Kerry Kidwell-Slak and Kate Phelps Assistant Directors, Professional Practice UMBC Shriver Center

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1 Kerry Kidwell-Slak and Kate Phelps Assistant Directors, Professional Practice UMBC Shriver Center

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3 } Science: Biology, Chemistry, Biochemistry, Environmental, Physics, Psychology, Atmospheric Sciences } Technology: Information Systems, Computer Science, Robotics, Geographic Information Sciences, Cybersecurity } Engineering: Mechanical, Civil, Chemical/Biochemical, Environmental, Computer, Electrical, Nuclear } Mathematics: Mathematics, Statistics, Actuarial Science } Hybrids: Robotics, Bioinformatics, Astronomy, Biomechanics

4 } STEM job opportunities are growing at a rate of more than four times the rate of the U.S. labor force as a whole. (NSB 03-69, 2003) } Approximately 40% of college students planning to major in engineering and science end up switching to other subjects (President s Council of Advisors on Science and Technology, 2012) } Mentoring and hands-on experience promote retention, particularly among minority students (Tsui, 2007)

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6 University of Maryland, Baltimore County (UMBC) } Founded in 1966 } Located outside of Baltimore } 13,637 Total Enrollment (10,953 undergrad/ 2,684 grad) } 40% minority enrollment } 7355 males & 6282 females } Top 10 University in undergraduate teaching Shriver Center } Founded in honor of Sargent and Eunice Shriver in 1993 } Applied Learning Center at UMBC } Most internship, co-op, research, and service learning programs at UMBC } 1895 placements in FY12 } Practicum Transcript notation

7 } Almost ½ of all students graduate from UMBC in a STEM field } 47.3% of STEM majors identify as racial/ethnic minorities } Scholar Programs } Faculty s commitment to undergraduate research } Over 83 million dollars in all Faculty Research } bwtech opportunities for STEM internships on campus } Strong recruitment from major IT and Engineering companies

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10 } Understanding of the unique challenges of working with STEM population } Five Step Process to reach, engage and sustain relationships with STEM students, interns, faculty and employers: Reaching Building Searching Supporting Transitioning

11 } Know your audience and what they need: Employers Pushed to juniorize and diversify Vested interest in new technologies Faculty Strong knowledge, but may have limited industry experience Research and accreditation support Students Bridging the gap from K-12 Just in Time Information Context for Theoretical Knowledge

12 } Meet Tasha Techy Major: Information Systems 1 st Semester at UMBC after transferring from a local community college Lifelong interest in science and computers, took 1 IT class in high school, but does not have mentors or networks in the field } Welcome STC to campus! Local defense contracting company with a focus on IT infrastructure and database administration No formal internship program Facing an aging workforce

13 As a Professional } Meet and build relationships with faculty } Know curriculum } Become an expert with the companies that recruit your students } Create different templates for different STEM majors For The Student } Resume building Highlight skills, projects, and coursework Encourage specificity Service-Learning: Tutoring, Mentoring } Explore different avenues of your specific field } Develop References

14 Tasha Techy Address, Baltimore, MD, * Phone * student@umbc.edu EDUCATION University of Maryland Baltimore County, Baltimore, MD Bachelor of Science in Information Systems GPA 3.33 December 2014 Howard Community College, Columbia, MD Associate of Arts in Information Technology - Network Security GPA December 2011 TECHNICAL SKILLS Hardware Virtual Servers, Switch, VPN (IPsec), Firewall Operating Systems Windows Server 2008 R2/2008/2003, Windows 7/Vista/XP, Linux Programming Java, HTML, SQL Networking Configure/Implement Firewalls, VPNs, Switches Software Microsoft Office, Eclipse, JGrasp PROJECTS Hardening the Network Infrastructure Semester Project Fall 2012 A group project that tested a set of IP addresses to discover a network. After discovering the IPs of hardware or virtual servers on the network performed penetration testing of the network by conducting different kinds of attacks to discover certain vulnerabilities. Computer Forensics I Semester Project Spring 2012 Given a set up crime scene, conducted the investigation as the first response computer forensic analyst following all the correct procedures and requirements according to the law. Management Semester Project Fall 2011 As a project group leader conducted an interview with a company manager to learn about the strategies of a successful manager, presented the information to the rest of the group after which the summary of the interview was given to the peers and professor. WORK EXPERIENCE PAPA JOHN'S, INC., Delivery Driver, Columbia, MD Created a welcoming environment when delivering pizza (customer service) Managed cash daily and ensured that pizzas were delivered in a timely manner August 2011 present PIZZA HUT, INC., Pizza Line Cook, Columbia, MD February April 2012 Assembled orders of pizza daily Placed customer orders and oversaw the cash register SPECIAL HONORS Distinguished Students (4.0 GPA out of 4.0) Spring 2011, Fall 2011 Dean s List (3.5 or higher GPA out of 4.0) Fall 2009 ADDITIONAL SKILLS Languages fluently spoken: English, Russian, and Ukrainian. ACADEMIC COURSEWORK Introduction to Computer Systems Intro to Network Security Systems Computer Forensics I Intro to Encryption & VPN Technology Intro to Intrusion Detection Systems Computer Sys Op. DOS Hardening the Network Infrastructure Intro to Java Applications Statistics Intro to Firewalls and Internet Security Microeconomics Management CAMPUS INVOLVEMENT Information Systems Council of Major UMBC Camerata Fall Present Fall Present

15 } Understand the focus of the company Consistent vocabulary Clear expectations in literature } Use established guidelines InternQube Baltimore Collegetown Network School-specific Guidelines } Promote structure, planning and intentionality Have a presence on campus Be ready for interns when they arrive

16 } Opportunities are plentiful! (For the student who is willing to seek them out) Hiring Trends Co-ops Research As with any student their effort is what will make the difference! } Interview Coaching Technical Questions Specific Contributions to Class Projects } Special Cases International Students GPA Debate Younger Students

17 Student: Tasha s Process } Send resume templates and checklists } 1-1 meeting to critique resume and show search strategies } Intern 101 conference/ workshops with networking opportunities } Mock Interview with technical questions Employer: STC s Options } Post and maintain positions in campus database } Increase branding on campus Set up Shriver on the Road trip Invite employer speaker as part of Lunch & Learn panel Encourage Career Fair/ Information Session/OCR participation Send introduction to employer on behalf of students seeking mentors

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19 Tasha is offered and accepts a Summer 2013 internship with STC!

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21 } Create specific learning objectives Professional and technical/analytical Academic Credit } Become familiar with the office culture } Find a mentor } Build a network } Learn Vocation Communication Talk about work in non-technical terms Need for constructive feedback

22 } Supervisor reports that Tasha is doing well, but they wish she would ask more questions and be more engaged with projects } Tasha comes to your office and describes liking the work, but having a hard time connecting as her supervisor and others on her team are all male and older } What do you do?

23 } Encourage more self-advocacy at work } Connect with a cohort of others on campus } Encourage her to find mentors outside the team } If appropriate, give recruiting contact a heads up

24 } Nationally, 58.6 % conversion rate of interns to fulltime Discussed early, clearly and openly Connect with mentors internal and external to intern host Maintain contact with employer over school year Provide counseling for salary negotiation, financial planning and finding professional support } At UMBC, nearly 70% of local STEM interns stay on in some capacity during academic year and/or over future breaks Campus Ambassadors

25 } Offer made in August to extend her internship parttime into the school year and over breaks } Connected with a mentor at a similar size company through campus alumni network } Became a peer mentor for incoming transfer students } STC created a formalized internship program and selected UMBC as a core school for recruitment

26 } Great need Hugely expanding industries Strong need to diversify and recruit/retain next generation of workers } Great reward Promote retention and student satisfaction on campus Generate new programming opportunities, loyal alumni and potential innovative revenue streams } You have the skills to make a difference! Be aware of the points where students can become lost Selectively apply tools already in your box

27 } Apply for Grants NSF Broader Impacts=Education and Outreach } Resources (Handout) Books Student/General Associations and Organizations Search Strategies (STEM) General STEM Career Advice Additional Websites

28 } Contact: Kerry Kidwell-Slak, Kate Phelps,