Microsoft Strategy and Support for Modern Business Apps Development. Karina Leal. Zev Yanovich

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1 Microsoft Strategy and Support for Modern Business Apps Development Karina Leal Microsoft Enterprise Services User Experience and Mobile Apps Zev Yanovich Microsoft Developer Experience Mobile Workforce Cloud Computing Privacy and Security

2 Modern Business Apps - Key Principles The platform required to achieve business needs Responsive UI Cloud-Enabled Technology neutral design principles

3 WSIC?: Industries are changing

4 Every company is a software company Silicon Valley is coming. We are going to work hard to make our services as seamless and competitive as theirs. Jamie Dimon JP Morgan CEO The software you deploy, and especially the custom software you create, will increasingly be part of your competitive edge. Walmart is redefining the next generation of retail growth and is the bestpositioned retailer to win at the convergence of digital and physical retail. Doug McMillon Wal- Mart CEO We are putting 70% of our applications on the cloud to improve flexibility. And, we are launching gamechanging applications to improve our efficiency. Jeffrey Immelt GE CEO Forrester prediction for 2015 It's about looking ahead to the changes coming to the global auto business, particularly from potential "disruptors" in Silicon Valley -- and preparing Ford to thrive through those changes. Mark Fields GE Ford Motor Company CEO

5 Technology is driving enterprises closer to customers Systems of record (On-premises, legacy, operational) Enterprise resource planning Finance Customer Customer relationship management As we enter the age of the customer, enterprises must shift tech investment toward applications that deliver digital customer experiences. Source: Forrester 2014

6 Technology is driving enterprises closer to customers Systems of record (On-premises, legacy, operational) Systems of engagement (agile, innovative, lightweight) Customer Enterprise resource planning Digital customer experiences and apps Componentized software leveraging cloud Web services Finance Customer relationship management By 2016, back-end systems will take up 45 percent of the IT budget, while engagement software and apps will grow to 55 percent. Source: Forrester 2014

7 Technology is driving enterprises closer to customers Systems of record (legacy, operational) Systems of engagement (agile, innovative, lightweight) Customer Enterprise resource planning Digital customer experiences and apps Componentized software leveraging cloud Web services Finance Internet of things Machine learning Customer relationship management Systems of innovation (devices and things ) Fast-moving evolution of customer and employee-facing applications. broader modernization

8 Mobile apps are part of a broader modernization

9 Modern apps are part of a broader modernization connected to the business Enterprise-ready platform that integrates modern experiences with existing business assets.

10 Create Modern Experiences

11 + Sweet spot for the successful modern End user experience - Great apps delivered to the user s choice of device Development agility to move at mobile speed + enterprise Better TCO, productivity and Developer Experience

12 Enterprises are going mobile on multiple platforms According to Gartner, by 2016, 70% of the mobile workforce will have a smartphone, and 90% of enterprises will have two or more platforms to support

13 Approaches for device development Native Device optimized experience Web Portability across devices Tools productivity Updatability

14 Native UI Native UI Native UI C# + XIB C# + AXML C# + XAML

15 Microsoft Services Use app innovation to revolutionize an industry Skanska created a cross-device application that draws crucial construction and environmental data from the cloud in order to safeguard hospitals. "We had an idea of what we wanted but did not know what technologies would provide the most features. That's why Microsoft Consulting was so valuable. They helped give life to the vision. "We ve been able to share Isabella jobsite Morales-Barrios metrics and other Department of Social Prosperity Colombia Advisor to the Director information with clients in a way that wasn t possible before. Darren Jones Skanska USA IT Manager of Architecture and Development

16 Microsoft Services

17 Microsoft Services Leveraging technology to serve the greater good The Department of Social Prosperity (DSP) Columbia was formed in 2011 to centralize and monitor public/private partnerships aimed at reducing poverty and helping populations in need. To make the most out of private philanthropy investments, they sought to create an interactive mapping tool to provide its 35 local offices and external partners with critical demographic data. With the help of Microsoft Services, they were able to leverage all the tools and technology in place to create a first-of-it-kind solution in Latin America. Now, their social programs better serve the 12 million people who rely on them. "We had an idea of what we wanted but did not know what technologies would provide the most features. That's why Microsoft Consulting was so valuable. They helped give life to the vision. Isabella Morales-Barrios Department of Social Prosperity Colombia Advisor to the Director Get the most from your technology investment. Learn more at Microsoft.com/services

18 Connect with Business

19 Connected Business Architecture

20 Microsoft Services Using the cloud to overcome geographical barriers In 2014, Petrobras Argentina, one of the largest oil companies in Argentina, planned to launch a new extranet to better communicate essential business information to its 263 gas stations. But Argentina s heavy restrictions on imports was causing a lot of delay. With no time to waste, they decided to build the site in Microsoft Azure, using multiple Azure Virtual Machines. Weeks not months later, they launched the new cloud-based extranet, a highly scalable platform that freed their IT staff to focus on improving business processes and extranet services. Get the most from your technology investment. Learn more at Microsoft.com/services By using Azure, we were able to launch our new extranet in six weeks versus waiting up to eight months for new servers to arrive. This helped us better deliver information to our gas stations and investors. Mariela Manzanares Manager of Infrastructure Support Petrobras Argentina

21 Bringing banking to the unbanked

22 Develop with Agility

23 It is about Optimize Resources Efficiently manage environments using technologies that support self-service provisioning in a secure way, in line with your IT governance standards.

24 DevOpsis business, development, operations, and security collaborating DevOpsis treating your infrastructure as code DevOpsis about gaining a competitive edge It s DevOps! DevOpsis about IT for business sake DevOpsis automation DevOpsis a/b testing It s DevOps! It s DevOps! It s DevOps! DevOpsis feature switches DevOpsis hypothesis driven development DevOpsis small deployments Kanban for Ops?

25 Dev + Ops : Recipe for Success 1 Systems Thinking Feedback 2 Loop 3 Experimentation Single repository for code and environments Treat all artifacts as code Consistent environments (Dev, Test, Prod) Reduce lead times Automation of processes, tests High trust between teams Flow of communications Proactive monitoring Reserve 20% to pay down Technical debt Hypothesis driven development Instrumentation, measure results, and take next steps

26 Microsoft Services Continuous integration and delivery are table stakes Zap is a division of Grupo Globo, with the most complete and modern portal of home classifieds in the Brazilian internet. Zap is recognized by comscore as a leader in this industry segment. Zap realized that its development, QA, infrastructure, and architecture did not have the agility required to meet the market demands. They created a multi-disciplinary team to remove the barriers they faced. To meet their goals they selected DevOps from Microsoft. Zap has been able to catch the errors much earlier in the process and increase the number of deployments. Get the most from your technology investment. Learn more at Microsoft.com/services The selection of the Microsoft tools was a strategic decision that allowed us to achieve our objectives of improve quality and speed required in today s environment by the market and our customers. Eduardo Sandoval Perez CTO Zap

27 Microsoft Services Agility in modern application development In 2014, Steren, one of the largest electronics retailer and distributor across Mexico, Latin America, and the United States started to evaluate the benefits of moving their development operations to the cloud. Their application development team is comprised of both internal and external developers. To be able to fully manage the application lifecyle they decided to implement Visual Studio Online. Once the implemented Visual Studio Online, they noticed 3 benefits: they no longer had to maintain the internal infrastructure, their developers could work when and where it was convenient for them, and no longer have to deal with application migrations. Get the most from your technology investment. Learn more at Microsoft.com/services The implementations of new versions of our systems towards our clients used to take us two weeks, now we are able to do the same in two days. Ing. Rafael Calderon Cortes General Manager of Development Steren

28 Gartner s Magic Quadrants X86 Server Virtualization (Jan 2014) Cloud PaaS (Jan 2014) LYDIA LEONG, GARTNER

29 Microsoft s solution for modern apps M i c r o s o f t E n t e r p r i s e S e r v i c e s

30 Microsoft Services A Worldwide Footprint 20, countries 46 languages of Microsoft or 1/5employees worldwide 35,000 global partners 75% of the Fortune 1,000 architects, engineers, consultants, and support professionals with the deepest expertise in Microsoft technologies 6,000 consultants and enterprise architects 5,000 Premier Support professionals e n t e r p r i s e s o l u t i o n s a c r o s s a w i d e r a n g e o f i n d u s t r i e s

31 Get started with your Modern Apps Journey Drive business innovation through new and modernized applications Innovate your business with a web and/or mobile engaging experience for business-toconsumer or line-of-business solutions, leveraging the cloud to accelerate time to market, save money, and scale to business needs. Plan, design, deploy, and support business innovation by modernizing your existing Line of Business applications. This offer performs an application-diagnostic assessment of medium-complexity applications and identifies technology and implementation gaps that allows the opportunity team to accurately estimate the modernization effort. Helps you gain insights into the maturity of your software development capabilities from an Agile and Continuous Delivery perspective. 3-6 Weeks project. Plan, Evaluate Key focus areas of improvement via Modern ALM and Recommend. Set Up Training and focus on business Value

32 What about Support? PREMIER SUPPORT SERVICES FOR MODERN APPS Premier Maintained Applications (PMA) Microsoft Premier Support for Developers (PSfD) Accelerate innovation Reduce risk Modernize your solutions Streamline your application lifecycle Improve developer efficiency Receive prioritized, 24x7 access to specialized support engineers Help remove constraints created by legacy systems Get in front of issues by utilizing industry-best practices, code samples, and deep technical experience Take advantage of strategic advice and guidance Address and prevent security issues Realize and extend the value of your investments in the Microsoft cloud Empower your developers Easily extend your solutions by creating mobile experiences Azure App Management Managed Services: We ensure your custom and line-of-business applications are operating optimally and are available to the people that need them

33 Next steps Leveraging technology to achieve operational excellence across the value chain? Business Outcome Workshop 1:1 customer workshop prepared and led by Microsoft Services to scope innovative solutions and next steps. Deeper Solution Session Explore any of our solution areas in a more detailed session Schedule a complimentary strategy briefing for business leaders. Proof of Concept with support of key engineering teams and partners

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