Can Cloud Providers Guarantee Data Privacy & Sovereignty?

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1 Can Cloud Providers Guarantee Data Privacy & Sovereignty? Andrew Bartlam, VP EMEA Business Development Cloud Exo Europe 11 th Marcg CipherCloud All rights reserved CipherCloud All rights reserved. 1

2 Economic advantages of moving to the Cloud are clear Achieve economies of scale Increase volume output or productivity with fewer people. Your cost per unit, project or product plummets. Reduce spending on technology infrastructure. Minimal upfront spending. Pay as you go, based on demand. Globalize your workforce on the cheap. Staff worldwide can access the cloud, provided they have an Internet connection. Reduce capital costs. No hardware fees. Improve accessibility. Access anytime, anywhere, making your life so much easier! Less training is needed. Minimal learning curve on hardware and software issues. Improve flexibility. Change direction without serious people or financial issues at stake CipherCloud All rights reserved. 2

3 More and more sensitive data moves to the Cloud CRM (eg. Salesforce) Online File Sharing (eg. Box, Dropbox) (eg. MSFT O365) ITSM (eg ServiceNow) ERP (eg. Netsuite) Social (eg. Jive, Yammer) 2014 CipherCloud All rights reserved. 3

4 Today s Reality Data is Flowing Everywhere HR Databases File Sharing CRM & ERP Collaboration External User Internal Users Enterprise Boundary External User 2014 CipherCloud All rights reserved. 4

5 The Changing IT Landscape Surveillance and forced disclosure Disappearing network perimeter Bring your own devices and apps Increased privacy and data sovereignty regulation New threats challenge widespread security practices Existing tools not effective against new threats 2014 CipherCloud All rights reserved. 5

6 Two Eras in Cloud History? Before Snowden After Snowden 2014 CipherCloud All rights reserved. 6

7 So should I be concerned? Is my cloud provider removed from disclosure decisions? Do I have exclusive access to my sensitive information? Will I meet compliance and data residency requirements? (EDPA, ICO, CNIL, FCA, Bundesdatenshutsgezetz etc.) Do I have persistent control over the the entire data lifecycle? Am I 100% protected against account hijacking, breaches and loss? 2014 CipherCloud All rights reserved. 7

8 So should I be concerned? Is my cloud provider removed from disclosure decisions? Do I have exclusive access to my sensitive information? Will I meet compliance and data residency requirements? (EDPA, ICO, CNIL, FCA, Bundesdatenshutsgezetz etc.) Do I have persistent control over the the entire data lifecycle? Am I 100% protected against account hijacking, breaches and loss? Hope is not a strategy! 2014 CipherCloud All rights reserved. 8

9 CipherCloud Mission Enable the adoption of enterprise cloud applications Overcome the risks of security, privacy and compliance Deliver complete cloud visibility and data protection 2014 CipherCloud All rights reserved. 9

10 Where Cloud Data Resides and What Laws Apply USA Federal United Kingdom Europe Privacy laws in 28 countries CALEA, CCRA, CIPA, COPPA, EFTA, FACTA, ECPA, FCRA, FISMA, FERPA, GLBA, HIPAA, HITECH, PPA, RFPA, Safe Harbor, US PATRIOT Act Canada PIPEDA, FOIPPA, PIPA ICO Privacy and Electronic Communications Regulations European Union EU Data Protection Directive, State Data Protection Laws South Korea Network Utilization and Data Protection Act Japan Personal Information Protection Act Mexico Personal Data Protection Law Chile Protection of Personal Data Act US States Breach notification in 46 states Colombia Data Privacy Law 1266 Aruba, Curaçao Data Protection Acts Brazil Article 5 of Constitution Argentina Personal Data Protection Act, Information Confidentiality Law Morocco Data Protection Act Israel Protection of Privacy Law (PPL) South Africa Electronic Communications and Transactions Act India Information Technology Act Thailand Official Information Act B.E Singapore Personal & Financial Data Protection Acts Australia National Privacy Principals, State Privacy Bills, Spam and Privacy Bills Taiwan Computer-Processed Personal Data Protection Hong Kong Personal Data Privacy Ordinance Philippines Propose Data Privacy Law New Zealand Privacy Amendment Act 2014 CipherCloud All rights reserved 2014 CipherCloud All rights reserved. 10

11 Microsoft held in contempt There is just no way we will get the go ahead for Cloud based at this stage...(name deleted) in particular will never sign off on it while Microsoft are in this situation. - Project Manager, Global FS Organisation December CipherCloud All rights reserved. 11

12 CipherCloud Encryption/Tokenization Process Encryption or tokenization at the enterprise gateway Minimal latency Integrated malware detection Encrypted data is indecipherable to unauthorized users Encryption or tokenization keys never leave the enterprise Transparent to users Preserves application functionality CipherCloud All rights reserved CipherCloud All rights reserved. 12

13 Screen Shots - Examples Authorized User s View via CipherCloud Unauthorized User s View of Encrypted Data 2014 CipherCloud All rights reserved. 13

14 Authorized User Users going through the CipherCloud gateway have full access to Salesforce Unauthorized User Outsiders going directly to Salesforce can t access encrypted or tokenized fields CipherCloud All rights reserved CipherCloud All rights reserved. 14

15 Authorized User Users going through the CipherCloud gateway have full access to ServiceNow Unauthorized User Outsiders going directly to ServiceNow can t decipher encrypted content 2014 CipherCloud All rights reserved. 15

16 Retaining Your Keys is Critical In a well-architected system, the cloud services provider does not have direct access to the keys. If a legal request is made for access to the data, the enterprise must be involved. Use encryption to separate data holding from data usage. Segregate key management from the cloud provider hosting the data. If clear-text account data is present (for example, in memory) in the cloud environment, or the ability to retrieve account data exists (for example, if decryption keys and encrypted data are present), all applicable PCI DSS requirements would apply to that environment CipherCloud All rights reserved. 16

17 Summary: The Use Cases we help address Compliancy & Data Residency EDPA Encryption can and should be used to protect sensitive information in transit and storage. The data is encrypted by the user, or by the provider, so that it is protected when going through the Internet, and to the cloud where it is stored. The data can be brought back through an encryption gateway for processing on secure servers. This makes encrypted data stored in the cloud a secure solution. EC Data Protection Directive due 2015 Fines equal to 5% of turnover for Breach Brand Reputation! Regional Data Protection Laws in Europe Security Internal Security Policy & Best Practices CISO - do I have to be an expert in 191 Countries??? I.T. being a business enabler (stop being the no guys ) Contracts with clients Regulatory Banking & Finance Pharmaceutical Public Sector 2014 CipherCloud All rights reserved. 17

18 About CipherCloud Company 3.8+ Million Active Users 14 Industries 25 Countries 7 Languages Solutions Cloud Discovery Cloud DLP Strong Encryption Tokenization Activity Monitoring Anomaly Detection Customers 5 out of 10 Top Global Banks 3 out of 5 Top Health Providers Top 2 Global Telecomm Company 3 out of 5 Top Pharmaceuticals P 13 Patents 520+ Employees 40% of Global Mail Delivery Largest US Media Company 2014 CipherCloud All rights reserved. 18

19 Customer Examples Healthcare Banking Government Insurance & Financial Services Technology & Services 2014 CipherCloud All rights reserved. 19

20 Extensive Application and Ecosystem Support CipherCloud protects the widest range of cloud services Open extensible platform and web services Successfully integrated with hundreds of third-party applications and network tools 2014 CipherCloud All rights reserved. 20

21 Thank You For additional information : Website: info@ciphercloud.com LinkedIn: Phone: +44 (0) Andrew Bartlam VP Business Development abartlam@ciphercloud.com 2014 CipherCloud All rights reserved. 21

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