Course Agenda: Managing Active Directory with NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator

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Course Agenda: Managing Active Directory with NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator Products Covered: Who Should Attend: NetIQ Directory And Resource Administrator TM and NetIQ Exchange Administrator TM Architects, IT Consultants, Exchange Administrators, System Administrators, Help Desk Administrators, Active Directory Administrators, and Windows 2000/2003 project team leads Course Duration: 3 Days Prerequisites: Basic knowledge of Active Directory and Microsoft Windows 2000/2003 Course Price: $1,800 for Public or three (3) education credits $9,000 for On-Site or 15 education credits Registration: There are two simple ways to obtain more information or register for this instructor-led training course. Purchasing: By E-mail: trainingadmin@netiq.com By Phone: N. America Toll Free: (888) 323-6768, Option 3 Europe: +44 (0) 1784 454 500 Introduction This course shows students how to set up and administer NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator to increase administration efficiency, maintain data integrity, reduce administration costs, and secure Active Directory environments. Through discussion, examples, and lab exercises with real world content, students will learn how to: Install and configure NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator in your particular network environment. Use and customize the consoles to perform day-to-day Active Directory administration tasks. Design and set up a dynamic security model that safely delegates administration tasks. Create policies and set up automation that will help save time and avoid directory pollution. Create reports to track administration actions. NetIQ Education Services Course Agenda: Managing AD with DRA & ExA 1

Training Agenda The agenda for the Managing Active Directory with NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator class is as follows: Day 1 Topics NetIQ Directory and Resource Administrator Architecture The three layers of architecture Administration of server caches Multi-master set environments The NetIQ Directory and Resource administrator agent Installation Admin server planning Hardware and software requirements Service accounts Install, upgrade, and migrate Install or upgrade the user interface Deploy the Web Console Hands-On Lab: NetIQ Directory and Resource Administrator Installation Setup service accounts Prepare the Exchange environment (NetIQ Exchange Administrator only) Install NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator Review the NetIQ Directory and Resource Administrator events in the event log Verify the installation of the NetIQ Directory and Resource Administrator components Review the NetIQ Directory and Resource Administrator Installation Kit NetIQ Directory and Resource Administrator Configuration Administration server options Manage multi-master sets Configure managed and trusted domains Manage NetIQ Directory and Resource Administrator Additional NetIQ Directory and Resource Administrator administration tools NetIQ Education Services Course Agenda: Managing AD with DRA & ExA 2

Hands-On Lab: NetIQ Directory and Resource Administrator Configuration Refresh the accounts cache Add a managed domain Set up an MMS environment Connect to a secondary admin server Promote a secondary admin server Account and Resource Management (ARM) Console Account and Resource Management Console features and tasks Customize the Account and Resource Management Console Hands-On Lab: Account and Resource Management Day 2 Topics Find objects in the ARM Console Create groups Manage contacts, resources, mailboxes (NetIQ Exchange Administrator only) and user accounts Use the recycle bin Add a custom page ARM Console review Delegation Management Distributed administration Powers and roles Assistant admins ActiveViews TM Default and dynamic security models Hands-On Lab: Delegation Management Delegate help desk administration Delegate OU-level administration Delegate using a template to create user accounts Advanced NetIQ Directory and Resource Administrator Management File replication Hands-On Lab: File Replication Uploading a file NetIQ Education Services Course Agenda: Managing AD with DRA & ExA 3

Verify that the file is being downloaded to NetIQ Directory and Resource Administrator Win32 Client Workstations Custom tools Hands-On Lab: Custom Tools Install a custom tool Test a custom tool Temporary group assignments Virtual attributes Hands-On Lab: Virtual Attributes Define and associate a new virtual attribute Create a user interface extension exposing a virtual attribute Test the user interface extension Advanced queries Hands-On Lab: Advanced Queries Day 3 Topics The Web Console Define a public query Define a private query Delegate advanced LDAP query powers Test advanced LDAP query assignments Web Console tour Hands-On Lab: The Web Console Manage accounts Set up self-administration Web Console architecture Web Console customization Web Console administration Hands-On Lab: Web Console Customization Install and explore the NetIQ Directory and Resource Administrator SDK Modify a message Add a new field to a task in the Web Console NetIQ Education Services Course Agenda: Managing AD with DRA & ExA 4

Policies and Automation Policy overview of NetIQ Directory and Resource Administrator and NetIQ Exchange Administrator policies How to automate tasks Automation triggers Hands-On Lab: Policies and Automation Configure home directory and share policies Test home directory and share policies Configure Exchange policies (NetIQ Exchange Administrator only) Set up a computer naming convention Verify department entries Automatically update group membership Auditing and Reporting Configuration Log archives and NT event logs Managing data collection for reporting Hands-On Lab: Audit and Reporting Configuration Reporting Configure support for directing audit data to NT event logs Configure the Active Directory collector Configure the NetIQ Directory and Resource Administrator collector Configure the management reports collector Access the Reporting Console Understand reports Manage reporting security Hands-On Lab: Reporting Launch, configure, and save activity reports in the D&C and ARM Start the NetIQ Reporting Console to configure, view, and save existing reports Use the NetIQ Reporting Console to create and customize reports Use the NetIQ Reporting Center security dialogs NetIQ Education Services Course Agenda: Managing AD with DRA & ExA 5

Virtual Classroom Setup Guide NetIQ training conducts classes in a lecture with labs format. The requirements listed in this section are in place to ensure that the trainer can conduct effective discussions and demonstrations and that the students can perform all of the lab exercises. Failure to meet these requirements may compromise the value of the training. Please contact trainingadmin@netiq.com if you are unable to meet any of these requirements. Basic Requirements A whiteboard or flip chart with markers A projector (or TV) capable of displaying at least 800x600 resolution Public Internet access. Students must be able to reach https://training.netiq.com One computer for the instructor One computer for each student Minimum Computer Hardware Requirements Intel Pentium 1.3GHz 1GB of RAM Software Requirements Microsoft Windows XP or later operating system Citrix Presentation Server Client (lightweight Citrix Client available for download at https://training.netiq.com) Customized NetIQ Virtual Machines As the class begins, the instructor will guide the students to access the NetIQ Virtual Training environment at https://training.netiq.com with a student-specific logon. These customized virtual machines will provide all the configurations required for installing and running NetIQ software. NetIQ software will NOT be installed directly onto any of the student computers. Instead, NetIQ software will be leveraged within the virtual machines provided in the NetIQ Virtual Training Environment. NetIQ, the NetIQ logo, and NetIQ Directory and Resource Administrator are trademarks or registered of NetIQ Corporation in the USA. All other company and product names may be trademarks of their respective companies. 2010 NetIQ Corporation. All rights reserved. NetIQ Education Services Course Agenda: Managing AD with DRA & ExA 6