Comprehensive Device Management Platform comprising of Management Suites specialized in addressing different problem domains, extensively

Transcription

1 Comprehensive Device Management Platform comprising of Management Suites specialized in addressing different problem domains, extensively customizable to meet enterprise management requirements

2 Enterprise POS Management Suite Manage the growing challenges of the organization POS eco-system, mitigating the added concerns with the advent of Mobile POS and diverse peripherals. Classic POS EPMS V1.0 For fixed mount POS systems with peripherals attached to Windows and Linux platforms Mobile POS EPMS V2.0 For mobile POS systems with peripherals attached to ios and Android platforms Security adherence EPMS supports theft and vulnerability detection through unique signature tokens for all communications Ability to monitor peripherals even during network offline instances Real-time visibility through location tracking has become even more challenging. Classic POS EPMS V1.0 - For peripherals attached to Windows and Linux platforms Mobile Heterogeneous POS EPMS V2.0 peripheral - For peripherals management attached to ios and Android platforms Security Ability adherence to monitor peripherals even without standard OS such as barcode EPMS scanners, supports MSR, theft printers and etc vulnerability detection through unique signature tokens for all communications Ability to monitor peripherals even during network offline instances Allows firmware updates, application deployments and patches Real-time visibility through location tracking irrespective of the software or hardware platform Simplified integration Extensive inbuilt capabilities to integrate with existing infrastructure using web services API, agent API etc Readily supporting the standard protocols such as SNMP, WMI, OLE Extendable to support custom protocols Remote, schedulable operations Centralized peripheral management operations such as application or firmware updates, configuration updates, daily backups, clean up procedures Simplified routine operations through the ad-hoc communities and schedulable dynamic workflows

3 b Enterprise Mobility Management Suite Embrace the era of BYOD while reducing the burden of security and intensive monitoring requirements. MATRIX24x7 Enterprise Mobility Management Suite supports the entire enterprise mobility spectrum starting from WinCE, WinMobile through to the latest Android, ios, Windows Phone platforms. EMMS V1.0 - For WinCE and WinMobile platforms EMMS V2.0 - For ios, Android and Windows Phone platforms Visibility and continuous monitoring Managing the diverse enterprise mobile device space through a single point of control Ability to continuously monitor mobile devices scattered over the enterprise Security and compliance Supports a wide range of security features such as auditing of devices for jailbreak/device rooting, application white listing, and limiting access to approved devices, pin number enforcement, auto locking, device unlocking/selective wiping and offline status caching Profile based policy imposition Simplified imposition of profile based enterprise policies for mobile devices Mobile asset tracking and management Device enrollment via the Simple Certificate Enrollment Protocol (SCEP), web portal, , SMS, registering devices in bulk or allowing users to self-register their devices Tracking the physical location of devices enabling location based value added services Remote tracking of internal device metrics such as RAM, available storage, CPU performance and battery strength Remote interactive issue diagnosis and counteractive procedures increasing device utilization and availability

4 Payment Security Management Suite MATRIX24x7 Payment Security Management Suite ensures the reliability of the enterprise payment devices by securing the devices against unauthorized device tampering. Authentication and authorization M Rule based authorization to streamline access to critical payment devices including secure update distributions and verification after updates Payment device authentication through a unique heartbeat signature preventing payment device removals or replacement Monitoring and Alerting Enables enterprise administrators to be alerted real-time through various communication channels including gateways, SMS gateways and network management systems, on any unauthorized removal /connection of devices or of any introduction of bogus devices Audit Traces Authenticity of Transaction Verifying integrity and originality of the transaction messages ensuring security of critical operations such as firmware/application updates, diagnostic commands, and device statistics Allows enterprises to strike the critical balance between security and performance by configuring auditing capabilities to suit enterprise security policies Provision of reliable audit traces through minute monitoring and recording of all defining and executing operations at payment device, host PC agents and dashboards ensures only legitimate activities to be performed within the enterprise infrastructure

5 Systems and Network Infrastructure Management Suite Enterprises are increasingly becoming dependent on core IT systems for continuous business operations. Gartner estimates that the hourly cost of network downtime is about $42,000 per hour; therefore the significance of having proper monitoring and management capabilities in place is highly critical. IT Infrastructure monitoring Decoupled and independent monitoring of systems and server infrastructure, providing a comprehensive view for critical business decisions Rich real-time information on systems and server infrastructure, significant for business continuity via an informative centralized dashboard Enterprise full-text searching facilities for simplified, user-friendly interactions Alerts and audit reports Multi channel communication platform allows alerts to be delivered to significant parties as , SMS (Text), voice and also to the Enterprise Dashboard, in real-time. Exception based reporting mechanism reduces the management burden through focused attention on the actual needs of resources Non-invasive systems and applications health / performance monitoring Remotely diagnose health and performance of systems ensuring zero disruptions to the system operation Device and server provisioning Fully automated device and server provisioning via dynamic workflows and schedulable routine tasks Off-line status caching mechanisms guarantees device behavior and status changes are logged and notified while devices are in disconnected mode. These features support root-cause analysis in faulty situations and also paves way to take actions proactively avoiding potential system issues altogether

6 MATRIX24x7 s perception capabilities and its ability to adapt itself to blend with the existing enterprise infrastructure, open a new dimension in device management in which devices start living in the enterprise space. Powered by Contact us: bdo@zone24x7.com