New Strategies for F&B Inventory Management

Transcription

1 Presented by Jay Williams Director of Marketing & Sales Clear Sky Software

2 OPENING THOUGHTS

3 OPENING THOUGHTS No One Knows What We Have On Hand No Access to Inventory Information Late Nights Counting Inventory Wrong Products Delivered Out of Control Inventory Running Out of Stock High F&B Costs Over Pouring Inefficient Waste Theft

4 OPENING THOUGHTS Are You Happy with your F&B Inventory System? Are You Happy with your F&B Costs? You most likely track F&B sales THOROUGHLY... Do you track F&B inventory THOROUGHLY?

5 Understanding the Pitfalls of Manual Inventory Systems

6 Understanding the Pitfalls of Manual Inventory Systems Manual Inventory Systems a set of procedures focusing on the collection of information using various paper-based forms and requiring the manual transfer of this information to spreadsheets or databases.

7 Understanding the Pitfalls of Manual Inventory Systems Cumbersome, Labor-Intensive, Prone to Error, and Fall Short of Delivering Reliable Information.

8 Understanding the Pitfalls of Manual Inventory Systems They Cost You Money How?... Why? Lots of Labor its all unnecessary!!! Lots of Errors is that a 1 or a 7???

9 Understanding the Pitfalls of Manual Inventory Systems Receiving Errors Over-Delivery, Under-Delivery, Product Substitutions No Validation of Physical Inventory Quantity Variance, Missed Products

10 Understanding the Pitfalls of Manual Inventory Systems What s On Hand... Who Knows!!! Blind Ordering Occurs Negative Effects on Customer Service

11 The Importance of Organization BEFORE Automation

12 The Importance of Organization BEFORE Automation An F&B Inventory System s BEST FRIEND is a Well-Organized Storeroom

13 The Importance of Organization BEFORE Automation Plan Storage Beg, Borrow, and Steal Storage Maintain Clean and Orderly Storage Organized Storage Sends a Message F&B Inventory is IMPORTANT!

14 The Importance of Organization BEFORE Automation Invest in Quality Shelving & Racks Use Labels (bar coded and non-bar coded) Use Control Sheets by Location Use Wine Hang Tags (bar coded and non-bar coded) Use Label Holders

15 The Importance of Organization BEFORE Automation Reduce your Brand Profile Secure your Storage

16 Why You Should Automate

17 Why You Should Automate ERRORS ARE COSTLY! The traditional method of entering data into a computer system has involved manually keying in information (using a keyboard) that has been gathered on sheets of paper. Studies show that the error rate with this technique is approximately 1 error for every 300 characters entered. Roger C. Palmer, The Bar Code Book, 1991

18 Why You Should Automate Increased Accuracy Smoother Running Operations Higher Guest Satisfaction Despite their being less visible, automating and integrating back-of-house functions can make just as significant a contribution to smoother running operations and higher guest satisfaction as the more guest-visible front office systems. Their greater benefit lies in the business process improvements they make possible. Jon Inge, Hospitality Upgrade, Fall 2006

19 Why You Should Automate Bar Code-Based Systems Mobile, Handheld Scanners Eliminate DOUBLE Entry of Manual Systems Improves Overall Inventory Control

20 Why You Should Automate A Good Inventory System is MORE than a Once a Month Product Count Provides More In-Depth Information Supports Smaller AND Smarter Inventory Helps Lower F&B Costs HELPS YOU KEEP YOUR PRODUCT MOVING....

21 Why You Should Automate More Up-To-Date Data Associates Spend Less Time Training is Easier, Training Costs are Down Employees are More Productive and Efficient Promotes Professional Work Environment

22 Learn how Perpetual Inventory Systems are Now Possible

23 Learn how Perpetual Inventory Systems are Now Possible Two types of inventory systems Perpetual and Periodic PERPETUAL - updated every time a product moves or is touched PERIODIC - updated at end of accounting period

24 Learn how Perpetual Inventory Systems are Now Possible Perpetual Systems Require Dedication Information they Provide Makes them Worthwhile Better Designed Software with Emphasis on Integration

25 Learn how Perpetual Inventory Systems are Now Possible You CAN DO THIS Integration and Templates More Automated Purchasing & Receiving

26 Learn how Perpetual Inventory Systems are Now Possible The Mobile, Bar Code Scanning Terminal is KEY Well-Designed Software Use of Bar Code Labels EVERYWHERE Multi-Bar Code Cross Reference

27 Hardware Options and Rugged versus Non-Rugged

28 Hardware Options and Rugged versus Non-Rugged Desktop PCs (traditional & touchscreen) Tablets Fixed Scanning Mobile

29 Hardware Options and Rugged versus Non-Rugged TO BE RUGGED OR NOT TO BE RUGGED Your Mobile Equipment Should have Some Degree of Ruggedness Total Cost of Ownership (TCO) is Less with Rugged We are too poor to afford cheap things!

30 Select a Vendor and System to Meet YOUR Specific Needs

31 Select a Vendor and System to Meet YOUR Specific Needs All F&B Inventory Systems and Vendors are Similar YET Different. This is Good News! Everyone has Different Goals and Requirements Identify your Greatest Challenges

32 Select a Vendor and System to Meet YOUR Specific Needs Look at the Implementation Plan Carefully A Service-Oriented Vendor is KEY

33 Select a Vendor and System to Meet YOUR Specific Needs Handheld, Bar Code Scanning Terminal with Software Support for Non-Barcoded Products Vendor s Software MUST Integrate with your Other Systems Any System Requires Commitment from your Entire F&B Team

34 There s ROI in Them Thar F&B Inventory Systems

35 There s ROI in Them Thar F&B Inventory Systems Payback in 3 to 12 Months Reduction or Elimination of Labor

36 There s ROI in Them Thar F&B Inventory Systems REDUCTION IN F&B COSTS 1% to 6% $ 1,500, X.01 = $15, $ 1,500, X.02 = $30, $ 1,500, X.03 = $45, $ 1,500, X.04 = $60, $ 1,500, X.05 = $75, $ 1,500, X.06 = $90,000.00

37 There s ROI in Them Thar F&B Inventory Systems MORE DATA, BETTER DATA, TIMELY DATA Supports Informed Ordering Decisions Allows a Smaller, SMARTER Inventory Creates Awareness of Control We re watching!

38 SUMMARY

39 SUMMARY F&B Can Generate More Profit Control Inventory and Reduce Time and Labor where Possible Take a Good Hard Look at Your F&B Costs Manual Systems are not Effective

40 SUMMARY Decreasing Costs & Increasing Profits Starts with Organization and Strong Inventory Management Automated Inventory Systems Should be Part of Your F&B Tool Kit Automated F&B Inventory Systems are no Longer NICE-TO-HAVE

41 SUMMARY Move Away from Manual Systems Organize your Storage Areas Automate your F&B Inventory Understand that Perpetual Inventory Systems are Possible Don t Purchase Cheap Handhelds Select Vendors with Multiple Hardware Solutions & Strong Service An Automated F&B Inventory System is an Investment, Requires Team Work but there are Operational and Financial Rewards

42 Thank You! Jay Williams Director of Marketing & Sales Clear Sky Software