Price Plan Vodafone Tariffs

Transcription

1 Price Plan Vodafone Tariffs Perfect Fit for Business Plans Vodafone s Perfect Fit for Business range offers a set of price plans specifically designed to meet the needs of businesses from one-man-bands to large corporates. Anytime Plans Ideal if you are self employed and use a mobile to make lots of calls during evenings and weekends. Caller Plus Plans For businesses that want a simple plan with no minutes and fixed line. Text, data and packs can be added to most of the Vodafone Perfect Fit for Business Plans.

2 Anytime Price Plan The Anytime Price Plans offer simple inclusive minutes and texts for a low monthly charge. They are available on a 12 month contract with 50% extra minutes and include Vodafone Passport for no extra charge. Plan name Inc mins Extra minutes free-of-charge Vodafone Passport International Call Saver Monthly cost Anytime Free N/A Anytime Free N/A Anytime Free Anytime Free Anytime Free Free Anytime 150 & Anytime 500 Call charges Anytime & 1200 Voice Calls Fixed line / Vodafone / WAP / Voic (UK) 15.3 ppm 8.5 ppm Other Mobile Networks (UK) 34 ppm 29.7 ppm Europe & North America ppm ppm Rest of the world ppm ppm Starting ppm 65 ppm Starting ppm 17 ppm Starting p ppm 50p ppm Messaging Text Message 10p each 10p each Picture Message 30.6p each 30.6p each Video Message 51p each 51p each Internet Usage 50p for up to 25MB per day in the UK Cost per minute once you've used up your inclusive minutes. All prices exclude VAT and are subject to our standard terms and conditions. Please note that unused minutes cannot be rolled over to subsequent months on the Anytime Price Plan. Prices are correct as of March Please note that calls to 0870 numbers are not included within any bundles and called to 070 numbers incur a minimum call charge of 65p per call. Total texts Price More great value Texts are not included as part of the basic Anytime Price Plan. The great value text bundles opposite can be added to Anytime Price Plans to give even greater value

3 Price Plan Vodafone Tariffs Caller Plus Plans The Caller Plus price plans offer a straightforward pay per call tariff. There are no bundled minutes, just a low monthly charge per mobile and good value call rates. With a choice of optional extras, you can reduce mobile call costs and save on calls to mobiles from your company landlines too. Business Caller Plus Straightforward low monthly commitment. Commercial Caller Plus Cheaper calls to other mobiles in your company on the same plan and up to ten of your office landlines. Company Caller Plus An unlimited number of calls at no extra charge to other mobiles in your company on the same plan and up to ten of your office landlines. Available as 12 month contract or with 15% off the monthly line rental on a 24 month contract. Vodafone Passport - Vodafone Passport makes it easy to predict the cost of calls to the UK when you re in Europe. This service is completely free with all Caller Plus Price Plans.

4 Caller Plus Plans Plan name 24 mth contract 12 mth contract Calls to mobiles on your own plan Calls to your designated office landlines Business Caller Plus Commercial Caller Plus Company Caller Plus p 8p p 4.5p No extra charge No extra charge Call charges Voice Calls Fixed line / Vodafone / WAP / Voic (UK)* Other Mobile Networks (UK)* Europe & North America Rest of the world Starting 070 Starting 08 Starting 090 Messaging Text Message Picture Message Video Message Caller Plus Plans 8 ppm 25 ppm 12 ppm 30 ppm 65 ppm 17 ppm 50p ppm 10p each 30.6p each 51p each All prices exclude VAT and are subject to our standard terms and conditions. Calls are priced per minute. Calls to 070 numbers incur a minimum call charge of 65p per call. Text bundle Price per month Text Data/MB Text MB Text MB Text MB Text MB Add more value Enhance the Caller Plus plans with the mobile internet bundle or text and data bundles shown opposite. You can pick either one mobile internet bundle or one text and data bundle to add to each price plan. Mobile internet bundles Cost per month Data Allowance Mobile internet MB Mobile internet MB Mobile internet MB Mobile internet MB Mobile internet MB Mobile internet MB Mobile internet , MB Mobile internet 500MB + 10 MB roaming Prices are correct as of March MB UK Usage + 10 MB roaming usage* *Data allowance includes data through WAP, Internet and BlackBerry only and is subject to fair usage policy. Usage will be monitored and charges will be applied if deemed necessary. **Please note that calls to 0870 numbers are not included within any bundles.

5 Price Plan Vodafone Tariffs Total Business Price Plans The Total Business Plans have been designed to meet the needs of small and medium sized organisations with up to 250 mobile devices. This will hold particular appeal to businesses who wish to control costs by using a shared bundle of minutes. The plans also include calls to company mobiles (on the same price plan) and UK landlines at no extra cost.

6 Total Business Price Plans Key Features: Free inclusive* calls to all UK landlines starting with 01, 02, 03 on 24 month contracts Free inclusive* calls to all company mobiles on the same price plan 50 free inclusive texts per handset on 24 month contracts Free inclusive* voic retrieval Group tariffs offering bundles of shared minutes with voice minutes rollover for 30 days Vodafone Passport is available on Total Business Number of mobiles Share minute bundles Cost per month per 24 month contract Up to 3 mobiles Total Business Up to 5 mobiles Total Business Up to 8 mobiles Total Business Up to 10 mobiles Total Business Up to 20 mobiles Total Business Up to 60 mobiles Total Business Up to 70 mobiles Total Business Up to 100 mobiles Total Business Up to 100 mobiles Total Business Up to 120 mobiles Total Business Up to 150 mobiles Total Business Up to 200 mobiles Total Business Up to 250 mobiles Total Business ,100 Up to 250 mobiles Total Business ,650 Up to 250 mobiles Total Business ,200 Additional handsets 12 Call charges Voice Calls Fixed line / Vodafone / WAP / Voic (UK) Other Mobile Networks (UK) Voic retrieval Europe & North America Rest of the world Starting 070 Starting 08 Starting 090 Messaging Text Message Picture Message Total Business Plans 10 ppm 30 ppm Free 12 ppm 30 ppm 65 ppm 17 ppm 50p ppm 10p each 30.6p each * Inclusive calls are 0p for first 60 minutes of each call, 10p per minute thereafter and do not affect bundles. cost per minute once you ve used up all your inclusive minutes. All prices exclude VAT and are subject to our standard terms and conditions. Prices are correct as of March Please note that calls to 0870 numbers are not included within any bundles and calls to 070 numbers incur a minimum call charge of 65p per call.

7 Total Business bolt-on tariffs Monthly UK UK out Data bolt-on charge Bundle of bundle Roaming BlackBerry BIS 500MB** MB 0.60 per MB See below BlackBerry BIS 500MB MB 0.60 per MB 10MB 10MB Roaming** fair usage* BlackBerry BES 500MB** MB 0.60 per MB See below BlackBerry BES 500MB MB 0.60 per MB 10MB 10MB Roaming** fair usage* BlackBerry BES 500MB MB 0.60 per MB 50MB 50MB Roaming** fair usage* BlackBerry BES 5GB** GB Fair usage* See below Mobile Internet 500MB*** MB 0.60 per MB See below Mobile Internet 500MB MB 0.60 per MB 10MB 10MB Roaming*** fair usage* Mobile Internet 500MB MB 0.60 per MB 50MB 50MB Roaming*** fair usage* Mobile Internet 5GB*** 20 5GB Fair usage* See below These bolt-ons are available on Total Business tariffs only. *Fair usage will be monitored and charges will be applied if deemed applicable. **Data allowance includes data through WAP, Internet and BlackBerry only. ***Data allowance includes data through WAP and Internet only. Monthly Inclusive UK out Text bolt-on charge texts of bundle Text per text Text Max per text These bolt-ons are available on Total Business tariffs only. Data bolt-on roaming charges Zone 1 Zone 2 First 25MB up to 4.25 up to Every 25MB thereafter Zone 1 and 2 details are on page 13 Calendar day is midnight to midnight, UK GMT. Data sessions are calculated per day. A day is counted from midnight to 11.59pm UK time. The session starts when a customer first accesses data and will be counted until either the end of the data session or the end of the day. We will also notify customers as it approaches midnight GMT. This is a default tariff and will automatically cover new and existing customers on any data device anywhere in the World unless they have already opted into a monthly roaming bundle. Charging will be in 1KB steps Prices are correct as of March 2010.

8 Price Plan Vodafone Tariffs Business Clarity Plans Vodafone Business Clarity is a new flat rate proposition for customers with 2-50 connections giving increased predictability around business communication costs. Flat rate inclusive monthly price per employee Choose the service that fits your business at a great value price You no longer need to worry what mobile network you are calling with the all inclusive monthly flat rate Voic retrieval included in your flat monthly rate Your monthly charge covers all types of calls (to offices, employees, customers, whatever mobile network they are on)

9 Business Clarity Price Plan The tariff is designed to create predictability for customers, charging a single fee per user for use of the following: Inclusive landline calls (to number ranges 01, 02 & 03 numbers) Inclusive UK mobile calls (to any standard UK mobile network) Inclusive UK voic (via voic and Vodafone Mail, including Call Return) Inclusive UK text messaging (to standard UK mobiles, excluding premium, short-code & MMS) 24 month contract duration Choose plan size Small Regular Large No. of users First user fee Each additional user Call charges Voice Calls Fixed line / Vodafone / WAP / Voic (UK) Other Mobile Networks (UK) Voic retrieval Europe & North America Rest of the world Starting 070 Starting 08 Starting 090 Messaging Text Message Picture Message Data Internet and WAP data (no bundle) Roaming data (no bundle) Business Clarity Plans 10 ppm 30 ppm Free 12 ppm 30 ppm 65 ppm 17 ppm 50p ppm 10p each 30p each 1.50 per MB 4.25 per MB cost if you exceed the fair usage policy. All prices exclude VAT and are subject to our standard terms and conditions. Calls are priced per minute. Please note that calls to 0870 numbers are not included within any bundles and calls to 070 numbers incur a minimum call charge of 65p per call.

10 Business Clarity bolt-on tariffs Monthly UK UK out Data bolt-on charge Bundle of bundle Roaming BlackBerry BIS 500MB** 6 500MB 0.60 per MB See below BlackBerry BIS 500MB + 10MB roaming** MB 0.60 per MB 10MB fair usage* BlackBerry BES 500MB** MB 0.60 per MB See below BlackBerry BES 500MB + 10 MB roaming** MB 0.60 per MB 10MB fair usage* BlackBerry BES 500MB + 50 MB roaming** MB 0.60 per MB 50MB fair usage* BlackBerry BES 5GB** GB Fair usage* See below Mobile Internet 500MB*** 5 500MB 0.60 per MB See below Mobile Internet 500MB + 10MB roaming*** MB 0.60 per MB 10MB fair usage* Mobile Internet 500MB + 50MB roaming*** MB 0.60 per MB 50MB fair usage* Mobile Internet 5GB*** GB Fair usage* See below *Fair usage will be monitored and charges will be applied if deemed applicable. **Data allowance includes data through WAP, Internet and BlackBerry only. ***Data allowance includes data through WAP and Internet only. Business Clarity is not a single user price plan so it is not permitted to connect single subscribers. Customers must be made aware that in order to take Business Clarity they must opt to do this for all of their voice connections. It is not possible to mix Total Business or Sharetime tariffs with Business Clarity in the same group. Business Clarity has a fair usage policy of 3,000 minutes and / or 3,000 texts per user per month. Customers only have to break one of these limits to be in breach of the fair usage policy. Charges will be applicable if the fair usage is exceeded. Vodafone Passport is not available on this tariff. It is possible to add more than 50 users to the Business Clarity tariff by grouping user groups. Data bolt-on roaming charges Zone 1 Zone 2 First 25MB up to 4.25 up to Every 25MB thereafter Zone 1 and 2 details are on page 13 Calendar day is midnight to midnight, UK GMT. Data sessions are calculated per day. A day is counted from midnight to 11.59pm UK time. The session starts when a customer first accesses data and will be counted until either the end of the data session or the end of the day. We will also notify customers as it approaches midnight GMT. This is a default tariff and will automatically cover new and existing customers on any data device anywhere in the World unless they have already opted into a monthly roaming bundle. Charging will be in 1KB steps

11 Price Plan Vodafone Tariffs Mobile Data Tariffs We offer three great 3G data plans: Mobile Broadband A simple, predictable flat rate price plan, for use in the UK and abroad. Choose between our 3GB or 5GB tariffs with free usage* in the UK so you and your team can connect abroad for as little as 8.50 per 24 hours. Mobile Broadband Travel The perfect plan for frequent travellers. Pay just 95 per month and get up to 5GB usage in the UK and 200MB on any network when abroad. *Fair usage will be monitored and charges will be applied if deemed applicable.

12 Mobile data tariffs 3GB Mobile broadband 5GB Mobile broadband 5GB Mobile broadband travel Monthly charge UK usage charges When abroad None* 8.50 for first 50MB in Zone 1, 8.50 per 50MB thereafter for first 50MB in Zone 2, per 50MB thereafter (see next page for zone details) 200MB per month included on any network, then 4.25 thereafter *subject to fair use policy 3GB a month UK usage and then for every GB or part thereof used. 5GB a month UK usage and then for every GB or part thereof used. *Fair usage will be monitored and charges will be applied if deemed applicable. Zone 1 and 2 details are on page 13 Calendar day is midnight to midnight, UK GMT. Data sessions are calculated per day. A day is counted from midnight to 11.59pm UK time. The session starts when a customer first accesses data and will be counted until either the end of the data session or the end of the day. We will also notify customers as it approaches midnight GMT. This is a default tariff and will automatically cover new and existing customers on any data device anywhere in the World unless they have already opted into a monthly roaming bundle. Charging will be in 1KB steps Mobile broadband via the phone The new way to access the internet via your phone This bolt-on allows users to use their mobile/blackberry as a modem and connect to a laptop Install a simple piece of software on your compatible BlackBerry or HSDPA Smartphone When you want to go online, link your phone and laptop with the USB cable that comes with your phone, fire up the software and click Connect it s that easy Tariff Price Monthly allowance Contract length Mobile broadband via phone 18 5GB 24 months This bolt-on can be added to any Total Business, Clarity voice tariffs as well as BlackBerry BIS or BES bolt-ons and cannot be added with another mobile internet bolt-on. System requirements for your laptop or PC Microsoft Windows Vista (32 bit or 64 bit) or Windows XP SP2 At least 20MB free disk space, 256 MB RAM, and a recommended Pentium 300MHz processor performance A USB or USB 2.0 socket on the PC or laptop System requirements for your mobile/blackberry Vodafone Mobile Connect via the phone software Via the phone PC software will be available at HSDPA handset USB cable. Currently the following handsets have HSDPA: Nokia N95 Nokia E71, Nokia N96, Nokia E51, Sony Ericsson G502, Sony Ericsson C702, BlackBerry Bold 9000, BlackBerry Storm 9500,

13 BlackBerry Internet Service Use your BlackBerry to send and receive from up to 10 internet accounts Secure, reliable data transfer Synchronise with your contacts and calendar Anytime tariffs Small Business tariffs Tariffs below pm Tariffs above pm 12 month contracts 24 month contracts Monthly charge Inclusive usage in UK 6MB 6MB 6MB 6MB Cost per MB (over inclusive allowance) BlackBerry Enterprise Service Desktop in the palm of your hand Handle calls, , contacts and your calendar wherever you are Work wirelessly knowing your company data is safe and secure Stay in control of costs with fixed monthly pricing and simple scalability Enterprise Service (BES) as a stand alone Enterprise Service (BES) as a bolt-on to a voice option UK only UK and roaming UK only UK and roaming Monthly charge Inclusive usage in UK 6MB 6MB 6MB 6MB Inclusive usage - roaming N/A 3MB N/A 3MB Cost per MB (over inclusive allowance) Prices are correct as of March 2010.

14 Mobile data tariffs The full list of countries included within each zone are listed below: Zone 1 Zone 2 Albania Austria Belarus Belgium Bosnia & Herzegovina Bulgaria Channel Islands Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Maritime Moldova Montenegro Netherlands Norway Poland Portugal Romania Serbia Slovak Republic Slovenia Spain Sweden Switzerland Turkey Ukraine Yugoslavia Afghanistan Algeria Anguilla Antigua Argentina Armenia Australia Azerbaijan Bahamas Bahrain Bangladesh Barbados Bermuda Brazil British Virgin Islands Cambodia Canada Cayman Islands Chile China Columbia Dem. Rep. of Congo Dominica Ecuador Egypt El Salvador Fiji French West Indies Gabon Georgia Ghana Grenada Guatemala Guyana Hong Kong India Indonesia Israel Jamaica Japan Jordan Kazakhstan Kenya Korea Kuwait Lebanon Macau Madagascar Malaysia Maldives Mauritius Mexico Monseratt Morocco Mozambique Namibia New Zealand Nigeria Oman Pakistan Panama Peru Philippines Qatar Russia Rwanda Saudi Arabia Senegal Seychelles Singapore South Africa Sri Lanka St Kiits St Lucia St Vincent Taiwan Tajikistan Tanzania Thailand Tunisia Turks & Caicos UAE Uganda Uruguay USA Uzbekistan Vietnam

15 Price Plan Vodafone Tariffs Vodafone International options We are able to offer a variety of international options, tailored to your needs: Vodafone Passport A predictable way to control your roaming costs whilst using the calls within your monthly bundle. Vodafone World A simple discounted roaming tariff with clear international zones.

16 Vodafone Passport This tariff is available as an option on any Total Business or Anytime price plan. It is not available on the Business Clarity price plan. With Vodafone Passport, customers have a predictable roaming experience through out Europe and in selected other countries, with increased cost control and predictable pricing. Vodafone Passport comes as standard with most Vodafone tariffs available from Opal. Each time you make a call from the most popular European destinations, whether it s back to the UK or within the country you re in, you pay a standard connection charge per call then the rest of your call is charged at your published domestic rate. You can even use any inclusive minutes you have in your bundle for receiving calls, it's just as simple. You only pay the connection charge for each call you answer. So, now you can always leave your phone on when you travel for business and have confidence that you'll never miss a call. Vodafone Passport covers the following countries and the connection charge per call is 64p (ex VAT) within the EU and 75p (ex VAT) in Non EU countries (marked with an *) Albania* Faroe Islands Isle of Mann Poland Australia* Finland Jersey Portugal Austria France Latvia Romania Belgium Germany Liechtenstein San Marino Bosnia Gibraltar Lithuania Slovakia Bulgaria Greece Luxembourg Slovenia Croatia Guernsey Malta Spain Cyprus Czech Republic Denmark Estonia Hungary Iceland Ireland Italy Monaco Netherlands New Zealand* Norway (inc Canary Islands) Sweden Switzerland* Vatican City Received calls are free for the first 60 minutes and cost 17p per minute thereafter. International calling from the UK If you would like to call or text an international destination when you are in the UK then these prices will apply. Making a call Sending a text Ireland 25ppm 20.4p Europe 20ppm 20.4p Asia Pacific 40ppm 20.4p N America 25ppm 20.4p Rest of world 90ppm 20.4p Prices are correct as of March 2010.

17 Vodafone World This tariff is automatically included on any Total Business, Caller Plus or Business Clarity price plan, as well as being applicable for customers on Sharetime and Small Business tariffs. This tariff gives you a discount on your calls back to the UK on our standard Vodafone World charges. Making a call Receiving a call Min. charge when receiving a call Sending a text Making a call (other than back to UK or from country you are in) Europe 33ppm 15ppm 5p 19p* 33p USA/Canada 90ppm 75ppm 5p 35p* 1.79 Rest of the world pm 5p 35p* 1.79 * Plus domestic rate charged in per second increments thereafter Europe zone: Calls made by you are charged in 1 second increments with a 30 second minimum call charge. US & Canada zone: Calls made by you are charged in 60 second increments with a 60 second minimum call charge. Rest of World zone: Calls made by you are charged in 60 second increments with a 60 second minimum call charge. The minimum call charge to receive a call is 5 pence per minute across all zones. International calling from the UK If you would like to call an international destination when you are in the UK then these prices will apply. Making a call Sending a text Europe 12ppm 20.4p USA/Canada 12ppm 20.4p Rest of world 50ppm 20.4p Minimum call charge of 3p. Prices are correct as of March Countries by zone Europe Albania, Andorra, Austria, Azores, Belgium, Bosnia & Herzegovina, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroes, Finland, France, French Guinea, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Isle of Man, Italy, La Reunion, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, The Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City USA and Canada USA, Canada Rest of the World Including Australia, China, Egypt, Fiji, Japan, Kuwait, New Zealand, Singapore, South Africa, Taiwan, Thailand and all other countries not listed.

18 Business Standard Pricing This is the standard international tariff that is applicable if you have not opted for either of the tariffs above. The standard tariff offers one rate for all outgoing calls, and one rate for making a call back to the UK, to a local number or a third country. Making a call Receiving a call Sending a text Ireland 33p 16p 19p* Europe 33p 16p 19p* Asia Pacific 79p 99p 75p 35p* N America p 35p* Rest of world p* Prices highlighted in RED are on a Vodafone Preferred network. Prices highlighted in BLUE are for any other network. * Plus domestic rate. International calling from the UK If you would like to call or text an international destination when you are in the UK then these prices will apply. Making a call Sending a text Ireland 25ppm 20.4p Europe 20ppm 20.4p Asia Pacific 40ppm 20.4p N America 25ppm 20.4p Rest of world 90ppm 20.4p Prices are correct as of March 2010.

19 Vodafone preferred networks Country Albania Australia Austria Belgium Bulgaria China Cyprus Czech Republic Denmark Egypt Estonia Fiji Finland France Germany Greece Hungary Iceland Og Ireland Italy Japan Kuwait Latvia Lithuania Luxembourg Malta Mozambique Netherlands New Zealand Poland Portugal Romania Slovak Republic Slovenia South Africa Spain Sweden Switzerland USA Network Vodafone Albania Vodafone Australia Mobilkom Proximus MobilTel (MTel) China Mobile CYTA Vodafone Czech Republic TDC Vodafone Egypt Elisa Vodafone Fiji Elisa SFR Vodafone Germany Vodafone Greece Vodafone Hungary Vodafone (TAL) Vodafone Ireland Vodafone Italy Vodafone Japan MTC Vodafone BITE BITE PT&T Luxembourg Vodafone Malta Vodacom Mozambique (VM, S.A.R.L.) Vodafone Netherlands Vodafone New Zealand Polkomtel Vodafone Portugal Vodafone Romania Orange SI Mobile Vodacom Group Pty Vodafone Spain Vodafone Sweden Swisscom Mobile Cingular (AT&T)

20 Terms and conditions General 1. All prices are for calls made from within UK, excluding Isle of Man and the Channel Islands (except premium rated calls). Different charges apply to international, roaming and premium rated calls. Please visit Calls to Emergency services, customer care, Vodafone directory assistance, premium rate services, non-geographic numbers, international numbers and when roaming are not included in inclusive minutes. Calls to non-geographic numbers are charged at the same rate as calls to UK land lines. 2. There is no charge for calls that are not answered, but in some cases charges are made by a network for recorded announcements. 3. The minimum call charge for voice, WAP and data calls on Anytime plans is 4.2p and on Total Business plans, the minimum charge is 3p for voice and 4.2p for WAP and data calls. 4. Calls are charged by the second, except roaming, directory assistance and fixed fee calls. Individual calls are charged excluding VAT and rounded up to one tenth of a penny. The total of all calls and other charges on your monthly bill is then rounded down to the nearest penny and VAT added. Where you have two or more subscribers connected to a single billing account, the net of VAT charges are accumulated and VAT is calculated on the total sum. This total is then rounded up to the nearest whole penny. 5. When using Call Return (returning a call when directly within Vodafone Voic /Vodafone Mail Service), you will be charged for both the Vodafone Voic call and the Call Return call throughout the duration of the returned call. Call Return calls will be deducted from the bundle, where appropriate. The Call Return charge is calculated as the rate for that price plan, as if you had hung up and dialled direct for the returned call, less the voic charge. The minimum call rate on Call Return is the same as the Voic rate. Call Return calls to other mobile networks within the voice bundle of Anytime and Total Business plans, as well as having the length of call deducted from the bundle, incur an additional charge equal to the difference between the cost of the call to another network and the cost of a call to a Vodafone Mobile. 6. You are not charged for receiving calls to your Vodafone mobile phone number unless you are roaming on a foreign network. You will be charged for the international leg of calls to your Vodafone mobile phone number received while you are abroad. Text messages, MMS, WAP and GPRS. 7. You are not charged for receiving text and picture messages, except for reverse charged messages and when roaming on some networks. Reverse charged messages should only be sent to you with your permission as part of a service you are buying. 8. A standard text message contains up to 160 characters. Some handsets allow you to send messages of more than 160 characters, in which case the message will be divided into the number of messages of 160 characters required to convey the message and each such message will be charged at the standard text message rate. Standard text message prices exclude premium rate, international, roaming, reverse charged and long text messages. Only standard text messages are included in price plans with inclusive text messages. Delivery is not guaranteed. 9. Using Vodafone MMS you can send long text messages and picture messages. A long text message is limited to a maximum size of 1.5Kb (usually about 500 characters although some handsets have a minimum message size greater than this). A picture message is a message between 1.5Kb and 300Kb. Not all handsets are capable of sending and receiving picture messages. 10. Prices for WAP calls are for calls made to the Vodafone WAP Gateway number To access WAP or the Internet by GPRS, you must be connected to a GPRS price plan. GPRS price plans (with no monthly charge) are available with our Perfect Fit business price plans. With all Total Business price plans there is no monthly fee and you pay 1.50/MB. We round up to the next 1/10 of 1pence, and up to the next Kb. Try Me Bundles and Text and Mobile Internet Extras Packs 12. Any unused texts or mobile internet allowance within the extras pack bundle will not be carried over to the following month. 13. Only one Extras Pack can be used at any one time. 14. For Anytime plans, Try Me bundles will be subject to change at Vodafone s discretion. 15. For Anytime plans, any unused elements of Try Me bundles and Extras Packs will not be carried over to the following month. International and Roaming Services. 16. International and roaming services are subject to status. Roaming charges may vary according to the foreign network and exchange rates and may include minimum charges. 17. If you send a text message while abroad, you are charged a flat rate plus your normal rate or inclusive text message eligibility for that text message. If you send a picture message while abroad you are charged 36p plus the GPRS roaming bearer charge. 18. If you use GPRS while abroad, the usage is not eligible for Extra Packs, Try Me bundles and GPRS bundles. Video Calls 19. Charges for video calls start when the called party accepts the call, even if the call subsequently fails, therefore a failed call may be subject to a minimum charge. 20. Video calls on the Vodafone network are subject to Vodafone s 3G network coverage. Further information on 3G network coverage can be found at For information on international availability of 3G visit Get 25% more minutes every month with 18 month contracts on Small Business price plans The offer is subject to an 18-month minimum term contract, availability and associated ongoing airtime charges The offer is only available on 18-month Small Business price plans An additional 25% of minutes is included within your monthly allowance on 18 month Small Business price plans Available to new and existing customers, who have completed the minimum term on their existing airtime contract The 25% extra minutes will continue to apply until the customer s next contract renewal. If at this time an 18-month contract renewal is chosen, the 25% extra minutes will continue to apply Please note that the customer will always have to pay the monthly line rental (excluding Extras Packs) charge for inclusive minutes for the full contract period, even if the customer decides to leave Vodafone before this period. The outstanding charge will be calculated on the minimum term which has not been fulfilled multiplied by the minimum eligible monthly line rental (excluding Extras Packs) charge for inclusive minutes available at that time.

21 Content (Vodafone live!) 22. All Vodafone live! services offered free or under unlimited subscription are subject to our fair use policy. If, in the reasonable opinion of Opal, your use is excessive, we may ask you to moderate your usage. If after we have informed you to moderate your usage, you fail to do so, we reserve the right to charge you for the excessive element of your usage at your price plan s standard rate or to suspend or terminate your service in accordance with your airtime contract. Please note that wallpaper, ringtone and game downloads will be chargeable in any event as detailed on the Vodafone live! service. 23. Where any content service is included within the customer s monthly line rental, Vodafone may modify, supplement or withdraw this service on notice to the customer. 24. You are not charged for accessing Vodafone live! pages within the UK (excluding Isle of Man and the Channel Islands) using 3G and GPRS (with the exception of Chat, Messenger and Vodafone Mail pages where your normal price plan applies). 25. When roaming you will be charged in 10Kb increments for accessing Vodafone live! pages, streaming and downloading. Roaming charges will apply when accessing these services and accessing subscribed content when roaming on a foreign network, additional information can be found at If Vodafone Content Control prevents access to non-vodafone live! pages, then you will incur a charge at your normal price plan for any data used in the attempt. 27. Vodafone Stop The Clock. 28. Vodafone Stop The Clock is available on both 12 and 18 month term contract on an Anytime price plan this can either be included in your monthly fee or charged at 4.20 ex. VAT per month depending on your price plan. Vodafone Stop The Clock applies to all standard calls (Vodafone mobiles, other UK mobiles or UK landlines with a geographic STD code) made within the United Kingdom (excluding Isle of Man and the Channel Islands) that commence during our evening and weekend periods. All other calls are excluded, e.g. calls to non-geographic numbers, such as 0845 numbers, premium rate numbers, video calls, data calls and voic / Vodafone mail calls including Call Return. 29. A call that starts during our evening and weekend periods but then continues into daytime hours will be charged from the point the daytime period begins at the standard charge for your price plan for such calls. The first 3 minutes of a call that qualifies for Vodafone Stop The Clock will be deducted from your bundle or charged at the standard rate under your price plan for such a call as appropriate and then the next 57 minutes of that call are free. After this 57 minute period, if a call is still in progress the remainder of the call will be deducted from your bundle or charged at the standard rate under your price plan as appropriate. 30. If you start a call in a daytime period, which continues into an evening and weekend period, then Vodafone Stop The Clock will apply to the part of the call in the evening and weekend period, so that after 3 minutes of the evening and weekend period have elapsed the next 57 minutes of that call are free before charging starts again, if the call is still in progress. 31. If your call is cut off for any reason and you need to redial you will be treated as starting a new call. 32. Vodafone Stop The Clock may only be used for private non-commercial use and is not for resale, nor for nonvoice services. All usage is subject to Opal s fair use policy. If, in the reasonable opinion of Opal, your use is excessive, we may ask you to moderate your usage. If you then fail to do so, we reserve the right to charge you for the excessive element of your usage at your price plan s standard rate and/or to transfer you to the equivalent Anytime Price Plan without Vodafone Stop The Clock. December 2007 Vodafone Limited. Information correct at time of going to print. Services may be modified, supplemented or withdrawn by Opal without notice. Full details of Opal s prices can be obtained through your Opal account manager or by calling our customer services on Opal, head office Stanford House, Garrett Field, Birchwood, Warrington, Cheshire, WA3 7BH.Registered in England and Wales no Telephone: Fax: [email protected] Web: Please view Opal s Privacy Policy at To unsubscribe, please [email protected]. VODA.TARIFFS.V