Smartphones, social network and instant messaging services

Transcription

1 GRUPPO TELECOM ITALIA Global Trends in Online Safety. Creating a National Framework Rome, 16 September 2015 Smartphones, social network and instant messaging services Challenges for children, parents and teachers Giovanna Mascheroni Università Cattolica del Sacro Cuore, Milano

2 The majorityof Italianchildrenhavea profileon a SNS or an account on IM services Children with at least one profile/one account on social network or instant messaging platforms 83% 83% 64% 77% 86% 98% 83% 2

3 Younger children prefer WhatsApp while older teenagers still favour Facebook Most used SNS or IM, by 47% 46% age and gender 48% 47% 32% 60% Facebook 33% 59% WhatsApp YouTube Snapchat 44% 48% Twitter 66% 33% 48% 47% 3

4 Dailyaccessto SNS and IM ismainlyvia smartphones Children who access at least once a day a SNS or IM platform via different devices, by age and gender 26% 87% 30% 19% 89% 24% 26% 74% % 22% 29% 82% 94% A tablet A smartphone A laptop computer 21% % 88% 27% 4

5 and teenagers are more likelyto engagein risky communication and teenagers are more likely to look for new friends on SNS and to add on their contacts list people they have never met before Few (but 11% of 15-to-17-yearolds and 7% of girls) disclose personal information to online contacts they have never met face to face 21% 42% 16% 7% 40% 8% 1% 26% 3% 23% 21% 7% 46% 32% 11% 59% 19% 6% 41% 0% 20% 40% 60% 80% Added people to my friends list or contacts list that I have never met face to face Sent personal information to someone I have never met face to face Looked for new friends on SNS 5

6 Sexting increases with age and is a less bothering experience(but more so for girls) and older teenagers are more likely to receive 91% sexual messages 4% 89% Most sexting occurs on Facebook: of all respondents, and 76% of those who have received sexual messages, said this 1% 2% 97% 93% % Yes, and I was very upset % Yes, and I was a little upset % Yes, but I was not at all upset % No, I havent experienced this happened on Facebook 9% 8 91% 0% 50% 100% 6

7 Bullying is still the most harmful experience 2 in 3 children who 90% have been bullied 4% 92% online or offline say they have been very or a little upset by this 3% 4% 97% 92% % Yes, and I was very upset % Yes, and I was a little upset experience. 6% 88% % Yes, but I was not at all upset % No, I havent experienced this 7% 88% 91% 7

8 Most bullying occurs face to face and/or on Facebook of all respondents (and half of victims of bullying) have been bullied face to face. 9-to-10-year-olds who were victim of bullying said this happened face to face. 4 in 10 teenagers aged who experienced any form of bullying, report having been bullied on Facebook. Fewer (1 in 4) have been bullied on WhatsApp. Titolo della Relazione Nome del Relatore, Nome Struttura 8

9 Violentand racistcontenton SNS ison the rise Talk about or share their experiences of taking drugs 14% Publish hate messages that attack certain groups or individuals 34% Promote ways of being very skinny, anorexic or bulimic 22% Discuss ways of committing suicide Discuss ways of physically harming or hurting themselves 14% 9

10 WhatsApp is perceived as the safest communicative environment SNS/IM where 28% 60% 6% children feel safer, e.g. where they have 22% 67% 8% never experienced something that has bothered them. 29% 23% 63% 70% 4% 3% Facebook WhatsApp Instagram Snapchat Twitter 23% 6 8% YouTube Other SNS 27% 59% 9% 2 63% 7% 10

11 Mostparentsactivelymediate theirchildren s safetyon SNS and IM services. Added you to his/her friends on SNS, in order to help out if someone/something bothered you In general, talked to you about what you would do if something on SNS/IM ever bothered you Suggested ways to behave with friendship requestes from people you have never met before Suggested ways to behave towards other people who are on your contacts list % 76% Helped you choose the privacy settings 54% Helped you open a profile on a SNS 54% 11

12 1 in 3 teachers have addressed safety issues about SNS/IM. Fewer exploit SNS as learning environments Created a group for the class on a SNS where he uploads learning materials and resources Started an e-safety education programme on safer uses of SNS/IM Created a group for the class on a SNS where we discuss safer uses of SNS/IM Added you to his/her friends on SNS, in order to help out if someone/something bothered In general, talked to you about what you would do if something on SNS/IM ever bothered you Suggested ways to behave with friendship requestes from people you have never met before Suggested ways to behave towards other people who are on your contacts list Helped you choose the privacy settings 20% % 32% 32% 33% 3% 12

13 Grazie