Maximize System Performance

Transcription

1 Maximize System Performance Webinar: Radiant Webinar Mini-Series for Implementation Technicians To connect to phone conference, please call: , and then enter Participant Code: (or listen via computer speakers)

2 Please welcome today s Presenter Morris Caen 15 Years CounterPoint experience 20 Years Servers and Network experience Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 2

3 Learning Objectives To receive implementation-specific informational updates to enable you to effectively deploy Radiant Specialty Retail Solutions for Customers. After completing this webinar, you should be able to: Identify tools you can use to troubleshoot performance problems Recognize network configurations that impact performance Identify areas of focus for server and workstation hardware Discover CounterPoint settings that affect performance Find out server operating system settings that influence performance Practice server maintenance operations that improve performance Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 3

4 Identify tools you can use to troubleshoot performance problems

5 Identifying Bottlenecks SQL Server Performance Dashboard Performance Monitor SQL Profiler Task Manager Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 5

6 Recognize network configurations that impact performance

7 Network Configurations Port Speed 10 MB, 100 MB, 1000 MB (1 GB) Hub vs Switch Managed vs Unmanaged Switch Wireless Networking Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 7

8 Identify areas of focus for server and workstation hardware

9 Server Hardware Memory/RAM Storage/Hard Drives Drive Speed Drive Capacity Cache SATA - Typically 5400 or 7200 RPM, occasionally 10,000 RPM SAS - Typically 10,000 or 15,000 RPM RAID Processor/CPU Number of cores Number of processors Onboard cache Bus Speed Network Speed Team Multiple NICs Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 9

10 Workstation Hardware Memory/RAM Processor/CPU Network Speed Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 10

11 Discover CounterPoint settings that affect performance

12 CounterPoint Settings Company Configuration Max rows in lookup Max rows in table view Use Fast Open Ticket Entry Hold and Recall Automatic for line changes Automatic before payment entry Reprice after recall Touchscreen Configuration User Configuration Menu Style Service Packs Keep your system up to date. Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 12

13 Find out server operating system settings that influence performance

14 Server Configuration Windows Server Version Standard has a 4 GB Memory limit. Use PAE (Physical Address Extensions) for 4 GB or more of RAM Configure SQL Server to get a CPU priority boost Set a minimum page file size Remove unnecessary software and services. Windows Search Database Recovery Method Team multiple NICs. Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 14

15 Best practices that improve performance

16 Best Practices Hard Drive Defrag Database Maintenance Database Backups Rebuild Indexes Update Statistics Shrink DB Review Relevant Logs Event Logs SQL Logs Check for latest updates Benchmarking Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 16

17 Recap Key learning highlights: SQL Performance Dashboard Scheduled Maintenance What s Next? Benchmark your systems Implement Database Maintenance Discussion Questions Where can you get a maintenance plan for SSE? What are the most common components of a bottleneck? Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 17

18 Final Review: Learning Objectives To receive implementation-specific informational updates to enable you to effectively deploy Radiant Specialty Retail Solutions for Customers. Having completed this webinar, you should be able to: Identify tools you can use to troubleshoot performance problems Recognize network configurations that impact performance Identify areas of focus for server and workstation hardware Discover CounterPoint settings that affect performance Find out server operating system settings that influence performance Practice server maintenance operations that improve performance Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 18

19 Schedule Preview: Webinar Mini-Series for Technicians Thurs., 5/20 from 1-2pm ET: Upgrade from CounterPoint V7 Part 1 Thurs., 6/3 from 1-2pm ET: Recover a CounterPoint Database Thurs., 6/17 from 1-2pm ET: Import & Export Data Thurs., 7/1 from 1-2pm ET: Upgrade From CounterPoint V7 Part 2 Thurs., 7/15 from 1-2pm ET: Configure and Use Dashboard Thurs., 7/29 from 1-2pm ET: Compare Multiple Site Deployment Options Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 19

20 Thank you for participating in today s Retail Training Webinar! An online evaluation survey will be displayed privately to you shortly