Salary Guide. Partnership Experience Impact 32 years connecting talent and opportunity

Transcription

1 Salary Guide Comparing the latest information on salaries and employment costs across Northern Ireland. Grafton Recruitment, known locally worldwide: 600 employees, 60 offices, 16 countries 2015 Partnership Experience Impact 32 years connecting talent and opportunity

2 Northern Ireland has exactly what you re looking for - a superb infrastructure, competitive costs and an educated workforce with an unstoppable can-do attitude Invest Northern Ireland 2

3 Contents About Grafton Recruitment Grafton Recruitment is one of the largest recruitment companies in Ireland with 11 branches across Northern Ireland and the Republic of Ireland, supported by 600 people in 60 offices in 16 countries. Our services include permanent recruitment, temporary recruitment, executive search and HR/ recruitment outsourcing and HR consulting. For 32 years Grafton Recruitment has been connecting talent and opportunity. Last year we placed over 5,000 permanent employees in roles, and supplied 5,000 temporary staff per week. We work together to foster lifelong relationships and partnerships, driving a positive impact for candidates, our clients and our business. At Grafton Recruitment, we are all about people, creating success together and enjoying ourselves in the process. If you need recruitment advice we would be delighted to hear from you. Introduction Our Services Current Market FDI Services Banking and Finance Accountancy Public Practice Banking Insurance Technology Contact Centre & Multilingual Office Support Sales, Marketing & Retail HR Engineering & Manufacturing Supply Chain & Logistics Catering

4 + Introduction Pete Feldman FCIPD, FIRP Operations and HR Director, Grafton Recruitment It s exciting to see continued interest from around the globe in Northern Ireland as a centre of excellence, especially in the Shared Services, Accountancy & Finance, Information Technology, Engineering & Manufacturing and Sales sectors. The last 12 months has seen tangible, positive improvements in the NI economy and Grafton have seen the knock-on effect to employment with increasing requirements from new and existing clients in our High Street, Specialist and HR Consulting Divisions. It s exciting to see continued interest from around the globe in NI as a centre of excellence, especially in the Shared Services, Accountancy & Finance, Information Technology, Engineering & Manufacturing and Sales sectors. It s also very pleasing to see a steady flow of talent back to NI to avail of the improving situation here. Our Specialist Appointments Division in particular is experiencing high levels of demand for both permanent and contract hires. Our Accountancy and Finance team is reporting increased job numbers for senior finance professionals, specifically management accountants, finance managers and financial controllers. Competition continues for the best candidates in transactional finance roles e.g. credit control, accounts payable and receivable. Our Technology Team is also experiencing similar levels of competition for proprietary and non-proprietary software developers, infrastructure experts, project managers, business analysts and specialists in the areas of business intelligence and data warehousing. Our Engineering & Manufacturing Team continues its strong history of recruiting in this sector, in particular electronic, maintenance, quality and design engineers as well as a whole array of manufacturing roles. HR, Procurement and Sales & Marketing have also seen dramatic increases in the last 12 months. Strong demand in these sectors provides important ongoing career development not only for those professionals working locally but it also offers a valuable opportunity to international talent wishing to participate in the career opportunities available locally. 4 phone: +44 (0)

5 Our High Street Branches across NI are also servicing similar levels of demand for temporary and permanent roles across the retail distribution, manufacturing, transport & logistics, office support and contact centre sectors. We have also having more implementations around flexible workforces and the various options open to our clients whether that be contracts for services, Swedish Derogation contracts, umbrella or full recruitment outsourcing. Finally our HR Consulting Division continues to add more value to our clients resourcing needs by business partnering with our clients to become more scientific around their resourcing processes and improve their attraction and selection techniques. In particular, this can be seen in our RPO offering but also in the service we provide around assessment and selection design & delivery, psychometric testing and employer branding. Grafton Recruitment s integrated European network, comprising 60 offices in 16 countries enables seamless access to international talent and gives a unique advantage to our recruiters and to our clients, who represent NI s leading employers in both the indigenous and foreign direct investment (FDI) sectors. We continue to invest heavily in our technology platforms to ensure our recruiters have continuous access to the best talent available within all our key market sectors. The Grafton Recruitment Salary Guide is compiled by our recruitment teams in Ireland and was drafted in early 2015 based on current market information. Many of our clients find our Salary Guide a useful and valuable tool when reviewing and compiling their compensation and reward strategies for the year. If you have any questions regarding the information contained in this guide or would like further additional detail or advice about our services, please contact me directly at pfeldman@ graftonrecruitment.com and I will be delighted to assist you. Pete Feldman Operations and HR Director phone: +44 (0)

6 INNOVATION THROUGH PEOPLE, PROCESS, TECHNOLOGY Our Services TAILOR MADE SOLUTIONS NT PSYCHODIAGNOSTICS TAILOR MADE SOLUTIONS STRONG DIGITAL BRAND TALE N GAIN IMPORTANT INSIGHT USING OUR FULL RANGE OF PSYCHOMETRIC TESTING GEM SSIONAL RE C A AN RU T ME M 100% OF OUR CANDIDATES ARE IT INTERVIEWED FACE TO FACE BY EXPERT CONSULTANTS ENT 3,209,475 NT TALE NT M OUR SERVICES ADDRESS THE FULL EMPLOYEE LIFECYCLE PR OFE ME IT H PSYCHODIAGNOSTICS EXPERT CANDIDATE ASSESSMENT ENT INTERVIEWS & SCREENING 100% OF OUR CANDIDATES ARE INTERVIEWED FACE TO FACE BY EXPERT CONSULTANTS OUR EUROPEAN NETWORK EFFECTIVELY CONNECTS YOU WITH A WIDER GLOBAL TALENT POOL 100% OF OUR CANDIDATES ARE INTERVIEWED FACE TO FACE BY EXPERT CONSULTANTS EM AG AN EFFECTIVELY CONNECTS YOU WITH A WIDER GLOBAL TALENT POOL TALENT NETWORK OUR EUROPEAN NETWORK OUR EUROPEAN NETWORK EFFECTIVELY CONNECTS YOU WITH A WIDER GLOBAL TALENT POOL EXPERT CANDIDATE ASSESSMENT INNOVATION THROUGH PEOPLE, PROCESS, TECHNOLOGY SULTANCY WE SEE BEYOND RECRUITMENT INTERVIEWS & SCREENING SSIONAL RE OFE CR PR U INTERVIEWS & SCREENING TALENT NETWORK EXCELLENT CUSTOMER SERVICE TALENT NETWORK N CO WE SEE BEYOND RECRUITMENT R + EXCELLENT CUSTOMER SERVICE H R N CO SULTANCY PSYCHODIAGNOSTICS TAILOR MADE SOLUTIONS OUR SERVICES T EN ADDRESS THEITMFULL EMPLOYEE LIFECYCLE UNIQUE VISITS TO OUR WEBSITE 2011/2012 STRONG DIGITAL BRAND Grafton Recruitment Key Statistics for Europe SSIONAL RE OFE CR PR U TALE NT M ENT SULTANCY SCREENED CANDIDATES IN OUR DATABASE WE HAVE OVER 400,000 6 SCREENED CANDIDATES IN OUR DATABASE N CO 400,000 R WE HAVE OVER 3,209,475 H GAIN IMPORTANT INSIGHT USING OUR FULL RANGE OF PSYCHOMETRIC TESTING EM AG AN GAIN IMPORTANT INSIGHT USING OUR FULL RANGE OF PSYCHOMETRIC TESTING UNIQUE VISITS TO OUR WEBSITE 2011/2012 OUR SERVICES ADDRESS THE FULL EMPLOYEE LIFECYCLE LAST YEAR WE SCREENED 61,000 CANDIDATES FOR PERMANENT POSITIONS LAST YEAR WE SCREENED 61,000 CANDIDATES FOR PERMANENT POSITIONS n n phone: +44 (0) WE HAVE OVER 400,000 SCREENED CANDIDATES IN OUR DATABASE LAST YEAR WE PLACED 5,000 CANDIDATES IN PERMANENT CONTRACTS LAST YEAR WE PLACED 5,000 CANDIDATES IN PERMANENT CONTRACTS LAST YEAR WE SCREENED 61,000 CANDIDATES FOR PERMANENT POSITIONS L 5 C P

7 Grafton Recruitment History For over 30 years, Grafton Recruitment has been providing permanent, temporary and outsourced recruitment solutions to clients in the private and public sectors in Northern Ireland. Our trusted team of advisors is available to respond quickly to your needs, give you the best insight into the skills that are available in the marketplace and the cost of those skills. Sectors Each year, over 100,000 candidates register with Grafton Recruitment, making our database one of the largest across Ireland. Increasingly, these candidates are seeking roles within Accountancy, Financial Services, Banking, ICT/Technology, Sales, Marketing and Scientific sectors. International Reach With a European presence across 16 countries Grafton Recruitment has 60 offices employing 600 people. Grafton has a strong presence in Central and Eastern Europe including Czech Republic, Hungary, Poland and Slovakia. Our Services Permanent Recruitment Temporary Recruitment Human Resource Consulting Employer Branding Talent Monitoring & Mapping Recruitment Process Outsourcing Executive Recruitment Foreign Direct Investment (FDI) Consultancy Services Grafton Recruitment has established itself as a market leader in providing International Resourcing and consulting services directly to firms seeking locations for new facilities or relocating operations. phone: +44 (0)

8 + The Current Northern Ireland Market Unemployment New Jobs Forecast Job Type Output Reward Unemployment Well Connected Population Unemployment rate currently stands at 6.0% (March 2015), above the average for the UK regions, but well below the Republic of Ireland and EU averages. Highest availability of superfast broadband in the UK with almost 30 daily flights to London. Belfast is only 1hour from London by air and 2hours from Dublin by rail and road. Northern Ireland s population 1.8 million Over 40% are aged 29 or under, and 55% are under the age of 40 * Source: Invest NI 8 phone: +44 (0)

9 Output Reward There was a total of 720,290 jobs in Northern Ireland at 31st December This is an increase of 14,200 jobs over the year. A typical full-time worker in Northern Ireland earned about 24,000, compared to just under 27,000 across the UK. * Source: HM Revenue and Customs Pay As You Earn (PAYE) records phone: +44 (0)

10 + FDI Consultancy Service Working in partnership with government agencies and investment partners internationally with the collective objective of promoting and improving their respective locations to investors. Grafton Recruitment s specific FDI consulting services include: Employment Costs Item Details z International resourcing and labour market evaluation to To give a more accurate indication of employee costs, the list Unpaid Breaks 20 minutes in every 6 hours of work. There identify best options below details the typical salary on costs (cost to employ) During Working must be 11 hours break between each z HR consultancy services during start up phase which employers are obliged to pay: Hours working day z Assistance with site and facility search after location has been chosen. Item Currency GBP Details Minimum Notice period Between 1 month - 2 years: 1 week. Additional week for every year of service up to a max of 12 weeks Social Taxes 13.8% Statutory Applies after 2 years service. Under 22: 0.5 weeks pay per year worked. National Minimum Wage 6.50p/h Redundancy 22-40: 1 weeks pay per year worked. Statutory Pension Contribution 1% Entitlement 41+: 1.5 weeks pay per year worked. Weekly pay up to max of 430 Statutory Healthcare Contribution Not statutory Maternity/ Up to 9 months with 90% of pay for 6 Annual Holiday Leave Maximum Working Week 20 days + 8 bank holidays 48 hours Adoptive Leave Paternity Leave weeks and Up to 2 weeks leave with statutory pay of per week 10 phone: +44 (0)

11 The Salary Guide phone: +44 (0)

12 + Banking and Finance Accountancy Financial Services Banking Insurance There has been a much welcomed increase in opportunities for individuals across the Banking, Insurance, Accountancy and Finance markets in Northern Ireland in the last 12 months. These opportunities have arisen from both established companies wishing to increase headcount and new companies setting up Shared Service Centres in Northern Ireland. Even with the movement these new roles have created, the competition remains high for good quality positions. Clients are still looking for those candidates who stand out from the rest of the job seekers. There is also recognition amongst Hiring Managers that the best candidates are likely to have multiple options, resulting in shorter, faster moving, recruitment processes. This is a marked contrast to the cautious buyers market view amongst hirers that has been prevalent in recent years. The SME market has seen some improvement, specifically in the Agri-food, FMCG and Manufacturing sectors, with the requirement for commercial Accountants and Analysts to identify and drive cost reductions and operating efficiencies. Movement at senior level within SMEs has gathered momentum in 2014 after a couple of stagnant years. People who were only tentatively looking at new opportunities previously are now fully committed to finding a new role as more positions have become available. This is essential to continue the recruitment cycle and keep the market buoyant. The flow of talent back into the Northern Ireland market from ROI and the UK increased again in 2014 with most candidates citing a perceived improvement in the local market as the most common reason. The continuing increase of Finance Shared Service Centres being set up in Belfast has increased salary levels for candidates with experience in this environment. This is even more prevalent in those that require Finance staff with a second language. This remains a challenging area for clients and is unlikely to ease much in the first half of phone: +44 (0)

13 The Qualified market has continued to improve and clients have indicated that cautious optimism will continue in In the newly qualified market - Industry qualified, traditional Management Accountants are still very much the hire of choice for SMEs, in comparson to the technical skill set of Financial Accountants still required by the larger corporate clients. As two of the Big 4 firms have announced planned increases over the next few years in both experienced and graduate level hires this will have an impact on the supply of these levels of candidates. There has been an increased trend of ACA qualified Accountants moving from traditional Audit roles into other growing parts of the same firm such as Forensics and Consulting. In the broader Financial Services market there is still demand for good IFAs but clients are holding out for those with an existing portfolio where possible. Changes in legislation means compliance requirements have been further enhanced which has resulted in a continued hunger for individuals with strong regulatory experience. This is certain to continue over the next 12 months. The part-qualified and transactional Finance roles rose steadily in Credit Controllers are still in demand along with Account Payable staff as companies keep control of their cash flow. Grafton Recruitment has also dealt with a higher number of Assistant Accountant roles in the last 12 months which shows clients are rebuilding their Finance teams as conditions continue to improve. As banks are lending again there is an increased appetite for experienced Bankers with local knowledge. This is a notable change from the sector s emphasis on hiring those with credit skills over the two previous years. phone: +44 (0)

14 + Accountancy Financial Director Finance Manager Financial Controller Business Analyst Salaries have seen a slight increase as companies continue to remove pay freezes and increase benefits to retain staff in a more buoyant market. Salary levels are expected to increase further, albeit at a slow rate through The number of roles for qualified Accountants increased in the We have also seen a slight increase in roles within the SME market with companies realising that having strong finance staff is critical to the health of their business. Credit control, accounts assistants and qualified by experience (QBE) roles have all had an upward trend. second half of 2014 and this trend is likely to continue. The increased investment in the Northern Ireland market by global professional organisations has had a positive impact on the transactional/part qualified sector of the recruitment market. In particular, graduates, part qualified and finance processing role volumes have all increased whilst there has also been an upward shift in salaries for these roles due to competition for the best quality candidates. With more large organisations creating shared services centres, this trend should continue throughout phone: +44 (0)

15 Financial Director Payroll Manager Financial Controller Payroll Supervisor Finance Manager Payroll Clerk Management Accountant Credit Control Manager Financial Accountant Credit Control Newly Qualified Accountant Business Analyst Cost Accountant Accounts Receivable Manager Financial Analyst Accounts Receivable Part Qualified Accountant Accounts Payable Manager General Ledger Manager Accounts Payable General Ledger Clerk Accounts Assistant Book-Keeper Accounts Clerk phone: +44 (0)

16 + Public Practice Partner Director Senior Manager Newly Qualified Public practice remains strong in Northern Ireland although this is an extremely competitive sector when it comes to candidates. The variation in package offered by the Big 4 firms for recently qualified ACAs is minimal, resulting in a lack of incentive for experienced candidates to move. This, as always, creates opportunities for those who have qualified at a smaller firm to make the move up. Although the newly qualified candidate shortage is across most practice disciplines, audit and assurance probably suffers the most, which is down to these teams ramping up as new business is won. in demand for business recovery candidates is also indicative of an improving economic situation. Salaries have increased, but only slightly. This may be, partly, down to the competitive market when it comes to attracting new hires and partly from the need to retain staff and stop them moving to another firm. There seems to be more flexibility around salaries and overall packages in most firms as they appreciate this may be required to land the best talent. Partner Director Senior Manager Manager Assistant Manager Senior (1-2 years PQE) Newly Qualified Small and medium firms are also hiring as they see their client base increasing as the economic situation slowly improves in Northern Ireland. We have seen a mix of graduate and experienced hires in general practice as well as numbers increasing in Tax, corporate finance and business advisory amongst the top tier firms. A reduction Studier phone: +44 (0)

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18 + Banking Head of Compliance AML Officer Wealth Manager Financial Advisor Salaries have remained consistent in 2014 with small 1% - 3%increases in some areas. We have identified some improvements within the market as Banks are back lending again. This has resulted in an increased demand for Bankers across corporate and SME markets. We have also noted a minor increase in hiring across middle and back office functions as a result of growth of front office roles. We expect this to continue into Senior Wealth Manager Banking Branch Manager Assistant Bank Manager Wealth Manager Financial Advisor Head of Compliance Bank Clerk Senior Portfolio Manager Compliance Manager (5 years + exp.) Compliance Manager (3-5 years exp.) Treasury Manager Treasury Dealer Senior Credit Analyst Portfolio Manager Mortgage Advisor Bancassurance Advisor Compliance Officer Credit Analyst Paraplanner AML Officer Senior Corporate Lender Financial Planning Assistant phone: +44 (0)

19 + Insurance Claims Manager Underwriting Life Assurance Pensions Manager The insurance sector in Northern Ireland has remained relatively positive over the last 12 months and we expect this to continue in However salaries have General Broking Senior Corporate Broker remained fairly static with slight increases (2%). There has been a slight uplift within the broking market which has led to a demand for qualified insurance brokers and financial advisors, although most companies are seeking advisors that can bring a portfolio of clients with them. The insurance sector in Northern Ireland remains competitive and the overall sentiment is one of confidence. Claims Claims Manager Senior Claims Handler Claims Handler Claims Administrator Underwriting Administrator Underwriting Corporate Broker Senior Account Handler Account Handler Personal Lines Life & Pensions Pensions Manager Senior Pensions Consultant Underwriting Manager Pensions Consultant Senior Underwriter Senior Pensions Administrator Underwriter Pensions Administrator Underwriting Administrator Life Assurance Administrator phone: +44 (0)

20 + Technology Systems Engineer BI Developer Software Development Manager CTO The IT industry in Northern Ireland is growing, the growth is directed into specific areas of IT such as the need for experienced software developers who have skills with technologies such as Java and C#. As there is a high Project Managers and Business Analysts demand for people with these skills, most large companies are offering above the market salary, as they are being driven by supply and demand. Senior Program Manager Program Manager Senior Project Manager As more companies start to expand their operations in NI, there will be a high demand for highly experienced candidates such as, directors, managers, tech leads amongst others. As companies look to hire internally for these more senior roles, there will be increased competition for the junior and middle tier roles that open Project Manager Senior Business Analyst Business Analyst Systems Analyst up, leading to above market salary rates phone: +44 (0)

21 Infrastructure & Support Infrastructure & Support CTO Network Manager IT Director IT Manager Technical Support Manager Network Engineer (1-3 yrs experience) Network Engineer (3-5 yrs experience) Help Desk Team Leader UNIX Administrator Help Desk Support Citrix Engineer Field Service Manager CISCO Engineer Field Service Engineer (1-3 yrs experience) Field Service Engineer (3-5 yrs experience) phone: +44 (0)

22 + Technology Cont d Systems Engineer BI Developer Software Development Manager CTO Infrastructure & Support Development QA Manager Architect QA Senior Architect Software Tester (1-3 yrs experience) Software Tester (3-5 yrs experience) Development Manager NET Developer Senior.NET Developer Localisation Manager Dev. Lead Release Manager C/C++ (1-3 yrs experience) Senior Localisation Engineer C/C++ (3-5 yrs experience) Localisation Engineer Java (1-3 yrs experience) Technical Writer Java (3-5 yrs experience) Web developer phone: +44 (0)

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24 + Contact Centres & Multilingual Operations Manager Workforce Planner Team Leader Customer Service Agent This sector continues to be highly competitive, with a number of multinational companies making Northern Ireland their chosen destination for call centre and shared services activities. This has led to higher volumes of candidates being recruited than for most other sectors and demand remains steady throughout the calendar year. Customer service, sales, technical support and order management roles are typical of volume requirements in this sector. The sector, more so than others has a sizeable requirement for candidates with foreign language skills, the reason being that shared service centres in Ireland typically provide support for customers across Europe. The main languages in demand are German, French, Norwegian, Danish, Finnish and Dutch, while Spanish and Italian language skills are also required in most call centres. In some cases, language bonuses will be provided to candidates who speak more than one foreign language (trilingual candidates). Due to continuing high demand and a limited supply of candidates with certain languages, companies continue to react to this by amending their interview and on-boarding process to ensure a timely and efficient hiring process. This can include phone or video interviews rather than face to face meetings and offering a relocation package to include flights and initial accommodation for new hires who are based abroad, thus increasing their search pool for multilingual candidates. A high turnover of staff can unfortunately be symptomatic of the repetitive nature of some call centre roles, particularly outbound sales, with the average employee remaining in place for months. However, graduates with 6 12 months experience continue to be attracted to these roles by the prospect of working for large multinationals and gaining experience in a process driven team environment with formal training, meaning that newly qualified candidates are becoming available each year. Companies in certain industries are forced to offer more competitive salaries as competition for experienced candidates (particularly with foreign language skills) is high. This is particularly true of banking and gaming companies phone: +44 (0)

25 Contact Centre Manager Customer Service Manager Customer Service Supervisor Customer Service Team Leader Order Entry Clerk Order Entry Manager Telesales Manager Telesales Supervisor Customer Service Agent (3+ yrs experience) Customer Service Agent (0-3 yrs experience) Inbound Telesales Outbound Telesales Multilingual Customer Service Agent phone: +44 (0)

26 + Office Support Office Manager Executive Assistant Receptionist Administration This is a market that has remained steady over the last 12 months and where the market is now seeing growth. Each week our Office Support division is receiving an increase in requests from existing clients and many new Office Manager clients are approaching us with staffing requirements for both permanent and temporary opportunities. Salaries are remaining competitive in the Office Support PA / Executive Assistant (3-5 yrs experience PA / Executive Assistant (1-3 yrs experience sectors and showing an increase with the outlook remaining steady. Office Administration, Sales Support and Customer Service are all areas where we have seen consistent demand. Administrator (3-5 yrs experience) Administrator (1-3 yrs experience) Team Secretary/Administrator Receptionist (3+ yrs experience) Receptionist (0-3 yrs experience) Data Entry Operator Accounts Administration Assistant Mailroom Clerk phone: +44 (0)

27 - Temporary Roles ( p/h) ( p/h) Office Manager PA / Executive Assistant (3-5 yrs experience PA / Executive Assistant (1-3 yrs experience Administrator (3-5 yrs experience) Administrator (1-3 yrs experience) Team Secretary/Administrator Receptionist (3+ yrs experience) Receptionist (0-3 yrs experience) Data Entry Operator Accounts Administration Assistant Mailroom Clerk phone: +44 (0)

28 + Sales and Marketing Business Development Manager Sales Manager Marketing Manager Telesales Manager Sales and marketing salaries have remained largely stable in Northern Ireland for the last year. Some niche areas have witnessed a marginal increase (2% to 4%), including those aligned with a requirement for online expertise. Specifically, there is a demand for skills to harness information from digital platforms to drive organisational growth. In direct correlation, the print and media industry remains largely in troubled times as digital methods of promotion become ever more prevalent. Marketing budgets continue to be moved into online channels and so demand for digital marketing professionals increases. According to recent Forrester research 75% of marketing heads plan to restructure departments for the digital age. Digital marketing teams have become more established in marketing departments, whilst digital divisions are increasingly the driving force in many creative agencies phone: +44 (0)

29 Sales Marketing Sales & Marketing Director Marketing Director Business Development Director Marketing Manager Business Development Manager Brand/Product Manager Sales Manager Marketing Executive Key Accounts Manager Marketing Assistant Account Executive Public Relations Manager Business Development Executive Sales Executive Sales Representative Field Sales Representative Internal Sales Public Relations Officer Creative Director Senior Designer Junior Designer Advertising Manager Telemarketing Executive phone: +44 (0)

30 + Retail Store Manager Merchandiser Area Manager Stock Controller Some retailers have seen an increase in sales due to increased consumer spending and confidence. There are different trends in disposable income with an increase of 15% on lower income groups and decrease of 3% in higher income groups. For 2015 we are expecting a similar year to 2014 with possibly some growth as the economy increases with experienced candidates being in greater demand. Retsil General/Store Manager Assistant Manager Department Manager Retail Sales Area Manager Merchandiser Sales Clerk/ Cashier Internal Sales Buyer Assistant Buyer Inventory /Stock Controller Customer Service Manager phone: +44 (0) Customer Service Representative

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32 + Human Resources HR Director Compensation & Benefits Manager Training & Development Manager Recruitment Specialist There has been a steady flow of contract and temporary positions at all levels, interspersed with demands for permanent professionals. Although still a little unpredictable, all signs point to a steady improvement moving into With increased confidence in the market, HR professionals have been more active in their job searches and are making positive career moves. This healthy development explains the peaks of permanent recruitment throughout this year, with natural turnover prompting job re-evaluations and back-fills. Organisations are now welcoming the opportunity to reward their staff with training and up-skilling and there has been greater emphasis on employee engagement and motivational initiatives. This is particularly prevalent in organisations which employ specialist staff, or those in high demand e.g. IT developers, design/electronic engineering, multilingual or strong business developers. It also occurs within these organisations where there is demand for dedicated in-house resourcing specialists. Those who can be proactive and use creative attraction methods remain in demand. Salary levels moving into 2015 remain steady, with average pay increases between 2.5% to 3.5%. The calibre of HR professionals across NI is excellent. Academic and professional CIPD qualification results are impressive and this makes for a very competitive, candidate rich market. With this being the case, companies are more inclined to review practical work experience and focus on cultural fit and capabilities. This has been an interesting time for the HR market, with consistent contract positions interspersed with a broad range of permanent generalist and specialist opportunities. It is difficult to predict a definitive trend moving into 2015; however, signs point to a steady improvement in permanent roles coupled with continued demand for contract and temporary HR resources phone: +44 (0)

33 HR Director Recruitment Manager Senior HR Manager Recruitment Specialist HR Manager/Business Partner Recruitment Coordinator HR Manager (3-5 yrs Generalist experience) HR Manager (1-3 yrs Generalist experience) Training & Development Director Training & Development Manager Trainer HR Generalist/Specialist HR Assistant Training Administrator Compensation & Benefits Manager HR Administrator Sales Representative Field Sales Representative Internal Sales Telemarketing Executive Compensation & Benefits Specialist Organisational /Development Manager Industrial/Employee Relations Manager phone: +44 (0)

34 + Engineering & Manufacturing Product Design Engineer CAD Technician Mechanical Engineer Facilities Manager In the last 12 months there has been an increase in engineering, manufacturing and construction job opportunities. According to Northern Ireland Centre of Economic Policy, the growth for 2014 was forecast at 4.4% across engineering and manufacturing, while construction saw an increase in 2.1%. With significant plans for growth right up to 2020 engineering, manufacturing & construction will continue to expand and have a huge demand for skilled candidates. Similarly to last year the market remains highly competitive for candidates and is driven by the candidate s choice. Companies have found it increasingly difficult to attract skilled engineers in the following areas; design, maintenance, electronics, manufacturing and engineering. As a result the market will become smaller for qualified and experienced candidates and we may see salaries increasing in order to meet the demand versus supply. There has been a mix of graduate and experienced level opportunities within an array of engineering and manufacturing companies. This is set to continue in 2015 with companies having a new found appreciation for investing in talented people. It is a highly competitive industry for talent at present and this is not set to change, especially with further growth and investment in the engineering sector and the development of an entrepreneurial base for new set-up organisations phone: +44 (0)

35 Facitilities Service Facilities Manager Service Engineer Facilities Engineer Installation Engineer Utilities/Energy Engineer Installation Technician Utilities/Energy Manager Datacomms Engineer Contract Manager Datacomms Technician Facilities Support Technician Debug & Repair Technician Chemical Chemical Engineer Manager Chemical Engineer Supervisor Hardware Engineer Cabling Supervisor Cabling Technician Chemical Engineer Chemical Technician phone: +44 (0)

36 + Engineering & Manufacturing cont d Product Design Engineer CAD Technician Mechanical Engineer Facilities Manager Design and Data Manufacturing Design Engineer Manufacturing Engineer Design Manager Production Planner/Scheduler Mechanical Design Engineer CNC Programmer Electrical Design Engineer CNC Machinist Product Development Engineer Project Engineer Project Manager Quality Engineer Quality Manager Engineering Buyer Supply Chain Professional Production Manager Operations Manager phone: +44 (0)

37 Technical Technical Applications Engineering Manager Automation Manager Applications Engineer Automation Engineer Component Engineer Automation Technician Engineering Manager Mechanical Engineering Supervisor Engineering Supervisor Mechanical Engineer Engineering Clerk Equipment Engineering Manager Engineering Co-ordinator CAD Engineer CAD Technician Calibration Engineer Equipment Engineer Electrical Engineering Manager Electrical Engineering Supervisor Electrical Engineer Calibration Technician Documentation Engineer Documentation Co-ordinator phone: +44 (0)

38 + Engineering & Manufacturing cont d Product Design Engineer CAD Technician Mechanical Engineer Facilities Manager Maintenance Construction Maintenance Manager Quantity Surveyor Maintenance Supervisor Project Manager Maintenance Electrician Site Manager Mechanical Maintenance Engineer Site Engineer Electro/Mechanical Technician Civil Engineer Mechanical Fitter Civil Engineering Supervisor Maintenance Co-ordinator/Planner Structural Engineer phone: +44 (0)

39 Construction Foreman Building Services Manager Building Services Engineer Building Services Technician Environmental Engineering Manager Environmental Engineer phone: +44 (0)

40 + Supply Chain & Logistics Freight Manager Logistics Coordinator Transport Manager Artic Driver Recruitment and demand in the transport & logistics sector has steadily increased in the last year, driven by - Temporary Roles ( p/h) ( p/h) the economic upturn and increased customer demand for goods. However, during peak demand periods, operations and transport managers have already experienced severe driver shortages due in large part to the introduction of the Driver Certificate of Professional Competence (CPC) in late Consequently it is anticipated that driver shortages will continue during 2015, as demand for suitably qualified professional drivers will increase in line with economic growth. Artic/ Hazardous Chemical Artic Driver HGV II + Hazardous Chemical C Licence C1 Licence Van Driver B licence Reach Forklift Counter balance Forklift Diesel Fitter Freight Clerk Production Operative Warehouse Operative phone: +44 (0) Stock Control Officer Shipping Clerk

41 Freight Manager Transport Manager Freight Supervisor Assistant Transport Manager Artic/ Hazardous Chemical Transport Co-ordinator Artic Driver Logistics Co-ordinator HGV II + Hazardous Chemical Logistics Manager C Licence C1 Licence Van Driver B licence Reach Forklift Counter balance Forklift Logistics Supervisor Warehouse Manager Warehouse Supervisor General Manager Operations Manager Diesel Fitter Freight Clerk phone: +44 (0)

42 + Catering Chef Head Receptionist Service & Bar Validation Manager Northern Ireland has steadily risen as a tourism and conference destination of choice in recent years, offering everything from the Giant s Causeway and Titanic Building to world class golf courses, festivals and events. This influx of visitors has directly affected the Catering & Hospitality sector, resulting in continuing high demand for experienced candidates, both temporary and permanent, for a number of roles. Area/Operations Manager General Manager Assistant Manager Conference & Banqueting Manager Duty Manager Bar Manager Food & Beverage Manager Executive Chef Head Chef Sous Chef Chef de Partie Commis Chef Pastry Chef Supervisor/Head Waiter Head Housekeeper Head Receptionist Shift Leader Front Office Manager Reservations Manager phone: +44 (0)

43 - Temporary Roles ( p/h) ( p/h) - Temporary Roles ( p/h) ( p/h) Executive Chef Unit/General Manager Head Chef General Manager Sous Chef Assistant Manager Chef de Partie Conference & Banqueting Manager Commis Chef Duty Manager Pastry Chef Bar Manager Supervisor/Head Waiter Food & Beverage Manager Head Housekeeper Front Office Manager Head Receptionist Reservations Manager Shift Leader Banqueting Staff Waiting/Bar Staff phone: +44 (0)

44 600 People 60 Offices 16 Countries Grafton Recruitment offers tailor-made employment solutions, providing flexibility and local knowledge in each of the markets we operate in. 44

45 + International Reach z Chile z Czech Republic z Denmark z France z Germany z Greece z Hungary z Lithuania z Poland z Republic of Ireland z Romania z Russia z Slovakia z Turkey z UAE z United Kingdom phone: +44 (0)

46 For more information please contact; Pete Feldman Operations and HR Director Grafton Recruitment T: +44 (0) E: Head Office Grafton Recruitment The Boat 47 Queens Square Belfast BT1 3FG www. graftonrecruitment.com