3. 1 Five things DrChecks can do for you.

Transcription

1 3 Introduction 3. 1 Five things DrChecks can do for you. Reduce meetings and cut travel Corps, Alaska District regularly required a 2-day TDY to site for resolution of all review comments. W/DrChecks remaining open comments are resolved in a 2-hour teleconference. Eliminate collation of , fax, post-it notes No more paper shuffling before meetings. Comments can be listed by discipline, reviewer, sheet etc Unique comment number ensures team members are talking about the same item. Standard format simplifies understanding. Eliminate issue leakage Current estimates run as high as 15% of issues fail to be addressed during review. In DrChecks comments are not lost. Critical Items submitted late can be addressed. Reduce review time Department of State squeezes comment submission, comment scrub for duplicates, designer evaluation, and issue resolution to one week. Reduces time of design 1 month. Demonstrate value to customer All stakeholders participate and see the value that technical staff brings to the project. Checklists for AE plan coordination, sustainability reviews, and customer/location criteria demonstrate that work is of the highest quality. January 2003 DRAFT DRAFT - DRAFT 9

2 3.2 Why is DrChecks different? Enterprise-wide design Use one login worldwide Search across all projects at an agency Share location/customer criteria across relevant offices Use topical checklists (e.g. Sustainability checklist) Archives and export routines support long-term document mgmt. Cost for unlimited use. Not per project, per month. Secure system Server room in 24-hr guarded facility All personnel have secret or-better clearance Accredited by U.S. Dept of State, Diplomatic Security Office (NIACAP) Reciprocity agreements with Navy and Corps in progress (DITSCAP) Audited by Army Signal Command gave high rating for server operations Implements both Govt. and contractor-to-contractor security User activity auditable, Integrated security officer functions Unique application service model All agencies share same software Agencies, where possible, share server hardware Agency reps prioritize maintenance updates Agencies individually pay for new functions, which are shared by all Government wide design quality standards Standardizing reduces cost of secure vendor information exchange Reduces cost to private sector since agencies use same software Designers can conduct self plan coordination reviews (RediCheck) Agencies can conduct sustainability reviews (SPiRiT) January 2003 DRAFT DRAFT - DRAFT 10

3 3.3 How is DrChecks organized? Access by Search by Agency (GSA) System Admin. Site (Region) Site Admin. Project Project Project Manager. Customer Location Project Type Phase (Review) Review Mgr Submitters Discipline Doc. Type Evaluators BackCheckrs Phase not limited to design review Used at Dept of State for policy documents Used at GSA for project brochures Used at Corps for Campaign Plan brochure & Regional QA Inspections S ecure project access Access restricted to project team Standard teams may be created and copied Enterprise-wide knowledge sharing Target project type, location, customer, discipline, etc enterprise-wide Customer & Location specific checklists & lessons learned January 2003 DRAFT DRAFT - DRAFT 11

4 3.4 Who uses DrChecks? Project managers PM role in DrChecks does not, necessarily, co rrespond to job title Technician or central admin. staff can administrate projects in DrChecks Create projects and reviews Assign team Track progress Resolve issues Review managers PM role may be delegated for specific phases of the project to others Helpful to restrict access on particular project phases Helpful if contract personnel running specifi c project phases Reviewers and customers Enter comments Identify show stoppers Track comment resolution (using optional backcheck) Designers Respond to comments Identify time, cost, schedule impacting comments In-house designers and contractors can work side-by-side January 2003 DRAFT DRAFT - DRAFT 12

5 3.5 How to add team to DrChecks? Agency users supported by your local POC Help Desk supports all Customers, Designers, & Contractors Users request new office. Provide POC and phone number Help Desk creates offices and accounts Help Desk contacts office within 8 business hours Help Desk provides all training Help Desk assists in debugging partners network, if needed 3.6 How long does it take to learn DrChecks? Face-to-face orientation session (1 per office) recommended As-needed training over the phone w/help Desk No software to install Designers and Reviewers typically need 15 minutes Users see only those projects to which they are assigned Users see only those program features for which they have access DrChecks has a very simple model: 1. Submitters create comment 2. Evaluators respond to comments 3. As needed, Backcheckers validate response, verify completion January 2003 DRAFT DRAFT - DRAFT 13

6 3.7 What do you need to use DrChecks? Internet Explorer SSL enabled (Medium Security Setting) Reload on every page JavaScript enabled to support user interface functions Java Applets and Active X controls disallowed (DoD Active Code restrictions) Cookies enabled (allowed by OMB rules on non-public sites) To check settings, please call the help desk Latest other browsers may work but not supported Other programs needed None. File attachments read by software already on users computer Connection to Internet Firewalls must pass port 80 (HTTP) and port 443 (SSL) Allo w JavaScript and cookies from Dial-up 96KB line okay for entering comments Cable-modem/DSL connection required for large file uploads MS Word file template may available per agency policy January 2003 DRAFT DRAFT - DRAFT 14

7 3.8 If you need help Request new office ( Setting up project team Unsure if customers, designers, or contractors are registered Requests are logged and tracked Best way to reduce leakage On-Line Help Desk (? upper RH Corner) Issues are logged and tracked Traps problems to help all users Suggest improvements to development team Best way to reduce leakage Local site administrators Agency Procedural and policy issues cannot be answered by Help Desk Agency Site Admin have access to local office accounts Agency Site Admin have access to local user accounts Agency site admin may be able to explain in-person A human Help Desk If you have an unknown issue If you don t know how to start If your local guru is out or you don t know who that might be Help Desk hours are 8AM to 5PM Central Time Zone (Chicago) Arrangements for overseas projects may be made in advance Use the numbers below to contact the Help Desk Voice: Toll-free: Fax: Address to RCE [email protected] January 2003 DRAFT DRAFT - DRAFT 15