Certification Standards in Supply Chain Management. Irvin Varkonyi, CSCP, PLOG Dave Rega, CSCP

Transcription

1 Certification Standards in Supply Chain Management Irvin Varkonyi, CSCP, PLOG Dave Rega, CSCP 1

2 Certification Standards in Supply Chain Management Agenda Introductions Goals and Objectives of the session Q&A Conclusion, restating goals and objectives UNIVERSITY DAY LOA Annual Conference 19 October

3 Goals and Objectives 1. Understanding the value of professional certification 2. Options to earn credentials 3. The value of professional development 3

4 About APICS APICS is recognized as the premier provider of research, education and certification programs focused on supply chain and operations management. Founded in 1957, APICS is the leading association for supply chain and operations management. 4

5 APICS Global Presence 5

6 Professional Development Credentialing For the sponsoring organization Standardized practice Advances the specialty field Increases cooperation and collaboration within the field Develop and enforce an ethical code Provides a means to for an industry to self-regulate 6

7 Professional Development Credentialing For the certificants Recognition by a third party Credibility Enhances professional reputation Personal accomplishment Supports continued professional development Demonstrates a high level of commitment to the field of practice Professional certifications are a way to democratize education they do not distinguish between universities, or very expensive private schools from those of less pedigree. Professional certifications fundamental focus is: certifying standards whose holders meet and which therefore allow them to perform a certain job with greater guarantees* * FPA, June

8 Professional Development Credentialing For employers Monster.com and APICS Improved customer satisfaction Increase competency levels Used in making employment decisions Ongoing enhancement of knowledge and skills Increased employee confidence Demonstrates employers commitment to competence Requirements: Bachelor s degree in Supply Chain, Operations or Engineering or similar discipline, required A minimum of 8 years of experience in manufacturing planning, demand & supply planning, production schedules or a combination will be considered. In-depth experience working with a companywide enterprise based system (ERP), is required. APICS certification strongly desired. Knowledge of Sales & Operations Planning (S&OP) process is required. 8

9 Professional Development Credentialing Human Resource Certification Institute 9

10 Professional Development Credentialing What to watch out for Not all certifications are created equally Search for certifications useful in your field Check job listings Browse LinkedIn Industry groups Look for professional groups and societies in your field 10

11 Professional Development Credentialing What are reasons for failing certification exams? Try the Fishbone diagram 11

12 Professional Development Credentialing Creating the elements of a certification program Certifications are intended to alter the way people buy and sell goods ensure a solid foundation Scalable credential Pricing not too high, not too low, just right Correctable and evolving 12

13 Professional Development Credentialing Council of Supply Chain Management Professionals (CSCMP) offers Supply Chain Professional (SC Pro) 13

14 Professional Development Credentialing Three level certification process Analyze real world case studies Develop project plan to achieve true results such as ROI 14

15 Professional Development Credentialing Level One Cornerstone of SCM including SC concepts, demand planning, procurement, etc. Level Two Analysis and application of SC challenges Level Three - Initiation of SC transformation with hands on analysis of a working organization 15

16 Professional Development Credentialing Institute of Supply Management 16

17 Professional Development Credentialing Certified Professional in Supply Management Foundation of Supply Management Effective Supply Management Performance Leadership in Supply Management The CPSM focuses on sourcing and acquisition 17

18 Professional Development Credentialing 18

19 Professional Development Credentialing Demonstrated Logistician Program Certified Master Logistician Certified Professional Logistician 19

20 APICS Body of Knowledge The APICS Operations Management Body of Knowledge (OMBOK) Framework is the basis for global industry standards in supply chain and operations management. The APICS Dictionary establishes accepted terminology including more than 4,000 terms for interorganizational Standard communication. terminology = clear communications = better solutions 20

21 APICS CSCP Sample Questions In the majority of situations, the cost/benefit impact of a logistical failure: is indirectly related to changes in customer satisfaction levels. is directly related to the amount of effort expended by the business to replace a customer. is a function of the profits lost by the customer over x number of days. is directly related to the importance of the service to the customer. Rationale The cost/benefit impact of a logistical failure is directly related to the importance of the service to the customer based on pre-determined trade offs is directly related to the importance of the service to the customer. 21

22 APICS CSCP Sample Questions Which of the following is not a true statement about the logistics value proposition? The key elements of the proposition are customer service and cost minimization. It is formulated for an individual customer or a group of customers. As long as the customer is satisfied with the service, the cost is not critical. It is designed to meet a customer s logistical expectations and requirements. Rationale The logistics value proposition stems from a unique commitment of your firm to an individual customer or select group of customers. So you ll need to determine the exact recipe and proportion of ingredients in order to meet a particular customer s logistical expectations and requirements. If you keep in mind that logistics must be managed as an integrated effort to achieve customer satisfaction at the lowest total cost, then it makes sense that service and cost minimization are the key elements in this proposition. As long as the customer is satisfied with the service, the cost is not critical. 22

23 APICS CSCP Sample Questions Logistics adds value to the supply chain process if transportation costs can be kept to a minimum. product variation does not change packaging requirements. it can successfully deal with export and import regulations. sales are achieved through strategically placed inventory. Rationale Logistics adds value to the supply chain process if inventory is strategically positioned to achieve sales as well as to the company. sales are achieved through strategically placed inventory. 23

24 APICS CSCP Sample Questions Which of the following can be a result of a carefully designed reverse logistics chain? Need for more incinerators and landfills Potential for very lucrative customer service contracts and extended warranties The ability to move items down the reverse logistics hierarchy, toward its base Disposal of hazardous metals in other distant locations Rationale A carefully designed reverse logistics chain has the potential for very lucrative customer service contract and extended warranties, particularly if the products are well designed and reliable. Potential for very lucrative customer service contracts and extended warranties 24

25 APICS Certification Relationship APICS CPIM Internal focus Primarily manufacturing operations Depth within specific manufacturing, service and operations topics APICS CSCP External focus Encompasses end-to-end supply chain including suppliers and customers Breadth across many topics, including globalization, IT enablement, logistics, service industry and more 25

26 APICS CSCP Preparation Resources Oct Northern Virginia CC Workforce Development Springfield, VA $3,700 Tuition Assistance Post 9/11 GI Bill APICS CSCP Learning System Includes APICS Membership Rebate to LOA 26

27 APICS CSCP Preparation Resources APICS CSCP Exam Content Manual (ECM) APICS CSCP Certification Bulletin APICS Dictionary 27

28 APICS CSCP Program APICS CSCP Learning System Reflects the current APICS CSCP ECM Organizes 150 references into approximately 1,000 pages of printed content Combines 3 print modules (5 books) with interactive web-based tools to provide customized learning Updated annually 100-hour preparation investment suggested APICS CSCP Exam 4-hour exam Eligibility requirements APICS CSCP ECM Computer-based testing worldwide 28

29 APICS Publications APICS magazine APICS Dictionary APICS Operations Management Body of Knowledge (OMBOK) Framework Production and Inventory Management Journal apics.org/resources 29

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31 The APICS CSCP Learning System Mobile Study Tools: iphone ipad Android-based phones and tablets 31

32 Certification Standards in Supply Chain Management Conclusions: Certification offers value through industry acceptance Validates your ability to apply your knowledge Be smart in choosing the appropriate certification for your field and career goals Study and collaborate UNIVERSITY DAY LOA Annual Conference 19 October

33 Certification Standards in Supply Chain Management Irvin Varkonyi Dave Rega UNIVERSITY DAY LOA Annual Conference 19 October