V20. Software for Motor factors and retailers

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1 AUTOPART V20 Software for Motor factors and retailers Introduction Key features Autopart has been designed to meet the specific needs of parts distributors, motor factors and retailers. Created and developed for the Windows operating system, it provides a wealth of functionality yet remains intuitive and simple to use. Autopart s flexible screen layouts simplify the sales process and promote good customer service. Details such as electronic catalogue, stock availability, alternative products, special pricing and customer sales history are all instantly accessible from point-of-sale, thereby providing counter staff with the necessary information to conduct a smooth and efficient transaction. Autopart combines the best aspects of off-the-shelf software with the advantages of bespoke solutions. As well as being deployable out-of-thebox, we can quickly and easily customise the software to meet individual requirements. Through the configuration of parameters and system settings, we can add depth in the areas where users need specific features or personalisation. The result is bespoke software at off-the-shelf prices. MAM Software Ltd. Autopart v20 Booklet 2011 AUTPB0710A Product & price management Sales order processing Purchase order processing Stock management Ledger accounting E-commerce connectivity Business analysis and CRM

2 AUTOPART V20 Contents Company background Autopart introduction...4 Product & price management Sales order processing Purchase order processing Stock management Ledger accounting...9 E-commerce connectivity Business analysis and CRM Service and support...12 Page 2 MAM Software Ltd. Autopart v20 Booklet 2011

3 Company background Established reputation Founded in 1984, MAM Software has established an enviable reputation as the leading provider of professional business management systems and data solutions to the UK automotive aftermarket. This reputation is built upon our ability to consistently deliver reliable, innovative and economical software solutions that bring competitive advantages and increased profitability to our clients and business partners. The aftermarket MAM applications are recommended by many of the country s leading trade organisations and buying groups. Thousands of companies nationwide - from single-site operations to multi-user, multi-site organisations - rely on MAM Software to manage their business. Our customers operate throughout the aftermarket in sectors such as: Parts warehousing Component distribution Motor factoring Accessory retailing Vehicle repair Fast fit servicing Tyre retailing Tyre wholesaling Accident repair MAM Software Ltd. Autopart v20 Booklet 2011 Page 3

4 AUTOPART V20 Autopart introduction Autopart is a versatile management application designed to address the needs of parts distributors, motor factors and retailers serving the automotive aftermarket. It provides a robust business environment that seamlessly integrates sales, stock, accounting and reporting processes. Autopart can help companies achieve tangible positive results such as improved efficiency, lower operating costs, enhanced customer service and increased profitability. Microsoft Windows operating system Intuitive and simple to use Microsoft SQL database platform Live data across the enterprise Mobile technology integration Buy-side and sell-side e-commerce Multiple barcode and invoice printer support Day-end and month-end procedures Block changes Block import Central maintenance Data export Graphical document output to PDF Personalised menus and displays Password protection Internal mail Page 4 MAM Software Ltd. Autopart v20 Booklet 2011

5 Product & price management Autopart offers a comprehensive, multi-dimensional price matrix that allows the creation of complex pricing rules. Rules can be based on combinations of high level criteria such as customer class and product group. Likewise, more detailed criteria such as mixed-rate quantity breaks, contract pricing and rebated costs can also be incorporated. Special promotions can be configured for any product, customer and date combination with discounts applied automatically at point-of-sale. Product grouping and classification Supplier & customer cross referencing Multiple custom fields Flexible pricing Trade, retail and customer-specific terms Sales promotions and campaigns Psychological pricing Contract pricing Line-by-line profit and margin calculations True and rebate costs Boxed quantities and bulk sales Quantity breaks Kits and components Mixed-rate quantity breaks Discount matrices Velocity pricing MAM Software Ltd. Autopart v20 Booklet 2011 Page 5

6 AUTOPART V20 Sales order processing Autopart s highly configurable POS screens provide instant access to valuable business information. With details such as stock availability, special pricing and alternative products at their fingertips, staff can improve customer service and capitalise on cross-sell and up-sell opportunities. Behind the scenes, comprehensive price administration facilitates complex trading terms, quantity price breaks and sales promotions. EPOS and telesales functionality Electronic catalogue integration Barcode scanning and label printing Alpha / keyword / postcode search facility Supplier & customer cross referencing Branch stock visibility Transaction and bin-card enquiries Linked parts and alternative products Parts notes and PDFs On-screen images Kits and components Restriction of sales Collected, delivered and direct deliveries Bought-out (non-stocked) parts Integrated customer history and notes Quotations and pro-forma invoicing Suspended transactions and lay-aways Quick suspend and new order Sales backorder management Picking lists, collection and delivery notes Order number format checking Wholesale and retail tyre sales Integrated workshop management Bank, apply or separate invoices for surcharges Van routing and delivery planning Graphical printing E-commerce incoming orders Page 6 MAM Software Ltd. Autopart v20 Booklet 2011

7 Purchase order processing In addition to the processing of manual stock orders, Autopart offers a host of powerful ordering routines. Automated suggested re-ordering, lead-time calculations and inter-branch transfers help improve ordering efficiency and ensure that products are stocked at optimum levels. Multi-sourcing, purchase promotions and best-buy analysis identify the most economical supplier for each product and maximise profit margins. Central, local and regional ordering Suggested ordering Scheduled daily ordering Best-buy product purchasing Secondary supplier sourcing Linear regression Inter-branch transfers Purchasing delays Purchasing promotions Kit purchasing and works order integration Minimum order values Boxed quantities and bulk buying Quantity breaks Lead time calculation Carriage charge management Inbound surcharges Goods received note invoicing Integrated supplier history and notes Bought-out (non-stocked) parts Respecify prime suppliers Buy-side e-commerce connectivity MAM Software Ltd. Autopart v20 Booklet 2011 Page 7

8 AUTOPART V20 Stock management Autopart automatically tracks stock as it progresses through the sales cycle. From goods receiving to deallocation and despatch, electronic bin cards record each movement or transaction. Stock adjustments such as credits or returns are also accurately recorded and monitored. Comprehensive usage analysis offers the ability to recalculate minimum and maximum stock levels based on sales history and forecasted demand. Live stock reporting Perpetual inventory Annual stocktaking Goods receiving Shortage notes Multiple bin locations and premises Multiple stocking units Barcode and label printing Barcode scanning for receipt and despatch Serial number tracking Freight mark-up and landed cost Minimum / maximum recalculation Product reclassification Stock cleanse module Collection notes Multi-branch stock levelling Inter-branch transfers Bought-out (non-stocked) parts PDA-based stocktake, picking and receipt Returns to supplier Impress and vendor-managed stock Page 8 MAM Software Ltd. Autopart v20 Booklet 2011

9 Ledger accounting Autopart offers powerful yet flexible accounting functionality that can be tailored to suit individual circumstances. As fully integrated components of the system, Autopart s ledgers automatically record all transactions conducted within the business without the need for additional manual data entry. Dedicated modules for credit control, VAT accounting, reporting and reconciliation further simplify the administration and maintenance of finances. Sales, purchase and nominal ledgers Multi-company Multi-currency VAT control and analysis Trial balance and balance sheet reports Profit & loss reports Debtors and creditors listing Credit control module Hard and soft stop-list Automatic stop Cheque printing Mail merge and customer notes Enquiry routines Payment import from CSV Flat-file export Rebates Consolidated invoicing Customer specific document specifications Customer and supplier rebates Invoice qualified credits Customer statements on demand Balance sheet and profit & loss Bank reconciliation Cash management MAM Software Ltd. Autopart v20 Booklet 2011 Page 9

10 AUTOPART V20 E-commerce connectivity The Autonet suite of online applications and systems facilitate online trading throughout the supply chain. Solutions are available for both buy-side and sell-side connectivity and include web interfaces for both B2B and B2C e-commerce. Application-to-application solutions provide direct connectivity with the back-end systems of trading partners. Stock can be checked online, prices verified, orders raised and acknowledgments transmitted electronically. Browser-based solutions Application-to-application solutions Online trade & retail sales Buy-side links to suppliers Live stock and pricing Sell-side links workshops Simple catalogue structure Compatible with industry standards Integrated parts catalogue 24/7 lookup and ordering Comprehensive search facilities Instant price and availability VRM vehicle identification Flagged price differentials Account enquiries Automatic alternative suggestions Express order options Receive orders directly in point-of-sale Page 10 MAM Software Ltd. Autopart v20 Booklet 2011

11 Business analysis and CRM EMI+ is a powerful business intelligence module that helps decision makers achieve an accurate assessment of their company s performance. Customised views, graphs and charts communicate data graphically, making it easier to identify trends and highlight opportunities for improvement. Autopart s CRM module captures data from sales and customer activity which is then analysed and used to improve customer service and promote additional sales. Essential management information (EMI+) Comprehensive analysis of sales data Modern interface with rich data visualization Tabular report builder Dynamic data filtering Aggregation, percentages and ranking User-defined functions and formulas Trend, variance and gap analysis Export data to various formats CRM functionality Comprehensive customer-notes User-defined data fields Automatic point-of-sale prompts Mail merge functionality Call scheduling and tracking MAM Software Ltd. Autopart v20 Booklet 2011 Page 11

12 AUTOPART V20 Service and support Support services Successful business management requires more than just functional software, and at MAM we pride ourselves on being a total solutions provider. Consultancy, implementation services, technical support and tailored training are integral parts of the MAM offering, and can make the difference between the success and failure of a project. Comprehensive support packages ensure MAM customers derive the maximum value from their systems. Our UK-based telephone helpline is manned by our own trained personnel 7-days-a-week and our dedicated support Extranet allows issues to be logged and tracked online 24 hours a day. Supplementary products To complement all of our software applications, we offer a range of supplementary products and data services. Our electronic cataloguing solutions are some of the most comprehensive available and employ the latest Internet technology to keep data up-to-date. Our suite of online applications and systems facilitate online trading throughout the supply chain. Solutions are available for both buy-side and sell-side connectivity and include web interfaces for both B2B and B2C e-commerce. As a platform for our software, we offer a range of PC and server hardware from Fujitsu Computers, Europe s largest IT manufacturer. As an approved partner, MAM Software is committed to delivering its solutions on Fujitsu hardware, and is confident in its ability to perform under the demands of today s businesses. To ensure our network installations operate effectively, we offer a competent and competitive cabling service through our partners UK Cabling Ltd. UK Cabling has extensive experience, having designed and implemented a wide range of cabling infrastructures. The company provides a complete connectivity solution, from design and installation to administration and modification. A range of purchase options are available through Allied Corporate Finance Ltd (ACF) and Approved Business Credit Ltd (ABC). Together they have over 25 years experience of providing specialist IT leasing and asset finance solutions, many of which have been spent working alongside MAM. MAM Software Ltd. Maple Park Maple Court Tankersley Barnsley S75 3DP Tel: +44 (0) Fax: +44 (0) Web: MAM Software Ltd. is a subsidiary of MAM Software Group, Inc.