SCHOOL CATALOG. 17 Aldrich Rd, Ste. A Columbus, OH Registration # T. Printed July 21, 2015

Transcription

1 SCHOOL CATALOG Registration # T Printed July 21, Aldrich Rd, Ste. A Columbus, OH

2 TABLE OF CONTENTS GENERAL INFORMATION... 3 School History... 3 Mission... 3 Facility... 3 License and Registration... 3 School Calendar... 3 Holidays... 3 Enrollment Dates... 5 PROGRAM INFORMATION AND ADMISSIONS... 5 Phlebotomy Certificate Programs... 5 Program Objectives... 6 Admissions Requirements... 6 Clinical Medical Assisting Certificate Program... 6 Program Objectives... 7 Admissions Requirements... 7 EKG Technician Certificate Program... 7 Program Objectives... 7 Admissions Requirements... 8 Continuing Education... 8 TUITION AND FEES... 9 Cost of Designated Fees and Tuition... 9 Bookstore... 9 REGISTRATION AND REFUNDS General Registration Refund Policy Transcripts CLASSROOM AND ACADEMICS Cheating and Misconduct Clinical Lab Conduct and and Standards Classroom Behavior Dress Code Transfer of Credit to or from Other Schools Grading Student Evaluation Definitions of Measures of Progress Graduation Requirements Withdrawal Probation Re-entrance Attendance Policy Tardiness Policy Make-up Policy STUDENT SERVICES Placement Assistance Counseling and Advising Grievance Procedure LIST OF FACULTY AND ADMINISTRATORS

3 GENERAL INFORMATION School History Ohio School of Phlebotomy, established in April 2009 is a dynamic company specializing in phlebotomy and medical assisting education with the purpose of providing high quality and low cost training. Our primary goal is to share our experiences in the field in order to produce students whose skills are exceptional and whose understanding of safety is superior. Mission The mission of the Ohio School of Phlebotomy (OSP) is to raise the standard of care in our community by providing well-trained and highly skilled medical professionals. OSP is dedicated to empowering individuals with the skills, knowledge, practical training and experience needed for a successful career in the growing and rewarding fields of allied healthcare. We believe that quality education does not need to be high in cost, just high in quality. Therefore we provide short term, low cost, quality programs. Facility OSP is centrally located in Columbus with easy freeway access from all parts of town and less than one block from the convenient buses of N. High Street. The building is occupied by other medical training schools for a cohesive, supportive environment. The classroom is located on the first floor and is handicapped accessible. License and Registration Ohio School of Phlebotomy is licensed and registered with the Ohio Board of Career Colleges and Schools. School Calendar The Ohio School of Phlebotomy offers classes year-round with new classes starting every month. Classes may be cancelled if class size requirements are not met. Students will be refunded all payments in full if classes are cancelled for this reason. If a session is cancelled due to inclement weather it will be made up at the end of the program. Students will not be notified individually of class cancellation due to weather. Students are encouraged to watch the local TV and radio station for school closings. Holidays The following holidays are observed and no classes are held: New Years Day (January 1 st ) Martin Luther King Day (3 rd Monday of January) Memorial Day (last Monday of May) Independence Day (July 4 th ) Labor Day (1 st Monday of September) Thanksgiving Day (4 th Thursday of November) Christmas Day (December 25 th ) - 3 -

4 Phlebotomy starting and ending dates: *Asterisks next to the start date indicate overlap of a holiday; the first 8 sessions of class will be lengthened by 30 minutes. Monday/Wednesday Evening Class (5:30pm-9:30pm) January 5, 2015 February 11, 2015 February 16, 2015 March 25, 2015 March 30, 2015 May 6, 2015 May 18, 2015* June 24, 2015 June 29, 2015 August 5, 2015 August 17, 2015* September 23, 2015 September 28, 2015 November 4, 2015 November 23, 2015 December 30, 2015 Tuesday/Thursday Day Class (1:00pm-5:00pm) February 3, 2015 March 12, 2015 March 17, 2015 April 23, 2015 May 5, 2015 June 11, 2015 June 16, 2015 July 23, 2015 August 4, 2015 September 10, 2015 September 15, 2015 October 22, 2015 November 3, 2015* December 15, 2015 December 22, 2015 February 4, 2016 Wednesday/Friday Morning Class (9:30pm-1:30pm) January 21, 2015 February 27, 2015 March 4, 2015 April 10, 2015 April 22, 2015 May 29, 2015 June 3, 2015 July 10, 2015 July 15, 2015 August 21, 2015 September 2, 2015 October 9, 2015 October 14, 2015 November 20, 2015 Accelerated Phlebotomy starting and ending dates: Wednesday/Friday Evening Class (6:00pm-9:00pm) May 12, 2015 June 4, 2015 June 16, 2016 July 9, 2015 July 21, 2015 August 13, 2015 August 18, 2015 September 10, 2015 September 22, 2015 October 15, 2015 October 20, 2015 November 12, 2015 November 17, 2015 December 15, 2015 Saturday/Sunday Morning Class (9:00am-12:00pm) April 4, 2015 April 26, 2015 May 2, 2015 May 24, 2015 June 6, 2015 June 28, 2015 July 22, 2015 August 2, 2015 August 8, 2015 August 30, 2015 September 12, 2015 October 4, 2015 October 10, 2015 November 1,

5 Clinical Medical Assisting starting and ending dates: Tuesday/Thursday Evening Class (6:00pm-10:00pm) January 6, 2015 March 19, 2015 March 24, 2015 June 4, 2015 June 9, 2015 August 20, 2015 August 25, 2015 November 5, 2015 November 10, 2015 February 4, 2016 Tuesday/Thursday Morning Class (9:00am-1:00pm) November 11, 2014 February 3, 2015 February 10, 2015 April 23, 2015 April 28, 2015 July 9, 2015 July 14, 2015 September 24, 2015 September 29, 2015 December 15, 2015 EKG Technician starting and ending dates: Monday/Wednesday Afternoon Class (1:00pm-5:00pm) January 5, 2015 February 11, 2015 February 16, 2015 March 25, 2015 March 30, 2015 May 6, 2015 May 11, 2015 June 22, 2015 June 29, 2015 August 5, 2015 August 10, 2015 September 21, 2015 September 28, 2015 November 4, 2015 November 9, 2015 December 16, 2015 All Professional Development series classes and workshops are held on weekend afternoons beginning at 12:30pm. Dates and schedule of each class/workshop are added to the school s website and Facebook page as they are scheduled. Enrollment Dates A student may enroll at any time prior to the start of a new class provided a seat is available. PROGRAM INFORMATION AND ADMISSIONS Phlebotomy Certificate Programs Ohio School of Phlebotomy offers two certificate phlebotomy programs Phlebotomy and Accelerated Phlebotomy. Our programs are designed to provide an overall review of the most current phlebotomy practices and procedures with an emphasis on the most important competencies in this field and to empower individuals with the skills, knowledge, practical training needed for a successful career in the growing and rewarding field of phlebotomy. Our curriculum is crafted to produce skilled, integral members of medical teams in clinical environments. Program Descriptions Phlebotomy Program This is a 88-hour program that provides the student with skills and training in order to succeed as a phlebotomist. This course will contain classroom lecture discussion and classroom practical instruction (6-week, 48-hour), plus a required (1-week 40- hour) non-paid clinical externship at a local laboratory or hospital

6 Accelerated Phlebotomy Program This is a 24-hour program that provides the student who already has medical training or professional medical work history with additional skills and training in order to succeed in the healthcare field. This course will contain lecture discussion and practical instruction (4-week, 24-hour). Program Objectives Upon completion of the Phlebotomy or Accelerated Phlebotomy programs, students will: Demonstrate knowledge of infection control and safety Utilize a working knowledge of anatomy for vein selection criteria Demonstrate proficiency in venipuncture technique Demonstrate understanding of the importance of specimen collection and specimen integrity in the delivery of patient care Demonstrate knowledge of collection equipment and various types of additives used Demonstrate understanding of specimen transport and specimen processing Demonstrate understanding of quality assurance and quality control in phlebotomy Communicate effectively and appropriately being in compliance with HIPAA Admissions Requirements Phlebotomy At least 18 years of age Picture I.D. High school diploma or equivalency Accelerated Phlebotomy At least 18 years of age Picture I.D. High school diploma or equivalency Prior medical work experience, education, or training as deemed sufficient by the School Director Clinical Medical Assisting Certificate Program Because of the high demand for medical assistants with phlebotomy skills, OSP offers a medical assisting certificate program with two different tracks Externship Track (128-hour) and Academic Track (88-hour). Both tracks complete classroom and lab training in the same 11-week program, which is the entirety of the Academic Track. Following the completion of the 11-week component, Externship Track students are required to complete a 40-hour clinical placement, which is assigned by the school. We are committed to teaching the essential skills for starting a career as a medical assistant. Students gain an understanding of direct patient care from our hands-on teaching methods. Our comprehensive courses will allow students to learn the techniques for performing accurate vitals, medical histories, phlebotomy, CLIA-waived testing, wound dressing, injections and front office standard procedures. Program Track Descriptions Externship Track This is a 128-hour program that provides the student with skills and training in order to succeed as a Clinical Medical Assistant. This course will contain classroom lecture discussion and classroom practical instruction (11-week, 88-hour), plus a required (40- hour) non-paid clinical externship at a clinic, hospital, or doctor s office. Academic Track This is a 88-hour program that provides the student with skills and training in the field of clinical medical assisting. This course will contain lecture discussion and practical instruction (11-week, 88 hours). The is no clinical externship in this program track

7 Program Objectives Upon completion of the Clinical Medical Assisting program, students will: Working knowledge of medical terminology Effective patient interview and medical history writing techniques Understanding of basic systems-based anatomy and physiology Incorporated knowledge of basic science into medical comprehension Understanding of the cardiovascular system and blood components Integrated knowledge of cardiovascular concepts in relation to EKG interpretation Effective collection of and recording of vital signs Knowledge of and use of clinical safety Understanding and correct skills in venipuncture and other specimen collection Understanding and correct skills in Point of Care testing and specimen handling Understanding of medical ethics and relevant laws Awareness of appropriate professional behavior and understanding of office-work in clinical environments Integrated understanding of microbiology and infection in relation to immunizations and treatment Working knowledge of pharmacology and safe medication administration Knowledge of and effective skills in wound care, including suture and staple removal Sufficient patient care skills to be an effective member of a medical team Sufficient knowledge of medical facilities to care for and prepare rooms and equipment Admissions Requirements Clinical Medical Assisting At least 18 years of age Picture I.D. High school diploma or equivalency EKG Technician Certificate Program This is a 48-hour program that provides the student with skills and training in order to succeed as EKG Technicians. This program contains 24 hours of hands-on lab with the instructor and 24 hours of classroom lecture. Program Objectives Upon completion of the EKG Technician program, students will: Demonstrate knowledge of clinical safety Utilize a working knowledge of cardiac anatomy and physiology Demonstrate proficiency in EKG techniques, including Holter and telemetry monitoring Demonstrate understanding of the importance EKG integrity and proper analytical methods Demonstrate knowledge of the equipment used in cardiology and its proper uses Demonstrate the ability to understand and interpret basic EKG printouts Demonstrate understanding of quality assurance and result analysis in EKG collection to identify and resolve artifacts Communicate effectively and appropriately while being in compliance with HIPAA Respond to signs and symptoms of cardiopulmonary compromise Measure and monitor patient vital signs - 7 -

8 Admissions Requirements EKG Technician At least 18 years of age Picture I.D. High school diploma or equivalency Continuing Education Paramedical Examiner Workshop This continuing education course consists of medical terminology for taking a detailed medical history, taking accurate blood pressure and pulse, dipstick urine analysis, mobile phlebotomy tips, performing a resting EKG, BMI, cholesterol and glucose testing using CLIA-waived Cholestech LDX analyzer and health coaching. Admissions Requirements At least 18 years of age Completion of at least one of the following Certificate Programs at Ohio School of Phlebotomy: o Phlebotomy o Accelerated Phlebotomy o Clinical Medical Assisting Professional Development Series Workshops in the Professional Development Series will be offered on a rotating basis throughout the year. These workshops are intended to offer continuing education to graduates of programs. The workshops offered within the series, as available, include: WORKSHOPS IN THE SERIES Advanced Phlebotomy Techniques (1 Session, 4 Hours) Teaches extended skills required to perform more difficult draws ELIGIBLE GRADUATES Phlebotomy/ Accelerated Phlebotomy Clinical Medical Assisting or adapt to challenging veins in certain patient populations.!!!!! Donor Phlebotomy (1 Session, 4 Hours) Offers hands-on training and information to extend the phlebotomist s skill set in the field of donor phlebotomy and large volume collections. Advanced Wound Care & Suture (1 Session, 4 Hours) Students will learn to place and remove sutures and staples, as well as additional advanced wound care techniques such as JP Drain management. Intravenous Placement & Infusion (4 Sessions, 3 Hours each) Focuses on the correct placement of intravenous lines and infusion sets, and teaches basics of infusion into such lines.!! Extended Point of Care Testing (1 Session, 4 Hours) Offers training and information on common tests performed at patient care centers and outpatient offices, such as GTT, Bleeding Time, and Urine tests. Patient Care & Customer Service (1 Session, 4 Hours) Teaches strategies and best practices in offering patient satisfaction, managing difficult patients, and providing quality service in healthcare environments.!! EKG Technician!!! - 8 -

9 Admissions Requirements Professional Development Series At least 18 years of age Completion of at least one of Ohio School of Phlebotomy s Certificate Programs as designated above CPR/First Aid/AED Red Cross First Aid, CPR (Cardiopulmonary Resuscitation) and AED (Automated External Defibrillator) training meets the needs of workplace responders, school staff, professional responders and healthcare providers, as well as the general public. There are no admissions requirements for the CPR/First Aid/AED class. TUITION AND FEES Ohio School of Phlebotomy will accept and process payment from a variety of sources. All tuition and fees are payable for one class term only. Registration fee is due prior to the start of the class. OSP currently does not process Federal Pell Grant, Ohio Instructional Grant, or other student loans. However, payment plans are available. Fees listed below do not include personal expenses. Additional costs for clinical externship requirements by the clinical facility such as a lab coat, background check, drug screening, health assessment and immunizations may apply. These costs are the responsibility of the student and are estimated to be less than $100. Cost of Designated Fees and Tuition PROGRAMS Phlebotomy Accelerated Phlebotomy EKG Technician Clinical Medical Assisting Externship Track Academic Track Registration Fee $50.00 $50.00 $50.00 $ $ Instructional Tuition $ $ $ $ $ Externship Fee $ N/A N/A $ N/A Textbook $25.00 $25.00 $25.00 $ $ Laboratory Fee $75.00 $75.00 $75.00 $ $ National Exam Fee N/A N/A N/A $ $ Total Cost $ $ $ $ $ CONTINUING EDUCATION Paramedical Examiner Professional Development Series (Except IV Placement) Intravenous Placement & Infusion CPR/First Aid/AED Registration Fee $20.00 $20.00 $20.00 $20.00 Instructional Tuition $ $ $ $40.00 Certification Fee N/A N/A N/A $30.00 Total Cost $ $ $ $90.00 Bookstore The cost of the required textbook is already included in the fee schedule

10 REGISTRATION AND REFUNDS Policies and procedures in this publication are in effect January 1, However, the School reserves the right to make changes in its policy and procedures through appropriate School processes. Students have the responsibility to be aware of and understand School policies. General Registration Registration for any course is accepted at any time prior to the start time of the first day of class. Students must submit a registration form and pay the registration fee prior to the start time of the course for which they are enrolling in. Registrations can be completed in person or online on the School s website. Due to the length of the course, a student may not register for a course after the first day of class. Refund Policy Refunds shall be made for each academic term in accordance with the following procedures: (i) A student who starts class and withdraws before the academic term is fifteen per cent complete will be obligated for twenty-five per cent of the tuition and refundable fees plus the registration fee. (ii) A student who starts class and withdraws after the academic term is fifteen per cent complete but before the academic term is twenty-five per cent complete will be obligated for fifty per cent of the tuition and refundable fees plus the registration fee. (iii) A student who starts class and withdraws after the academic term is twenty-five per cent complete but before the academic term is forty per cent complete will be obligated for seventy-five per cent of the tuition and refundable fees plus the registration fee. (iv) A student who starts class and officially withdraws after the academic term is forty per cent complete will not be entitled to a refund of the tuition and fees. Transcripts An official transcript will be released only on written authorization of the student. Financial obligations to the School must be met before a transcript is released. There is no charge for the regular processing and mailing of transcripts up to 5 copies. CLASSROOM AND ACADEMICS Cheating and Misconduct Ohio School of Phlebotomy does not tolerate cheating and misconduct. Any student found to be cheating will be dismissed from the course. Disruptive behavior will not be tolerated. Any student found displaying such behavior will be asked to leave the school premises and may be subject to dismissal from the course. Clinical Lab Conduct and and Standards These are hands-on and skills-based courses. Participation in the clinical portion of these courses is madatory. The student will be instructed in proper procedures in the laboratory and clinical setting. For the phlebotomy sections, students will be required to draw blood from other students and they will have other students draw blood from them. No student shall draw blood on any student without an instructor present. All students will follow posted OSHA guidelines during every lab class. A student who is deemed not ready to perform venipunctures will not be allowed to do so until considered ready by their instructor. If a student is unwilling to have their blood drawn, it is expected that they bring someone to class for them to have blood drawn. For

11 medical assisting courses, students will peform clinical procedures on each other such as performing an EKG, medical history intake, blood pressures, and the like. OSP is not responsible for any loss or injury to any student as a result of this. Each student agrees to hold Ohio School of Phlebotomy harmless from all claims, loss, or injury arising from blood being drawn from them by another student. Students will be instructed on the proper way to handle laboratory equipment. Willful damage to any lab equipment will be the financial responsibility of the student. All lab supplies are restricted to lab use only. Removal of any lab supplies or equipment from the lab is stricly prohibited. Classroom Behavior Disruptive Behavior is prohibited. Disruptive behavior means conduct that materially and substantially interferes with or obstructs the teaching or learning process in the context of a classroom or educational setting. Disruptive behavior includes conduct that distracts or intimidates others in a manner that interferes with instructional activities, fails to adhere to an instructor s appropriate classroom rules or instructions, or interferes with the normal operations of the University. Students who engage in disruptive behavior may be directed by the instructor to leave the class for the remainder of the class period and will count as an absence. Patterns of disruptive behavior will be reviewed by the director and resulting in possible dismissal from the course. Dress Code Appropriate clothing will be required in the classroom and lab. It must be neat and clean. No baggy clothes will be allowed as they could interfere with the blood draw and the safety of the patient and the phlebotomist. No jewelry that could be deemed inappropriate or unsafe will be allowed. Long hair must be pulled back. Closed-toed shoes are required to enter the laboratory. Scrubs are highly recommended. Transfer of Credit to or from Other Schools Ohio School of Phlebotomy does not accept credit or clock hours from other schools. It is the responsibility of the student to ensure that the receiving school will accept credit or clock hours for courses from Ohio School of Phlebotomy. Grading For all programs final grades are issued as a letter grade at the end of the program. The following is the grading system to be used for classroom coursework: Grade Explanation Percent Equivalent A Superior Work 90% and above B Above Average Work 80% - 89% C Average Work 70% - 79% D Below Average Work 60% - 69% F Failing Work 59% or less I Incomplete Work Not Computed W Withdraw Not Computed Incomplete Work I indicates that a portion of the course requirements for completion have not been completed in the prescribed time period due to unforseen, but fully justified reasons, and

12 that there is still a possibility of completing the course. This grade can be changed to a grade of A, B, C, D, F once all course requirements are met. Withdraw W indicates that a student has officially withdrawn from a course or the School Director has officially dropped a student from a course. This grade cannot be changed. Student Evaluation A minimum grade of C is required for coursework in all courses for all programs at the Ohio School of Phlebotomy. Students must demonstrate proficiency in all program objectives at the end of the program which is evaluated on a pass/fail system. For students completing a clinical externship, it will be evaluated on a pass/fail system. Program Phlebotomy Accelerated Phlebotomy EKG Technician Clinical Medical Assisting Instructional Evaluation Method of Evaluation Method Classroom A F grading Quizzes and final exam Laboratory Pass/Fail Venipuncture evaluation Classroom A F grading Quizzes and final exam Laboratory Pass/Fail Venipuncture evaluation Classroom A F grading Quizzes and final exam Laboratory Pass/Fail EKG evaluation Classroom A F grading Quizzes and final exam Laboratory Pass/Fail Skills evaluation Definitions of Measures of Progress Student progress shall be assessed using standard rubrics on quizzes with assigned point values for each question, earned by giving a correct answer. On instructor evaluation, a rubric with defined sub-skills will be used during assessment for consistency across faculty and classes. Individual student progress will be recorded in the following documents within the student s file: Progress Reports: Updated weekly with information regarding the student s academic progress and relevant information to improvement or declination in skills and understanding. Conduct Reports: Updated weekly or at the time of an incident with information regarding the student s academic performance, misconduct, or general information that should be included in the student s file. Transcript: An itemized documentation of each score received and the date on which it was earned. This transcript will be updated after each evaluation. At the end of the student s program, a copy will be kept on file and a copy will be sent to the student electronically

13 Graduation Requirements The student is expected to complete all classroom hours with satisfactory grades and complete laboratory hours meeting minimum proficiencies. For the Phlebotomy program and Externship Track Clinical Medical Assisting, students must also complete all required hours of the clinical externship. Phlebotomy Accelerated Phlebotomy EKG Technician Obtain a minimum of a Obtain a minimum of a Obtain a minimum of a grade of C or better grade of C or better in grade of C or better in in all coursework all coursework all coursework Satisfactory Satisfactory completion Satisfactory completion completion of all of all classroom and of all classroom and classroom and laboratory hours laboratory hours laboratory hours Demonstrate proficiency Demonstrate proficiency Demonstrate in venipuncture in EKG technique proficiency in technique Satisfactory settlement venipuncture technique Satisfactory settlement of all financial Satisfactory of all financial obligations to the completion of clinical obligations to the School externship hours School Satisfactory settlement of all financial obligations to the School Clinical Medical Assisting Obtain a minimum of a grade of C or better in all coursework Satisfactory completion of all classroom and laboratory hours Demonstrate proficiency in practicum technique Satisfactory completion of clinical externship hours for Clinical Track Satisfactory settlement of all financial obligations to the School Withdrawal Students wishing to officially withdraw from the program must provide a staff or faculty member of the School with notification of their intent to withdraw. Initial notification can be made in person, in writing, by fax, or by telephone. This notification will be recorded and used for notification purposes to the School Director. The student must follow up with written notification of their decision to withdraw from the program. Probation A student who is unable to attain a minimal satisfactory grade of C will be placed on academic probation. The student will be given extra assistance in an effort to reach the expected level of satisfactory performance and grade. Any student who is on academic probation must obtain a grade that brings their total grade to a C or better. Re-entrance If a student has been dropped from the program, they may be readmitted at the discretion the school director. The student must pay all tuition and fees. A student seeking re-entrance following academic probation will need to obtain a grade of C or better on the next written exam following probation. Attendance Policy Each student must attend all sessions of the class in order to meet the program objectives. All missed classes must be made up. Students are allowed one absence from class in the Phlebotomy, EKG Technician, and Clinical Medical Assisting Programs. A second absence from those programs is allowed only with proper documentation. All material and clock hours must be made up with the instructor. A third absence will result in dismissal from the program even if previous missed hours are made up. One absence is allowed in the Accelerated Phlebotomy Program. If a

14 second class is missed in the Accelerated Phlebotomy Program, the student will be dropped from the program. All days of the clinical externship are required and rescheduling is not permitted unless proper documentation is provided. Tardiness Policy A tardy will reduce the student s grade by 5%. A tardy of one hour of more will be considered an absence. Excessive tardiness may result in dismissal from the course. Make-up Policy Students must make up absent classes, tests and material with the instructor. This may put the student behind on their expected date of completion. Procedures for make-up tests will be the responsibility of the instructor. A student should first visit with their instructor regarding his/her make-up class or test procedure. STUDENT SERVICES Placement Assistance Ohio School of Phlebotomy is dedicated to helping students find jobs and will assist in the student s job search effort. OSP does not guarantee employment. OSP offers career services that will include but not limited to resume development, interviewing skills, job searches and leads on job openings. Counseling and Advising Whenever possible, Ohio School of Phlebotomy s instructors and staff will assist students who are experiencing educational, financial or personal difficulties. Students who are in need of additional help or other counseling will be assisted in finding outside professionals to assist. Grievance Procedure All students complaints should initially be directed to the school personnel involved. In the event that no resolution is forthcoming, a written complaint shall be submitted to the director of the school. Whether or not the problem or complaint has been resolved to the student s satisfaction, by the school, the student may direct any problem or complaint to: Executive Director, State Board of Career Colleges and Schools, 30 East Broad Street, Suite 2481, Columbus, Ohio Or call the phone number (614) or toll-free (877) to lodge a complaint. A copy of the grievance form may be obtained from the Admissions Office

15 LIST OF FACULTY AND ADMINISTRATORS Administrators Brontë Clifford, BA, CPT President, Executive Director Bachelor of Arts, Mathematics, University of Washington, Seattle, WA Craig Clifford, MD, MS Vice President of Academic Affairs Curriculum Advisor Masters of Science, Organic Chemistry, University of Illinois, Chicago, IL Doctorate of Medicine, Rush University, Chicago, IL Emily Witt, BS, CCMA Chief Academic Officer Bachelor of Science, Education & Human Ecology, The Ohio State University, Columbus, OH Ashley Rowe, CCMA, CPT Office Manager Admissions Coordinator Externship Coordinator Faculty Craig Clifford, MD, MS EKG Technician Instructor Masters of Science, Organic Chemistry, University of Illinois, Chicago, IL Doctorate of Medicine, Rush University, Chicago, IL Marty Nelson, CPT Clinical Medical Assisting Instructor EKG Technician Instructor Paramedical Examiner/Wellness Screener Instructor Carly Huffman, CCMA Phlebotomy Instructor Accelerated Phlebotomy Instructor Miyuki Cheney Phlebotomy Instructor Paramedical Examiner/Wellness Screener Instructor Ashley Rowe, CCMA, CPT American Red Cross CPR/AED/First Aid Instructor