,588,189 0.548 49,552,344 70.2 26,244 Madison Natl Life Ins Co Inc WI 65781 450-194 0.000 0 0.0 1 Marquette Natl Life Ins Co TX 71072 953 11,102,351 0.086 8,601,734 77.5 3,383 Medica Hlth Plans MN 52626 1552 457,041 0.004 197,445 43.2 101 Medical Hlth Insuring Corp of OH OH 95828 730 39,880 0.000 17,473 43.8 11 Medical Mut Of OH OH 29076 730 16,338,292 0.127 11,130,564 68.1 4,958 Medico Corp Life Ins Co NE 79987 3527 488,992 0.004 469,755 96.1 185 Medico Ins Co NE 31119 3527 23,308,492 0.181 17,747,633 76.1 7,872 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 29

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Medisun Inc AZ 95982 44,902 0.000 40,163 89.4 12 MercyCare HMO Inc WI 12195 3595 569,596 0.004 477,532 83.8 418 Metropolitan Life Ins Co NY 65978 241 3,271 0.000 10,322 315.6 2 Mid West Natl Life Ins Co Of TN TX 66087 264 34,676 0.000 30,306 87.4 26 Midwestern United Life Ins Co IN 66109 229 5,072 0.000 11,662 229.9 2 Motorists Commercial Mut Ins Co OH 13331 291 4,129 0.000 967 23.4 3 Mutual Of Omaha Ins Co NE 71412 261 296,603,484 2.302 188,914,470 63.7 83,710 National Cas Co WI 11991 140 9,859 0.000 19,362 196.4 28 National Found Life Ins Co TX 98205 839 98,152 0.001 114,926 117.1 40 National Guardian Life Ins Co WI 66583 1211 339 0.000 7,334 2,163.4 0 National Hlth Ins Co TX 82538 2538 15,511 0.000 74,063 477.5 25 Nationwide Life Ins Co OH 66869 140 9,413,781 0.073 6,388,239 67.9 2,755 New Era Life Ins Co TX 78743 520 55,423,353 0.430 42,590,411 76.8 23,311 New Era Life Ins Co Of Midwest TX 69698 520 25,483,275 0.198 19,784,248 77.6 12,426 New W Hlth Serv MT 95829 316,841 0.002 281,188 88.7 98 New York Life Ins Co NY 66915 826 2,869,588 0.022 2,075,318 72.3 806 Noridian Mut Ins Co ND 55891 66,831,748 0.519 55,492,969 83.0 27,395 North Amer Ins Co WI 68349 574 22,805,225 0.177 17,756,954 77.9 7,126 Old Amer Ins Co MO 67199 588 8,829 0.000 505 5.7 15 Old Surety Life Ins Co OK 67326 24,027,048 0.186 15,342,378 63.9 10,499 Order of United Commercial Travelers OH 56383 65,716,787 0.510 40,401,256 61.5 19,664 Oxford Life Ins Co AZ 76112 574 13,759,567 0.107 11,839,073 86.0 4,627 Pacificare Life & Hlth Ins Co IN 70785 707 13,335,524 0.103 11,264,237 84.5 4,881 Paramount Ins Co OH 11518 1212 2,581,981 0.020 1,560,360 60.4 899 Pekin Life Ins Co IL 67628 153 16,481,931 0.128 11,971,390 72.6 6,240 Pennsylvania Life Ins Co PA 67660 4667 7,431,596 0.058 4,806,610 64.7 1,858 Philadelphia Amer Life Ins Co TX 67784 520 40,817,296 0.317 30,851,045 75.6 16,720 Physicians Life Ins Co NE 72125 367 80,471,926 0.625 53,674,899 66.7 29,461 Physicians Mut Ins Co NE 80578 367 109,012,906 0.846 71,410,685 65.5 33,412 Physicians Plus Ins Corp WI 95341 2,763,598 0.021 2,255,908 81.6 1,079 Premera Blue Cross WA 47570 962 40,899,305 0.317 29,308,374 71.7 15,932 Principal Life Ins Co IA 61271 332 22,696,618 0.176 15,681,257 69.1 6,357 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 30

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Protective Life Ins Co TN 68136 458 13,635 0.000 21,639 158.7 11 Providence Hlth Plan OR 95005 4788 594,870 0.005 652,235 109.6 105 Provident Amer Ins Co TX 68179 11,970 0.000 10,904 91.1 8 Provident Amer Life & Hlth Ins Co OH 67903 901 13,726,644 0.107 9,400,071 68.5 3,545 Prudential Ins Co Of Amer NJ 68241 304 191,308 0.001 192,256 100.5 73 Puritan Life Ins Co of Amer TX 71390 4826 9,663,823 0.075 7,173,866 74.2 2,759 Pyramid Life Ins Co KS 68284 953 18,046,285 0.140 11,789,607 65.3 4,724 Regence BCBS of OR OR 54933 1207 20,688,814 0.161 13,928,346 67.3 6,714 Regence BCBS of UT UT 54550 1207 26,444,861 0.205 16,103,204 60.9 9,547 Regence BlueShield WA 53902 1207 38,326,895 0.297 28,435,464 74.2 13,869 Regence Blueshield Of ID Inc ID 60131 1207 11,987,970 0.093 7,885,664 65.8 4,120 Reliable Life Ins Co MO 68357 215 78 0.000 320 410.3 1 Reserve Natl Ins Co OK 68462 215 30,550,056 0.237 18,164,099 59.5 8,918 Rocky Mountain Hlthcare Options Inc CO 47004 1184 0 0.000 21,360 N/A 0 Rocky Mountain Hospital & Medical CO 11011 671 56,664,057 0.440 37,116,905 65.5 21,334 Royal Neighbors Of Amer IL 57657 36,179,004 0.281 25,121,178 69.4 10,491 Ryder Hlth Plan Inc PR 95743 3,513,048 0.027 3,050,372 86.8 4,574 Sagicor Life Ins Co TX 60445 76,545 0.001 75,932 99.2 34 Sanford Hlth Plan SD 95683 1246 3,304,989 0.026 2,579,602 78.1 1,375 Sanford Hlth Plan of MN MN 95725 1246 362,661 0.003 306,191 84.4 155 Security Hlth Plan of WI Inc WI 96881 4,614,641 0.036 3,849,902 83.4 1,407 Security Life Of Denver Ins Co CO 68713 229 4,604 0.000 4,110 89.3 4 Sentinel Security Life Ins Co UT 68802 31,845,533 0.247 23,934,817 75.2 11,982 Shelter Life Ins Co MO 65757 123 824,482 0.006 929,448 112.7 351 Shenandoah Life Ins Co VA 68845 4764 7,881,516 0.061 5,112,989 64.9 1,845 Sierra Hlth & Life Ins Co Inc NV 71420 707 16,049,452 0.125 12,428,392 77.4 5,299 Southwest Serv Life Ins Co TX 82430 1339 536,941 0.004 274,306 51.1 112 SPJST TX 57436 539,337 0.004 438,081 81.2 175 Standard Life & Accident Ins Co TX 86355 408 58,468,418 0.454 38,016,130 65.0 20,412 Farm Mut Auto Ins Co IL 25178 176 224,021,453 1.739 162,800,661 72.7 80,769 Mut Ins Co GA 69132 11,498,370 0.089 7,057,554 61.4 2,890 Sterling Investors Life Ins Co GA 89184 4722 13,299,186 0.103 8,474,064 63.7 3,159 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 31

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Sterling Life Ins Co IL 77399 1199 49,164,643 0.382 37,947,380 77.2 20,393 The Vt Hlth Plan LLC VT 95696 4745 854,634 0.007 659,524 77.2 516 Thrivent Financial For Lutherans WI 56014 2938 57,698,221 0.448 38,653,410 67.0 19,996 Time Ins Co WI 69477 19 344,082 0.003 207,682 60.4 115 Transamerica Financial Life Ins Co NY 70688 468 1,298,871 0.010 789,505 60.8 297 Transamerica Life Ins Co IA 86231 468 18,218,675 0.141 12,947,664 71.1 6,446 Transamerica Premier Life Ins Co IA 66281 468 5,842,217 0.045 4,219,431 72.2 1,694 Trustmark Ins Co IL 61425 276 221,152 0.002 111,670 50.5 56 UCare MN MN 52629 4380 206,223 0.002 138,803 67.3 62 Unicare Life & Hlth Ins Co IN 80314 671 20,915,916 0.162 12,705,734 60.7 6,845 Unified Life Ins Co TX 11121 5,052,770 0.039 3,587,606 71.0 1,711 Union Fidelity Life Ins Co KS 62596 350 999,418 0.008 837,406 83.8 371 Union Labor Life Ins Co MD 69744 781 241,075 0.002 472,053 195.8 154 United Amer Ins Co NE 92916 290 199,565,834 1.549 135,535,316 67.9 60,531 United Farm Family Life Ins Co IN 69892 542 158,422 0.001 144,387 91.1 80 United Heritage Life Ins Co ID 63983 2878 6,079 0.000 2,266 37.3 3 United Hlthcare of AL Inc AL 95784 707 1,787,553 0.014 1,351,698 75.6 822 United Hlthcare of AZ Inc AZ 96016 707 32,940 0.000 25,350 77.0 21 United Natl Life Ins Co Of Amer IL 92703 687 5,598,357 0.043 4,546,813 81.2 2,293 United Of Omaha Life Ins Co NE 69868 261 819,125,268 6.357 603,372,592 73.7 317,449 United Security Assur Co Of PA PA 42129 93,402 0.001 92,986 99.6 31 United Teacher Assoc Ins Co TX 63479 84 48,096,068 0.373 32,094,737 66.7 13,492 United World Life Ins Co NE 72850 261 385,547,297 2.992 263,715,055 68.4 123,218 UnitedHealthcare Ins Co CT 79413 707 2,438,534,445 18.924 1,909,040,852 78.3 976,449 Unity Hlth Plans Ins Corp WI 95796 1,245,078 0.010 854,783 68.7 599 Universal Fidelity Life Ins Co OK 70122 5,087,216 0.039 3,284,286 64.6 1,170 Upmc Hlth Benefits Inc PA 11018 1324 131,645 0.001 246,711 187.4 64 US Hlth & Life Ins Co Inc MI 97772 25,816 0.000 39,737 153.9 6 USAA Life Ins Co TX 69663 200 150,000,576 1.164 111,871,989 74.6 62,876 USAble Life AR 94358 876 134,227 0.001 91,237 68.0 27 USAble Mut Ins Co AR 83470 876 193,985,447 1.505 145,798,716 75.2 81,331 UTMB Hlth Plans Inc TX 95764 786,710 0.006 366,550 46.6 306 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 32

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Voya Retirement Ins & Ann Co CT 86509 229 23,453 0.000 33,413 142.5 10 Washington Natl Ins Co IN 70319 233 77,216,059 0.599 50,151,154 64.9 21,635 Wellmark Inc IA 88848 770 243,352,220 1.889 189,064,264 77.7 89,799 Wellmark Of SD Inc SD 60128 770 45,228,824 0.351 34,547,558 76.4 16,201 Wisconsin Physicians Serv Ins Corp WI 53139 68 85,416,757 0.663 49,343,404 57.8 27,040 Woodmen World Assur Life Assn CO 56499 44,082,156 0.342 32,952,093 74.8 15,477 WPS Hlth Plan Inc WI 10159 68 343,893 0.003 155,377 45.2 70 TOTAL 12,885,663,656 9,531,626,966 74.0 4,945,845 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 33

34

INDIVIDUAL POLICIES ISSUED IN 2012, 2013 AND 2014 BY DIRECT PREMIUMS EARNED 35

36

June 25, 2015 In Order by Direct Premiums NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 622,968,432 11.005 486,055,830 78.0 358,000 Health Care Serv Corp A Mut Legal Re IL 70670 917 329,039,558 5.812 277,701,638 84.4 184,770 United Of Omaha Life Ins Co NE 69868 261 308,187,274 5.444 226,791,250 73.6 175,598 BCBS of MI Mut Ins Co MI 54291 572 297,023,923 5.247 458,174,850 154.3 204,771 BCBSM Inc MN 55026 461 233,760,218 4.129 172,545,543 73.8 87,734 American Continental Ins Co TN 12321 1 217,517,531 3.842 165,666,603 76.2 132,473 Colonial Penn Life Ins Co PA 62065 233 217,156,591 3.836 149,336,993 68.8 132,809 Continental Life Ins Co Brentwood TN 68500 1 207,714,261 3.669 152,561,175 73.4 125,666 Mutual Of Omaha Ins Co NE 71412 261 207,570,555 3.667 160,603,759 77.4 166,396 Omaha Ins Co NE 13100 261 139,994,840 2.473 104,165,507 74.4 151,687 Humana Ins Co WI 73288 119 135,767,204 2.398 101,584,719 74.8 83,151 American Retirement Life Ins Co OH 88366 901 117,907,762 2.083 87,751,541 74.4 95,913 BCBS Of FL FL 98167 536 110,412,592 1.950 76,715,728 69.5 47,864 Wellmark Inc IA 88848 770 104,292,074 1.842 85,371,017 81.9 66,518 BCBS of NC Inc NC 54631 96,843,923 1.711 63,120,455 65.2 53,792 BCBS of MA MA 53228 3637 74,221,410 1.311 67,981,364 91.6 46,902 Aetna Life Ins Co CT 60054 1 72,231,018 1.276 52,842,707 73.2 32,194 Horizon Ins Co NJ 14690 1202 67,734,726 1.197 69,060,236 102.0 30,530 Family Life Ins Co TX 63053 1117 64,042,753 1.131 50,724,542 79.2 24,066 USAA Life Ins Co TX 69663 200 63,661,530 1.125 43,903,442 69.0 37,972 Stonebridge Life Ins Co VT 65021 468 61,717,597 1.090 52,919,345 85.7 51,131 Physicians Mut Ins Co NE 80578 367 61,435,180 1.085 31,691,039 51.6 39,722 Central s Ind Co Of Omaha NE 34274 31 60,300,608 1.065 41,633,920 69.0 37,671 Equitable Life & Cas Ins Co UT 62952 58,556,870 1.034 47,301,858 80.8 40,745 BCBS of AL AL 55433 570 56,079,133 0.991 58,741,937 104.7 32,649 Anthem Hlth Plans of VA Inc VA 71835 671 54,295,071 0.959 37,203,403 68.5 27,732 Philadelphia Amer Life Ins Co TX 67784 520 48,405,808 0.855 35,756,520 73.9 32,347 Forethought Life Ins Co IN 91642 3891 48,239,729 0.852 34,578,102 71.7 28,739 Sterling Life Ins Co IL 77399 1199 47,634,293 0.841 35,978,433 75.5 22,463 USAble Mut Ins Co AR 83470 876 45,898,888 0.811 35,308,083 76.9 30,806 HPHC Ins Co Inc MA 18975 595 44,794,648 0.791 32,328,025 72.2 24,459 Farm Mut Auto Ins Co IL 25178 176 43,989,968 0.777 32,117,617 73.0 24,789 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 37

June 25, 2015 In Order by Direct Premiums NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BCBS Of KS Inc KS 70729 430 39,029,601 0.689 31,743,669 81.3 25,606 Anthem Hlth Plans Of KY Inc KY 95120 671 38,091,024 0.673 26,932,985 70.7 17,345 Community Ins Co OH 10345 671 37,327,811 0.659 24,427,334 65.4 22,175 United Amer Ins Co NE 92916 290 37,241,432 0.658 21,660,496 58.2 29,883 BCBS of GA Inc GA 54801 671 36,345,291 0.642 27,386,743 75.4 19,138 New Era Life Ins Co TX 78743 520 34,705,496 0.613 27,304,118 78.7 21,843 Gerber Life Ins Co NY 70939 4483 34,644,727 0.612 26,360,210 76.1 16,015 BCBS Of NE NE 77780 34,595,949 0.611 28,226,755 81.6 18,966 Bankers Fidelity Life Ins Co GA 61239 587 34,018,552 0.601 22,965,007 67.5 18,978 American Family Life Assur Co of Col NE 60380 370 33,571,461 0.593 28,459,309 84.8 18,520 BCBS Of SC Inc SC 38520 661 32,303,184 0.571 22,195,243 68.7 19,243 Anthem Ins Co Inc IN 28207 671 30,104,057 0.532 20,706,701 68.8 15,098 Wisconsin Physicians Serv Ins Corp WI 53139 68 30,057,572 0.531 19,714,830 65.6 15,279 Triple S Salud Inc PR 55816 4802 29,452,330 0.520 20,435,608 69.4 22,155 Medico Ins Co NE 31119 3527 27,697,342 0.489 20,234,115 73.1 15,801 Highmark Inc PA 54771 812 27,650,212 0.488 27,100,486 98.0 17,491 Louisiana Hlth Serv & Ind Co LA 81200 438 27,581,568 0.487 21,917,240 79.5 13,279 BCBS of AZ Inc AZ 53589 27,046,548 0.478 19,361,616 71.6 14,643 New Era Life Ins Co Of Midwest TX 69698 520 24,950,549 0.441 20,085,988 80.5 15,482 Health Net Life Ins Co CA 66141 623 24,284,123 0.429 16,727,404 68.9 11,627 Carefirst of MD Inc MD 47058 380 23,764,367 0.420 19,363,530 81.5 16,368 Rocky Mountain Hospital & Medical CO 11011 671 23,335,332 0.412 17,093,784 73.3 13,284 United World Life Ins Co NE 72850 261 21,214,532 0.375 16,640,675 78.4 8,544 Premera Blue Cross WA 47570 962 20,904,852 0.369 16,314,777 78.0 12,413 Government Personnel Mut Life Ins Co TX 63967 4712 20,821,111 0.368 15,660,313 75.2 12,778 Loyal Amer Life Ins Co OH 65722 901 19,261,086 0.340 13,316,350 69.1 10,486 Heartland Natl Life Ins Co IN 66214 19,009,121 0.336 15,310,295 80.5 8,599 Healthy Alliance Life Ins Co MO 78972 671 18,716,271 0.331 13,519,630 72.2 9,681 Old Surety Life Ins Co OK 67326 17,514,349 0.309 10,068,688 57.5 11,370 Manhattan Life Ins Co NY 65870 1117 17,221,042 0.304 8,080,874 46.9 20,546 Priority Hlth MI 95561 3383 15,662,158 0.277 12,055,704 77.0 8,014 American Republic Corp Ins Co NE 67679 3527 14,970,358 0.264 9,527,275 63.6 7,123 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 38

June 25, 2015 In Order by Direct Premiums NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Anthem Hlth Plans of NH NH 53759 671 14,929,515 0.264 10,343,043 69.3 8,458 Blue Care Network Of MI MI 95610 572 13,904,971 0.246 8,722,539 62.7 5,936 Regence BlueShield WA 53902 1207 13,822,434 0.244 11,391,544 82.4 9,079 Anthem Hlth Plans Inc CT 60217 671 13,669,784 0.241 11,581,271 84.7 9,357 Noridian Mut Ins Co ND 55891 13,454,313 0.238 10,485,693 77.9 9,012 Combined Ins Co Of Amer IL 62146 626 13,256,154 0.234 10,058,335 75.9 10,164 Standard Life & Accident Ins Co TX 86355 408 13,205,332 0.233 10,027,972 75.9 12,642 Oxford Life Ins Co AZ 76112 574 12,786,034 0.226 10,962,020 85.7 10,611 Tufts Ins Co Inc MA 60117 4742 12,547,736 0.222 11,287,608 90.0 6,493 Thrivent Financial For Lutherans WI 56014 2938 12,406,275 0.219 7,269,272 58.6 7,331 BCBS of KC MO 47171 537 12,336,115 0.218 10,657,299 86.4 6,092 American Republic Ins Co IA 60836 3527 12,197,707 0.215 8,176,612 67.0 8,326 BCBS of TN Inc TN 54518 3498 12,194,246 0.215 8,505,951 69.8 11,249 Sentinel Security Life Ins Co UT 68802 11,723,031 0.207 9,229,080 78.7 5,003 Woodmen World Assur Life Assn CO 56499 11,595,912 0.205 8,472,200 73.1 6,126 BCBS of WI WI 54003 671 10,933,533 0.193 7,350,679 67.2 11,706 Genworth Life & Ann Ins Co VA 65536 4011 10,816,412 0.191 6,537,020 60.4 4,879 Wellmark Of SD Inc SD 60128 770 10,534,891 0.186 7,753,918 73.6 6,646 Dean Hlth Plan Inc WI 96156 1294 9,755,814 0.172 8,462,621 86.7 9,385 Aetna Hlth & Life Ins Co CT 78700 1 9,020,730 0.159 6,973,133 77.3 9,622 CDPHP Universal Benefits Inc NY 47027 4708 8,536,556 0.151 11,591,952 135.8 4,782 Medical Mut Of OH OH 29076 730 7,989,110 0.141 5,329,365 66.7 5,767 Reserve Natl Ins Co OK 68462 215 7,813,269 0.138 8,593,537 110.0 7,897 Humana Ins Co of NY NY 12634 119 7,436,209 0.131 5,202,791 70.0 4,194 Everence Assn Inc IN 57991 4616 7,401,046 0.131 4,353,216 58.8 4,287 Anthem Hlth Plans of ME Inc ME 52618 671 7,386,175 0.130 6,401,590 86.7 4,555 Empire Healthchoice Assur Inc NY 55093 671 7,001,154 0.124 9,493,345 135.6 3,069 Group Hospitalization & Med Srvcs DC 53007 380 6,805,914 0.120 5,652,031 83.0 4,773 First United Amer Life Ins Co NY 74101 290 6,744,364 0.119 3,578,246 53.1 7,143 Continental Gen Ins Co OH 71404 84 6,686,610 0.118 4,854,420 72.6 3,366 Independence Hospital Ind Plan Inc PA 54704 936 6,573,647 0.116 6,248,073 95.0 5,390 Humana Hlth Ins Co Of FL Inc FL 69671 119 6,565,670 0.116 3,502,867 53.4 3,835 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 39

June 25, 2015 In Order by Direct Premiums NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Sterling Investors Life Ins Co GA 89184 4722 6,385,992 0.113 4,977,395 77.9 2,575 Pekin Life Ins Co IL 67628 153 6,338,266 0.112 4,397,330 69.4 3,932 Country Life Ins Co IL 62553 50 5,843,716 0.103 3,609,808 61.8 4,064 Regence BCBS of UT UT 54550 1207 4,894,126 0.086 3,739,979 76.4 3,316 BCBS Of MS Mut Ins Co MS 60111 1126 4,670,090 0.082 4,969,532 106.4 2,612 The Vt Hlth Plan LLC VT 95696 4745 4,449,771 0.079 3,789,726 85.2 3,226 Fallon Hlth & Life Assur Co MA 66828 4741 4,362,492 0.077 4,074,052 93.4 1,822 Geisinger Ind Ins Co PA 10244 1143 4,127,274 0.073 3,275,967 79.4 1,963 Avera Hlth Plans Inc SD 95839 4,091,990 0.072 2,562,841 62.6 3,056 Universal Fidelity Life Ins Co OK 70122 4,035,164 0.071 3,054,688 75.7 3,234 BCBS of WY WY 53767 3,871,597 0.068 2,850,074 73.6 2,729 Humana Ins Co Of KY KY 60219 119 3,864,313 0.068 2,468,848 63.9 2,246 Bankers Conseco Life Ins Co NY 68560 233 3,764,442 0.066 2,723,071 72.3 2,190 Highmark BCBSD Inc DE 53287 812 3,570,126 0.063 2,382,115 66.7 2,162 Transamerica Life Ins Co IA 86231 468 3,252,792 0.057 2,080,294 64.0 1,656 Regence BCBS of OR OR 54933 1207 3,167,824 0.056 3,865,009 122.0 1,835 Asuris NW Hlth WA 47350 1207 3,096,237 0.055 2,621,565 84.7 2,167 Health Alliance Medical Plans IL 77950 1192 3,037,985 0.054 2,399,987 79.0 991 BCBS of RI RI 53473 2,737,813 0.048 2,330,740 85.1 1,223 Humana Hlth Benefit Plan of LA Inc LA 95642 119 2,651,705 0.047 1,663,664 62.7 1,206 Marquette Natl Life Ins Co TX 71072 953 2,532,290 0.045 1,997,002 78.9 826 Group Hlth Coop of S Central WI WI 95311 2,521,099 0.045 3,113,044 123.5 1,227 Hospital Serv Assn of NE PA PA 54747 1270 2,501,652 0.044 1,976,066 79.0 2,714 Excellus Hlth Plan Inc NY 55107 1186 2,450,055 0.043 2,874,175 117.3 1,124 Highmark West Virginia Inc. WV 54828 812 2,404,199 0.042 1,968,031 81.9 1,193 United Natl Life Ins Co Of Amer IL 92703 687 2,389,202 0.042 2,425,734 101.5 1,167 Capital Advantage Ins Co PA 41203 1230 2,237,817 0.040 1,592,497 71.2 2,209 First Comm Hlth Plan Inc AL 47051 2,162,058 0.038 1,640,120 75.9 1,481 Capital Blue Cross PA 54720 1230 2,112,836 0.037 1,937,777 91.7 2,209 Avalon Ins Co PA 12358 1230 2,039,208 0.036 1,566,880 76.8 445 Constitution Life Ins Co TX 62359 953 2,012,465 0.036 1,451,173 72.1 811 Columbian Mut Life Ins Co NY 62103 535 1,989,139 0.035 1,454,720 73.1 951 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 40

June 25, 2015 In Order by Direct Premiums NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Globe Life & Accident Ins Co NE 91472 290 1,798,155 0.032 1,536,805 85.5 1,254 Blue Cross of ID Hlth Serv Inc ID 60095 1290 1,659,814 0.029 1,243,527 74.9 733 Unity Hlth Plans Ins Corp WI 95796 1,649,888 0.029 1,050,754 63.7 913 Medico Corp Life Ins Co NE 79987 3527 1,543,250 0.027 1,008,455 65.3 4,414 Mut Ins Co GA 69132 1,296,350 0.023 1,110,185 85.6 727 Humanadental Ins Co WI 70580 119 1,267,366 0.022 899,620 71.0 1,517 Liberty Natl Life Ins Co NE 65331 290 1,247,393 0.022 719,697 57.7 1,059 Alliance Hlth & Life Ins Co MI 60134 1311 1,239,888 0.022 958,836 77.3 403 Order of United Commercial Travelers OH 56383 1,071,661 0.019 500,348 46.7 533 Regence Blueshield Of ID Inc ID 60131 1207 967,008 0.017 696,648 72.0 480 Health Now NY Inc NY 55204 898,551 0.016 1,588,910 176.8 352 New W Hlth Serv MT 95829 840,563 0.015 702,082 83.5 513 Sanford Hlth Plan SD 95683 1246 833,856 0.015 867,950 104.1 547 Washington Natl Ins Co IN 70319 233 784,516 0.014 524,920 66.9 393 THP Ins Co WV 60016 1297 756,831 0.013 454,776 60.1 4,412 Health Tradition Hlth Plan WI 96628 734,243 0.013 646,099 88.0 417 Security Hlth Plan of WI Inc WI 96881 643,444 0.011 480,680 74.7 318 Group Hlth Inc NY 55239 1127 609,055 0.011 918,091 150.7 201 Paramount Ins Co OH 11518 1212 578,688 0.010 287,835 49.7 279 Christian Fidelity Life Ins Co TX 61859 574 501,421 0.009 363,044 72.4 262 Qualchoice Life & Hlth Ins Co Inc AR 70998 4807 498,174 0.009 417,262 83.8 491 MercyCare HMO Inc WI 12195 3595 467,055 0.008 495,824 106.2 422 Genworth Life Ins Co DE 70025 4011 462,007 0.008 1,217,408 263.5 108 American Progressive L&H Ins Of NY NY 80624 953 400,688 0.007 250,332 62.5 154 Physicians Plus Ins Corp WI 95341 383,371 0.007 289,472 75.5 216 BCBS of VT VT 53295 4745 350,101 0.006 359,044 102.6 152 Aultcare Ins Co OH 77216 4805 323,828 0.006 201,262 62.2 188 Companion Life Ins Co SC 77828 661 303,823 0.005 201,442 66.3 603 Communitycare Life & Hlth Ins Co OK 89008 3487 271,398 0.005 286,661 105.6 121 Royal Neighbors Of Amer IL 57657 268,820 0.005 244,861 91.1 116 Gundersen Hlth Plan Inc WI 95101 4751 266,569 0.005 214,963 80.6 233 Ryder Hlth Plan Inc PR 95743 238,255 0.004 160,276 67.3 253 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 41

June 25, 2015 In Order by Direct Premiums NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Health First Ins Inc FL 14140 4740 191,472 0.003 300,287 156.8 50 EPIC Life Ins Co WI 64149 68 165,286 0.003 127,680 77.2 94 LifeWise Hlth Plan of OR Inc OR 84930 962 141,016 0.002 265,536 188.3 75 Summa Ins Co Inc OH 10649 3259 136,622 0.002 95,974 70.2 61 Horizon Hlthcare Serv Inc NJ 55069 1202 134,381 0.002-479,454-356.8 30,530 Coventry Hlth & Life Ins Co MO 81973 1 128,156 0.002 140,904 109.9 73 American Pioneer Life Ins Co FL 60763 953 123,427 0.002 104,455 84.6 37 Sierra Hlth & Life Ins Co Inc NV 71420 707 98,310 0.002 39,504 40.2 49 KPS Hlth Plans WA 53872 1185 72,756 0.001 57,293 78.7 44 Pacificsource Hlth Plans OR 54976 4704 69,043 0.001 58,342 84.5 37 Upmc Hlth Benefits Inc PA 11018 1324 59,942 0.001 2,495 4.2 32 Bankers Fidelity Assur Co GA 71919 587 56,923 0.001 38,080 66.9 151 Sanford Hlth Plan of MN MN 95725 1246 55,649 0.001 54,201 97.4 26 Standard Life & Cas Ins Co UT 71706 50,718 0.001 38,380 75.7 124 CSI Life Ins Co NE 82880 31 41,172 0.001 21,067 51.2 222 Western Catholic Union IL 57711 38,467 0.001 25,924 67.4 93 Individual Assur Co Life Hlth & Acc OK 81779 30,287 0.001 44,231 146.0 146 Members Hlth Ins Co AZ 94587 4677 26,382 0.000 18,699 70.9 20 Pacificare Life & Hlth Ins Co IN 70785 707 24,445 0.000 13,642 55.8 11 United Hlthcare of AL Inc AL 95784 707 21,747 0.000 17,250 79.3 11 Cigna Hlth & Life Ins Co CT 67369 901 9,420 0.000 12,147 128.9 5 Pyramid Life Ins Co KS 68284 953 7,144 0.000 1,629 22.8 2 Central s H & L Co Of Omaha NE 61751 690 5,404 0.000 279 5.2 1 Loyal Christian Benefit Assn PA 56758 4,570 0.000 3,071 67.2 27 Transamerica Premier Life Ins Co IA 66281 468 4,142 0.000 516 12.5 0 Shenandoah Life Ins Co VA 68845 4764 2,869 0.000 1,939 67.6 13 Consumers Life Ins Co OH 62375 730 1,292 0.000 796 61.6 0 Humana Benefit Plan of IL Inc IL 60052 119 550 0.000 0 0.0 1 Unicare Life & Hlth Ins Co IN 80314 671 0 0.000 614 N/A 0 TOTAL 5,660,943,396 4,537,901,630 80.2 3,486,288 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 42

INDIVIDUAL POLICIES ISSUED IN 2012, 2013 AND 2014 BY COMPANY NAME 43

44

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Aetna Hlth & Life Ins Co CT 78700 1 9,020,730 0.159 6,973,133 77.3 9,622 Aetna Life Ins Co CT 60054 1 72,231,018 1.276 52,842,707 73.2 32,194 Alliance Hlth & Life Ins Co MI 60134 1311 1,239,888 0.022 958,836 77.3 403 American Continental Ins Co TN 12321 1 217,517,531 3.842 165,666,603 76.2 132,473 American Family Life Assur Co of Col NE 60380 370 33,571,461 0.593 28,459,309 84.8 18,520 American Pioneer Life Ins Co FL 60763 953 123,427 0.002 104,455 84.6 37 American Progressive L&H Ins Of NY NY 80624 953 400,688 0.007 250,332 62.5 154 American Republic Corp Ins Co NE 67679 3527 14,970,358 0.264 9,527,275 63.6 7,123 American Republic Ins Co IA 60836 3527 12,197,707 0.215 8,176,612 67.0 8,326 American Retirement Life Ins Co OH 88366 901 117,907,762 2.083 87,751,541 74.4 95,913 Anthem Hlth Plans Inc CT 60217 671 13,669,784 0.241 11,581,271 84.7 9,357 Anthem Hlth Plans Of KY Inc KY 95120 671 38,091,024 0.673 26,932,985 70.7 17,345 Anthem Hlth Plans of ME Inc ME 52618 671 7,386,175 0.130 6,401,590 86.7 4,555 Anthem Hlth Plans of NH NH 53759 671 14,929,515 0.264 10,343,043 69.3 8,458 Anthem Hlth Plans of VA Inc VA 71835 671 54,295,071 0.959 37,203,403 68.5 27,732 Anthem Ins Co Inc IN 28207 671 30,104,057 0.532 20,706,701 68.8 15,098 Asuris NW Hlth WA 47350 1207 3,096,237 0.055 2,621,565 84.7 2,167 Aultcare Ins Co OH 77216 4805 323,828 0.006 201,262 62.2 188 Avalon Ins Co PA 12358 1230 2,039,208 0.036 1,566,880 76.8 445 Avera Hlth Plans Inc SD 95839 4,091,990 0.072 2,562,841 62.6 3,056 Bankers Conseco Life Ins Co NY 68560 233 3,764,442 0.066 2,723,071 72.3 2,190 Bankers Fidelity Assur Co GA 71919 587 56,923 0.001 38,080 66.9 151 Bankers Fidelity Life Ins Co GA 61239 587 34,018,552 0.601 22,965,007 67.5 18,978 BCBS of AL AL 55433 570 56,079,133 0.991 58,741,937 104.7 32,649 BCBS of AZ Inc AZ 53589 27,046,548 0.478 19,361,616 71.6 14,643 BCBS Of FL FL 98167 536 110,412,592 1.950 76,715,728 69.5 47,864 BCBS of GA Inc GA 54801 671 36,345,291 0.642 27,386,743 75.4 19,138 BCBS of KC MO 47171 537 12,336,115 0.218 10,657,299 86.4 6,092 BCBS Of KS Inc KS 70729 430 39,029,601 0.689 31,743,669 81.3 25,606 BCBS of MA MA 53228 3637 74,221,410 1.311 67,981,364 91.6 46,902 BCBS of MI Mut Ins Co MI 54291 572 297,023,923 5.247 458,174,850 154.3 204,771 BCBS Of MS Mut Ins Co MS 60111 1126 4,670,090 0.082 4,969,532 106.4 2,612 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 45

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BCBS of NC Inc NC 54631 96,843,923 1.711 63,120,455 65.2 53,792 BCBS Of NE NE 77780 34,595,949 0.611 28,226,755 81.6 18,966 BCBS of RI RI 53473 2,737,813 0.048 2,330,740 85.1 1,223 BCBS Of SC Inc SC 38520 661 32,303,184 0.571 22,195,243 68.7 19,243 BCBS of TN Inc TN 54518 3498 12,194,246 0.215 8,505,951 69.8 11,249 BCBS of VT VT 53295 4745 350,101 0.006 359,044 102.6 152 BCBS of WI WI 54003 671 10,933,533 0.193 7,350,679 67.2 11,706 BCBS of WY WY 53767 3,871,597 0.068 2,850,074 73.6 2,729 BCBSM Inc MN 55026 461 233,760,218 4.129 172,545,543 73.8 87,734 Blue Care Network Of MI MI 95610 572 13,904,971 0.246 8,722,539 62.7 5,936 Blue Cross of ID Hlth Serv Inc ID 60095 1290 1,659,814 0.029 1,243,527 74.9 733 Capital Advantage Ins Co PA 41203 1230 2,237,817 0.040 1,592,497 71.2 2,209 Capital Blue Cross PA 54720 1230 2,112,836 0.037 1,937,777 91.7 2,209 Carefirst of MD Inc MD 47058 380 23,764,367 0.420 19,363,530 81.5 16,368 CDPHP Universal Benefits Inc NY 47027 4708 8,536,556 0.151 11,591,952 135.8 4,782 Central s H & L Co Of Omaha NE 61751 690 5,404 0.000 279 5.2 1 Central s Ind Co Of Omaha NE 34274 31 60,300,608 1.065 41,633,920 69.0 37,671 Christian Fidelity Life Ins Co TX 61859 574 501,421 0.009 363,044 72.4 262 Cigna Hlth & Life Ins Co CT 67369 901 9,420 0.000 12,147 128.9 5 Colonial Penn Life Ins Co PA 62065 233 217,156,591 3.836 149,336,993 68.8 132,809 Columbian Mut Life Ins Co NY 62103 535 1,989,139 0.035 1,454,720 73.1 951 Combined Ins Co Of Amer IL 62146 626 13,256,154 0.234 10,058,335 75.9 10,164 Community Ins Co OH 10345 671 37,327,811 0.659 24,427,334 65.4 22,175 Communitycare Life & Hlth Ins Co OK 89008 3487 271,398 0.005 286,661 105.6 121 Companion Life Ins Co SC 77828 661 303,823 0.005 201,442 66.3 603 Constitution Life Ins Co TX 62359 953 2,012,465 0.036 1,451,173 72.1 811 Consumers Life Ins Co OH 62375 730 1,292 0.000 796 61.6 0 Continental Gen Ins Co OH 71404 84 6,686,610 0.118 4,854,420 72.6 3,366 Continental Life Ins Co Brentwood TN 68500 1 207,714,261 3.669 152,561,175 73.4 125,666 Country Life Ins Co IL 62553 50 5,843,716 0.103 3,609,808 61.8 4,064 Coventry Hlth & Life Ins Co MO 81973 1 128,156 0.002 140,904 109.9 73 CSI Life Ins Co NE 82880 31 41,172 0.001 21,067 51.2 222 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 46

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Dean Hlth Plan Inc WI 96156 1294 9,755,814 0.172 8,462,621 86.7 9,385 Empire Healthchoice Assur Inc NY 55093 671 7,001,154 0.124 9,493,345 135.6 3,069 EPIC Life Ins Co WI 64149 68 165,286 0.003 127,680 77.2 94 Equitable Life & Cas Ins Co UT 62952 58,556,870 1.034 47,301,858 80.8 40,745 Everence Assn Inc IN 57991 4616 7,401,046 0.131 4,353,216 58.8 4,287 Excellus Hlth Plan Inc NY 55107 1186 2,450,055 0.043 2,874,175 117.3 1,124 Fallon Hlth & Life Assur Co MA 66828 4741 4,362,492 0.077 4,074,052 93.4 1,822 Family Life Ins Co TX 63053 1117 64,042,753 1.131 50,724,542 79.2 24,066 First Comm Hlth Plan Inc AL 47051 2,162,058 0.038 1,640,120 75.9 1,481 First United Amer Life Ins Co NY 74101 290 6,744,364 0.119 3,578,246 53.1 7,143 Forethought Life Ins Co IN 91642 3891 48,239,729 0.852 34,578,102 71.7 28,739 Geisinger Ind Ins Co PA 10244 1143 4,127,274 0.073 3,275,967 79.4 1,963 Genworth Life & Ann Ins Co VA 65536 4011 10,816,412 0.191 6,537,020 60.4 4,879 Genworth Life Ins Co DE 70025 4011 462,007 0.008 1,217,408 263.5 108 Gerber Life Ins Co NY 70939 4483 34,644,727 0.612 26,360,210 76.1 16,015 Globe Life & Accident Ins Co NE 91472 290 1,798,155 0.032 1,536,805 85.5 1,254 Government Personnel Mut Life Ins Co TX 63967 4712 20,821,111 0.368 15,660,313 75.2 12,778 Group Hlth Coop of S Central WI WI 95311 2,521,099 0.045 3,113,044 123.5 1,227 Group Hlth Inc NY 55239 1127 609,055 0.011 918,091 150.7 201 Group Hospitalization & Med Srvcs DC 53007 380 6,805,914 0.120 5,652,031 83.0 4,773 Gundersen Hlth Plan Inc WI 95101 4751 266,569 0.005 214,963 80.6 233 Health Alliance Medical Plans IL 77950 1192 3,037,985 0.054 2,399,987 79.0 991 Health Care Serv Corp A Mut Legal Re IL 70670 917 329,039,558 5.812 277,701,638 84.4 184,770 Health First Ins Inc FL 14140 4740 191,472 0.003 300,287 156.8 50 Health Net Life Ins Co CA 66141 623 24,284,123 0.429 16,727,404 68.9 11,627 Health Now NY Inc NY 55204 898,551 0.016 1,588,910 176.8 352 Health Tradition Hlth Plan WI 96628 734,243 0.013 646,099 88.0 417 Healthy Alliance Life Ins Co MO 78972 671 18,716,271 0.331 13,519,630 72.2 9,681 Heartland Natl Life Ins Co IN 66214 19,009,121 0.336 15,310,295 80.5 8,599 Highmark BCBSD Inc DE 53287 812 3,570,126 0.063 2,382,115 66.7 2,162 Highmark Inc PA 54771 812 27,650,212 0.488 27,100,486 98.0 17,491 Highmark West Virginia Inc. WV 54828 812 2,404,199 0.042 1,968,031 81.9 1,193 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 47

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Horizon Hlthcare Serv Inc NJ 55069 1202 134,381 0.002-479,454-356.8 30,530 Horizon Ins Co NJ 14690 1202 67,734,726 1.197 69,060,236 102.0 30,530 Hospital Serv Assn of NE PA PA 54747 1270 2,501,652 0.044 1,976,066 79.0 2,714 HPHC Ins Co Inc MA 18975 595 44,794,648 0.791 32,328,025 72.2 24,459 Humana Benefit Plan of IL Inc IL 60052 119 550 0.000 0 0.0 1 Humana Hlth Benefit Plan of LA Inc LA 95642 119 2,651,705 0.047 1,663,664 62.7 1,206 Humana Hlth Ins Co Of FL Inc FL 69671 119 6,565,670 0.116 3,502,867 53.4 3,835 Humana Ins Co WI 73288 119 135,767,204 2.398 101,584,719 74.8 83,151 Humana Ins Co Of KY KY 60219 119 3,864,313 0.068 2,468,848 63.9 2,246 Humana Ins Co of NY NY 12634 119 7,436,209 0.131 5,202,791 70.0 4,194 Humanadental Ins Co WI 70580 119 1,267,366 0.022 899,620 71.0 1,517 Independence Hospital Ind Plan Inc PA 54704 936 6,573,647 0.116 6,248,073 95.0 5,390 Individual Assur Co Life Hlth & Acc OK 81779 30,287 0.001 44,231 146.0 146 KPS Hlth Plans WA 53872 1185 72,756 0.001 57,293 78.7 44 Liberty Natl Life Ins Co NE 65331 290 1,247,393 0.022 719,697 57.7 1,059 LifeWise Hlth Plan of OR Inc OR 84930 962 141,016 0.002 265,536 188.3 75 Louisiana Hlth Serv & Ind Co LA 81200 438 27,581,568 0.487 21,917,240 79.5 13,279 Loyal Amer Life Ins Co OH 65722 901 19,261,086 0.340 13,316,350 69.1 10,486 Loyal Christian Benefit Assn PA 56758 4,570 0.000 3,071 67.2 27 Manhattan Life Ins Co NY 65870 1117 17,221,042 0.304 8,080,874 46.9 20,546 Marquette Natl Life Ins Co TX 71072 953 2,532,290 0.045 1,997,002 78.9 826 Medical Mut Of OH OH 29076 730 7,989,110 0.141 5,329,365 66.7 5,767 Medico Corp Life Ins Co NE 79987 3527 1,543,250 0.027 1,008,455 65.3 4,414 Medico Ins Co NE 31119 3527 27,697,342 0.489 20,234,115 73.1 15,801 Members Hlth Ins Co AZ 94587 4677 26,382 0.000 18,699 70.9 20 MercyCare HMO Inc WI 12195 3595 467,055 0.008 495,824 106.2 422 Mutual Of Omaha Ins Co NE 71412 261 207,570,555 3.667 160,603,759 77.4 166,396 New Era Life Ins Co TX 78743 520 34,705,496 0.613 27,304,118 78.7 21,843 New Era Life Ins Co Of Midwest TX 69698 520 24,950,549 0.441 20,085,988 80.5 15,482 New W Hlth Serv MT 95829 840,563 0.015 702,082 83.5 513 Noridian Mut Ins Co ND 55891 13,454,313 0.238 10,485,693 77.9 9,012 Old Surety Life Ins Co OK 67326 17,514,349 0.309 10,068,688 57.5 11,370 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 48

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Omaha Ins Co NE 13100 261 139,994,840 2.473 104,165,507 74.4 151,687 Order of United Commercial Travelers OH 56383 1,071,661 0.019 500,348 46.7 533 Oxford Life Ins Co AZ 76112 574 12,786,034 0.226 10,962,020 85.7 10,611 Pacificare Life & Hlth Ins Co IN 70785 707 24,445 0.000 13,642 55.8 11 Pacificsource Hlth Plans OR 54976 4704 69,043 0.001 58,342 84.5 37 Paramount Ins Co OH 11518 1212 578,688 0.010 287,835 49.7 279 Pekin Life Ins Co IL 67628 153 6,338,266 0.112 4,397,330 69.4 3,932 Philadelphia Amer Life Ins Co TX 67784 520 48,405,808 0.855 35,756,520 73.9 32,347 Physicians Mut Ins Co NE 80578 367 61,435,180 1.085 31,691,039 51.6 39,722 Physicians Plus Ins Corp WI 95341 383,371 0.007 289,472 75.5 216 Premera Blue Cross WA 47570 962 20,904,852 0.369 16,314,777 78.0 12,413 Priority Hlth MI 95561 3383 15,662,158 0.277 12,055,704 77.0 8,014 Pyramid Life Ins Co KS 68284 953 7,144 0.000 1,629 22.8 2 Qualchoice Life & Hlth Ins Co Inc AR 70998 4807 498,174 0.009 417,262 83.8 491 Regence BCBS of OR OR 54933 1207 3,167,824 0.056 3,865,009 122.0 1,835 Regence BCBS of UT UT 54550 1207 4,894,126 0.086 3,739,979 76.4 3,316 Regence BlueShield WA 53902 1207 13,822,434 0.244 11,391,544 82.4 9,079 Regence Blueshield Of ID Inc ID 60131 1207 967,008 0.017 696,648 72.0 480 Reserve Natl Ins Co OK 68462 215 7,813,269 0.138 8,593,537 110.0 7,897 Rocky Mountain Hospital & Medical CO 11011 671 23,335,332 0.412 17,093,784 73.3 13,284 Royal Neighbors Of Amer IL 57657 268,820 0.005 244,861 91.1 116 Ryder Hlth Plan Inc PR 95743 238,255 0.004 160,276 67.3 253 Sanford Hlth Plan SD 95683 1246 833,856 0.015 867,950 104.1 547 Sanford Hlth Plan of MN MN 95725 1246 55,649 0.001 54,201 97.4 26 Security Hlth Plan of WI Inc WI 96881 643,444 0.011 480,680 74.7 318 Sentinel Security Life Ins Co UT 68802 11,723,031 0.207 9,229,080 78.7 5,003 Shenandoah Life Ins Co VA 68845 4764 2,869 0.000 1,939 67.6 13 Sierra Hlth & Life Ins Co Inc NV 71420 707 98,310 0.002 39,504 40.2 49 Standard Life & Accident Ins Co TX 86355 408 13,205,332 0.233 10,027,972 75.9 12,642 Standard Life & Cas Ins Co UT 71706 50,718 0.001 38,380 75.7 124 Farm Mut Auto Ins Co IL 25178 176 43,989,968 0.777 32,117,617 73.0 24,789 Mut Ins Co GA 69132 1,296,350 0.023 1,110,185 85.6 727 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 49

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom U.S. and U.S. Territories INDIVIDUAL POLICIES ISSUED IN Cocode Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Sterling Investors Life Ins Co GA 89184 4722 6,385,992 0.113 4,977,395 77.9 2,575 Sterling Life Ins Co IL 77399 1199 47,634,293 0.841 35,978,433 75.5 22,463 Stonebridge Life Ins Co VT 65021 468 61,717,597 1.090 52,919,345 85.7 51,131 Summa Ins Co Inc OH 10649 3259 136,622 0.002 95,974 70.2 61 The Vt Hlth Plan LLC VT 95696 4745 4,449,771 0.079 3,789,726 85.2 3,226 THP Ins Co WV 60016 1297 756,831 0.013 454,776 60.1 4,412 Thrivent Financial For Lutherans WI 56014 2938 12,406,275 0.219 7,269,272 58.6 7,331 Transamerica Life Ins Co IA 86231 468 3,252,792 0.057 2,080,294 64.0 1,656 Transamerica Premier Life Ins Co IA 66281 468 4,142 0.000 516 12.5 0 Triple S Salud Inc PR 55816 4802 29,452,330 0.520 20,435,608 69.4 22,155 Tufts Ins Co Inc MA 60117 4742 12,547,736 0.222 11,287,608 90.0 6,493 Unicare Life & Hlth Ins Co IN 80314 671 0 0.000 614 N/A 0 United Amer Ins Co NE 92916 290 37,241,432 0.658 21,660,496 58.2 29,883 United Hlthcare of AL Inc AL 95784 707 21,747 0.000 17,250 79.3 11 United Natl Life Ins Co Of Amer IL 92703 687 2,389,202 0.042 2,425,734 101.5 1,167 United Of Omaha Life Ins Co NE 69868 261 308,187,274 5.444 226,791,250 73.6 175,598 United World Life Ins Co NE 72850 261 21,214,532 0.375 16,640,675 78.4 8,544 UnitedHealthcare Ins Co CT 79413 707 622,968,432 11.005 486,055,830 78.0 358,000 Unity Hlth Plans Ins Corp WI 95796 1,649,888 0.029 1,050,754 63.7 913 Universal Fidelity Life Ins Co OK 70122 4,035,164 0.071 3,054,688 75.7 3,234 Upmc Hlth Benefits Inc PA 11018 1324 59,942 0.001 2,495 4.2 32 USAA Life Ins Co TX 69663 200 63,661,530 1.125 43,903,442 69.0 37,972 USAble Mut Ins Co AR 83470 876 45,898,888 0.811 35,308,083 76.9 30,806 Washington Natl Ins Co IN 70319 233 784,516 0.014 524,920 66.9 393 Wellmark Inc IA 88848 770 104,292,074 1.842 85,371,017 81.9 66,518 Wellmark Of SD Inc SD 60128 770 10,534,891 0.186 7,753,918 73.6 6,646 Western Catholic Union IL 57711 38,467 0.001 25,924 67.4 93 Wisconsin Physicians Serv Ins Corp WI 53139 68 30,057,572 0.531 19,714,830 65.6 15,279 Woodmen World Assur Life Assn CO 56499 11,595,912 0.205 8,472,200 73.1 6,126 TOTAL 5,660,943,396 4,537,901,630 80.2 3,486,288 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 50

TOTAL INDIVIDUAL POLICIES BY DIRECT PREMIUMS EARNED 51

52

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 3,061,502,877 16.507 2,395,096,682 78.2 1,334,449 Health Care Serv Corp A Mut Legal Re IL 70670 917 1,344,474,803 7.249 1,005,239,571 74.8 569,859 United Of Omaha Life Ins Co NE 69868 261 1,127,312,542 6.078 830,163,842 73.6 493,047 Mutual Of Omaha Ins Co NE 71412 261 504,174,039 2.718 349,518,229 69.3 250,106 United World Life Ins Co NE 72850 261 406,761,829 2.193 280,355,730 68.9 131,762 BCBS of MA MA 53228 3637 379,819,624 2.048 365,319,830 96.2 178,256 BCBS Of FL FL 98167 536 373,587,826 2.014 298,077,585 79.8 166,914 Bankers Life & Cas Co IL 61263 233 365,659,847 1.972 231,324,998 63.3 112,629 Wellmark Inc IA 88848 770 347,644,294 1.874 274,435,281 78.9 156,317 BCBS of NC Inc NC 54631 337,577,928 1.820 250,709,182 74.3 154,601 Colonial Penn Life Ins Co PA 62065 233 336,833,604 1.816 235,944,735 70.0 184,335 American Continental Ins Co TN 12321 1 324,161,340 1.748 243,207,043 75.0 172,681 Continental Life Ins Co Brentwood TN 68500 1 303,951,485 1.639 224,295,874 73.8 158,418 BCBS of MI Mut Ins Co MI 54291 572 297,023,923 1.602 458,174,850 154.3 204,771 Anthem Hlth Plans of VA Inc VA 71835 671 269,197,715 1.451 182,174,375 67.7 113,916 Farm Mut Auto Ins Co IL 25178 176 268,011,421 1.445 194,918,278 72.7 105,558 Horizon Ins Co NJ 14690 1202 258,315,733 1.393 216,089,849 83.7 90,694 Highmark Inc PA 54771 812 241,849,403 1.304 197,187,495 81.5 113,652 USAble Mut Ins Co AR 83470 876 239,884,335 1.293 181,106,799 75.5 112,137 United Amer Ins Co NE 92916 290 236,807,266 1.277 157,195,812 66.4 90,414 BCBS Of KS Inc KS 70729 430 236,018,412 1.273 194,792,248 82.5 106,672 BCBSM Inc MN 55026 461 234,593,030 1.265 173,057,626 73.8 87,912 BCBS of AL AL 55433 570 230,703,747 1.244 197,833,908 85.8 126,607 Humana Ins Co WI 73288 119 214,105,798 1.154 158,021,882 73.8 115,373 USAA Life Ins Co TX 69663 200 213,662,106 1.152 155,775,431 72.9 100,848 Anthem Hlth Plans Of KY Inc KY 95120 671 170,778,213 0.921 128,446,365 75.2 79,589 Physicians Mut Ins Co NE 80578 367 170,448,086 0.919 103,101,724 60.5 73,134 Carefirst of MD Inc MD 47058 380 155,267,478 0.837 110,442,070 71.1 56,111 BCBS of GA Inc GA 54801 671 148,709,342 0.802 111,527,712 75.0 59,380 Anthem Ins Co Inc IN 28207 671 146,224,936 0.788 102,559,763 70.1 53,258 Omaha Ins Co NE 13100 261 139,994,840 0.755 104,165,507 74.4 151,687 BCBS Of SC Inc SC 38520 661 133,410,166 0.719 82,846,058 62.1 55,787 BCBS Of NE NE 77780 133,367,599 0.719 101,875,527 76.4 54,729 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 53

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Gerber Life Ins Co NY 70939 4483 129,543,668 0.698 97,375,828 75.2 50,025 American Retirement Life Ins Co OH 88366 901 117,907,762 0.636 87,751,541 74.4 95,913 Wisconsin Physicians Serv Ins Corp WI 53139 68 115,474,329 0.623 69,058,234 59.8 42,319 BCBS of TN Inc TN 54518 3498 113,439,319 0.612 83,575,289 73.7 47,222 Louisiana Hlth Serv & Ind Co LA 81200 438 106,383,581 0.574 82,749,690 77.8 44,019 Empire Healthchoice Assur Inc NY 55093 671 100,350,103 0.541 78,650,854 78.4 35,407 Sterling Life Ins Co IL 77399 1199 96,798,936 0.522 73,925,813 76.4 42,856 Healthy Alliance Life Ins Co MO 78972 671 93,931,356 0.506 65,737,829 70.0 36,866 Equitable Life & Cas Ins Co UT 62952 91,444,339 0.493 70,139,963 76.7 50,904 New Era Life Ins Co TX 78743 520 90,128,849 0.486 69,894,529 77.5 45,154 Loyal Amer Life Ins Co OH 65722 901 89,849,275 0.484 62,868,694 70.0 36,730 Philadelphia Amer Life Ins Co TX 67784 520 89,223,104 0.481 66,607,565 74.7 49,067 Aetna Life Ins Co CT 60054 1 88,428,347 0.477 64,490,279 72.9 36,953 Bankers Fidelity Life Ins Co GA 61239 587 84,964,792 0.458 57,559,039 67.7 38,159 Physicians Life Ins Co NE 72125 367 80,471,926 0.434 53,674,899 66.7 29,461 Noridian Mut Ins Co ND 55891 80,286,061 0.433 65,978,662 82.2 36,407 BCBS of WI WI 54003 671 80,195,408 0.432 52,065,586 64.9 26,232 Rocky Mountain Hospital & Medical CO 11011 671 79,999,389 0.431 54,210,689 67.8 34,618 Washington Natl Ins Co IN 70319 233 78,000,575 0.421 50,676,074 65.0 22,028 American Republic Ins Co IA 60836 3527 76,150,408 0.411 47,597,727 62.5 26,135 Community Ins Co OH 10345 671 74,601,140 0.402 51,887,281 69.6 31,577 BCBS of AZ Inc AZ 53589 73,127,100 0.394 48,942,036 66.9 32,229 Standard Life & Accident Ins Co TX 86355 408 71,673,750 0.386 48,044,102 67.0 33,054 Thrivent Financial For Lutherans WI 56014 2938 70,104,496 0.378 45,922,682 65.5 27,327 Forethought Life Ins Co IN 91642 3891 68,759,349 0.371 49,221,884 71.6 38,588 Anthem Hlth Plans Inc CT 60217 671 68,013,808 0.367 57,809,736 85.0 34,825 Order of United Commercial Travelers OH 56383 66,788,448 0.360 40,901,604 61.2 20,197 Anthem Hlth Plans of NH NH 53759 671 64,200,416 0.346 46,768,355 72.8 28,744 Family Life Ins Co TX 63053 1117 64,042,753 0.345 50,724,542 79.2 24,066 Premera Blue Cross WA 47570 962 61,804,157 0.333 45,623,151 73.8 28,345 Stonebridge Life Ins Co VT 65021 468 61,717,597 0.333 52,919,345 85.7 51,131 Central s Ind Co Of Omaha NE 34274 31 60,584,272 0.327 41,788,489 69.0 37,825 HPHC Ins Co Inc MA 18975 595 59,635,643 0.322 46,242,415 77.5 31,941 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 54

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BCBS of KC MO 47171 537 59,353,621 0.320 42,638,370 71.8 22,789 Genworth Life & Ann Ins Co VA 65536 4011 59,310,935 0.320 37,890,416 63.9 20,709 American Republic Corp Ins Co NE 67679 3527 59,101,067 0.319 37,933,054 64.2 23,835 American Family Life Assur Co of Col NE 60380 370 58,685,777 0.316 45,988,236 78.4 25,924 Combined Ins Co Of Amer IL 62146 626 57,233,142 0.309 43,710,163 76.4 24,857 Country Life Ins Co IL 62553 50 56,231,104 0.303 40,166,230 71.4 21,806 Wellmark Of SD Inc SD 60128 770 55,763,715 0.301 42,301,476 75.9 22,847 Woodmen World Assur Life Assn CO 56499 55,678,068 0.300 41,424,293 74.4 21,603 Continental Gen Ins Co OH 71404 84 55,184,060 0.298 38,409,953 69.6 17,797 Regence BlueShield WA 53902 1207 52,149,329 0.281 39,827,008 76.4 22,948 Medico Ins Co NE 31119 3527 51,005,834 0.275 37,981,748 74.5 23,673 New Era Life Ins Co Of Midwest TX 69698 520 50,433,824 0.272 39,870,236 79.1 27,908 United Teacher Assoc Ins Co TX 63479 84 48,096,068 0.259 32,094,737 66.7 13,492 Health Net Life Ins Co CA 66141 623 47,007,475 0.253 34,805,848 74.0 19,556 Constitution Life Ins Co TX 62359 953 46,699,845 0.252 31,041,261 66.5 12,352 Sentinel Security Life Ins Co UT 68802 43,568,564 0.235 33,163,897 76.1 16,985 Anthem Hlth Plans of ME Inc ME 52618 671 43,165,547 0.233 35,895,233 83.2 20,150 Old Surety Life Ins Co OK 67326 41,541,397 0.224 25,411,066 61.2 21,869 BCBS of RI RI 53473 40,031,560 0.216 34,079,492 85.1 17,896 Independence Hospital Ind Plan Inc PA 54704 936 39,344,314 0.212 34,240,430 87.0 32,260 Christian Fidelity Life Ins Co TX 61859 574 38,653,458 0.208 25,216,651 65.2 10,496 Reserve Natl Ins Co OK 68462 215 38,363,325 0.207 26,757,636 69.7 16,815 Everence Assn Inc IN 57991 4616 37,236,342 0.201 25,471,774 68.4 18,205 American Pioneer Life Ins Co FL 60763 953 36,823,520 0.199 27,435,475 74.5 10,437 Royal Neighbors Of Amer IL 57657 36,447,824 0.197 25,366,039 69.6 10,607 Hospital Serv Assn of NE PA PA 54747 1270 34,857,030 0.188 28,537,327 81.9 23,718 BCBS Of MS Mut Ins Co MS 60111 1126 34,120,367 0.184 27,748,034 81.3 12,547 Dean Hlth Plan Inc WI 96156 1294 33,330,491 0.180 29,034,903 87.1 24,967 American Family Mut Ins Co WI 19275 473 33,194,443 0.179 20,335,548 61.3 9,906 Government Personnel Mut Life Ins Co TX 63967 4712 32,281,956 0.174 24,488,515 75.9 17,957 Regence BCBS of UT UT 54550 1207 31,338,987 0.169 19,843,183 63.3 12,863 Triple S Salud Inc PR 55816 4802 29,452,330 0.159 20,435,608 69.4 22,155 First United Amer Life Ins Co NY 74101 290 29,369,873 0.158 22,088,503 75.2 14,332 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 55

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Golden Rule Ins Co IN 62286 707 28,034,165 0.151 19,801,096 70.6 10,008 Capital Advantage Ins Co PA 41203 1230 27,424,233 0.148 19,186,717 70.0 20,998 Blue Care Network Of MI MI 95610 572 26,962,985 0.145 18,174,348 67.4 11,748 Oxford Life Ins Co AZ 76112 574 26,545,601 0.143 22,801,093 85.9 15,238 Capital Blue Cross PA 54720 1230 25,892,599 0.140 23,346,708 90.2 20,998 Excellus Hlth Plan Inc NY 55107 1186 25,070,583 0.135 20,032,280 79.9 9,739 Heartland Natl Life Ins Co IN 66214 24,808,784 0.134 20,125,518 81.1 10,764 Medical Mut Of OH OH 29076 730 24,327,402 0.131 16,459,929 67.7 10,725 Regence BCBS of OR OR 54933 1207 23,856,638 0.129 17,793,355 74.6 8,549 Pekin Life Ins Co IL 67628 153 22,820,197 0.123 16,368,720 71.7 10,172 North Amer Ins Co WI 68349 574 22,805,225 0.123 17,756,954 77.9 7,126 Principal Life Ins Co IA 61271 332 22,696,618 0.122 15,681,257 69.1 6,357 Transamerica Life Ins Co IA 86231 468 21,471,467 0.116 15,027,958 70.0 8,102 Unicare Life & Hlth Ins Co IN 80314 671 20,915,916 0.113 12,706,348 60.7 6,845 Group Hospitalization & Med Srvcs DC 53007 380 19,992,907 0.108 15,482,699 77.4 9,128 Sterling Investors Life Ins Co GA 89184 4722 19,685,178 0.106 13,451,459 68.3 5,734 Lincoln Heritage Life Ins Co IL 65927 18,400,494 0.099 11,569,158 62.9 4,675 Blue Cross of ID Hlth Serv Inc ID 60095 1290 18,235,650 0.098 13,134,983 72.0 7,107 Pyramid Life Ins Co KS 68284 953 18,053,429 0.097 11,791,236 65.3 4,726 Manhattan Life Ins Co NY 65870 1117 17,221,042 0.093 8,080,874 46.9 20,546 BCBS of WY WY 53767 16,820,248 0.091 12,605,564 74.9 8,119 American Progressive L&H Ins Of NY NY 80624 953 16,707,114 0.090 11,045,047 66.1 4,925 Sierra Hlth & Life Ins Co Inc NV 71420 707 16,147,762 0.087 12,467,896 77.2 5,348 Avera Hlth Plans Inc SD 95839 16,088,425 0.087 9,676,654 60.1 8,875 Priority Hlth MI 95561 3383 15,662,158 0.084 12,055,704 77.0 8,014 Highmark West Virginia Inc. WV 54828 812 14,532,267 0.078 10,847,915 74.6 5,775 Guarantee Trust Life Ins Co IL 64211 687 13,892,144 0.075 8,150,784 58.7 3,659 Provident Amer Life & Hlth Ins Co OH 67903 901 13,726,644 0.074 9,400,071 68.5 3,545 Marquette Natl Life Ins Co TX 71072 953 13,634,641 0.074 10,598,736 77.7 4,209 Pacificare Life & Hlth Ins Co IN 70785 707 13,359,969 0.072 11,277,879 84.4 4,892 Central s H & L Co Of Omaha NE 61751 690 13,039,034 0.070 8,236,548 63.2 3,769 Regence Blueshield Of ID Inc ID 60131 1207 12,954,978 0.070 8,582,312 66.2 4,600 Mut Ins Co GA 69132 12,794,720 0.069 8,167,739 63.8 3,617 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 56

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Tufts Ins Co Inc MA 60117 4742 12,547,736 0.068 11,287,608 90.0 6,493 Celtic Ins Co IL 80799 1295 10,907,277 0.059 7,861,547 72.1 2,794 Highmark BCBSD Inc DE 53287 812 10,600,907 0.057 7,711,274 72.7 4,652 Puritan Life Ins Co of Amer TX 71390 4826 9,663,823 0.052 7,173,866 74.2 2,759 BCBS of VT VT 53295 4745 9,591,431 0.052 7,263,211 75.7 3,541 Nationwide Life Ins Co OH 66869 140 9,413,781 0.051 6,388,239 67.9 2,755 Universal Fidelity Life Ins Co OK 70122 9,122,380 0.049 6,338,974 69.5 4,404 Aetna Hlth & Life Ins Co CT 78700 1 9,020,730 0.049 6,973,133 77.3 9,622 Globe Life & Accident Ins Co NE 91472 290 8,999,521 0.049 7,577,491 84.2 4,336 CDPHP Universal Benefits Inc NY 47027 4708 8,732,867 0.047 11,743,065 134.5 4,883 Humana Hlth Ins Co Of FL Inc FL 69671 119 8,600,252 0.046 4,767,785 55.4 4,751 Humana Ins Co of NY NY 12634 119 8,381,542 0.045 5,872,735 70.1 4,627 Humana Ins Co Of KY KY 60219 119 8,054,427 0.043 5,230,625 64.9 3,830 United Natl Life Ins Co Of Amer IL 92703 687 7,987,559 0.043 6,972,547 87.3 3,460 Shenandoah Life Ins Co VA 68845 4764 7,884,385 0.043 5,114,928 64.9 1,858 Health Now NY Inc NY 55204 7,843,887 0.042 6,770,161 86.3 2,564 Central Reserve Life Ins Co OH 61727 901 7,735,438 0.042 5,017,642 64.9 1,963 Pennsylvania Life Ins Co PA 67660 4667 7,431,596 0.040 4,806,610 64.7 1,858 First Comm Hlth Plan Inc AL 47051 7,089,094 0.038 4,987,585 70.4 4,143 Great Amer Life Ins Co OH 63312 84 6,455,033 0.035 4,660,987 72.2 2,163 Group Hlth Inc NY 55239 1127 6,375,004 0.034 5,041,422 79.1 2,011 Bankers Conseco Life Ins Co NY 68560 233 6,025,864 0.032 4,351,021 72.2 2,973 Transamerica Premier Life Ins Co IA 66281 468 5,846,359 0.032 4,219,947 72.2 1,694 Coventry Hlth & Life Ins Co MO 81973 1 5,616,513 0.030 3,829,158 68.2 1,959 Health Alliance Medical Plans IL 77950 1192 5,564,453 0.030 4,104,160 73.8 1,684 Health Net Hlth Plan of OR Inc OR 95800 623 5,492,794 0.030 5,485,541 99.9 3,434 The Vt Hlth Plan LLC VT 95696 4745 5,304,405 0.029 4,449,250 83.9 3,742 Security Hlth Plan of WI Inc WI 96881 5,258,085 0.028 4,330,582 82.4 1,725 Unified Life Ins Co TX 11121 5,052,770 0.027 3,587,606 71.0 1,711 Asuris NW Hlth WA 47350 1207 4,946,024 0.027 4,258,723 86.1 2,868 Fallon Hlth & Life Assur Co MA 66828 4741 4,362,492 0.024 4,074,052 93.4 1,822 Sanford Hlth Plan SD 95683 1246 4,138,845 0.022 3,447,552 83.3 1,922 Geisinger Ind Ins Co PA 10244 1143 4,127,274 0.022 3,275,967 79.4 1,963 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 57

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Inter Cty Hospitalization Plan Inc PA 54763 936 4,033,752 0.022 3,657,439 90.7 1,420 Health Tradition Hlth Plan WI 96628 3,971,029 0.021 3,256,455 82.0 1,721 LifeWise Hlth Plan of OR Inc OR 84930 962 3,938,991 0.021 2,768,885 70.3 1,012 Ryder Hlth Plan Inc PR 95743 3,751,303 0.020 3,210,648 85.6 4,827 Avalon Ins Co PA 12358 1230 3,558,207 0.019 2,611,466 73.4 778 Genworth Life Ins Co DE 70025 4011 3,198,032 0.017 3,795,295 118.7 783 Paramount Ins Co OH 11518 1212 3,160,669 0.017 1,848,195 58.5 1,178 Physicians Plus Ins Corp WI 95341 3,146,969 0.017 2,545,380 80.9 1,295 Humana Hlth Benefit Plan of LA Inc LA 95642 119 3,034,301 0.016 1,884,221 62.1 1,359 Liberty Natl Life Ins Co NE 65331 290 2,984,141 0.016 1,801,698 60.4 2,120 Unity Hlth Plans Ins Corp WI 95796 2,894,966 0.016 1,905,537 65.8 1,512 New York Life Ins Co NY 66915 826 2,869,588 0.015 2,075,318 72.3 806 KPS Hlth Plans WA 53872 1185 2,868,044 0.015 2,035,836 71.0 1,070 Columbian Mut Life Ins Co NY 62103 535 2,737,386 0.015 2,066,049 75.5 1,273 Group Hlth Coop of S Central WI WI 95311 2,521,099 0.014 3,113,044 123.5 1,227 Alliance Hlth & Life Ins Co MI 60134 1311 2,380,585 0.013 1,840,964 77.3 855 Conseco Life Ins Co IN 65900 4213 2,173,944 0.012 1,623,176 74.7 709 Medico Corp Life Ins Co NE 79987 3527 2,032,242 0.011 1,478,210 72.7 4,599 American Gen Life Ins Co TX 60488 12 1,916,155 0.010 1,380,711 72.1 586 Connecticut Gen Life Ins Co CT 62308 901 1,815,414 0.010 1,271,031 70.0 629 United Hlthcare of AL Inc AL 95784 707 1,809,300 0.010 1,368,948 75.7 833 Jefferson Natl Life Ins Co TX 64017 1,761,357 0.009 1,321,594 75.0 504 Idealife Ins Co CT 97764 31 1,634,871 0.009 930,758 56.9 405 Central United Life Ins Co AR 61883 1117 1,354,507 0.007 949,023 70.1 487 Transamerica Financial Life Ins Co NY 70688 468 1,298,871 0.007 789,505 60.8 297 Humanadental Ins Co WI 70580 119 1,267,366 0.007 899,620 71.0 1,517 New W Hlth Serv MT 95829 1,157,404 0.006 983,270 85.0 611 Kanawha Ins Co SC 65110 119 1,071,096 0.006 932,581 87.1 337 MercyCare HMO Inc WI 12195 3595 1,036,651 0.006 973,356 93.9 840 Union Fidelity Life Ins Co KS 62596 350 999,418 0.005 837,406 83.8 371 Auto Owners Life Ins Co MI 61190 280 938,320 0.005 672,978 71.7 263 Hartford Life Ins Co CT 88072 91 928,337 0.005 672,936 72.5 214 Communitycare Life & Hlth Ins Co OK 89008 3487 908,364 0.005 797,266 87.8 382 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 58

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BridgeSpan Hlth Co UT 95303 1207 830,391 0.004 535,457 64.5 297 Shelter Life Ins Co MO 65757 123 824,482 0.004 929,448 112.7 351 UTMB Hlth Plans Inc TX 95764 786,710 0.004 366,550 46.6 306 THP Ins Co WV 60016 1297 756,831 0.004 454,776 60.1 4,412 Consumers Life Ins Co OH 62375 730 702,162 0.004 446,161 63.5 267 Companion Life Ins Co SC 77828 661 691,120 0.004 590,098 85.4 749 Ability Ins Co NE 71471 4824 657,955 0.004 420,949 64.0 152 Providence Hlth Plan OR 95005 4788 594,870 0.003 652,235 109.6 105 American Family Life Assur Co of NY NY 60526 370 593,023 0.003 412,582 69.6 209 SPJST TX 57436 539,337 0.003 438,081 81.2 175 Southwest Serv Life Ins Co TX 82430 1339 536,941 0.003 274,306 51.1 112 Horizon Hlthcare Serv Inc NJ 55069 1202 512,482 0.003-1,500,212-292.7 98,161 Qualchoice Life & Hlth Ins Co Inc AR 70998 4807 498,174 0.003 417,262 83.8 491 American Income Life Ins Co IN 60577 290 483,937 0.003 402,845 83.2 119 Inter Cnty Hlth Plan Inc PA 53252 936 478,891 0.003 412,915 86.2 1,412 Medica Hlth Plans MN 52626 1552 457,041 0.002 197,445 43.2 101 Compcare Hlth Serv Ins Corp WI 95693 671 448,504 0.002 338,385 75.4 115 Jackson Natl Life Ins Co MI 65056 918 431,673 0.002 444,041 102.9 237 Sanford Hlth Plan of MN MN 95725 1246 418,310 0.002 360,392 86.2 181 HMO dba Blue Plus MN 95649 461 413,745 0.002 325,222 78.6 152 John Alden Life Ins Co WI 65080 19 395,666 0.002 288,679 73.0 130 American Family Ins Co OH 10386 473 369,942 0.002 290,725 78.6 107 Time Ins Co WI 69477 19 344,082 0.002 207,682 60.4 115 WPS Hlth Plan Inc WI 10159 68 343,893 0.002 155,377 45.2 70 Aultcare Ins Co OH 77216 4805 323,828 0.002 201,262 62.2 188 Jefferson Life Ins Co TX 94790 285,424 0.002 361,168 126.5 154 Gundersen Hlth Plan Inc WI 95101 4751 266,569 0.001 214,963 80.6 233 Union Labor Life Ins Co MD 69744 781 241,075 0.001 472,053 195.8 154 Trustmark Ins Co IL 61425 276 221,152 0.001 111,670 50.5 56 Hawaii Medical Serv Assn HI 49948 219,063 0.001 189,692 86.6 81 UCare MN MN 52629 4380 206,223 0.001 138,803 67.3 62 EPIC Life Ins Co WI 64149 68 195,031 0.001 152,920 78.4 108 Upmc Hlth Benefits Inc PA 11018 1324 191,587 0.001 249,206 130.1 96 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 59

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Health First Ins Inc FL 14140 4740 191,472 0.001 300,287 156.8 50 Prudential Ins Co Of Amer NJ 68241 304 191,308 0.001 192,256 100.5 73 Allianz Life Ins Co Of N Amer MN 90611 761 172,232 0.001 148,109 86.0 73 United Farm Family Life Ins Co IN 69892 542 158,422 0.001 144,387 91.1 80 American Natl Ins Co TX 60739 408 144,876 0.001 79,230 54.7 64 Summa Ins Co Inc OH 10649 3259 136,622 0.001 95,974 70.2 61 USAble Life AR 94358 876 134,227 0.001 91,237 68.0 27 IA Amer Life Ins Co TX 91693 315 112,118 0.001 66,446 59.3 121 National Found Life Ins Co TX 98205 839 98,152 0.001 114,926 117.1 40 United Security Assur Co Of PA PA 42129 93,402 0.001 92,986 99.6 31 Sagicor Life Ins Co TX 60445 76,545 0.000 75,932 99.2 34 21st Century Premier Ins Co PA 20796 69 74,171 0.000 91,672 123.6 43 Pacificsource Hlth Plans OR 54976 4704 69,043 0.000 58,342 84.5 37 Cincinnati Equitable Life Ins Co OH 88064 838 65,574 0.000 51,332 78.3 29 Group Hlth Coop of Eau Claire WI 95192 60,531 0.000 20,155 33.3 10 Bankers Fidelity Assur Co GA 71919 587 56,923 0.000 38,080 66.9 151 Standard Life & Cas Ins Co UT 71706 50,718 0.000 38,380 75.7 124 Kansas City Life Ins Co MO 65129 588 47,303 0.000 37,183 78.6 15 Medisun Inc AZ 95982 44,902 0.000 40,163 89.4 12 CSI Life Ins Co NE 82880 31 41,172 0.000 21,067 51.2 222 Medical Hlth Insuring Corp of OH OH 95828 730 39,880 0.000 17,473 43.8 11 Western Catholic Union IL 57711 38,467 0.000 25,924 67.4 93 Central Security Life Ins Co TX 61735 526 35,191 0.000 29,942 85.1 21 Mid West Natl Life Ins Co Of TN TX 66087 264 34,676 0.000 30,306 87.4 26 United Hlthcare of AZ Inc AZ 96016 707 32,940 0.000 25,350 77.0 21 Individual Assur Co Life Hlth & Acc OK 81779 30,287 0.000 44,231 146.0 146 Members Hlth Ins Co AZ 94587 4677 26,382 0.000 18,699 70.9 20 US Hlth & Life Ins Co Inc MI 97772 25,816 0.000 39,737 153.9 6 Assurity Life Ins Co NE 71439 24,951 0.000 41,640 166.9 24 Voya Retirement Ins & Ann Co CT 86509 229 23,453 0.000 33,413 142.5 10 CSA Fraternal Life IL 56138 21,496 0.000 23,334 108.6 9 National Hlth Ins Co TX 82538 2538 15,511 0.000 74,063 477.5 25 Colonial Life & Accident Ins Co SC 62049 565 13,855 0.000 5,583 40.3 4 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 60

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Protective Life Ins Co TN 68136 458 13,635 0.000 21,639 158.7 11 Federated Mut Ins Co MN 13935 7 13,109 0.000 28,053 214.0 8 LifeSecure Ins Co MI 77720 572 12,218 0.000 7,893 64.6 9 Provident Amer Ins Co TX 68179 11,970 0.000 10,904 91.1 8 National Cas Co WI 11991 140 9,859 0.000 19,362 196.4 28 Cigna Hlth & Life Ins Co CT 67369 901 9,420 0.000 12,147 128.9 5 Old Amer Ins Co MO 67199 588 8,829 0.000 505 5.7 15 Federal Life Ins Co IL 63223 8,416 0.000 9,742 115.8 3 Cincinnati Life Ins Co OH 76236 244 8,125 0.000 10,565 130.0 9 Lincoln Republic Ins Co ND 65641 3527 7,645 0.000 15,558 203.5 5 United Heritage Life Ins Co ID 63983 2878 6,079 0.000 2,266 37.3 3 Midwestern United Life Ins Co IN 66109 229 5,072 0.000 11,662 229.9 2 Security Life Of Denver Ins Co CO 68713 229 4,604 0.000 4,110 89.3 4 Loyal Christian Benefit Assn PA 56758 4,570 0.000 3,071 67.2 27 Motorists Commercial Mut Ins Co OH 13331 291 4,129 0.000 967 23.4 3 Metropolitan Life Ins Co NY 65978 241 3,271 0.000 10,322 315.6 2 Hartford Life & Accident Ins Co CT 70815 91 3,235 0.000 9,267 286.5 1 Investors Heritage Life Ins Co KY 64904 2,128 0.000 6,496 305.3 1 BCS Ins Co OH 38245 23 1,704 0.000 0 0.0 1 Investors Life Ins Co N Amer TX 63487 449 944 0.000 6,724 712.3 3 Hartford Life & Ann Ins Co CT 71153 91 911 0.000 0 0.0 2 Careamerica Life Ins Co CA 71331 2798 828 0.000 0 0.0 2 Humana Benefit Plan of IL Inc IL 60052 119 550 0.000 0 0.0 1 CICA Life Ins Co of Amer CO 71463 612 533 0.000 202 37.9 3 National Guardian Life Ins Co WI 66583 1211 339 0.000 7,334 2,163.4 0 Reliable Life Ins Co MO 68357 215 78 0.000 320 410.3 1 Rocky Mountain Hlthcare Options Inc CO 47004 1184 0 0.000 21,360 N/A 0 Madison Natl Life Ins Co Inc WI 65781 450-194 0.000 0 0.0 1 American Fidelity Assur Co OK 60410 330-1,366 0.000-10,792 790.0 0 TOTAL 18,546,607,052 14,069,528,596 75.9 8,432,133 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 61

62

TOTAL INDIVIDUAL POLICIES BY COMPANY NAME 63

64

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered 21st Century Premier Ins Co PA 20796 69 74,171 0.000 91,672 123.6 43 Ability Ins Co NE 71471 4824 657,955 0.004 420,949 64.0 152 Aetna Hlth & Life Ins Co CT 78700 1 9,020,730 0.049 6,973,133 77.3 9,622 Aetna Life Ins Co CT 60054 1 88,428,347 0.477 64,490,279 72.9 36,953 Alliance Hlth & Life Ins Co MI 60134 1311 2,380,585 0.013 1,840,964 77.3 855 Allianz Life Ins Co Of N Amer MN 90611 761 172,232 0.001 148,109 86.0 73 American Continental Ins Co TN 12321 1 324,161,340 1.748 243,207,043 75.0 172,681 American Family Ins Co OH 10386 473 369,942 0.002 290,725 78.6 107 American Family Life Assur Co of Col NE 60380 370 58,685,777 0.316 45,988,236 78.4 25,924 American Family Life Assur Co of NY NY 60526 370 593,023 0.003 412,582 69.6 209 American Family Mut Ins Co WI 19275 473 33,194,443 0.179 20,335,548 61.3 9,906 American Fidelity Assur Co OK 60410 330-1,366 0.000-10,792 790.0 0 American Gen Life Ins Co TX 60488 12 1,916,155 0.010 1,380,711 72.1 586 American Income Life Ins Co IN 60577 290 483,937 0.003 402,845 83.2 119 American Natl Ins Co TX 60739 408 144,876 0.001 79,230 54.7 64 American Pioneer Life Ins Co FL 60763 953 36,823,520 0.199 27,435,475 74.5 10,437 American Progressive L&H Ins Of NY NY 80624 953 16,707,114 0.090 11,045,047 66.1 4,925 American Republic Corp Ins Co NE 67679 3527 59,101,067 0.319 37,933,054 64.2 23,835 American Republic Ins Co IA 60836 3527 76,150,408 0.411 47,597,727 62.5 26,135 American Retirement Life Ins Co OH 88366 901 117,907,762 0.636 87,751,541 74.4 95,913 Anthem Hlth Plans Inc CT 60217 671 68,013,808 0.367 57,809,736 85.0 34,825 Anthem Hlth Plans Of KY Inc KY 95120 671 170,778,213 0.921 128,446,365 75.2 79,589 Anthem Hlth Plans of ME Inc ME 52618 671 43,165,547 0.233 35,895,233 83.2 20,150 Anthem Hlth Plans of NH NH 53759 671 64,200,416 0.346 46,768,355 72.8 28,744 Anthem Hlth Plans of VA Inc VA 71835 671 269,197,715 1.451 182,174,375 67.7 113,916 Anthem Ins Co Inc IN 28207 671 146,224,936 0.788 102,559,763 70.1 53,258 Assurity Life Ins Co NE 71439 24,951 0.000 41,640 166.9 24 Asuris NW Hlth WA 47350 1207 4,946,024 0.027 4,258,723 86.1 2,868 Aultcare Ins Co OH 77216 4805 323,828 0.002 201,262 62.2 188 Auto Owners Life Ins Co MI 61190 280 938,320 0.005 672,978 71.7 263 Avalon Ins Co PA 12358 1230 3,558,207 0.019 2,611,466 73.4 778 Avera Hlth Plans Inc SD 95839 16,088,425 0.087 9,676,654 60.1 8,875 Bankers Conseco Life Ins Co NY 68560 233 6,025,864 0.032 4,351,021 72.2 2,973 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 65

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Bankers Fidelity Assur Co GA 71919 587 56,923 0.000 38,080 66.9 151 Bankers Fidelity Life Ins Co GA 61239 587 84,964,792 0.458 57,559,039 67.7 38,159 Bankers Life & Cas Co IL 61263 233 365,659,847 1.972 231,324,998 63.3 112,629 BCBS of AL AL 55433 570 230,703,747 1.244 197,833,908 85.8 126,607 BCBS of AZ Inc AZ 53589 73,127,100 0.394 48,942,036 66.9 32,229 BCBS Of FL FL 98167 536 373,587,826 2.014 298,077,585 79.8 166,914 BCBS of GA Inc GA 54801 671 148,709,342 0.802 111,527,712 75.0 59,380 BCBS of KC MO 47171 537 59,353,621 0.320 42,638,370 71.8 22,789 BCBS Of KS Inc KS 70729 430 236,018,412 1.273 194,792,248 82.5 106,672 BCBS of MA MA 53228 3637 379,819,624 2.048 365,319,830 96.2 178,256 BCBS of MI Mut Ins Co MI 54291 572 297,023,923 1.602 458,174,850 154.3 204,771 BCBS Of MS Mut Ins Co MS 60111 1126 34,120,367 0.184 27,748,034 81.3 12,547 BCBS of NC Inc NC 54631 337,577,928 1.820 250,709,182 74.3 154,601 BCBS Of NE NE 77780 133,367,599 0.719 101,875,527 76.4 54,729 BCBS of RI RI 53473 40,031,560 0.216 34,079,492 85.1 17,896 BCBS Of SC Inc SC 38520 661 133,410,166 0.719 82,846,058 62.1 55,787 BCBS of TN Inc TN 54518 3498 113,439,319 0.612 83,575,289 73.7 47,222 BCBS of VT VT 53295 4745 9,591,431 0.052 7,263,211 75.7 3,541 BCBS of WI WI 54003 671 80,195,408 0.432 52,065,586 64.9 26,232 BCBS of WY WY 53767 16,820,248 0.091 12,605,564 74.9 8,119 BCBSM Inc MN 55026 461 234,593,030 1.265 173,057,626 73.8 87,912 BCS Ins Co OH 38245 23 1,704 0.000 0 0.0 1 Blue Care Network Of MI MI 95610 572 26,962,985 0.145 18,174,348 67.4 11,748 Blue Cross of ID Hlth Serv Inc ID 60095 1290 18,235,650 0.098 13,134,983 72.0 7,107 BridgeSpan Hlth Co UT 95303 1207 830,391 0.004 535,457 64.5 297 Capital Advantage Ins Co PA 41203 1230 27,424,233 0.148 19,186,717 70.0 20,998 Capital Blue Cross PA 54720 1230 25,892,599 0.140 23,346,708 90.2 20,998 Careamerica Life Ins Co CA 71331 2798 828 0.000 0 0.0 2 Carefirst of MD Inc MD 47058 380 155,267,478 0.837 110,442,070 71.1 56,111 CDPHP Universal Benefits Inc NY 47027 4708 8,732,867 0.047 11,743,065 134.5 4,883 Celtic Ins Co IL 80799 1295 10,907,277 0.059 7,861,547 72.1 2,794 Central Reserve Life Ins Co OH 61727 901 7,735,438 0.042 5,017,642 64.9 1,963 Central Security Life Ins Co TX 61735 526 35,191 0.000 29,942 85.1 21 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 66

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Central s H & L Co Of Omaha NE 61751 690 13,039,034 0.070 8,236,548 63.2 3,769 Central s Ind Co Of Omaha NE 34274 31 60,584,272 0.327 41,788,489 69.0 37,825 Central United Life Ins Co AR 61883 1117 1,354,507 0.007 949,023 70.1 487 Christian Fidelity Life Ins Co TX 61859 574 38,653,458 0.208 25,216,651 65.2 10,496 CICA Life Ins Co of Amer CO 71463 612 533 0.000 202 37.9 3 Cigna Hlth & Life Ins Co CT 67369 901 9,420 0.000 12,147 128.9 5 Cincinnati Equitable Life Ins Co OH 88064 838 65,574 0.000 51,332 78.3 29 Cincinnati Life Ins Co OH 76236 244 8,125 0.000 10,565 130.0 9 Colonial Life & Accident Ins Co SC 62049 565 13,855 0.000 5,583 40.3 4 Colonial Penn Life Ins Co PA 62065 233 336,833,604 1.816 235,944,735 70.0 184,335 Columbian Mut Life Ins Co NY 62103 535 2,737,386 0.015 2,066,049 75.5 1,273 Combined Ins Co Of Amer IL 62146 626 57,233,142 0.309 43,710,163 76.4 24,857 Community Ins Co OH 10345 671 74,601,140 0.402 51,887,281 69.6 31,577 Communitycare Life & Hlth Ins Co OK 89008 3487 908,364 0.005 797,266 87.8 382 Companion Life Ins Co SC 77828 661 691,120 0.004 590,098 85.4 749 Compcare Hlth Serv Ins Corp WI 95693 671 448,504 0.002 338,385 75.4 115 Connecticut Gen Life Ins Co CT 62308 901 1,815,414 0.010 1,271,031 70.0 629 Conseco Life Ins Co IN 65900 4213 2,173,944 0.012 1,623,176 74.7 709 Constitution Life Ins Co TX 62359 953 46,699,845 0.252 31,041,261 66.5 12,352 Consumers Life Ins Co OH 62375 730 702,162 0.004 446,161 63.5 267 Continental Gen Ins Co OH 71404 84 55,184,060 0.298 38,409,953 69.6 17,797 Continental Life Ins Co Brentwood TN 68500 1 303,951,485 1.639 224,295,874 73.8 158,418 Country Life Ins Co IL 62553 50 56,231,104 0.303 40,166,230 71.4 21,806 Coventry Hlth & Life Ins Co MO 81973 1 5,616,513 0.030 3,829,158 68.2 1,959 CSA Fraternal Life IL 56138 21,496 0.000 23,334 108.6 9 CSI Life Ins Co NE 82880 31 41,172 0.000 21,067 51.2 222 Dean Hlth Plan Inc WI 96156 1294 33,330,491 0.180 29,034,903 87.1 24,967 Empire Healthchoice Assur Inc NY 55093 671 100,350,103 0.541 78,650,854 78.4 35,407 EPIC Life Ins Co WI 64149 68 195,031 0.001 152,920 78.4 108 Equitable Life & Cas Ins Co UT 62952 91,444,339 0.493 70,139,963 76.7 50,904 Everence Assn Inc IN 57991 4616 37,236,342 0.201 25,471,774 68.4 18,205 Excellus Hlth Plan Inc NY 55107 1186 25,070,583 0.135 20,032,280 79.9 9,739 Fallon Hlth & Life Assur Co MA 66828 4741 4,362,492 0.024 4,074,052 93.4 1,822 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 67

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Family Life Ins Co TX 63053 1117 64,042,753 0.345 50,724,542 79.2 24,066 Federal Life Ins Co IL 63223 8,416 0.000 9,742 115.8 3 Federated Mut Ins Co MN 13935 7 13,109 0.000 28,053 214.0 8 First Comm Hlth Plan Inc AL 47051 7,089,094 0.038 4,987,585 70.4 4,143 First United Amer Life Ins Co NY 74101 290 29,369,873 0.158 22,088,503 75.2 14,332 Forethought Life Ins Co IN 91642 3891 68,759,349 0.371 49,221,884 71.6 38,588 Geisinger Ind Ins Co PA 10244 1143 4,127,274 0.022 3,275,967 79.4 1,963 Genworth Life & Ann Ins Co VA 65536 4011 59,310,935 0.320 37,890,416 63.9 20,709 Genworth Life Ins Co DE 70025 4011 3,198,032 0.017 3,795,295 118.7 783 Gerber Life Ins Co NY 70939 4483 129,543,668 0.698 97,375,828 75.2 50,025 Globe Life & Accident Ins Co NE 91472 290 8,999,521 0.049 7,577,491 84.2 4,336 Golden Rule Ins Co IN 62286 707 28,034,165 0.151 19,801,096 70.6 10,008 Government Personnel Mut Life Ins Co TX 63967 4712 32,281,956 0.174 24,488,515 75.9 17,957 Great Amer Life Ins Co OH 63312 84 6,455,033 0.035 4,660,987 72.2 2,163 Group Hlth Coop of Eau Claire WI 95192 60,531 0.000 20,155 33.3 10 Group Hlth Coop of S Central WI WI 95311 2,521,099 0.014 3,113,044 123.5 1,227 Group Hlth Inc NY 55239 1127 6,375,004 0.034 5,041,422 79.1 2,011 Group Hospitalization & Med Srvcs DC 53007 380 19,992,907 0.108 15,482,699 77.4 9,128 Guarantee Trust Life Ins Co IL 64211 687 13,892,144 0.075 8,150,784 58.7 3,659 Gundersen Hlth Plan Inc WI 95101 4751 266,569 0.001 214,963 80.6 233 Hartford Life & Accident Ins Co CT 70815 91 3,235 0.000 9,267 286.5 1 Hartford Life & Ann Ins Co CT 71153 91 911 0.000 0 0.0 2 Hartford Life Ins Co CT 88072 91 928,337 0.005 672,936 72.5 214 Hawaii Medical Serv Assn HI 49948 219,063 0.001 189,692 86.6 81 Health Alliance Medical Plans IL 77950 1192 5,564,453 0.030 4,104,160 73.8 1,684 Health Care Serv Corp A Mut Legal Re IL 70670 917 1,344,474,803 7.249 1,005,239,571 74.8 569,859 Health First Ins Inc FL 14140 4740 191,472 0.001 300,287 156.8 50 Health Net Hlth Plan of OR Inc OR 95800 623 5,492,794 0.030 5,485,541 99.9 3,434 Health Net Life Ins Co CA 66141 623 47,007,475 0.253 34,805,848 74.0 19,556 Health Now NY Inc NY 55204 7,843,887 0.042 6,770,161 86.3 2,564 Health Tradition Hlth Plan WI 96628 3,971,029 0.021 3,256,455 82.0 1,721 Healthy Alliance Life Ins Co MO 78972 671 93,931,356 0.506 65,737,829 70.0 36,866 Heartland Natl Life Ins Co IN 66214 24,808,784 0.134 20,125,518 81.1 10,764 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 68

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Highmark BCBSD Inc DE 53287 812 10,600,907 0.057 7,711,274 72.7 4,652 Highmark Inc PA 54771 812 241,849,403 1.304 197,187,495 81.5 113,652 Highmark West Virginia Inc. WV 54828 812 14,532,267 0.078 10,847,915 74.6 5,775 HMO dba Blue Plus MN 95649 461 413,745 0.002 325,222 78.6 152 Horizon Hlthcare Serv Inc NJ 55069 1202 512,482 0.003-1,500,212-292.7 98,161 Horizon Ins Co NJ 14690 1202 258,315,733 1.393 216,089,849 83.7 90,694 Hospital Serv Assn of NE PA PA 54747 1270 34,857,030 0.188 28,537,327 81.9 23,718 HPHC Ins Co Inc MA 18975 595 59,635,643 0.322 46,242,415 77.5 31,941 Humana Benefit Plan of IL Inc IL 60052 119 550 0.000 0 0.0 1 Humana Hlth Benefit Plan of LA Inc LA 95642 119 3,034,301 0.016 1,884,221 62.1 1,359 Humana Hlth Ins Co Of FL Inc FL 69671 119 8,600,252 0.046 4,767,785 55.4 4,751 Humana Ins Co WI 73288 119 214,105,798 1.154 158,021,882 73.8 115,373 Humana Ins Co Of KY KY 60219 119 8,054,427 0.043 5,230,625 64.9 3,830 Humana Ins Co of NY NY 12634 119 8,381,542 0.045 5,872,735 70.1 4,627 Humanadental Ins Co WI 70580 119 1,267,366 0.007 899,620 71.0 1,517 IA Amer Life Ins Co TX 91693 315 112,118 0.001 66,446 59.3 121 Idealife Ins Co CT 97764 31 1,634,871 0.009 930,758 56.9 405 Independence Hospital Ind Plan Inc PA 54704 936 39,344,314 0.212 34,240,430 87.0 32,260 Individual Assur Co Life Hlth & Acc OK 81779 30,287 0.000 44,231 146.0 146 Inter Cnty Hlth Plan Inc PA 53252 936 478,891 0.003 412,915 86.2 1,412 Inter Cty Hospitalization Plan Inc PA 54763 936 4,033,752 0.022 3,657,439 90.7 1,420 Investors Heritage Life Ins Co KY 64904 2,128 0.000 6,496 305.3 1 Investors Life Ins Co N Amer TX 63487 449 944 0.000 6,724 712.3 3 Jackson Natl Life Ins Co MI 65056 918 431,673 0.002 444,041 102.9 237 Jefferson Life Ins Co TX 94790 285,424 0.002 361,168 126.5 154 Jefferson Natl Life Ins Co TX 64017 1,761,357 0.009 1,321,594 75.0 504 John Alden Life Ins Co WI 65080 19 395,666 0.002 288,679 73.0 130 Kanawha Ins Co SC 65110 119 1,071,096 0.006 932,581 87.1 337 Kansas City Life Ins Co MO 65129 588 47,303 0.000 37,183 78.6 15 KPS Hlth Plans WA 53872 1185 2,868,044 0.015 2,035,836 71.0 1,070 Liberty Natl Life Ins Co NE 65331 290 2,984,141 0.016 1,801,698 60.4 2,120 LifeSecure Ins Co MI 77720 572 12,218 0.000 7,893 64.6 9 LifeWise Hlth Plan of OR Inc OR 84930 962 3,938,991 0.021 2,768,885 70.3 1,012 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 69

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Lincoln Heritage Life Ins Co IL 65927 18,400,494 0.099 11,569,158 62.9 4,675 Lincoln Republic Ins Co ND 65641 3527 7,645 0.000 15,558 203.5 5 Louisiana Hlth Serv & Ind Co LA 81200 438 106,383,581 0.574 82,749,690 77.8 44,019 Loyal Amer Life Ins Co OH 65722 901 89,849,275 0.484 62,868,694 70.0 36,730 Loyal Christian Benefit Assn PA 56758 4,570 0.000 3,071 67.2 27 Madison Natl Life Ins Co Inc WI 65781 450-194 0.000 0 0.0 1 Manhattan Life Ins Co NY 65870 1117 17,221,042 0.093 8,080,874 46.9 20,546 Marquette Natl Life Ins Co TX 71072 953 13,634,641 0.074 10,598,736 77.7 4,209 Medica Hlth Plans MN 52626 1552 457,041 0.002 197,445 43.2 101 Medical Hlth Insuring Corp of OH OH 95828 730 39,880 0.000 17,473 43.8 11 Medical Mut Of OH OH 29076 730 24,327,402 0.131 16,459,929 67.7 10,725 Medico Corp Life Ins Co NE 79987 3527 2,032,242 0.011 1,478,210 72.7 4,599 Medico Ins Co NE 31119 3527 51,005,834 0.275 37,981,748 74.5 23,673 Medisun Inc AZ 95982 44,902 0.000 40,163 89.4 12 Members Hlth Ins Co AZ 94587 4677 26,382 0.000 18,699 70.9 20 MercyCare HMO Inc WI 12195 3595 1,036,651 0.006 973,356 93.9 840 Metropolitan Life Ins Co NY 65978 241 3,271 0.000 10,322 315.6 2 Mid West Natl Life Ins Co Of TN TX 66087 264 34,676 0.000 30,306 87.4 26 Midwestern United Life Ins Co IN 66109 229 5,072 0.000 11,662 229.9 2 Motorists Commercial Mut Ins Co OH 13331 291 4,129 0.000 967 23.4 3 Mutual Of Omaha Ins Co NE 71412 261 504,174,039 2.718 349,518,229 69.3 250,106 National Cas Co WI 11991 140 9,859 0.000 19,362 196.4 28 National Found Life Ins Co TX 98205 839 98,152 0.001 114,926 117.1 40 National Guardian Life Ins Co WI 66583 1211 339 0.000 7,334 2,163.4 0 National Hlth Ins Co TX 82538 2538 15,511 0.000 74,063 477.5 25 Nationwide Life Ins Co OH 66869 140 9,413,781 0.051 6,388,239 67.9 2,755 New Era Life Ins Co TX 78743 520 90,128,849 0.486 69,894,529 77.5 45,154 New Era Life Ins Co Of Midwest TX 69698 520 50,433,824 0.272 39,870,236 79.1 27,908 New W Hlth Serv MT 95829 1,157,404 0.006 983,270 85.0 611 New York Life Ins Co NY 66915 826 2,869,588 0.015 2,075,318 72.3 806 Noridian Mut Ins Co ND 55891 80,286,061 0.433 65,978,662 82.2 36,407 North Amer Ins Co WI 68349 574 22,805,225 0.123 17,756,954 77.9 7,126 Old Amer Ins Co MO 67199 588 8,829 0.000 505 5.7 15 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 70

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Old Surety Life Ins Co OK 67326 41,541,397 0.224 25,411,066 61.2 21,869 Omaha Ins Co NE 13100 261 139,994,840 0.755 104,165,507 74.4 151,687 Order of United Commercial Travelers OH 56383 66,788,448 0.360 40,901,604 61.2 20,197 Oxford Life Ins Co AZ 76112 574 26,545,601 0.143 22,801,093 85.9 15,238 Pacificare Life & Hlth Ins Co IN 70785 707 13,359,969 0.072 11,277,879 84.4 4,892 Pacificsource Hlth Plans OR 54976 4704 69,043 0.000 58,342 84.5 37 Paramount Ins Co OH 11518 1212 3,160,669 0.017 1,848,195 58.5 1,178 Pekin Life Ins Co IL 67628 153 22,820,197 0.123 16,368,720 71.7 10,172 Pennsylvania Life Ins Co PA 67660 4667 7,431,596 0.040 4,806,610 64.7 1,858 Philadelphia Amer Life Ins Co TX 67784 520 89,223,104 0.481 66,607,565 74.7 49,067 Physicians Life Ins Co NE 72125 367 80,471,926 0.434 53,674,899 66.7 29,461 Physicians Mut Ins Co NE 80578 367 170,448,086 0.919 103,101,724 60.5 73,134 Physicians Plus Ins Corp WI 95341 3,146,969 0.017 2,545,380 80.9 1,295 Premera Blue Cross WA 47570 962 61,804,157 0.333 45,623,151 73.8 28,345 Principal Life Ins Co IA 61271 332 22,696,618 0.122 15,681,257 69.1 6,357 Priority Hlth MI 95561 3383 15,662,158 0.084 12,055,704 77.0 8,014 Protective Life Ins Co TN 68136 458 13,635 0.000 21,639 158.7 11 Providence Hlth Plan OR 95005 4788 594,870 0.003 652,235 109.6 105 Provident Amer Ins Co TX 68179 11,970 0.000 10,904 91.1 8 Provident Amer Life & Hlth Ins Co OH 67903 901 13,726,644 0.074 9,400,071 68.5 3,545 Prudential Ins Co Of Amer NJ 68241 304 191,308 0.001 192,256 100.5 73 Puritan Life Ins Co of Amer TX 71390 4826 9,663,823 0.052 7,173,866 74.2 2,759 Pyramid Life Ins Co KS 68284 953 18,053,429 0.097 11,791,236 65.3 4,726 Qualchoice Life & Hlth Ins Co Inc AR 70998 4807 498,174 0.003 417,262 83.8 491 Regence BCBS of OR OR 54933 1207 23,856,638 0.129 17,793,355 74.6 8,549 Regence BCBS of UT UT 54550 1207 31,338,987 0.169 19,843,183 63.3 12,863 Regence BlueShield WA 53902 1207 52,149,329 0.281 39,827,008 76.4 22,948 Regence Blueshield Of ID Inc ID 60131 1207 12,954,978 0.070 8,582,312 66.2 4,600 Reliable Life Ins Co MO 68357 215 78 0.000 320 410.3 1 Reserve Natl Ins Co OK 68462 215 38,363,325 0.207 26,757,636 69.7 16,815 Rocky Mountain Hlthcare Options Inc CO 47004 1184 0 0.000 21,360 N/A 0 Rocky Mountain Hospital & Medical CO 11011 671 79,999,389 0.431 54,210,689 67.8 34,618 Royal Neighbors Of Amer IL 57657 36,447,824 0.197 25,366,039 69.6 10,607 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 71

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Ryder Hlth Plan Inc PR 95743 3,751,303 0.020 3,210,648 85.6 4,827 Sagicor Life Ins Co TX 60445 76,545 0.000 75,932 99.2 34 Sanford Hlth Plan SD 95683 1246 4,138,845 0.022 3,447,552 83.3 1,922 Sanford Hlth Plan of MN MN 95725 1246 418,310 0.002 360,392 86.2 181 Security Hlth Plan of WI Inc WI 96881 5,258,085 0.028 4,330,582 82.4 1,725 Security Life Of Denver Ins Co CO 68713 229 4,604 0.000 4,110 89.3 4 Sentinel Security Life Ins Co UT 68802 43,568,564 0.235 33,163,897 76.1 16,985 Shelter Life Ins Co MO 65757 123 824,482 0.004 929,448 112.7 351 Shenandoah Life Ins Co VA 68845 4764 7,884,385 0.043 5,114,928 64.9 1,858 Sierra Hlth & Life Ins Co Inc NV 71420 707 16,147,762 0.087 12,467,896 77.2 5,348 Southwest Serv Life Ins Co TX 82430 1339 536,941 0.003 274,306 51.1 112 SPJST TX 57436 539,337 0.003 438,081 81.2 175 Standard Life & Accident Ins Co TX 86355 408 71,673,750 0.386 48,044,102 67.0 33,054 Standard Life & Cas Ins Co UT 71706 50,718 0.000 38,380 75.7 124 Farm Mut Auto Ins Co IL 25178 176 268,011,421 1.445 194,918,278 72.7 105,558 Mut Ins Co GA 69132 12,794,720 0.069 8,167,739 63.8 3,617 Sterling Investors Life Ins Co GA 89184 4722 19,685,178 0.106 13,451,459 68.3 5,734 Sterling Life Ins Co IL 77399 1199 96,798,936 0.522 73,925,813 76.4 42,856 Stonebridge Life Ins Co VT 65021 468 61,717,597 0.333 52,919,345 85.7 51,131 Summa Ins Co Inc OH 10649 3259 136,622 0.001 95,974 70.2 61 The Vt Hlth Plan LLC VT 95696 4745 5,304,405 0.029 4,449,250 83.9 3,742 THP Ins Co WV 60016 1297 756,831 0.004 454,776 60.1 4,412 Thrivent Financial For Lutherans WI 56014 2938 70,104,496 0.378 45,922,682 65.5 27,327 Time Ins Co WI 69477 19 344,082 0.002 207,682 60.4 115 Transamerica Financial Life Ins Co NY 70688 468 1,298,871 0.007 789,505 60.8 297 Transamerica Life Ins Co IA 86231 468 21,471,467 0.116 15,027,958 70.0 8,102 Transamerica Premier Life Ins Co IA 66281 468 5,846,359 0.032 4,219,947 72.2 1,694 Triple S Salud Inc PR 55816 4802 29,452,330 0.159 20,435,608 69.4 22,155 Trustmark Ins Co IL 61425 276 221,152 0.001 111,670 50.5 56 Tufts Ins Co Inc MA 60117 4742 12,547,736 0.068 11,287,608 90.0 6,493 UCare MN MN 52629 4380 206,223 0.001 138,803 67.3 62 Unicare Life & Hlth Ins Co IN 80314 671 20,915,916 0.113 12,706,348 60.7 6,845 Unified Life Ins Co TX 11121 5,052,770 0.027 3,587,606 71.0 1,711 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 72

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL INDIVIDUAL POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Union Fidelity Life Ins Co KS 62596 350 999,418 0.005 837,406 83.8 371 Union Labor Life Ins Co MD 69744 781 241,075 0.001 472,053 195.8 154 United Amer Ins Co NE 92916 290 236,807,266 1.277 157,195,812 66.4 90,414 United Farm Family Life Ins Co IN 69892 542 158,422 0.001 144,387 91.1 80 United Heritage Life Ins Co ID 63983 2878 6,079 0.000 2,266 37.3 3 United Hlthcare of AL Inc AL 95784 707 1,809,300 0.010 1,368,948 75.7 833 United Hlthcare of AZ Inc AZ 96016 707 32,940 0.000 25,350 77.0 21 United Natl Life Ins Co Of Amer IL 92703 687 7,987,559 0.043 6,972,547 87.3 3,460 United Of Omaha Life Ins Co NE 69868 261 1,127,312,542 6.078 830,163,842 73.6 493,047 United Security Assur Co Of PA PA 42129 93,402 0.001 92,986 99.6 31 United Teacher Assoc Ins Co TX 63479 84 48,096,068 0.259 32,094,737 66.7 13,492 United World Life Ins Co NE 72850 261 406,761,829 2.193 280,355,730 68.9 131,762 UnitedHealthcare Ins Co CT 79413 707 3,061,502,877 16.507 2,395,096,682 78.2 1,334,449 Unity Hlth Plans Ins Corp WI 95796 2,894,966 0.016 1,905,537 65.8 1,512 Universal Fidelity Life Ins Co OK 70122 9,122,380 0.049 6,338,974 69.5 4,404 Upmc Hlth Benefits Inc PA 11018 1324 191,587 0.001 249,206 130.1 96 US Hlth & Life Ins Co Inc MI 97772 25,816 0.000 39,737 153.9 6 USAA Life Ins Co TX 69663 200 213,662,106 1.152 155,775,431 72.9 100,848 USAble Life AR 94358 876 134,227 0.001 91,237 68.0 27 USAble Mut Ins Co AR 83470 876 239,884,335 1.293 181,106,799 75.5 112,137 UTMB Hlth Plans Inc TX 95764 786,710 0.004 366,550 46.6 306 Voya Retirement Ins & Ann Co CT 86509 229 23,453 0.000 33,413 142.5 10 Washington Natl Ins Co IN 70319 233 78,000,575 0.421 50,676,074 65.0 22,028 Wellmark Inc IA 88848 770 347,644,294 1.874 274,435,281 78.9 156,317 Wellmark Of SD Inc SD 60128 770 55,763,715 0.301 42,301,476 75.9 22,847 Western Catholic Union IL 57711 38,467 0.000 25,924 67.4 93 Wisconsin Physicians Serv Ins Corp WI 53139 68 115,474,329 0.623 69,058,234 59.8 42,319 Woodmen World Assur Life Assn CO 56499 55,678,068 0.300 41,424,293 74.4 21,603 WPS Hlth Plan Inc WI 10159 68 343,893 0.002 155,377 45.2 70 TOTAL 18,546,607,052 14,069,528,596 75.9 8,432,133 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 73

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GROUP POLICIES ISSUED THROUGH 2011 BY DIRECT PREMIUMS EARNED 75

76

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums of Dom Cocode Group Code U.S. and U.S. Territories GROUP POLICIES ISSUED THROUGH 2011 Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 2,871,361,763 71.206 2,251,245,891 78.4 1,153,902 United Hlthcare Ins Co Of NY NY 60093 707 531,407,092 13.178 423,809,898 79.8 186,400 Transamerica Life Ins Co IA 86231 468 71,342,462 1.769 53,023,089 74.3 28,518 American Republic Ins Co IA 60836 3527 59,926,702 1.486 44,732,079 74.6 18,406 Community Ins Co OH 10345 671 46,620,072 1.156 37,453,656 80.3 19,477 Principal Life Ins Co IA 61271 332 43,299,205 1.074 31,692,160 73.2 12,902 Mutual Of Omaha Ins Co NE 71412 261 42,445,040 1.053 32,460,604 76.5 14,325 Bankers Life & Cas Co IL 61263 233 37,534,922 0.931 30,695,978 81.8 14,379 BCBS of MA MA 53228 3637 32,843,268 0.814 27,765,836 84.5 7,266 Highmark Inc PA 54771 812 30,318,440 0.752 23,302,240 76.9 24,975 BCBS of TN Inc TN 54518 3498 26,847,002 0.666 22,032,262 82.1 15,323 Premera Blue Cross WA 47570 962 21,111,565 0.524 16,546,174 78.4 8,314 Health Care Serv Corp A Mut Legal Re IL 70670 917 20,019,330 0.496 13,506,816 67.5 5,251 Transamerica Premier Life Ins Co IA 66281 468 17,384,304 0.431 12,696,113 73.0 6,682 Anthem Hlth Plans Inc CT 60217 671 16,602,690 0.412 10,925,030 65.8 13,533 Medico Ins Co NE 31119 3527 16,021,040 0.397 11,925,508 74.4 5,756 BCBS Of KS Inc KS 70729 430 15,606,121 0.387 13,080,459 83.8 6,513 American Pioneer Life Ins Co FL 60763 953 15,113,934 0.375 12,251,624 81.1 5,460 BCBS of RI RI 53473 15,077,495 0.374 11,649,933 77.3 7,051 Independence Hospital Ind Plan Inc PA 54704 936 13,837,587 0.343 7,456,439 53.9 11,346 American Natl Life Ins Co Of TX TX 71773 408 13,143,634 0.326 8,687,355 66.1 4,219 Transamerica Financial Life Ins Co NY 70688 468 10,640,893 0.264 8,355,914 78.5 3,944 BCBS Of NE NE 77780 8,119,173 0.201 6,239,024 76.8 3,124 Continental Life Ins Co Brentwood TN 68500 1 5,936,540 0.147 3,835,957 64.6 1,953 United Amer Ins Co NE 92916 290 4,876,460 0.121 3,969,283 81.4 1,924 Anthem Hlth Plans of NH NH 53759 671 4,675,591 0.116 7,622,558 163.0 651 Amalgamated Life & Hlth Ins Co IL 60208 3,905,710 0.097 2,649,550 67.8 1,747 Christian Fidelity Life Ins Co TX 61859 574 3,883,122 0.096 2,735,143 70.4 928 Excellus Hlth Plan Inc NY 55107 1186 3,429,544 0.085 2,276,093 66.4 1,381 Educators Mut Ins Assoc UT 81701 126 3,023,486 0.075 1,715,671 56.7 938 Medical Mut Of OH OH 29076 730 3,012,089 0.075 2,062,685 68.5 1,061 Central s H & L Co Of Omaha NE 61751 690 2,865,144 0.071 2,057,489 71.8 972 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 77

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums of Dom Cocode Group Code U.S. and U.S. Territories GROUP POLICIES ISSUED THROUGH 2011 Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Hartford Life Ins Co CT 88072 91 2,376,093 0.059 2,211,745 93.1 1,169 Hartford Life & Accident Ins Co CT 70815 91 2,348,272 0.058 2,440,258 103.9 911 Highmark West Virginia Inc. WV 54828 812 2,271,109 0.056 1,565,556 68.9 757 United Teacher Assoc Ins Co TX 63479 84 1,607,678 0.040 1,184,951 73.7 388 First United Amer Life Ins Co NY 74101 290 1,346,831 0.033 1,071,876 79.6 528 Physicians Benefits Trust Life Ins IL 68519 2358 1,142,588 0.028 629,126 55.1 423 Physicians Mut Ins Co NE 80578 367 949,307 0.024 815,885 85.9 369 Regence BCBS of UT UT 54550 1207 798,410 0.020 685,364 85.8 391 Wisconsin Physicians Serv Ins Corp WI 53139 68 742,114 0.018 481,449 64.9 246 BCBS of VT VT 53295 4745 664,715 0.016 430,175 64.7 306 Oxford Life Ins Co AZ 76112 574 649,127 0.016 620,225 95.5 323 American Progressive L&H Ins Of NY NY 80624 953 547,505 0.014 422,916 77.2 205 WMI Mut Ins Co UT 68420 528,327 0.013 372,206 70.4 162 Puritan Life Ins Co of Amer TX 71390 4826 495,764 0.012 358,911 72.4 115 BCBS Of FL FL 98167 536 491,259 0.012 293,857 59.8 172 Guarantee Trust Life Ins Co IL 64211 687 480,212 0.012 343,881 71.6 130 Providence Hlth Plan OR 95005 4788 460,034 0.011 471,096 102.4 63 Health Alliance Medical Plans IL 77950 1192 430,065 0.011 349,241 81.2 180 Globe Life & Accident Ins Co NE 91472 290 388,386 0.010 315,961 81.4 170 American Family Life Assur Co of Col NE 60380 370 365,136 0.009 196,220 53.7 123 Union Labor Life Ins Co MD 69744 781 340,083 0.008 716,344 210.6 156 American Continental Ins Co TN 12321 1 336,794 0.008 216,892 64.4 180 Combined Ins Co Of Amer IL 62146 626 245,601 0.006 378,267 154.0 132 Gerber Life Ins Co NY 70939 4483 199,213 0.005 405,009 203.3 58 21st Century Premier Ins Co PA 20796 69 196,799 0.005 146,369 74.4 99 Allianz Life Ins Co Of N Amer MN 90611 761 138,004 0.003 253,245 183.5 64 Aetna Life Ins Co CT 60054 1 128,444 0.003 41,376 32.2 42 Continental Gen Ins Co OH 71404 84 124,798 0.003 172,230 138.0 57 Coventry Hlth & Life Ins Co MO 81973 1 76,763 0.002 58,653 76.4 33 North Amer Ins Co WI 68349 574 74,349 0.002 52,602 70.8 13 Medica Hlth Plans MN 52626 1552 70,916 0.002 26,616 37.5 7 Sterling Life Ins Co IL 77399 1199 43,391 0.001 40,554 93.5 26 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 78

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums of Dom Cocode Group Code U.S. and U.S. Territories GROUP POLICIES ISSUED THROUGH 2011 Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Allianz Life Ins Co Of NY NY 64190 761 42,371 0.001 64,479 152.2 46 BCBSM Inc MN 55026 461 31,404 0.001 12,845 40.9 16 CMFG Life Ins Co IA 62626 306 31,354 0.001 17,794 56.8 20 BCBS Of MS Mut Ins Co MS 60111 1126 17,715 0.000 8,003 45.2 3 Anthem Hlth Plans of ME Inc ME 52618 671 8,080 0.000 4,218 52.2 4 National Benefit Life Ins Co NY 61409 4750 7,999 0.000 2,432 30.4 14 Reliastar Life Ins Co MN 67105 229 7,520 0.000 8,202 109.1 4 Genworth Life & Ann Ins Co VA 65536 4011 7,132 0.000 7,024 98.5 6 London Life Reins Co PA 76694 769 2,985 0.000 11,339 379.9 3 Washington Natl Ins Co IN 70319 233 2,364 0.000 6,006 254.1 5 American Gen Life Ins Co TX 60488 12 1,144 0.000 805 70.4 1 Stonebridge Life Ins Co VT 65021 468 1,082 0.000 241 22.3 1 Sentry Life Ins Co WI 68810 169 0 0.000-554 N/A 0 Health Net Life Ins Co CA 66141 623-974,952-0.024 913,855-93.7 0 TOTAL 4,032,475,705 3,159,284,256 78.3 1,596,742 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 79

80

GROUP POLICIES ISSUED THROUGH 2011 BY COMPANY NAME 81

82

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories GROUP POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered 21st Century Premier Ins Co PA 20796 69 196,799 0.005 146,369 74.4 99 Aetna Life Ins Co CT 60054 1 128,444 0.003 41,376 32.2 42 Allianz Life Ins Co Of N Amer MN 90611 761 138,004 0.003 253,245 183.5 64 Allianz Life Ins Co Of NY NY 64190 761 42,371 0.001 64,479 152.2 46 Amalgamated Life & Hlth Ins Co IL 60208 3,905,710 0.097 2,649,550 67.8 1,747 American Continental Ins Co TN 12321 1 336,794 0.008 216,892 64.4 180 American Family Life Assur Co of Col NE 60380 370 365,136 0.009 196,220 53.7 123 American Gen Life Ins Co TX 60488 12 1,144 0.000 805 70.4 1 American Natl Life Ins Co Of TX TX 71773 408 13,143,634 0.326 8,687,355 66.1 4,219 American Pioneer Life Ins Co FL 60763 953 15,113,934 0.375 12,251,624 81.1 5,460 American Progressive L&H Ins Of NY NY 80624 953 547,505 0.014 422,916 77.2 205 American Republic Ins Co IA 60836 3527 59,926,702 1.486 44,732,079 74.6 18,406 Anthem Hlth Plans Inc CT 60217 671 16,602,690 0.412 10,925,030 65.8 13,533 Anthem Hlth Plans of ME Inc ME 52618 671 8,080 0.000 4,218 52.2 4 Anthem Hlth Plans of NH NH 53759 671 4,675,591 0.116 7,622,558 163.0 651 Bankers Life & Cas Co IL 61263 233 37,534,922 0.931 30,695,978 81.8 14,379 BCBS Of FL FL 98167 536 491,259 0.012 293,857 59.8 172 BCBS Of KS Inc KS 70729 430 15,606,121 0.387 13,080,459 83.8 6,513 BCBS of MA MA 53228 3637 32,843,268 0.814 27,765,836 84.5 7,266 BCBS Of MS Mut Ins Co MS 60111 1126 17,715 0.000 8,003 45.2 3 BCBS Of NE NE 77780 8,119,173 0.201 6,239,024 76.8 3,124 BCBS of RI RI 53473 15,077,495 0.374 11,649,933 77.3 7,051 BCBS of TN Inc TN 54518 3498 26,847,002 0.666 22,032,262 82.1 15,323 BCBS of VT VT 53295 4745 664,715 0.016 430,175 64.7 306 BCBSM Inc MN 55026 461 31,404 0.001 12,845 40.9 16 Central s H & L Co Of Omaha NE 61751 690 2,865,144 0.071 2,057,489 71.8 972 Christian Fidelity Life Ins Co TX 61859 574 3,883,122 0.096 2,735,143 70.4 928 CMFG Life Ins Co IA 62626 306 31,354 0.001 17,794 56.8 20 Combined Ins Co Of Amer IL 62146 626 245,601 0.006 378,267 154.0 132 Community Ins Co OH 10345 671 46,620,072 1.156 37,453,656 80.3 19,477 Continental Gen Ins Co OH 71404 84 124,798 0.003 172,230 138.0 57 Continental Life Ins Co Brentwood TN 68500 1 5,936,540 0.147 3,835,957 64.6 1,953 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 83

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories GROUP POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Coventry Hlth & Life Ins Co MO 81973 1 76,763 0.002 58,653 76.4 33 Educators Mut Ins Assoc UT 81701 126 3,023,486 0.075 1,715,671 56.7 938 Excellus Hlth Plan Inc NY 55107 1186 3,429,544 0.085 2,276,093 66.4 1,381 First United Amer Life Ins Co NY 74101 290 1,346,831 0.033 1,071,876 79.6 528 Genworth Life & Ann Ins Co VA 65536 4011 7,132 0.000 7,024 98.5 6 Gerber Life Ins Co NY 70939 4483 199,213 0.005 405,009 203.3 58 Globe Life & Accident Ins Co NE 91472 290 388,386 0.010 315,961 81.4 170 Guarantee Trust Life Ins Co IL 64211 687 480,212 0.012 343,881 71.6 130 Hartford Life & Accident Ins Co CT 70815 91 2,348,272 0.058 2,440,258 103.9 911 Hartford Life Ins Co CT 88072 91 2,376,093 0.059 2,211,745 93.1 1,169 Health Alliance Medical Plans IL 77950 1192 430,065 0.011 349,241 81.2 180 Health Care Serv Corp A Mut Legal Re IL 70670 917 20,019,330 0.496 13,506,816 67.5 5,251 Health Net Life Ins Co CA 66141 623-974,952-0.024 913,855-93.7 0 Highmark Inc PA 54771 812 30,318,440 0.752 23,302,240 76.9 24,975 Highmark West Virginia Inc. WV 54828 812 2,271,109 0.056 1,565,556 68.9 757 Independence Hospital Ind Plan Inc PA 54704 936 13,837,587 0.343 7,456,439 53.9 11,346 London Life Reins Co PA 76694 769 2,985 0.000 11,339 379.9 3 Medica Hlth Plans MN 52626 1552 70,916 0.002 26,616 37.5 7 Medical Mut Of OH OH 29076 730 3,012,089 0.075 2,062,685 68.5 1,061 Medico Ins Co NE 31119 3527 16,021,040 0.397 11,925,508 74.4 5,756 Mutual Of Omaha Ins Co NE 71412 261 42,445,040 1.053 32,460,604 76.5 14,325 National Benefit Life Ins Co NY 61409 4750 7,999 0.000 2,432 30.4 14 North Amer Ins Co WI 68349 574 74,349 0.002 52,602 70.8 13 Oxford Life Ins Co AZ 76112 574 649,127 0.016 620,225 95.5 323 Physicians Benefits Trust Life Ins IL 68519 2358 1,142,588 0.028 629,126 55.1 423 Physicians Mut Ins Co NE 80578 367 949,307 0.024 815,885 85.9 369 Premera Blue Cross WA 47570 962 21,111,565 0.524 16,546,174 78.4 8,314 Principal Life Ins Co IA 61271 332 43,299,205 1.074 31,692,160 73.2 12,902 Providence Hlth Plan OR 95005 4788 460,034 0.011 471,096 102.4 63 Puritan Life Ins Co of Amer TX 71390 4826 495,764 0.012 358,911 72.4 115 Regence BCBS of UT UT 54550 1207 798,410 0.020 685,364 85.8 391 Reliastar Life Ins Co MN 67105 229 7,520 0.000 8,202 109.1 4 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 84

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by of Dom Cocode U.S. and U.S. Territories GROUP POLICIES ISSUED THROUGH 2011 Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Sentry Life Ins Co WI 68810 169 0 0.000-554 N/A 0 Sterling Life Ins Co IL 77399 1199 43,391 0.001 40,554 93.5 26 Stonebridge Life Ins Co VT 65021 468 1,082 0.000 241 22.3 1 Transamerica Financial Life Ins Co NY 70688 468 10,640,893 0.264 8,355,914 78.5 3,944 Transamerica Life Ins Co IA 86231 468 71,342,462 1.769 53,023,089 74.3 28,518 Transamerica Premier Life Ins Co IA 66281 468 17,384,304 0.431 12,696,113 73.0 6,682 Union Labor Life Ins Co MD 69744 781 340,083 0.008 716,344 210.6 156 United Amer Ins Co NE 92916 290 4,876,460 0.121 3,969,283 81.4 1,924 United Hlthcare Ins Co Of NY NY 60093 707 531,407,092 13.178 423,809,898 79.8 186,400 United Teacher Assoc Ins Co TX 63479 84 1,607,678 0.040 1,184,951 73.7 388 UnitedHealthcare Ins Co CT 79413 707 2,871,361,763 71.206 2,251,245,891 78.4 1,153,902 Washington Natl Ins Co IN 70319 233 2,364 0.000 6,006 254.1 5 Wisconsin Physicians Serv Ins Corp WI 53139 68 742,114 0.018 481,449 64.9 246 WMI Mut Ins Co UT 68420 528,327 0.013 372,206 70.4 162 TOTAL 4,032,475,705 3,159,284,256 78.3 1,596,742 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 85

86

GROUP POLICIES ISSUED IN 2012, 2013 AND 2014 BY DIRECT PREMIUMS EARNED 87

88

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums of Dom Cocode U.S. and U.S. Territories GROUP POLICICES ISSUED IN Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 1,763,270,554 80.828 1,410,050,375 80.0 980,174 United Hlthcare Ins Co Of NY NY 60093 707 254,336,158 11.659 204,304,315 80.3 116,805 BCBS of MA MA 53228 3637 21,742,273 0.997 15,288,235 70.3 8,637 BCBS Of NE NE 77780 21,210,452 0.972 15,564,469 73.4 8,821 Transamerica Life Ins Co IA 86231 468 18,389,245 0.843 12,446,134 67.7 11,451 BCBSM Inc MN 55026 461 16,771,260 0.769 13,489,295 80.4 7,666 Tufts Ins Co Inc MA 60117 4742 14,281,299 0.655 10,544,624 73.8 6,179 American Continental Ins Co TN 12321 1 13,047,309 0.598 10,314,696 79.1 9,230 Medico Ins Co NE 31119 3527 9,369,581 0.430 7,070,361 75.5 4,383 Highmark Inc PA 54771 812 7,973,276 0.365 6,029,404 75.6 7,614 Premera Blue Cross WA 47570 962 7,817,462 0.358 5,688,048 72.8 3,442 Excellus Hlth Plan Inc NY 55107 1186 6,547,762 0.300 4,089,792 62.5 2,994 Independence Hospital Ind Plan Inc PA 54704 936 5,014,998 0.230 2,279,469 45.5 4,112 BCBS Of KS Inc KS 70729 430 3,248,013 0.149 1,876,282 57.8 1,582 United Amer Ins Co NE 92916 290 3,113,262 0.143 1,782,226 57.2 2,507 Transamerica Financial Life Ins Co NY 70688 468 2,176,660 0.100 1,402,068 64.4 1,005 Anthem Hlth Plans of NH NH 53759 671 2,172,583 0.100 416,943 19.2 315 Members Hlth Ins Co AZ 94587 4677 1,453,862 0.067 1,014,611 69.8 961 Educators Mut Ins Assoc UT 81701 126 1,193,161 0.055 681,317 57.1 444 First United Amer Life Ins Co NY 74101 290 1,079,716 0.049 634,876 58.8 579 Cigna Hlth & Life Ins Co CT 67369 901 1,069,719 0.049 769,140 71.9 1,365 American Pioneer Life Ins Co FL 60763 953 908,233 0.042 616,736 67.9 470 Hartford Life Ins Co CT 88072 91 904,306 0.041 632,062 69.9 551 Health Alliance Medical Plans IL 77950 1192 732,201 0.034 607,742 83.0 332 Highmark West Virginia Inc. WV 54828 812 635,619 0.029 419,053 65.9 310 Transamerica Premier Life Ins Co IA 66281 468 599,491 0.027 429,920 71.7 370 Hartford Life & Accident Ins Co CT 70815 91 333,820 0.015 222,517 66.7 192 Heartland Natl Life Ins Co IN 66214 292,338 0.013 118,114 40.4 751 Aetna Life Ins Co CT 60054 1 256,544 0.012 180,175 70.2 82 BCBS of VT VT 53295 4745 252,645 0.012 132,701 52.5 143 Sterling Life Ins Co IL 77399 1199 224,844 0.010 228,171 101.5 165 BCBS of RI RI 53473 224,527 0.010 173,485 77.3 105 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 89

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums of Dom Cocode U.S. and U.S. Territories GROUP POLICICES ISSUED IN Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Regence BCBS of UT UT 54550 1207 167,170 0.008 108,876 65.1 127 Physicians Mut Ins Co NE 80578 367 157,176 0.007 51,678 32.9 73 Wisconsin Physicians Serv Ins Corp WI 53139 68 148,604 0.007 211,108 142.1 29 Physicians Benefits Trust Life Ins IL 68519 2358 136,677 0.006 66,055 48.3 75 Connecticut Gen Life Ins Co CT 62308 901 65,237 0.003 56,359 86.4 21 Amalgamated Life & Hlth Ins Co IL 60208 50,965 0.002 26,763 52.5 76 WMI Mut Ins Co UT 68420 47,424 0.002 25,317 53.4 19 Health Net Life Ins Co CA 66141 623 39,426 0.002 29,835 75.7 16 Medical Mut Of OH OH 29076 730 30,503 0.001 12,748 41.8 11 Pacificsource Hlth Plans OR 54976 4704 11,667 0.001 7,497 64.3 0 Coventry Hlth & Life Ins Co MO 81973 1 2,547 0.000 2,512 98.6 1 TOTAL 2,181,500,569 1,730,096,104 79.3 1,184,185 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 90

GROUP POLICIES ISSUED IN 2012, 2013 AND 2014 BY COMPANY NAME 91

92

June 25, 2015 In Order by NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom Cocode GROUP POLICICES ISSUED IN Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Aetna Life Ins Co CT 60054 1 256,544 0.012 180,175 70.2 82 Amalgamated Life & Hlth Ins Co IL 60208 50,965 0.002 26,763 52.5 76 American Continental Ins Co TN 12321 1 13,047,309 0.598 10,314,696 79.1 9,230 American Pioneer Life Ins Co FL 60763 953 908,233 0.042 616,736 67.9 470 Anthem Hlth Plans of NH NH 53759 671 2,172,583 0.100 416,943 19.2 315 BCBS Of KS Inc KS 70729 430 3,248,013 0.149 1,876,282 57.8 1,582 BCBS of MA MA 53228 3637 21,742,273 0.997 15,288,235 70.3 8,637 BCBS Of NE NE 77780 21,210,452 0.972 15,564,469 73.4 8,821 BCBS of RI RI 53473 224,527 0.010 173,485 77.3 105 BCBS of VT VT 53295 4745 252,645 0.012 132,701 52.5 143 BCBSM Inc MN 55026 461 16,771,260 0.769 13,489,295 80.4 7,666 Cigna Hlth & Life Ins Co CT 67369 901 1,069,719 0.049 769,140 71.9 1,365 Connecticut Gen Life Ins Co CT 62308 901 65,237 0.003 56,359 86.4 21 Coventry Hlth & Life Ins Co MO 81973 1 2,547 0.000 2,512 98.6 1 Educators Mut Ins Assoc UT 81701 126 1,193,161 0.055 681,317 57.1 444 Excellus Hlth Plan Inc NY 55107 1186 6,547,762 0.300 4,089,792 62.5 2,994 First United Amer Life Ins Co NY 74101 290 1,079,716 0.049 634,876 58.8 579 Hartford Life & Accident Ins Co CT 70815 91 333,820 0.015 222,517 66.7 192 Hartford Life Ins Co CT 88072 91 904,306 0.041 632,062 69.9 551 Health Alliance Medical Plans IL 77950 1192 732,201 0.034 607,742 83.0 332 Health Net Life Ins Co CA 66141 623 39,426 0.002 29,835 75.7 16 Heartland Natl Life Ins Co IN 66214 292,338 0.013 118,114 40.4 751 Highmark Inc PA 54771 812 7,973,276 0.365 6,029,404 75.6 7,614 Highmark West Virginia Inc. WV 54828 812 635,619 0.029 419,053 65.9 310 Independence Hospital Ind Plan Inc PA 54704 936 5,014,998 0.230 2,279,469 45.5 4,112 Medical Mut Of OH OH 29076 730 30,503 0.001 12,748 41.8 11 Medico Ins Co NE 31119 3527 9,369,581 0.430 7,070,361 75.5 4,383 Members Hlth Ins Co AZ 94587 4677 1,453,862 0.067 1,014,611 69.8 961 Pacificsource Hlth Plans OR 54976 4704 11,667 0.001 7,497 64.3 0 Physicians Benefits Trust Life Ins IL 68519 2358 136,677 0.006 66,055 48.3 75 Physicians Mut Ins Co NE 80578 367 157,176 0.007 51,678 32.9 73 Premera Blue Cross WA 47570 962 7,817,462 0.358 5,688,048 72.8 3,442 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 93

June 25, 2015 In Order by NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS U.S. and U.S. Territories of Dom Cocode GROUP POLICICES ISSUED IN Group Code Direct Premiums 2012, 2013, 2014 Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Regence BCBS of UT UT 54550 1207 167,170 0.008 108,876 65.1 127 Sterling Life Ins Co IL 77399 1199 224,844 0.010 228,171 101.5 165 Transamerica Financial Life Ins Co NY 70688 468 2,176,660 0.100 1,402,068 64.4 1,005 Transamerica Life Ins Co IA 86231 468 18,389,245 0.843 12,446,134 67.7 11,451 Transamerica Premier Life Ins Co IA 66281 468 599,491 0.027 429,920 71.7 370 Tufts Ins Co Inc MA 60117 4742 14,281,299 0.655 10,544,624 73.8 6,179 United Amer Ins Co NE 92916 290 3,113,262 0.143 1,782,226 57.2 2,507 United Hlthcare Ins Co Of NY NY 60093 707 254,336,158 11.659 204,304,315 80.3 116,805 UnitedHealthcare Ins Co CT 79413 707 1,763,270,554 80.828 1,410,050,375 80.0 980,174 Wisconsin Physicians Serv Ins Corp WI 53139 68 148,604 0.007 211,108 142.1 29 WMI Mut Ins Co UT 68420 47,424 0.002 25,317 53.4 19 TOTAL 2,181,500,569 1,730,096,104 79.3 1,184,185 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 94

TOTAL GROUP POLICIES BY DIRECT PREMIUMS EARNED 95

96

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL GROUP POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 4,634,632,317 74.584 3,661,296,266 79.0 2,134,076 United Hlthcare Ins Co Of NY NY 60093 707 785,743,250 12.645 628,114,213 79.9 303,205 Transamerica Life Ins Co IA 86231 468 89,731,707 1.444 65,469,223 73.0 39,969 American Republic Ins Co IA 60836 3527 59,926,702 0.964 44,732,079 74.6 18,406 BCBS of MA MA 53228 3637 54,585,541 0.878 43,054,071 78.9 15,903 Community Ins Co OH 10345 671 46,620,072 0.750 37,453,656 80.3 19,477 Principal Life Ins Co IA 61271 332 43,299,205 0.697 31,692,160 73.2 12,902 Mutual Of Omaha Ins Co NE 71412 261 42,445,040 0.683 32,460,604 76.5 14,325 Highmark Inc PA 54771 812 38,291,716 0.616 29,331,644 76.6 32,589 Bankers Life & Cas Co IL 61263 233 37,534,922 0.604 30,695,978 81.8 14,379 BCBS Of NE NE 77780 29,329,625 0.472 21,803,493 74.3 11,945 Premera Blue Cross WA 47570 962 28,929,027 0.466 22,234,222 76.9 11,756 BCBS of TN Inc TN 54518 3498 26,847,002 0.432 22,032,262 82.1 15,323 Medico Ins Co NE 31119 3527 25,390,621 0.409 18,995,869 74.8 10,139 Health Care Serv Corp A Mut Legal Re IL 70670 917 20,019,330 0.322 13,506,816 67.5 5,251 BCBS Of KS Inc KS 70729 430 18,854,134 0.303 14,956,741 79.3 8,095 Independence Hospital Ind Plan Inc PA 54704 936 18,852,585 0.303 9,735,908 51.6 15,458 Transamerica Premier Life Ins Co IA 66281 468 17,983,795 0.289 13,126,033 73.0 7,052 BCBSM Inc MN 55026 461 16,802,664 0.270 13,502,140 80.4 7,682 Anthem Hlth Plans Inc CT 60217 671 16,602,690 0.267 10,925,030 65.8 13,533 American Pioneer Life Ins Co FL 60763 953 16,022,167 0.258 12,868,360 80.3 5,930 BCBS of RI RI 53473 15,302,022 0.246 11,823,418 77.3 7,156 Tufts Ins Co Inc MA 60117 4742 14,281,299 0.230 10,544,624 73.8 6,179 American Continental Ins Co TN 12321 1 13,384,103 0.215 10,531,588 78.7 9,410 American Natl Life Ins Co Of TX TX 71773 408 13,143,634 0.212 8,687,355 66.1 4,219 Transamerica Financial Life Ins Co NY 70688 468 12,817,553 0.206 9,757,982 76.1 4,949 Excellus Hlth Plan Inc NY 55107 1186 9,977,306 0.161 6,365,885 63.8 4,375 United Amer Ins Co NE 92916 290 7,989,722 0.129 5,751,509 72.0 4,431 Anthem Hlth Plans of NH NH 53759 671 6,848,174 0.110 8,039,501 117.4 966 Continental Life Ins Co Brentwood TN 68500 1 5,936,540 0.096 3,835,957 64.6 1,953 Educators Mut Ins Assoc UT 81701 126 4,216,647 0.068 2,396,988 56.8 1,382 Amalgamated Life & Hlth Ins Co IL 60208 3,956,675 0.064 2,676,313 67.6 1,823 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 97

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL GROUP POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Christian Fidelity Life Ins Co TX 61859 574 3,883,122 0.062 2,735,143 70.4 928 Hartford Life Ins Co CT 88072 91 3,280,399 0.053 2,843,807 86.7 1,720 Medical Mut Of OH OH 29076 730 3,042,592 0.049 2,075,433 68.2 1,072 Highmark West Virginia Inc. WV 54828 812 2,906,728 0.047 1,984,609 68.3 1,067 Central s H & L Co Of Omaha NE 61751 690 2,865,144 0.046 2,057,489 71.8 972 Hartford Life & Accident Ins Co CT 70815 91 2,682,092 0.043 2,662,775 99.3 1,103 First United Amer Life Ins Co NY 74101 290 2,426,547 0.039 1,706,752 70.3 1,107 United Teacher Assoc Ins Co TX 63479 84 1,607,678 0.026 1,184,951 73.7 388 Members Hlth Ins Co AZ 94587 4677 1,453,862 0.023 1,014,611 69.8 961 Physicians Benefits Trust Life Ins IL 68519 2358 1,279,265 0.021 695,181 54.3 498 Health Alliance Medical Plans IL 77950 1192 1,162,266 0.019 956,983 82.3 512 Physicians Mut Ins Co NE 80578 367 1,106,483 0.018 867,563 78.4 442 Cigna Hlth & Life Ins Co CT 67369 901 1,069,719 0.017 769,140 71.9 1,365 Regence BCBS of UT UT 54550 1207 965,580 0.016 794,240 82.3 518 BCBS of VT VT 53295 4745 917,360 0.015 562,876 61.4 449 Wisconsin Physicians Serv Ins Corp WI 53139 68 890,718 0.014 692,557 77.8 275 Oxford Life Ins Co AZ 76112 574 649,127 0.010 620,225 95.5 323 WMI Mut Ins Co UT 68420 575,751 0.009 397,523 69.0 181 American Progressive L&H Ins Of NY NY 80624 953 547,505 0.009 422,916 77.2 205 Puritan Life Ins Co of Amer TX 71390 4826 495,764 0.008 358,911 72.4 115 BCBS Of FL FL 98167 536 491,259 0.008 293,857 59.8 172 Guarantee Trust Life Ins Co IL 64211 687 480,212 0.008 343,881 71.6 130 Providence Hlth Plan OR 95005 4788 460,034 0.007 471,096 102.4 63 Globe Life & Accident Ins Co NE 91472 290 388,386 0.006 315,961 81.4 170 Aetna Life Ins Co CT 60054 1 384,988 0.006 221,551 57.5 124 American Family Life Assur Co of Col NE 60380 370 365,136 0.006 196,220 53.7 123 Union Labor Life Ins Co MD 69744 781 340,083 0.005 716,344 210.6 156 Heartland Natl Life Ins Co IN 66214 292,338 0.005 118,114 40.4 751 Sterling Life Ins Co IL 77399 1199 268,235 0.004 268,725 100.2 191 Combined Ins Co Of Amer IL 62146 626 245,601 0.004 378,267 154.0 132 Gerber Life Ins Co NY 70939 4483 199,213 0.003 405,009 203.3 58 21st Century Premier Ins Co PA 20796 69 196,799 0.003 146,369 74.4 99 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 98

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL GROUP POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Allianz Life Ins Co Of N Amer MN 90611 761 138,004 0.002 253,245 183.5 64 Continental Gen Ins Co OH 71404 84 124,798 0.002 172,230 138.0 57 Coventry Hlth & Life Ins Co MO 81973 1 79,310 0.001 61,165 77.1 34 North Amer Ins Co WI 68349 574 74,349 0.001 52,602 70.8 13 Medica Hlth Plans MN 52626 1552 70,916 0.001 26,616 37.5 7 Connecticut Gen Life Ins Co CT 62308 901 65,237 0.001 56,359 86.4 21 Allianz Life Ins Co Of NY NY 64190 761 42,371 0.001 64,479 152.2 46 CMFG Life Ins Co IA 62626 306 31,354 0.001 17,794 56.8 20 BCBS Of MS Mut Ins Co MS 60111 1126 17,715 0.000 8,003 45.2 3 Pacificsource Hlth Plans OR 54976 4704 11,667 0.000 7,497 64.3 0 Anthem Hlth Plans of ME Inc ME 52618 671 8,080 0.000 4,218 52.2 4 National Benefit Life Ins Co NY 61409 4750 7,999 0.000 2,432 30.4 14 Reliastar Life Ins Co MN 67105 229 7,520 0.000 8,202 109.1 4 Genworth Life & Ann Ins Co VA 65536 4011 7,132 0.000 7,024 98.5 6 London Life Reins Co PA 76694 769 2,985 0.000 11,339 379.9 3 Washington Natl Ins Co IN 70319 233 2,364 0.000 6,006 254.1 5 American Gen Life Ins Co TX 60488 12 1,144 0.000 805 70.4 1 Stonebridge Life Ins Co VT 65021 468 1,082 0.000 241 22.3 1 Sentry Life Ins Co WI 68810 169 0 0.000-554 N/A 0 Health Net Life Ins Co CA 66141 623-935,526-0.015 943,690-100.9 16 TOTAL 6,213,976,274 4,889,380,360 78.7 2,780,927 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 99

100

TOTAL GROUP POLICIES BY COMPANY NAME 101

102

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL GROUP POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered 21st Century Premier Ins Co PA 20796 69 196,799 0.003 146,369 74.4 99 Aetna Life Ins Co CT 60054 1 384,988 0.006 221,551 57.5 124 Allianz Life Ins Co Of N Amer MN 90611 761 138,004 0.002 253,245 183.5 64 Allianz Life Ins Co Of NY NY 64190 761 42,371 0.001 64,479 152.2 46 Amalgamated Life & Hlth Ins Co IL 60208 3,956,675 0.064 2,676,313 67.6 1,823 American Continental Ins Co TN 12321 1 13,384,103 0.215 10,531,588 78.7 9,410 American Family Life Assur Co of Col NE 60380 370 365,136 0.006 196,220 53.7 123 American Gen Life Ins Co TX 60488 12 1,144 0.000 805 70.4 1 American Natl Life Ins Co Of TX TX 71773 408 13,143,634 0.212 8,687,355 66.1 4,219 American Pioneer Life Ins Co FL 60763 953 16,022,167 0.258 12,868,360 80.3 5,930 American Progressive L&H Ins Of NY NY 80624 953 547,505 0.009 422,916 77.2 205 American Republic Ins Co IA 60836 3527 59,926,702 0.964 44,732,079 74.6 18,406 Anthem Hlth Plans Inc CT 60217 671 16,602,690 0.267 10,925,030 65.8 13,533 Anthem Hlth Plans of ME Inc ME 52618 671 8,080 0.000 4,218 52.2 4 Anthem Hlth Plans of NH NH 53759 671 6,848,174 0.110 8,039,501 117.4 966 Bankers Life & Cas Co IL 61263 233 37,534,922 0.604 30,695,978 81.8 14,379 BCBS Of FL FL 98167 536 491,259 0.008 293,857 59.8 172 BCBS Of KS Inc KS 70729 430 18,854,134 0.303 14,956,741 79.3 8,095 BCBS of MA MA 53228 3637 54,585,541 0.878 43,054,071 78.9 15,903 BCBS Of MS Mut Ins Co MS 60111 1126 17,715 0.000 8,003 45.2 3 BCBS Of NE NE 77780 29,329,625 0.472 21,803,493 74.3 11,945 BCBS of RI RI 53473 15,302,022 0.246 11,823,418 77.3 7,156 BCBS of TN Inc TN 54518 3498 26,847,002 0.432 22,032,262 82.1 15,323 BCBS of VT VT 53295 4745 917,360 0.015 562,876 61.4 449 BCBSM Inc MN 55026 461 16,802,664 0.270 13,502,140 80.4 7,682 Central s H & L Co Of Omaha NE 61751 690 2,865,144 0.046 2,057,489 71.8 972 Christian Fidelity Life Ins Co TX 61859 574 3,883,122 0.062 2,735,143 70.4 928 Cigna Hlth & Life Ins Co CT 67369 901 1,069,719 0.017 769,140 71.9 1,365 CMFG Life Ins Co IA 62626 306 31,354 0.001 17,794 56.8 20 Combined Ins Co Of Amer IL 62146 626 245,601 0.004 378,267 154.0 132 Community Ins Co OH 10345 671 46,620,072 0.750 37,453,656 80.3 19,477 Connecticut Gen Life Ins Co CT 62308 901 65,237 0.001 56,359 86.4 21 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 103

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL GROUP POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Continental Gen Ins Co OH 71404 84 124,798 0.002 172,230 138.0 57 Continental Life Ins Co Brentwood TN 68500 1 5,936,540 0.096 3,835,957 64.6 1,953 Coventry Hlth & Life Ins Co MO 81973 1 79,310 0.001 61,165 77.1 34 Educators Mut Ins Assoc UT 81701 126 4,216,647 0.068 2,396,988 56.8 1,382 Excellus Hlth Plan Inc NY 55107 1186 9,977,306 0.161 6,365,885 63.8 4,375 First United Amer Life Ins Co NY 74101 290 2,426,547 0.039 1,706,752 70.3 1,107 Genworth Life & Ann Ins Co VA 65536 4011 7,132 0.000 7,024 98.5 6 Gerber Life Ins Co NY 70939 4483 199,213 0.003 405,009 203.3 58 Globe Life & Accident Ins Co NE 91472 290 388,386 0.006 315,961 81.4 170 Guarantee Trust Life Ins Co IL 64211 687 480,212 0.008 343,881 71.6 130 Hartford Life & Accident Ins Co CT 70815 91 2,682,092 0.043 2,662,775 99.3 1,103 Hartford Life Ins Co CT 88072 91 3,280,399 0.053 2,843,807 86.7 1,720 Health Alliance Medical Plans IL 77950 1192 1,162,266 0.019 956,983 82.3 512 Health Care Serv Corp A Mut Legal Re IL 70670 917 20,019,330 0.322 13,506,816 67.5 5,251 Health Net Life Ins Co CA 66141 623-935,526-0.015 943,690-100.9 16 Heartland Natl Life Ins Co IN 66214 292,338 0.005 118,114 40.4 751 Highmark Inc PA 54771 812 38,291,716 0.616 29,331,644 76.6 32,589 Highmark West Virginia Inc. WV 54828 812 2,906,728 0.047 1,984,609 68.3 1,067 Independence Hospital Ind Plan Inc PA 54704 936 18,852,585 0.303 9,735,908 51.6 15,458 London Life Reins Co PA 76694 769 2,985 0.000 11,339 379.9 3 Medica Hlth Plans MN 52626 1552 70,916 0.001 26,616 37.5 7 Medical Mut Of OH OH 29076 730 3,042,592 0.049 2,075,433 68.2 1,072 Medico Ins Co NE 31119 3527 25,390,621 0.409 18,995,869 74.8 10,139 Members Hlth Ins Co AZ 94587 4677 1,453,862 0.023 1,014,611 69.8 961 Mutual Of Omaha Ins Co NE 71412 261 42,445,040 0.683 32,460,604 76.5 14,325 National Benefit Life Ins Co NY 61409 4750 7,999 0.000 2,432 30.4 14 North Amer Ins Co WI 68349 574 74,349 0.001 52,602 70.8 13 Oxford Life Ins Co AZ 76112 574 649,127 0.010 620,225 95.5 323 Pacificsource Hlth Plans OR 54976 4704 11,667 0.000 7,497 64.3 0 Physicians Benefits Trust Life Ins IL 68519 2358 1,279,265 0.021 695,181 54.3 498 Physicians Mut Ins Co NE 80578 367 1,106,483 0.018 867,563 78.4 442 Premera Blue Cross WA 47570 962 28,929,027 0.466 22,234,222 76.9 11,756 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 104

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL GROUP POLICIES of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Principal Life Ins Co IA 61271 332 43,299,205 0.697 31,692,160 73.2 12,902 Providence Hlth Plan OR 95005 4788 460,034 0.007 471,096 102.4 63 Puritan Life Ins Co of Amer TX 71390 4826 495,764 0.008 358,911 72.4 115 Regence BCBS of UT UT 54550 1207 965,580 0.016 794,240 82.3 518 Reliastar Life Ins Co MN 67105 229 7,520 0.000 8,202 109.1 4 Sentry Life Ins Co WI 68810 169 0 0.000-554 N/A 0 Sterling Life Ins Co IL 77399 1199 268,235 0.004 268,725 100.2 191 Stonebridge Life Ins Co VT 65021 468 1,082 0.000 241 22.3 1 Transamerica Financial Life Ins Co NY 70688 468 12,817,553 0.206 9,757,982 76.1 4,949 Transamerica Life Ins Co IA 86231 468 89,731,707 1.444 65,469,223 73.0 39,969 Transamerica Premier Life Ins Co IA 66281 468 17,983,795 0.289 13,126,033 73.0 7,052 Tufts Ins Co Inc MA 60117 4742 14,281,299 0.230 10,544,624 73.8 6,179 Union Labor Life Ins Co MD 69744 781 340,083 0.005 716,344 210.6 156 United Amer Ins Co NE 92916 290 7,989,722 0.129 5,751,509 72.0 4,431 United Hlthcare Ins Co Of NY NY 60093 707 785,743,250 12.645 628,114,213 79.9 303,205 United Teacher Assoc Ins Co TX 63479 84 1,607,678 0.026 1,184,951 73.7 388 UnitedHealthcare Ins Co CT 79413 707 4,634,632,317 74.584 3,661,296,266 79.0 2,134,076 Washington Natl Ins Co IN 70319 233 2,364 0.000 6,006 254.1 5 Wisconsin Physicians Serv Ins Corp WI 53139 68 890,718 0.014 692,557 77.8 275 WMI Mut Ins Co UT 68420 575,751 0.009 397,523 69.0 181 TOTAL 6,213,976,274 4,889,380,360 78.7 2,780,927 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 105

106

TOTAL POLICIES (INDIVIDUAL AND GROUP) BY DIRECT PREMIUMS EARNED 107

108

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered UnitedHealthcare Ins Co CT 79413 707 7,696,135,194 31.082 6,056,392,948 78.7 3,468,525 Health Care Serv Corp A Mut Legal Re IL 70670 917 1,364,494,133 5.511 1,018,746,387 74.7 575,110 United Of Omaha Life Ins Co NE 69868 261 1,127,312,542 4.553 830,163,842 73.6 493,047 United Hlthcare Ins Co Of NY NY 60093 707 785,743,250 3.173 628,114,213 79.9 303,205 Mutual Of Omaha Ins Co NE 71412 261 546,619,079 2.208 381,978,833 69.9 264,431 BCBS of MA MA 53228 3637 434,405,165 1.754 408,373,901 94.0 194,159 United World Life Ins Co NE 72850 261 406,761,829 1.643 280,355,730 68.9 131,762 Bankers Life & Cas Co IL 61263 233 403,194,769 1.628 262,020,976 65.0 127,008 BCBS Of FL FL 98167 536 374,079,085 1.511 298,371,442 79.8 167,086 Wellmark Inc IA 88848 770 347,644,294 1.404 274,435,281 78.9 156,317 BCBS of NC Inc NC 54631 337,577,928 1.363 250,709,182 74.3 154,601 American Continental Ins Co TN 12321 1 337,545,443 1.363 253,738,631 75.2 182,091 Colonial Penn Life Ins Co PA 62065 233 336,833,604 1.360 235,944,735 70.0 184,335 Continental Life Ins Co Brentwood TN 68500 1 309,888,025 1.252 228,131,831 73.6 160,371 BCBS of MI Mut Ins Co MI 54291 572 297,023,923 1.200 458,174,850 154.3 204,771 Highmark Inc PA 54771 812 280,141,119 1.131 226,519,139 80.9 146,241 Anthem Hlth Plans of VA Inc VA 71835 671 269,197,715 1.087 182,174,375 67.7 113,916 Farm Mut Auto Ins Co IL 25178 176 268,011,421 1.082 194,918,278 72.7 105,558 Horizon Ins Co NJ 14690 1202 258,315,733 1.043 216,089,849 83.7 90,694 BCBS Of KS Inc KS 70729 430 254,872,546 1.029 209,748,989 82.3 114,767 BCBSM Inc MN 55026 461 251,395,694 1.015 186,559,766 74.2 95,594 United Amer Ins Co NE 92916 290 244,796,988 0.989 162,947,321 66.6 94,845 USAble Mut Ins Co AR 83470 876 239,884,335 0.969 181,106,799 75.5 112,137 BCBS of AL AL 55433 570 230,703,747 0.932 197,833,908 85.8 126,607 Humana Ins Co WI 73288 119 214,105,798 0.865 158,021,882 73.8 115,373 USAA Life Ins Co TX 69663 200 213,662,106 0.863 155,775,431 72.9 100,848 Physicians Mut Ins Co NE 80578 367 171,554,569 0.693 103,969,287 60.6 73,576 Anthem Hlth Plans Of KY Inc KY 95120 671 170,778,213 0.690 128,446,365 75.2 79,589 BCBS Of NE NE 77780 162,697,224 0.657 123,679,020 76.0 66,674 Carefirst of MD Inc MD 47058 380 155,267,478 0.627 110,442,070 71.1 56,111 BCBS of GA Inc GA 54801 671 148,709,342 0.601 111,527,712 75.0 59,380 Anthem Ins Co Inc IN 28207 671 146,224,936 0.591 102,559,763 70.1 53,258 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 109

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BCBS of TN Inc TN 54518 3498 140,286,321 0.567 105,607,551 75.3 62,545 Omaha Ins Co NE 13100 261 139,994,840 0.565 104,165,507 74.4 151,687 American Republic Ins Co IA 60836 3527 136,077,110 0.550 92,329,806 67.9 44,541 BCBS Of SC Inc SC 38520 661 133,410,166 0.539 82,846,058 62.1 55,787 Gerber Life Ins Co NY 70939 4483 129,742,881 0.524 97,780,837 75.4 50,083 Community Ins Co OH 10345 671 121,221,212 0.490 89,340,937 73.7 51,054 American Retirement Life Ins Co OH 88366 901 117,907,762 0.476 87,751,541 74.4 95,913 Wisconsin Physicians Serv Ins Corp WI 53139 68 116,365,047 0.470 69,750,791 59.9 42,594 Transamerica Life Ins Co IA 86231 468 111,203,174 0.449 80,497,181 72.4 48,071 Louisiana Hlth Serv & Ind Co LA 81200 438 106,383,581 0.430 82,749,690 77.8 44,019 Empire Healthchoice Assur Inc NY 55093 671 100,350,103 0.405 78,650,854 78.4 35,407 Sterling Life Ins Co IL 77399 1199 97,067,171 0.392 74,194,538 76.4 43,047 Healthy Alliance Life Ins Co MO 78972 671 93,931,356 0.379 65,737,829 70.0 36,866 Equitable Life & Cas Ins Co UT 62952 91,444,339 0.369 70,139,963 76.7 50,904 Premera Blue Cross WA 47570 962 90,733,184 0.366 67,857,373 74.8 40,101 New Era Life Ins Co TX 78743 520 90,128,849 0.364 69,894,529 77.5 45,154 Loyal Amer Life Ins Co OH 65722 901 89,849,275 0.363 62,868,694 70.0 36,730 Philadelphia Amer Life Ins Co TX 67784 520 89,223,104 0.360 66,607,565 74.7 49,067 Aetna Life Ins Co CT 60054 1 88,813,335 0.359 64,711,830 72.9 37,077 Bankers Fidelity Life Ins Co GA 61239 587 84,964,792 0.343 57,559,039 67.7 38,159 Anthem Hlth Plans Inc CT 60217 671 84,616,498 0.342 68,734,766 81.2 48,358 Physicians Life Ins Co NE 72125 367 80,471,926 0.325 53,674,899 66.7 29,461 Noridian Mut Ins Co ND 55891 80,286,061 0.324 65,978,662 82.2 36,407 BCBS of WI WI 54003 671 80,195,408 0.324 52,065,586 64.9 26,232 Rocky Mountain Hospital & Medical CO 11011 671 79,999,389 0.323 54,210,689 67.8 34,618 Washington Natl Ins Co IN 70319 233 78,002,939 0.315 50,682,080 65.0 22,033 Medico Ins Co NE 31119 3527 76,396,455 0.309 56,977,617 74.6 33,812 BCBS of AZ Inc AZ 53589 73,127,100 0.295 48,942,036 66.9 32,229 Standard Life & Accident Ins Co TX 86355 408 71,673,750 0.289 48,044,102 67.0 33,054 Anthem Hlth Plans of NH NH 53759 671 71,048,590 0.287 54,807,856 77.1 29,710 Thrivent Financial For Lutherans WI 56014 2938 70,104,496 0.283 45,922,682 65.5 27,327 Forethought Life Ins Co IN 91642 3891 68,759,349 0.278 49,221,884 71.6 38,588 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 110

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Order of United Commercial Travelers OH 56383 66,788,448 0.270 40,901,604 61.2 20,197 Principal Life Ins Co IA 61271 332 65,995,823 0.267 47,373,417 71.8 19,259 Family Life Ins Co TX 63053 1117 64,042,753 0.259 50,724,542 79.2 24,066 Stonebridge Life Ins Co VT 65021 468 61,718,679 0.249 52,919,586 85.7 51,132 Central s Ind Co Of Omaha NE 34274 31 60,584,272 0.245 41,788,489 69.0 37,825 HPHC Ins Co Inc MA 18975 595 59,635,643 0.241 46,242,415 77.5 31,941 BCBS of KC MO 47171 537 59,353,621 0.240 42,638,370 71.8 22,789 Genworth Life & Ann Ins Co VA 65536 4011 59,318,067 0.240 37,897,440 63.9 20,715 American Republic Corp Ins Co NE 67679 3527 59,101,067 0.239 37,933,054 64.2 23,835 American Family Life Assur Co of Col NE 60380 370 59,050,913 0.238 46,184,456 78.2 26,047 Independence Hospital Ind Plan Inc PA 54704 936 58,196,899 0.235 43,976,338 75.6 47,718 Combined Ins Co Of Amer IL 62146 626 57,478,743 0.232 44,088,430 76.7 24,989 Country Life Ins Co IL 62553 50 56,231,104 0.227 40,166,230 71.4 21,806 Wellmark Of SD Inc SD 60128 770 55,763,715 0.225 42,301,476 75.9 22,847 Woodmen World Assur Life Assn CO 56499 55,678,068 0.225 41,424,293 74.4 21,603 BCBS of RI RI 53473 55,333,582 0.223 45,902,910 83.0 25,052 Continental Gen Ins Co OH 71404 84 55,308,858 0.223 38,582,183 69.8 17,854 American Pioneer Life Ins Co FL 60763 953 52,845,687 0.213 40,303,835 76.3 16,367 Regence BlueShield WA 53902 1207 52,149,329 0.211 39,827,008 76.4 22,948 New Era Life Ins Co Of Midwest TX 69698 520 50,433,824 0.204 39,870,236 79.1 27,908 United Teacher Assoc Ins Co TX 63479 84 49,703,746 0.201 33,279,688 67.0 13,880 Constitution Life Ins Co TX 62359 953 46,699,845 0.189 31,041,261 66.5 12,352 Health Net Life Ins Co CA 66141 623 46,071,949 0.186 35,749,538 77.6 19,572 Sentinel Security Life Ins Co UT 68802 43,568,564 0.176 33,163,897 76.1 16,985 Anthem Hlth Plans of ME Inc ME 52618 671 43,173,627 0.174 35,899,451 83.2 20,154 Christian Fidelity Life Ins Co TX 61859 574 42,536,580 0.172 27,951,794 65.7 11,424 Old Surety Life Ins Co OK 67326 41,541,397 0.168 25,411,066 61.2 21,869 Reserve Natl Ins Co OK 68462 215 38,363,325 0.155 26,757,636 69.7 16,815 Everence Assn Inc IN 57991 4616 37,236,342 0.150 25,471,774 68.4 18,205 Royal Neighbors Of Amer IL 57657 36,447,824 0.147 25,366,039 69.6 10,607 Excellus Hlth Plan Inc NY 55107 1186 35,047,889 0.142 26,398,165 75.3 14,114 Hospital Serv Assn of NE PA PA 54747 1270 34,857,030 0.141 28,537,327 81.9 23,718 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 111

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered BCBS Of MS Mut Ins Co MS 60111 1126 34,138,082 0.138 27,756,037 81.3 12,550 Dean Hlth Plan Inc WI 96156 1294 33,330,491 0.135 29,034,903 87.1 24,967 American Family Mut Ins Co WI 19275 473 33,194,443 0.134 20,335,548 61.3 9,906 Regence BCBS of UT UT 54550 1207 32,304,567 0.130 20,637,423 63.9 13,381 Government Personnel Mut Life Ins Co TX 63967 4712 32,281,956 0.130 24,488,515 75.9 17,957 First United Amer Life Ins Co NY 74101 290 31,796,420 0.128 23,795,255 74.8 15,439 Triple S Salud Inc PR 55816 4802 29,452,330 0.119 20,435,608 69.4 22,155 Golden Rule Ins Co IN 62286 707 28,034,165 0.113 19,801,096 70.6 10,008 Capital Advantage Ins Co PA 41203 1230 27,424,233 0.111 19,186,717 70.0 20,998 Medical Mut Of OH OH 29076 730 27,369,994 0.111 18,535,362 67.7 11,797 Oxford Life Ins Co AZ 76112 574 27,194,728 0.110 23,421,318 86.1 15,561 Blue Care Network Of MI MI 95610 572 26,962,985 0.109 18,174,348 67.4 11,748 Tufts Ins Co Inc MA 60117 4742 26,829,035 0.108 21,832,232 81.4 12,672 Capital Blue Cross PA 54720 1230 25,892,599 0.105 23,346,708 90.2 20,998 Heartland Natl Life Ins Co IN 66214 25,101,122 0.101 20,243,632 80.6 11,515 Regence BCBS of OR OR 54933 1207 23,856,638 0.096 17,793,355 74.6 8,549 Transamerica Premier Life Ins Co IA 66281 468 23,830,154 0.096 17,345,980 72.8 8,746 North Amer Ins Co WI 68349 574 22,879,574 0.092 17,809,556 77.8 7,139 Pekin Life Ins Co IL 67628 153 22,820,197 0.092 16,368,720 71.7 10,172 Unicare Life & Hlth Ins Co IN 80314 671 20,915,916 0.084 12,706,348 60.7 6,845 Group Hospitalization & Med Srvcs DC 53007 380 19,992,907 0.081 15,482,699 77.4 9,128 Sterling Investors Life Ins Co GA 89184 4722 19,685,178 0.080 13,451,459 68.3 5,734 Lincoln Heritage Life Ins Co IL 65927 18,400,494 0.074 11,569,158 62.9 4,675 Blue Cross of ID Hlth Serv Inc ID 60095 1290 18,235,650 0.074 13,134,983 72.0 7,107 Pyramid Life Ins Co KS 68284 953 18,053,429 0.073 11,791,236 65.3 4,726 Highmark West Virginia Inc. WV 54828 812 17,438,995 0.070 12,832,524 73.6 6,842 American Progressive L&H Ins Of NY NY 80624 953 17,254,619 0.070 11,467,963 66.5 5,130 Manhattan Life Ins Co NY 65870 1117 17,221,042 0.070 8,080,874 46.9 20,546 BCBS of WY WY 53767 16,820,248 0.068 12,605,564 74.9 8,119 Sierra Hlth & Life Ins Co Inc NV 71420 707 16,147,762 0.065 12,467,896 77.2 5,348 Avera Hlth Plans Inc SD 95839 16,088,425 0.065 9,676,654 60.1 8,875 Central s H & L Co Of Omaha NE 61751 690 15,904,178 0.064 10,294,037 64.7 4,741 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 112

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Priority Hlth MI 95561 3383 15,662,158 0.063 12,055,704 77.0 8,014 Guarantee Trust Life Ins Co IL 64211 687 14,372,356 0.058 8,494,665 59.1 3,789 Transamerica Financial Life Ins Co NY 70688 468 14,116,424 0.057 10,547,487 74.7 5,246 Provident Amer Life & Hlth Ins Co OH 67903 901 13,726,644 0.055 9,400,071 68.5 3,545 Marquette Natl Life Ins Co TX 71072 953 13,634,641 0.055 10,598,736 77.7 4,209 Pacificare Life & Hlth Ins Co IN 70785 707 13,359,969 0.054 11,277,879 84.4 4,892 American Natl Life Ins Co Of TX TX 71773 408 13,143,634 0.053 8,687,355 66.1 4,219 Regence Blueshield Of ID Inc ID 60131 1207 12,954,978 0.052 8,582,312 66.2 4,600 Mut Ins Co GA 69132 12,794,720 0.052 8,167,739 63.8 3,617 Celtic Ins Co IL 80799 1295 10,907,277 0.044 7,861,547 72.1 2,794 Highmark BCBSD Inc DE 53287 812 10,600,907 0.043 7,711,274 72.7 4,652 BCBS of VT VT 53295 4745 10,508,791 0.042 7,826,087 74.5 3,990 Puritan Life Ins Co of Amer TX 71390 4826 10,159,587 0.041 7,532,777 74.1 2,874 Nationwide Life Ins Co OH 66869 140 9,413,781 0.038 6,388,239 67.9 2,755 Globe Life & Accident Ins Co NE 91472 290 9,387,907 0.038 7,893,452 84.1 4,506 Universal Fidelity Life Ins Co OK 70122 9,122,380 0.037 6,338,974 69.5 4,404 Aetna Hlth & Life Ins Co CT 78700 1 9,020,730 0.036 6,973,133 77.3 9,622 CDPHP Universal Benefits Inc NY 47027 4708 8,732,867 0.035 11,743,065 134.5 4,883 Humana Hlth Ins Co Of FL Inc FL 69671 119 8,600,252 0.035 4,767,785 55.4 4,751 Humana Ins Co of NY NY 12634 119 8,381,542 0.034 5,872,735 70.1 4,627 Humana Ins Co Of KY KY 60219 119 8,054,427 0.033 5,230,625 64.9 3,830 United Natl Life Ins Co Of Amer IL 92703 687 7,987,559 0.032 6,972,547 87.3 3,460 Shenandoah Life Ins Co VA 68845 4764 7,884,385 0.032 5,114,928 64.9 1,858 Health Now NY Inc NY 55204 7,843,887 0.032 6,770,161 86.3 2,564 Central Reserve Life Ins Co OH 61727 901 7,735,438 0.031 5,017,642 64.9 1,963 Pennsylvania Life Ins Co PA 67660 4667 7,431,596 0.030 4,806,610 64.7 1,858 First Comm Hlth Plan Inc AL 47051 7,089,094 0.029 4,987,585 70.4 4,143 Health Alliance Medical Plans IL 77950 1192 6,726,719 0.027 5,061,143 75.2 2,196 Great Amer Life Ins Co OH 63312 84 6,455,033 0.026 4,660,987 72.2 2,163 Group Hlth Inc NY 55239 1127 6,375,004 0.026 5,041,422 79.1 2,011 Bankers Conseco Life Ins Co NY 68560 233 6,025,864 0.024 4,351,021 72.2 2,973 Coventry Hlth & Life Ins Co MO 81973 1 5,695,823 0.023 3,890,323 68.3 1,993 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 113

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Health Net Hlth Plan of OR Inc OR 95800 623 5,492,794 0.022 5,485,541 99.9 3,434 The Vt Hlth Plan LLC VT 95696 4745 5,304,405 0.021 4,449,250 83.9 3,742 Security Hlth Plan of WI Inc WI 96881 5,258,085 0.021 4,330,582 82.4 1,725 Unified Life Ins Co TX 11121 5,052,770 0.020 3,587,606 71.0 1,711 Asuris NW Hlth WA 47350 1207 4,946,024 0.020 4,258,723 86.1 2,868 Fallon Hlth & Life Assur Co MA 66828 4741 4,362,492 0.018 4,074,052 93.4 1,822 Educators Mut Ins Assoc UT 81701 126 4,216,647 0.017 2,396,988 56.8 1,382 Hartford Life Ins Co CT 88072 91 4,208,736 0.017 3,516,743 83.6 1,934 Sanford Hlth Plan SD 95683 1246 4,138,845 0.017 3,447,552 83.3 1,922 Geisinger Ind Ins Co PA 10244 1143 4,127,274 0.017 3,275,967 79.4 1,963 Inter Cty Hospitalization Plan Inc PA 54763 936 4,033,752 0.016 3,657,439 90.7 1,420 Health Tradition Hlth Plan WI 96628 3,971,029 0.016 3,256,455 82.0 1,721 Amalgamated Life & Hlth Ins Co IL 60208 3,956,675 0.016 2,676,313 67.6 1,823 LifeWise Hlth Plan of OR Inc OR 84930 962 3,938,991 0.016 2,768,885 70.3 1,012 Ryder Hlth Plan Inc PR 95743 3,751,303 0.015 3,210,648 85.6 4,827 Avalon Ins Co PA 12358 1230 3,558,207 0.014 2,611,466 73.4 778 Genworth Life Ins Co DE 70025 4011 3,198,032 0.013 3,795,295 118.7 783 Paramount Ins Co OH 11518 1212 3,160,669 0.013 1,848,195 58.5 1,178 Physicians Plus Ins Corp WI 95341 3,146,969 0.013 2,545,380 80.9 1,295 Humana Hlth Benefit Plan of LA Inc LA 95642 119 3,034,301 0.012 1,884,221 62.1 1,359 Liberty Natl Life Ins Co NE 65331 290 2,984,141 0.012 1,801,698 60.4 2,120 Unity Hlth Plans Ins Corp WI 95796 2,894,966 0.012 1,905,537 65.8 1,512 New York Life Ins Co NY 66915 826 2,869,588 0.012 2,075,318 72.3 806 KPS Hlth Plans WA 53872 1185 2,868,044 0.012 2,035,836 71.0 1,070 Columbian Mut Life Ins Co NY 62103 535 2,737,386 0.011 2,066,049 75.5 1,273 Hartford Life & Accident Ins Co CT 70815 91 2,685,327 0.011 2,672,042 99.5 1,104 Group Hlth Coop of S Central WI WI 95311 2,521,099 0.010 3,113,044 123.5 1,227 Alliance Hlth & Life Ins Co MI 60134 1311 2,380,585 0.010 1,840,964 77.3 855 Conseco Life Ins Co IN 65900 4213 2,173,944 0.009 1,623,176 74.7 709 Medico Corp Life Ins Co NE 79987 3527 2,032,242 0.008 1,478,210 72.7 4,599 American Gen Life Ins Co TX 60488 12 1,917,299 0.008 1,381,516 72.1 587 Connecticut Gen Life Ins Co CT 62308 901 1,880,651 0.008 1,327,390 70.6 650 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 114

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered United Hlthcare of AL Inc AL 95784 707 1,809,300 0.007 1,368,948 75.7 833 Jefferson Natl Life Ins Co TX 64017 1,761,357 0.007 1,321,594 75.0 504 Idealife Ins Co CT 97764 31 1,634,871 0.007 930,758 56.9 405 Members Hlth Ins Co AZ 94587 4677 1,480,244 0.006 1,033,310 69.8 981 Central United Life Ins Co AR 61883 1117 1,354,507 0.005 949,023 70.1 487 Physicians Benefits Trust Life Ins IL 68519 2358 1,279,265 0.005 695,181 54.3 498 Humanadental Ins Co WI 70580 119 1,267,366 0.005 899,620 71.0 1,517 New W Hlth Serv MT 95829 1,157,404 0.005 983,270 85.0 611 Cigna Hlth & Life Ins Co CT 67369 901 1,079,139 0.004 781,287 72.4 1,370 Kanawha Ins Co SC 65110 119 1,071,096 0.004 932,581 87.1 337 Providence Hlth Plan OR 95005 4788 1,054,904 0.004 1,123,331 106.5 168 MercyCare HMO Inc WI 12195 3595 1,036,651 0.004 973,356 93.9 840 Union Fidelity Life Ins Co KS 62596 350 999,418 0.004 837,406 83.8 371 Auto Owners Life Ins Co MI 61190 280 938,320 0.004 672,978 71.7 263 Communitycare Life & Hlth Ins Co OK 89008 3487 908,364 0.004 797,266 87.8 382 BridgeSpan Hlth Co UT 95303 1207 830,391 0.003 535,457 64.5 297 Shelter Life Ins Co MO 65757 123 824,482 0.003 929,448 112.7 351 UTMB Hlth Plans Inc TX 95764 786,710 0.003 366,550 46.6 306 THP Ins Co WV 60016 1297 756,831 0.003 454,776 60.1 4,412 Consumers Life Ins Co OH 62375 730 702,162 0.003 446,161 63.5 267 Companion Life Ins Co SC 77828 661 691,120 0.003 590,098 85.4 749 Ability Ins Co NE 71471 4824 657,955 0.003 420,949 64.0 152 American Family Life Assur Co of NY NY 60526 370 593,023 0.002 412,582 69.6 209 Union Labor Life Ins Co MD 69744 781 581,158 0.002 1,188,397 204.5 310 WMI Mut Ins Co UT 68420 575,751 0.002 397,523 69.0 181 SPJST TX 57436 539,337 0.002 438,081 81.2 175 Southwest Serv Life Ins Co TX 82430 1339 536,941 0.002 274,306 51.1 112 Medica Hlth Plans MN 52626 1552 527,957 0.002 224,061 42.4 108 Horizon Hlthcare Serv Inc NJ 55069 1202 512,482 0.002-1,500,212-292.7 98,161 Qualchoice Life & Hlth Ins Co Inc AR 70998 4807 498,174 0.002 417,262 83.8 491 American Income Life Ins Co IN 60577 290 483,937 0.002 402,845 83.2 119 Inter Cnty Hlth Plan Inc PA 53252 936 478,891 0.002 412,915 86.2 1,412 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 115

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Compcare Hlth Serv Ins Corp WI 95693 671 448,504 0.002 338,385 75.4 115 Jackson Natl Life Ins Co MI 65056 918 431,673 0.002 444,041 102.9 237 Sanford Hlth Plan of MN MN 95725 1246 418,310 0.002 360,392 86.2 181 HMO dba Blue Plus MN 95649 461 413,745 0.002 325,222 78.6 152 John Alden Life Ins Co WI 65080 19 395,666 0.002 288,679 73.0 130 American Family Ins Co OH 10386 473 369,942 0.001 290,725 78.6 107 Time Ins Co WI 69477 19 344,082 0.001 207,682 60.4 115 WPS Hlth Plan Inc WI 10159 68 343,893 0.001 155,377 45.2 70 Aultcare Ins Co OH 77216 4805 323,828 0.001 201,262 62.2 188 Allianz Life Ins Co Of N Amer MN 90611 761 310,236 0.001 401,354 129.4 137 Jefferson Life Ins Co TX 94790 285,424 0.001 361,168 126.5 154 21st Century Premier Ins Co PA 20796 69 270,970 0.001 238,041 87.8 142 Gundersen Hlth Plan Inc WI 95101 4751 266,569 0.001 214,963 80.6 233 Trustmark Ins Co IL 61425 276 221,152 0.001 111,670 50.5 56 Hawaii Medical Serv Assn HI 49948 219,063 0.001 189,692 86.6 81 UCare MN MN 52629 4380 206,223 0.001 138,803 67.3 62 EPIC Life Ins Co WI 64149 68 195,031 0.001 152,920 78.4 108 Upmc Hlth Benefits Inc PA 11018 1324 191,587 0.001 249,206 130.1 96 Health First Ins Inc FL 14140 4740 191,472 0.001 300,287 156.8 50 Prudential Ins Co Of Amer NJ 68241 304 191,308 0.001 192,256 100.5 73 United Farm Family Life Ins Co IN 69892 542 158,422 0.001 144,387 91.1 80 American Natl Ins Co TX 60739 408 144,876 0.001 79,230 54.7 64 Summa Ins Co Inc OH 10649 3259 136,622 0.001 95,974 70.2 61 USAble Life AR 94358 876 134,227 0.001 91,237 68.0 27 IA Amer Life Ins Co TX 91693 315 112,118 0.000 66,446 59.3 121 National Found Life Ins Co TX 98205 839 98,152 0.000 114,926 117.1 40 United Security Assur Co Of PA PA 42129 93,402 0.000 92,986 99.6 31 Pacificsource Hlth Plans OR 54976 4704 80,710 0.000 65,839 81.6 37 Sagicor Life Ins Co TX 60445 76,545 0.000 75,932 99.2 34 Cincinnati Equitable Life Ins Co OH 88064 838 65,574 0.000 51,332 78.3 29 Group Hlth Coop of Eau Claire WI 95192 60,531 0.000 20,155 33.3 10 Bankers Fidelity Assur Co GA 71919 587 56,923 0.000 38,080 66.9 151 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 116

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Standard Life & Cas Ins Co UT 71706 50,718 0.000 38,380 75.7 124 Kansas City Life Ins Co MO 65129 588 47,303 0.000 37,183 78.6 15 Medisun Inc AZ 95982 44,902 0.000 40,163 89.4 12 Allianz Life Ins Co Of NY NY 64190 761 42,371 0.000 64,479 152.2 46 CSI Life Ins Co NE 82880 31 41,172 0.000 21,067 51.2 222 Medical Hlth Insuring Corp of OH OH 95828 730 39,880 0.000 17,473 43.8 11 Western Catholic Union IL 57711 38,467 0.000 25,924 67.4 93 Central Security Life Ins Co TX 61735 526 35,191 0.000 29,942 85.1 21 Mid West Natl Life Ins Co Of TN TX 66087 264 34,676 0.000 30,306 87.4 26 United Hlthcare of AZ Inc AZ 96016 707 32,940 0.000 25,350 77.0 21 CMFG Life Ins Co IA 62626 306 31,354 0.000 17,794 56.8 20 Individual Assur Co Life Hlth & Acc OK 81779 30,287 0.000 44,231 146.0 146 US Hlth & Life Ins Co Inc MI 97772 25,816 0.000 39,737 153.9 6 Assurity Life Ins Co NE 71439 24,951 0.000 41,640 166.9 24 Voya Retirement Ins & Ann Co CT 86509 229 23,453 0.000 33,413 142.5 10 CSA Fraternal Life IL 56138 21,496 0.000 23,334 108.6 9 National Hlth Ins Co TX 82538 2538 15,511 0.000 74,063 477.5 25 Colonial Life & Accident Ins Co SC 62049 565 13,855 0.000 5,583 40.3 4 Protective Life Ins Co TN 68136 458 13,635 0.000 21,639 158.7 11 Federated Mut Ins Co MN 13935 7 13,109 0.000 28,053 214.0 8 LifeSecure Ins Co MI 77720 572 12,218 0.000 7,893 64.6 9 Provident Amer Ins Co TX 68179 11,970 0.000 10,904 91.1 8 National Cas Co WI 11991 140 9,859 0.000 19,362 196.4 28 Old Amer Ins Co MO 67199 588 8,829 0.000 505 5.7 15 Federal Life Ins Co IL 63223 8,416 0.000 9,742 115.8 3 Cincinnati Life Ins Co OH 76236 244 8,125 0.000 10,565 130.0 9 National Benefit Life Ins Co NY 61409 4750 7,999 0.000 2,432 30.4 14 Lincoln Republic Ins Co ND 65641 3527 7,645 0.000 15,558 203.5 5 Reliastar Life Ins Co MN 67105 229 7,520 0.000 8,202 109.1 4 United Heritage Life Ins Co ID 63983 2878 6,079 0.000 2,266 37.3 3 Midwestern United Life Ins Co IN 66109 229 5,072 0.000 11,662 229.9 2 Security Life Of Denver Ins Co CO 68713 229 4,604 0.000 4,110 89.3 4 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 117

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by Direct Premiums U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Loyal Christian Benefit Assn PA 56758 4,570 0.000 3,071 67.2 27 Motorists Commercial Mut Ins Co OH 13331 291 4,129 0.000 967 23.4 3 Metropolitan Life Ins Co NY 65978 241 3,271 0.000 10,322 315.6 2 London Life Reins Co PA 76694 769 2,985 0.000 11,339 379.9 3 Investors Heritage Life Ins Co KY 64904 2,128 0.000 6,496 305.3 1 BCS Ins Co OH 38245 23 1,704 0.000 0 0.0 1 Investors Life Ins Co N Amer TX 63487 449 944 0.000 6,724 712.3 3 Hartford Life & Ann Ins Co CT 71153 91 911 0.000 0 0.0 2 Careamerica Life Ins Co CA 71331 2798 828 0.000 0 0.0 2 Humana Benefit Plan of IL Inc IL 60052 119 550 0.000 0 0.0 1 CICA Life Ins Co of Amer CO 71463 612 533 0.000 202 37.9 3 National Guardian Life Ins Co WI 66583 1211 339 0.000 7,334 2,163.4 0 Reliable Life Ins Co MO 68357 215 78 0.000 320 410.3 1 Rocky Mountain Hlthcare Options Inc CO 47004 1184 0 0.000 21,360 N/A 0 Sentry Life Ins Co WI 68810 169 0 0.000-554 N/A 0 Madison Natl Life Ins Co Inc WI 65781 450-194 0.000 0 0.0 1 American Fidelity Assur Co OK 60410 330-1,366 0.000-10,792 790.0 0 TOTAL 24,760,583,326 18,958,908,956 76.6 11,213,060 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 118

TOTAL POLICIES (INDIVIDUAL AND GROUP) BY COMPANY NAME 119

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NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered 21st Century Premier Ins Co PA 20796 69 270,970 0.001 238,041 87.8 142 Ability Ins Co NE 71471 4824 657,955 0.003 420,949 64.0 152 Aetna Hlth & Life Ins Co CT 78700 1 9,020,730 0.036 6,973,133 77.3 9,622 Aetna Life Ins Co CT 60054 1 88,813,335 0.359 64,711,830 72.9 37,077 Alliance Hlth & Life Ins Co MI 60134 1311 2,380,585 0.010 1,840,964 77.3 855 Allianz Life Ins Co Of N Amer MN 90611 761 310,236 0.001 401,354 129.4 137 Allianz Life Ins Co Of NY NY 64190 761 42,371 0.000 64,479 152.2 46 Amalgamated Life & Hlth Ins Co IL 60208 3,956,675 0.016 2,676,313 67.6 1,823 American Continental Ins Co TN 12321 1 337,545,443 1.363 253,738,631 75.2 182,091 American Family Ins Co OH 10386 473 369,942 0.001 290,725 78.6 107 American Family Life Assur Co of Col NE 60380 370 59,050,913 0.238 46,184,456 78.2 26,047 American Family Life Assur Co of NY NY 60526 370 593,023 0.002 412,582 69.6 209 American Family Mut Ins Co WI 19275 473 33,194,443 0.134 20,335,548 61.3 9,906 American Fidelity Assur Co OK 60410 330-1,366 0.000-10,792 790.0 0 American Gen Life Ins Co TX 60488 12 1,917,299 0.008 1,381,516 72.1 587 American Income Life Ins Co IN 60577 290 483,937 0.002 402,845 83.2 119 American Natl Ins Co TX 60739 408 144,876 0.001 79,230 54.7 64 American Natl Life Ins Co Of TX TX 71773 408 13,143,634 0.053 8,687,355 66.1 4,219 American Pioneer Life Ins Co FL 60763 953 52,845,687 0.213 40,303,835 76.3 16,367 American Progressive L&H Ins Of NY NY 80624 953 17,254,619 0.070 11,467,963 66.5 5,130 American Republic Corp Ins Co NE 67679 3527 59,101,067 0.239 37,933,054 64.2 23,835 American Republic Ins Co IA 60836 3527 136,077,110 0.550 92,329,806 67.9 44,541 American Retirement Life Ins Co OH 88366 901 117,907,762 0.476 87,751,541 74.4 95,913 Anthem Hlth Plans Inc CT 60217 671 84,616,498 0.342 68,734,766 81.2 48,358 Anthem Hlth Plans Of KY Inc KY 95120 671 170,778,213 0.690 128,446,365 75.2 79,589 Anthem Hlth Plans of ME Inc ME 52618 671 43,173,627 0.174 35,899,451 83.2 20,154 Anthem Hlth Plans of NH NH 53759 671 71,048,590 0.287 54,807,856 77.1 29,710 Anthem Hlth Plans of VA Inc VA 71835 671 269,197,715 1.087 182,174,375 67.7 113,916 Anthem Ins Co Inc IN 28207 671 146,224,936 0.591 102,559,763 70.1 53,258 Assurity Life Ins Co NE 71439 24,951 0.000 41,640 166.9 24 Asuris NW Hlth WA 47350 1207 4,946,024 0.020 4,258,723 86.1 2,868 Aultcare Ins Co OH 77216 4805 323,828 0.001 201,262 62.2 188 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 121

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Auto Owners Life Ins Co MI 61190 280 938,320 0.004 672,978 71.7 263 Avalon Ins Co PA 12358 1230 3,558,207 0.014 2,611,466 73.4 778 Avera Hlth Plans Inc SD 95839 16,088,425 0.065 9,676,654 60.1 8,875 Bankers Conseco Life Ins Co NY 68560 233 6,025,864 0.024 4,351,021 72.2 2,973 Bankers Fidelity Assur Co GA 71919 587 56,923 0.000 38,080 66.9 151 Bankers Fidelity Life Ins Co GA 61239 587 84,964,792 0.343 57,559,039 67.7 38,159 Bankers Life & Cas Co IL 61263 233 403,194,769 1.628 262,020,976 65.0 127,008 BCBS of AL AL 55433 570 230,703,747 0.932 197,833,908 85.8 126,607 BCBS of AZ Inc AZ 53589 73,127,100 0.295 48,942,036 66.9 32,229 BCBS Of FL FL 98167 536 374,079,085 1.511 298,371,442 79.8 167,086 BCBS of GA Inc GA 54801 671 148,709,342 0.601 111,527,712 75.0 59,380 BCBS of KC MO 47171 537 59,353,621 0.240 42,638,370 71.8 22,789 BCBS Of KS Inc KS 70729 430 254,872,546 1.029 209,748,989 82.3 114,767 BCBS of MA MA 53228 3637 434,405,165 1.754 408,373,901 94.0 194,159 BCBS of MI Mut Ins Co MI 54291 572 297,023,923 1.200 458,174,850 154.3 204,771 BCBS Of MS Mut Ins Co MS 60111 1126 34,138,082 0.138 27,756,037 81.3 12,550 BCBS of NC Inc NC 54631 337,577,928 1.363 250,709,182 74.3 154,601 BCBS Of NE NE 77780 162,697,224 0.657 123,679,020 76.0 66,674 BCBS of RI RI 53473 55,333,582 0.223 45,902,910 83.0 25,052 BCBS Of SC Inc SC 38520 661 133,410,166 0.539 82,846,058 62.1 55,787 BCBS of TN Inc TN 54518 3498 140,286,321 0.567 105,607,551 75.3 62,545 BCBS of VT VT 53295 4745 10,508,791 0.042 7,826,087 74.5 3,990 BCBS of WI WI 54003 671 80,195,408 0.324 52,065,586 64.9 26,232 BCBS of WY WY 53767 16,820,248 0.068 12,605,564 74.9 8,119 BCBSM Inc MN 55026 461 251,395,694 1.015 186,559,766 74.2 95,594 BCS Ins Co OH 38245 23 1,704 0.000 0 0.0 1 Blue Care Network Of MI MI 95610 572 26,962,985 0.109 18,174,348 67.4 11,748 Blue Cross of ID Hlth Serv Inc ID 60095 1290 18,235,650 0.074 13,134,983 72.0 7,107 BridgeSpan Hlth Co UT 95303 1207 830,391 0.003 535,457 64.5 297 Capital Advantage Ins Co PA 41203 1230 27,424,233 0.111 19,186,717 70.0 20,998 Capital Blue Cross PA 54720 1230 25,892,599 0.105 23,346,708 90.2 20,998 Careamerica Life Ins Co CA 71331 2798 828 0.000 0 0.0 2 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 122

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Carefirst of MD Inc MD 47058 380 155,267,478 0.627 110,442,070 71.1 56,111 CDPHP Universal Benefits Inc NY 47027 4708 8,732,867 0.035 11,743,065 134.5 4,883 Celtic Ins Co IL 80799 1295 10,907,277 0.044 7,861,547 72.1 2,794 Central Reserve Life Ins Co OH 61727 901 7,735,438 0.031 5,017,642 64.9 1,963 Central Security Life Ins Co TX 61735 526 35,191 0.000 29,942 85.1 21 Central s H & L Co Of Omaha NE 61751 690 15,904,178 0.064 10,294,037 64.7 4,741 Central s Ind Co Of Omaha NE 34274 31 60,584,272 0.245 41,788,489 69.0 37,825 Central United Life Ins Co AR 61883 1117 1,354,507 0.005 949,023 70.1 487 Christian Fidelity Life Ins Co TX 61859 574 42,536,580 0.172 27,951,794 65.7 11,424 CICA Life Ins Co of Amer CO 71463 612 533 0.000 202 37.9 3 Cigna Hlth & Life Ins Co CT 67369 901 1,079,139 0.004 781,287 72.4 1,370 Cincinnati Equitable Life Ins Co OH 88064 838 65,574 0.000 51,332 78.3 29 Cincinnati Life Ins Co OH 76236 244 8,125 0.000 10,565 130.0 9 CMFG Life Ins Co IA 62626 306 31,354 0.000 17,794 56.8 20 Colonial Life & Accident Ins Co SC 62049 565 13,855 0.000 5,583 40.3 4 Colonial Penn Life Ins Co PA 62065 233 336,833,604 1.360 235,944,735 70.0 184,335 Columbian Mut Life Ins Co NY 62103 535 2,737,386 0.011 2,066,049 75.5 1,273 Combined Ins Co Of Amer IL 62146 626 57,478,743 0.232 44,088,430 76.7 24,989 Community Ins Co OH 10345 671 121,221,212 0.490 89,340,937 73.7 51,054 Communitycare Life & Hlth Ins Co OK 89008 3487 908,364 0.004 797,266 87.8 382 Companion Life Ins Co SC 77828 661 691,120 0.003 590,098 85.4 749 Compcare Hlth Serv Ins Corp WI 95693 671 448,504 0.002 338,385 75.4 115 Connecticut Gen Life Ins Co CT 62308 901 1,880,651 0.008 1,327,390 70.6 650 Conseco Life Ins Co IN 65900 4213 2,173,944 0.009 1,623,176 74.7 709 Constitution Life Ins Co TX 62359 953 46,699,845 0.189 31,041,261 66.5 12,352 Consumers Life Ins Co OH 62375 730 702,162 0.003 446,161 63.5 267 Continental Gen Ins Co OH 71404 84 55,308,858 0.223 38,582,183 69.8 17,854 Continental Life Ins Co Brentwood TN 68500 1 309,888,025 1.252 228,131,831 73.6 160,371 Country Life Ins Co IL 62553 50 56,231,104 0.227 40,166,230 71.4 21,806 Coventry Hlth & Life Ins Co MO 81973 1 5,695,823 0.023 3,890,323 68.3 1,993 CSA Fraternal Life IL 56138 21,496 0.000 23,334 108.6 9 CSI Life Ins Co NE 82880 31 41,172 0.000 21,067 51.2 222 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 123

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Dean Hlth Plan Inc WI 96156 1294 33,330,491 0.135 29,034,903 87.1 24,967 Educators Mut Ins Assoc UT 81701 126 4,216,647 0.017 2,396,988 56.8 1,382 Empire Healthchoice Assur Inc NY 55093 671 100,350,103 0.405 78,650,854 78.4 35,407 EPIC Life Ins Co WI 64149 68 195,031 0.001 152,920 78.4 108 Equitable Life & Cas Ins Co UT 62952 91,444,339 0.369 70,139,963 76.7 50,904 Everence Assn Inc IN 57991 4616 37,236,342 0.150 25,471,774 68.4 18,205 Excellus Hlth Plan Inc NY 55107 1186 35,047,889 0.142 26,398,165 75.3 14,114 Fallon Hlth & Life Assur Co MA 66828 4741 4,362,492 0.018 4,074,052 93.4 1,822 Family Life Ins Co TX 63053 1117 64,042,753 0.259 50,724,542 79.2 24,066 Federal Life Ins Co IL 63223 8,416 0.000 9,742 115.8 3 Federated Mut Ins Co MN 13935 7 13,109 0.000 28,053 214.0 8 First Comm Hlth Plan Inc AL 47051 7,089,094 0.029 4,987,585 70.4 4,143 First United Amer Life Ins Co NY 74101 290 31,796,420 0.128 23,795,255 74.8 15,439 Forethought Life Ins Co IN 91642 3891 68,759,349 0.278 49,221,884 71.6 38,588 Geisinger Ind Ins Co PA 10244 1143 4,127,274 0.017 3,275,967 79.4 1,963 Genworth Life & Ann Ins Co VA 65536 4011 59,318,067 0.240 37,897,440 63.9 20,715 Genworth Life Ins Co DE 70025 4011 3,198,032 0.013 3,795,295 118.7 783 Gerber Life Ins Co NY 70939 4483 129,742,881 0.524 97,780,837 75.4 50,083 Globe Life & Accident Ins Co NE 91472 290 9,387,907 0.038 7,893,452 84.1 4,506 Golden Rule Ins Co IN 62286 707 28,034,165 0.113 19,801,096 70.6 10,008 Government Personnel Mut Life Ins Co TX 63967 4712 32,281,956 0.130 24,488,515 75.9 17,957 Great Amer Life Ins Co OH 63312 84 6,455,033 0.026 4,660,987 72.2 2,163 Group Hlth Coop of Eau Claire WI 95192 60,531 0.000 20,155 33.3 10 Group Hlth Coop of S Central WI WI 95311 2,521,099 0.010 3,113,044 123.5 1,227 Group Hlth Inc NY 55239 1127 6,375,004 0.026 5,041,422 79.1 2,011 Group Hospitalization & Med Srvcs DC 53007 380 19,992,907 0.081 15,482,699 77.4 9,128 Guarantee Trust Life Ins Co IL 64211 687 14,372,356 0.058 8,494,665 59.1 3,789 Gundersen Hlth Plan Inc WI 95101 4751 266,569 0.001 214,963 80.6 233 Hartford Life & Accident Ins Co CT 70815 91 2,685,327 0.011 2,672,042 99.5 1,104 Hartford Life & Ann Ins Co CT 71153 91 911 0.000 0 0.0 2 Hartford Life Ins Co CT 88072 91 4,208,736 0.017 3,516,743 83.6 1,934 Hawaii Medical Serv Assn HI 49948 219,063 0.001 189,692 86.6 81 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 124

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Health Alliance Medical Plans IL 77950 1192 6,726,719 0.027 5,061,143 75.2 2,196 Health Care Serv Corp A Mut Legal Re IL 70670 917 1,364,494,133 5.511 1,018,746,387 74.7 575,110 Health First Ins Inc FL 14140 4740 191,472 0.001 300,287 156.8 50 Health Net Hlth Plan of OR Inc OR 95800 623 5,492,794 0.022 5,485,541 99.9 3,434 Health Net Life Ins Co CA 66141 623 46,071,949 0.186 35,749,538 77.6 19,572 Health Now NY Inc NY 55204 7,843,887 0.032 6,770,161 86.3 2,564 Health Tradition Hlth Plan WI 96628 3,971,029 0.016 3,256,455 82.0 1,721 Healthy Alliance Life Ins Co MO 78972 671 93,931,356 0.379 65,737,829 70.0 36,866 Heartland Natl Life Ins Co IN 66214 25,101,122 0.101 20,243,632 80.6 11,515 Highmark BCBSD Inc DE 53287 812 10,600,907 0.043 7,711,274 72.7 4,652 Highmark Inc PA 54771 812 280,141,119 1.131 226,519,139 80.9 146,241 Highmark West Virginia Inc. WV 54828 812 17,438,995 0.070 12,832,524 73.6 6,842 HMO dba Blue Plus MN 95649 461 413,745 0.002 325,222 78.6 152 Horizon Hlthcare Serv Inc NJ 55069 1202 512,482 0.002-1,500,212-292.7 98,161 Horizon Ins Co NJ 14690 1202 258,315,733 1.043 216,089,849 83.7 90,694 Hospital Serv Assn of NE PA PA 54747 1270 34,857,030 0.141 28,537,327 81.9 23,718 HPHC Ins Co Inc MA 18975 595 59,635,643 0.241 46,242,415 77.5 31,941 Humana Benefit Plan of IL Inc IL 60052 119 550 0.000 0 0.0 1 Humana Hlth Benefit Plan of LA Inc LA 95642 119 3,034,301 0.012 1,884,221 62.1 1,359 Humana Hlth Ins Co Of FL Inc FL 69671 119 8,600,252 0.035 4,767,785 55.4 4,751 Humana Ins Co WI 73288 119 214,105,798 0.865 158,021,882 73.8 115,373 Humana Ins Co Of KY KY 60219 119 8,054,427 0.033 5,230,625 64.9 3,830 Humana Ins Co of NY NY 12634 119 8,381,542 0.034 5,872,735 70.1 4,627 Humanadental Ins Co WI 70580 119 1,267,366 0.005 899,620 71.0 1,517 IA Amer Life Ins Co TX 91693 315 112,118 0.000 66,446 59.3 121 Idealife Ins Co CT 97764 31 1,634,871 0.007 930,758 56.9 405 Independence Hospital Ind Plan Inc PA 54704 936 58,196,899 0.235 43,976,338 75.6 47,718 Individual Assur Co Life Hlth & Acc OK 81779 30,287 0.000 44,231 146.0 146 Inter Cnty Hlth Plan Inc PA 53252 936 478,891 0.002 412,915 86.2 1,412 Inter Cty Hospitalization Plan Inc PA 54763 936 4,033,752 0.016 3,657,439 90.7 1,420 Investors Heritage Life Ins Co KY 64904 2,128 0.000 6,496 305.3 1 Investors Life Ins Co N Amer TX 63487 449 944 0.000 6,724 712.3 3 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 125

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Jackson Natl Life Ins Co MI 65056 918 431,673 0.002 444,041 102.9 237 Jefferson Life Ins Co TX 94790 285,424 0.001 361,168 126.5 154 Jefferson Natl Life Ins Co TX 64017 1,761,357 0.007 1,321,594 75.0 504 John Alden Life Ins Co WI 65080 19 395,666 0.002 288,679 73.0 130 Kanawha Ins Co SC 65110 119 1,071,096 0.004 932,581 87.1 337 Kansas City Life Ins Co MO 65129 588 47,303 0.000 37,183 78.6 15 KPS Hlth Plans WA 53872 1185 2,868,044 0.012 2,035,836 71.0 1,070 Liberty Natl Life Ins Co NE 65331 290 2,984,141 0.012 1,801,698 60.4 2,120 LifeSecure Ins Co MI 77720 572 12,218 0.000 7,893 64.6 9 LifeWise Hlth Plan of OR Inc OR 84930 962 3,938,991 0.016 2,768,885 70.3 1,012 Lincoln Heritage Life Ins Co IL 65927 18,400,494 0.074 11,569,158 62.9 4,675 Lincoln Republic Ins Co ND 65641 3527 7,645 0.000 15,558 203.5 5 London Life Reins Co PA 76694 769 2,985 0.000 11,339 379.9 3 Louisiana Hlth Serv & Ind Co LA 81200 438 106,383,581 0.430 82,749,690 77.8 44,019 Loyal Amer Life Ins Co OH 65722 901 89,849,275 0.363 62,868,694 70.0 36,730 Loyal Christian Benefit Assn PA 56758 4,570 0.000 3,071 67.2 27 Madison Natl Life Ins Co Inc WI 65781 450-194 0.000 0 0.0 1 Manhattan Life Ins Co NY 65870 1117 17,221,042 0.070 8,080,874 46.9 20,546 Marquette Natl Life Ins Co TX 71072 953 13,634,641 0.055 10,598,736 77.7 4,209 Medica Hlth Plans MN 52626 1552 527,957 0.002 224,061 42.4 108 Medical Hlth Insuring Corp of OH OH 95828 730 39,880 0.000 17,473 43.8 11 Medical Mut Of OH OH 29076 730 27,369,994 0.111 18,535,362 67.7 11,797 Medico Corp Life Ins Co NE 79987 3527 2,032,242 0.008 1,478,210 72.7 4,599 Medico Ins Co NE 31119 3527 76,396,455 0.309 56,977,617 74.6 33,812 Medisun Inc AZ 95982 44,902 0.000 40,163 89.4 12 Members Hlth Ins Co AZ 94587 4677 1,480,244 0.006 1,033,310 69.8 981 MercyCare HMO Inc WI 12195 3595 1,036,651 0.004 973,356 93.9 840 Metropolitan Life Ins Co NY 65978 241 3,271 0.000 10,322 315.6 2 Mid West Natl Life Ins Co Of TN TX 66087 264 34,676 0.000 30,306 87.4 26 Midwestern United Life Ins Co IN 66109 229 5,072 0.000 11,662 229.9 2 Motorists Commercial Mut Ins Co OH 13331 291 4,129 0.000 967 23.4 3 Mutual Of Omaha Ins Co NE 71412 261 546,619,079 2.208 381,978,833 69.9 264,431 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 126

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered National Benefit Life Ins Co NY 61409 4750 7,999 0.000 2,432 30.4 14 National Cas Co WI 11991 140 9,859 0.000 19,362 196.4 28 National Found Life Ins Co TX 98205 839 98,152 0.000 114,926 117.1 40 National Guardian Life Ins Co WI 66583 1211 339 0.000 7,334 2,163.4 0 National Hlth Ins Co TX 82538 2538 15,511 0.000 74,063 477.5 25 Nationwide Life Ins Co OH 66869 140 9,413,781 0.038 6,388,239 67.9 2,755 New Era Life Ins Co TX 78743 520 90,128,849 0.364 69,894,529 77.5 45,154 New Era Life Ins Co Of Midwest TX 69698 520 50,433,824 0.204 39,870,236 79.1 27,908 New W Hlth Serv MT 95829 1,157,404 0.005 983,270 85.0 611 New York Life Ins Co NY 66915 826 2,869,588 0.012 2,075,318 72.3 806 Noridian Mut Ins Co ND 55891 80,286,061 0.324 65,978,662 82.2 36,407 North Amer Ins Co WI 68349 574 22,879,574 0.092 17,809,556 77.8 7,139 Old Amer Ins Co MO 67199 588 8,829 0.000 505 5.7 15 Old Surety Life Ins Co OK 67326 41,541,397 0.168 25,411,066 61.2 21,869 Omaha Ins Co NE 13100 261 139,994,840 0.565 104,165,507 74.4 151,687 Order of United Commercial Travelers OH 56383 66,788,448 0.270 40,901,604 61.2 20,197 Oxford Life Ins Co AZ 76112 574 27,194,728 0.110 23,421,318 86.1 15,561 Pacificare Life & Hlth Ins Co IN 70785 707 13,359,969 0.054 11,277,879 84.4 4,892 Pacificsource Hlth Plans OR 54976 4704 80,710 0.000 65,839 81.6 37 Paramount Ins Co OH 11518 1212 3,160,669 0.013 1,848,195 58.5 1,178 Pekin Life Ins Co IL 67628 153 22,820,197 0.092 16,368,720 71.7 10,172 Pennsylvania Life Ins Co PA 67660 4667 7,431,596 0.030 4,806,610 64.7 1,858 Philadelphia Amer Life Ins Co TX 67784 520 89,223,104 0.360 66,607,565 74.7 49,067 Physicians Benefits Trust Life Ins IL 68519 2358 1,279,265 0.005 695,181 54.3 498 Physicians Life Ins Co NE 72125 367 80,471,926 0.325 53,674,899 66.7 29,461 Physicians Mut Ins Co NE 80578 367 171,554,569 0.693 103,969,287 60.6 73,576 Physicians Plus Ins Corp WI 95341 3,146,969 0.013 2,545,380 80.9 1,295 Premera Blue Cross WA 47570 962 90,733,184 0.366 67,857,373 74.8 40,101 Principal Life Ins Co IA 61271 332 65,995,823 0.267 47,373,417 71.8 19,259 Priority Hlth MI 95561 3383 15,662,158 0.063 12,055,704 77.0 8,014 Protective Life Ins Co TN 68136 458 13,635 0.000 21,639 158.7 11 Providence Hlth Plan OR 95005 4788 1,054,904 0.004 1,123,331 106.5 168 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 127

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Provident Amer Ins Co TX 68179 11,970 0.000 10,904 91.1 8 Provident Amer Life & Hlth Ins Co OH 67903 901 13,726,644 0.055 9,400,071 68.5 3,545 Prudential Ins Co Of Amer NJ 68241 304 191,308 0.001 192,256 100.5 73 Puritan Life Ins Co of Amer TX 71390 4826 10,159,587 0.041 7,532,777 74.1 2,874 Pyramid Life Ins Co KS 68284 953 18,053,429 0.073 11,791,236 65.3 4,726 Qualchoice Life & Hlth Ins Co Inc AR 70998 4807 498,174 0.002 417,262 83.8 491 Regence BCBS of OR OR 54933 1207 23,856,638 0.096 17,793,355 74.6 8,549 Regence BCBS of UT UT 54550 1207 32,304,567 0.130 20,637,423 63.9 13,381 Regence BlueShield WA 53902 1207 52,149,329 0.211 39,827,008 76.4 22,948 Regence Blueshield Of ID Inc ID 60131 1207 12,954,978 0.052 8,582,312 66.2 4,600 Reliable Life Ins Co MO 68357 215 78 0.000 320 410.3 1 Reliastar Life Ins Co MN 67105 229 7,520 0.000 8,202 109.1 4 Reserve Natl Ins Co OK 68462 215 38,363,325 0.155 26,757,636 69.7 16,815 Rocky Mountain Hlthcare Options Inc CO 47004 1184 0 0.000 21,360 N/A 0 Rocky Mountain Hospital & Medical CO 11011 671 79,999,389 0.323 54,210,689 67.8 34,618 Royal Neighbors Of Amer IL 57657 36,447,824 0.147 25,366,039 69.6 10,607 Ryder Hlth Plan Inc PR 95743 3,751,303 0.015 3,210,648 85.6 4,827 Sagicor Life Ins Co TX 60445 76,545 0.000 75,932 99.2 34 Sanford Hlth Plan SD 95683 1246 4,138,845 0.017 3,447,552 83.3 1,922 Sanford Hlth Plan of MN MN 95725 1246 418,310 0.002 360,392 86.2 181 Security Hlth Plan of WI Inc WI 96881 5,258,085 0.021 4,330,582 82.4 1,725 Security Life Of Denver Ins Co CO 68713 229 4,604 0.000 4,110 89.3 4 Sentinel Security Life Ins Co UT 68802 43,568,564 0.176 33,163,897 76.1 16,985 Sentry Life Ins Co WI 68810 169 0 0.000-554 N/A 0 Shelter Life Ins Co MO 65757 123 824,482 0.003 929,448 112.7 351 Shenandoah Life Ins Co VA 68845 4764 7,884,385 0.032 5,114,928 64.9 1,858 Sierra Hlth & Life Ins Co Inc NV 71420 707 16,147,762 0.065 12,467,896 77.2 5,348 Southwest Serv Life Ins Co TX 82430 1339 536,941 0.002 274,306 51.1 112 SPJST TX 57436 539,337 0.002 438,081 81.2 175 Standard Life & Accident Ins Co TX 86355 408 71,673,750 0.289 48,044,102 67.0 33,054 Standard Life & Cas Ins Co UT 71706 50,718 0.000 38,380 75.7 124 Farm Mut Auto Ins Co IL 25178 176 268,011,421 1.082 194,918,278 72.7 105,558 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 128

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Mut Ins Co GA 69132 12,794,720 0.052 8,167,739 63.8 3,617 Sterling Investors Life Ins Co GA 89184 4722 19,685,178 0.080 13,451,459 68.3 5,734 Sterling Life Ins Co IL 77399 1199 97,067,171 0.392 74,194,538 76.4 43,047 Stonebridge Life Ins Co VT 65021 468 61,718,679 0.249 52,919,586 85.7 51,132 Summa Ins Co Inc OH 10649 3259 136,622 0.001 95,974 70.2 61 The Vt Hlth Plan LLC VT 95696 4745 5,304,405 0.021 4,449,250 83.9 3,742 THP Ins Co WV 60016 1297 756,831 0.003 454,776 60.1 4,412 Thrivent Financial For Lutherans WI 56014 2938 70,104,496 0.283 45,922,682 65.5 27,327 Time Ins Co WI 69477 19 344,082 0.001 207,682 60.4 115 Transamerica Financial Life Ins Co NY 70688 468 14,116,424 0.057 10,547,487 74.7 5,246 Transamerica Life Ins Co IA 86231 468 111,203,174 0.449 80,497,181 72.4 48,071 Transamerica Premier Life Ins Co IA 66281 468 23,830,154 0.096 17,345,980 72.8 8,746 Triple S Salud Inc PR 55816 4802 29,452,330 0.119 20,435,608 69.4 22,155 Trustmark Ins Co IL 61425 276 221,152 0.001 111,670 50.5 56 Tufts Ins Co Inc MA 60117 4742 26,829,035 0.108 21,832,232 81.4 12,672 UCare MN MN 52629 4380 206,223 0.001 138,803 67.3 62 Unicare Life & Hlth Ins Co IN 80314 671 20,915,916 0.084 12,706,348 60.7 6,845 Unified Life Ins Co TX 11121 5,052,770 0.020 3,587,606 71.0 1,711 Union Fidelity Life Ins Co KS 62596 350 999,418 0.004 837,406 83.8 371 Union Labor Life Ins Co MD 69744 781 581,158 0.002 1,188,397 204.5 310 United Amer Ins Co NE 92916 290 244,796,988 0.989 162,947,321 66.6 94,845 United Farm Family Life Ins Co IN 69892 542 158,422 0.001 144,387 91.1 80 United Heritage Life Ins Co ID 63983 2878 6,079 0.000 2,266 37.3 3 United Hlthcare Ins Co Of NY NY 60093 707 785,743,250 3.173 628,114,213 79.9 303,205 United Hlthcare of AL Inc AL 95784 707 1,809,300 0.007 1,368,948 75.7 833 United Hlthcare of AZ Inc AZ 96016 707 32,940 0.000 25,350 77.0 21 United Natl Life Ins Co Of Amer IL 92703 687 7,987,559 0.032 6,972,547 87.3 3,460 United Of Omaha Life Ins Co NE 69868 261 1,127,312,542 4.553 830,163,842 73.6 493,047 United Security Assur Co Of PA PA 42129 93,402 0.000 92,986 99.6 31 United Teacher Assoc Ins Co TX 63479 84 49,703,746 0.201 33,279,688 67.0 13,880 United World Life Ins Co NE 72850 261 406,761,829 1.643 280,355,730 68.9 131,762 UnitedHealthcare Ins Co CT 79413 707 7,696,135,194 31.082 6,056,392,948 78.7 3,468,525 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 129

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS June 25, 2015 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS In Order by U.S. and U.S. Territories TOTAL POLICIES (INDIVIDUAL AND GROUP) of Dom Cocode Group Code Direct Premiums Loss Incurred to Direct Claims Premiums % Incurred % Number of Lives Covered Unity Hlth Plans Ins Corp WI 95796 2,894,966 0.012 1,905,537 65.8 1,512 Universal Fidelity Life Ins Co OK 70122 9,122,380 0.037 6,338,974 69.5 4,404 Upmc Hlth Benefits Inc PA 11018 1324 191,587 0.001 249,206 130.1 96 US Hlth & Life Ins Co Inc MI 97772 25,816 0.000 39,737 153.9 6 USAA Life Ins Co TX 69663 200 213,662,106 0.863 155,775,431 72.9 100,848 USAble Life AR 94358 876 134,227 0.001 91,237 68.0 27 USAble Mut Ins Co AR 83470 876 239,884,335 0.969 181,106,799 75.5 112,137 UTMB Hlth Plans Inc TX 95764 786,710 0.003 366,550 46.6 306 Voya Retirement Ins & Ann Co CT 86509 229 23,453 0.000 33,413 142.5 10 Washington Natl Ins Co IN 70319 233 78,002,939 0.315 50,682,080 65.0 22,033 Wellmark Inc IA 88848 770 347,644,294 1.404 274,435,281 78.9 156,317 Wellmark Of SD Inc SD 60128 770 55,763,715 0.225 42,301,476 75.9 22,847 Western Catholic Union IL 57711 38,467 0.000 25,924 67.4 93 Wisconsin Physicians Serv Ins Corp WI 53139 68 116,365,047 0.470 69,750,791 59.9 42,594 WMI Mut Ins Co UT 68420 575,751 0.002 397,523 69.0 181 Woodmen World Assur Life Assn CO 56499 55,678,068 0.225 41,424,293 74.4 21,603 WPS Hlth Plan Inc WI 10159 68 343,893 0.001 155,377 45.2 70 TOTAL 24,760,583,326 18,958,908,956 76.6 11,213,060 CAUTION: The information contained on this page is unaudited and not a complete analysis nor is it an expression of opinion on any insurer. This page may contain inadvertent errors. 130

MARKET SHARE BY DIRECT PREMIUMS EARNED 131

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June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: ALABAMA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS of AL AL 55433 570 126,607 230,703,747 65.285 65.3 UnitedHealthcare Ins Co CT 79413 707 29,247 58,765,539 16.630 81.9 First Comm Hlth Plan Inc AL 47051 4,143 7,089,094 2.006 83.9 United World Life Ins Co NE 72850 261 2,392 6,662,488 1.885 85.8 Humana Ins Co WI 73288 119 2,561 4,524,911 1.280 87.1 Physicians Mut Ins Co NE 80578 367 1,921 4,496,287 1.272 88.4 Philadelphia Amer Life Ins Co TX 67784 520 2,838 4,339,034 1.228 89.6 United Of Omaha Life Ins Co NE 69868 261 3,229 3,469,927 0.982 90.6 American Retirement Life Ins Co OH 88366 901 2,125 2,561,208 0.725 91.3 Physicians Life Ins Co NE 72125 367 887 2,511,449 0.711 92.0 **TOTAL** 188,201 353,379,110 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 133

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: ALASKA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 7,422 13,771,031 65.304 65.3 Premera Blue Cross WA 47570 962 1,365 2,627,573 12.460 77.8 Mutual Of Omaha Ins Co NE 71412 261 824 1,850,285 8.774 86.5 Humana Ins Co WI 73288 119 619 916,758 4.347 90.9 Farm Mut Auto Ins Co IL 25178 176 426 702,406 3.331 94.2 USAA Life Ins Co TX 69663 200 250 465,644 2.208 96.4 Transamerica Life Ins Co IA 86231 468 123 205,067 0.972 97.4 Principal Life Ins Co IA 61271 332 26 92,534 0.439 97.8 United Amer Ins Co NE 92916 290 37 78,050 0.370 98.2 Sterling Life Ins Co IL 77399 1199 24 65,845 0.312 98.5 **TOTAL** 11,269 21,087,705 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 134

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: ARIZONA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 109,418 236,299,519 47.549 47.5 BCBS of AZ Inc AZ 53589 32,229 73,127,100 14.715 62.3 United Of Omaha Life Ins Co NE 69868 261 27,809 64,054,592 12.889 75.2 American Continental Ins Co TN 12321 1 9,410 13,384,103 2.693 77.8 Physicians Mut Ins Co NE 80578 367 6,814 11,686,172 2.352 80.2 Mutual Of Omaha Ins Co NE 71412 261 3,025 9,240,749 1.859 82.1 American Republic Ins Co IA 60836 3527 2,808 8,621,647 1.735 83.8 USAA Life Ins Co TX 69663 200 4,778 7,758,686 1.561 85.4 United World Life Ins Co NE 72850 261 1,798 5,270,500 1.061 86.4 American Family Life Assur Co of Col NE 60380 370 2,849 5,031,817 1.013 87.4 **TOTAL** 232,496 496,958,951 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 135

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: ARKANSAS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative USAble Mut Ins Co AR 83470 876 112,137 239,884,335 69.245 69.2 UnitedHealthcare Ins Co CT 79413 707 15,966 34,179,427 9.866 79.1 United Of Omaha Life Ins Co NE 69868 261 6,946 14,729,835 4.252 83.4 American Continental Ins Co TN 12321 1 3,264 6,460,833 1.865 85.2 United World Life Ins Co NE 72850 261 1,806 5,486,003 1.584 86.8 Old Surety Life Ins Co OK 67326 3,054 4,137,617 1.194 88.0 Mutual Of Omaha Ins Co NE 71412 261 753 3,138,430 0.906 88.9 Humana Ins Co WI 73288 119 1,737 2,698,120 0.779 89.7 Medico Ins Co NE 31119 3527 1,201 2,151,348 0.621 90.3 Farm Mut Auto Ins Co IL 25178 176 895 2,148,430 0.620 90.9 **TOTAL** 163,416 346,428,372 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 136

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: CALIFORNIA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 298,563 651,281,726 68.975 69.0 Health Net Life Ins Co CA 66141 623 19,561 46,047,963 4.877 73.9 Aetna Life Ins Co CT 60054 1 11,209 27,428,941 2.905 76.8 USAA Life Ins Co TX 69663 200 11,625 26,609,150 2.818 79.6 Colonial Penn Life Ins Co PA 62065 233 12,914 24,490,614 2.594 82.2 United World Life Ins Co NE 72850 261 7,096 24,135,960 2.556 84.7 United Amer Ins Co NE 92916 290 9,823 23,403,984 2.479 87.2 Humana Ins Co WI 73288 119 9,652 15,711,540 1.664 88.9 Transamerica Life Ins Co IA 86231 468 5,279 12,895,698 1.366 90.2 United Of Omaha Life Ins Co NE 69868 261 4,987 12,479,549 1.322 91.6 **TOTAL** 427,108 944,224,114 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 137

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: COLORADO of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 62,389 122,310,533 39.251 39.3 Rocky Mountain Hospital & Medical CO 11011 671 25,734 55,693,262 17.873 57.1 United World Life Ins Co NE 72850 261 5,127 14,950,848 4.798 61.9 USAA Life Ins Co TX 69663 200 4,104 8,514,355 2.732 64.7 Bankers Life & Cas Co IL 61263 233 2,474 8,235,795 2.643 67.3 Mutual Of Omaha Ins Co NE 71412 261 5,226 8,196,274 2.630 69.9 American Republic Ins Co IA 60836 3527 2,343 7,770,776 2.494 72.4 Humana Ins Co WI 73288 119 3,930 7,274,629 2.335 74.8 Colonial Penn Life Ins Co PA 62065 233 4,036 7,132,308 2.289 77.0 Sentinel Security Life Ins Co UT 68802 2,406 6,597,371 2.117 79.2 **TOTAL** 149,654 311,609,624 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 138

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: CONNECTICUT of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 88,059 217,892,061 66.381 66.4 Anthem Hlth Plans Inc CT 60217 671 48,358 84,616,498 25.778 92.2 USAA Life Ins Co TX 69663 200 1,815 5,590,656 1.703 93.9 Bankers Life & Cas Co IL 61263 233 1,314 3,049,090 0.929 94.8 Humana Ins Co WI 73288 119 1,150 2,562,004 0.781 95.6 Mutual Of Omaha Ins Co NE 71412 261 389 1,567,864 0.478 96.0 Transamerica Premier Life Ins Co IA 66281 468 526 1,451,980 0.442 96.5 Omaha Ins Co NE 13100 261 440 1,313,155 0.400 96.9 United Of Omaha Life Ins Co NE 69868 261 296 1,304,837 0.398 97.3 United Amer Ins Co NE 92916 290 681 1,269,272 0.387 97.7 **TOTAL** 146,446 328,244,659 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 139

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: DELAWARE of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 35,507 69,218,905 65.562 65.6 Highmark BCBSD Inc DE 53287 812 4,652 10,600,907 10.041 75.6 Bankers Life & Cas Co IL 61263 233 955 3,132,930 2.967 78.6 Humana Ins Co WI 73288 119 1,852 2,787,258 2.640 81.2 Guarantee Trust Life Ins Co IL 64211 687 705 2,706,572 2.564 83.8 Standard Life & Accident Ins Co TX 86355 408 1,464 2,682,511 2.541 86.3 Farm Mut Auto Ins Co IL 25178 176 763 2,598,192 2.461 88.8 Colonial Penn Life Ins Co PA 62065 233 1,030 2,075,590 1.966 90.7 USAA Life Ins Co TX 69663 200 543 1,334,604 1.264 92.0 Sterling Life Ins Co IL 77399 1199 384 974,824 0.923 92.9 **TOTAL** 51,286 105,577,196 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 140

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: DISTRICT OF COLUMBIA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 6,296 11,883,137 66.130 66.1 Group Hospitalization & Med Srvcs DC 53007 380 1,603 4,153,001 23.112 89.2 USAA Life Ins Co TX 69663 200 243 506,500 2.819 92.1 Bankers Life & Cas Co IL 61263 233 94 312,393 1.738 93.8 Colonial Penn Life Ins Co PA 62065 233 194 307,431 1.711 95.5 Mutual Of Omaha Ins Co NE 71412 261 95 264,788 1.474 97.0 Transamerica Life Ins Co IA 86231 468 83 170,532 0.949 97.9 Humana Ins Co WI 73288 119 75 113,847 0.634 98.6 United Amer Ins Co NE 92916 290 31 85,152 0.474 99.0 Loyal Amer Life Ins Co OH 65722 901 33 35,996 0.200 99.2 **TOTAL** 8,817 17,969,282 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 141

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: FLORIDA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 397,547 963,570,706 54.262 54.3 BCBS Of FL FL 98167 536 167,086 374,079,085 21.066 75.3 United Amer Ins Co NE 92916 290 35,099 76,067,329 4.284 79.6 Bankers Life & Cas Co IL 61263 233 15,937 45,416,414 2.558 82.2 Colonial Penn Life Ins Co PA 62065 233 17,727 43,530,570 2.451 84.6 American Pioneer Life Ins Co FL 60763 953 12,998 37,272,643 2.099 86.7 Mutual Of Omaha Ins Co NE 71412 261 9,822 33,887,012 1.908 88.6 USAA Life Ins Co TX 69663 200 9,064 22,988,824 1.295 89.9 Farm Mut Auto Ins Co IL 25178 176 4,410 15,265,054 0.860 90.8 Transamerica Life Ins Co IA 86231 468 5,964 14,151,965 0.797 91.6 **TOTAL** 730,177 1,775,768,425 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 142

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: GEORGIA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 112,748 246,542,832 37.700 37.7 BCBS of GA Inc GA 54801 671 59,380 148,709,342 22.740 60.4 Continental Life Ins Co Brentwood TN 68500 1 17,456 31,813,318 4.865 65.3 United Of Omaha Life Ins Co NE 69868 261 13,615 30,368,894 4.644 69.9 United World Life Ins Co NE 72850 261 10,846 30,304,873 4.634 74.6 United Amer Ins Co NE 92916 290 5,414 17,519,277 2.679 77.3 New Era Life Ins Co Of Midwest TX 69698 520 10,189 16,766,435 2.564 79.8 Humana Ins Co WI 73288 119 7,648 14,145,296 2.163 82.0 USAA Life Ins Co TX 69663 200 5,987 10,309,608 1.576 83.6 Mutual Of Omaha Ins Co NE 71412 261 3,979 9,255,363 1.415 85.0 **TOTAL** 298,393 653,958,332 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 143

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: HAWAII of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 4,808 8,918,294 79.496 79.5 Humana Ins Co WI 73288 119 585 914,368 8.150 87.6 USAA Life Ins Co TX 69663 200 243 493,360 4.398 92.0 Hawaii Medical Serv Assn HI 49948 81 219,063 1.953 94.0 Mutual Of Omaha Ins Co NE 71412 261 77 213,524 1.903 95.9 Farm Mut Auto Ins Co IL 25178 176 100 182,839 1.630 97.5 Transamerica Life Ins Co IA 86231 468 60 77,077 0.687 98.2 Transamerica Premier Life Ins Co IA 66281 468 21 66,201 0.590 98.8 Physicians Mut Ins Co NE 80578 367 0 49,361 0.440 99.2 Sentinel Security Life Ins Co UT 68802 8 19,048 0.170 99.4 **TOTAL** 6,030 11,218,587 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 144

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: IDAHO of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 14,741 30,689,753 22.495 22.5 Blue Cross of ID Hlth Serv Inc ID 60095 1290 7,107 18,235,650 13.366 35.9 Regence Blueshield Of ID Inc ID 60131 1207 4,582 12,873,082 9.436 45.3 Mutual Of Omaha Ins Co NE 71412 261 6,709 12,864,299 9.429 54.7 United Of Omaha Life Ins Co NE 69868 261 5,335 12,739,187 9.338 64.1 Continental Life Ins Co Brentwood TN 68500 1 5,025 7,222,239 5.294 69.4 Sterling Life Ins Co IL 77399 1199 2,790 5,555,499 4.072 73.4 Bankers Life & Cas Co IL 61263 233 1,633 4,996,415 3.662 77.1 Order of United Commercial Travelers OH 56383 1,424 4,109,474 3.012 80.1 Bankers Fidelity Life Ins Co GA 61239 587 2,164 3,908,657 2.865 83.0 **TOTAL** 62,660 136,428,893 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 145

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: ILLINOIS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Health Care Serv Corp A Mut Legal Re IL 70670 917 374,855 955,200,658 57.359 57.4 UnitedHealthcare Ins Co CT 79413 707 91,523 214,661,379 12.890 70.2 United Of Omaha Life Ins Co NE 69868 261 30,276 83,328,810 5.004 75.3 Mutual Of Omaha Ins Co NE 71412 261 49,870 64,330,275 3.863 79.1 Country Life Ins Co IL 62553 50 21,799 56,221,134 3.376 82.5 American Continental Ins Co TN 12321 1 28,330 48,765,197 2.928 85.4 Farm Mut Auto Ins Co IL 25178 176 5,518 14,669,163 0.881 86.3 American Republic Ins Co IA 60836 3527 4,072 12,155,025 0.730 87.0 Philadelphia Amer Life Ins Co TX 67784 520 5,062 11,815,548 0.710 87.7 Pekin Life Ins Co IL 67628 153 5,078 11,575,011 0.695 88.4 **TOTAL** 690,858 1,665,289,453 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 146

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: INDIANA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 85,271 201,430,923 27.071 27.1 Anthem Ins Co Inc IN 28207 671 53,258 146,224,936 19.652 46.7 United Of Omaha Life Ins Co NE 69868 261 42,728 86,264,934 11.593 58.3 United World Life Ins Co NE 72850 261 14,142 47,304,144 6.357 64.7 Gerber Life Ins Co NY 70939 4483 11,149 22,906,630 3.079 67.8 Bankers Life & Cas Co IL 61263 233 6,020 19,373,278 2.604 70.4 Colonial Penn Life Ins Co PA 62065 233 10,081 16,463,697 2.213 72.6 Farm Mut Auto Ins Co IL 25178 176 6,283 15,164,396 2.038 74.6 Mutual Of Omaha Ins Co NE 71412 261 3,361 12,747,377 1.713 76.3 Forethought Life Ins Co IN 91642 3891 6,442 10,268,563 1.380 77.7 **TOTAL** 319,668 744,082,351 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 147

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: IOWA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Wellmark Inc IA 88848 770 156,317 347,644,294 59.723 59.7 United Of Omaha Life Ins Co NE 69868 261 16,197 36,484,817 6.268 66.0 UnitedHealthcare Ins Co CT 79413 707 15,780 32,958,001 5.662 71.7 Continental Life Ins Co Brentwood TN 68500 1 22,358 31,211,070 5.362 77.0 American Republic Ins Co IA 60836 3527 9,255 23,384,852 4.017 81.0 American Republic Corp Ins Co NE 67679 3527 4,268 10,519,366 1.807 82.8 Bankers Life & Cas Co IL 61263 233 3,353 10,176,321 1.748 84.6 Mutual Of Omaha Ins Co NE 71412 261 1,939 6,139,110 1.055 85.6 Farm Mut Auto Ins Co IL 25178 176 2,566 5,950,669 1.022 86.7 Equitable Life & Cas Ins Co UT 62952 4,976 5,177,833 0.890 87.6 **TOTAL** 270,507 582,091,196 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 148

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: KANSAS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS Of KS Inc KS 70729 430 114,767 254,872,546 52.865 52.9 UnitedHealthcare Ins Co CT 79413 707 24,170 54,553,829 11.315 64.2 United World Life Ins Co NE 72850 261 11,433 32,436,191 6.728 70.9 American Continental Ins Co TN 12321 1 11,708 23,960,204 4.970 75.9 BCBS of KC MO 47171 537 8,012 19,974,667 4.143 80.0 American Retirement Life Ins Co OH 88366 901 5,704 6,906,710 1.433 81.5 Medico Ins Co NE 31119 3527 3,257 6,823,647 1.415 82.9 Farm Mut Auto Ins Co IL 25178 176 1,978 5,728,559 1.188 84.1 Coventry Hlth & Life Ins Co MO 81973 1 1,993 5,695,823 1.181 85.2 Bankers Life & Cas Co IL 61263 233 1,615 5,022,122 1.042 86.3 **TOTAL** 215,164 482,120,931 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 149

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: KENTUCKY of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Anthem Hlth Plans Of KY Inc KY 95120 671 79,589 170,778,213 42.021 42.0 UnitedHealthcare Ins Co CT 79413 707 44,763 98,703,718 24.287 66.3 United Of Omaha Life Ins Co NE 69868 261 10,046 24,536,912 6.037 72.3 American Continental Ins Co TN 12321 1 5,974 11,177,842 2.750 75.1 Omaha Ins Co NE 13100 261 8,599 10,056,066 2.474 77.6 Forethought Life Ins Co IN 91642 3891 5,498 9,671,968 2.380 79.9 Humana Ins Co Of KY KY 60219 119 3,830 8,054,427 1.982 81.9 United Teacher Assoc Ins Co TX 63479 84 1,738 5,908,171 1.454 83.4 United World Life Ins Co NE 72850 261 1,496 5,849,037 1.439 84.8 Washington Natl Ins Co IN 70319 233 1,176 4,920,496 1.211 86.0 **TOTAL** 188,265 406,412,335 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 150

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: LOUISIANA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Louisiana Hlth Serv & Ind Co LA 81200 438 44,019 106,383,581 35.979 36.0 UnitedHealthcare Ins Co CT 79413 707 25,913 56,253,623 19.025 55.0 United Of Omaha Life Ins Co NE 69868 261 15,507 31,857,328 10.774 65.8 Physicians Mut Ins Co NE 80578 367 4,119 11,158,039 3.774 69.6 New Era Life Ins Co TX 78743 520 5,880 9,601,183 3.247 72.8 Sterling Life Ins Co IL 77399 1199 3,615 7,309,549 2.472 75.3 Physicians Life Ins Co NE 72125 367 2,559 7,087,989 2.397 77.7 United World Life Ins Co NE 72850 261 1,377 5,459,817 1.847 79.5 American Continental Ins Co TN 12321 1 2,447 3,733,302 1.263 80.8 USAA Life Ins Co TX 69663 200 1,410 3,649,720 1.234 82.0 **TOTAL** 128,198 295,684,520 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 151

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MAINE of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 43,050 92,425,194 60.345 60.3 Anthem Hlth Plans of ME Inc ME 52618 671 20,154 43,173,627 28.188 88.5 HPHC Ins Co Inc MA 18975 595 2,369 4,062,954 2.653 91.2 Colonial Penn Life Ins Co PA 62065 233 1,561 2,703,867 1.765 93.0 Bankers Life & Cas Co IL 61263 233 880 1,939,048 1.266 94.2 Transamerica Life Ins Co IA 86231 468 975 1,435,033 0.937 95.2 Mutual Of Omaha Ins Co NE 71412 261 401 1,338,754 0.874 96.0 Principal Life Ins Co IA 61271 332 271 1,204,064 0.786 96.8 USAA Life Ins Co TX 69663 200 280 627,601 0.410 97.2 United Of Omaha Life Ins Co NE 69868 261 318 623,400 0.407 97.6 **TOTAL** 71,684 153,161,039 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 152

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MARYLAND of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 91,062 212,536,756 41.630 41.6 Carefirst of MD Inc MD 47058 380 56,111 155,267,478 30.412 72.0 United World Life Ins Co NE 72850 261 5,933 19,980,039 3.913 76.0 United Amer Ins Co NE 92916 290 5,782 18,447,102 3.613 79.6 Omaha Ins Co NE 13100 261 9,673 11,806,342 2.313 81.9 USAA Life Ins Co TX 69663 200 4,196 11,100,568 2.174 84.1 Colonial Penn Life Ins Co PA 62065 233 6,101 11,007,704 2.156 86.2 Continental Life Ins Co Brentwood TN 68500 1 5,266 10,018,114 1.962 88.2 Group Hospitalization & Med Srvcs DC 53007 380 4,797 8,950,384 1.753 89.9 Bankers Life & Cas Co IL 61263 233 1,889 7,317,689 1.433 91.4 **TOTAL** 207,365 510,543,326 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 153

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MASSACHUSETTS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS of MA MA 53228 3637 194,159 434,405,165 71.162 71.2 UnitedHealthcare Ins Co CT 79413 707 34,998 81,032,615 13.274 84.4 HPHC Ins Co Inc MA 18975 595 22,078 40,563,978 6.645 91.1 Tufts Ins Co Inc MA 60117 4742 12,672 26,829,035 4.395 95.5 Humana Ins Co WI 73288 119 4,592 10,239,745 1.677 97.2 Bankers Life & Cas Co IL 61263 233 2,798 9,798,301 1.605 98.8 Fallon Hlth & Life Assur Co MA 66828 4741 1,822 4,362,492 0.715 99.5 Oxford Life Ins Co AZ 76112 574 190 786,917 0.129 99.6 Hartford Life Ins Co CT 88072 91 179 776,769 0.127 99.7 Mutual Of Omaha Ins Co NE 71412 261 115 576,214 0.094 99.8 **TOTAL** 274,127 610,446,174 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 154

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MICHIGAN of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS of MI Mut Ins Co MI 54291 572 204,771 297,023,923 42.753 42.8 UnitedHealthcare Ins Co CT 79413 707 89,358 181,951,548 26.190 68.9 United Of Omaha Life Ins Co NE 69868 261 13,659 43,762,831 6.299 75.2 Blue Care Network Of MI MI 95610 572 11,748 26,962,985 3.881 79.1 Priority Hlth MI 95561 3383 8,014 15,662,158 2.254 81.4 American Continental Ins Co TN 12321 1 9,239 15,207,738 2.189 83.6 Colonial Penn Life Ins Co PA 62065 233 6,722 11,114,630 1.600 85.2 Omaha Ins Co NE 13100 261 9,085 8,074,986 1.162 86.3 Bankers Life & Cas Co IL 61263 233 2,199 7,958,442 1.146 87.5 Bankers Fidelity Life Ins Co GA 61239 587 2,435 5,398,332 0.777 88.3 **TOTAL** 393,229 694,746,095 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 155

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MINNESOTA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBSM Inc MN 55026 461 95,594 251,395,694 74.217 74.2 UnitedHealthcare Ins Co CT 79413 707 14,681 33,318,703 9.836 84.1 Continental Life Ins Co Brentwood TN 68500 1 4,564 9,239,279 2.728 86.8 Farm Mut Auto Ins Co IL 25178 176 2,581 6,284,925 1.855 88.6 Bankers Life & Cas Co IL 61263 233 1,578 4,745,321 1.401 90.0 United World Life Ins Co NE 72850 261 1,541 4,711,181 1.391 91.4 Mutual Of Omaha Ins Co NE 71412 261 1,133 4,268,485 1.260 92.7 Combined Ins Co Of Amer IL 62146 626 862 2,706,214 0.799 93.5 Colonial Penn Life Ins Co PA 62065 233 1,286 2,101,420 0.620 94.1 United Amer Ins Co NE 92916 290 860 1,520,757 0.449 94.6 **TOTAL** 131,043 338,731,890 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 156

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MISSISSIPPI of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 26,874 56,173,377 18.096 18.1 BCBS Of MS Mut Ins Co MS 60111 1126 12,550 34,138,082 10.998 29.1 United Of Omaha Life Ins Co NE 69868 261 12,224 29,031,513 9.353 38.4 Philadelphia Amer Life Ins Co TX 67784 520 16,840 28,636,155 9.225 47.7 American Continental Ins Co TN 12321 1 12,349 21,276,119 6.854 54.5 Mutual Of Omaha Ins Co NE 71412 261 4,559 19,000,420 6.121 60.6 United World Life Ins Co NE 72850 261 4,347 13,451,466 4.333 65.0 Farm Mut Auto Ins Co IL 25178 176 3,189 8,321,471 2.681 67.7 Omaha Ins Co NE 13100 261 7,411 7,730,065 2.490 70.2 Order of United Commercial Travelers OH 56383 1,810 6,663,591 2.147 72.3 **TOTAL** 137,451 310,411,083 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 157

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MISSOURI of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 68,951 152,477,343 22.681 22.7 Mutual Of Omaha Ins Co NE 71412 261 63,640 119,352,244 17.754 40.4 Healthy Alliance Life Ins Co MO 78972 671 36,863 93,923,957 13.971 54.4 United Of Omaha Life Ins Co NE 69868 261 13,503 39,710,263 5.907 60.3 BCBS of KC MO 47171 537 14,777 39,378,954 5.858 66.2 Stonebridge Life Ins Co VT 65021 468 17,649 26,687,946 3.970 70.1 American Republic Ins Co IA 60836 3527 5,112 14,486,133 2.155 72.3 Old Surety Life Ins Co OK 67326 5,980 11,449,466 1.703 74.0 Farm Mut Auto Ins Co IL 25178 176 4,133 10,610,192 1.578 75.6 Humana Ins Co WI 73288 119 4,897 10,279,540 1.529 77.1 **TOTAL** 288,610 672,266,892 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 158

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: MONTANA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Health Care Serv Corp A Mut Legal Re IL 70670 917 16,634 37,384,060 27.525 27.5 UnitedHealthcare Ins Co CT 79413 707 11,136 21,717,903 15.990 43.5 Sterling Life Ins Co IL 77399 1199 6,289 14,311,726 10.537 54.1 American Continental Ins Co TN 12321 1 5,054 8,613,519 6.342 60.4 United World Life Ins Co NE 72850 261 2,011 5,588,902 4.115 64.5 Humana Ins Co WI 73288 119 2,970 4,308,095 3.172 67.7 Farm Mut Auto Ins Co IL 25178 176 2,385 4,175,950 3.075 70.8 Mutual Of Omaha Ins Co NE 71412 261 1,194 3,830,947 2.821 73.6 Old Surety Life Ins Co OK 67326 1,724 3,207,687 2.362 75.9 Woodmen World Assur Life Assn CO 56499 1,783 3,103,988 2.285 78.2 **TOTAL** 64,976 135,818,141 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 159

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NEBRASKA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS Of NE NE 77780 66,674 162,697,224 46.361 46.4 Mutual Of Omaha Ins Co NE 71412 261 8,865 28,584,708 8.145 54.5 UnitedHealthcare Ins Co CT 79413 707 8,342 18,909,070 5.388 59.9 American Continental Ins Co TN 12321 1 11,439 17,617,968 5.020 64.9 United Of Omaha Life Ins Co NE 69868 261 8,419 16,091,679 4.585 69.5 Physicians Mut Ins Co NE 80578 367 5,133 10,819,738 3.083 72.6 Thrivent Financial For Lutherans WI 56014 2938 3,871 9,832,845 2.802 75.4 Order of United Commercial Travelers OH 56383 1,845 6,434,493 1.834 77.2 Family Life Ins Co TX 63053 1117 2,506 6,291,638 1.793 79.0 Farm Mut Auto Ins Co IL 25178 176 2,130 5,406,601 1.541 80.6 **TOTAL** 152,535 350,937,166 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 160

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NEVADA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 36,396 79,574,416 47.568 47.6 Rocky Mountain Hospital & Medical CO 11011 671 8,884 24,306,127 14.530 62.1 Equitable Life & Cas Ins Co UT 62952 3,359 9,900,831 5.919 68.0 Mutual Of Omaha Ins Co NE 71412 261 3,767 5,872,651 3.511 71.5 Humana Ins Co WI 73288 119 2,715 5,384,708 3.219 74.7 United Of Omaha Life Ins Co NE 69868 261 1,800 5,378,108 3.215 78.0 United Amer Ins Co NE 92916 290 1,508 4,569,195 2.731 80.7 American Retirement Life Ins Co OH 88366 901 2,263 2,911,863 1.741 82.4 USAA Life Ins Co TX 69663 200 1,019 2,578,164 1.541 84.0 Aetna Life Ins Co CT 60054 1 1,037 2,567,971 1.535 85.5 **TOTAL** 72,899 167,285,125 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 161

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NEW HAMPSHIRE of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Anthem Hlth Plans of NH NH 53759 671 29,710 71,048,590 37.019 37.0 UnitedHealthcare Ins Co CT 79413 707 28,926 66,140,430 34.461 71.5 Bankers Life & Cas Co IL 61263 233 5,577 17,127,966 8.924 80.4 HPHC Ins Co Inc MA 18975 595 7,494 15,008,711 7.820 88.2 Colonial Penn Life Ins Co PA 62065 233 5,647 9,998,806 5.210 93.4 United Of Omaha Life Ins Co NE 69868 261 713 2,144,292 1.117 94.6 USAA Life Ins Co TX 69663 200 746 1,629,104 0.849 95.4 Transamerica Life Ins Co IA 86231 468 451 1,157,136 0.603 96.0 Continental Life Ins Co Brentwood TN 68500 1 1,080 1,152,118 0.600 96.6 American Republic Ins Co IA 60836 3527 337 1,146,182 0.597 97.2 **TOTAL** 83,229 191,927,154 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 162

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NEW JERSEY of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 223,191 570,302,814 54.911 54.9 Horizon Ins Co NJ 14690 1202 90,694 258,315,733 24.872 79.8 Bankers Life & Cas Co IL 61263 233 11,961 42,004,401 4.044 83.8 Genworth Life & Ann Ins Co VA 65536 4011 12,471 36,138,842 3.480 87.3 Colonial Penn Life Ins Co PA 62065 233 15,603 27,277,833 2.626 89.9 United Of Omaha Life Ins Co NE 69868 261 16,478 24,017,164 2.312 92.2 United World Life Ins Co NE 72850 261 4,758 16,670,115 1.605 93.9 Continental Life Ins Co Brentwood TN 68500 1 6,977 12,143,526 1.169 95.0 Gerber Life Ins Co NY 70939 4483 4,010 11,301,335 1.088 96.1 Transamerica Premier Life Ins Co IA 66281 468 2,148 7,173,283 0.691 96.8 **TOTAL** 500,694 1,038,596,406 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 163

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NEW MEXICO of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 26,223 48,104,731 49.755 49.8 Health Care Serv Corp A Mut Legal Re IL 70670 917 6,421 13,124,485 13.575 63.3 United World Life Ins Co NE 72850 261 3,634 7,740,667 8.006 71.3 United Amer Ins Co NE 92916 290 1,728 4,392,912 4.544 75.9 Mutual Of Omaha Ins Co NE 71412 261 1,335 4,225,544 4.371 80.3 Humana Ins Co WI 73288 119 1,577 2,570,211 2.658 82.9 USAA Life Ins Co TX 69663 200 1,078 2,052,971 2.123 85.0 Farm Mut Auto Ins Co IL 25178 176 653 1,247,044 1.290 86.3 United Of Omaha Life Ins Co NE 69868 261 1,944 1,126,189 1.165 87.5 American Republic Ins Co IA 60836 3527 301 1,022,899 1.058 88.5 **TOTAL** 50,119 96,682,382 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 164

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NEW YORK of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative United Hlthcare Ins Co Of NY NY 60093 707 303,205 785,743,250 76.179 76.2 Empire Healthchoice Assur Inc NY 55093 671 35,407 100,350,103 9.729 85.9 Excellus Hlth Plan Inc NY 55107 1186 14,114 35,047,889 3.398 89.3 First United Amer Life Ins Co NY 74101 290 15,439 31,796,420 3.083 92.4 Transamerica Financial Life Ins Co NY 70688 468 5,246 14,116,424 1.369 93.8 Mutual Of Omaha Ins Co NE 71412 261 3,170 13,386,609 1.298 95.1 CDPHP Universal Benefits Inc NY 47027 4708 4,883 8,732,867 0.847 95.9 Humana Ins Co of NY NY 12634 119 4,627 8,381,542 0.813 96.7 Health Now NY Inc NY 55204 2,564 7,843,887 0.760 97.5 Group Hlth Inc NY 55239 1127 2,011 6,375,004 0.618 98.1 **TOTAL** 398,035 1,031,449,635 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 165

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NORTH CAROLINA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS of NC Inc NC 54631 154,601 337,577,928 37.014 37.0 UnitedHealthcare Ins Co CT 79413 707 111,075 249,416,709 27.348 64.4 United Of Omaha Life Ins Co NE 69868 261 52,916 111,602,153 12.237 76.6 Mutual Of Omaha Ins Co NE 71412 261 25,653 29,165,066 3.198 79.8 American Continental Ins Co TN 12321 1 14,075 25,493,735 2.795 82.6 United World Life Ins Co NE 72850 261 3,776 12,625,495 1.384 84.0 Bankers Life & Cas Co IL 61263 233 3,415 12,603,113 1.382 85.4 Colonial Penn Life Ins Co PA 62065 233 6,403 10,096,268 1.107 86.5 American Republic Ins Co IA 60836 3527 3,298 9,992,620 1.096 87.6 USAA Life Ins Co TX 69663 200 3,913 7,276,665 0.798 88.4 **TOTAL** 425,904 912,015,506 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 166

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: NORTH DAKOTA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Noridian Mut Ins Co ND 55891 36,407 80,286,061 71.251 71.3 UnitedHealthcare Ins Co CT 79413 707 2,010 4,633,689 4.112 75.4 United World Life Ins Co NE 72850 261 1,756 4,496,396 3.990 79.4 Mutual Of Omaha Ins Co NE 71412 261 1,028 3,180,971 2.823 82.2 American Republic Ins Co IA 60836 3527 783 2,372,258 2.105 84.3 Order of United Commercial Travelers OH 56383 785 2,317,786 2.057 86.3 Thrivent Financial For Lutherans WI 56014 2938 697 1,685,741 1.496 87.8 American Republic Corp Ins Co NE 67679 3527 662 1,520,993 1.350 89.2 American Family Mut Ins Co WI 19275 473 422 1,202,091 1.067 90.3 Humana Ins Co WI 73288 119 793 1,199,896 1.065 91.3 **TOTAL** 50,187 112,681,265 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 167

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: OHIO of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 198,973 427,762,018 48.972 49.0 Community Ins Co OH 10345 671 51,054 121,221,212 13.878 62.8 United Of Omaha Life Ins Co NE 69868 261 11,287 34,499,125 3.950 66.8 Medical Mut Of OH OH 29076 730 11,797 27,369,994 3.133 69.9 Forethought Life Ins Co IN 91642 3891 11,100 19,028,757 2.178 72.1 Omaha Ins Co NE 13100 261 12,236 13,225,749 1.514 73.6 Bankers Life & Cas Co IL 61263 233 3,660 12,532,956 1.435 75.1 Woodmen World Assur Life Assn CO 56499 3,714 11,277,666 1.291 76.4 Colonial Penn Life Ins Co PA 62065 233 6,340 10,549,053 1.208 77.6 Humana Ins Co WI 73288 119 5,947 10,225,814 1.171 78.7 **TOTAL** 390,293 873,489,698 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 168

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: OKLAHOMA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Health Care Serv Corp A Mut Legal Re IL 70670 917 63,420 126,779,615 36.694 36.7 UnitedHealthcare Ins Co CT 79413 707 40,574 78,425,840 22.699 59.4 United Of Omaha Life Ins Co NE 69868 261 13,394 29,664,486 8.586 68.0 Physicians Mut Ins Co NE 80578 367 3,227 8,718,130 2.523 70.5 Omaha Ins Co NE 13100 261 8,158 6,504,661 1.883 72.4 Sentinel Security Life Ins Co UT 68802 2,256 5,534,479 1.602 74.0 Universal Fidelity Life Ins Co OK 70122 2,764 5,049,809 1.462 75.4 American Retirement Life Ins Co OH 88366 901 3,696 4,702,325 1.361 76.8 Reserve Natl Ins Co OK 68462 215 1,875 4,638,888 1.343 78.2 Mutual Of Omaha Ins Co NE 71412 261 2,454 4,418,602 1.279 79.4 **TOTAL** 171,792 345,503,538 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 169

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: OREGON of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 42,201 77,790,124 31.020 31.0 United Of Omaha Life Ins Co NE 69868 261 17,473 40,820,564 16.278 47.3 Regence BCBS of OR OR 54933 1207 7,965 22,324,417 8.902 56.2 Stonebridge Life Ins Co VT 65021 468 19,113 18,500,728 7.378 63.6 Mutual Of Omaha Ins Co NE 71412 261 1,855 6,432,299 2.565 66.1 United World Life Ins Co NE 72850 261 1,604 5,744,433 2.291 68.4 Health Net Hlth Plan of OR Inc OR 95800 623 3,434 5,492,794 2.190 70.6 Sterling Life Ins Co IL 77399 1199 2,444 5,459,749 2.177 72.8 Bankers Life & Cas Co IL 61263 233 1,560 5,146,245 2.052 74.9 Continental Life Ins Co Brentwood TN 68500 1 3,478 5,119,878 2.042 76.9 **TOTAL** 126,705 250,770,594 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 170

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: PENNSYLVANIA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 172,329 369,586,137 29.452 29.5 Highmark Inc PA 54771 812 146,241 280,141,119 22.324 51.8 Independence Hospital Ind Plan Inc PA 54704 936 47,718 58,196,899 4.638 56.4 United World Life Ins Co NE 72850 261 19,273 52,703,437 4.200 60.6 New Era Life Ins Co TX 78743 520 22,585 43,857,222 3.495 64.1 Bankers Life & Cas Co IL 61263 233 12,397 40,919,731 3.261 67.4 Hospital Serv Assn of NE PA PA 54747 1270 23,718 34,857,030 2.778 70.1 Colonial Penn Life Ins Co PA 62065 233 17,422 33,875,802 2.700 72.8 American Continental Ins Co TN 12321 1 11,576 33,516,981 2.671 75.5 Capital Advantage Ins Co PA 41203 1230 20,998 27,424,233 2.185 77.7 **TOTAL** 634,643 1,254,865,414 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 171

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: RHODE ISLAND of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS of RI RI 53473 25,052 55,333,582 62.565 62.6 UnitedHealthcare Ins Co CT 79413 707 15,163 22,665,359 25.627 88.2 Bankers Life & Cas Co IL 61263 233 1,155 3,814,887 4.313 92.5 Colonial Penn Life Ins Co PA 62065 233 1,927 3,667,663 4.147 96.7 USAA Life Ins Co TX 69663 200 513 992,419 1.122 97.8 Humana Ins Co WI 73288 119 652 683,074 0.772 98.5 Mutual Of Omaha Ins Co NE 71412 261 150 447,269 0.506 99.1 Transamerica Life Ins Co IA 86231 468 104 182,970 0.207 99.3 Government Personnel Mut Life Ins Co TX 63967 4712 61 100,126 0.113 99.4 American Retirement Life Ins Co OH 88366 901 75 99,058 0.112 99.5 **TOTAL** 45,052 88,441,574 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 172

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: SOUTH CAROLINA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 68,617 137,292,370 29.879 29.9 BCBS Of SC Inc SC 38520 661 55,787 133,410,166 29.034 58.9 United Of Omaha Life Ins Co NE 69868 261 11,569 28,649,136 6.235 65.1 American Continental Ins Co TN 12321 1 8,185 18,886,299 4.110 69.3 New Era Life Ins Co TX 78743 520 8,716 14,618,999 3.181 72.4 United World Life Ins Co NE 72850 261 2,724 9,664,032 2.103 74.5 Omaha Ins Co NE 13100 261 8,057 8,534,317 1.857 76.4 American Retirement Life Ins Co OH 88366 901 5,996 6,831,463 1.487 77.9 Continental Life Ins Co Brentwood TN 68500 1 1,789 6,536,763 1.423 79.3 Forethought Life Ins Co IN 91642 3891 3,592 6,359,803 1.384 80.7 **TOTAL** 216,336 459,501,292 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 173

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: SOUTH DAKOTA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Wellmark Of SD Inc SD 60128 770 22,847 55,763,715 38.384 38.4 Avera Hlth Plans Inc SD 95839 8,472 15,424,088 10.617 49.0 United Of Omaha Life Ins Co NE 69868 261 8,343 11,530,407 7.937 56.9 UnitedHealthcare Ins Co CT 79413 707 5,425 10,972,948 7.553 64.5 United World Life Ins Co NE 72850 261 2,325 7,643,738 5.261 69.8 Mutual Of Omaha Ins Co NE 71412 261 1,523 5,907,935 4.067 73.8 Farm Mut Auto Ins Co IL 25178 176 1,810 4,095,628 2.819 76.6 Sanford Hlth Plan SD 95683 1246 1,595 3,525,361 2.427 79.1 Thrivent Financial For Lutherans WI 56014 2938 1,201 2,888,382 1.988 81.1 Gerber Life Ins Co NY 70939 4483 858 2,450,768 1.687 82.7 **TOTAL** 64,893 145,278,402 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 174

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: TENNESSEE of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative BCBS of TN Inc TN 54518 3498 62,545 140,286,321 32.601 32.6 UnitedHealthcare Ins Co CT 79413 707 52,028 111,898,603 26.004 58.6 United Of Omaha Life Ins Co NE 69868 261 14,586 38,818,927 9.021 67.6 Mutual Of Omaha Ins Co NE 71412 261 11,760 13,021,855 3.026 70.7 Bankers Fidelity Life Ins Co GA 61239 587 4,700 8,348,118 1.940 72.6 Philadelphia Amer Life Ins Co TX 67784 520 4,168 8,283,058 1.925 74.5 American Continental Ins Co TN 12321 1 4,143 7,284,802 1.693 76.2 Farm Mut Auto Ins Co IL 25178 176 2,987 6,995,655 1.626 77.8 Colonial Penn Life Ins Co PA 62065 233 3,673 6,310,262 1.466 79.3 Humana Ins Co WI 73288 119 3,098 6,007,452 1.396 80.7 **TOTAL** 197,510 430,311,487 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 175

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: TEXAS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 210,017 515,600,708 32.996 33.0 Health Care Serv Corp A Mut Legal Re IL 70670 917 113,780 232,005,315 14.847 47.8 United Of Omaha Life Ins Co NE 69868 261 63,891 160,700,687 10.284 58.1 Continental Life Ins Co Brentwood TN 68500 1 39,987 67,999,569 4.352 62.5 USAA Life Ins Co TX 69663 200 16,770 34,246,558 2.192 64.7 Mutual Of Omaha Ins Co NE 71412 261 9,234 33,297,856 2.131 66.8 Christian Fidelity Life Ins Co TX 61859 574 8,519 32,182,455 2.060 68.9 New Era Life Ins Co Of Midwest TX 69698 520 17,038 31,503,525 2.016 70.9 Farm Mut Auto Ins Co IL 25178 176 10,752 31,483,452 2.015 72.9 Omaha Ins Co NE 13100 261 30,295 28,188,591 1.804 74.7 **TOTAL** 675,379 1,562,617,490 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 176

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: UTAH of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 25,982 43,918,987 36.641 36.6 Regence BCBS of UT UT 54550 1207 13,381 32,304,567 26.952 63.6 Educators Mut Ins Assoc UT 81701 126 1,372 4,178,923 3.486 67.1 Standard Life & Accident Ins Co TX 86355 408 2,468 4,103,172 3.423 70.5 Bankers Fidelity Life Ins Co GA 61239 587 1,779 3,541,613 2.955 73.5 United World Life Ins Co NE 72850 261 1,341 3,444,853 2.874 76.3 Equitable Life & Cas Ins Co UT 62952 1,405 2,526,242 2.108 78.4 Mutual Of Omaha Ins Co NE 71412 261 630 2,000,187 1.669 80.1 United Of Omaha Life Ins Co NE 69868 261 1,641 1,810,055 1.510 81.6 Sterling Life Ins Co IL 77399 1199 736 1,741,836 1.453 83.1 **TOTAL** 60,435 119,861,363 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 177

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: VERMONT of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 19,032 39,696,651 46.149 46.1 BCBS of VT VT 53295 4745 3,990 10,508,791 12.217 58.4 Bankers Life & Cas Co IL 61263 233 3,145 6,583,029 7.653 66.0 The Vt Hlth Plan LLC VT 95696 4745 3,742 5,304,405 6.167 72.2 Genworth Life & Ann Ins Co VA 65536 4011 3,004 4,639,946 5.394 77.6 Washington Natl Ins Co IN 70319 233 2,983 4,213,753 4.899 82.5 Colonial Penn Life Ins Co PA 62065 233 2,794 3,481,648 4.048 86.5 Mutual Of Omaha Ins Co NE 71412 261 953 2,544,675 2.958 89.5 Humana Ins Co WI 73288 119 1,092 1,693,616 1.969 91.5 American Progressive L&H Ins Of NY NY 80624 953 696 1,519,426 1.766 93.2 **TOTAL** 45,021 86,017,539 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 178

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: VIRGINIA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Anthem Hlth Plans of VA Inc VA 71835 671 113,916 269,197,715 37.663 37.7 UnitedHealthcare Ins Co CT 79413 707 102,004 202,651,398 28.353 66.0 United Of Omaha Life Ins Co NE 69868 261 30,426 63,433,424 8.875 74.9 American Continental Ins Co TN 12321 1 21,270 30,240,818 4.231 79.1 United Amer Ins Co NE 92916 290 3,566 11,713,947 1.639 80.8 Bankers Life & Cas Co IL 61263 233 3,516 10,823,891 1.514 82.3 Humana Ins Co WI 73288 119 5,355 8,332,574 1.166 83.4 USAA Life Ins Co TX 69663 200 3,957 8,119,614 1.136 84.6 Mutual Of Omaha Ins Co NE 71412 261 2,953 7,851,179 1.098 85.7 Family Life Ins Co TX 63053 1117 4,280 7,574,136 1.060 86.7 **TOTAL** 343,765 714,745,711 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 179

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: WASHINGTON of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 122,112 249,192,057 48.925 48.9 Premera Blue Cross WA 47570 962 38,736 88,105,611 17.298 66.2 Regence BlueShield WA 53902 1207 22,948 52,149,329 10.239 76.5 Sterling Life Ins Co IL 77399 1199 10,976 24,417,190 4.794 81.3 Mutual Of Omaha Ins Co NE 71412 261 7,627 22,334,843 4.385 85.6 United Of Omaha Life Ins Co NE 69868 261 8,166 14,038,993 2.756 88.4 USAA Life Ins Co TX 69663 200 3,852 8,460,906 1.661 90.1 Farm Mut Auto Ins Co IL 25178 176 2,895 7,706,536 1.513 91.6 Bankers Life & Cas Co IL 61263 233 1,927 6,300,487 1.237 92.8 Colonial Penn Life Ins Co PA 62065 233 2,808 5,455,577 1.071 93.9 **TOTAL** 238,177 509,339,932 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 180

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: WEST VIRGINIA of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 38,344 80,410,221 48.001 48.0 Highmark West Virginia Inc. WV 54828 812 6,842 17,438,995 10.410 58.4 United Of Omaha Life Ins Co NE 69868 261 4,675 11,494,185 6.861 65.3 Continental Life Ins Co Brentwood TN 68500 1 5,344 8,449,260 5.044 70.3 Bankers Life & Cas Co IL 61263 233 1,303 4,644,203 2.772 73.1 Omaha Ins Co NE 13100 261 3,896 4,059,475 2.423 75.5 Farm Mut Auto Ins Co IL 25178 176 1,707 3,881,413 2.317 77.8 Bankers Fidelity Life Ins Co GA 61239 587 1,488 3,582,993 2.139 80.0 Colonial Penn Life Ins Co PA 62065 233 1,756 3,228,673 1.927 81.9 Humana Ins Co WI 73288 119 1,420 3,010,491 1.797 83.7 **TOTAL** 79,764 167,517,503 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 181

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: WISCONSIN of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Wisconsin Physicians Serv Ins Corp WI 53139 68 42,295 115,656,893 18.887 18.9 UnitedHealthcare Ins Co CT 79413 707 42,231 87,901,794 14.355 33.2 BCBS of WI WI 54003 671 26,232 80,195,408 13.096 46.3 Continental Life Ins Co Brentwood TN 68500 1 25,303 55,232,557 9.020 55.4 Physicians Mut Ins Co NE 80578 367 14,560 35,074,937 5.728 61.1 Dean Hlth Plan Inc WI 96156 1294 24,967 33,330,491 5.443 66.5 American Republic Ins Co IA 60836 3527 6,189 20,900,054 3.413 69.9 Physicians Life Ins Co NE 72125 367 6,740 18,641,703 3.044 73.0 Bankers Life & Cas Co IL 61263 233 4,722 17,990,989 2.938 75.9 American Republic Corp Ins Co NE 67679 3527 5,712 14,970,377 2.445 78.4 **TOTAL** 252,378 612,349,130 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 182

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: WYOMING of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 14,240 29,089,632 35.630 35.6 BCBS of WY WY 53767 8,119 16,820,248 20.602 56.2 United World Life Ins Co NE 72850 261 1,659 4,001,033 4.901 61.1 Mutual Of Omaha Ins Co NE 71412 261 1,224 3,938,495 4.824 66.0 United Of Omaha Life Ins Co NE 69868 261 3,088 3,618,194 4.432 70.4 Farm Mut Auto Ins Co IL 25178 176 1,671 3,588,162 4.395 74.8 American Continental Ins Co TN 12321 1 1,625 2,658,750 3.257 78.0 Humana Ins Co WI 73288 119 1,417 2,445,502 2.995 81.0 USAA Life Ins Co TX 69663 200 950 1,574,712 1.929 83.0 Order of United Commercial Travelers OH 56383 424 1,277,402 1.565 84.5 **TOTAL** 40,240 81,643,758 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 183

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: GUAM of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 416 592,380 100.000 100.0 **TOTAL** 416 592,380 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 184

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: N MARIANA ISLANDS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 29 39,161 100.000 100.0 **TOTAL** 29 39,161 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 185

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: PUERTO RICO of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative Triple S Salud Inc PR 55816 4802 22,155 29,452,330 73.099 73.1 UnitedHealthcare Ins Co CT 79413 707 4,459 6,988,034 17.344 90.4 Ryder Hlth Plan Inc PR 95743 4,827 3,751,303 9.311 99.8 Mutual Of Omaha Ins Co NE 71412 261 55 93,285 0.232 100.0 Everence Assn Inc IN 57991 4616 2 3,904 0.010 100.0 Transamerica Premier Life Ins Co IA 66281 468 1 1,916 0.005 100.0 **TOTAL** 31,499 40,290,772 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 186

June 25, 2015 NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS 2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS TOTAL POLICIES (INDIVIDUAL AND GROUP) MARKET SHARE FOR THE STATE OF: U.S. VIRGIN ISLANDS of Company Group Domicile Code Code Number of Covered Lives Direct Premiums Percentage Cumulative UnitedHealthcare Ins Co CT 79413 707 7,945 11,060,538 98.991 99.0 Mutual Of Omaha Ins Co NE 71412 261 86 102,051 0.913 99.9 Continental Gen Ins Co OH 71404 84 2 8,584 0.077 100.0 American Family Life Assur Co of Col NE 60380 370 0 2,100 0.019 100.0 **TOTAL** 8,033 11,173,273 100.000 100.0 CAUTION: THE INFORMATION CONTAINED ON THIS PAGE IS UNAUDITED AND NOT A COMPLETE ANALYSIS NOR IS IT AN EXPRESSION OF OPINION ON ANY INSURER. THIS PAGE MAY CONTAIN INADVERTENT ERRORS. 187

188

COMPANY INDEX 189

190

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives 21st Century Premier Ins Co 20796 69 FARMERS INS GRP 270,970 142 0 0 Ability Ins Co 71471 4824 ADVANTAGE CAPITAL GRP 657,955 152 0 0 Aetna Hlth & Life Ins Co 78700 1 AETNA GRP 0 0 9,020,730 9,622 Aetna Life Ins Co 60054 1 AETNA GRP 16,325,773 4,801 72,487,562 32,276 Alliance Hlth & Life Ins Co 60134 1311 HENRY FORD HLTH SYSTEM GRP 1,140,697 452 1,239,888 403 Allianz Life Ins Co Of N Amer 90611 761 ALLIANZ INS GRP 310,236 137 0 0 Allianz Life Ins Co Of NY 64190 761 ALLIANZ INS GRP 42,371 46 0 0 Amalgamated Life & Hlth Ins Co 60208 3,905,710 1,747 50,965 76 American Continental Ins Co 12321 1 AETNA GRP 106,980,603 40,388 230,564,840 141,703 American Family Ins Co 10386 473 AMERICAN FAMILY INS GRP 369,942 107 0 0 American Family Life Assur Co of Col 60380 370 AFLAC GRP 25,479,452 7,527 33,571,461 18,520 American Family Life Assur Co of NY 60526 370 AFLAC GRP 593,023 209 0 0 American Family Mut Ins Co 19275 473 AMERICAN FAMILY INS GRP 33,194,443 9,906 0 0 American Fidelity Assur Co 60410 330 AMERICAN FIDELITY CORP GRP -1,366 0 0 0 American Gen Life Ins Co 60488 12 AMERICAN INTL GRP 1,917,299 587 0 0 American Income Life Ins Co 60577 290 TORCHMARK CORP GRP 483,937 119 0 0 American Natl Ins Co 60739 408 AMERICAN NATL FIN GRP 144,876 64 0 0 American Natl Life Ins Co Of TX 71773 408 AMERICAN NATL FIN GRP 13,143,634 4,219 0 0 American Pioneer Life Ins Co 60763 953 UNIVERSAL AMER FIN CORP GRP 51,814,027 15,860 1,031,660 507 American Progressive L&H Ins Of NY 80624 953 UNIVERSAL AMER FIN CORP GRP 16,853,931 4,976 400,688 154 American Republic Corp Ins Co 67679 3527 AMERICAN ENTERPRISE MUT GRP 44,130,709 16,712 14,970,358 7,123 American Republic Ins Co 60836 3527 AMERICAN ENTERPRISE MUT GRP 123,879,403 36,215 12,197,707 8,326 American Retirement Life Ins Co 88366 901 CIGNA HLTH GRP 0 0 117,907,762 95,913 Anthem Hlth Plans Inc 60217 671 ANTHEM INC GRP 70,946,714 39,001 13,669,784 9,357 Anthem Hlth Plans Of KY Inc 95120 671 ANTHEM INC GRP 132,687,189 62,244 38,091,024 17,345 Anthem Hlth Plans of ME Inc 52618 671 ANTHEM INC GRP 35,787,452 15,599 7,386,175 4,555 191

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Anthem Hlth Plans of NH 53759 671 ANTHEM INC GRP 53,946,492 20,937 17,102,098 8,773 Anthem Hlth Plans of VA Inc 71835 671 ANTHEM INC GRP 214,902,644 86,184 54,295,071 27,732 Anthem Ins Co Inc 28207 671 ANTHEM INC GRP 116,120,879 38,160 30,104,057 15,098 Assurity Life Ins Co 71439 24,951 24 0 0 Asuris NW Hlth 47350 1207 CAMBIA HEALTH SOLUTIONS INC 1,849,787 701 3,096,237 2,167 Aultcare Ins Co 77216 4805 AULTMAN HLTH FOUNDATION GRP 0 0 323,828 188 Auto Owners Life Ins Co 61190 280 AUTO OWNERS GRP 938,320 263 0 0 Avalon Ins Co 12358 1230 CAPITAL BLUE CROSS GRP 1,518,999 333 2,039,208 445 Avera Hlth Plans Inc 95839 11,996,435 5,819 4,091,990 3,056 Bankers Conseco Life Ins Co 68560 233 CNO FINANCIAL GRP 2,261,422 783 3,764,442 2,190 Bankers Fidelity Assur Co 71919 587 ATLANTIC AMER GRP 0 0 56,923 151 Bankers Fidelity Life Ins Co 61239 587 ATLANTIC AMER GRP 50,946,240 19,181 34,018,552 18,978 Bankers Life & Cas Co 61263 233 CNO FINANCIAL GRP 403,194,769 127,008 0 0 BCBS of AL 55433 570 BCBS OF AL GRP 174,624,614 93,958 56,079,133 32,649 BCBS of AZ Inc 53589 46,080,552 17,586 27,046,548 14,643 BCBS Of FL 98167 536 GUIDEWELL MUT HOLDING GRP 263,666,493 119,222 110,412,592 47,864 BCBS of GA Inc 54801 671 ANTHEM INC GRP 112,364,051 40,242 36,345,291 19,138 BCBS of KC 47171 537 BCBS OF KC GRP 47,017,506 16,697 12,336,115 6,092 BCBS Of KS Inc 70729 430 BCBS OF KS GRP 212,594,932 87,579 42,277,614 27,188 BCBS of MA 53228 3637 BCBS OF MA GRP 338,441,482 138,620 95,963,683 55,539 BCBS of MI Mut Ins Co 54291 572 BCBS OF MI GRP 0 0 297,023,923 204,771 BCBS Of MS Mut Ins Co 60111 1126 MISSISSIPPI INS GRP 29,467,992 9,938 4,670,090 2,612 BCBS of NC Inc 54631 240,734,005 100,809 96,843,923 53,792 BCBS Of NE 77780 106,890,823 38,887 55,806,401 27,787 BCBS of RI 53473 52,371,242 23,724 2,962,340 1,328 BCBS Of SC Inc 38520 661 BCBS OF SC GRP 101,106,982 36,544 32,303,184 19,243 192

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives BCBS of TN Inc 54518 3498 BCBS OF TN GRP 128,092,075 51,296 12,194,246 11,249 BCBS of VT 53295 4745 BCBS OF VT GRP 9,906,045 3,695 602,746 295 BCBS of WI 54003 671 ANTHEM INC GRP 69,261,875 14,526 10,933,533 11,706 BCBS of WY 53767 12,948,651 5,390 3,871,597 2,729 BCBSM Inc 55026 461 BCBS OF MN GRP 864,216 194 250,531,478 95,400 BCS Ins Co 38245 23 BCS INS GRP 1,704 1 0 0 Blue Care Network Of MI 95610 572 BCBS OF MI GRP 13,058,014 5,812 13,904,971 5,936 Blue Cross of ID Hlth Serv Inc 60095 1290 BLUE CROSS OF ID GRP 16,575,836 6,374 1,659,814 733 BridgeSpan Hlth Co 95303 1207 CAMBIA HEALTH SOLUTIONS INC 830,391 297 0 0 Capital Advantage Ins Co 41203 1230 CAPITAL BLUE CROSS GRP 25,186,416 18,789 2,237,817 2,209 Capital Blue Cross 54720 1230 CAPITAL BLUE CROSS GRP 23,779,763 18,789 2,112,836 2,209 Careamerica Life Ins Co 71331 2798 BLUE SHIELD OF CA GRP 828 2 0 0 Carefirst of MD Inc 47058 380 CAREFIRST INC GRP 131,503,111 39,743 23,764,367 16,368 CDPHP Universal Benefits Inc 47027 4708 CDPHP INC GRP 196,311 101 8,536,556 4,782 Celtic Ins Co 80799 1295 CENTENE CORP GRP 10,907,277 2,794 0 0 Central Reserve Life Ins Co 61727 901 CIGNA HLTH GRP 7,735,438 1,963 0 0 Central Security Life Ins Co 61735 526 MAXIMUM CORP GRP 35,191 21 0 0 Central s H & L Co Of Omaha 61751 690 CENTRAL STATES GRP 15,898,774 4,740 5,404 1 Central s Ind Co Of Omaha 34274 31 BERKSHIRE HATHAWAY GRP 283,664 154 60,300,608 37,671 Central United Life Ins Co 61883 1117 HARRIS INS HOLDINGS GRP 1,354,507 487 0 0 Christian Fidelity Life Ins Co 61859 574 AMERCO CORP GRP 42,035,159 11,162 501,421 262 CICA Life Ins Co of Amer 71463 612 CITIZENS GRP 533 3 0 0 Cigna Hlth & Life Ins Co 67369 901 CIGNA HLTH GRP 0 0 1,079,139 1,370 Cincinnati Equitable Life Ins Co 88064 838 CINCINNATI EQUITABLE CO GRP 65,574 29 0 0 Cincinnati Life Ins Co 76236 244 CINCINNATI FIN GRP 8,125 9 0 0 CMFG Life Ins Co 62626 306 CUNA MUT GRP 31,354 20 0 0 193

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Colonial Life & Accident Ins Co 62049 565 UNUMPROVIDENT CORP GRP 13,855 4 0 0 Colonial Penn Life Ins Co 62065 233 CNO FINANCIAL GRP 119,677,013 51,526 217,156,591 132,809 Columbian Mut Life Ins Co 62103 535 COLUMBIAN LIFE GRP 748,247 322 1,989,139 951 Combined Ins Co Of Amer 62146 626 ACE LTD GRP 44,222,589 14,825 13,256,154 10,164 Community Ins Co 10345 671 ANTHEM INC GRP 83,893,401 28,879 37,327,811 22,175 Communitycare Life & Hlth Ins Co 89008 3487 COMMUNITYCARE GRP 636,966 261 271,398 121 Companion Life Ins Co 77828 661 BCBS OF SC GRP 387,297 146 303,823 603 Compcare Hlth Serv Ins Corp 95693 671 ANTHEM INC GRP 448,504 115 0 0 Connecticut Gen Life Ins Co 62308 901 CIGNA HLTH GRP 1,815,414 629 65,237 21 Conseco Life Ins Co 65900 4213 WILTON RE GRP 2,173,944 709 0 0 Constitution Life Ins Co 62359 953 UNIVERSAL AMER FIN CORP GRP 44,687,380 11,541 2,012,465 811 Consumers Life Ins Co 62375 730 MEDICAL MUT OF OH GRP 700,870 267 1,292 0 Continental Gen Ins Co 71404 84 AMERICAN FINANCIAL GRP 48,622,248 14,488 6,686,610 3,366 Continental Life Ins Co Brentwood 68500 1 AETNA GRP 102,173,764 34,705 207,714,261 125,666 Country Life Ins Co 62553 50 COUNTRY INS & FIN SERV GRP 50,387,388 17,742 5,843,716 4,064 Coventry Hlth & Life Ins Co 81973 1 AETNA GRP 5,565,120 1,919 130,703 74 CSA Fraternal Life 56138 21,496 9 0 0 CSI Life Ins Co 82880 31 BERKSHIRE HATHAWAY GRP 0 0 41,172 222 Dean Hlth Plan Inc 96156 1294 DEAN HLTH GRP 23,574,677 15,582 9,755,814 9,385 Educators Mut Ins Assoc 81701 126 EDUCATORS MUT GRP 3,023,486 938 1,193,161 444 Empire Healthchoice Assur Inc 55093 671 ANTHEM INC GRP 93,348,949 32,338 7,001,154 3,069 EPIC Life Ins Co 64149 68 WISCONSIN PHYSICIANS SERV INS GRP 29,745 14 165,286 94 Equitable Life & Cas Ins Co 62952 32,887,469 10,159 58,556,870 40,745 Everence Assn Inc 57991 4616 EVERENCE GRP 29,835,296 13,918 7,401,046 4,287 Excellus Hlth Plan Inc 55107 1186 LIFETIME HLTHCARE GRP 26,050,072 9,996 8,997,817 4,118 Fallon Hlth & Life Assur Co 66828 4741 FALLON GRP 0 0 4,362,492 1,822 194

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Family Life Ins Co 63053 1117 HARRIS INS HOLDINGS GRP 0 0 64,042,753 24,066 Federal Life Ins Co 63223 8,416 3 0 0 Federated Mut Ins Co 13935 7 FEDERATED MUT GRP 13,109 8 0 0 First Comm Hlth Plan Inc 47051 4,927,036 2,662 2,162,058 1,481 First United Amer Life Ins Co 74101 290 TORCHMARK CORP GRP 23,972,340 7,717 7,824,080 7,722 Forethought Life Ins Co 91642 3891 GOLDMAN SACHS GRP 20,519,620 9,849 48,239,729 28,739 Geisinger Ind Ins Co 10244 1143 GEISINGER INS GRP 0 0 4,127,274 1,963 Genworth Life & Ann Ins Co 65536 4011 GENWORTH FIN GRP 48,501,655 15,836 10,816,412 4,879 Genworth Life Ins Co 70025 4011 GENWORTH FIN GRP 2,736,025 675 462,007 108 Gerber Life Ins Co 70939 4483 NESTLE SA GRP 95,098,154 34,068 34,644,727 16,015 Globe Life & Accident Ins Co 91472 290 TORCHMARK CORP GRP 7,589,752 3,252 1,798,155 1,254 Golden Rule Ins Co 62286 707 UNITEDHEALTH GRP 28,034,165 10,008 0 0 Government Personnel Mut Life Ins Co 63967 4712 GPM LIFE GRP 11,460,845 5,179 20,821,111 12,778 Great Amer Life Ins Co 63312 84 AMERICAN FINANCIAL GRP 6,455,033 2,163 0 0 Group Hlth Coop of Eau Claire 95192 60,531 10 0 0 Group Hlth Coop of S Central WI 95311 0 0 2,521,099 1,227 Group Hlth Inc 55239 1127 HIP INS GRP 5,765,949 1,810 609,055 201 Group Hospitalization & Med Srvcs 53007 380 CAREFIRST INC GRP 13,186,993 4,355 6,805,914 4,773 Guarantee Trust Life Ins Co 64211 687 GUARANTEE TRUST GRP 14,372,356 3,789 0 0 Gundersen Hlth Plan Inc 95101 4751 GUNDERSEN LUTHERAN HLTH GRP 0 0 266,569 233 Hartford Life & Accident Ins Co 70815 91 HARTFORD FIRE & CAS GRP 2,351,507 912 333,820 192 Hartford Life & Ann Ins Co 71153 91 HARTFORD FIRE & CAS GRP 911 2 0 0 Hartford Life Ins Co 88072 91 HARTFORD FIRE & CAS GRP 3,304,430 1,383 904,306 551 Hawaii Medical Serv Assn 49948 219,063 81 0 0 Health Alliance Medical Plans 77950 1192 CARLE HOLDING CO GRP 2,956,533 873 3,770,186 1,323 Health Care Serv Corp A Mut Legal Re 70670 917 HCSC GRP 1,035,454,575 390,340 329,039,558 184,770 195

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Health First Ins Inc 14140 4740 HEALTH FIRST GRP 0 0 191,472 50 Health Net Hlth Plan of OR Inc 95800 623 HEALTH NET INC GRP 5,492,794 3,434 0 0 Health Net Life Ins Co 66141 623 HEALTH NET INC GRP 21,748,400 7,929 24,323,549 11,643 Health Now NY Inc 55204 6,945,336 2,212 898,551 352 Health Tradition Hlth Plan 96628 3,236,786 1,304 734,243 417 Healthy Alliance Life Ins Co 78972 671 ANTHEM INC GRP 75,215,085 27,185 18,716,271 9,681 Heartland Natl Life Ins Co 66214 5,799,663 2,165 19,301,459 9,350 Highmark BCBSD Inc 53287 812 HIGHMARK GRP 7,030,781 2,490 3,570,126 2,162 Highmark Inc 54771 812 HIGHMARK GRP 244,517,631 121,136 35,623,488 25,105 Highmark West Virginia Inc. 54828 812 HIGHMARK GRP 14,399,177 5,339 3,039,818 1,503 HMO dba Blue Plus 95649 461 BCBS OF MN GRP 413,745 152 0 0 Horizon Hlthcare Serv Inc 55069 1202 BCBS OF NJ GRP 378,101 67,631 134,381 30,530 Horizon Ins Co 14690 1202 BCBS OF NJ GRP 190,581,007 60,164 67,734,726 30,530 Hospital Serv Assn of NE PA 54747 1270 HOSPITAL SERV ASSN OF NEPA GRP 32,355,378 21,004 2,501,652 2,714 HPHC Ins Co Inc 18975 595 HARVARD PILGRIM HLTH CARE GRP 14,840,995 7,482 44,794,648 24,459 Humana Benefit Plan of IL Inc 60052 119 HUMANA GRP 0 0 550 1 Humana Hlth Benefit Plan of LA Inc 95642 119 HUMANA GRP 382,596 153 2,651,705 1,206 Humana Hlth Ins Co Of FL Inc 69671 119 HUMANA GRP 2,034,582 916 6,565,670 3,835 Humana Ins Co 73288 119 HUMANA GRP 78,338,594 32,222 135,767,204 83,151 Humana Ins Co Of KY 60219 119 HUMANA GRP 4,190,114 1,584 3,864,313 2,246 Humana Ins Co of NY 12634 119 HUMANA GRP 945,333 433 7,436,209 4,194 Humanadental Ins Co 70580 119 HUMANA GRP 0 0 1,267,366 1,517 IA Amer Life Ins Co 91693 315 INDUSTRIAL ALLIANCE GRP 112,118 121 0 0 Idealife Ins Co 97764 31 BERKSHIRE HATHAWAY GRP 1,634,871 405 0 0 Independence Hospital Ind Plan Inc 54704 936 INDEPENDENCE HLTH GRP INC GRP 46,608,254 38,216 11,588,645 9,502 Individual Assur Co Life Hlth & Acc 81779 0 0 30,287 146 196

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Inter Cnty Hlth Plan Inc 53252 936 INDEPENDENCE HLTH GRP INC GRP 478,891 1,412 0 0 Inter Cty Hospitalization Plan Inc 54763 936 INDEPENDENCE HLTH GRP INC GRP 4,033,752 1,420 0 0 Investors Heritage Life Ins Co 64904 2,128 1 0 0 Investors Life Ins Co N Amer 63487 449 FINANCIAL HOLDINGS GRP 944 3 0 0 Jackson Natl Life Ins Co 65056 918 JACKSON NATL GRP 431,673 237 0 0 Jefferson Life Ins Co 94790 285,424 154 0 0 Jefferson Natl Life Ins Co 64017 1,761,357 504 0 0 John Alden Life Ins Co 65080 19 ASSURANT INC GRP 395,666 130 0 0 Kanawha Ins Co 65110 119 HUMANA GRP 1,071,096 337 0 0 Kansas City Life Ins Co 65129 588 KANSAS CITY LIFE INS GRP 47,303 15 0 0 KPS Hlth Plans 53872 1185 GROUP HLTH COOP GRP 2,795,288 1,026 72,756 44 Liberty Natl Life Ins Co 65331 290 TORCHMARK CORP GRP 1,736,748 1,061 1,247,393 1,059 LifeSecure Ins Co 77720 572 BCBS OF MI GRP 12,218 9 0 0 LifeWise Hlth Plan of OR Inc 84930 962 PREMERA BLUE CROSS GRP 3,797,975 937 141,016 75 Lincoln Heritage Life Ins Co 65927 18,400,494 4,675 0 0 Lincoln Republic Ins Co 65641 3527 AMERICAN ENTERPRISE MUT GRP 7,645 5 0 0 London Life Reins Co 76694 769 GREAT WEST GRP 2,985 3 0 0 Louisiana Hlth Serv & Ind Co 81200 438 LOUISIANA HLTH SERV GRP 78,802,013 30,740 27,581,568 13,279 Loyal Amer Life Ins Co 65722 901 CIGNA HLTH GRP 70,588,189 26,244 19,261,086 10,486 Loyal Christian Benefit Assn 56758 0 0 4,570 27 Madison Natl Life Ins Co Inc 65781 450 GENEVE HOLDINGS INC GRP -194 1 0 0 Manhattan Life Ins Co 65870 1117 HARRIS INS HOLDINGS GRP 0 0 17,221,042 20,546 Marquette Natl Life Ins Co 71072 953 UNIVERSAL AMER FIN CORP GRP 11,102,351 3,383 2,532,290 826 Medica Hlth Plans 52626 1552 MEDICA GRP 527,957 108 0 0 Medical Hlth Insuring Corp of OH 95828 730 MEDICAL MUT OF OH GRP 39,880 11 0 0 Medical Mut Of OH 29076 730 MEDICAL MUT OF OH GRP 19,350,381 6,019 8,019,613 5,778 197

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Medico Corp Life Ins Co 79987 3527 AMERICAN ENTERPRISE MUT GRP 488,992 185 1,543,250 4,414 Medico Ins Co 31119 3527 AMERICAN ENTERPRISE MUT GRP 39,329,532 13,628 37,066,923 20,184 Medisun Inc 95982 44,902 12 0 0 Members Hlth Ins Co 94587 4677 TENNESSEE RURAL HLTH GRP 0 0 1,480,244 981 MercyCare HMO Inc 12195 3595 MERCY ALLIANCE INC GRP 569,596 418 467,055 422 Metropolitan Life Ins Co 65978 241 METROPOLITAN GRP 3,271 2 0 0 Mid West Natl Life Ins Co Of TN 66087 264 HEALTHMARKETS GRP 34,676 26 0 0 Midwestern United Life Ins Co 66109 229 ING AMER INS HOLDING GRP 5,072 2 0 0 Motorists Commercial Mut Ins Co 13331 291 MOTORISTS MUT GRP 4,129 3 0 0 Mutual Of Omaha Ins Co 71412 261 MUTUAL OF OMAHA GRP 339,048,524 98,035 207,570,555 166,396 National Benefit Life Ins Co 61409 4750 PRIMERICA GRP 7,999 14 0 0 National Cas Co 11991 140 NATIONWIDE CORP GRP 9,859 28 0 0 National Found Life Ins Co 98205 839 WESTBRIDGE CAPITAL GRP 98,152 40 0 0 National Guardian Life Ins Co 66583 1211 NATIONAL GUARDIAN LIFE INS GRP 339 0 0 0 National Hlth Ins Co 82538 2538 AMTRUST NGH GRP 15,511 25 0 0 Nationwide Life Ins Co 66869 140 NATIONWIDE CORP GRP 9,413,781 2,755 0 0 New Era Life Ins Co 78743 520 NEW ERA LIFE GRP 55,423,353 23,311 34,705,496 21,843 New Era Life Ins Co Of Midwest 69698 520 NEW ERA LIFE GRP 25,483,275 12,426 24,950,549 15,482 New W Hlth Serv 95829 316,841 98 840,563 513 New York Life Ins Co 66915 826 NEW YORK LIFE GRP 2,869,588 806 0 0 Noridian Mut Ins Co 55891 66,831,748 27,395 13,454,313 9,012 North Amer Ins Co 68349 574 AMERCO CORP GRP 22,879,574 7,139 0 0 Old Amer Ins Co 67199 588 KANSAS CITY LIFE INS GRP 8,829 15 0 0 Old Surety Life Ins Co 67326 24,027,048 10,499 17,514,349 11,370 Omaha Ins Co 13100 261 MUTUAL OF OMAHA GRP 0 0 139,994,840 151,687 Order of United Commercial Travelers 56383 65,716,787 19,664 1,071,661 533 198

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Oxford Life Ins Co 76112 574 AMERCO CORP GRP 14,408,694 4,950 12,786,034 10,611 Pacificare Life & Hlth Ins Co 70785 707 UNITEDHEALTH GRP 13,335,524 4,881 24,445 11 Pacificsource Hlth Plans 54976 4704 PACIFICSOURCE HLTH PLAN GRP 0 0 80,710 37 Paramount Ins Co 11518 1212 VANGUARD HLTH VENTURES GRP 2,581,981 899 578,688 279 Pekin Life Ins Co 67628 153 PEKIN INS GRP 16,481,931 6,240 6,338,266 3,932 Pennsylvania Life Ins Co 67660 4667 CVS CAREMARK GRP 7,431,596 1,858 0 0 Philadelphia Amer Life Ins Co 67784 520 NEW ERA LIFE GRP 40,817,296 16,720 48,405,808 32,347 Physicians Benefits Trust Life Ins 68519 2358 ISMIE GRP 1,142,588 423 136,677 75 Physicians Life Ins Co 72125 367 PHYSICIANS MUT GRP 80,471,926 29,461 0 0 Physicians Mut Ins Co 80578 367 PHYSICIANS MUT GRP 109,962,213 33,781 61,592,356 39,795 Physicians Plus Ins Corp 95341 2,763,598 1,079 383,371 216 Premera Blue Cross 47570 962 PREMERA BLUE CROSS GRP 62,010,870 24,246 28,722,314 15,855 Principal Life Ins Co 61271 332 PRINCIPAL FIN GRP 65,995,823 19,259 0 0 Priority Hlth 95561 3383 SPECTRUM HLTH GRP 0 0 15,662,158 8,014 Protective Life Ins Co 68136 458 PROTECTIVE LIFE INS GRP 13,635 11 0 0 Providence Hlth Plan 95005 4788 PROVIDENCE HLTH GRP 1,054,904 168 0 0 Provident Amer Ins Co 68179 11,970 8 0 0 Provident Amer Life & Hlth Ins Co 67903 901 CIGNA HLTH GRP 13,726,644 3,545 0 0 Prudential Ins Co Of Amer 68241 304 PRUDENTIAL OF AMER GRP 191,308 73 0 0 Puritan Life Ins Co of Amer 71390 4826 ECG GRP 10,159,587 2,874 0 0 Pyramid Life Ins Co 68284 953 UNIVERSAL AMER FIN CORP GRP 18,046,285 4,724 7,144 2 Qualchoice Life & Hlth Ins Co Inc 70998 4807 CATHOLIC HLTH INITIATIVES GRP 0 0 498,174 491 Regence BCBS of OR 54933 1207 CAMBIA HEALTH SOLUTIONS INC 20,688,814 6,714 3,167,824 1,835 Regence BCBS of UT 54550 1207 CAMBIA HEALTH SOLUTIONS INC 27,243,271 9,938 5,061,296 3,443 Regence BlueShield 53902 1207 CAMBIA HEALTH SOLUTIONS INC 38,326,895 13,869 13,822,434 9,079 Regence Blueshield Of ID Inc 60131 1207 CAMBIA HEALTH SOLUTIONS INC 11,987,970 4,120 967,008 480 199

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Reliable Life Ins Co 68357 215 KEMPER CORP GRP 78 1 0 0 Reliastar Life Ins Co 67105 229 ING AMER INS HOLDING GRP 7,520 4 0 0 Reserve Natl Ins Co 68462 215 KEMPER CORP GRP 30,550,056 8,918 7,813,269 7,897 Rocky Mountain Hlthcare Options Inc 47004 1184 ROCKY MOUNTAIN HLTH GRP 0 0 0 0 Rocky Mountain Hospital & Medical 11011 671 ANTHEM INC GRP 56,664,057 21,334 23,335,332 13,284 Royal Neighbors Of Amer 57657 36,179,004 10,491 268,820 116 Ryder Hlth Plan Inc 95743 3,513,048 4,574 238,255 253 Sagicor Life Ins Co 60445 76,545 34 0 0 Sanford Hlth Plan 95683 1246 SIOUX VALLEY GRP 3,304,989 1,375 833,856 547 Sanford Hlth Plan of MN 95725 1246 SIOUX VALLEY GRP 362,661 155 55,649 26 Security Hlth Plan of WI Inc 96881 4,614,641 1,407 643,444 318 Security Life Of Denver Ins Co 68713 229 ING AMER INS HOLDING GRP 4,604 4 0 0 Sentinel Security Life Ins Co 68802 31,845,533 11,982 11,723,031 5,003 Sentry Life Ins Co 68810 169 SENTRY INS GRP 0 0 0 0 Shelter Life Ins Co 65757 123 SHELTER INS GRP 824,482 351 0 0 Shenandoah Life Ins Co 68845 4764 RESERVOIR CAPITAL GRP 7,881,516 1,845 2,869 13 Sierra Hlth & Life Ins Co Inc 71420 707 UNITEDHEALTH GRP 16,049,452 5,299 98,310 49 Southwest Serv Life Ins Co 82430 1339 CROY HALL MGMT GRP 536,941 112 0 0 SPJST 57436 539,337 175 0 0 Standard Life & Accident Ins Co 86355 408 AMERICAN NATL FIN GRP 58,468,418 20,412 13,205,332 12,642 Standard Life & Cas Ins Co 71706 0 0 50,718 124 Farm Mut Auto Ins Co 25178 176 STATE FARM GRP 224,021,453 80,769 43,989,968 24,789 Mut Ins Co 69132 11,498,370 2,890 1,296,350 727 Sterling Investors Life Ins Co 89184 4722 PURITAN FINANCIAL CO GRP 13,299,186 3,159 6,385,992 2,575 Sterling Life Ins Co 77399 1199 WELLCARE GRP 49,208,034 20,419 47,859,137 22,628 Stonebridge Life Ins Co 65021 468 AEGON US HOLDING GRP 1,082 1 61,717,597 51,131 200

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives Summa Ins Co Inc 10649 3259 SUMMA HLTH GRP 0 0 136,622 61 The Vt Hlth Plan LLC 95696 4745 BCBS OF VT GRP 854,634 516 4,449,771 3,226 THP Ins Co 60016 1297 HEALTH PLAN GRP 0 0 756,831 4,412 Thrivent Financial For Lutherans 56014 2938 THRIVENT FINANCIAL FOR LUTHERANS 57,698,221 19,996 12,406,275 7,331 Time Ins Co 69477 19 ASSURANT INC GRP 344,082 115 0 0 Transamerica Financial Life Ins Co 70688 468 AEGON US HOLDING GRP 11,939,764 4,241 2,176,660 1,005 Transamerica Life Ins Co 86231 468 AEGON US HOLDING GRP 89,561,137 34,964 21,642,037 13,107 Transamerica Premier Life Ins Co 66281 468 AEGON US HOLDING GRP 23,226,521 8,376 603,633 370 Triple S Salud Inc 55816 4802 TRIPLE S GRP 0 0 29,452,330 22,155 Trustmark Ins Co 61425 276 TRUSTMARK INS CO GRP 221,152 56 0 0 Tufts Ins Co Inc 60117 4742 TUFTS GRP 0 0 26,829,035 12,672 UCare MN 52629 4380 UCARE GRP 206,223 62 0 0 Unicare Life & Hlth Ins Co 80314 671 ANTHEM INC GRP 20,915,916 6,845 0 0 Unified Life Ins Co 11121 5,052,770 1,711 0 0 Union Fidelity Life Ins Co 62596 350 GENERAL ELECTRIC GRP 999,418 371 0 0 Union Labor Life Ins Co 69744 781 UNION LABOR GRP 581,158 310 0 0 United Amer Ins Co 92916 290 TORCHMARK CORP GRP 204,442,294 62,455 40,354,694 32,390 United Farm Family Life Ins Co 69892 542 INDIANA FARM BUREAU GRP 158,422 80 0 0 United Heritage Life Ins Co 63983 2878 UNITED HERITAGE MUT GRP 6,079 3 0 0 United Hlthcare Ins Co Of NY 60093 707 UNITEDHEALTH GRP 531,407,092 186,400 254,336,158 116,805 United Hlthcare of AL Inc 95784 707 UNITEDHEALTH GRP 1,787,553 822 21,747 11 United Hlthcare of AZ Inc 96016 707 UNITEDHEALTH GRP 32,940 21 0 0 United Natl Life Ins Co Of Amer 92703 687 GUARANTEE TRUST GRP 5,598,357 2,293 2,389,202 1,167 United Of Omaha Life Ins Co 69868 261 MUTUAL OF OMAHA GRP 819,125,268 317,449 308,187,274 175,598 United Security Assur Co Of PA 42129 93,402 31 0 0 United Teacher Assoc Ins Co 63479 84 AMERICAN FINANCIAL GRP 49,703,746 13,880 0 0 201

2014 MEDICARE SUPPLEMENT INSURANCE EXPERIENCE REPORTS INDEX OF COMPANIES Individual Company Code Group Code Group Name Prior Three Year Premiums Prior Current Current Three Year Three Year Three Year Covered Lives Premiums Covered Lives United World Life Ins Co 72850 261 MUTUAL OF OMAHA GRP 385,547,297 123,218 21,214,532 8,544 UnitedHealthcare Ins Co 79413 707 UNITEDHEALTH GRP 5,309,896,208 2,130,351 2,386,238,986 1,338,174 Unity Hlth Plans Ins Corp 95796 1,245,078 599 1,649,888 913 Universal Fidelity Life Ins Co 70122 5,087,216 1,170 4,035,164 3,234 Upmc Hlth Benefits Inc 11018 1324 UPMC HLTH SYSTEM GRP 131,645 64 59,942 32 US Hlth & Life Ins Co Inc 97772 25,816 6 0 0 USAA Life Ins Co 69663 200 UNITED SERV AUTOMOBILE ASSN GRP 150,000,576 62,876 63,661,530 37,972 USAble Life 94358 876 ARKANSAS BCBS GRP 134,227 27 0 0 USAble Mut Ins Co 83470 876 ARKANSAS BCBS GRP 193,985,447 81,331 45,898,888 30,806 UTMB Hlth Plans Inc 95764 786,710 306 0 0 Voya Retirement Ins & Ann Co 86509 229 ING AMER INS HOLDING GRP 23,453 10 0 0 Washington Natl Ins Co 70319 233 CNO FINANCIAL GRP 77,218,423 21,640 784,516 393 Wellmark Inc 88848 770 WELLMARK INC GRP 243,352,220 89,799 104,292,074 66,518 Wellmark Of SD Inc 60128 770 WELLMARK INC GRP 45,228,824 16,201 10,534,891 6,646 Western Catholic Union 57711 0 0 38,467 93 Wisconsin Physicians Serv Ins Corp 53139 68 WISCONSIN PHYSICIANS SERV INS GRP 86,158,871 27,286 30,206,176 15,308 WMI Mut Ins Co 68420 528,327 162 47,424 19 Woodmen World Assur Life Assn 56499 44,082,156 15,477 11,595,912 6,126 WPS Hlth Plan Inc 10159 68 WISCONSIN PHYSICIANS SERV INS GRP 343,893 70 0 0 202

SAMPLE MEDICARE SUPPLEMENT INSURANCE EXHIBIT 203

204

NAIC Group Code MEDICARE SUPPLEMENT INSURANCE EXPERIENCE EXHIBIT For the Year Ended December 31, 2014 (To Be Filed by March 1) FOR THE STATE OF NAIC Company Code Affix Bar Code Above Address (City, and Zip Code) Person Completing This Exhibit Title Telephone Number 1 2 3 4 5 6 7 8 9 10 Policies Issued Through 2011 Policies Issued in 2012, 2013, 2014 11 Incurred Claims 14 15 Incurred Claims 18 Standardized Policy 12 13 Number 16 17 Number Compliance with OBRA Policy Form Number Medicare Supplement Benefit Plan Medicare Select Plan Characteristics Date Approved Date Approval Withdrawn Date Last Amended Date Closed ing Trade Name Premiums Amount Percent of Premiums of Covered Lives Premiums Amount Percent of Premiums of Covered Lives........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ 0199999 TOTAL EXPERIENCE ON INDIVIDUAL POLICIES.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 0299999 TOTAL EXPERIENCE ON GROUP POLICIES GENERAL INTERROGATORIES 1. If response in Column 1 is no, give full and complete details... 2. Claims address and contact person provided to the Secretary of Health and Human Services as required by 42 U.S.C. 1395ss(c) (3) (E) for this state 2.1 Address:... 2.2 Contact Person and Phone Number:... 3. Billing address and contact person for user fees established under 41 U.S.C. 1395u(h) (3) (B). 3.1 Address:... 3.2 Contact Person and Phone Number:... 4. Explain any policies identified above as policy type O... 205

206

The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and regulatory support organization created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S. For more information, visit www.naic.org.