Working for Essex County Council, Information Services The opportunity
Essex: The big picture Essex, one of the biggest councils in the UK Borders London, 2 international airports (Stansted and Southend) and 2 sea ports (Thames and Haven Gateways) 76% of the land is rural (farming) Popular for tourism Rich heritage in telecommunications, cloth manufacturing and engineering 2
Essex: where innovation brings prosperity The county of Essex 1.4 million residents 368,000 hectares 596,500 homes 60,000 businesses 4,642 miles of road 20 billion local economy And Essex County Council: 2.13 billion gross budget but shrinking rapidly 48,000 employees (34,000 in schools) 210,000 pupils across 571 state and 52 private schools Partners include 10 NHS bodies, 12 district and borough councils, two unitary authorities, 270 parish councils 3
What Essex County Council needs to Deliver for Essex 1. Children in Essex get the best start in life 2. People in Essex enjoy good health and wellbeing 3. People have aspirations and achieve their ambitions through education, training and lifelong-learning 4. People in Essex live in safe communities and are protected from harm 5. Sustainable economic growth for Essex communities and businesses 6. People in Essex experience a high quality and sustainable environment 7. People in Essex can live independently and exercise control over their lives 4
The IS Leadership Team David Wilde Director for Information Services/CIO Mark Cobb, Head of Systems Configuration and Architecture Gill Furlong, Head of IS Strategy and Information Governance Tracey Kelsbie, Head of Service Delivery Steve Tredinnick, Head of IS Projects Enterprise and Technical Architecture Information Security Strategy Team Information Governance Information Management Essex Online Partnership Support desk End User Computing Team Infrastructure as a service Software as a service (x3 teams) Next Generation Networks IS workstreams of major Projects and Programmes ISPMO Non-standard requests 5
The Information Services Strategy 6
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Information Services: Facts and Figures Annual revenue budget just over 17m Project budgets of over 20m Over 200 FTE (fixed term and perm) Over 10,000 end user devices supported Over 400 virtual machines Over 15000 active AD accounts Over 7000 different software packages, with around 400 core line of business applications Heavy Microsoft product deployment Sharepoint, MS Office, Win 7 and 8.1 8
Key Technologies in use/being deployed Lync 2013, one of the first large deployments in Europe Windows 8.1 on tablet and mobile devices Windows server 2012 Systems Centre Operations Manager, 2012 Sharepoint 2010, plus office 365 and Azure Exchange 2013, hybrid cloud ORACLE Ebusiness Suite Master Data Management solutions Managed print SME Cloud services, eg, Eventbrite App development, eg, Coal House Fort App 9
Key Projects and Programmes Project Budget Duration Key Deliverables Information Services Delivery Programme Social Care Case Management Transforming Corporate Systems Next Generation Access > 13m 3 years Sharepoint capabilities, information and systems sharing capabilities, secure communications > 11m 2 years Replacement of social care systems for Families and Adults > 20m 2 years Replacement of all corporate systems > 26m 3 years Superfast broadband to Essex businesses and residents 10
Future Solutions Infrastructure End User Computing CURRENT POSITION Team Share PREPARE FOR THE CLOUD Team Sites MIGRATE TO THE CLOUD TapeBackup Straight to the cloud Straight to the cloud Constraints before we move to the Cloud Data Governance Total Cost of Ownership Maturity Policy Change
What next? ECC thoughts on the future of Cloud enabled Public services 2015/6 Shared services as standard Libraries, culture and Leisure Environmental managed services Virtual planning economic growth Internet, PSN services VDI, CRM, MDM BI Shared service centres, Community hubs Virtual desktop and data storage Social and healthcare managed services Virtual education ICT integrated into outsourced service provision Local benefits and jobs services Total service providers of the future: BUPA, Nuffield, Veolia, Planning Exchange, Telcos, Google, MS, Oracle? Where will the Systems integrators and applications suppliers be? Virtual services and big data analytics developed for free? Public services delivered through very different vehicles