Training Services Course Catalog TRAINING SERVICES
DESIRE2LEARN TRAINING SERVICES Desire2Learn will help you achieve your goals by teaching you how to use Desire2Learn products and develop more effective online or web-enhanced courses. Desire2Learn provides a variety of training topics and can work with you to develop and design a customized training approach. We work with your organization right from the initial implementation stage, to get the system up and running quickly and efficiently and continue to partner with you to develop courses and online programs that encompass best practices for teaching and learning. 3 4 5 6 7 17 18 About Desire2Learn Training Services s New Client Training Plan Best Practices Training Plan Courses Consultation and Custom Training Contact Us
ABOUT DESIRE2LEARN TRAINING SERVICES Desire2learn offers a broad range of training services for all levels and roles of users in K 12, Higher Education and corporate organizations. Our training programs are geared to your needs and are adaptable to a variety of delivery methods. Key Benefits of Training Services MAXIMIZE YOUR POTENTIAL Desire2Learn performancebased training programs are designed for high-impact learning and the immediate application of knowledge to your organization s work routines. ACHIEVE GOALS Every step of the way, we are committed to your success. We will work closely with you to ensure our training programs exceed your expectations and help you to attain your goals and maximize your Return on Investment. CUSTOMIZE SESSIONS Whether you choose virtual, face-to-face, or blended training, you can select the delivery method most suitable for your organization. ENHANCE PRODUCTIVITY Learn how to best leverage Desire2Learn elearning Suite more efficiently. High-impact learning Expectations Unique learning approach Satisfaction The part that wants coffee INCREASE LEARNER SATISFACTION Apply sound learning theory to develop and deliver creative, interactive courses that engage your classes in learning dialogue, and increase overall satisfaction, adoption, and student engagement. Focus on what matters Our training programs help clients meet their specific training objectives Page 3
DELIVERY METHODS Desire2Learn offers a variety of training delivery methods to suit your needs. Through a consultative process, we can work with you to shape the training courses to your specific requirements. Face-to-Face Desire2Learn Trainers can deliver hands-on training workshops at your institution and share best practices on teaching and learning online. On-site training includes play sessions, use case examples, and scenarios. Training typically takes place in a lab setting with each participant working from their own training course. Blended Configure your session to suit your needs through unique combinations of Face-to-Face, Self-Paced, Virtual, and technology-based interaction. A typical session can involve intensive on-site training, followed by virtual sessions with participants. Trainers use Desire2Learn Learning Environment Discussions tool, in combination with other communication tools, to highlight helpful information and answer any questions that trainees might have after the Face-to-Face session. Virtual Virtual training (synchronous) conducted by our expert Trainers through online web sessions can be a cost effective alternative to face-to-face training. You can schedule a customized, private, virtual training session for your organization or participate in one of our ongoing series. Virtual sessions can be very handson as learners work within their own course sites and switch back and forth between watching and doing. Page 4
NEW CLIENT TRAINING PLAN Desire2Learn Administration Tools Training Learn how to configure, manage, and maintain Desire2Learn Learning Environment at your organization Desire2Learn Instructional Tools Training Become proficient in course development and course delivery using Desire2Learn Learning Environment Each are two full days, available in a variety of delivery methods Full course descriptions can be viewed on pages 7 8 Desire2Learn Administration Tools Training New Client Training Plan Desire2Learn Instructional Tools Training New client essentials All the knowledge required for course development, course delivery, configuration, management, and maintenance Page 5
BEST PRACTICES TRAINING PLAN To compliment the Training Plan and the add-on courses, we have also developed a Best Practices Training Plan. These courses will apply theory, strategies, tips, and tricks to better prepare you. Participants will learn how to apply nationally recognized standards for quality in online courses. Best Practices for Content and Course Design Specific strategies and suggestions for presenting course content, course design, student orientation support, and more Best Practices for Assessment Learn tips and tricks for using a variety of assessment methods and tools such as Quizzes, Dropbox, Grades, Self-Assessments, Surveys, and more Best Practices for Communication Tips and tricks that can make instructors more effective using tools including: Discussions, Email, LiveRoom, Elluminate, personalized news, grade feedback, Chat, and Intelligent Agents Best Practices for Content and Course Design Best Practices for Assessment Best Practices Training Plan Best Practices for Communication Best Practices with Multimedia Learn tips and tricks on utilizing multimedia files of various types such as PowerPoint presentations, simulations and demonstrations, Flash movies, and more Best Practices with Multimedia Can be added to the Training Plan individually or as a bundle Each are one full day, available in a variety of delivery methods Best practices training plan Enables you to implement nationally recognized recommendations to ensure high quality online learning practices Page 6
COURSES Desire2Learn Administration Tools Training This session will provide new clients comprehensive coverage of how to configure, manage, and maintain Desire2Learn Learning Environment at your organization. Participants will receive a detailed examination of Organization structure, roles and permissions, DOME (Desire2Learn Organization Management Environment) variables, and your elearning topology. In addition, we will take a high level look at the course development and delivery tools in order to provide a view into these functions for dedicated administrators who will have no other exposure. At the end of this workshop you will have a fully configured Learning Environment that meets your institutional needs. As a participant, you will be able to: Configure and maintain Learning Environment Create course templates and course offerings One day Up to eight per trainer Individuals involved with the administrative management of Desire2Learn Learning Environment: Site Administrators, Help Desk, Technical Support Staff. Understand organizational structure and how it applies to your organization Create, enroll, and manage users Manage roles and security Manage the organization and shared files tools Manage organizational units and organizational level settings Page 7
Desire2Learn Instructional Tools Training This session provides all of the essential knowledge required for instructors at new client institutions to get started with course development and delivery in Desire2Learn Learning Environment. Full exploration of the course development and management process using the Content, HTML Editor and Manage Courses tools will be facilitated. We will also look at efficiently bringing your existing learning materials and objects into the development environment and incorporating these elements into your course design. Then we will examine the art and science of effective delivery of online learning interactions. By the end of this session, participants will have solid experience in and knowledge of the Desire2Learn essential course development and management tools used to develop content and to communicate with, assess and manage users. Two Days As a participant, you will be able to: Apply best practices and solid learning theory to course development and delivery Effectively use course development and assessment tools Incorporate key communication tools into course design and delivery Edit existing content using Learning Environment editing features, including the HTML editor Optimize course design to promote learner engagement Leverage the course management console to effectively manage your course Up to twelve per trainer Users who will be using Desire2Learn Learning Environment to develop courses and to deliver online sessions. Administrative, Help Desk and technical support staff can gain a better understanding of how different users will be utilizing the system. Page 8
Desire2Learn Learning Environment Refresher Learning Environment Refresher Training is critical for two reasons: 1. Newer staff that haven t had the benefit of a full training package benefit from the in depth hands-on training and the access to a Desire2Learn trainer. 2. It s a prime opportunity for you to learn about all the new functionality and roll-out Learning Environment tools that may not have been fully-utilized in the past. Both administrators and instructors can tap into expertise on best practices, roll-out strategies, and common usage scenarios. As a participant, you will: One day Summary This session is fully customizable in terms of content and material to meet the specific needs of an organization. Get hands-on access to a range of Learning Environment tools while having a Desire2Learn Trainer on hand to answer all questions as well as provide insight and strategic concepts Explore different tools and their effectiveness within your organization, school, or department Discover under-utilized tools and how they can be effectively integrated now or in the future Up to twelve per trainer All levels of staff and all LMS experience levels, including administrators, instructors, and instructional designers. Page 9
Desire2Learn Competencies & Rubrics Training This session is both an overview and a hands-on training session that covers how you can use the Competencies and Rubrics tools within Learning Environment. This session will provide examples of rubrics for different types of assessments and how to develop learning objectives and activities linked to competencies for courses, programs and institutions. By the end of this session, participants will have solid experience with and knowledge of the new and updated features of competencies and rubrics tools within Learning Environment. One day As a participant, you will be able to: Develop both one dimensional and two-dimensional rubrics to use for evaluating student assignments Apply rubrics appropriately to different types of assessments Develop learning objectives and competencies and link them to activities within Learning Environment Utilize rubrics and competencies to document student achievement of learning objectives Share rubrics and competencies across courses, departments, programs and institutions Summary This session is designed so that participants gain a broad understanding of how competencies and rubrics could be incorporated in elearning courses. Up to twelve per trainer This informative session is geared towards instructors, course developers and administrators. Page 10
Desire2Learn eportfolio Training Desire2Learn eportfolio takes the best of both worlds: it pairs engaging social networking and informal learning concepts with proven traditional classroom education to produce a unique and powerful solution. It not only facilitates the sharing of work and ideas, but it also effectively taps into the collective intelligence of peers and experts. This hands-on session explores the wide range of uses of eportfolio for students, instructors, and professionals as well as provides a strategic framework to launch and maximize eportfolio within your organization. As a participant, you will be able to: Have seen and tried all the new features and functionality of eportfolio, including the enhanced dashboard and assessment with analytic rubrics Be proficient with in creating, managing, sharing, and receiving feedback in eportfolio Be capable of leading training sessions for new users on the full functionality of the range of eportfolio tools Have devised a detailed strategic vision for your organization and the deployment of eportfolio Have used all the key tools and functionality within eportfolio and have shared and received feedback on your own items One day Up to twelve per trainer Those involved in system administration, the delivery of courses and learning programs, corporate professionals, and training staff. Page 11
Desire2Learn Learning Repository Training Desire2Learn Learning Repository allows for the effective management and sharing of learning materials across institutions, programs, courses, and sections. Learning Repository incorporates a number of significant new features and functionality that will enable an even better end-user experience. Learn how to apply this powerful tool within your organization. As a participant, you will be able to: Learn how to upload and publish learning objects and assets Explore and practice publishing and retrieving quizzes and questions in Learning Repository Become familiar with the additional search functionality as well as understand how metadata and taxon schemas can enhance the access to learning objects Understand the significant benefits to centralizing and streamlining course content and testing components in a central repository Be comfortable with the process of creating and managing multiple repositories and their associated trusts One day Up to twelve per trainer Those involved in system administration and the delivery of courses and learning programs, corporate professionals, and training staff. Page 12
Best Practices for Content and Course Design This session is an overview and a hands-on training session that covers best practices for content and course design using Desire2Learn Learning Environment. Special issues related to content and course design will be discussed and related to nationally recognized standards for quality in elearning courses. The session will provide the opportunity for both administrators and instructors to explore and experiment with the functionality and features of tools related to content within Learning Environment. As a participant, you will be able to: Speak knowledgeably on accepted standards for quality in elearning courses Apply quality standards and best practices using Learning Environment tools in elearning courses Effectively utilize the Course Builder and Instructional Design Wizard to incorporate sound course design concepts as well as relevant competencies and learning objectives into courses Enhance new and existing courses with the use of the updated Learning Environment tools Be familiar with the range of options available for creating course content in Desire2Learn and the pros and cons of each tool for particular types of materials Be aware of a range of strategies for providing student orientation and other support services to users Be familiar with practical examples and scenarios for implementing new elearning strategies One day Summary This session is one of four workshops focusing on different sets of tools. It is recommended that participants attend all four sessions in this series to gain a broad understanding of how best practices could be incorporated throughout the system. Up to twelve per trainer This informative session is geared towards instructors, course developers and administrators. Page 13
Best Practices for Assessment This course is an overview and a hands-on training session that covers best practices for assessment using Desire2Learn Learning Environment. Special issues related to assessment will be discussed and related to nationally recognized standards for quality in elearning courses. This session will provide an opportunity for both administrators and instructors to explore and experiment with the functionality and features of tools related to assessment and learning objectives. As a participant, you will be able to: Speak knowledgeably on accepted standards for quality in elearning courses Apply quality standards and best practices using Learning Environment tools in elearning courses Understand how to choose appropriate assessment tools based on expected learning objectives and the relationship between instructional design and selection of assessment options Effectively use a variety of assessment tools as well as relevant competencies, rubrics and learning objectives Be familiar with practical examples and scenarios for implementing new elearning strategies One day Summary This session is one of four workshops focusing on different sets of tools. It is recommended that participants attend all four sessions in this series to gain a broad understanding of how best practices could be incorporated throughout the system. Up to twelve per trainer This informative session is geared towards instructors, course developers, administrators, corporate professionals, and training staff. Page 14
Best Practices for Communication This session is an overview and a hands-on training session that covers best practices for communication using Desire2Learn Learning Environment. Special issues related to communication will be discussed and related to nationally recognized standards for quality in elearning courses. The session will provide the opportunity for both administrators and instructors to explore and experiment with the functionality and features of tools related to communication and interactivity. As a participant, you will be able to: Speak knowledgeably on accepted standards for quality in elearning courses Apply quality standards and best practices using Learning Environment tools in elearning courses Incorporate effective communication strategies and Learning Environment tools into their elearning courses Be familiar with the range of communication tools available in Learning Environment and what tools to use for particular types of communication Utilize Desire2Learn tools to provide personalized and customized feedback to students as they progress through the course and to help them stay on track Be familiar with practical examples and scenarios for implementing new strategies One day Summary This session is one of four workshops focusing on different sets of tools. It is recommended that participants attend all four sessions in this series to gain a broad understanding of how best practices could be incorporated throughout the system. Up to twelve per trainer This informative session is geared towards instructors, course developers and administrators. Page 15
Best Practices for Multimedia This session is an overview and a hands-on training session that covers best practices for multimedia using Desire2Learn Learning Environment. Special issues related to multimedia will be discussed and related to nationally recognized standards for quality in elearning courses. This session will provide an opportunity for both administrators and instructors to explore and experiment with the functionality and features of tools related to multimedia delivery and usage. As a participant, you will be able to: Speak knowledgeably on accepted standards for quality in elearning courses Apply quality standards and best practices using multimedia in elearning courses Utilize a variety of types of multimedia and know how to choose appropriate delivery methods and formats Utilize a decision tree for choosing methods of delivering PowerPoint presentations in elearning courses Understanding issues for streaming media, podcasting, embedded video and other media Be familiar with practical examples and scenarios for implementing new strategies One day Summary This session is one of four workshops focusing on different sets of tools. It is recommended that participants attend all four sessions in this series to gain a broad understanding of how best practices could be incorporated throughout the system. Up to twelve per trainer This informative session is geared towards instructors, course developers and administrators. Page 16
CONSULTATION AND CUSTOM TRAINING Desire2Learn is committed to listening to you and responding with the types of services that meet your needs. With your input, we are constantly developing innovative new course offerings and delivery methods. These courses evolve continually so it s important to check our website (www.desire2learn.com) regularly for updates and schedules. Custom Training Programs Desire2Learn is committed to meeting your learning needs from initial implementation to ongoing enhancements and improvements. We can work with you to develop a highly customized approach to training including a comprehensive long term training plan and focussed content for each course as necessary. Course Development Services In addition to helping you develop expertise in every facet of Desire2Learn elearning suite, we have a team of content specialists available to help you create your courses. Desire2Learn Content Services range from converting and fine-tuning your existing courses through to creating awardwinning flagship courses that will serve as models of teaching and learning best practices within your institution. To learn more about Consultation and Course Development Services or to receive more details around our Training Plans, please contact your Account Manager today! Page 17
About Desire2Learn Desire2Learn helps improve our world by pioneering innovative methods and environments to engage and inspire learners throughout their lives. Making education more accessible helps learners reach their full potential by reflecting the unique needs of organizations, instructors, and students. A global leader in cloud-based (SaaS) learning solutions, Desire2Learn provides an open and extensible platform to more than 700 clients and 10 million learners in higher education, K 12, healthcare, government and the corporate sector, including Fortune 100 companies. Desire2Learn has personnel in the United States, Canada, Europe, Australia, Brazil and Singapore. TRAINING SERVICES Contact Us Phone: 1.519.772.0325 (Worldwide) Fax: 1.519.772.0324 Email: ContactUs@Desire2Learn.com Web: www.desire2learn.com Toll Free: 1.888.772.0325 (North America) 0.808.234.4235 (United Kingdom & Europe) 0.800.452.069 (New Zealand) 1.800.656.210 (Australia) 0.800.891.4507 (Brazil) Facebook: facebook.com/desire2learn Twitter: @Desire2Learn The Desire2Learn family of companies includes Desire2Learn Incorporated, D2L Ltd., Desire2Learn Australia Pty Ltd., Desire2Learn UK Ltd., Desire2Learn Singapore Pte. Ltd., and Desire2Learn Brasil Soluções de Tecnologia para Educação Ltda. Desire2Learn and the molecule logo are trademarks of Desire2Learn Incorporated, registered in the U.S. and other countries. NA COM 0313 2013 Desire2Learn Incorporated. All rights reserved. Page 18