SYSPRO Process Modeling (SPM) Dec 2007
Introducing SYSPRO SYSPRO is an internationally-recognized, leading provider of enterprise business solutions. Formed in 1978, SYSPRO was one of the first software vendors to develop an Enterprise Resource Planning (ERP) solution. Today, SYSPRO is a global business solutions vendor, represented on six continents and by more than 1500 channel and support partners. Over 14,000 licensed companies across a broad spectrum of industries in more than 60 countries trust SYSPRO as the platform on which to manage their business processes. customers and partners, SYSPRO consistently excels at guiding customers through all aspects of their implementation. The aim is to deliver world-class software that gives customers the control, insight and agility they need for a competitive advantage in a global economy. As such, SYSPRO provides a unique combination of robust, scalable technologies that ensure minimal risk and a high return on investment. SYSPRO is continually developing remarkable software that simplifies operational effectiveness and keeps customers in control of their businesses. Our vision is focused on meeting customer needs today and in the future. Customer focus is a core component of SYSPRO s corporate culture and is one of the key reasons why SYSPRO maintains a strong leadership position in the enterprise application market. By focusing on people and building lasting relationships with The most integrated, uncomplicated and effortless business software solution for small and medium enterprises 1
UNIQUE Process Modeling SYSPRO Process Modeling (SPM) The key to a successful ERP implementation is the effective realization of the company s strategy and business processes through the ERP functionality set. Simply put: the implemented system must correspond with and enable the business processes in your organization. At SYSPRO we recognize that your company s uniqueness is its competitive edge. Therefore the best solution is a blend of tried and tested ERP, integrated with your uniquely engineered business processes, creating a unique process model for your organization. 2
Model INTEGRATION A personalized baseline model integrating customer and SYSPRO software At SYSPRO, we have pre-configured process patterns to support your business. These patterns include Patterns for Usage, Patterns of Functionality and Patterns of Configuration. Along with your business knowledge, we select the patterns which are the best matches for your business and configure them for the perfect match. In this way, we do not start our implementations from scratch, but bring a wealth of experience, knowledge and industry processes to realize your ERP implementation. There are two very basic but compelling reasons to start with a pre-defined model: The models are a reflection of best practice in a particular industry. (e.g. there could be eight scenario patterns of how to capture a requisition. The business could choose the scenario that is the closest match and configure the system to meet the additional.) The business will know upfront what the system can and cannot do and use that as a basic point from which to start. Step 1 - SYSPRO solution architecture We develop models which represent the system independent of any specific business implementation. The system models are kept in the context of SYSPRO s Solution Architecture, where the language and the levels of the architecture all reflect system functionality, data and the roles and security down to the level of detail that is requested. SYSPRO Project & Implementation Methodology SYSPRO ERP Offering SYSPRO Solution Architecture < SYSPRO Process Functions Business Processes & Product Team SYSPRO < SYSPRO Experiences and Successes < SYSPRO System Data < SYSPRO Roles and Security Step 2 - Your business architecture The business are modelled around the functions of the business to develop a Business Architecture. This is where information that is industry specific can be added. Although the system might have, for example, procurement functionality, the way that procurement takes place in Manufacturing, Mining, Construction or Financial Services will be modelled differently. Your Business Architecture < Business Functions < Business Strategy & Organization < Business Roles and Authorities 3
Easily CONFIGURED Step 3 - Your SYSPRO process-driven solution This is the matching of what the system can do to your business, resulting in a unique process model. The System and Business Architectures are combined into a Process-Driven solution. These models are in a language or format that both business people and the system implementers can relate to. You now have models that business can adopt and change, and that system people can use to build the solution. As the model steps are fully integrated with the SYSPRO ERP application, the newly modified business models and decisions made during the modeling can be quickly and easily configured in SYSPRO. When changing your business processes or wanting to migrate to a newer version of the software, it is possible to know through the models (which are all interconnected) what the likely impacts are going to be. The model can also be used when wanting to apply a standard process across company branches or subsidiaries. Your SYSPRO Process-Driven Solution < SYSPRO-Enabled Business Processes < Work Flowed Processes and Roles Gap Analysis Configuration of SYSPRO ERP system & Data Streamlining Your Business Pocesses 4
Pick a technical (ERP) solution Model the System business The solution s ability with the Add workaround to Implement the model-based Enhance system based on SYSPRO Process Modeling Steps Pick a technical (ERP) solution Model the System End-2-End The solution s ability with the business Add workaround to processes Implement the model-based solution Enhance system based on End-2-End processes solution Typical implementation steps, using process modeling techniques: Pick a technical (ERP) solution First choose a technical solution. This can be based on a wide variety of factors ranging from business fit, best of breed, maintenance and support of the system or strategic partnerships. Model the System End-2-End Instead of the business starting off with a clean sheet of paper for documenting and modeling its, it can now use pre-configured models from SYSPRO as its starting point. The solution s ability with the business As the SYSPRO base model steps are all fully integrated with the SYSPRO application, the newly modified business models can be matched against the SYSPRO functionality. Add workaround to processes When SYSPRO cannot be configured to exactly meet the business, it is possible to use the models to make changes in the process to compensate for the potential gaps and identify manual processes or customization. These gaps and their impacts are understood and dealt with much earlier than in the traditional implementation lifecycle. Implement the model-based solution The implementation is also not a start from scratch exercise. The SYSPRO base models are a reflection of an existing system... Therefore the newly modified business models and decisions made during the modeling can quickly and easily be configured in SYSPRO. Enhance system based on Power Whether changing your business processes or migrating to a newer version of SYSPRO, by comparing the models it is possible to know what the likely impact is going to be. The model can also be used when wanting to apply a standard process across branches or companies. 5
Reduction of risk through business, process and systems SYSPRO understands that strategy, risk, performance and sustainability are inseparable. SPM thus provides you with a model-driven architecture that supports management by aligning IT with company strategy, business objectives and sustainabilty; as well as providing a transparent view of your uniquely modeled processes and organizational roles. Your primary source of information is no longer word documents that have no relationship to one another, but interrelated models that: Give you a clear understanding and transparency of your business, processes and systems across your organization Move your company s unique process from the minds of individuals to a central repository Speed up understanding of business or solutions options, resulting in a better quality implementation Standardize and record processes as they evolve Allow for what-if scenario planning in the models before implementation Provide you with project control and understanding across your implementations and upgrades (request the SYSPRO Thinking about ERP book for more detail) Define system configuration and integration from the modeled business processes Provide you with a central change repository for all changes, whether at business, process, or system level Allow for the standardization of business models across different organizational business units Provide an audit trail of the collaborative business decisions made during the modeling of the processes Your unique SYSPRO Process Model provides one source of the truth and an end-to-end alignment of all entities in the organization End-to-end ALIGNMENT 6
Africa and the Middle East SYSPRO (Pty) Limited Block A Sunninghill Place 9 Simba Road Sunninghill Johannesburg 2191 South Africa Tel: +27 (0) 11 461 1000 Fax: +27 (0) 11 807 4962 Email: info@za.syspro.com Canada SYSPRO Software Limited 4400 Dominion Street Suite 215 Burnaby (Vancouver) British Columbia Canada V5G 4G3 Tel: +1 (604) 451-8889 Fax: +1 (604) 451-8834 Email: info@ca.syspro.com USA & Americas Asia Pacific SYSPRO Software Pty Limited Level 5, 113 Wicks Road North Ryde (Sydney) NSW 2113 Australia Tel: +61 (2) 9870 5555 Fax: +61 (2) 9889 5566 Email: info@syspro.com.au All enquiries: Australia: 1300 882 311 Singapore toll free: 800 616 2209 Malaysia toll free: 1800 812 655 Indonesia toll free: 0018 0306 121 62 UK & Europe K3 Business Technology Group Baltimore House 50 Kansas Avenue Salford Quays Manchester United Kingdom M50 2GL Tel: +44 161 876 4498 Fax: +44 161 876 4502 Email: syspro@k3btg.com SYSPRO Impact Software, Inc. 959 South Coast Drive, Suite 100 Costa Mesa, (Los Angeles region) California 92626 USA Tel: +1 (714) 437 1000 Fax: +1 (714) 437 1407 Toll free: (800) 369-8649 Email: info@us.syspro.com Copyright 2010 SYSPRO. All rights reserved. All brand and product names are trademarks or registered trademarks of their respective holders. No part of this material may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording,or by any information storage or retrievel system, without prior written permission from the publisher.