Corporate Plan

Size: px
Start display at page:

Download "Corporate Plan 2013-14"

Transcription

1 Corporate Pan City of Bradford Metropoitan District Counci

2 Foreword Bradford Counci is committed to working with citizens and partners to protect and improve our quaity of ife at a time when individuas, famiies, communities and businesses in the district are facing tough economic, socia and persona chaenges. By working cosey with our partners and citizens across the district, we know we coectivey have the taent, skis, energy and imagination to tacke these chaenges and continue to make the district a better pace in which to ive. Bradford Counci provides the democraticay eected eadership for the district. It has a major impact on the success of the district and its residents. The standard of our services, the way we deiver, and our roes as a community eader and major empoyer are key to the quaity of ife in the Bradford district. The Counci has had to make unprecedented budget reductions over the ast two years and changed the way we operate. Nevertheess, recent successes have shown how the Counci and district are improving, for exampe: We are improving educationa attainment faster than the nationa rate and buiding new schoos incuding two specia schoos due to open to pupis in September We have aunched the city centre growth zone, providing business support to new and existing businesses, and the award winning City Park generated 2.7m of visitor spend from March to December Keighey Townscape Heritage Initiative worked with oca businesses to improve the fabric of buidings in the town centre. We are deivering Get Bradford Working, creating new jobs, giving peope access to more quaifications and making sure schoos are teaching the right skis for business, as we as agreeing resources to deveop advanced skis in the district s key sectors. Games in the Park, Bradford s cutura Oympics programme reached over 30,000 peope, and the Oympic Torch Reay came to the district. We are improving services and providing choice to vunerabe aduts, through persona budgets and a redesigned menta heath service offering daytime activities, support, and access to education and jobs. Between October 2008 and October 2012 there were 2,159 fewer ong-term empty homes across the district, assisted by the Empty Homes Team s work to enabe empty properties to be used again. We deveoped a ow emission strategy and carried out a ow emission zone feasibiity study. St James market went green with new soar panes and is the best whoesae market in the UK. We impemented a new Counci Wardens Service. Buiding on that work, ony a radica and innovative approach wi ensure that we continue to deiver the right outcomes for Bradford district. Whie we are facing short-term chaenges head on, we know we must pan for the ong term. Bradford Counci s roe is to create the conditions for success. To this end, the Counci is reprioritising what we do and redesigning our functions so that they are more effective and efficient. We are focusing on creating appropriate infrastructure, deveoping the city centre and the economy of the wider district, and buiding on recent improvements to educationa attainment. Whether it is the Counci or our partners that deiver, we aim to maximise oca economic impact by prioritising deivery from oca providers. This Corporate Pan for 2013/14 sets out a framework for Counci action in the year ahead and Bradford Counci s contribution to the deivery of the Community Strategy. Councior Tony Reeves David Green Chief Executive Leader 2 Corporate Pan

3 The vision The work of Bradford Counci contributes towards achieving the vision for the district that is shared with our partners in the district s Community Strategy. The current vision states: Bradford district wi be a prosperous, creative, diverse and incusive pace, where peope are proud of their shared vaues and identity, and work together to secure this vision for future generations Our purpose Working with citizens and partners to protect and improve the district s quaity of ife. Bradford Counci is the democraticay eected oca Government for the whoe district. We exist to serve the peope, communities, organisations and businesses of the district by representing and working with them to protect and improve the quaity of ife for a. We do this by providing community eadership, services, resources, information and expertise. Providing community eadership To have a asting impact with significanty fewer resources we need to act differenty and ater our reationship with citizens and partners. Whie we wi continue to fufi our statutory responsibiities, we need to be open and honest about reduced pubic resources, and support peope and communities to do more for themseves. We wi provide services in the best way for oca peope. As we as deivering ourseves, we wi commission services ocay from a range of providers, incuding oca businesses and community and vountary organisations. This wi buid oca capacity and retain weath and jobs in the district. Being customer and citizen focused Services wi coaborate more cosey within the Counci and with other pubic and third sector providers in order to bring together deivery at the front ine, giving users and citizens what they want, working with peope so that they can do more for themseves, and supporting those facing the greatest need to remain as independent and productive as possibe. Managing resources The massive reduction in resources foowing the 2008 financia crisis and subsequent recession presents the Counci with interna chaenges. We are transforming the organisation, aigning resources rigorousy with our poiticay determined priorities, and using resources as productivey as possibe. Corporate Pan

4 Creating a smart organisation We are working to improve and integrate our business inteigence to aow us to make better decisions and produce poicies which have a greater positive impact on the outcomes we want to achieve. Deveoping and supporting our workforce We wi deveop our staff and managers to provide peope with the skis to dea with changing demands on services, whie aso being better abe to do things in up-to-date, customer and citizen-focused ways. We wi manage taent so that the organisation better refects the communities we serve, and provides good progression opportunities for staff. Staff - our most important asset We vaue our staff as our most important asset. The Counci empoys approximatey 18,000 staff in tota, of which haf work within schoos. Our staff have a diverse range of roes, incuding socia workers, itter pickers, awyers, town panners, and theatre and museum assistants. In difficut circumstances, our staff continue to meet the chaenges we face with professionaism and dedication. We recognise the vita roe our staff have payed in taking on the chaenge of improving efficiency and the way we work. We want our staff to be proud to work for the Counci and wi support staff to do their job to the best of their abiity. We wi encourage staff to work with peope to do more for themseves, as we as working fexiby across departmenta boundaries. It is important that our managers ead by exampe and support staff by ensuring consistency and fairness in a they do. Counciors provide direction for staff through their decision making and poicy setting roe. 4 Corporate Pan

5 Our vaues In everything we do, we are committed to the foowing vaues: Honesty, trust and respect For peope and partners to vaue the things we do and the difference we make, we must act with honesty and integrity. This incudes being transparent in a eements of our work, in order to deveop mutua trust and respect. Such openness aows us to demonstrate accountabiity, driving improvement in services by informing choice. Fairness and equaity We wi strive to be fair in our decisions and in the way we act. We wi take peope s differing needs into account by serving and representing the whoe district in a its diversity. This incudes those who experience discrimination or excusion and whose needs are greatest. Our poicies, activity and decisions wi aways seek to promote equaity and tacke discrimination. We wi ensure, wherever we can, that those groups affected by poverty or protected in the Equaities Act 2010 are not disproportionatey affected as a resut of our decisions. Vaue for money Our functions shoud be cost effective and efficient. We wi ensure that services maximise benefits to the district through oca jobs and business opportunities. This wi be the case whether we do things directy or contract out to other organisations. Innovation and improvement We wi expore innovative ways of doing things. We wi encourage ideas from our staff, partners, and the pubic on how we can do things differenty, exporing aternative deivery modes, and joining up services to meet the needs and expectations of citizens and service users. Corporate Pan

6 Our priority objectives In order for Bradford district s economy to grow, we must invest effort and resources now to achieve a future fit for our young and growing popuation. We are committed to prioritising activity over the ong term to achieve two transformationa outcomes: Transforming educationa outcomes by i mproving attainment Promoting prosperity by driving regeneration to support the district s economy, jobs and skis. We aso recognise the importance of protecting the webeing of the district, its citizens and businesses. To that end we wi continue to prioritise: Supporting and safeguarding the most vunerabe aduts, chidren and famiies Securing an adequate suppy of decent and affordabe homes Reducing heath inequaities Maintaining safe, cean and wecoming neighbourhoods. These objectives are a connected and we strive to deiver them in a joined up way. Each objective is expained in more detai on the foowing pages. How we join up deivery and measure success It is vita that we understand how and where we are making a difference. This aows us to direct our resources inteigenty and respond to changing needs. In the sections overeaf which give detai on each priority objective, we show the connection between the issues we are addressing, the approach we are taking and some exampes of how we know whether we have made a difference. These exampe measures iustrate the impact of the Counci s activity on district outcomes and the efficiency of the Counci s deivery. Service pans set out in detai how the Corporate Pan wi be deivered incuding a arger set of performance indicators and miestones of progress aong the way. Working towards the outputs and outcomes that these indicators and miestones measure, heps us to stay focused on our agreed priorities. We use reguar staff appraisas to ensure that staff take responsibiity for their own performance. We produce reguar performance reports for departmenta management teams and Corporate Management Team (CMT). These reporting mechanisms ensure that appropriate action is taken when outcomes have not been achieved, and that successes are effectivey highighted and earnt from. 6 Corporate Pan

7 Transforming educationa outcomes: improving attainment Issues and opportunities Significant progress has been made in narrowing the gap between attainment in Bradford and the nationa average. A rapid increase in the number of chidren in the district means securing sufficient paces in our schoos is a key chaenge. evauate the risk of chidren not receiving a satisfactory education, and respond where necessary. Our approach The Counci is determined to make sure that a of our district s chidren get the education they need to give them the best possibe start in ife. We know that providing young peope with the right skis and knowedge is crucia to their future success and webeing. It is aso vita if we are to have a thriving oca economy. As we set out in the Chidren and Young Peope s Pan, we beieve that working together with headteachers, governors and other education providers is the best way to ensure that we are providing education that is incusive and covers the whoe 0-19 age range. We put chidren and young peope at the heart of what we do, so that our decisions and direction provide them with the best education possibe. As a Counci we wi continue to work in partnership with a schoos and consider them to be members of Bradford district s famiy of schoos. We wi encourage the district s academies, free schoos and studio schoos to fuy participate in the wider partnerships that are eading and shaping schoo improvement. We are committed to cose working with and between a schoo partnerships, incuding the Bradford Partnership (of secondary schoos), Bradford Primary Improvement Partnership, the District Achievement Partnership (of specia schoos) and the Consortium of Nursery Schoos. In meeting our statutory duties the Counci is responsibe for monitoring, chaenging, supporting and, where necessary, intervening in maintained schoos. We wi work cosey with headteachers and governors to operate a system of schoo prioritisation which aows the Counci to assess schoos performance, High quaity services are avaiabe to young chidren and their famiies, so that they get the best opportunities for heathy deveopment, eary earning and pay. We maintain 41 Chidren s Centres, six of them speciay staffed and adapted for chidren with specia needs. Free chidcare is avaiabe for entited three and four year ods and we are currenty extending the offer to two year ods, making sure that the most disadvantaged chidren have access to good anguage and earning modes and high quaity care. Through the deveopment of Industria Centres of Exceence, we are creating pathways for young peope that wi take them from earning into work. Our ibraries network wi continue to support out of schoo earning with interactive activities such as Bookstart, Reading Chaenge and homework cubs. Our museums and gaeries earning and outreach service, in partnership with regiona cutura agencies and schoos, connects heritage, iteracy and webeing. Measuring success* Achievement of five or more good grades at GCSE incuding Engish and Maths which is generay seen by business as the eve of quaification required for entry into empoyment. Narrowing the achievement gap between pupis eigibe for free schoo meas and their peers at Key Stage 2, because we are committed to reducing the impact of economic disadvantage on educationa attainment. * These are exampes of success measures. More extensive sets of performance indicators are set out in individua Service Pans and are avaiabe coectivey in the Corporate Performance Indicators report. This note appies to a the Measuring Success sections of this Pan. Corporate Pan

8 Promoting prosperity: driving regeneration to support the district s economy, jobs and skis Issues and opportunities Our growing working age popuation needs continued increases in jobs to reduce unempoyment. Our enterprising popuation and city centre offer opportunities for growing jobs and weath. Our approach The Counci continues to work with the private sector, recognising that our positive reationships with businesses are key to deveoping the economy and investing in oca growth. We are committed to promoting Bradford as a producer city and district and wi support peope and industry to create, make and trade their way to economic success. We wi encourage new business formation, deveop innovation and creativity and support companies to reocate to the district. Across the district we are supporting business growth through the Rising Stars programme. In Baidon, the construction of the Buck Lane Business Park has started and wi provide space for high vaue engineering and technoogy companies. We wi focus on the city centre, benefiting everyone by creating good quaity accessibe jobs, for the whoe of the district. Our city centre deivery incudes business support for new and growing businesses through the City Centre Growth Zone, working with Westfied to progress deveopment of the Broadway centre, continued support for the free bus, and additiona events, incuding activity in the City Park. We wi shape future deveopments through the City Centre Area Action Pan and City Pan. We are progressing regeneration in our masterpan areas: Cana Road Corridor, Manningham and Airedae. We are in the process of deivering the Cana Road Greenway scheme, providing routes for cycists and pedestrians between Shipey and Bradford. We have successfuy bid for over 2.6m towards a 3.8m scheme to improve the junction of Cana Road and Staney Road. On the Leeds Bradford Corridor we are deivering pubic transport improvements with our partners. To attract and support businesses we wi obby Government to ensure that oca and regiona infrastructure is up to the job. We are deveoping the West Yorkshire Pus Transport Fund to stimuate economic growth and reduce deprivation by improving connectivity across West Yorkshire and York. We are working with Government to enabe deivery of broadband across the district, making transport improvements in Sataire, and investing in effective and sustainabe highways management. The Counci has invested significant resources in jobs and skis through the Get Bradford Working programme. Working with partners, we wi create apprenticeships and job opportunities for unempoyed residents, provide advanced skis in the district s key sectors and work with young peope to enabe them to egitimise their businesses. We are maintaining engagement and participation in arts, heritage and eisure activities. 2013/14 wi see more city centre events taking pace, the creation of a new Visitor Promotion Fund to stimuate and support cutura tourism and a Creative Leadership Programme for young peope providing opportunities and pathways into the creative industries. We are reviewing our Cutura Strategy, buiding on our internationa accoade as a UNESCO City of Fim and producing a refreshed management pan for our Word Heritage site in Sataire. Our theatres wi continue to encourage more peope into their venues through their wide ranging programmes and activities. Measuring success Increase in the number of city centre business rates assessments because business growth in the city centre wi deiver prosperity across the district. Changes to the empoyment rate because we need to ensure that more of our residents find and keep jobs. 8 Corporate Pan

9 Supporting and safeguarding the most vunerabe aduts, chidren and famiies Issues and opportunities Our most disadvantaged residents, are particuary vunerabe to the impact of pubic spending cuts. Demographic pressures on adut and chidren s socia care services wi increase the demand for heath and socia care support in future years. Our approach For oder and disabed peope to ive fufied ives they must have rea choice and contro over key decisions. We wi support peope to maintain their independence in a safe and secure environment. We wi reduce costs, whie ensuring that the most vunerabe peope keep receiving good quaity support. We are investing in teecare, using technoogy to hep peope in their own homes. We are increasing support and advice to peope who do not quaify for care, and commissioning preventative services from the vountary and community sector. We are deveoping new accommodation and support options for oder peope and those with dementia through the Great Paces to Grow Od programme. We are working with the NHS to provide integrated care services for vunerabe aduts. We are focusing on timey intervention to prevent the need for chidren to come into care and we work with partners to deiver support to the most vunerabe famiies. Our Famiies First programme is working to turn around the ives of 900 famiies, focusing on improvements in schoo attendance, reductions in crime and anti-socia behaviour and heping famiies off benefits and into training and jobs. Chid protection continues to be a high priority with a particuar focus on tacking chid sexua expoitation. We are working with partners to reduce domestic vioence and increase the safety of victims. Our muti-agency approach focuses on protecting vunerabe victims and their chidren from harm and bringing perpetrators to justice Measuring success Percentage of service users who can manage on their own foowing reabement services which hep peope regain confidence, skis and independence. The proportion of ooked after chidren achieving 5A*-C GCSEs is one measure of success in preparing a key group of vunerabe young peope for adut ife. Securing an adequate suppy of decent and affordabe homes Issues and opportunities A growing popuation is increasing the demand for homes, but the suppy of quaity, affordabe homes hasn t been growing fast enough. We need to tacke overcrowding, under-occupation, homeessness and empty homes. Too much of our housing stock is of a poor standard and too many househods experience fue poverty. Our approach We wi focus on enabing the deveopment of more homes, particuary affordabe homes. To assist in that work we are currenty reviewing the Housing and Homeess Strategies for the district. We are committed to supporting homeowners and andords to improve the quaity of existing homes, buiding on achievements made in the socia housing sector to improve rented accommodation. We wi continue to focus on tacking and preventing homeessness. We wi bring our main homeessness services back into Counci management and ensure an appropriate suppy of temporary accommodation. Our empty homes team wi work to bring homes back into use, through advice and preventative work, partnership action and practica measures ike equity oans, property acquisition and enforcement. We are updating our Fue Poverty Strategy to support more peope iving in poverty to access the cheapest tariff for fue possibe, and promote greater insuation and energy efficiency. Measuring success Increase in net additiona homes provided, because a shortfa in housing suppy wi impact on our economy and the quaity of ife and webeing of our residents. A reducing number of empty homes over the ong-term aso indicates the Counci s infuence on suppy and the quaity of housing stock, as we as improving the vitaity of oca communities. Corporate Pan

10 Reducing heath inequaities Issues and opportunities Different parts of the district experience variations in heath and ife expectancy. There are ong-standing probems reated to smoking, obesity, heart disease, diabetes, and infant mortaity. Around a quarter of the district s chidren ive in poverty, which can have a significant effect on achievement and ife-chances. Our approach The Counci took responsibiity for pubic heath this year and wi now support interventions through direct service provision, commissioning, campaigns and education. Taking a community eadership roe means we wi focus on heping peope make heathy ifestye choices that contribute to their ong term webeing. Improving heath in the most deprived areas is a priority, and we wi make sure our services are accessibe to a, especiay those with most need. We wi work to improve effective preventative heath care. As part of coser working across the Counci we are working to improve tobacco contro and impement the food strategy. Coaboration between our Revenues and Benefits Service and schoos wi make sure that chidren who are entited to free schoo meas get them. Parks, green spaces, sports faciities and swimming poos pay an important roe in improving and sustaining heathy ifestyes. We aim to cater for the whoe community, making appropriate provision at a range of prices to support increased participation. We re introducing an eement of achievement and improvement measurement to encourage peope to stretch themseves. We are aso focusing on tacking obesity and mobiity in ater years. Measuring success Increased heathy ife expectancy, which is particuary important given the changes driven by the demographic pressures of an ageing popuation. The number of deaths under the age of one, for every 1,000 ive births aows us to track the impact of measures to reduce infant mortaity, which is high compared to other paces. The proportion of chidren iving in poverty is a key determinant of heath outcomes. Maintaining safe, cean and wecoming neighbourhoods Issues and opportunities Overa crime eves are reducing but serious acquisitive crime incuding burgary, and iega drugs, remain issues. There have been increases in itter over the ast three years. Less domestic waste is being produced, and the amount of waste sent to andfi faing. Our approach Making communities safer is a priority for our citizens. That s why we have invested in keeping Counci Wardens and PCSOs patroing and wi continue to work cosey with oca neighbourhood poicing teams and other partners to tacke burgary and drugs issues. We have integrated our Anti- Socia Behaviour team with the Poice s into a co-ocated unit and wi invove other partners and focus on our high priority areas. We wi continue work to improve road safety incuding more joint work between Neighbourhood Services and Pubic Heath, increasing the number of 20mph zones and further use of safety cameras where appropriate. We are committed to working with oca peope to create cean, we maintained neighbourhoods, that peope can take pride in. We wi continue to work cosey with citizens, devoving resources and supporting and deveoping communities to make a difference where they ive. We wi retain weeky refuse coections and make further improvements to kerbside recycing. We wi test the feasibiity of a pubicy owned, oca Energy Services Company and invest in green energy projects ike Sataire Hydro. Measuring success Perceptions of anti-socia behaviour eves indicate how safe peope fee in their communities. Improved street ceaniness, as it affects how peope fee about their communities. 10 Corporate Pan

11 Resources The Counci s resources incude money, our staff and other assets ranging from Counci offices to youth cubs and markets to crematoria. We are a steward of pubic money, which means we have a responsibiity to provide vaue for money, and we are committed to maintaining a tight grip on finances. Over the ast two years we have had to make spending reductions on an unprecedented scae. Correspondingy, we have had to change the way we work to achieve our agreed priorities. Our corporate change programme has aready made substantia achievements in creating a more efficient and agie Counci. To date it has deivered: Simpified and improved access for citizens and customers A streamined management structure, creating consistent tiers and spans of contro, saving miions of pounds A property management programme that has reduced costs by cosing unneeded buidings whie increasing the number of peope working in the city centre, which heps boost the city centre economy. Over 2013/14 we wi be working to further transform our business. Whie we take risk management very seriousy, that doesn t mean that we shy away from chaenges or new approaches. We wi identify rationa and far-reaching ways to achieve a budget that protects our focus on our priority objectives. We wi review the effectiveness and affordabiity of current operations and reconstruct deivery functions based on new and more efficient modes, which ensure a cear focus on corporate priorities. The scae of these reductions requires comprehensive and radica action, affecting a parts of the Counci. Counci-wide coaborative action is not confined to budget reform. We wi take a more fexibe approach to how resources are used, working together to the same shared objectives. Corporate Pan

12 Governance and reationships Decisions on what we do and how, incuding how to use the Counci s resources, are made by counciors, eected by the peope who ive in the areas they represent. Because we want to enabe citizens and communities to do things for themseves, because we aim to constanty deepen our understanding of the needs of the district, and because we are committed to taking into account peope s needs in reaching decisions on what we do and the way we work, Bradford Counci is committed to consuting, istening and responding to its citizens and key stakehoders. Key consutations for 2013/14 incude: Budget panning for 2014/15 and beyond Chidren s centres West Yorkshire Loca Transport Pan, Impementation Pan 2 Fair Access to Care Services The Counci has recenty moved towards devoving some decision making and the depoyment of resources to area committees. We intend to make deivery more responsive, effective and efficient, and strengthen oca democracy by emphasising the roe of counciors as community eaders. This work wi be further deveoped in 2013/14. The Counci continues to be committed to partnership working with oca organisations and communities. It is vita that our coective energies, capabiities and resources are aigned to improve the district. We work in partnership through forma structures such as the Bradford District Partnership and in the day to day work we do to connect directy with peope and communities. The vountary and community sector has a particuar roe to pay in communicating, reaching and inking with our diverse communities. The Counci aso works beyond its borders, wherever this heps us to achieve our priorities. Bradford is a key partner in the Leeds City Region and its Loca Enterprise Partnership, and has worked cosey with neighbouring authorities around an economic competitiveness agenda. The Counci has taken a ead roe in both poicy deveopment and deivering on city region priorities, incuding housing and regeneration, and the city region Economic Investment Fund. The Counci has recenty agreed to participate in a review of West Yorkshire governance, with a view to estabishing a Combined Authority to improve joint working in transport and economic investment. The review concuded in May and in Juy 2013 it was agreed a Combined Authority shoud be estabished by Apri 2014, subject to egisative processes. Links Further detai of the Counci s deivery can be found in Service Pans. Consutation on the budget for 2014/15 wi begin in September. More information can be found via the inks beow: Community Strategy Corporate Performance Indicators report: Bradford Counci Executive June 2012 Chidren and Young Peope s Pan Loca Economic Assessment Joint Strategic Needs Assessment Community Safety Strategic Assessment The wording in this pubication can be made avaiabe in other formats such as arge print or Braie. Pease ca Corporate Pan

Frequently Asked Questions

Frequently Asked Questions Community Heathcare Organisations Report & Recommendations of the Integrated Service Area Review Group Frequenty Asked Questions 1. What are Community Heathcare Services? Community Heathcare Services are

More information

Creative learning through the arts an action plan for Wales

Creative learning through the arts an action plan for Wales Creative earning through the arts an action pan for Waes 2015 2020 Audience The entire teaching workforce and government and nationa partners, incuding regiona education consortia, oca authorities, governing

More information

How To Deiver Resuts

How To Deiver Resuts Message We sha make every effort to strengthen the community buiding programme which serves to foster among the peope of Hong Kong a sense of beonging and mutua care. We wi continue to impement the District

More information

COASTLINE GROUP HUMAN RESOURCES STRATEGY 2015 2017. Great homes, great services, great people.

COASTLINE GROUP HUMAN RESOURCES STRATEGY 2015 2017. Great homes, great services, great people. COASTLINE GROUP HUMAN RESOURCES STRATEGY 2015 2017 Great homes, great services, great peope. Contents Foreword 2 Executive summary 1. Achievements 5 2. Context 7 3. Our peope 9.Objectives 11 5. What we

More information

STRATEGIC PLAN 2012-2016

STRATEGIC PLAN 2012-2016 STRATEGIC PLAN 2012-2016 CIT Bishopstown CIT Cork Schoo of Music CIT Crawford Coege of Art & Design Nationa Maritime Coege of Ireand Our Institute STRATEGIC PLAN 2012-2016 Cork Institute of Technoogy (CIT)

More information

Qualifications, professional development and probation

Qualifications, professional development and probation UCU Continuing Professiona Deveopment Quaifications, professiona deveopment and probation Initia training and further education teaching quaifications Since September 2007 a newy appointed FE ecturers,

More information

Professional Kingston

Professional Kingston Professiona Kingston Organisationa and workforce deveopment soutions n Facuty of Business and Law Aways improving 0/1 Contents Wecome 2 Why Kingston? 4 Course portfoio 6 Course detais 8 Work-based earning

More information

Key Questions to Ask About

Key Questions to Ask About everychid. onevoice. Every time i have to go to the bathroom at schoo, there s a ine. And sometimes they reay need to be ceaned. Maybe the schoo can get some more hep to open up a of the restrooms again.

More information

Message. The Trade and Industry Bureau is committed to providing maximum support for Hong Kong s manufacturing and services industries.

Message. The Trade and Industry Bureau is committed to providing maximum support for Hong Kong s manufacturing and services industries. Message The Trade and Industry Bureau is committed to providing maximum support for Hong Kong s manufacturing and services industries. With the weight of our economy shifting towards knowedge-based and

More information

endorsed programmes With our expertise and unique flexible approach NOCN will work with you to develop a product that achieves results.

endorsed programmes With our expertise and unique flexible approach NOCN will work with you to develop a product that achieves results. endorsed programmes With our expertise and unique fexibe approach NOCN wi work with you to deveop a product that achieves resuts. NOCN is a eading reguated UK awarding organisation that has been creating

More information

Undergraduate Studies in. Education and International Development

Undergraduate Studies in. Education and International Development Undergraduate Studies in Education and Internationa Deveopment Wecome Wecome to the Schoo of Education and Lifeong Learning at Aberystwyth University. Over 100 years ago, Aberystwyth was the first university

More information

Quality Assurance in Initial Teacher Education. The Standard for Initial Teacher Education in Scotland Benchmark Information

Quality Assurance in Initial Teacher Education. The Standard for Initial Teacher Education in Scotland Benchmark Information Quaity Assurance in Initia Teacher Education The Standard for Initia Teacher Education in Scotand Information OCTOBER 2000 Convener's introduction This document is a statement of the Standard for Initia

More information

ASSET MANAGEMENT OUR APPROACH

ASSET MANAGEMENT OUR APPROACH ASSET MANAGEMENT OUR APPROACH CONTENTS FOREWORD 3 INTRODUCTION 4 ASSET MANAGEMENT? 6 THE NEED FOR CHANGE 6 KEY PRINCIPLES 7 APPENDIX 1 19 GLOSSARY 20 2 FOREWORD Few things affect our customers ives as

More information

Introduction the pressure for efficiency the Estates opportunity

Introduction the pressure for efficiency the Estates opportunity Heathy Savings? A study of the proportion of NHS Trusts with an in-house Buidings Repair and Maintenance workforce, and a discussion of eary experiences of Suppies efficiency initiatives Management Summary

More information

Teamwork. Abstract. 2.1 Overview

Teamwork. Abstract. 2.1 Overview 2 Teamwork Abstract This chapter presents one of the basic eements of software projects teamwork. It addresses how to buid teams in a way that promotes team members accountabiity and responsibiity, and

More information

Niagara Catholic. District School Board. High Performance. Support Program. Academic

Niagara Catholic. District School Board. High Performance. Support Program. Academic Niagara Cathoic District Schoo Board High Performance Academic Support Program The Niagara Cathoic District Schoo Board, through the charisms of faith, socia justice, support and eadership, nurtures an

More information

Using School Leadership Teams to Meet the Needs of English Language Learners

Using School Leadership Teams to Meet the Needs of English Language Learners Nationa Center on Response to Intervention Information Brief: Using Schoo Leadership Teams to Meet the Needs of Engish Language Learners M. Movit, I. Petrykowska, and D. Woodruff May 2010 Leadership teams

More information

Speech, language and communication. Information for managers and school staff

Speech, language and communication. Information for managers and school staff Speech, anguage and communication Information for managers and schoo staff Introduction The Communication Trust has deveoped this short guide to hep schoos support chidren s speech, anguage and communication.

More information

Early access to FAS payments for members in poor health

Early access to FAS payments for members in poor health Financia Assistance Scheme Eary access to FAS payments for members in poor heath Pension Protection Fund Protecting Peope s Futures The Financia Assistance Scheme is administered by the Pension Protection

More information

History of Stars and Rain Education Institute for Autism (Stars and Rain)

History of Stars and Rain Education Institute for Autism (Stars and Rain) History of Education Institute for Autism () Estabished:: March 15. 1993 in Beijing Founder:: Ms. Tian Huiping (mother of a boy with autism) STARS AND RAIN was founded in 1993 by a parent and is China

More information

A guide to understanding Childcare Proceedings

A guide to understanding Childcare Proceedings A guide to understanding Chidcare Proceedings About this guide Care Proceedings are one of the most traumatic and emotiona episodes that can happen in anyone s ife. When Chidren s Services (formery Socia

More information

Business schools are the academic setting where. The current crisis has highlighted the need to redefine the role of senior managers in organizations.

Business schools are the academic setting where. The current crisis has highlighted the need to redefine the role of senior managers in organizations. c r o s os r oi a d s REDISCOVERING THE ROLE OF BUSINESS SCHOOLS The current crisis has highighted the need to redefine the roe of senior managers in organizations. JORDI CANALS Professor and Dean, IESE

More information

Accreditation: Supporting the Delivery of Health and Social Care

Accreditation: Supporting the Delivery of Health and Social Care Accreditation: Supporting the Deivery of Heath and Socia Care PHARMACY E F P T O L P E D P E C M F D T G L E F R Accreditation: Supporting the Deivery of Heath and Socia Care June 9, 2015 marks Word Accreditation

More information

Program Management Seminar

Program Management Seminar Program Management Seminar Program Management Seminar The word s best management schoos are noted for their superior program execution, high eves of customer satisfaction, and continuous program improvements.

More information

Preschool Services Under IDEA

Preschool Services Under IDEA Preschoo Services Under IDEA W e don t usuay think of Specific Learning Disabiities in connection with chidren beow schoo age. When we think about chidren age birth to six, we think first of their earning

More information

CUSTOM. Putting Your Benefits to Work. COMMUNICATIONS. Employee Communications Benefits Administration Benefits Outsourcing

CUSTOM. Putting Your Benefits to Work. COMMUNICATIONS. Employee Communications Benefits Administration Benefits Outsourcing CUSTOM COMMUNICATIONS Putting Your Benefits to Work. Empoyee Communications Benefits Administration Benefits Outsourcing Recruiting and retaining top taent is a major chaenge facing HR departments today.

More information

The Impact of Parental Involvement on Children s Education

The Impact of Parental Involvement on Children s Education The Impact of Parenta Invovement on Chidren s Education 2 The Impact of Parenta Invovement on Chidren s Education The Impact of Parenta Invovement on Chidren s Education Key findings Parenta invovement

More information

Business Banking. A guide for franchises

Business Banking. A guide for franchises Business Banking A guide for franchises Hep with your franchise business, right on your doorstep A true understanding of the needs of your business: that s what makes RBS the right choice for financia

More information

Overview of Health and Safety in China

Overview of Health and Safety in China Overview of Heath and Safety in China Hongyuan Wei 1, Leping Dang 1, and Mark Hoye 2 1 Schoo of Chemica Engineering, Tianjin University, Tianjin 300072, P R China, E-mai: david.wei@tju.edu.cn 2 AstraZeneca

More information

Personal and Public Involvement Toolkit for Staff

Personal and Public Involvement Toolkit for Staff Persona and Pubic Invovement Tookit for Staff INTRODUCTION The Southern Trust is committed to ensuring that everyone who needs to and wishes to be invoved in the panning, deveopment and evauation of its

More information

Learning from evaluations Processes and instruments used by GIZ as a learning organisation and their contribution to interorganisational learning

Learning from evaluations Processes and instruments used by GIZ as a learning organisation and their contribution to interorganisational learning Monitoring and Evauation Unit Learning from evauations Processes and instruments used by GIZ as a earning organisation and their contribution to interorganisationa earning Contents 1.3Learning from evauations

More information

Teenage Pregnancy Next Steps: Guidance for Local Authorities and Primary Care Trusts on Effective Delivery of Local Strategies

Teenage Pregnancy Next Steps: Guidance for Local Authorities and Primary Care Trusts on Effective Delivery of Local Strategies Teenage Pregnancy Next Steps: Guidance for Loca Authorities and Primary Care Trusts on Effective Deivery of Loca Strategies Contents 1. Executive Summary 2 2. Introduction 5 3. Why teenage pregnancy matters

More information

Older people s assets: using housing equity to pay for health and aged care

Older people s assets: using housing equity to pay for health and aged care Key words: aged care; retirement savings; reverse mortgage; financia innovation; financia panning Oder peope s assets: using housing equity to pay for heath and aged care The research agenda on the ageing

More information

A 15-Point Plan for Baltimore s Future

A 15-Point Plan for Baltimore s Future CONNECTING the DOTS A 15-Point Pan for Batimore s Future A 15-Point Pan for Batimore s Future Batimore is at a critica point in its history. You woud be hard-pressed to find someone inside or outside the

More information

How To Teach Chidhood

How To Teach Chidhood READY TO LEARN White Paper on Eary Chidhood Education Pn.7939 5.00 a6.35 Government of Ireand 1999 ISBN 0-7076-6411-X Designed by Metaphor Printed by Cahi Printers Ltd. Dubin Pubished by The Stationery

More information

Technology and Consulting - Newsletter 1. IBM. July 2013

Technology and Consulting - Newsletter 1. IBM. July 2013 Technoogy and Consuting - Newsetter Juy 2013 Wecome to Latitude Executive Consuting s atest newsetter, reviewing recent marketpace activity. The newsetter focuses on the Technoogy and Consuting sectors,

More information

Uncovered Report: Cash Plan and Private Health Insurance Explained

Uncovered Report: Cash Plan and Private Health Insurance Explained Uncovered Report: Cash Pan and Private Heath Insurance Expained Contents 3 Introduction 4 Cash pan products 6 Private heath insurance products 9 How the two pans match up? 10 Concusion 33256_ONEGI_GEN3480_BRO.indd

More information

Serving the Millennial Generation - The Challenge and Opportunity for Financial Services Companies

Serving the Millennial Generation - The Challenge and Opportunity for Financial Services Companies Serving the Miennia Generation - The Chaenge and Opportunity for Financia Services Companies May 2015 Christopher J. Perry, CFA Equity Research Anayst Today, the Miennia Generation (or Generation Y), broady

More information

DigitalKitbag. Email marketing

DigitalKitbag. Email marketing Emai marketing Who are Digita Kitbag? We re your business marketing team Digita Kitbag is owned and operated by Johnston Press, one of the argest regiona media pubishers in the UK and Ireand. We have a

More information

Order-to-Cash Processes

Order-to-Cash Processes TMI170 ING info pat 2:Info pat.qxt 01/12/2008 09:25 Page 1 Section Two: Order-to-Cash Processes Gregory Cronie, Head Saes, Payments and Cash Management, ING O rder-to-cash and purchase-topay processes

More information

Consumer Directed Community Supports. Lead Agency Operations Manual

Consumer Directed Community Supports. Lead Agency Operations Manual Consumer Directed Community Supports Lead Agency Operations Manua Tabe of Contents Introduction to Consumer Directed Community Supports (CDCS) 1 Impementation of CDCS Statewide 2 1.1 HCBS Program Eigibiity

More information

DECEMBER 2008. Good practice contract management framework

DECEMBER 2008. Good practice contract management framework DECEMBER 2008 Good practice contract management framework The Nationa Audit Office scrutinises pubic spending on behaf of Pariament. The Comptroer and Auditor Genera, Tim Burr, is an Officer of the House

More information

Capability Development Grant. Build business capabilities to sharpen your competitive edge

Capability Development Grant. Build business capabilities to sharpen your competitive edge Capabiity Deveopment Grant Buid business capabiities to sharpen your competitive edge 1 Buid up your business with the Capabiity Deveopment Grant The Capabiity Deveopment Grant (CDG) is a financia assistance

More information

HEALTH PROFESSIONS PATHWAYS

HEALTH PROFESSIONS PATHWAYS T heoffic eofcommuni t yco egeres ea r c ha ndl ea der s hi p Co egeofe duc a t i ona ti i noi s The Heath Professions Pathways (H2P) Consortium is a nationa consortium comprised of nine coeges in five states

More information

Education Quality Improvement Framework

Education Quality Improvement Framework Education Quaity Improvement Framework for Undergraduate and Postgraduate Medica Education and Training in the UK The duties of a doctor registered with the Genera Medica Counci Patients must be abe to

More information

Human Capital & Human Resources Certificate Programs

Human Capital & Human Resources Certificate Programs MANAGEMENT CONCEPTS Human Capita & Human Resources Certificate Programs Programs to deveop functiona and strategic skis in: Human Capita // Human Resources ENROLL TODAY! Contract Hoder Contract GS-02F-0010J

More information

We are XMA and Viglen.

We are XMA and Viglen. alearn with Microsoft 16pp 21.07_Layout 1 22/12/2014 10:49 Page 1 FRONT COVER alearn with Microsoft We are XMA and Vigen. Ca us now on 0115 846 4900 Visit www.xma.co.uk/aearn Emai alearn@xma.co.uk Foow

More information

Barriers or Bridges? CityWide. CityWide. Drugs Rehabilitation Projects the Road to Recovery. A CityWide Consultation Report. Drugs Crisis Campaign

Barriers or Bridges? CityWide. CityWide. Drugs Rehabilitation Projects the Road to Recovery. A CityWide Consultation Report. Drugs Crisis Campaign Barriers or Bridges? CityWide Drugs Crisis Campaign 11 Cadogan Road, Fairview, Dubin 3 Te: 01 836 5090 / 836 5039 Emai: info@citywide.ie Web www.citywide.ie Drugs Rehabiitation Projects the Road to Recovery

More information

Back to the Basics: Building a Financial Safety Net Begins with Life and Disability Insurance. Benefits at Work Series. A Colonial Life White Paper

Back to the Basics: Building a Financial Safety Net Begins with Life and Disability Insurance. Benefits at Work Series. A Colonial Life White Paper Back to the Basics: Buiding a Financia Safety Net Begins with Life and Disabiity Insurance Benefits at Work Series A Coonia Life White Paper November 2011 Tabe of Contents Executive Summary 1 The Far-Reaching

More information

improving culture, arts and sporting opportunities through planning a good practice guide

improving culture, arts and sporting opportunities through planning a good practice guide improving cuture, arts and sporting opportunities through panning a good practice guide Improving Cuture, Arts and Sporting Opportunities through Panning. A Good Practice Guide Supported by: A fu ist of

More information

Securing the future of excellent patient care. Final report of the independent review Led by Professor David Greenaway

Securing the future of excellent patient care. Final report of the independent review Led by Professor David Greenaway Securing the future of exceent patient care Fina report of the independent review Led by Professor David Greenaway Contents Foreword 3 Executive summary 4 Training structure for the future 6 Recommendations

More information

Addressing the Housing Needs of People using Mental Health Services A GUIDANCE PAPER

Addressing the Housing Needs of People using Mental Health Services A GUIDANCE PAPER Addressing the Housing Needs of Peope using Menta Heath Services A GUIDANCE PAPER Prepared by a muti-agency advisory group for the HSE Nationa Vision for Change Working Group Addressing the Housing Needs

More information

UCU Continuing Professional Development

UCU Continuing Professional Development UCU Continuing Professiona Deveopment Cassroom management The background Good cassroom and behaviour management is one of the key eements of successfu teaching and earning, and wi be crucia to your success

More information

A short guide to making a medical negligence claim

A short guide to making a medical negligence claim A short guide to making a medica negigence caim Introduction Suffering from an incident of medica negigence is traumatic and can have a serious ong-term impact on both the physica and menta heath of affected

More information

Infrastructure for Business

Infrastructure for Business Infrastructure for Business The IoD Member Broadband Survey Infrastructure for Business 2013 #5 The IoD Member Broadband Survey The IoD Member Broadband Survey Written by: Corin Tayor, Senior Economic

More information

CERTIFICATE COURSE ON CLIMATE CHANGE AND SUSTAINABILITY. Course Offered By: Indian Environmental Society

CERTIFICATE COURSE ON CLIMATE CHANGE AND SUSTAINABILITY. Course Offered By: Indian Environmental Society CERTIFICATE COURSE ON CLIMATE CHANGE AND SUSTAINABILITY Course Offered By: Indian Environmenta Society INTRODUCTION The Indian Environmenta Society (IES) a dynamic and fexibe organization with a goba vision

More information

DOING BUSINESS WITH THE REGION OF PEEL A GUIDE FOR NEW AND CURRENT VENDORS

DOING BUSINESS WITH THE REGION OF PEEL A GUIDE FOR NEW AND CURRENT VENDORS DOING BUSINESS WITH THE REGION OF PEEL A GUIDE FOR NEW AND CURRENT VENDORS TABLE OF CONTENTS INTRODUCTION... 1 GOVERNANCE... 1 COMMONLY PURCHASED GOODS AND SERVICES... 1 HOW TO REGISTER YOUR COMPANY...

More information

briefing for the Business and enterprise committee october 2008 Performance of the Department for Business, Enterprise and Regulatory Reform 2007-08

briefing for the Business and enterprise committee october 2008 Performance of the Department for Business, Enterprise and Regulatory Reform 2007-08 briefing for the Business and enterprise committee october 2008 Performance of the Department for Business, Enterprise and Reguatory Reform 2007-08 Our vision is to hep the nation spend wisey. We promote

More information

A Description of the California Partnership for Long-Term Care Prepared by the California Department of Health Care Services

A Description of the California Partnership for Long-Term Care Prepared by the California Department of Health Care Services 2012 Before You Buy A Description of the Caifornia Partnership for Long-Term Care Prepared by the Caifornia Department of Heath Care Services Page 1 of 13 Ony ong-term care insurance poicies bearing any

More information

Leadership & Management Certificate Programs

Leadership & Management Certificate Programs MANAGEMENT CONCEPTS Leadership & Management Certificate Programs Programs to deveop expertise in: Anaytics // Leadership // Professiona Skis // Supervision ENROLL TODAY! Contract oder Contract GS-02F-0010J

More information

How To Work With An Invountary Cients

How To Work With An Invountary Cients Engaging with invountary service users in socia work Good practice guide This guide is based on a research project at The University of Edinburgh which invoved: Reviews of research on user engagement in

More information

Performance measurement practice. The use of sanctions and rewards in the public sector

Performance measurement practice. The use of sanctions and rewards in the public sector Performance measurement practice The use of sanctions and rewards in the pubic sector The foowing individuas contributed to this report: Sascha Kiess, Diane French, Nick Soan, Dan Vaance, Daniee Wiiams.

More information

The Aviva UK Health Health of the Workplace Report Issue 4. October 2010. aviva.co.uk/health 1

The Aviva UK Health Health of the Workplace Report Issue 4. October 2010. aviva.co.uk/health 1 The Aviva UK Heath Heath of the Workpace Report Issue 4 October 2010 aviva.co.uk/heath 1 Foreword Now in its fourth year, Heath of the Workpace is Aviva s annua study that canvases GP, empoyer and empoyee

More information

Benefits That Count. Colonial Life is the proud sponsor of SHRM s Annual Employee Benefits Survey. coloniallife.com

Benefits That Count. Colonial Life is the proud sponsor of SHRM s Annual Employee Benefits Survey. coloniallife.com Benefits That Count Coonia Life is the proud sponsor of SHRM s Annua Empoyee Benefits Survey cooniaife.com 1 Dear Empoyer: Randa C. Horn President & CEO Coonia Life & Accident Insurance Company 1200 Coonia

More information

Budgeting Loans from the Social Fund

Budgeting Loans from the Social Fund Budgeting Loans from the Socia Fund tes sheet Pease read these notes carefuy. They expain the circumstances when a budgeting oan can be paid. Budgeting Loans You may be abe to get a Budgeting Loan if:

More information

Ricoh Healthcare. Process Optimized. Healthcare Simplified.

Ricoh Healthcare. Process Optimized. Healthcare Simplified. Ricoh Heathcare Process Optimized. Heathcare Simpified. Rather than a destination that concudes with the eimination of a paper, the Paperess Maturity Roadmap is a continuous journey to strategicay remove

More information

School facilities and community sport Creating the win-win scenario

School facilities and community sport Creating the win-win scenario Schoo faciities and community sport Creating the win-win scenario 1 Win win New and existing schoo faciities have the potentia to transform sport and the cub infrastructure whist supporting education and

More information

Graduate Program Prioritization Criteria and Questions/Elements. 6th Year Professional Diploma in Clinical Mental Health or School Counseling

Graduate Program Prioritization Criteria and Questions/Elements. 6th Year Professional Diploma in Clinical Mental Health or School Counseling Graduate Program Prioritization Criteria and Questions/Eements 6th Year Professiona Dipoma in Cinica Menta Heath or Schoo Counseing 1. History, Deveopment and Expectations of the Program a. Provide, to

More information

Asia Pacific Disability Rehabilitation Journal

Asia Pacific Disability Rehabilitation Journal DEVELOPMENTAL ARTICLES Asia Pacific Disabiity Rehabiitation Journa PRIMARY HEALTH CARE AND COMMUNITY BASED REHABILITATION: IMPLICATIONS FOR PHYSICAL THERAPY Tracy Bury* ABSTRACT The Word Confederation

More information

Good assessment in secondary schools HMI 462

Good assessment in secondary schools HMI 462 Good assessment in secondary schoos HMI 462 Good assessment in secondary schoos March 2003 HMI 462 Good assessment in secondary schoos Crown copyright 2003 Document reference number: HMI 462 To obtain

More information

Strengthening Human Resources Information Systems: Experiences from Bihar and Jharkhand, India

Strengthening Human Resources Information Systems: Experiences from Bihar and Jharkhand, India Strengthening Human Resources Information Systems: Experiences from Bihar and Jharkhand, India Technica Brief October 2012 Context India faces critica human resources (HR) chaenges in the heath sector,

More information

Bite-Size Steps to ITIL Success

Bite-Size Steps to ITIL Success 7 Bite-Size Steps to ITIL Success Pus making a Business Case for ITIL! Do you want to impement ITIL but don t know where to start? 7 Bite-Size Steps to ITIL Success can hep you to decide whether ITIL can

More information

Real Life Reform Report 2. December 2013

Real Life Reform Report 2. December 2013 Rea Life Reform Report 2 December 2013 2 I have had to cut back where I can. I have no money. I sod ots of things from my home to pay off debts. I hate debt and worked a my ife but I reay don t have anything

More information

Profiles in Coverage: Indiana Check-Up Plan

Profiles in Coverage: Indiana Check-Up Plan August 2008 State Coverage Initiatives Profies in Coverage: Indiana Check-Up Pan Overview The Indiana Check-Up Pan, as passed by the Indiana Genera Assemby in 2007, contains severa pubic and private reforms

More information

Aviva Times of our Lives Report. Autumn 2012

Aviva Times of our Lives Report. Autumn 2012 Aviva Times of our Lives Report Autumn 2012 Contents Introduction Introduction Materia Weath Weath: What we re Worth Contents, Cars and Homes Mind the Gap The Insurance Gap The Income Gap Emotiona Heath

More information

2015-16. A guide for parents about admission arrangements to Secondary Schools. Closing date 31 October 2014. City of Bradford Metropolitan District

2015-16. A guide for parents about admission arrangements to Secondary Schools. Closing date 31 October 2014. City of Bradford Metropolitan District A guide for parents about admission arrangements to Secondary Schoos City of Bradford Metropoitan District 2015-16 Cosing date 31 October 2014 Appy onine at www.bradford.gov.uk/admissions Department of

More information

Australian Bureau of Statistics Management of Business Providers

Australian Bureau of Statistics Management of Business Providers Purpose Austraian Bureau of Statistics Management of Business Providers 1 The principa objective of the Austraian Bureau of Statistics (ABS) in respect of business providers is to impose the owest oad

More information

Chartered Management Diplomas in Strategic Management & Leadership

Chartered Management Diplomas in Strategic Management & Leadership Chartered Management Dipomas in Strategic Management & Leadership CMI executive dipomas in management Whether you are at the start of your management career, seeking to move up through your organization

More information

Construction Plant and Health & Safety Training

Construction Plant and Health & Safety Training Construction Pant and Heath & Safety Training The Driving Force Behind Your Training Monks Training Services based in Leyand has for severa years been providing construction pant and heath & safety training.

More information

Quality Monitor HEALTH QUALITY ONTARIO 2012 REPORT ON ONTARIO S HEALTH SYSTEM

Quality Monitor HEALTH QUALITY ONTARIO 2012 REPORT ON ONTARIO S HEALTH SYSTEM Quaity Monitor HEALTH QUALITY ONTARIO 2012 REPORT ON ONTARIO S HEALTH SYSTEM This report is a too for driving a cuture of quaity, vaue, transparency and accountabiity throughout the heath system in Ontario.

More information

Space for People. Targeting action for woodland access

Space for People. Targeting action for woodland access Space for Peope Targeting action for woodand access Contents Summary 2 Section 1 Context 3 The Woodand Trust 3 The case for accessibe woodand 3 Section 2 Deveoping targets 6 Woods for Peope 6 The Woodand

More information

Corporate Governance f o r M a i n M a r k e t a n d a i M C o M p a n i e s

Corporate Governance f o r M a i n M a r k e t a n d a i M C o M p a n i e s Corporate Governance f o r M a i n M a r k e t a n d a i M C o M p a n i e s 23. Corporate governance towards best-practice corporate reporting John Patterson, PricewaterhouseCoopers LLP Reporting is

More information

PREFACE. Comptroller General of the United States. Page i

PREFACE. Comptroller General of the United States. Page i - I PREFACE T he (+nera Accounting Office (GAO) has ong beieved that the federa government urgenty needs to improve the financia information on which it bases many important decisions. To run our compex

More information

How to deal with personal financial problems

How to deal with personal financial problems How to dea with persona financia probems D I S P U T E R E S O L U T I O N Introduction Heping you face the future with confidence In 2014, the eve of consumer debt in the UK grew to reach a seven-year

More information

Ricoh Legal. ediscovery and Document Solutions. Powerful document services provide your best defense.

Ricoh Legal. ediscovery and Document Solutions. Powerful document services provide your best defense. Ricoh Lega ediscovery and Document Soutions Powerfu document services provide your best defense. Our peope have aways been at the heart of our vaue proposition: our experience in your industry, commitment

More information

IMPLEMENTING THE RATE STRUCTURE: TIERING IN THE FEE-FOR-SERVICE SYSTEM

IMPLEMENTING THE RATE STRUCTURE: TIERING IN THE FEE-FOR-SERVICE SYSTEM The New Jersey Department of Human Services Division of Deveopmenta Disabiities 1 IMPLEMENTING THE RATE STRUCTURE: TIERING IN THE FEE-FOR-SERVICE SYSTEM Eizabeth M. Shea Assistant Commissioner Thomas S.

More information

How To Get Acedo With Microsoft.Com

How To Get Acedo With Microsoft.Com alearn with Microsoft We are XMA. Ca us now on 0115 846 4900 Visit www.xma.co.uk/aearn Emai alearn@xma.co.uk Foow us @WeareXMA Introduction Use our 'steps to alearn' framework to ensure you cover a bases...

More information

Outsourced and Business Services - Delivering More for Less 1

Outsourced and Business Services - Delivering More for Less 1 Outsourced and Business Services - Deivering More for Less Outsourced and Business Services - Deivering More for Less 1 CONTENTS Foreword 3 Introduction 5 Executive summary 6 1. Benefits of outsourcing

More information

Education sector: Working conditions and job quality

Education sector: Working conditions and job quality European Foundation for the Improvement of Living and Working Conditions sector: Working conditions and job quaity Work pays a significant roe in peope s ives, in the functioning of companies and in society

More information

What to do before, during and after a flood

What to do before, during and after a flood Suffok Food Risk Management Partnership What to do before, during and after a food Practica advice on what to do to protect yoursef and your property "Over 5.5 miion properties in Engand and Waes are at

More information

Certified Once Accepted Everywhere Why use an accredited certification body?

Certified Once Accepted Everywhere Why use an accredited certification body? Certified Once Accepted Everywhere Why use an accredited certification body? Third party management systems certification is a frequenty specified requirement to operate in the goba market pace. It can

More information

The BBC s management of its Digital Media Initiative

The BBC s management of its Digital Media Initiative The BBC s management of its Digita Media Initiative Report by the Comptroer and Auditor Genera presented to the BBC Trust s Finance and Compiance Committee, 13 January 2011 Department for Cuture, Media

More information

Every Child, Every School: Lessons from Chicago s Partnership for Instructional Leadership

Every Child, Every School: Lessons from Chicago s Partnership for Instructional Leadership Every Chid, Every Schoo: Lessons from Chicago s Partnership for Instructiona Leadership A report on a three-year project of Business and Professiona Peope for the Pubic Interest, Chicago Pubic Schoos,

More information

The definition of insanity is doing the same thing over and over again and expecting different results

The definition of insanity is doing the same thing over and over again and expecting different results insurance services Sma Business Insurance a market opportunity being missed Einstein may not have known much about insurance, but if you appy his definition to the way existing brands are deveoping their

More information

INDUSTRIAL AND COMMERCIAL

INDUSTRIAL AND COMMERCIAL Finance TM NEW YORK CITY DEPARTMENT OF FINANCE TAX & PARKING PROGRAM OPERATIONS DIVISION INDUSTRIAL AND COMMERCIAL ABATEMENT PROGRAM PRELIMINARY APPLICATION AND INSTRUCTIONS Mai to: NYC Department of Finance,

More information

ICAP CREDIT RISK SERVICES. Your Business Partner

ICAP CREDIT RISK SERVICES. Your Business Partner ICAP CREDIT RISK SERVICES Your Business Partner ABOUT ICAP GROUP ICAP Group with 56 miion revenues for 2008 and 1,000 empoyees- is the argest Business Services Group in Greece. In addition to its Greek

More information

Asset Management Strategy 2015 2020. Customers, at the heart of what we do

Asset Management Strategy 2015 2020. Customers, at the heart of what we do Asset Management Strategy 2015 2020 Customers, at the heart of what we do Contents 1. Executive Summary 3 2. Achievements 4 3. Strategic Context 5 4. Context for Demand 7 5. About our Homes 9 6. Property

More information

6 Your home and surroundings Section 6 page 1. Your home and surroundings. 6.1 Emergencies. 6.2 Safety. 6.3 Insurance. 6.4 Security. 6.

6 Your home and surroundings Section 6 page 1. Your home and surroundings. 6.1 Emergencies. 6.2 Safety. 6.3 Insurance. 6.4 Security. 6. 6 Your home and surroundings 6.1 Emergencies What shoud I do if there is a fire? What shoud I do if I sme gas? 6.2 Safety Can I use fammabe materias, such as botted gas or paraffin? Shoud a staff carry

More information

Chapter 2 Developing a Sustainable Supply Chain Strategy

Chapter 2 Developing a Sustainable Supply Chain Strategy Chapter 2 Deveoping a Sustainabe Suppy Chain Strategy Bakan Cetinkaya Learning Goas. By reading this chapter you wi: Know the basics of competitive strategy and suppy chain strategy and understand their

More information

Welcome to Colonial Voluntary Benefits. Thank you for your interest in our Universal Life with the Accelerated Death Benefit for Long Term Care Rider.

Welcome to Colonial Voluntary Benefits. Thank you for your interest in our Universal Life with the Accelerated Death Benefit for Long Term Care Rider. Heo, Wecome to Coonia Vountary Benefits. Thank you for your interest in our Universa Life with the Acceerated Death Benefit for Long Term Care Rider. For detai pease ca 877-685-2656. Pease eave your name,

More information