How To Manage A Shipyard

Transcription

1 IFS APPLICATIONS FOR MARITIME CAPABILITY SUPPORT

2 OUR SOLUTION S DNA When we first set out to create IFS Applications over 25 years ago, our goal was to make the most usable business solution on the market. And to help us achieve that ambition, we put simplicity at the forefront of everything we did. We still do. We decided that we would make only one product, which can be easily configured to match the specific requirements of a broad range of industries. We still do. We decided that we would build IFS Applications on standards so our customers would not be locked into any particular technology. We still do. We decided to design IFS Applications as a component-based structure so it can be easily extended and updated. We still do. We decided that each software component must be totally compatible with every other, yet capable of running independently. We still do. We decided to build a product that could handle change and long-term evolution. We still do. And, that we would make the most user-friendly business software on the market. We still do that, too.

3 MARITIME CAPABILITY SUPPORT 3 LEADING INTEGRATED MARITIME CAPABILITY Modern ship fleet management demands both operational effectiveness and financial efficiency, particularly with over 70% of the whole-life costs of complex equipment incurred during in-service support. Performance-based logistics (PBL) contracting has also become increasingly significant, such as contracting for availability (CfA) or maritime class output management (COM). Therefore reducing and managing maritime support costs, while also increasing operational availability, requires competent, intelligent and predictive support solutions. IFS Applications is the key through-life enabler for naval and civil fleets. To achieve high levels of availability in the maritime environment, suppliers and maintainers need to continually improve performance of fleets, assets and the associated maintenance processes using an enterprise perspective. Agile and efficient fleet optimization and management, fleet maintenance, service and refit need to be synchronized in a continuous engineering support (CES) environment leveraging the advantages of modern technology. For nearly 20 years, IFS has worked closely with leading original equipment manufacturers, contractors, suppliers and service companies to ensure our solutions meet the maritime support industry s stringent requirements for civil and military fleets. With over 400 projectoriented companies using IFS solutions today, our strategic focus on the maritime support industry is evidenced in a deep industry expertise, broad functional coverage and a solid track record. IFS offers flexible, component-based project-driven business solutions that manage the entire maritime lifecycle of contracts, projects, assets and services. IFS Applications includes functionality for contract and project management, risk management, budgeting and forecasting, engineering, material management, sub-contracting, document management, fabrication, service and maintenance management, as well as financials and human resources. Because our solution is component-based, i.e. built on a service-oriented architecture, it s also easier to implement, and being modular implementation can be incremental to align with the growth and scope of your business. We have a cross-section of customers from commercial and military shipyards, specialist contractors in the defense sector and military naval end-users. IFS has built and deployed solutions with capabilities that cover all aspects of the lifecycle of maritime assets. WELCOME TO IFS UK Government Copyright Contains public sector information licensed under the Open Government Licence v2.0 Nansen Type Frigate image property of Navantia

4 4 MARITIME CAPABILITY SUPPORT MARITIME SUPPORT IS CHANGING OUT THERE! Things are changing rapidly in the maritime support industry regardless of whether you specialize in heavy maintenance of maritime assets, component repair, original equipment manufacturer (OEM) and delivering aftermarket services, engine overhaul or manage enterprise dockyard capability. There is rapidly increasing focus to consistently deliver on time and quality, to conform to regulatory controls and to continuously try to improve turnaround times in the most costeffective manner to provide your customers with the best value possible and to maximize your profits. The commercial and operating landscape is also changing, with an increased use of contracted-out services, pressure for standardization, demand for agility to be able to handle change, as well as traceability and support for the entire project lifecycle all these are key requirements of a maritime service supplier today. Performance-based logistics (PBL), power by the hour, contracting for availability (CfA), class output management (COM) and service level agreement (SLA) contracts have also become synonymous within this aftermarket sector, and are key growth areas for many OEMs and after-market service providers. This means that the maritime support industry is always transforming and adjusting, and operators (military and civil) are increasingly taking note of their suppliers information technology infrastructure because of the difference it can make when it comes to standardized processes, documentation delivery, project accountability, operational availability, and ability to adapt to their downstream changes. IFS recognizes the requirement for the maritime support IT solution to be agile and able to adjust to and address these changing needs. Therefore, if you operate/own, develop, manufacture or maintain complex maritime assets with long in-service life spans, then continued and efficient through-life support is an integral part of your business and operational model. IFS APPLICATIONS FOR MARITIME CAPABILITY SUPPORTS MAJOR PROCESSES INCLUDING: DOCKYARDS AND PORTS Enterprise business management including financials and HR Depth repair of naval and civil platforms/vessels Major refits Maintenance, defect rectification and capability upgrades Facilities management Logistics, transport and waterfront support Naval design and technical service Fleet time management Project and document management Business modeling and business informa Reliability-centered maintenance (RCM) Shore-based maintenance planning for a Platform-to-shore maintenance, spares a

5 MARITIME CAPABILITY SUPPORT 5 BUSINESS PROCESSES OPERATE ENGINEER PLAN MAINTAIN UPGRADE DISPOSE Manage Master Configuration Manage Serial Configuration CORPORATE PERFORMANCE MANAGEMENT FLEET & ASSET MANAGEMENT Manage Maintenance Programs Operate Asset MAINTENANCE, REPAIR & OVERHAUL Manage Line/Forward Maint. Plan Heavy/Depth Maint. Perform Reliability Analysis APPLICATIONS SOLUTIONS HEAVY MAINTENANCE COMPLEX ASSEMBLY COMPONENT Plan Maintenance Visit Scope Maintenance Visit Asset induction Work Scheduling Execute Visit Work Scope Asset Dispatch Maintenance Visit Closure Receipt and Dispatch Maintenance Level Work Scopes Disassembly and Assembly Disposition and Repair Configuration and Compliance Agreements and Invoicing Receive and Dispatch Repair Order Mgmt Disposition and Repair Loan and Exchange Agreements and Invoicing Demand Forecasting Spare Part Sales Spare Part Catalog Supply Chain Network Procurement Receipt and QC SPARE PARTS MANAGEMENT Distribute Assets internally Manage Inventory Manage Rotable Pools Deliver to Customers Reverse Supply Chain SUPPORT PROCESSES Finance & einvoice Human Resources Document Management Contract & Project Management Call Center & Case Management Facilities & Equipment Management Maritime maintenance, maritime support enterprise management, project control, fleet management and business performance data all in one integrated, component-based solution, in the dockyard, port or on board ship. To deliver against these new contracting mechanisms, service providers are challenged with: improving service delivery quality; improving availability and capability; complying with regulatory requirements, including health & safety or asset safety; optimizing expensive and scarce internal workforce resources; succeeding with an ever-reducing support budget; maintaining a mix of aged and newly introduced assets with different maintenance and configuration management needs. IFS Applications has been designed with these objectives in mind FLEET ON BOARD tion ll deployed platforms Maintenance management scheduling, tasking and feedback Supply chain integration with maintenance management system Ship-to-shore synchronization of all maintenance data with ashore team nd monitoring

6 6 MARITIME CAPABILITY SUPPORT YOUR MARITIME SUPPORT CHALLENGES Whether you re in engineering, contracting, procurement, fleet or installation management or any other field related to maritime support, IFS Applications provides complete lifecycle support of contracts, projects, assets and services. Thanks to its inherent architecture, IFS Applications accommodates any additional support you might require, and can be precisely configured to match the demands of your projects today and in the future. I NEED TO OPTIMIZE PLANNING AND FORECASTING We recognize that as important as visibility into your day-today maritime maintenance operations is, the ability to exercise control over the long-term maintenance horizon is key. I NEED TO MEET SAFETY REQUIREMENTS We recognize that maritime support is a complex and potentially dangerous enterprise that needs to be managed within a robust safety framework. I NEED TO IMPROVE OPERATIONAL EFFICIENCY With increasing global competition in the market, cost cutting measures alone will not deliver competitive advantage. IFS recognizes that service providers need to rethink operational structures and processes radically decreasing turnaround times, providing higher quality of work and lowering total throughput costs. I NEED TO OPTIMIZE EACH MAINTENANCE SERVICE VISIT Complex assets, particularly ships, frequently contain components that while in themselves are not due for a service inspection may quite possibly need to be removed in order for another item to be serviced. I NEED TO COLLABORATE WITH MY CUSTOMERS AND SUPPLIERS Managing a successful maritime support business or operation depends on making quick decisions by engaging customers and suppliers every step of the way as part of an end-to-end enterprise. IFS Applications will enable you to forward plan so that you consistently deliver to plan, achieve faster turnaround times, eliminate nonproductive wait periods and reduce on-hand inventory cost with a more efficient procurement process. IFS Applications keeps track of the validity of employees licenses, certifications and skill sets, and assigns the correctly qualified personnel to specific tasks on any given asset. There is a specific Health & Safety module, and the solution gives full auditable traceability of all tasks performed with audit trails to regulatory authorities and customers as and when required. All users work with the same information so that when safety bulletins are released, all personnel have complete visibility of impact on board ship or in the dockyard. IFS Applications identifies and removes waste, and adds real customer value. The solution allows you to take into account both activity and resource dependencies when managing a maintenance, repair & overhaul (MRO) activity. With full integration to a constraint scheduler, resources can be moved and assigned to operations based on the objective of achieving the promised date. This allows planners to take corrective action to prevent slippages. IFS Applications has the capability to identify components with service inspections due beyond the current activity window and schedule accordingly thus driving down operating costs and increasing availability. It also offers RCM enterprise capability. IFS Applications keeps customers and suppliers fully informed so that they can check the implications of any reschedule requirement particularly relevant in a PBL contracting environment. The solution also allows customers and suppliers to respond quickly, whether to react to ship availability, approve/respond to quotations or tasking, view the status of a work orders, receive purchase orders, show availability of parts, or update their delivery times.

7 MARITIME CAPABILITY SUPPORT 7 I NEED TO SUPPORT REGULATION & COMPLIANCE Managing regulations and compliance is an essential capability needed by any modern maritime support organization. Be it export control management or conformance to international maintenance standards, a solution is needed to support the planning office, or the shop floor, in the dockyard or onboard ship. IFS Applications offers specific modules that deliver auditable traceability of all tasks performed at all stages of work execution and through full integration between the maintenance planning and execution functions What do I need to do?, How should I do it?, and How have I done it?. Maintenance planners can schedule and control compliance according to customer operational needs. IFS also has a full export control capability (including ITAR) allowing suppliers with multi-site/ geographical operations to manage export products and regulations. I NEED TO KNOW WHICH ASSETS TO MANAGE Knowing when components or sub-assemblies require, or are likely to require, maintenance checks can provide a distinct advantage. This enables you to plan current maintenance with forward operational tasking, e.g. once returned to service, the asset has the maximum number of operational hours required by the operator. IFS Applications provides a fleet and asset management capability that fully integrates with other functions, allowing you to integrate the configuration, maintenance and program management of assets with your fleet and its planned and tasked operations. I NEED TO SUPPORT COMPLEX CONTRACTING ARRANGEMENTS As maritime operators strive to reduce cost, they are seeking innovative ways to contract for the capabilities provided by service providers as a contribution to these reductions. IFS can support increased maritime industrial participation and performance-based contracting arrangements such as PBL, CLS, CfA, COM and SLA contracts in this aftermarket sector. I NEED TO WORK WITH COMPLEX PROGRAMS AND ORGANIZATIONS I need to remove risk and be agile when contracting into complex government and private sector organisations. The IFS component architecture removes risk from complex programs and aligns well with government organizations in the maritime support industry: Only purchase functionality for the now organisations have a route to a full enterprise solution when required. Support staged bid/approvals processes and minimize early risk when requirements are immature Open architecture no vendor lock-in, and IFS can coexist easily with legacy and other vendor systems. I NEED REAL-TIME PROJECT FOLLOW-UP Project detail needs to be managed at every level of the work or cost breakdown structure and managers need to look at near real-time project data and future performance projections In IFS Applications, costs and revenue are budgeted, tracked and compared not only in the general ledger but project-by-project. This ensures real-time follow-up and tracking of incurred and actual costs, with reliable forecasting, both detailed and overall, as well as the ability to compare the latest project forecast with budget and previous forecast. IFS Corporate Performance Management also ensures operational and strategic follow-up. I NEED TO INTEGRATE MY ENTERPRISE Effective integration across a maritime support enterprise is key to business success IFS Applications is an advanced asset management and maintenance solution with full enterprise breadth capabilities, from maintenance engineering, configuration planning and execution to warranty handling, supply chain logistics, cost tracking and business support functions. Using open standards the solution can easily integrate with existing applications. IFS Corporate Performance Management gives a maritime enterprise a 360 degree view of operational business processes and performance value chains.

8 8 MARITIME CAPABILITY SUPPORT PROJECTS DRIVE EVERYTHING For most suppliers to the maritime support industry, projects are the cornerstone of their business. Given their impact across the value chain, project-based parameters should control and determine schedules for engineering, procurement, document delivery, jobsetting and fabrication. IFS Applications is a real project-driven solution, where the project itself is the engine, ensuring highlevel visibility and transparency throughout your enterprise. The solution provides full flexibility for projects of all sizes and degrees of complexity, and templates can be made for all variations. The work breakdown structure (WBS) includes all activities that will be conducted across disciplines, with documentation, purchasing and fabrication in one common structure. You can easily see the correlation between when documentation must be completed, and when purchasing and fabrication can begin. Project managers can easily track progress, costs and revenue related to the different activities. The project itself is the engine in IFS Applications and drives the deliverables (document packages, purchase orders, jobs etc).

9 MARITIME CAPABILITY SUPPORT 9 INCREASE SERVICE REVENUE AND REDUCE OPERATIONAL DOWNTIME IFS offers maritime owner-operators and service contractors an integrated industry solution for sound management of operations, maintenance and service requirements for dockyards, ports or on board ships. In the maritime support industry where any downtime directly impacts the bottom line or operational effectiveness or both long-term management and maintenance of assets is critical. Any contractor that performs service, upgrades or lifecycle extension on assets is met with strict quality requirements and demands. IFS offers asset owners and service contractors a maritime industry solution for more effective processes, increased service revenue and ultimately reduced downtime. Integrating project management, material management/logistics, maintenance planning, work/service order management, resource allocation, document management, financial and performance measurement, as well as human resource management, IFS Applications is all you ever need to effectively manage your maritime service and operations. Asset Data Management provides complete control of all your equipment including maintenance history as well as planned maintenance.

10 10 MARITIME CAPABILITY SUPPORT MANAGE ENGINEERING AND PROCUREMENT CHANGES Integration of engineering and purchasing/fabrication with other disciplines is always beneficial, but absolutely essential for maritime support industry contractors. IFS Applications includes a central repository for multi-discipline engineering data, shared throughout the enterprise, ensuring efficient and error-free data handovers from engineering to purchasing, fabrication to installation and in the event of last-minute design changes from engineering to installation. This level of integration delivers detailed tracking of those difficult and unexpected project changes. These changes are often difficult to manage because when there are design changes, it is not the part numbers that change, but rather the attributes of those part numbers, the documents attached to the part numbers and the tagged information. With comprehensive product data management, real two-way CAD integrations and integrated document management, IFS Applications efficiently supports your engineering and design processes. Working in a single system, electrical, mechanical and structural engineers share information, no matter what design tools are used. This encourages collaboration, removes approval-cycle bottlenecks by putting all relevant information at managers fingertips, and streamlines document review. The IFS-unique multidiscipline Engineering Register functionality in combination with the integrated procurement and fabrication functionality results in more efficient processes, enhanced traceability and reduced material and change cost.

11 THE IFS MARITIME SOLUTION IN ACTION UK Dockyard Support (BAES) IFS supports the UK MOD through a PBL contract with BAE Systems Surface Ships at the dockyards at Portsmouth Naval Base and Glasgow. It underpins an enterprise-wide solution that includes deep repair of naval and commercial vessels, maintenance, defect rectification and capability upgrades, facilities management, logistics, transport and waterfront support. UK Dockyard Support (Babcock ) IFS supports the UK MOD dockyards at Rosyth, Faslane and Devonport through a PBL contract with Babcock Engineering Services. This includes support for major refits for the Royal Navy, modular construction, manufacturing and fabrication, naval design and technical services. Royal Norwegian Navy (RNoN) The Royal Norwegian Navy (RNoN) has been a customer of IFS since They are currently operating IFS Applications in the onshore environment as well as onboard ships and vessels whether they are deployed into operations outside of Norway (UN/NATO missions) or guarding Norwegian sovereignty in domestic waters. They operate a distributed system based on replication between the ships/vessels and the shipyards. There is also an established interface between the government installation for finance and HR. The solution meets the operational requirements set by the Norwegian MoD and the Navy 6 months in autonomous mode when deployed. Ships are currently deployed on both NATO and UN missions across the globe as well as counterpiracy operation in the Gulf of Aden and off the horn of Africa. While deployed, the ships/vessels can process to work as usual operating in autonomous mode. Master configuration data Configuration management including document management and spares Valid and allowable configuration (serial no.) Maintenance plan planning and due calculations Fault reporting Purchasing, inventory, sales/issuing stocktaking and more Warranty management and cannibalization Todd Pacific Shipyards is the Pacific Northwest s largest private-sector shipyard, performing a wide range of new construction, conversion, and repair projects for government and commercial customers. Located on Harbor Island in the deepwater port of Seattle, Washington, Todd Pacific has been a mainstay of the area s maritime industry since Babcock Marine is the UK s leading provider of engineering and support services to the Royal Navy. It currently carries out three quarters of the annual maintenance and refit load required to support the Royal Navy s surface ship capability. Vard Group AS (formerly Aker Yards ASA), the world s fourth largest shipbuilding group comprises yards in Brazil and Romania. The Norwegian yards, Brattvaag Skipsverft AS and Søviknes Verft AS shipyards, were founded 50 and 64 years ago, and employ 160 and 170 employees, respectively, and build and maintain specialized vessels for the offshore industry. Naval Shipyard Gdynia S.A, Poland is involved in the maintenance, construction, repair, conversion and modernization of navy vessels, commercial and fishing vessels, and technical as well as special-purpose vessels. PT PAL located in Surabaya, Indonesia, has more than 26 years of shipbuilding experience producing both merchant and naval vessels; together with maintenance repair and overhaul activities. IFS Applications replaced an array of disparate systems and has delivered higher productivity, reduced costs and improved customer service. DAMEN is the largest shipbuilder in the Netherlands. It delivers modular shipbuilding and standardized designs in very short delivery times and at competitive prices. It has over 30 shipyards and related companies globally. In addition, it manages and maintains a significant fleet of civil ships, military and support vessels. IFS Applications optimizes project and contracting management, reduces risk and provides integration with engineering, purchasing, production and service/installation. It delivers a full insight into project progress, costs (including budgeted, committed and actual) in real time.

12 ABOUT IFS IFS is a recognized leader in providing business software to companies that aspire to become more agile. IFS uses its deep industry-focused expertise to help companies in targeted sectors increase agility in three core areas: enterprise resource planning (ERP), enterprise asset management (EAM), and enterprise service management (ESM). Founded in 1983, IFS is a public company (XSTO: IFS) with over 2,600 employees. IFS supports more than 2,200 customers worldwide from local offices and through partners in more than 60 countries. For more information about IFS, visit AMERICAS ARGENTINA, BRAZIL, CANADA, ECUADOR, MEXICO, UNITED STATES ASIA PACIFIC AUSTRALIA, INDONESIA, JAPAN, MALAYSIA, NEW ZEALAND, PHILIPPINES, PR CHINA, SINGAPORE, THAILAND EUROPE EAST AND CENTRAL ASIA BALKANS, CZECH REPUBLIC, GEORGIA, HUNGARY, ISRAEL, KAZAKHSTAN, POLAND, RUSSIA AND CIS, SLOVAKIA, TURKEY, UKRAINE EUROPE CENTRAL AUSTRIA, BELGIUM, GERMANY, ITALY, NETHERLANDS, SWITZERLAND EUROPE WEST FRANCE, IRELAND, PORTUGAL, SPAIN, UNITED KINGDOM MIDDLE EAST AND AFRICA INDIA, SOUTH AFRICA, SRI LANKA, UNITED ARAB EMIRATES NORDIC DENMARK, NORWAY, SWEDEN FINLAND AND THE BALTIC AREA ESTONIA, FINLAND, LATVIA, LITHUANIA THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS. IFS AB 2014 En Production: IFS Corporate Marketing, April 2014.