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2 us We design and build innovative reward, motivation, incentive, recognition and loyalty programmes for some of the world s most successful companies and organisations. Corporate Rewards is a leading provider of B2B incentive and motivation programmes. We strive to a culture where everybody is rewarded for their loyalty, efforts and success. This may be through sales incentives; channel incentives; employee recognition; or customer loyalty rewards. Our approach is varied and flexible and our aim is to ensure that we provide the right product and service to meet our client s very specific requirements. Founded in 2002, we now employ over 30 campaign and events managers, merchandising and customer services teams, designers, business development managers and support staff as well as being supported by a whole host of freelancers and technical web developers. Respected We are respected in our field by our clients, potential customers, suppliers and partners and even our competition. This is achieved with our professional and genuine manner, which we strive to uphold. Our reputation has been built from running hundreds of successful corporate events and incentive schemes worldwide. Can do Our hungry, motivated attitude showcases a confident capability. We always look to add value and are prepared to go the extra mile we can do anything for. Innovative We pride ourselves in ing the most innovative and tailored solutions. We develop bespoke and customised programmes, professionally ed by our own in-house resources. We are constantly aware of the ever-changing business environment and our fingers are always on the pulse keeping our approach and mind set fresh. This ensures Corporate Rewards is a dynamic company to work with and work for.... And we re pretty proud of the awards we ve won for our work too. 2

3 us Channel sales uplift Now everyone remembers the Acer Team and the Acer product range, with excellent on-going sales results. Distributor sales teams now think Acer first Acer UK We offer the whole package from helping you scope out what you need, through to developing the whole programme, ing it and monitoring its impact and success. Through a series of online incentive tools we can effectively build bespoke portals and systems in short time frames, and each system is unique in its brand, focus and functionality. We use a series of white label products to effective programmes with tight deadlines and limited budgets. At the same time, our d development and project management team have the resources to bespoke online systems using a modular system which gives each programme scalable capabilities to grow and change to support business requirements. Our clients know they can trust us to the right results, whatever it takes. And they know that we ll keep on doing it for them, time after time. Because if we don t, then they wouldn t be for much longer. And that s something we never, ever forget. Our service is built around four key principles: Create One size doesn t fit all and we work with you to what s needed. Engage Getting your participants fully involved in the programme...and keeping them there. Deliver Choosing the right reward for your programme. Experience Bringing people together to celebrate, to learn and to bond. 3

4 us Correctly applied, incentive and motivation programmes increase productivity and improve performance by between 10 and 20% on average. Effective incentives can generate up to 38% higher customer satisfaction scores. Quite simple: because it works. Some of the world s foremost businesses wouldn t be using us if it didn t. It s important to look at what you want to achieve and then what and, more importantly, who you need to achieve it. We are well d in helping you get the best from your people, wherever they are in the y chain. Sales incentives It s vital your sales team fully understands your products and their role as your customer ambassadors. Building business through motivating and inspiring your people - from the call centre to the in-house sales force - is a wise investment. Employee ment Everybody likes to feel appreciated for the effort they put in whether it s from a peer or management. People who feel valued work harder and stay loyal. There s lots you can do to motivate and keep your staff happy, creating levels of intimacy between teams; encouraging buy-in from employees and inclusion around the business. The benefits can be far reaching, enhancing workforce productivity, ment, retention, understanding and compliance. There s a lot to be said for bringing people together to learn, to bond and to celebrate their organisation s achievements. We ve got plenty of ideas to help you recognise and reward individual and team performance appropriately. Channel incentives It s critical that your distributor and dealer networks for you. You need them not just to work hard, but to work smart, focusing on the right products and services whilst bringing in the margins you need. You can achieve boosts in sales and brand awareness through your distribution channels and contact centres. Everyone can benefit from our leading-edge approach and high-impact solutions. Rewarding customer loyalty A recent research report by the Temkin Group has uncovered the connection between customer and loyalty for 272 large companies in the US and UK. A happy customer is one who s more likely to come back time after time after time. And tell their friends who ll tell their friends Foster loyalty and enthusiasm in your customers with our innovative customer loyalty schemes. 4

5 us We can anything you want...but what we are interested in is what you actually need. Organisations that offer structured incentive programmes attract and retain higher quality workers than their rivals. Whatever your requirements, we have the ability to your perfect solution. That s because we devise and build individual incentive, recognition and reward schemes that outstanding results. Every client s needs are different so one size doesn t fit all. You may wish to use one of our online white label platforms or events. Or you may prefer a fully bespoke solution. Either way, we ll be combining precision, expertise, inspiration and creativity to meet your objectives and drive your participants to exceed your expectations. We use our tried and trusted approach that has served perfectly over hundreds of projects: listen; learn; design; implement; and measure. Here are just some examples from our portfolio of next generation platforms: MyRewards our versatile results-driven rewards tool providing ongoing recognition MyRewards+ bespoke online solution built to EXACTLY match your requirements MyCard Prepaid card reward system with ultimate flexibility Channel incentive A key target was to gain mind share and have partners fully d in the programme, the activity we are seeing from the sales validations and use of the prepaid cards is really positive. EMEA Channel Marketing Manager, Quantum MyRecognition - nomination-based employee rewards and recognition scheme MyRewardBox ideal for a limited campaign budget or short-term objective MyWow instant employee recognition More information about how each of these platforms can be used in your programme can be found on our website. 5

6 us When incentive programmes are used to promote thinking smarter, performance increases by 26%. Employee recognition programme We have been so delighted with the great success of the Your Reward scheme that we will be incorporating additional schemes for Rewards and Benefits Manager, Nestle For your participants to get excited about your programme, they need to know about it. Once they re aware of it, they need to feel continuously d. If they don t, your investment will be wasted. So a pivotal element of our task is ensuring continuous involvement from launch to awareness to ment through constant stimulating communications that strike a chord and inspire your audience. Depending on your scheme, we ve got a whole bank of ways to your programme: Countdown calendar; e-cards; focus days; prize draws; interactive gaming; personalised performance trackers; mobile communications; online communications; photo galleries and message boards; printed communications; prize codes; resource libraries... And new for 2012! Our online scratchcard system is now available. It s fun and really easy to use the system runs on a code basis, where users simply enter a code to play the game! It s up to you what prizes are on offer and how many but with our, we can offer some excellent ideas. Whether part of your existing incentive programme or a stand-alone motivation scheme, online scratchcards offer a quick, flexible and fun way to boost ment. Read the NCH Card case study on our website to learn more about how NCH Europe integrated online scratchcards to their sales incentive programme: More information about how each of these platforms can be used in your programme can be found on our website. 6

7 us High Street Retailer Incentive The scheme generated an 85% take-up from the retailer. In a participant survey, nearly 90% of the target audience said they felt that the campaign had led to them selling more products. UK and Ireland Country Manager, Bose You want rewards that excite and inspire...right from day one. No incentive or motivational programme will work if the rewards on offer are inappropriate or fail to appeal to your participants imagination. On the other hand, choosing just the right reward or offering the widest possible choice will encourage them to redouble their efforts and aim even higher. Using our extensive we ll help you pinpoint the most suitable reward solution for your programme. We ll make your budget stretch as far as it can possibly go. Here are just some of the ways we can help your programme: e-vouchers; gift cards; mobile vouchers; My Music; real time travel, store vouchers. And new for 2012! MyCard is our innovative, state of the art way of ing rewards with maximum impact, choice and collectability. It s a flexible prepaid card with extensive benefits. For the cardholder, it s convenient, easy to use and fits into every day life; for the rewarder, it s dependable, secure and cheaper to administer than most other types of payments. Prepaid card programmes are very efficient, reducing admin demands, and are simple to manage through a secure, robust online platform. On being encouraged by incentive schemes to work towards an identified goal or target, people improve their performance by 27% More information about how each of these platforms can be used in your programme can be found on our website. 7

8 us Nothing s more of a buzz than an event, trip or get-together with a real difference. Nobody does it better than our full service in-house events and hospitality team. Every year we organise and manage events in diverse locations for anywhere between 10 and 2,000 guests. Are you considering a VIP hospitality event? Perhaps you re planning a big international conference for your staff or customers? Maybe you want to help your key people bond on a thrilling group travel? Or reward your best performers with a once-in-a-lifetime holiday prize? We have a wealth of in planning, managing and ing conferences; focus days; hospitality; incentive travel; parties; product launches; and team events. And we re ATOL protected. Travel is the single most popular non-cash reward and it has been shown that a travel incentive programme can increase sales productivity by more than 20%. More information about how each of these platforms can be used in your programme can be found on our website. Team building We recognise the clear business benefits of incentive trips in strengthening the bonds between our teams through shared s, the valuable best practice sharing across teams and subsidiaries which takes place throughout the trip. OEM Director, HP EMEA Microsoft 8

9 us Sales incentive The professionalism and organisation from you guys made everything so easy for us and I hope we get to work together again in the future. Options Attach Program Manager, Hewlett Packard We have an impressive range of clients, from IT and manufacturing to FMCG, finance and public services. Our clients value the full comprehensive service we offer and the way we listen to and understand their needs. We have a tightknit, flexible team committed to the success of. Because if they re successful, so are we. But don t just take our word for it. Have a look at our case studies... Or take a look at our focus on pages below... 9

10 sales incentives us employee ment Changing channel sales force behaviour The PKC campaign really caught the resellers attention and was very successful in generating sales of PKC products. Partner Marketing Manager OEM, Microsoft UK Ltd Linksys Partner Rewards is a Worldwide channel sales programme aimed at educating and rewarding unmanaged resellers across five regions. Available in ten languages, the programme offers store earned cash rebates for achieving star level status in the programme. Rebate incentive rewarding at store level Online training and e-learning Integration with partner marketing tools Distributor area with reporting and additional marketing resources Dashboard for Cisco stakeholders in each region to track performance and ROI Employee reward and recognition programme across six Nestle businesses. The system provides a consistent approach to recognition across the business, with the flexibility for each business to have their own brand, core values and reward levels. Online peer to peer nomination system Managerial and HR level approvals Points instantly awarded on approval Reward catalogue with over 3,000 rewards Online Thank You cards for cost free recognition 10

11 channel incentives us Distributor & reseller channel incentive We rolled the promotion throughout the sales floor and the response has been fantastic. It has helped us to focus on achieving our revenue goals GOB Software Systeme A channel programme aimed at increasing market share in six months did exactly that in only three months. Three sites targeted at different audiences focused on interactive gaming, sales incentives and the creation of user s own Avatar characters to reach their end peak of a mountain range which tracked their performance. A registration incentive resulted in almost 1000 participants for the programme Interactive sales tracker, gaming and user creation of position markers encouraged site visits Small ad-hoc prizes and a fantastic end of incentive holiday kept it interesting! 11

12 us We re happy to answer any questions you might have, no matter what stage you re at in your thought process. Whether it s incentive schemes; employee ment, corporate hospitality; conferences and seminars; team building and activities; or formal dinners and parties, we d love to hear from you. from abroad +44 (0) us enquiries@ Sales incentive scheme Corporate Rewards are a key partner for NCH in strengthening our relationship with our sales ops across Europe. They provide a high quality service at all times. European Marketing Campaign Manager NCH Europe 12