Course Outline Professor: Philip Ashman, M.Sc., P.Eng., CCAI Prerequisite: None Office: C330 Co-requisite: None Phone: (250) 762-5445 ext 4364 Lecture: 3 hrs/wk, Lab: 2.5 hrs/wk E-mail: pashman@okanagan.bc.ca Twitter: http://twitter.com/philashman Google: http://profiles.google.com/philashman Facebook: http://facebook.com/philashman ** NOTE: A Google Calendar will be used to maintain the detailed timeline for this course. Objective Students will learn the functionality of hardware and software components as well as suggested best practices in maintenance and safety issues. In addition to class lectures, significant hands on activities and labs will assist students in learning to assemble and configure a computer, install and administer operating systems and software, and troubleshoot hardware and software problems. This course helps students prepare for CompTIA s A+ certification and the Microsoft Certified Technology Specialist Exam 70-680. s Covered Windows 7 Configuration 1. Introducing Windows 7 2. Installing Windows 7 3. Deploying Windows 7 4. Working with Disks & Devices 5. Connecting to a Network 6. Sharing Resources 7. Working with Applications 8. Managing and Monitoring Windows 7 Performance 9. Working with Workgroups and Domains 10. Securing Windows 7 11. Administering Windows 7 12. Using Mobile Computers PC Components 1. Cases & Power Supplies 2. The Motherboard & Components 3. The Boot Process 4. Expansion Slots & Buses 5. System Resources 6. Primary and Secondary Storage 7. Serial Port Communications 8. Multimedia Technology 9. Video Adapters and Monitors 10. Power Protection, Monitoring and Uninterruptable Power Supplies (UPSs) Marks Distribution Assignments/Assessments 15% Labs/Quizzes 15% Midterm Exam 35% Final Exam 35% Take home assignments will be assigned either from Blackboard or the MOAC Textbook and due before the lab class. In addition, there will be in-lab assessments based on the reading up to that point. All lab marks will be generated through the assessment of Lab Worksheets due by the end of the following day following the lab or Lab Quizzes. These worksheets will be submitted through Blackboard. The Midterm and Final Exams will contain both theoretical and practical portions. These will be completed separately at the assigned time. Textbooks and Supplies 70-680 Windows 7 Configuration Microsoft Official Academic Course (MOAC) Package (Includes the textbook & lab manual) Publisher: John Wiley & Sons (Microsoft Press) Author: Craig Zacker ISBN: 978-0-470-89122-3 There will also be custom notes, slides and PDFs to supplement parts of the course that will be made available for download throughout the course. Online Access to the MOAC Virtual Labs Although you will have access to physical computer labs, this course will utilize online virtual labs that can be accessed over the Internet. The code to access the virtual labs will be included as part of the MOAC Texbook/Lab Manual package purchased from the Bookstore.
Course Outcomes/ Describe the Windows 7 System requirements Utilize the Windows 7 upgrade advisor Introduction to Windows 7 Summary of features, versions and Upgrade options. Describe the components of the user interface Identify the Windows 7 Upgrade Paths Describe the windows 7 Modular Architecture Installing Windows 7 Installation options for Windows 7. Describe the Windows 7 Boot Environment Install, Migrate or Upgrade to Windows 7 with a clean installation or dual boot configuration Deploying Windows 7 Capturing, Preparing and Deploying a Windows 7 System Image Describe the Windows Deployment process and tools Capture, Modify & Deploy Image files manually with AIK, WDS or MDT 2010. Configure the Disk management tool and snap-in. Working with Disks & Devices User interface configuration, files systems, permission and data protection. Describe the volume and Disk types supported by Windows 7 including their advantages and disadvantages. Create, attach and boot from VHDs Configure and update the drivers Describe the OSI Layer model and the fundamental of Networking Connecting to a Network Networking Basics and Windows 7 Network configuration Configure the Network properties for connectivity with 7 Describe the features network mapping & discovery features of Windows 7
Utilize TCP/IP tools for troubleshooting and identifying connectivity Describe the Windows permission architecture utilizing Access Control Lists and Elements to differentiate between share permissions and NTFS permissions. Sharing Resources Managing permissions, sharing files and folders and working with Printers Describe a file system and identify the differences between FAT and NTFS Describe the built-in usernames and special identities Configure Window 7 to share folders to the Homegroup, Publicly or restricted by permissions Add, share and manage Printers in Windows 7 Configure and Secure Internet Explorer Troubleshoot program Compatibility Working with Applications Administering Internet Explorer, configuring Application Compatibility and Restrictions Set compatibility Modes and configure compatibility policies with the application compatibility toolkit. Utilize Windows XP Mode Configure Software restriction policies and Applocker Understand, Evaluate and Apply windows updates Understand Windows Server Update Services Managing and Monitoring Windows 7 Performance Updating Windows 7, Monitoring and Managing Performance Use and configure Event Viewer and performance Information tools such as the Performance Monitor Console and Reliability Monitor Manage Services and process Use the System Configuration tool Configure power settings
Configure Hard Disk Caching and Readyboost Describe the difference between workgroups and domains and how they relate to local users and domain users and local groups and domain groups Working with Workgroups and Domains Workgroups & Domains, user account management and control. Create and manage local users and groups Manage user profiles Describe the reasons for User Account Control, the function of the Secure Desktop and how to modify UAC settings Work with passwords using smart cards, certificate and biometrics Elevating privileges Configure local password and account lockout policies. Securing Windows 7 Authenticating and Authorizing users, Host security, Firewall configuration, defending against malware and protecting sensitive data. Troubleshoot Authentication issues and authorize users. Describe various types of security risks and malware and how to protect the hosts. Via the Windows 7 Action Center, Firewall, Defender and Malicious Software Removal tool. Describe the various controls and links the Windows Security Center Describe the basic functions of a firewall and the various criteria it can use to filter traffic Understand user confidentiality and ethics when managing corporate and end user accounts & data Describe the Encrypting File System and the concept of public key encryption. Administering Windows 7 Understanding troubleshooting practices, using troubleshooting tools, understanding Windows 7 startup issues, configuring BranchCache and data protection. Understand the troubleshooting process and best practice Troubleshoot using built in diagnostic tools such Remote access technologies and remote management Understand the Windows 7 Startup process and troubleshoot Startup failures using Recovery tools
Configure data protection with backup and restore Cases & Power Supplies Introduction to case design and form factor, power supplies, Fans & Cooling Systems Describe the various factors to consider in the selection of a computer case Describe the components of a power supply and characteristic important to support a PC configuration Describe the characteristics of a cooling system and how it is installed Describe the various form factors for Motherboards along with their advantages and disadvantages Identify the components and their function on a motherboard The Motherboard & Components Overview of the Motherboard and core components, the Chipset & CPU Describe the various factors to consider in the selection of a motherboard Install and upgrade a motherboard and its components. Describe the function and design of the Central Processing Unit Describe the function and design of the Chipset Calculate the bandwidth between all components based on their characteristics. Describe the purpose of the BIOS and the CMOS chips on the motherboard. System BIOS and Boot Process Configure the CMOS settings Describe the boot process of a PC from the moment it is powered on to the loading of the operating system Expansion Slots & Buses Describe the purpose of a bus and how it links the components of a motherboard. Describe the various types of expansion buses and their characteristics. System Resources Describe the system resources assigned to motherboard components and how they are utilized by the operating system
Describe the function of Dynamic Random Access Memory (DRAM) and the different types of RAM available. Describe the function of Static RAM (SRAM) and how it differs from Dynamic RAM. Primary and Secondary Storage Static and Dynamic RAM, Hard Drives, Floppy Drives, PATA, SATA, RAID, SCSI, and Flash Describe the components of a hard drive and its installation. Describe the evolution of the various hard drive interface standards and their characteristics Describe alternative forms of secondary storage that allow for mobile and remote storage options. Serial Port Communications RS232, Modems, AT Standards, DCE & DTE Multimedia Technology Sound cards, Digital and Analog sound, Video and Audio compression standards, CDROMs, DVD Describe the purpose of Redundant Array of Independent Disks (RAID) and the difference between a hardware RAID adapter and software RAID configuration Describe the process of Serial port communication and how it is utilized to communicate with a Modem or the terminal port of other data equipment Describe how audio is digitized and stored in lossy and lossless formats Describe the characteristics of optical media and the various readers. Describe the architecture and characteristics of Graphics Cards Video Adapters & Monitors Describe the characteristics of a monitor and the various types that exist in the marketplace. Describe the possible issues with power from an electrical utility. Eg: Dirty power, brown outs, spikes, black outs, surges etc Power Protection, Monitoring and Uninterruptable Power Supplies (UPSs) Describe the different devices and their application for protecting electronic equipment from power anomalies. Identify and calculate the amount of power required for electronic equipment. Describe the importance of sustainability and the opportunities to save power and reduce our carbon footprint utilizing power smart applications and devices. eg: Desktop, Laptop, Server & Network equipment power management.
Plagiarism Definition (see OC Calendar) You should have received a document on Plagiarism as part of the Orientation. If not then a copy is available on Blackboard. Student Conduct (see OC Calendar) Students registered at OC are expected to behave responsibly and with propriety. The sanctions imposed by OC for misconduct (disruption, damage, discrimination or harassment), misrepresentation, academic dishonesty or plagiarism will depend upon the circumstances. They may include a simple warning, a reassessment of the student s work, a grade of Fail on a particular assignment, test or examination, or in a course or program. The Dean may recommend to the President that the student be denied admission or readmission, forfeit OC financial aid, or be suspended and/or expelled. Student Attendance (see OC Calendar) As all NTEN courses have laboratory components, OC policy states that attendance is mandatory. Students are required to attend 80% of scheduled lab classes and maintain regular attendance during lectures. Failure to do so will result in the awarding of a maximum grade of D or 54% in the course. Absence is defined as missing all or part of any scheduled lecture or lab and includes arriving more than ten minutes late for class, and leaving the class at any time before the end of the scheduled instructional period.