Gymnázium a Střední odborná škola, Rokycany, Mládežníků 1115

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1 Číslo projektu: Číslo šablony: Název materiálu: Ročník: Identifikace materiálu: Jméno autora: Předmět: Tematický celek: Anotace: Gymnázium a Střední odborná škola, Rokycany, Mládežníků 1115 CZ.1.07/1.5.00/ II/2 Business vs. private letters 3. a 4. ročník SIL_22_Business vs. private letters Mgr. Alena Silbernáglová Anglický jazyk Datum: Maturitní témata SOŠ Materiál obsahuje prezentaci pro 3. část maturitní zkoušky SOŠ. Prezentace se skládá z osnovy k danému tématu, výkladové části a konverzačních otázek.

2 BUSINESS VS. PRIVATE LETTERS

3 Business vs. private letters T1: Basic facts Form Tone Layout Parts Greetings Other T2: Different kinds of letters: CV, postcard, complaint, Type Parts Occasion Other

4 T1 Form Business letter =a letter to a firm/ company to ask for information, make suggestions, accept something e.g. enquiry, offer, order Private letter = a letter to a friend/ family to give news, invite somebody somewhere, apologise for something, thank for something

5 T1-Tone Business letter to someone who you do not know or who is in authority formal/ semi-formal style respectful, polite, impersonal tone (no feelings, passive voice) language: formal expressions (taking everything into consideration ), advanced linking words (however), long forms (do not), passive voice (it was sent to you ), long sentences Private letter to someone who you know well informal style friendly, lively, personal tone (use of first person: I/We) language: common expressions, idioms (I thought I d drop you a line ), short forms (isn t), simple linking words (but, and...), shorter sentences

6 T1 -Layout common layout for all types of letters: appropriate greeting(e.g. Dear Sir/Madam, Dear Jane ) introductionbeginning with opening phrase (e.g. Hi! How are you) and reasonfor writing (e.g. I am writing to complain about ) main body information described in detail conclusionwith closing phrase (e.g. Please write soon, Take care! ) an appropriate ending(e.g. Yours sincerely, Lots of love, Best wishes )

7 T1-Parts PRIVATE LETTER your address(in the top right corner) date(e.g. 2 June 2013) salutation (e.g. Dear Mum and Dad ) body (contains the message) final phrase (e.g. See you soon ) greeting(e.g. Love, XXX, Take care ) signature

8 BUSINESS LETTER letterhead(company s name, logo, address, telephone number) date(e.g. 10 February 2013; February 10, 2013) inside address (the name and address of the company you are writing to) salutation (e.g. Dear Sir or Madam) body (contains the message) complimentary close (e.g. I look forward to hearing from you soon) greeting(e.g. Yours faithfully) signature block (sign and print your full name) enclosure(other documents sent with the letter)

9 T1-Greetings Business letter salutation has to be consistent with greeting form of greeting depends on the level of formality and how well we know the addressee examples: Dear Sir or Madam/ Dear Sir Yours faithfully Dear Mr Smith/ Dear DrJones Yours sincerely Private letter greeting is informal to someone who you know well salutation-e.g. Dear Fiona, Dear Mum and Dad greeting-e.g. Love, XXX, Lots of love, Take care, Best wishes

10 T2 -CV CV(curriculum vitae) = a formal document describing your educationand the jobsyou have done *(OALD) contains: personal details, education, qualification, skills, working experience, interests, contact details useful tips: stress on key skills, avoid false information, organize it clearly, be careful about spelling and grammatical mistakes

11 T2 -Postcard = a card that people usually sent from holidays or at Christmas/ Easter to family or friends *(OALD) a private correspondence sent without an envelopewith a pictureon one side shortmessage (e.g. place, weather, activities, accommodation, greetings ) informallanguage (short forms, informal expressions, short sentences ) typical greeting at the end: XXX(means a kiss)

12 T2 -Complaint a letter of complaint = a formal lettersent to the companyor institution explaining why you are not satisfied *(OALD) nature of complaint: wrong or broken goods, not nature of complaint: wrong or broken goods, not satisfactory services, problems at neighbourhood structure: 1st paragraph explains the reason for writing main paragraph contains further details last paragraph suggests or requests action

13 T2 - (electronic mail) = an electronic message sent via the Internet *(OALD) used both for private and business purposes contains: address, subject, message, attachment (documents, images, videos ) language: formal/ informal usually short - details in attachment

14 QUESTIONS 1. How different is writing in English to writing in your own language? 2. What is the basic difference between formal and informal correspondence? 3. When was the last time you wrote a letter? 4. What are your biggest problems with writing? 5. What type a formal letter have you ever written? 6. Do you prefer writing with a pen or a keyboard? 7. Do you send postcards from your holiday or do you prefer SMS/MMS? Why? 8. When do you need to write in your everyday life? 9. How is CV important for your career? 10.Do you think writing will disappear in the future, once computers can recognize and write down everything you say?

15 Zdroje Obrazový materiál Microsoft Office PowerPoint 2007 klipart Publikace EVANS, Virginia. Successful writing. Newbury, Berkshire: Express Publishing, ISBN Oxford Advanced Learner's Dictionary. Oxford: Oxford University Press, th. ISBN *(OALD) Vytvořený materiál pochází z vlastních zdrojů autora, není-li uvedeno jinak.