CATALOGUE 2015 Aviation Training

Transcription

1 CATALOGUE 2015 Aviation Training

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3 Bureau Veritas Aeronautics & Space Division SPECIALIZED TRAINING COURSES Acquire and maintain knowledge of regulations and standards TAKE UP THE CURRENT AND FUTURE CHALLENGES Worldwide, competitive, regulated environment, the control of standards and regulations is a major issue for all actors on the aviation and space stage. The training of personnel on standards and regulations in force is a very effective lever for businesses that want to improve their performance as they achieve applicable safety requirements. Thanks to our training offer and expertise, your personnel not only acquires, maintains and develops knowledge and qualifications necessary to comply with regulations and standards, but also supports your efforts to take up the current and future challenges of your company. CHALLENGE Provide your personnel with awareness and familiarization with applicable regulations and standards. Inform your personnel about changes relating to regulations and standards in force. Develop the knowledge and competences of your personnel. Improve working techniques in accordance with regulations and standards. Improve the operational effectiveness of your personnel. BUREAU VERITAS, A REAL ASSET! Collaboration of nearly 90 years with operators, authorities and civil aviation organizations in the aerospace sector. Relationship of trust with the European Commission, the European Aviation Safety Agency (EASA), the European Defence Agency (EDA), the French Ministry of Defence and many others. Trainers with a dual competency: expertise gained in the field, and strengthened by consultancy and teaching experience (gained in a recognized organization and/or in teaching). A training engineering team at your disposal for all your projects Maintenance 100 3

4 Bureau Veritas Aeronautics & Space Division INTER-COMPANIES TRAINING Participate in an inter-companies training in our premises (please contact us for details): Maximum of 12 students per session to promote exchange and participation of every attendee The price includes the provision of training in our facility, morning and afternoon snacks and lunch Contact our training correspondent (refer to the contacts on the back of this catalogue) to get more details on the planning). IN-HOUSE TRAINING Choose an in-house training and take advantage of the following: Customize our course content with examples close to your own activity Lower rates Choice of training location Scheduling of training sessions according to your calendar constraints Contact us to discuss your requirements. Our training engineering and flight operations team will advise you on your project, and will develop a solution tailored to meet your expectations. Tous nos cours sont également disponibles en Français. Contact us for training courses in other languages. 4

5 Bureau Veritas Aeronautics & Space Division A FLEXIBLE TRAINING OPTION Customized educational program based on standard courses, duration and/or content adjustments Organization of seminars on the topic of your choice Train the trainer with our educational technics training program and acquire the training capability in house to create or customize your own training courses with our assistance BEYOND TRAINING, A COMPREHENSIVE OFFER To go further with helping you meet your challenges, our expertise is another asset for your company. The Aeronautics and Space division offers a complete range of solutions to assist you in achieving your goals. 5

6 Bureau Veritas Aeronautics & Space Division CONTENTS QUALITY STANDARDS 9 QUALITY MANAGEMENT 9 AS/EN 9100 Standard for Design and/or Production Organisations 9 AS/EN 9110 Standard for Maintenance Organisations Brief course 10 AS/EN 9120 Standard for Stockist Distributors 11 AUDIT 12 Auditing techniques for maintenance 12 Auditing Techniques Training for Flight and Ground Operations 13 INDUSTRIAL PERFORMANCE 14 Supply Chain Maturity 14 SCMH (Supply Chain Management Handbook) Assessment tools 15 CIVIL AVIATION REGULATION 16 AVIATION REGULATORY FRAMEWORK 16 EASA regulatory framework structure 16 Aviation Legislation Equivalent to Module 10 of Part Airworthiness Inspector Basic Training 18 Airworthiness Inspector Recurrent Training 19 Flight Operations Inspector Basic Training 20 Flight Operations Inspector Recurrent Training 21 Cabin Safety Operations Training 22 SSP State Safety Programme 23 6

7 Bureau Veritas Aeronautics & Space Division INITIAL AIRWORTHINESS 25 Part 21 subpart J Design Organisation Approval (DOA) 25 Part 21 subpart G Production Organisation Approval (POA) 26 DO-178 Software considerations in airborne systems certification 28 DO-254 Design Assurance for Airborne Electronic Hardware 29 CONTINUING AIRWORTHINESS MANAGEMENT 31 Part M subparts G & I Continuing Airworthiness Management 31 Part M subpart F/G/I Maintenance Organisation for non-large aircraft 32 Maintenance Programme 33 Reliability Programme 34 MAINTENANCE 36 Part 145 EASA Maintenance Organisation Approval (MOA) 36 CCAR 145 CAAC Maintenance Organisation Approval 37 Part 66 Aircraft Maintenance Licence (AML) 38 Part 147 Maintenance Training Organisation Approval (MTOA) 39 Part/FAR 145 & CAR 573 Comparison between EASA, FAA & 40 CAR 573 regulations 40 CRS Certificate of Release to Service 41 Suspected Unapproved Parts (SUP) - Bogus Parts 42 Human Factors Awareness course 43 Human Factors Advanced course 44 Human Factors Equivalent to Module 9 of Part Fuel Tank Safety 46 Electrical Wiring Interconnection Systems (EWIS) - Awareness 47 7

8 Bureau Veritas Aeronautics & Space Division CIVIL AVIATION REGULATORY 49 FLIGHT OPERATIONS 49 EASA Air Operations Aeroplanes 49 EASA Air Operations Helicopters 50 Human Factors in Aviation and CRM 51 Safety Assessment of Foreign Aircraft (SAFA) - Awareness 52 AIRPORT 54 EASA Aerodrome Certification Awareness course 54 SAFETY MANAGEMENT 55 Safety Management System Awareness course 55 Safety Management System Practical implementation 56 SECURITY 57 IATA Dangerous Goods (Categories 1 to 12) 57 AEO Authorised Economic Operator 58 Airport Badge Security 59 Security Programme 60 Threat Detection by X-Ray 61 EUROPEAN STATE AVIATION REGULATION 62 MAINTENANCE 62 EMAR 145 Maintenance Organisation Approval 62 Future EMAR M Continuing Airworthiness 63 EMAR 66 Military Aircraft Maintenance Licence - MAML 64 EMAR 147 Maintenance Training Organisation Approval 65 8

9 QUALITY STANDARDS Quality Management AS/EN 9100 Standard for Design and/or Production Organisations Have a detailed understanding of the requirements related to the Quality Management Systems for design and production activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit Quality staff and internal auditors Managers of the organization Anyone involved in the certification process None Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9100 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge 2 days 9

10 QUALITY STANDARDS Quality Management AS/EN 9110 Standard for Maintenance Organisations Brief course Have a general understanding of the requirements related to the Quality Management Systems for maintenance activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit Quality staff and internal auditors Managers of the organization Anyone involved in the certification process Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9110 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge Having followed the full course AS/EN day 10

11 QUALITY STANDARDS Quality Management AS/EN 9120 Standard for Stockist Distributors Have a detailed understanding of the requirements related to the Quality Management Systems for distribution and resale activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit Quality staff and internal auditors Managers of the organization Anyone involved in the certification process None Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9120 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge 1 day 11

12 QUALITY STANDARDS Audit Auditing techniques for maintenance Have a detailed understanding of the main principles and objectives of an audit quality system in compliance with a specific standard (ISO 9001 EN91xx Part 21 Part 145 etc.) Know and be able to apply audit preparation, planning, conduct, evaluating, reporting and follow-up methodology, in a lean way and with high added value Know the personal attributes related to communication and behaviour of the auditor in order to manage relationships during the audit Quality managers, internal auditors Any personnel involved in internal or external auditing None Principles of audit Introduction to ISO standard: Key definition related to audits Audit planning Role of the audit client Audit programme Audit phases: Initiating of the audit Conducting document review Preparing for the on-site audit activities Conducting on-site audit activities Preparing, approving and distributing the audit report Completing the audit Conducting audit follow-up Communication during the audit Auditor s behaviour and attitudes Exercises to consolidate acquired knowledge Audit simulation 3 days This course can be combined with training courses on aerospace quality standards (EN 9100, EN 9110, EN 9120) or aviation regulations (Part 145, Part M, etc.) in order to apply audit techniques to aeronautics 12

13 QUALITY STANDARDS Audit Auditing Techniques Training for Flight and Ground Operations Understand how to conduct effective Part OPS compliance monitoring activities in relation to flight operations. Understand how to conduct compliance monitoring activities in relation to contracted activities such as ground handling Knowledge of effective compliance monitoring process which will provide adequate feedback to the Accountable Manager, in line with determination of the root causes of findings and adequacy of corrective actions Knowledge of compliance monitoring techniques to facilitate a fully effective compliance monitoring process in relation to flight and ground operations and supporting the achievement of business objectives Compliance Monitoring Managers, Quality Managers and Auditors Accountable Managers and Flight Operations Managers willing to understand and ensure that the compliance monitoring and associated audit process will provide them with sufficient assurance of the adequacy and effectiveness of operations in relation to regulatory compliance Management system requirements of Part OPS The Principles of Management System The role & responsibilities of a Compliance Manager Compliance auditing as an integral part of management Development of compliance monitoring programmes Compliance auditing and reporting methods Audit planning and development of check lists Best practices in audit conduct Auditing skills and techniques Factual reporting of audit findings Interactive audit role play activity Audit reports and records Non-compliance root cause determination, Corrective action and audit follow-up Competency and evaluation of the auditors Psychological aspects of auditing Auditor personal attributes, knowledge and skills Education, work experience, auditor training and audit experience Aviation operations background 3 days 13

14 QUALITY STANDARDS Industrial performance Supply Chain Maturity Know and use tools including IAQG tool in measuring performance of industrial processes from existing or potential suppliers and your own organization: SSCAM (Supplier Selection & Capability Assessment Model) Understand the improvement process of performances of suppliers and of your organization (self-assessment) Lead an assessment of the maturity level of industrial performances using SSCAM and develop an action plan/ improvement plan of the industrial network of your organization and/or the organization. Quality Department staff, first and second parts auditors Managers of the different organization sectors Any staff involved in the certification process The international aviation regulatory environment : IAQG and their missions SCMH (Supply Chain Management Handbook) tool : SSCAM (Supplier Selection & Capability Assessment Model) and associated documents.. Processes and their contributing factors Maturity Levels Maturity level evaluation Assessment Report of the maturity level Evaluation of the organization and visualization of results Identification of gaps and issue of action plan / improvement Follow-up of actions Practical exercises of evaluation and issue of the action plan This course was developed in partnership with EAQG Knowledge of the process approach 1 day 14

15 QUALITY STANDARDS Industrial performance SCMH (Supply Chain Management Handbook) Assessment tools Know and use the 2 IAQG tools with regard to performance evaluation of industrial processes of your suppliers and of your own organization (self-assessment): SSCAM PPDAC Control the performances improvement approach of your suppliers and subcontractors and your organization using the two IAQG dedicated tools Lead an assessment of the maturity level of industrial performances and develop an action plan /improvement plan of an organization industrial network Use a PPDAC questionnaire as a supplementary guide to SSCAM in order to perform a more detailed assessment of the organization or of an ability to assess risks and interactivity between processes Quality Department staff, first and second parts auditors Managers of the different organization sectors Knowledge of the process approach The international aviation regulatory environment: IAQG and their missions IAQG SCMH (Supply Chain Management Handbook) Tools, SSCAM & PPDAC: SSCAM The organization industrial processes the process Contributing factors, the organization maturity level evaluation The maturity level Evaluation Report PPDAC o From certification to improvement of products o The tool use and adaptation with regard to the company objectives o Preparation to Process or Organization evaluation Evaluation of the organization and visualization of results Identification of gaps and issue of action plan improvement/plan Follow-up of actions Practice exercises of evaluation and issue of the Action Plan This course was developed in partnership with EAQG 2 days 15

16 CIVIL AVIATION REGULATION Aviation Regulatory Framework EASA regulatory framework structure Knowledge of the European regulatory framework of civil aviation in its international and European context Become familiar with the new European Regulations structure Understand the implications of members states and their own national regulation Everyone None Presentation of the EASA and its new responsibilities Presentation of the EU regulations adoption process Presentation of the new European regulations structure Presentation of the new divisions of responsibilities between EASA and the Members States The EASA flight standards regulations (Air Crew, Air operations and TCO) The EASA ATM/ANS regulation (Air Traffic Controllers and Air Navigation System) The EASA Aerodrome regulation (Aerodrome certification) 1 day 16

17 CIVIL AVIATION REGULATION Aviation Regulatory Framework Aviation Legislation Equivalent to Module 10 of Part 66 Be familiar with the international and European requirements and their relationship with other airworthiness regulations codes Have a detailed understanding of EASA regulations, approvals, and associated privileges Have an understanding of legal responsibilities Be familiar with the regulation document layout Accountable managers, quality and technical managers Anyone involved in civil aircraft operation, maintenance and continuing airworthiness Overview of the international and European regulation framework The EASA Part 66 regulation (Maintenance personnel licenses) The EASA Part 145 regulation (Approved maintenance organizations) The EASA OPS regulation (Commercial Air Transport) The EASA Part 21 regulation (Certification of Aircraft) The EASA Part M regulation (Continuing Airworthiness) International and national specifications (SB, CRS, ETOPS etc.) Control of acquired knowledge General knowledge in aeronautical field of civil aircraft operation, maintenance and continuing airworthiness 4 days This course covers all topics of Module 10 (Part 66 Appendix 1) 17

18 CIVIL AVIATION REGULATION Civil Aviation Authorities Airworthiness Inspector Basic Training Understand all the airworthiness aspects based on the international regulations and EASA requirements Understand all necessary information in relation to the tasks the Airworthiness Inspector must accomplish within the frame of their airworthiness duties Acquire an exhaustive review of all the tasks that have to be performed by an Airworthiness Inspector Prospective and new National CAA Airworthiness Inspectors and representatives of operators in contact with the aviation authorities Knowledge in Airworthiness and Operations and Management concepts International requirements (ICAO SARPS and Documents) EASA requirements Responsibilities of the State and State regulatory system The role, duties and responsibilities of the Airworthiness Inspector Human Factors Safety Management System Initial & Continuous Airworthiness EASA Part M & EASA Part 145 Airworthiness functional organisation and documentation Airworthiness operational organisation and documentation Certificates, approvals, bulletins, directives, permits, licenses and supervision reports that are used within the frame of airworthiness task accomplishment Oversight processes 5 days Note: On-Job Training (OJT) in local national procedures is normally performed at national level, with the assistance of Bureau Veritas (on request). 18

19 CIVIL AVIATION REGULATION Civil Aviation Authorities Airworthiness Inspector Recurrent Training Addressing of special focus areas and detailed training on selected areas Provision of updated information on revised and new airworthiness legislation Remaining of Airworthiness Inspector qualifications through a continuous upgrade process National CAA Airworthiness Inspectors and personnel from organisations being subcontracted to perform operational oversight functions Update on: ICAO SAPRS and documents EASA requirements Airworthiness Inspector recurrent training requirements The role, duties and responsibilities of the Airworthiness Inspector (reminder) Airworthiness inspections Facility inspections Oversight processes Auditing procedures Workshops with all participants Basic Airworthiness training 2 days 19

20 CIVIL AVIATION REGULATION Civil Aviation Authorities Flight Operations Inspector Basic Training Understand the basic requirements of the AOC safety oversight and provide a platform for further study Understand the role & responsibilities of the flight operations inspector Compliance with international regulations (ICAO SARPS) and EASA requirements for FOI qualification & continuous upgrade process including recurrent training at regular intervals Acquire oversight techniques and auditing procedures Knowledge in SSP and SMS implementation Prospective and new National CAA Flight Operations Inspectors and personnel from organisations being subcontracted to perform operational oversight functions Training and management experience in aviation as an asset International requirements (ICAO SARPS and Documents) EASA and National requirements The role, duties and responsibilities of the FOI AOC issuance and continuing oversight Flight inspections Ramp inspections Cabin safety oversight Human Factors in Aviation and CRM Regulatory auditing techniques Aircrew training standardisation MMELs and MELs Flight data Monitoring Leasing Aircraft maintenance and continued airworthiness Compliance monitoring Safety Management Systems Dangerous Goods 5 days Note: On-Job Training (OJT) in local national procedures is normally performed at national level, with the assistance of Bureau Veritas (on request). 20

21 CIVIL AVIATION REGULATION Civil Aviation Authorities Flight Operations Inspector Recurrent Training Addressing of special focus areas and detailed training on selected areas Provision of updated information on revised and new operational aviation legislation Remaining of FOI qualifications through a continuous upgrade process National CAA Flight Operations Inspectors and personnel from organisations being subcontracted to perform operational oversight functions Initial (basic) FOI training and On-Job- Training Update on: ICAO SAPRS and operational issues EASA OPS with current updates, including AMCs and GMs for continuing safety oversight of commercial and non-commercial organisations FOI recurrent training requirements The role, duties and responsibilities of the FOI (reminder) Ramp inspections Flight inspections Facility inspections Oversight techniques Auditing procedures Workshops with all participants 2 days 21

22 CIVIL AVIATION REGULATION Civil Aviation Authorities Cabin Safety Operations Training Understand the factors which a regulator will need to include in a cabin safety oversight programme Detailed knowledge of Air OPS cabin safety requirements and their implementation Knowledge of establishing a cabin safety inspection programme National CAA Flight Operations Inspectors and Cabin Safety Operations Inspectors Basic knowledge of the international and Air OPS requirements for cabin safety operations 3 days Cabin Crew Training and related requirements: Initial Cabin Crew (CC) training Cabin crew Recurrent training Cabin crew Refresher training Cabin crew conversion and differences training Single cabin crew operations training Senior Cabin Crew Member (SCCM) training Familiarization training Cabin crew safety procedures manual and training manual Cabin crew training records Cabin Safety Inspection Programme: Aircraft inspection Demonstration/proving flight Cabin ramp inspection Cabin crew pre-flight briefing Cabin crew pre-flight cabin emergency & safety equipment check Cabin flight inspection Passenger safety related information: Passenger safety briefing cards Pre-flight safety briefings Passenger briefings in emergency Emergency evacuation: Emergency evacuation procedures Emergency evacuation demonstration test (AC A) 22

23 CIVIL AVIATION REGULATION Civil Aviation Authorities SSP State Safety Programme Provide participants understanding of: State Safety Programme concepts ICAO Standards and Recommended Practices (SARPs) on SSP The relationship between SSP and SMS The responsibilities related to safety oversight Develop participants knowledge to implement an SSP Plan the implementation of an SSP Director General of the Civil Aviation Authorities Representatives from Civil Aviation Authorities with responsibilities regarding SSP or SMS Introduction to the safety concept Regulatory requirements of Civil Aviation Authorities SSP definition and objectives Relationship between SSP and SMS SSP framework: Safety Policy & Objectives Safety Risk Management Safety Assurance Safety Promotion Presentation of the European Aviation Safety Programme & Plan (EASP) Implementation of SSP Development of the SSP manual Safety oversight: audit techniques None 1 day 23

24 CIVIL AVIATION REGULATION Civil Aviation Authorities Also contact us for: Safety Management System Inspectors Training dedicated to Civil Aviation staff in charge of oversight related to SMS for aeronautical organisations including carriers, airports, manufacturers and maintenance organisation ICAO Safety Audit (USOAP) Train personnel from Civil Aviation Authorities to the USOAP audit and to the 19 ICAO Annexes requirements Accidents & Incidents investigation This course, after presenting the role of accidents/incidents investigation within the safety management, introduces the investigation techniques as well as the associated model and tools 24

25 CIVIL AVIATION REGULATION Initial Airworthiness Part 21 subpart J Design Organisation Approval (DOA) Knowledge of PART 21 Subparts for enhanced understanding of their interconnectivity and contribution to airworthiness Good understanding of specific requirements of Part 21 particularly those in Subpart J relative to Design activities (DOA) Quality Assurance, airworthiness management, engineering, method, control, and customer service staff International Civil Aviation Regulations European civil aviation regulations structure The concept of approval and its implications The different Subparts in Part 21 Detailed presentation of Part 21 Subpart J requirements: DOA approval Obligations and rights related to the approval DAO approval process presentation Initial issuance of DOA approval Continuing DAO approval process Control of acquired knowledge General knowledge in aeronautical field 1 day 25

26 CIVIL AVIATION REGULATION Initial Airworthiness Part 21 subpart G Production Organisation Approval (POA) Be familiar with the EASA regulation for the production of aircraft Have a detailed understanding of the EASA PART 21G (POA) requirements and know its scope and objectives related to conception and production of aeronautical materials (components) Assurance Quality, airworthiness management, engineering, method, production, control, and customer service staff General knowledge in aeronautical field 1 day ICAO: Overview of the international regulations EASA (European Aviation Safety Agency): History and Organisation European Regulations (IR, CS etc.) Regulation structure Status on new regulations developments The EASA PART 21: Presentation of the document, objectives Definitions "Design Organisation Approval" (DOA) "Production Organisation Approval" (POA) Additional Chapters: TC, modifications & STC, repair definition, ETSO etc. Detail review of the Subpart G (Production Approval) How to use the EASA form 1 Control of acquired knowledge 26

27 CIVIL AVIATION REGULATION Initial Airworthiness Also contact us for: Part 21 subpart B Type-Certificates Understand the process that allows the Civil Aviation Authorities to issue Type Certificates for aircraft and then manage changes to such TC Part 21 subpart D/E Changes to Type Certificates and Supplemental Type Certificates Presentation of the processes for the approval of changes, depending on their classifications and on the privileges of the applicant Part 21 subpart M Repairs Understand the process for the approval of repairs as well as the associated requirements and DOA privileges 27

28 CIVIL AVIATION REGULATION Initial Airworthiness DO-178 Software considerations in airborne systems certification Know the requirements related to critical aeronautical software Know the process to be applied for certification of airborne software Know how to adapt this approach in special cases covered by the standard (automatic coding, software reuse...) Project managers, software managers, methods engineers, people in charge of the certification of airborne systems, quality assurance managers Any staff involved in developing software for complex or highly integrated aircraft systems General knowledge of software engineering and software Quality Assurance 2 days Regulatory context of certification General principles and system aspects: System certification VS software certification Software levels Architectural options Development planning: Definition of the lifecycle Objectives and planning activities Transition criteria Plans and standards The environment (methods, tools...) Development process Supporting activities: Verification Configuration management Quality Assurance Demonstration of compliance: Traceability information Verification Certification coordination Specific aspects: Commercial software Software reuse Development tools and environment Specific means of compliance 28

29 CIVIL AVIATION REGULATION Initial Airworthiness DO-254 Design Assurance for Airborne Electronic Hardware Know the requirements applicable to airborne electronic hardware Know the procedure to be applied for the certification of airborne hardware Project Managers, hardware managers, methods engineers, people in charge of the certification of airborne systems, quality assurance managers Any staff involved in the development of electronic hardware (PCB, ASIC, PAL...) for complex or highly integrated aircraft systems General knowledge in electronics design 2 days Regulatory context of certification General principles and system aspects: System certification VS hardware certification The levels of criticality of the equipment Development planning Development process: Requirements collection Preliminary and detailed design Realization Transfer into production Acceptance testing Mass production Support activities: Verification and validation Configuration management Quality Assurance Demonstration of compliance: Documentation and information traceability Specific aspects: Materials Trade The reused materials In-service experience Tool qualification 29

30 CIVIL AVIATION REGULATION Initial Airworthiness Also contact us for: SB Service Bulletin Understand the concept of Service Bulletin, the different SB categories and how to establish, approve and issue a Service Bulletin. Individual Aircraft Certification Understand the Individual Aircraft Certification process and the requirements to comply with in order to obtain a Certificate of Airworthiness (C of A). Part/CCAR 21 Comparison between EASA and CAAC regulations Know the main differences between Chinese and European regulations for the Design and Production of aircraft and their components 30

31 CIVIL AVIATION REGULATION Continuing Airworthiness Management Part M subparts G & I Continuing Airworthiness Management Have a detailed understanding of the EASA Part M requirements related to the management of aircraft airworthiness Be able to create and maintain a Part M approval Have an understanding of legal responsibilities Be familiar with the regulation document layout Technical managers in air transport companies, accountable managers Technical and Quality Managers, Quality Auditors of repair stations (aircraft or components) Anyone involved in maintenance organizations General overview of the European regulation General overview of all subparts of the EU 2042/2003 European regulation Part M Definition of responsibilities Definition of Continuing Airworthiness Management Maintenance standards Aviation components Continuing airworthiness management Organisation (CAMO) Continuing airworthiness management exposition (CAME): presentation of the document, objectives, content Certificate for Release to Service (CRS) Airworthiness Review Airworthiness Review Certificate (ARC) issue Control of acquired knowledge General knowledge in aeronautical field 1 day 31

32 CIVIL AVIATION REGULATION Continuing Airworthiness Management Part M subpart F/G/I Maintenance Organisation for non-large aircraft Getting to grips with the applicable non-large aircraft maintenance requirements in Europe Understand how to obtain and maintain a Part M subpart F approval Have an understanding of legal responsibilities Managers and personnel involved in light aircraft maintenance Aircraft Owners, Presidents and Technical Managers of flying school Aircraft engineers Knowledge of aviation and airworthiness principles Regulation structure Introduction to the Part M subparts Definitions of responsibilities Definition of Management, Continuing Airworthiness Maintenance standards Aircraft components Maintenance Organization structure Maintenance Organisation Manual Certificate of Release to Service (CRS) Airworthiness Review Certificate (ARC) Issue and renewal of ARC Importation of Aircraft Assessment of acquired knowledge 2 days 32

33 CIVIL AVIATION REGULATION Continuing Airworthiness Management Maintenance Programme Understand the objectives and the role of a Maintenance Programme Develop and use the Maintenance Programme Update and improve a Maintenance Programme Personnel in charge of Continuing Airworthiness and involved in the development and use of Maintenance Programme and Reliability Programme Basics of the regulatory environment for the continuing airworthiness management of aircraft 1 day Course Plan General Concepts: General Principles of the Maintenance Programme (MP) Definition and nature of the different manuals Responsibility, Applicability, Approval Development State regulatory requirements Instructions for Continuing Airworthiness (ICA) The MSG-3 process The certification requirements (ALI, CMR) EWIS and CDCCL Modifications & Operations MP for a fleet of the same aircraft type Customization of a MP to a particular aircraft Change Management Predictive Operation of the aircraft Low Utilisation Requirements (LUR) Specific type of operation (weather, environment, manoeuvre, ETOPS...) Structure and contents of a MP Background & paging Recommendations & mistakes to be avoided Pitfalls and recommendations Three case studies Amendment - Optimization MP amendment and annual update MP optimization and use of Reliability Programme Merging of maintenance tasks Approval Steps and approval Process Documents introduced by the Authority Indirect approval 33

34 CIVIL AVIATION REGULATION Continuing Airworthiness Management Reliability Programme Understand the objectives and stakes related to a Reliability Programme Develop and interpret the results of the Reliability Programme Introduce the outcome of the reliability analysis into the Maintenance Programme Personnel in charge of Continuing Airworthiness and involved in the development and use of Maintenance Programme and Reliability Programme Basics of the regulatory environment for the continuing airworthiness management of aircraft 1 day General History and evolution of aircraft maintenance concepts Definition and objectives of a Reliability Programme Relationship between Reliability Programme & Maintenance Programme Reliability Programme management in the CAME Regulatory Requirements Review of the different regulatory requirements When is a Reliability Programme required? Case studies Examples of indicators that can be used to track reliability Definition of alert levels Example of application: reliability problem of the OFV Sources Sources of data to develop a Reliability Programme Examples of incidents Part removal rate and reliability tracking Information processing Calculation of indicators Data processing by simple analysis Form and content of a reliability report Example of Reliability Reports Data Analysis Method of examining data Consequences of Data Analysis Decisions Example of cost-benefit analysis Engine Condition Monitoring General principles of engine reliability 34

35 CIVIL AVIATION REGULATION Continuing Airworthiness Management Also contact us for: Airworthiness Review Know-how related to the aircraft records review and aircraft physical examination required for the issuance of an Airworthiness Review Certificate or a recommendation to the competent Authority. 35

36 CIVIL AVIATION REGULATION Maintenance Part 145 EASA Maintenance Organisation Approval (MOA) Have a detailed understanding of the EASA Part 145 requirements and its relationship with other airworthiness regulations codes Be able to create and maintain an approval for aircraft and components maintenance Have an understanding of legal responsibilities Be familiar with the regulation document layout Accountable managers, quality and technical managers, quality auditors of repair stations (aircraft or components) Accountable managers and quality managers of PART 145 approved organizations Anyone involved in maintenance organizations General overview of the new European regulations The EU 2042/2003 European regulation Part 145: Detailed presentation Definitions Quality requirements including the AMCs Maintenance Organisation Exposition (MOE): Presentation of the document, objectives Content Additional procedures versus the JAR 145 MOE Responsibilities related to certification and the aircraft Certificate for Release to Service (CRS) The components Certificate for Release to service EASA FORM 1 Control of acquired knowledge None 1 day 36

37 CIVIL AVIATION REGULATION Maintenance CCAR 145 CAAC Maintenance Organisation Approval Have a detailed understanding of the Chinese Regulation CCAR Part 145 requirements, including practical details as regards approval issue and renewal, for aircraft and components repair stations Be able to meet increasing needs of the Chinese aviation market Accountable managers, quality and technical managers, quality auditors of repair stations (aircraft or components) Accountable managers, technical managers of operators Anyone involved in maintenance organizations Knowledge of aircraft maintenance and its regulatory environment (Part 145) 1 day General introduction: international regulation context Regulation stake: safety ICAO The international regulation General introduction: CAAC History Regulation structure Application for CCAR Part 145 R3 approval CCAR Part 145 R3 regulation: Detailed presentation Definitions, requirements Differences with EASA PART145 Differences with CCAR Part 145 R2 Maintenance Manual: document presentation, objectives, content Implementation in the existing documentation (MOE) Release of aircraft component with Form AAC- 038 Control of acquired knowledge 37

38 CIVIL AVIATION REGULATION Maintenance Part 66 Aircraft Maintenance Licence (AML) Know the EASA regulations regarding qualification of certifying staff Have a detailed understanding of the EASA Part 66 requirements and its relationship with other airworthiness regulation codes Have an understanding of legal responsibilities Be familiar with the regulation document layout Have the ability to apply the requirement in a practical manner Accountable managers, quality and technical managers, PART 145 maintenance workshop certifying staff Part 147 training schools managers Knowledge of aircraft maintenance and its regulatory environment (Part 145) 1 day International Aviation environment European community aviation regulations Links between maintenance regulations: Part 145, Part 66, Part 147 Part 66 and the licences principle: Certifying staff categories Application Privileges Experience requirements Basic knowledge requirements and task rating training Equivalence, grandfathering rights Additional trainings Highlights on the last amendment of 2042/2003: New B3 licence Changes in type and group ratings and type training Changes in the privileges of B1 and B2 licences Control of acquired knowledge 38

39 CIVIL AVIATION REGULATION Maintenance Part 147 Maintenance Training Organisation Approval (MTOA) Have a detailed understanding of the EASA Part 147 requirements and its relationship with other airworthiness regulation codes Have an understanding of legal responsibilities Be familiar with the regulation document layout Get the ability to apply the requirement in a practical manner Accountable managers, quality and technical managers, instructors, examiners and staff of training schools managers Accountable managers and quality managers of PART 145 approved organizations Knowledge of aircraft maintenance and its regulatory environment (Part 145) International Aviation environment European community aviation regulations Aircraft maintenance Regulations PART 147 and related AMC: definitions detailed presentation, requirements Organization of an Approved Maintenance training school The Maintenance Training Organisation Exposition (MTOE): presentation of the document objectives structure Basic training: theoretical and practical training Basic knowledge examination Theoretical and practical task rating training 1 day 39

40 CIVIL AVIATION REGULATION Maintenance Part/FAR 145 & CAR 573 Comparison between EASA, FAA & CAR 573 regulations Objectives course Understand the similarities and the main differences between the EASA (European Aviation Safety Agency), the FAA (Federal Aviation Administration) and TCAA (Transport Canadian Civil Aviation) for aircraft and components maintenance requirements Know how to obtain and maintain a FAR145 and CAR 573 Repair Station approval as per the MAG agreement Any personnel involved in a BASA-MIP agreement or seeking such agreement Any staff involved in maintenance of aircraft according to regulation FAR 145 and/or Part 145 Knowledge of regulation EASA Part day International (ICAO) and European regulatory environment Structure of the US regulations Structure of the EU regulations Production and maintenance in the European Union and the United States Maintenance (FAR 145, FAR 43, FAR 65, FAR 121 Subpart L) Integration of FAR 145 and FAR 43 requirements in the regulation Part 145 Taking into account the requirement CAR 573 & 571 in the MAG EASA- TCAA Detailed comparison of EASA Part 145, 14 CFR Part 145 (FAR145) and CAR 573 (TCAA) requirements Release to Service for an EASA Part 145, 14 CFR Part 145 (FAR145) and for the CAR 573 (TCAA) EASA Form 1 dual release Maintenance Organisation Exposition (MOE), the specific chapter for FAA agreement (part 7) and the TCAA (part 8) Control of acquired knowledge 40

41 CIVIL AVIATION REGULATION Maintenance CRS Certificate of Release to Service Course Objectives Know the applicable requirements related to aircraft or aircraft component Release to Service Know the responsibilities associated to the issue of a CRS Accountable managers, technical managers, quality managers, team leaders Any personnel involved in maintenance of aircraft/aircraft component Certifying staff Definition, objectives Certifying staff Qualifications Responsibilities Tasks Intervention of subcontractors Documents used EASA Form 1, CRS-CRM FAA Form Control of acquired knowledge Knowledge of aviation maintenance and regulatory environment 0,5 day 41

42 CIVIL AVIATION REGULATION Maintenance Suspected Unapproved Parts (SUP) - Bogus Parts Course Objectives Knowledge and advice to course participants to enable them to more successfully recognize, manage and report BOGUS PARTS problems. Accountable Any corporate operator, air carrier, manufacturer, repair station and supplier that is involved in the procurement, management, inspection, distribution and approval of parts and components within the aviation supply chain and can be a direct link to prevent a SUP from being installed in an aircraft, engine or system. Knowledge of aviation maintenance and regulatory environment 1 day Environment and History (Definition, issues, History from 1995 to present ) Why should we be concerned about unapproved parts? Cost and impact of installing SUPs Parts Approval Processes Roles and Responsibilities (FAA, EASA, Certificate, holders, Manufacturers, MROs ) Receiving Inspections and how unapproved parts enter the system Determining the status of parts and part substantiation Determining airworthiness of parts Involved In accidents Part Marking Requirements; new and used parts with updated materials Fabrication of parts during maintenance Civil and Legal Impact of producing, selling, certificating, or installing Unapproved Parts What is being done to address SUPs problem? (Industry, Government) Reporting a SUP and interfacing with the FAA/EASA Setting up a SUP program and actions that you can take Services those are available to assist your organization 42

43 CIVIL AVIATION REGULATION Maintenance Human Factors Awareness course Understand the appearance process of human errors and their consequences within the aircraft or component maintenance organisations Know the factors that allow a diminution of these causes Know the approach recommended in the fascicle GSAC P Airline maintenance staff, Part 145 maintenance organisation staff (quality managers, technical managers, engineers, operators, certifying staff, etc.) None 1 day General introduction: A new vision on humans and safety ICAO and EASA answer Awareness about Human Factors : Physiological and medical basis Operator intellectual capacity and limits Human errors and reliability Stress-adaptation-vigilance and attention Communications within a team Systems automation Decision making Resources management within a team The operator, actor of a complex system Synthesis: what is a safe organisation? Dangerous attitudes and their prevention Glossary Control of acquired knowledge Bureau Veritas participated in the writing of Fascicle P

44 CIVIL AVIATION REGULATION Maintenance Human Factors Advanced course Understand the appearance process of human errors and their consequences within the aircraft or component maintenance organisations Know the factors that allow a diminution of these causes Know the approach recommended in the fascicle GSAC P Improve the safety of personnel and products maintained Airline maintenance staff, Part 145 maintenance organisation staff (quality managers, technical managers, engineers, operators, certifying staff, etc.) None 2 days General introduction: A new vision on humans and safety ICAO and EASA answer Detailed presentation of Human Factors : Physiological and medical basis Operator intellectual capacity and limits Human errors and reliability Stress-adaptation-vigilance and attention Communications within a team Systems automation Decision making Resources management within a team The operator, actor of a complex system Exercises on optical illusions Working groups: Actual case studies from videos Exercises showing the importance of human factors in the drafting of procedures Use feedback effectively Introduction to Safety Management System Exercises et psychological tests Control of acquired knowledge Bureau Veritas participated in the establishment of Fascicle P

45 CIVIL AVIATION REGULATION Maintenance Human Factors Equivalent to Module 9 of Part 66 Know the mechanisms of human errors emergence in aircraft maintenance Know how to control those factors Improve the safety of personnel and products People involved in aircraft or component maintenance None 4 days General presentation of human factors Human performance and human limitations The influence of psychology in individual and social actions The various factors affecting human performance The influence of the physical environment The errors inherent in the organisation and execution of tasks The part of communication Mastering the human error process Identification and control of hazards in the workplace Control of acquired knowledge This course covers all topics of Module 9 (Part 66 Appendix 1) 45

46 CIVIL AVIATION REGULATION Maintenance CDCCL FTS Critical Design Control Configuration Limitations Fuel Tank Safety Be compliant with European Decision ED 2007/001/R, which requires personnel involved in Fuel Tank Safety Systems to be trained to CDCCL Be able to give a simple description of the historical background and the elements requiring a safety consideration, using common words and showing examples of nonconformities Quality managers, quality auditors, engineers, people in charge of storage Any personnel involved in aircraft maintenance activities General knowledge in aeronautical field and in aircraft maintenance regulation 0,5 day History and concepts of Fuel Tank Safety Examples of Accidents Analyses and answers FAA and EASA Explanations and Fire Triangle Fire Causes Fire prevention Concepts and requirements to be met Concepts of Critical Design Configuration Control Limitations and Requirements The Airworthiness Limitation Items (ALI) fuel system Design Requirements FAA 14 CFR 25 and EASA CS 25 AMC Development Part M and 145 Design Changes Maintenance procedures Changes Changes to the MOE and job cards Development of inerting systems of reservoirs 46

47 CIVIL AVIATION REGULATORY Maintenance Electrical Wiring Interconnection Systems (EWIS) - Awareness Technical and regulatory knowledge in safety on electrical wiring interconnection systems Understand the application of this regulation Personnel involved in the maintenance or management of the continuing airworthiness of aircraft Personnel involved in maintenance working near fuel tanks Background and context of the implementation of the safety and precautionary approach to systems Electrical wiring interconnection Requirements regulation: CS 25, Appendix H 25.4 (a) (3) and 25.5 AMC to Appendix H 25.4 (a) (3) and 25.5, and AMC Focus on AMC 20-21: Enhanced Zonal Analysis Procedure (EZAP) Guidance for General Visual Inspection (GVI) Protection and caution Analysis of degraded situations in terms of safety None 1 day 47

48 CIVIL AVIATION REGULATION Maintenance Also contact us for: Part/CCAR 145 Comparison between EASA and CAAC regulations Learning about the main differences between European and Chinese regulations for the maintenance of aircraft and their components 48

49 CIVIL AVIATION REGULATORY Flight Operations EASA Air Operations Aeroplanes Know the new EASA regulation transposed into European law as concern aircraft operations Be able to take into account the requirements of Quality Assurance in the operator flight operations division Flight Operations Managers, Chief Pilots, Operations Control Managers, Flight Crew Members and Cabin Crew Members Quality staff None Regulatory environment: history, organization, operation EASA Air Operations structure including Regulations governing: Annex I - Definitions for Annexes II to VIII Annex II - Part-ARO, Authority Requirements for Air Operations Annex III - Part-ORO, Organisation requirements for CAT Operators Annex IV - Part-CAT, technical requirements for CAT Operations with Aeroplanes Annex V - Part-SPA, requirements for operations requiring specific approval Documentation Forms 2 days 49

50 CIVIL AVIATION REGULATORY Flight Operations EASA Air Operations Helicopters Know the new EASA regulation transposed into European law as concern aircraft operations Be able to take into account the requirements of Quality Assurance in the operator flight operations division Flight Operations Managers, Chief Pilots, Operations Control Managers, Flight Crew Members and Cabin Crew Members Quality staff None Regulatory environment: history, organization, operation EASA Air Operations structure including Regulations governing: Annex I - Definitions for Annexes II to VIII Annex II - Part-ARO, Authority Requirements for Air Operations Annex III - Part-ORO, Organisation requirements for CAT Operators Annex IV - Part-CAT, technical requirements for CAT Operations with Helicopters Annex V - Part-SPA, requirements for operations requiring specific approval Documentation Forms 2 days 50

51 CIVIL AVIATION REGULATORY Flight Operations Human Factors in Aviation and CRM Understand the human factors affecting individual and team behaviour Understand the nature of human error Identify and predict the potential human error Know the strategies for reducing or controlling human error and adopt a credible, non-punitive policy toward human error Identify treats before they become errors Develop effective risk management practices All employees within aviation authorities and operators, including post holders, quality staff, air crews, SMS manager, heads of departments and operations managers Interest in achieving knowledge in the understanding of the human factors in aviation and the CRM concept as it applies to different working environments 3 days Human Error and Reliability: Types of error Error chain Treat and error management Company safety culture, SOPs and organizational factors Stress: Rational VS automatic thought processes Acute stress responses and effects on performance Delayed responses under stress Stress and human performance Stress and task complexity Stress tolerance Workload and task allocation Fatigue and subtle pilot incapacitation Effective Communication: Forms, barriers and countermeasures, communication styles Inquiry, advocacy and assertiveness Conflict resolution Feedback and critique Situational Awareness: Components of SA Information processing Development of a mental model Clues to the loss of SA SA and Automation Decision Making: Decision Making types Leadership, Team Behaviour and Synergy Leadership and followership Teams, team working and crew coordination Leadership and managerial skills 51

52 CIVIL AVIATION REGULATORY Flight Operations Safety Assessment of Foreign Aircraft (SAFA) - Awareness Knowledge of SAFA Programme & necessary information on how to prepare crews & aircraft for SAFA RI Understand the check list of the items to be checked & legal references to ICAO SARPS Familiarize with relevant ICAO standards, EU regulations & SAFA legislation Build up crew & operator communication with SAFA inspector and authorities Flight operations, training & quality staff from Commercial Air Transport & General Aviation operators (>5.700 kg MTOM) flying within/into/from European SAFA countries Owners & operators of GA aeroplanes with MTOM <5.700 kg SAFA Programme Legal Aspects (ICAO SARPS, EASA requirements, National obligations, etc.) SAFA Ramp Inspections: Structure of the Ramp Inspection process Impact on the operators turn around process Details on the inspection items Proof of Inspection Form Operators Self Assessment Tool - inspection items and ICAO references Basic knowledge in aircraft equipment and documentation 1 day 52

53 CIVIL AVIATION REGULATORY Flight Operations Also contact us for: ETOPS - Extended Twin Operations Understand the ETOPS concept and the ETOPS requirements with respect to the certification of the aircraft, the authorisation of the airline, and the air operations. Flight Dispatch Know the European requirements regarding the flight preparation and flight monitoring, understand the different steps of the flight preparation MEL Minimum Equipment List Know the contents of a MEL as well as the criteria that must be taken into account in the design from the Master MEL (MMEL) of the manufacturer Operations Manual Know the contents of an Operations Manual and learn how to develop and maintain a manual describing the aircraft operations and being compliant with regulations 53

54 CIVIL AVIATION REGULATORY Airport EASA Aerodrome Certification Awareness course Describe the certification regulatory framework Describe the new EASA regulation on aerodrome safety (N 139/2014) Understand all requirements for certification Ensure understanding of the certification process Provide input to the drafting of an Aerodrome Manual Quality Managers, Safety managers, and Security managers Any staff involved in airport management Any staff involved in the aerodromes certification process airfields Introduction the aerodrome Safety Presentation of the aerodrome certification requirements (including ICAO Annex 14 and Doc 9774) Presentation of the new EASA aerodrome regulation (intention, scope, implementation, major figures and impact assessment) Presentation of the national aerodrome certification regulatory framework Présentation of EASA requirements (CS, AMC, GM) Presentation of the aerodrome certification process : Conversion of the national certificate Direct Certification Aerodrome certificate issuance and renewal None 1 day 54

55 CIVIL AVIATION REGULATORY Safety Management Safety Management System Awareness course Provide participants understanding of: safety management concepts ICAO Standards and Recommended Practices (SARPs) on safety management related guidance material Develop participants knowledge to implement an SMS, in compliance with relevant State safety programme (SSP) Accountable executives, Safety & quality managers Other personnel involved in the SMS Operational personnel None Introduction to SMS: Aviation safety and safety managements concepts Why a SMS? Regulatory framework and SMS requirements Presentation of the SMS structure: Safety policy and objectives Safety risk management Safety assurance Safety promotion Key elements of the SMS Hazard identification and risk assessment Safety data collection & analysis Implementation and monitoring of the corrective actions Phased approach to SMS implementation 1 day 55

56 CIVIL AVIATION REGULATORY Safety Management Safety Management System Practical implementation The course objective is to provide participants with a practical approach to the SMS that includes: Proactive, reactive and predictive methods of hazard identification and risk assessment A pragmatic approach to safety management Relevant criteria for the establishment of corrective actions and safety indicators Accountable executives, Safety & quality managers SMS auditors, safety analysts Other personnel involved in the SMS Having completed the awareness course on Safety Management Systems or equivalent 2 days Based on concrete cases and examples, the course illustrate the SMS concept and provide guidance for the practical implementation of the following elements: Safety Policy & Objectives Responsibilities regarding safety management Define a Safety strategy Methods of Risk management Representation model and SHELL model Collect and analysis of safety events Proactive component, how to map the risk and assess the change Reactive component, how to reassess risks from events Predictive component, an introduction to statistical methods Safety Assurance Definition and monitoring of corrective/preventive actions Update the risk map Implementation of relevant safety indicators How to measure the SMS performance Safety Promotion Communicate on the event reporting, safety feedback Create a safety culture 56

57 CIVIL AVIATION REGULATORY Security IATA Dangerous Goods (Categories 1 to 12) Contact us for details on the selected training Personnel handling dangerous goods None From 0.5 day to 5 days Available training Courses Cat 8c, 9, 10, 11, 12 Training: 0.5 day (4 hours) Cat 4, 8b, 7, 10 OPS Training: 1 day (7 hours) Cat 8a Training: 2 days (14 hours) Training Shipper/Forwarding agent/acceptance Cat 1, 3, 6 Including Rad Initial: 5 days (35 hours) Retraining: 3 days (21 hours) Training Shipper/Forwarding agent/acceptance Cat 1, 3, 6 Excluding Rad Initial: 4 days (28 hours) Retraining: 2 days (14 hours) Training on Live Animal Regulation : 2 days (14 hours) Training on Perishable Cargo Regulation : 2 days (14 hours) Bureau Veritas is an IATA Dangerous Goods Accredited Training School (ATS) 57

58 CIVIL AVIATION REGULATORY Security AEO Authorised Economic Operator Being able to prepare and submit the application for approval as an AEO - Authorised Economic Operator Director or manager of security, safety, or quality Director of export or customs services None 4 days Choice of certificate: AEO Certificate «customs simplifications» AEO Certificate «safety/security» AEO Certificate «customs simplifications and et safety/security» Application for AEO certification Self-assessment questionnaire for approved operators: Information relating to activity and operation Topics relating to compliance with customs regulations Compliance of accounting and logistics internal systems Financial solvency Requirements as concern safety and security Instructions Expected levels of compliance: Compliance of means employed by the company Compliance of existing documentation in the company (internal memos, protocols, procedures or practice sheets for which a person or department has been designated to ensure their implementation and updating) Formulation of responses to the application form and questionnaire Communication and provision of answers consistent with the expectations of auditors repository Presentation of requested documents 58

59 CIVIL AVIATION REGULATORY Security Airport Badge Security Know the security requirements applicable when accessing the airport restricted areas Any staff holding an airport identification card, and having access to restricted areas None 3 hours Acts of unlawful interference perpetrated against aviation Applicable rules Security objectives and organisation Rules of access control and screening for entering security restricted areas Security restricted areas: Aircraft, Baggage, Freight, Passengers Signage and marking relating to access and circulation in the security areas Rules to be watchful and report to the relevant State Authority in case of abnormal situation Penalties incurred by individuals for breaches Control of acquired knowledge This course covers all the European requirements (Chapter 11 of European Regulation 185/2010) 59

60 CIVIL AVIATION REGULATORY Security Security Programme Know how to write and update the security program of the company based on the obligations inherent in the activity of the company Managers and Accountable Managers Safety Managers, Security Managers, Quality Managers Security Correspondents None 4 days Knowledge and understanding of the company's obligations concerning security: Security Programme Monitoring the implementation of security measures Training of personnel Duties and responsibilities of the company Identify the processes involved in security to adopt and implement in the activity: Organization in the enforcement of security measures Training Organization Activity Procedures Methods and tools for the control of security: Control the execution of security measures Records of incidents Incident handling Information traceability Information and communication for people Tutorial: Writing or updating the Security Programme Writing a Training Plan 60

61 CIVIL AVIATION REGULATORY Security Threat Detection by X-Ray Being able to detect threats, prohibited or forbidden articles using a screening equipment (RX) Professionals using screening equipment (RX) None 3 days General operation of equipment: Tunnel Screen Control keyboard Interpretation of radioscopic images: Organic material Inorganic material Concealment area Control methodology Detection of prohibited items on the site based on features (e.g. camera, phone) Detection of illicit substances Detection of illegal objects, threats: Weapons Explosives and explosive devices Dangerous objects 61

62 EUROPEAN STATE AVIATION REGULATION Maintenance EMAR 145 Maintenance Organisation Approval Understand the objectives of EMAR 145, regarding specifically its contribution to the continuing airworthiness management of military or state aircraft in the framework of the European Military Regulation Knowledge of the detailed requirements of the EMAR 145 General overview of the European state aviation regulation Introduction to EMAR 145: Scope Definitions Approval process Accountable Managers, Technical Managers, Quality & Safety Managers, Quality Auditors and other actors of maintenance organisation for Military/State aircraft/parts All individuals involved in a process related to European Military Airworthiness Regulation None The EMAR 145 regulation structure Detailed and comprehensive overview of EMAR 145, including relevant AMCs 1 day 62

63 EUROPEAN STATE AVIATION REGULATION Maintenance Future EMAR M Continuing Airworthiness Understand the objectives of future EMAR M, regarding specifically its contribution to the continuing airworthiness management of military or state aircraft in the framework of the European Military Regulation Knowledge of the detailed requirements of the future EMAR M Accountable Managers, Technical Managers, Quality & Safety Managers, Quality Auditors and other actors of maintenance organisation for Military/State aircraft/parts All individuals involved in a process related to European Military Airworthiness Regulation None General overview of the European state aviation regulation General overview of all subparts of the European regulation EMAR M Definition of responsibilities Definition of Continuing Airworthiness Management Maintenance standards Aviation components Continuing airworthiness management Organisation Continuing airworthiness management exposition: presentation of the document, objectives, content Certificate for Release to Service (CRS) Airworthiness Review Airworthiness Review Certificate (ARC) issue Control of acquired knowledge 1 day 63

64 EUROPEAN STATE AVIATION REGULATION Maintenance EMAR 66 Military Aircraft Maintenance Licence - MAML Deep knowledge of the European Military requirements regarding the Training for applicant for exercising certification privileges by getting a recognized Licence within the participating Member States to the MAWA Forum Understanding of the objectives of the EMAR 66 and detailed implementation rules Accountable Managers, Quality & Safety Managers, Certifying Staffs and and other actors of maintenance organisation for Military/State aircraft/parts Introduction: Scope European Regulation Framework Definitions MAML process Detailed and comprehensive overview of EMAR 66 Licence categories and privileges The experience requirements Basic Training and Type/task Training Conversion provisions Entitlement process Educational Leaders and Accountable Managers of Maintenance Training Organisation Knowledge of State/Military Aircraft Maintenance framework and related Regulation 1 day 64

65 EUROPEAN STATE AVIATION REGULATION Maintenance EMAR 147 Maintenance Training Organisation Approval Know the requirements of the regulations EMAR training center for military aircraft or state to obtain a license EMAR maintenance staff 66 Accountable Managers, Technical Managers, Quality & Safety Managers, Quality Auditors, Educational leader and trainer/examiner of Training Centres Accountables Managers and Quality Manager of Aircraft Maintenance Organisation for State/Military Aircraft. Introduction : Scope European Regulation Framework Definitions Approval process The EMAR 145 chapters Detailed and comprehensive overview of EMAR 145, to include relevant AMCs EMAR 66 knowledge 1 day 65

66 GENERAL CONDITIONS OF SERVICE Article 1 All actions and services provided by any company of the Bureau Veritas group, individually designated hereafter as "Bureau Veritas" are governed by the following General Conditions of service. Accordingly, all contracts, agreements or other arrangements entered into by Bureau Veritas, for the performance or supply of services, shall in all respects be governed by these conditions, except where such conditions are at variance with legal provisions governing services performed on behalf of governments or government bodies, or the law of the place where the said agreements or contracts are made or are to be implemented, in which case relevant national or local laws shall take priority. Article 2 Bureau Veritas, in the capacity of an independent third party, supplies information in the form of ascertainment, advice, assessment or recommendations, for the principal purpose of contributing to the prevention of the risks to which the beneficiaries of its services are exposed, and of helping them assure the quality of their products or services. To this end, Bureau Veritas performs actions including surveys, inspections, verifications, assessments, audits or appraisals. In the course of such performance, it has recourse to techniques and processes such as examination, sampling, testing, analysis and measurement, thereby enabling it to exercise complete independence, impartiality and objectivity in collecting the information it has been requested to supply. Such information is communicated to the beneficiary in the form of an inspection sheet, report, certificate, attestation or mark, or by any other suitable means. All such activities are hereafter referred to collectively as "Bureau Veritas Services". Article 3 Bureau Veritas undertakes certain services, meeting requirements which do not correspond to the definition in article 2 above, only by special arrangement. Such special services comprise, without being confined to: 3.1 Qualitative or quantitative guarantees; 3.2 Preshipment inspections under the terms of a government import control scheme; 3.3 Combined services, comprised of concurrent and consecutive operations; 3.4 Supervision of complete industrial project schemes, including consulting, monitoring, expediting and progress reporting; 3.5 Value appraisal and price control or assessment; 3.6 Acceptance procedures for goods, works, equipment or any other item, or supervision of their commissioning on behalf of the Principal; Article 4 Bureau Veritas, as the case may be, acts for : Government bodies, or on their behalf, on their direct instructions or as a result of regulatory requirements incumbent on the Principal (as defined in article 4.2 below). In such cases, Bureau Veritas Services are supplied in accordance with relevant legislative or administrative provisions, and Bureau Veritas is legally accountable only to the government bodies concerned Persons or entities issuing the instructions to act, hereafter referred to as "the Principal". No other party is entitled to issue instructions to Bureau Veritas, particularly on the nature and extent of the services, unless so authorised by the Principal. However, Bureau Veritas expressly reserves the right to act at its own discretion in delivering reports and/or certificates, or any other information relating to its services to a third party, if such an act results from instructions from the Principal, or from an undertaking entered into towards the Principal, or derives implicitly from circumstances, trade custom, usage or practice. Article Bureau Veritas undertakes to supply services on the basis of its Quality Assurance Manual, in accordance with proper professional practice, and in compliance with: - Principal's special instructions as confirmed by Bureau Veritas, and, in the absence of such instructions: - terms of Bureau Veritas standard order form and/or specifications of standard contracts, if used, - any relevant professional standard, trade custom, usage or practice, - such methods as Bureau Veritas shall deem suitable on technical and/or financial grounds Bureau Veritas shall exercise due care and skill, and acts in a professional and workmanlike manner: - in the selection and assignment of its personnel, - in performance of its services, considering the state of the art and technology at the time the services are being performed Unless otherwise stipulated, Bureau Veritas, which carries out its investigations at random, does not usually perform any systematic and comprehensive examination. Consequently, Bureau Veritas services cannot be considered as exhaustive. Bureau Veritas representatives are therefore not expected to be in permanent attendance on site, and their visits are normally intermittent and unannounced Article Documents concerning undertakings entered into between the Principal and other interested parties, such as contracts of sale, supply or work contracts, letters of credit, bills of lading, specifications, datasheets, letters of commissioning, certificates of acceptance or conformity, and which are divulged to Bureau Veritas, shall be considered to be for information only, without either extending or restricting Bureau Veritas remits or obligations Unless instructed specially to the contrary by the Principal, Bureau Veritas reports, certificates of inspection and any other relevant information or document relate the facts as recorded by it within the limits of instructions received, and if appropriate state its opinion on such facts; but Bureau Veritas is under no obligation to refer to or report upon any facts or circumstances which are outside the specific scope of its assignment or commission The Principal agrees: To ensure that adequate instructions are given in due time to Bureau Veritas, in order to facilitate proper performance of the requested services ; Except for generally available documents such as codes and standards, to provide Bureau Veritas, either directly or through his suppliers and subcontractors, with all documents necessary for performance of the requested service ; To provide Bureau Veritas with all information and particulars concerning the use or purpose of the items in relation to which Bureau Veritas services are to be provided ; To advise Bureau Veritas of the date on which services are to commence, or be resumed in case of suspension, and also of essential dates affecting the item(s) for which its services have been requested ; To provide Bureau Veritas agents and representatives with all necessary transportation facilities and access to premises where the services are to be carried out, as well as all material means needed for performance of its services ; To ensure that all necessary measures are taken to ensure safety and security of working conditions on site during performance of the requested services ; To provide all manipulations or handling needed for performance of Bureau Veritas services ; To take all necessary steps to eliminate or remedy any obstructions to or interruptions in performance of the requested services ; Fully exercise all his rights and discharge all his liabilities under the contract in connection whereof the services have been requested, failing which Bureau Veritas shall be under no obligation to the Principal. 66

67 GENERAL CONDITIONS OF SERVICE Article 7 When providing services, Bureau Veritas does not take the place of designers, architects, builders, contractors, manufacturers, producers, operators, transporters or owners, who, notwithstanding Bureau Veritas actions, are not released from any of their obligations of whatever nature. In particular, any information and advice supplied by Bureau Veritas shall not be held or construed to amount to approval or acceptance of the items in connection with which the information and advice are supplied. The interested parties are responsible for acting as they see fit, according to the information and advice provided by Bureau Veritas. Neither Bureau Veritas nor any of its agents guarantee the accuracy of such information or advice, or the quality, outcome, effectiveness or appropriateness of any decision or action undertaken on the basis of the said information or advice. Furthermore, none of the services or information provided by Bureau Veritas shall create any obligation bearing on Bureau Veritas or constitute any warranty of proper operation of any equipment or plant that has been subject to any inspection by Bureau Veritas using computer software or hardware of any sort or other comparable concepts (hereafter referred to as "Equipment") with respect to the absence of failures when processing or handling dates or performing other similar operations of any computer element, whether hardware or software, of said Equipment. It is hereby agreed that Bureau Veritas shall in no circumstances whatsoever incur any liability for, without limitation, any damage, loss, cost or expense arising from any such failures. Article Bureau Veritas undertakes to use its best efforts and to exercise due care and skill in the performance of its services, and accepts liability only in case of negligence proven by the Principal. Bureau Veritas advice is given only in relation to documents and information provided by the Principal. Bureau Veritas cannot be held liable if it has been given erroneous or incomplete information In the event of Bureau Veritas being held liable, under the terms of article 8.1 above, its liability to the Principal in respect of any claim for loss, damage or expense, of whatever nature or magnitude, and however arising, shall in no circumstances exceed a total aggregate sum equal to five times the amount of the fees paid to Bureau Veritas for the specific services which give rise to such a claim. Where fees relate to a number of services, and a claim arises in respect of one or more of those services, the relevant fees for the purpose of this article shall be in proportion to the estimated time spent on the performance of each service. For claims concerning services for which no invoice has been issued, the amount of any compensation due, if Bureau Veritas liability is involved, shall under no circumstances exceed a fixed sum of EUR The amount of compensation payable by Bureau Veritas to the Principal under the terms of article 8.2 above may be increased up to a maximum of ten times the amount of the fees paid to Bureau Veritas, upon receipt of written notification to this effect at least two weeks before the commencement of services, and upon payment of additional fees equal to one tenth of the increase in compensation payable by Bureau Veritas In the event of any claim, notice must be given to Bureau Veritas Head Office within thirty days of discovery of the facts alleged to justify such a claim, or six months from the date of completion of Bureau Veritas services, whichever is the earlier. Article 9 The Principal shall guarantee and indemnify Bureau Veritas and its servants, agents or subcontractors against all claims made by third parties for loss, damage or expense of whatever nature and howsoever arising, relating to the performance, purported performance or non-performance of any service, to the extent that the aggregate of such claims for any one service exceeds the limitation of liability mentioned in Article 8 above. Article 10 Fees payable for Bureau Veritas services may be either a fixed amount, or a percentage of the value of the item in relation to which those services are to be supplied. Unless otherwise stipulated, Bureau Veritas fees shall be subject to revision, if the duration of the services exceeds one year, as well as in case of suspension. However, if they represent a percentage of the value as defined above, they need not be revised if the said value is itself subject to revision Whenever Bureau Veritas fees are a fixed amount, if there is an increase of more than 10 per cent, either of the items on the basis of which the amount has been calculated, or of the expected duration of the services, the amount of fees shall be increased in the same proportion Whenever Bureau Veritas fees are a percentage of the value of the item in relation to which its services are to be supplied, the said value shall be defined, or at least estimated, in the request for services from the Principal, as well as any items which should not be taken into account for the purposes of calculating Bureau Veritas fees. - The Principal shall regularly and in due course supply Bureau Veritas with the data or documents that will serve as a basis for the calculation of its fees. - Bureau Veritas fees shall be increased by 10 per cent in the event of reduction of the given or estimated value of relevant items by more than 10 per cent, or if the expected duration of Bureau Veritas services is to be extended by more than 10 per cent Unless otherwise agreed, invoices for services performed by Bureau Veritas are payable at the date mentioned on the relevant invoice and, in any case, within 30 days from the date of the relevant invoice, failing which interest for late payment may be charged at the rate of 1,5 % per month or fraction thereof If any interruption occurs in Bureau Veritas Services, for any reason, its fees are payable up to the date of such interruption, plus reimbursement of expenses incurred as a direct consequence of the interruption. Article 11 In the event of Bureau Veritas being prevented for any reason beyond its control from performing or completing the requested services, as well as in case of early termination of services for any reason not attributable to Bureau Veritas, the Principal agrees: a) to reimburse any expenditures actually made or incurred; b) to pay the proportion of fees due for services which have been actually carried out and to release Bureau Veritas from all responsibility for partial or total non-performance of the services. Article 12 Unless otherwise provided, these conditions and contracts, agreements or arrangements subject to these conditions are governed by French law. Except for conflicts relating to payment of Bureau Veritas fees, for which the Court of Nanterre (France) shall exercise jurisdiction, any dispute which at any time hereafter arises out of or concerning these conditions, or the performance of Bureau Veritas services, shall be referred to arbitration in Paris by a single arbitrator selected by common consent of the parties; in the absence of such consent, the arbitrator shall be designated, upon request of either party, by the President of the Commercial Court of Paris. Arbitration proceedings shall be conducted in accordance with rules of arbitration to be agreed by the parties within ninety days of receipt of notice by one party to the other of a dispute, by reference to and in compliance with the French law on arbitration. If, within the said ninety days, the parties have failed to reach agreement on the rules of arbitration, the dispute shall be submitted to the Court of Nanterre (France), even in the case of third party action or more than one defendant. The said Court of Nanterre shall have sole jurisdiction over any such disputes, to the exclusion of all other courts.. 67

68 TRAINING CORRESPONDENTS FOR AVIATION SECURITY TRAINING COURSES Aline WALCZAK (33) Fax (33) FOR ALL OTHER TRAINING COURSES Marion AUSTRY (33) Fax (33) MORE INFORMATION: