Miami Valley Educational Computer Association Disaster Recovery Plan

Transcription

1 Miami Valley Educational Computer Association Disaster Recovery Plan April Revised 3/12/2003 The following pages outline the steps involved in the implementation of the Disaster Recovery process for both the user and MVECA personnel.

2 1 - MVECA Responsibilities The following information outlines the responsibilities of the Miami Valley Educational Computer Association (MVECA) OFF SITE STORAGE OF DATA AND SYSTEM MEDIA MVECA provides off site storage at the Greene County Career Center located at 2960 West Enon Road, Xenia, Ohio. Information is stored on magnetic tapes and consists of the following: All Calendar and Fiscal Year-ending tape copies System (VMS, executable, etc.) tape copies The last backup of each month Tape of from either Monday night or Wednesday night DISASTER RECIPROCAL AGREEMENT: ("HOT SITE") MVECA has an agreement with the Metropolitan Dayton Educational Cooperative Association (MDECA)located at 201 Riverside Dr., Dayton, Ohio. As well as with the Southwest Ohio Computer Association (SWOCA), located at 3603 Hamilton-Middletown Road, Hamilton, Ohio. This agreement stipulates that in case of a disaster (where the computer equipment at either location is out of service) that the non-functioning site "users" may have access to the computer at the functioning location so that necessary data processing operations may be performed. This arrangement of a hot site, where data processing functions can be resumed in the event of a disaster, is not intended for daily use by the non-functioning users. The services provided will be assigned on a priority basis as outlined in SECTION 4. MVECA will make all the necessary arrangements in order to schedule those C-Sites requesting services. 2 - USER RESPONSIBILITIES User must meet the specifications as outlined in Section 4 before contacting the MVECA office User is responsible for bringing the district's records up-to-date from the date of the latest backup used in restoring the district's records. (See Example 1) User must provide own transportation to and from the hot site (or to a location convenient with MDECA and/or SWOCA)

3 User must supply all necessary forms (i.e. paper, checks, p/o's) All charges that the hot site normally assesses the users within their consortium will be passed on to the non-functioning user using the hot site Example 1-User Responsibility - Gathering Your Data a) If the latest backup was the beginning of the working week (Monday night), and the disaster occurred on a Wednesday, then all user activity that took place between Monday nights backup until Wednesday s disaster would have to be re-done. b) In the event that the beginning of the working week's backup media was destroyed, then the make-up work would have to be done from the previous MONTHLY backup. (If disaster occurred on June 19th, all work from the time the district closed out the month of May until and including the 19th of June would have to be re-done.) 3 - RECOVERY PLAN The following recovery plan will be implemented and followed until computer services normally provided by MVECA are restored. MVECA users notified of the current situation, and advised to follow Section 2 Hot site notified of the situation and request made to implement this recovery plan All data media containing the necessary files be gathered from the "off-site storage" facilities (tapes, etc.): 1. Latest WEEKLY backup 2. Latest MONTHLY copy Users requesting services as outline in Section 4 notify the MVECA office of their needs. MVECA will make the arrangements with the hot site to see that the requesting user has an account established and to insure that the data files are loaded. The hot site and MVECA will select a location to be used by the requesting district for processing. MVECA will maintain a staff member at a location convenient with the hot site to help the non-functioning districts. Necessary vendors and insurance companies are notified per Section 5 Backups are preformed at the hot site for those districts that have been utilizing their system. These are then stored as per outlined in Section 1.1.

4 Once a facility has been selected and replacement equipment installed for MVECA's operations, all user files are brought up-to-date with the latest backup copies. Users are notified of the location and hours of operation of the re-installed, operational MVECA DA-Site. 4 - PRIORITY USAGE LIST OF "HOT SITE" USAGE The following information outlines the priority by which users affected by the "disaster" may have access to the designated hot site. Those districts required to meet their payroll will be given priority over all other users. Normal daily operations such as p/o, receipt, and check processing will be allowed access to the "hot site" on a bi-weekly basis. Student Services: a) Grade reporting will be given priority over all other student services operations. b) Attendance, and other reports will be allowed access to the "hot site" on a bi-weekly basis. All other non-essential operations will cease until normal operations are restored. 5 - CONTACT LIST The following agencies/individuals will be contacted as soon as possible as per the need of their services. MVECA Contacts Gary Bosserman MDECA Contacts Home Cell Phone Jerry Woodyard Bill Griffith SWOCA Contacts Mike Crumley Chuck Adelsperger

5 HP Contact Personnel HP Hardware support Communications Equipment Needs Ameritech Cisco Smartnet Maintenance Contract Number: State Software Development Team Duane Baker, NWOCA, Insurance Contact Indiana Insurance Policy Local Agent - Anderson-Williamson, Proxy Server Contact Stratacache

6 Appendix A A.1 MVECA Sites Following pages list the sites within the MVECA service area: District Superintendent Treasurer Phone Beavercreek City SD Blanchester Local SD Cedar Cliff Local SD Clark Educ Serv Cntr Clark-Shawnee Local SD Clinton-Fayette-Highland Educ Clinton-Massie Local SD East Clinton Local SD Greene County JVSD Greene Educ Serv Cntr Greeneview Local SD Dennis Morrison Stephen Maag (937) Rick Burton Darlene Rogers (937) David Baits Patricia Michalski (937) Bruce Stewart Julie Gibson (937) Debbie Finkes Julie Turner (513) Robert Dalton Patrice Thompson (937) Ronald Rudduck Penelope Rucker (937) Terrence Fouch Linda Carson (937) Marsha Leonard Steve Sutcliffe (937) Terry Thomas Robert Arledge Jr. (937) Arthur Reiber Joan Corbitt (937)

7 District Superintendent Treasurer Phone Hillsboro City SD Holy Trinity Greenon Local SD Miami Trace Local SD Nightengale Montessori Northeastern Local SD Northwestern Local SD Southeastern Local SD Springfield City SD Springfield-Clark County JVSD St. Bernard St. Brigid St. Teresa Sugarcreek Local SD Tecumseh Local SD Bryon Wisecup Beverly Rhoads (937) Kathy Grott (937) Denny Howell Dawn Weller (937) Douglas Male Debbie Black (740) Nancy Schwab (937) Larry Shaffer Denise Schneider (937) Fred Bryer David Bollheimer (937) John Weaver Brad McKee (937) (937) Randall Richardson Pam Ashbaugh (937) Marty Eidemiller (937) Lois Jean Goettke (937) Martha Szczesny (937) Keith St. Pierre Kevin Liming (937) Jim Gay Paul Gerlach (937)

8 District Superintendent Treasurer Phone Washington Court House City SD Wilmington City SD Xenia City SD Yellow Springs Ex Vill SD Keith Brown Ben Teeters (740) Phil Warner Jessie Wilson (937) James Smith Rosalie Townsend (937) Anthony Armocida Joy Kitzmiller (937)

9 Building Contact Information District Building Circuit ID Contact Phone Beavercreek City SD Blanchester Local SD Cedar Cliff Local SD Clark Educ Serv Cntr Clark-Shawnee Local SD Clinton-Fayette-Highland Clinton-Massie Local SD Beavercreek High School DHZA Bogi Gudrandsson (937) DHZA Blanchester High School 59.DHZA Curt Bolin (937) DHZA Cedarville Elementary School 81.DHZA Barb Schmidt (937) Clark Educ Serv Cntr Fiber to Greenon HS Bruce Stewart (937) Shawnee High School DHZA Chuck Wickline (937) Possum Elementary DHZA Chuck Wickline Reid Elementary DHZA Chuck Wickline Rockway Elementary DHZA Chuck Wickline Kindergarten Village DHZA Chuck Wickline Clinton-Fayette-Highland Educ Rogina Conroy (937) Clinton-Massie High School 59.DHZA Matt Hudson (937) DHZA

10 District Building Circuit ID Contact Phone East Clinton Local SD East Clinton High School 59.DHZA Roger Bahr (937) New Vienna Elementary School 59.DHZA Roger Bahr Sabina Elementary School 59.DHZA Roger Bahr Greene County JVSD Greene County Career Center 81.DHZA Steve Meece (937) DHZA. Greeneview Local SD Greeneview Local SD DHZA Christy Franklin (937) Greeneview HS DHZA Greeneview North Elementary DHZA Christy Franklin Greeneview South Elementary DHZA Christy Franklin Hillsboro City SD Hillsboro City SD Stacy Keplinger (937) Hillsboro High School 69.DHZA Stacy Keplinger Hillsboro Main Street Primary DHZA Stacy Keplinger Washington Elementary School DHZA Stacy Keplinger Webster Elementary School DHZA Stacy Keplinger Holy Trinity Holy Trinity Elementary School DHZA Sharon Blank (937) Greenon Local SD Greenon High School 81.DHZA Kevin Graham (937) DHZA

11 District Building Circuit ID Contact Phone Miami Trace Local SD Miami Valley Ed Comp Nightengale Montessori Northeastern Local SD Chaffin Elementary DHZA Angela Franke (740) Eber Elementary School DHZA Angela Franke Jeffersonville Elementary Scho DHZA Angela Franke Madison Mills Elementary DHZA Angela Franke Miami Trace High School DHZA Katy Zink (740) Miami Trace Junior High School DHZA Katy Zink Miami Trace Local SD DHZA Debbie Black (740) New Holland Elementary DHZA Angela Franke Wayne Elementary School DHZA Angela Franke Wilson Elementary School DHZA Angela Franke Miami Valley Ed Comp Assoc 101T3YESPOHADH00YESPOH Gary Bosserman (937) Nightingale Montessori Inc Ele 59.DHZA Nancy Schwab (937) Kenton Ridge High School 81.DHZA John Schmid (937) Northeastern High School 81.DHZA John Schmid Northridge Elementary School 81.DHZA John Schmid Rolling Hills Elementary Schoo 81.DHZA John Schmid South Vienna Elementary 81.DHZA John Schmid

12 District Building Circuit ID Contact Phone Northwestern Local SD Southeastern Local SD Springfield City SD Springfield-Clark County St. Bernard St. Brigid St. Teresa Sugarcreek Local SD Northwestern Middle School 81.DHZA Marjorie Miller (937) Miami View Elementary School 81.DHZA Aaron Dunham (937) Southeastern High School 81.DHZA Aaron Dunham Emerson Elementary School 81.DHZA Ed Weisenbach (937) Springfield South High School 81.DHZA Ed Weisenbach Springfield City SD 81.DHZA Ed Weisenbach Springfield North High School 81.DHZA Ed Weisenbach Springfield-Clark County JVSD DHZA Jason Graver (937) St Bernard Elementary School DHZA Marty Eidemiller (937) St Brigid Elementary School DHZA Lois Goettke (937) St Teresa Elementary School DHZA Martha Szczensy (937) Sugarcreek Local SD 55.DHZA Rick Smith (937)

13 District Building Circuit ID Contact Phone Tecumseh Local SD Washington Court House Wilmington City SD Donnelsville Elementary School DHZA Veronica Cassidy (937) McAdams Learning Center DHZA Veronica Cassidy Medway Elementary School DHZA Veronica Cassidy New Carlisle Middle School DHZA Veronica Cassidy Park Layne Elementary School DHZA Veronica Cassidy Tecumseh Local SD DHZA Veronica Cassidy Westlake Elementary School DHZA Veronica Cassidy Washington High School 59.DHZA Tom Pieratt (740) DHZA Denver Place Elementary 59.DHZA Martin Hugo (937) East End Elementary School 59.DHZA Martin Hugo Roy E Holmes Elementary 59.DHZA Martin Hugo Wilmington City SD 59.DHZA Martin Hugo Wilmington High School 59.DHZA Martin Hugo 59.DHZA

14 District Building Circuit ID Contact Phone Xenia City SD Yellow Springs Ex Vill SD Arrowood Elementary School DHZA Karen Penny (937) Central Junior High School DHZA Janet Foster (937) Cox Elementary School DHZA Karen Penny (937) McKinley Elementary School DHZA Karen Penny (937) Shawnee Elementary School DHZA Karen Penny (937) Simon Kenton Elementary DHZA Karen Penny (937) Spring Hill Elementary School DHZA Karen Penny (937) Tecumseh Elementary School DHZA Karen Penny (937) Warner Junior High School DHZA Mark Mash (937) Xenia City SD DHZA Rosalie Townsend (937) Xenia High School DHZA Chuck Gibson (937) Mills Lawn Elementary School DHZA Vicki Hitchcock (937)

15 A-2: Reciprocal Disaster Services Agreement This is an Agreement of Convenience entered into between the, hereinafter referred to as, and the Miami Valley Educational Computer Association, hereinafter referred to as MVECA, for the period commencing upon the acceptance of the Agreement by both parties. WHEREAS and MVECA are both DA-Sites in the Ohio Educational Computer Network providing time-critical data processing services to public schools districts of Ohio, and WHEREAS both and MVECA operate compatible software supplied by the State of Ohio Department of Education, and WHEREAS both and MVECA operate compatible equipment manufactured and maintained by Digital Equipment Corporation, and WHEREAS and MVECA locations are reasonably convenient to one another; THEREFOR BE IT RESOLVED by the governing boards of and MVECA that they do hereby agree to provide reciprocal services as outlined below in the event a disaster should disable the data processing equipment of one of the sites: A) Access to computer facility of the functioning site by personnel from the nonfunctioning site. B) Computer time, personnel assistance, and all other assistance that can reasonably be made to the non-functioning site by the functioning site without placing an unreasonable burden upon the staff and other resources of the functioning site. C) Costs for services provided to the non-functioning site would not exceed the actual additional operating cost incurred by the functioning site due to the additional workload processed for the non-functioning site under this agreement. D) Other services as mutually agreed upon by the parties of this Agreement. This Agreement shall be considered perpetual and may be modified any time by the written mutual consent of the involved parties. Cancellation of this agreement may be effected by either party upon thirty-day written notification to the other party. This agreement becomes effective on the later of the date shown below. Organization Organization Governing Board Chairperson Governing Board Chairperson Date Date (Original signed agreement(s) on file.)

16 NETW ORK LO CAL 3Com Fault Power NETBuilder WAN Extender Res et d i g i t a l monitoring/analysis NET WO RK LOCAL 3Com Fau lt Power NETBuil der WAN Extender Res et A-3: MVECA Data Center Topology MVECA Network OC12 AT&T ATM Network DAS Gosip ATM DS-3 Internet Cisco 2xxx T1 Cisco 7513 Marconi ASX1200 ATM Switch T1 fvc.com ATM Switch OC3 ATM OC3 ATM 100mb Cisco 3620 Cisco mb Sniffer Server 100mb 100mb Outside Inside PacketShaper 4500 Cisco PIX d i g i t a l 100mb 100mb MVECA0 Stratacache & N2H2 X 2