Landlord s Confirmation of Instruction (COI) (Version 4.8) - Remarketing

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1 Landlord s Confirmation of Instruction (COI) (Version 4.8) - Remarketing Property address (uding postcode): We confirm and thank you for your kind instructions for Claire Lloyd Properties ( CLP ) to act as your Letting Agent for the above Property in respect of remarketing your property. This confirmation of instruction document as listed below together form the contract ( the Agreement ) between you ( the Landlord/you ) and CLP as your agent for the letting of your Property. (1) Landlord s Guide/Terms & Conditions Booklet (version 4.8) (2) Landlord s Acceptance of Fees /Declaration (3) Scale of Current Charges, CLP to Landlord Please sign and return this letter where indicated as your formal acceptance of the Agreement and return to CLP without delay along with copies of photo ID and proof of residency for each Landlord (if not already provided, and a copy of the buildings insurance policy for the property). Important, please note that should our agency not receive your signed copy of the Agreement, CLP will not proceed with the marketing of your property. If your Property is jointly owned, all names must be supplied and must appear on the Tenancy Agreement. If the Property is owned by a company the company s full name must appear on the Tenancy Agreement and an authorised signatory of the company must sign the Agreement. We would draw your attention in particular to the Landlord s Guide/Terms & Conditions Booklet requiring that a valid Gas Safety Certificate, Electrical Installation Condition Report & Portable Appliance Testing report and Energy Performance Certificate are provided for both Landlord and Tenant. This is the Landlord s responsibility but CLP can arrange these through our Aylesbury office with a card payment facility available for convenience. CLP require a signed copy of the Landlords Confirmation of Instruction for each new tenancy. If you require clarification on any points or additional information please do not hesitate to contact us. We are registering your details on the property portals and the CLP website and are looking to introduce a suitable Tenant to your Property as soon as possible. We assure you of our close attention at all times. Thank you once again for your kind instructions to remarket your property, we look forward to continuing a long and prosperous business relationship with you. Yours sincerely, For & on behalf of Claire Lloyd Properties

2 Landlord s Acceptance of Fees/Declaration Claire Lloyd Properties have been appointed on the following terms as ticked. (Please tick the service required - see Landlord s Guide for a comprehensive break down of each level of service - Section 9). CLAIRE LLOYD PROPERTIES SERVICE FEE Please Initial Gold Managed Service Fully managed service with 24/7 Emergency maintenance provision. Property Visit with full report every 3 months (first visit at month 3). Complimentary Energy Performance Certificate and initial Gas Safety Certificate. 18% Silver Managed Service Managed service with 24/7 Emergency maintenance provision. Property Visit with full report every 6 months (first visit at month 3). 14.4% Rent Collection Service Marketing of property, referencing of tenants, preparation of legal tenancy agreement and registration of tenant s deposit, processing of rent with monthly statement of account. 12% Let Only Service Marketing of property, referencing of tenants, preparation of legal tenancy agreement and registration of tenant s deposit. Renewal of tenancy fee vat. 720 The Landlord(s) hereby declares that:- I/We are the sole legal owners of the freehold/leasehold interest in the property or I/We are the joint owners of the freehold/leasehold interest in the property. I/We agree and accept CLP s Confirmation of Instructions letter for CLP to provide the services noted above as defined in the Landlord s Guide/Terms & Conditions and Scale of Current Charges. I/We understand and acknowledge my/our obligations pursuant to the Furniture and Furnishings (Fire) (Safety) Regulations 1988 as amended 1993, The Gas Safety (Installation and Use) Regulations 1998 and the Electrical Equipment (Safety) Regulations 1994 and I/We accept and confirm I/We have full responsibility to ensure that I/We comply fully with their requirements before and during the letting of the Property. I/We attach one form of original identification and one original utility bill for proof of Landlord s main UK postal address as set out in clause 5.19 of the Landlords Guide/Terms and Conditions relating to the Anti-Money Laundering Regulations I/We confirm that there are no major repairs, construction or maintenance work of which I am/we are aware due to be carried out to the Property, any adjoining property or the building of which the Property forms part, apart from as noted below: Landlord s Signature:- Signed: Print Date: Signed: Print Date:

3 CLP s Comprehensive Range of Services Let Only Rent Collection Managed Fully Managed Initial visit to your property by an experienced CLP Manager Carry out an accurate assessment and market appraisal of your property Provide advice on regulation and legal aspects of lettings Provide strategic marketing strategies to present your property Offer impartial advice on property presentation and refurbishments Prominent property display and current industry information on CLP s website Multi-listing with Rightmove and Export property details using state of the art lettings software Multi-media advertising; local press, radio, Facebook and Twitter Display prominent To Let and Let By boards Viewings accompanied by a member of our experienced letting team Award winning telephone answering service during and out of office hours for overflow calls Negotiation of all terms of the tenancy agreement and relevant documentation Outsource to a comprehensive referencing company to vet prospective applicants Approved representative of LetRisks offering comprehensive household, contents, and rent and legal protection insurance policies** Drafting of tenancy agreement and relevant documentation using Docusign a provider of electronic signature technology for your convenience Holding of the tenant s deposit in the capacity of Stakeholder and registering it with the TDS Collection of rent from standing order with rent transferred into your bank account electronically with a monthly statement of account of rent Incoming monthly rent monitored on a weekly basis and rent arrears procedure implemented in the event of non-payment of rent Serving statutory legal notices for possession and rent arrears in accordance with the 1988 Housing Act Reviewing property rents on an annual basis and negotiating rent increase where applicable Negotiating tenancy renewals in accordance with your instructions Accurate advice from our trained, qualified, and dedicated team Exclusive CLP property management and maintenance services 24 hour CLP emergency helpline for the peace of mind of your tenant Financial annual statement for you and/ or your tax advisor if requested Free impartial legal telephone helpline from housing lawyers in all aspects of residential lettings Negotiation of the deposit release to landlord and tenant Coordinate local reputable contractors for property maintenance at competitive prices Annual one-to-one meeting with a director of the business, at your request Arrange professional cleaning at check-in and check-out** Ensure properties are compliant in accordance with gas, electric and soft furnishings with the landlord s written agreement** Arrange Energy Performance Certificate (EPC)** Arrange accompanied property schedule of condition, inventory check-in and check-out visits** Scheduled six monthly property visits with photos using bespoke state of the art software Complimentary initial Energy Performance Certificate Complimentary initial Gas Safe Certificate Accompany court visits in the event of a tenancy dispute and possession procedures Scheduled three monthly property visits with photos using bespoke state of the art software

4 Requirements for Tenancy (PLEASE NOTE THAT CLP DO NOT ARRANGE THESE SERVICES FOR OUR LET ONLY AND RENT COLLECTION LANDLORDS) Energy Performance Certificate inc CLP to arrange valid for 10 years If please supply copy prior to commencement of marketing Gas Safety Certificate from inc CLP to arrange valid for 12 months Gas Check & Boiler Service inc CLP to arrange If please supply copy at least 5 working days prior to check in date Electrical Installation Condition Report CLP to arrange If please supply copy at least 5 working days prior to check in date Standard valid for 5 years Studio inc 1 Bedroom inc 2 Bedroom inc 3 Bedroom inc 4 Bedroom inc 5 Bedroom Price on application The above price list is subject to the property being unfurnished. Property visit Portable Appliance Test up to 5 appliances: inc Professional Pre-Tenancy Clean CLP to arrange CLP recommend the property is cleaned throughout (inc oven, carpets, etc) to a professional standard prior to each tenancy commencing Oakley Jane Inventory Package CLP to arrange prepared two days before tenancy 1-3 Bedroom Properties 180 inc 4 Bedroom Properties 240 inc 5 Bedroom Properties 300 inc This package udes an Inventory Make, Check In and Check Out, the price above is the landlord s share of the cost the cost of the package is shared between the tenant and the landlord. Legionella Risk Assessment inc CLP to arrange

5 Property Information Appliances provided with manuals at property (please tick): Soft Furnishings provided at property: Separate Fridge Separate Freezer Fridge/Freezer Washing Machine Tumble Dryer Washer/Dryer Integrated Oven Freestanding Oven NHBC Buildings Warranty Number: Home Care & Appliance agreements/ warranties (please supply documentation and list as applicable): Refuse Day: Location of Bin: Location of Stop Cock: Gas Supplier: Location of Gas Meter: Meter Reference No: (if known) Electricity Supplier: Location of Electricity Meter: Meter Reference No: (if known) Water Supplier: Thames Water Location of Water Meter: Meter Reference No: (if known) Without the accurate location of meters CLP are unable to read the meters or inform the suppliers Permission for a Pet please advise of any restrictions Parking please provide details of allocated parking/driveway/garage and exact location: Parking Permit Required? If yes, please supply permit for tenant Is there a TV aerial at the property Is there a telephone line at the property? Will you give permission for the tenants to install Sky at the property? please check for any restrictions before giving permission Management Company: Contact Telephone Number:

6 Structure of Charges LET ONLY CHARGES Additional optional and non optional fees & charges Incl Vat Gold Managed Service 18% Silver Managed Service 14.4% Rent Collection Service 12% Let Only Service Interest on late payments/commissions above Bank of England base rate 3% Cancellation of tenancy arrangements (after tenants have passed references) To retrieve files from archive (per file) Withdrawal fee of CLP service - cease deposit protection (admin fee) Preparation and service of a Section 13 Notice (Rent increase) Preparation and service of a Section 21 (1) (b) or Section 21 (4) (a) notice requiring possession Preparation and service of a tenancy renewal Preparation and service of a Section 8 Notice (breach of tenancy) Land Registry documents 5.00 MANAGED CHARGES Additional optional and non optional fees & charges Incl Vat Gold Managed Service 18% Silver Managed Service 14.4% Rent Collection Service 12% Let Only Service Additional Property Visit written report & photos Obtaining more than two contractors quotes Call waiting for contractors (Per Hour) I.e. British Gas Engineer Attending Court (Per Visit) plus expenses Preparation & submission Landlord Insurance claims per single claim plus 10% charge Preparation for a tenancy dispute (TDS) (From) Interest on late payments/commissions above Bank of England base rate 3% Submission of non-resident landlords receipts to HMRC (quarterly) Shopping - purchase of miscellaneous items) (per visit) Cancellation of tenancy arrangements (after tenants have passed references) Annual Income and expenditure statements (per annum) Arrangement fee for contractor work during vacant period, pre, between & post tenancy 12% Change of management service 2 months notice at Rent Collection fee 2 months notice Withdrawal fee of CLP service (3 months notice management fees) 3 months notice To retrieve files from archive (per file) CHAPS bank transfer Preparation and service of a Section 13 Notice (Rent increase) Preparation and service of a Section 8 Notice (Breach of tenancy) Replacement keys via CLP Price on app Obtain Land Registry documents 5.00

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