PMP,CQA,CQE,CQM, CIRM

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1 TCMG 505DL Project Management University of Bridgeport TCMG Programs Fall 2014 Semester Tuesday, 6:15PM - 8:45PM 8/26/14 12/9/14 Location: On-Line via Canvas Dr. Mike Okrent, PMP,CQA,CQE,CQM, CIRM ; ; [email protected]; Office Hours: On request, preferred scheduled in advance evenings or on weekends. COURSE SYLLABUS Course Description: The rapid growth in the use of program and project management processes, techniques, tools and disciplines to successfully initiate, plan, manage, control and implement a broad range of both strategic enterprise wide programs and limited scope projects has gained significant momentum at all levels of an organization on a global basis. Program and Project Management (PM) provides organizations with the ability to plan, implement, and control the successful completion (on time, on budget, within scope, with high quality and to the customer s satisfaction) of a variety of programs and projects such as: development of new products, design and installation of information systems, networks and e-commerce solutions, construction programs, mergers and acquisitions and other initiatives as well as improve ways by which it manages its people, resources, facilities, budgets, customers, sponsors and vendors. This course is a practitioner s course in PM. It stresses the concepts of project life cycles, executive sponsorship, PM leadership styles, effective PM team building, risk assessment and mitigation, managing expectations (of the client/customer, management and the project team), vendor (outsourcing domestic and international) management, contingency planning, program/project metrics and governance. The teaching approach consists of lectures, case studies, Individual projects, class readings, a review of current events relating to PM, an individual research paper and the use of Microsoft MS Project 2010 (Optionally available on computers in the School of Engineering computer lab.) Course Objectives (Learning Outcomes): The objectives of the course are to: Provide the student with an understanding of the concepts, processes and tools for managing programs and projects on time, on budget, within scope, with high quality and the customer s satisfaction. Apply the lessons learned from this course to manage all types of projects. Examine the role and attributes of the project manager as a leader and team builder. Investigate and analyze effective techniques for planning and controlling budgets, costs, schedules and the integration of multi-project outcomes. Utilize manual and automated project management tools and techniques. Learn how to apply Microsoft Project 2007 software Learn program and project best practices. Course Text and Material: Meredith, J. R., & Mantel, S. J. (2012). Project management: A managerial approach (8th ed.). Hoboken, NJ: John Wiley & Sons, Inc. Handouts should be downloaded from Canvas at: The handouts must be downloaded electronically to your laptop. A three-ring loose-leaf binder is advisable to hold the materials.

2 TCMG 505/MGMT 632 6R1 Global Program & Project Management, Fall, 2013 Dr. Mike Lohle, PMP 2 Reference Books 1. Project Management Institute (2013). A guide to the project management body of knowledge (PMBOK ) (5 rth ed.), Newtown Square, PA: PMI. (PMI Membership is encouraged student rate is $37/year and includes the PMBOK) 2. Project Management Institute (2013). The standard for portfolio management. (3 rd ed.). Newtown Square, PA: PMI. 3. Heldman, Kim (2011). Project management jump start (3 rd ed.). Alamada, CA: Sybex, Inc. 4. Kerzner, Harold (2013). Project management: A systems approach to planning, scheduling and controlling. Hoboken, NJ: John Wiley & Sons, Inc. 5. Wysocki, Robert (2011). Project management: Traditional, agile, extreme. Hoboken, NJ: John Wiley & Sons, Inc. The UB book distribution system is for you to order the books on-line at or at the UB Book Store in Bridgeport.. Course Requirements: 1. Class Attendance, Participation, Punctuality, Cheating and Plagiarism: Participation due at each class session is expected. Class lectures complement, but do not duplicate, textbook information. Together the students and instructor will be creating a learning environment. Students are expected to upload their assignments on Tuesdays by 6PM. A significant portion of your learning will accrue through the constructive and respectful exchange of each other s ideas (including mine!) and search for alternative solutions. You must be actively engaged in on-line class discussions to improve your thinking and communication skills. Cheating and plagiarism is absolutely unacceptable in any guise. If I catch you cheating or plagiarizing, I will warn you once. The second offense will result in an F for the course. Cheating and plagiarizing means using the work of others as your own. Copying homework, using papers from the Internet, or getting help with an exam from another student or friend is considered cheating. You can ask the instructor for help with understanding a question, if English is a second language. Since this is an on-line course, you can submit your assignments from where-ever you are travelling or at home. However, travel is not an excuse for late assignments. 2. Preparation, Deadlines and Late Policy: Late assignments will be penalized 20% for each class day past the deadline. No excuses will be accepted. Don t wait until the last minute to print out your assignment. Do not me late homework assignments. Please submit them through Canvas. 3. Homework: The syllabus identifies written homework assignments. Each assignment that states written should be typed and only one or two pages long. Homework is important and represents a key component of your grade. 4. Current News - Each student will be required to upload and review news articles relating to the topic assigned for the class meeting. Suggested sources include: Wall Street Journal, New York Times, Business Week, the Economist, Harvard Business Review, Sloan Management Review, Newsweek, Time, Fortune, Inc, Forbes, Financial Times, the Internet and other relevant sources. 5. Cases: All students will complete seven (7) written cases (as per class schedule below). For each assigned case, prepare a 1-2 page typed double-spaced (12 point font) response. Each case study will require you to: Summary -Summarize the key issues and facts of the case Questions - Answer the questions associated with the case available on the course (Canvas) site.

3 TCMG 505/MGMT 632 6R1 Global Program & Project Management, Fall, 2013 Dr. Mike Lohle, PMP 3 Recommendations - Make recommendations based on the facts and your experience Lessons Learned - Identify lessons learned Identify one question on the case that you would like to have discussed in class * Cases CASE 1: Chapter 2 Pan-Europa Foods S.A. CASE 2: Chapter 4 The National Jazz Hall of Fame CASE 3: Chapter 6 Heublein: Project Management and Control System CASE 4: Chapter 8 The Sharon Construction Corporation CASE 5: Chapter 10 The Project Manager/Customer Interface CASE 6: Chapter 11 - Peerless Laser Processors CASE 7: Chapter 12 Theater High Altitude Area Defense (THAAD): Five Failures and Counting (B) Important: Make sure case format covers all five points above in separate headlines and each question is answered separately! 6. Term Project and Other Projects: Each student will be responsible for developing a project plan and schedule for a real project. You have to develop requirements (statement of work), a detailed project plan, WBS, budget and schedule for a project that you are currently working on, one recently completed, or one that you will be undertaking in the near future. Projects may be related to your academic program, work experience or personal. The project will be presented to the class in the form of a PowerPoint presentation, near the end of the semester. A more detailed description of the project is provided later in the syllabus. Several smaller projects will be assigned throughout the semester that reinforce s the topics discussed in class. Projects can include an: IT Project, construction project (e.g. building, tunnel, bridge, dam, etc.), building a new product, acquiring a company, launching a new TV show, etc. **Term Project Assignments (as per class schedule below) ASSIGMENT 1 A brief proposal of what project will be the basis for the course project. ASSIGNMENT 2 A detailed description of the project scope of work, including any assumptions. Clearly state project objectives and scope. (1 2 pages) ASSIGNMENT 3 Work breakdown structure. List of activities, including estimated duration of each activity (20 40 tasks). Budget for each activity (hours for each person and any material costs). ASSIGNMENT 4 Network diagram of the logical sequence of all activities. ASSIGNMENT 5 Computer-generated network and schedule using Microsoft Project

4 TCMG 505/MGMT 632 6R1 Global Program & Project Management, Fall, 2013 Dr. Mike Lohle, PMP 4 ASSIGNMENT 6 Make a minute presentation of your course project to the class. Use visuals. Submit, in a report format, a final copy of all documents (assignments) previously submitted and a copy of the presentation visuals. 7. Term Paper Each student will select a term paper subject related to project management with the approval of the professor. Each paper will be doubled spaced in 12 point font and range between 14 to 16 pages. Please spell check and page number your work. Each student is required to orally summarize his/her term paper in 5 to 7 minutes in class. (a webinar will be created for this purpose) All papers must have a table of contents (e.g. introduction, objectives, scope, methodology, analysis, conclusions and recommendations/implications/lessons learned). Each paper must have a bibliography, appropriate references and discuss one or more real company examples. Suggested topics include (All research papers must contain one or more case study of a real organizations or company): Information Technology Project Management Process and Examples New Product Development Life Cycle Management - Process and Examples Develop a Project Plan for Making a Movie Analyze the Do s and Don ts of World Class Project Management Organizations with 3 to 4 Examples Analyze the Best Practices in Program Management (not Project Management) with 3 to 4 Examples including Organization, Processes, Tools, Integration, Metrics, etc. Mergers and Acquisitions Pre and Post Integration - Process and Examples Construction Projects - Process and Examples Best Practices in Program Management (Managing Multiple Interrelated Projects) Projects and Teams How to Get the Best Work Out of Teams A Project Audit of a Project in Your Company Accelerated Project Management Best Practices Managing a Global Enterprise Wide Project The State of Project Management in Your Home Country The Importance of PMI and CMMI Certification Why, What, How and So What A Comparison of the Top 3 Project Management Software Packages Managing a Successful SAP Project Why, What and How? Managing a Successful Supply Chain Project Why, What and How? Other Topics are acceptable with the approval of the instructor 8. Mid Term Exam: This course will include a mid term examination to ensure mastery of the materials through the course s mid point. It will contain a combination of multiple choice and essay questions designed to ensure the student s mastery of topics covered through that date. 9. Course Grading: Class Participation, Attendance & Current Events 10% (News) 7 Case Analysis and Homework 20% Team Project & Presentation 25% Written Term Paper & Oral Summary 25% Mid Term Exam 20% Total 100%

5 TCMG 505/MGMT 632 6R1 Global Program & Project Management, Fall, 2013 Dr. Mike Lohle, PMP 5 Letter Grade Percentage A % A % B % B % B % C % C % C % D % D % D % F Below 60% As a UB policy, it is expected that each student that attends one hour of classroom instruction will require a minimum of two hours of out of class student work each week for approximately fifteen weeks for one semester. TCMG 505/MGMT 632 6R1 Global Project and Program Management Fall Schedule & Assignments Session Date Topic/Assignments 1 8/26/14 Introductions and syllabus review, projects and project management defined. Homework: Read Meredith and Mantel (M&M) chapters 1 and 2, including the green section on pages 74 76, chapter 1 and chapter 2 directed readings: Lessons for an Accidental Profession and From Experience: Linking Projects to Strategy and chapter 2 case Pan Europa Foods S.A. * Submit Case /2/14 Project Management Maturity (PMM), project selection and risk, Project Portfolio Management (PPM), bids and requests for proposals (RFPs). Homework: Read M&M chapter 3, including green section pages , chapter 3 directed reading What it Takes to be a Good Project Manager and case The National Jazz Hall of Fame * Submit Case /9/14 The attributes of and special demands on project managers; adding the cultural dimension, Guest Speaker: Mr. John Murphy, Corporate Trainer. Homework: Read M&M chapter 4 and chapter 4 directed reading, Methods of Resolving Interpersonal Conflict. ** Submit team project Assignment 1 4 9/16/14 Conflict, negotiation, partnering; the project life cycle, chartering and scope change. Homework: Read M&M Chapter 5 and chapter 5 directed reading: The Virtual Project: Managing Tomorrow s Team Today. ** Submit team project Assignment /23/14 Organizational types, project forms and The Project Management Office (PMO); human factors and the project team. Homework: Read M&M chapter 6, chapter 6 directed reading Planning For Crises in Project Management and chapter 6 case Hueblein: Project Management and Control System * Submit Case /30/14 The project charter, work breakdown structure (WBS), human resources, RACI and agile projects; interface coordination and risk management. Guest Speaker: Mr. John Kruzan, Business Development Manager. Homework: Read M&M chapter 7 and chapter 7 directed reading: Three Perceptions of a Project s Cost. DO NOT READ the green sections in chapter 7, pages , pages , pages

6 TCMG 505/MGMT 632 6R1 Global Program & Project Management, Fall, 2013 Dr. Mike Lohle, PMP 6 ** Submit team project Assignment /7/14 Estimating Project Budgets, effective cost and risk estimating and three perceptions of a Project s Cost. Homework: Read M&M Chapter 8, pages ONLY (we will complete the reading for Chapter 8 next week). Prepare for the mid term exam. 8 10/14/14 Networks: PERT (ADM) and CPM (PDM), Mid Term Exam.. Homework: Read M&M Chapter 8, pages and case The Sharon Construction Corporation. DO NOT READ the green section in chapter 8, pages Read M&M Chapter 9. DO NOT READ the green section in chapter 9, pages * Submit Case 4. ** Submit team project Assignment /21/14 Critical Path Method, crashing a project, resource allocation: Loading, leveling, scheduling with constraints, project scheduling and resource allocation for multiple projects. MS Project Overview. Homework: ** Submit team project Assignment 5 and prepare for team project Assignment /28/14 ** Team project Assignment 6: group presentations. Homework: Read M&M Chapter 10, including the green sections on pages and page , and case The Project Manager/Customer Interface. * Submit Case /4/14 Planning, monitoring and controlling, information needs and reporting, earned value analysis (EVA), Computerized project management information systems (PMIS). Guest Speaker: Mr. Marty Zimmer, PMO Manager. Homework: Read M&M Chapter 11, including green section pages , chapter directed reading: Controlling Projects According to Plan and chapter 11 case Peerless Laser Processors. * Submit Case /11/14 The reasons for project control, types of control processes and design of control systems. Homework: Read M&M chapter 12, chapter 12 directed reading: An Assessment of Postproject Reviews and case Theater High Altitude Defense (THAAD): Five Failures and Counting Submit individual term paper by midnight, 11/ /18/14 Purposes of Evaluation, the audit life cycle and essentials of an audit, measurement and an assessment of post project reviews. First Group: individual term paper oral presentations. Homework: Read M&M chapter 13. * Submit Case 7 No 11/25/14 Thanksgiving. Class 14 12/2/14 Varieties of project termination, when to terminate a project, the termination process, the final report. Second group of individual term paper oral presentations. Adjourn. No Class 12/9/14 Finals week.