BACK. Grow Your Audience. Imagine the Possibilities. Learn where Multipub can take you at multipub.com.

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1 Grow Your Audience

2 BACK SIMPLIFY SUBSCRIPTION MANAGEMENT SEAMLESSLY MANAGE ORDERS Subscription Management INCREASE ACCURACY EXPAND YOUR REACH Accounting Audience Management read more GROW YOUR BUSINESS ELIMINATE REDUNDANT DATA ENTRY ONE SOLUTION FOR EVENTS AND PRODUCTS Website Integration Event Management Learn Marketing where Multipub can take you at multipub.com. WORKS WITH YOU Third Party Integration

3 Subscription Management SIMPLIFY SUBSCRIPTION MANAGEMENT Multipub tracks every order and all the details that go along with it. It increases accuracy and efficiency by automating parts of the subscription management process. Multipub: Tracks all the details, such as product, price, start/end dates, order date, payment date, aging/ship dates, source of the order, related marketing efforts, delivery information and demographics. Automates renewals. Our system will let you know who is ready for renewal and how much they should be charged. This information is used to generate renewal notices, track responses and analyze the effectiveness of your campaign. Manages till forbid subscriptions and automatic renewals. Manages separate, but related subscribers in a single group. You may connect orders to their group account and then, enter renewals and payments for the groups rather than the individuals. Detects duplicates. Multipub looks for duplicates with every record entered, loaded or imported. Collects the data you need. Our adaptable platform has an unlimited number of demographic data fields, so you can manage your audience on a number of levels. Sets different levels of access. Establish users, roles and groups of programs to grant or deny access as needed.

4 Fulfillment SEAMLESSLY MANAGE ORDERS Fulfilling tangible or electronic goods is simple with Multipub. Our fulfillment capabilities increase efficiency and reduce errors by automating aspects of fulfillment. With Multipub, you can: Process all your products, both subscription based and one-off, in one system. Use as many delivery methods as you need. Multipub supports an unlimited number of delivery methods, including carrier delivery with route, floor, sequence and walking orders. Produce shipping labels and.csv files easily. Send them to your mailer for pre-sorting and printing and integrate this feature with shipping systems, such as FedEx and UPS. Integrate with third party mailing services. Our platform integrates with third party systems, like Satori to provide National Change of Address (NCOA) updates and to CASS certify your file. Address updates are applied real-time during order entry and can be run in batch mode. It also works with the USPS s Address Change Service to receive Nixies electronically through the post office. Our platform can process the change or cancel the record as needed. Automate inventory management. Manage product inventory, bill of materials and multiple warehouses with our Inventory System. Interfaces with your CMS system, so you can set access control levels for online content. From our platform, you can determine if users are active, expired or trials.

5 Accounting INCREASE ACCURACY Multipub is the most robust subscription accounting system on the market. It can help you analyze revenue and increase efficiency and accuracy. Our platform: Accounts for order adjustments with line-item accounting. Multipub has its own chart of accounts and posts debits and credits with every single financial transaction. Offers business intelligence data through our extensive reporting capabilities. Reduces time-consuming data entry with options for installment and recurring billing and automatic renewals. With Multipub, you can define rules for invoicing and aging, set up installment options, outline parameters for automatic renewals, process invoices and statements or invoices. Automatically processes credit cards real-time with order entry. Calculates sales tax effortlessly. Rates are updated through a CCH subscription. Interfaces with your existing systems. The Multipub General Ledger can interface electronically with virtually any accounting package. Common systems are QuickBooks, Microsoft Dynamics, FinancialForce, Oracle and others. Conducts business with customers around the world. Multi Currency prints amounts in the appropriate currency on renewals, invoices, etc., and it records amounts in the organization s native currency for accurate reporting. Calculates royalty payments with the click of a button.

6 Audience Management EXPAND YOUR REACH Learn how customers are interacting with your brand. Improve efficiency, target marketing efforts and measure engagement levels with this valuable data. You can: Measure engagement levels. Multipub stores clicks, bounce rates, open rates, etc. Data collected from both and websites are tied to an individual s customer record. That information is then aggregated to answer questions like which content is the most popular, who has accessed your articles, are s being opened and how frequently items are read. Manage client relationships and perfect your sales pitch by accessing user engagement information, alongside order details. Define and schedule activities, such as follow-up appointments. Enter an unlimited number of comments and notes. Integrate with your existing CRM systems. This integration allows you to access all Multipub account information in other programs, like Salesforce. Streamline circulation audits. Multipub meets the requirements for AAM, BPA, USPS, CVC and other audit groups.

7 Website Integration ELIMINATE REDUNDANT DATA ENTRY Multipub was designed to integrate seamlessly with your website. Our platform can capture data collected and populate information on your site. Having these pieces connected can: Improve accuracy in reporting. When your online shopping cart is connected to Multipub, web orders are processed automatically. Our Mult-e-commerce module provides a real-time connection to your website, so orders flow seamlessly into our platform with no re-keying of data. Minimize duplicate data entry, as customers can manage their own accounts. Through Mult-e-commerce and Multipub, subscribers can view their account, enter address changes, check shipment status, renew products or apply payments Reduce hours spent adding products online and in Multipub. Our API s allow products and rates between your site and Multipub to be in sync. Integrate with your existing system. To accommodate a variety of clients, we offer several different integration options. - You can use the Multipub API s to submit and retrieve data. - We can build and host a shopping cart for your organization - You can import transactions into Multipub in batch mode.

8 Event Management ONE SOLUTION FOR EVENTS AND PRODUCTS Multipub handles more than just subscription data. With it, you can manage conferences, trade shows and other events. Use this module to: Collect registration and payment data online via Mult-e-commerce. This information will flow directly from your website into our database, making reporting simple. Reduce errors by automating name badge creation through the registration process. Quickly customize pricing for your event. Because events are defined as products, you can create different pricing for items, such as full-day versus single day registration. Automate RSVP tracking. Set an unlimited number of time slots and sessions to meet your needs. Manage attendee registration alongside exhibitors and sponsors. Communicate with attendees. Send pre- and post-conference mail pieces and s using our platform. Manage event accounting. Create invoices for attendees and sponsors from Multipub. Produce reports for your events.

9 Marketing GROW YOUR BUSINESS Easily analyze your current and prospective customer base. Use Multipub to access comprehensive business intelligence data and manage marketing campaigns. Our platform allows you to: Manage renewal campaigns efficiently through Multipub. Renewals can be sent via print or and include one or multiple products together on the same notice. Handle automatic renewals seamlessly. Access the data critical to increasing sales by designing your own report or using one of ours. Find out what your customers want by creating your own survey. Turn raw data into eye-catching charts and graphs with third party tools. Build your database to market to new prospects by importing lists and purging duplicates. Generate buzz with enticing premiums, which can be included in promotions for distribution with either all orders or only paid orders. Turn free subscribers into customers with requestor to paid campaigns. Rotate your circulation. You may activate and de-activate non-paid subscribers as needed to maintain circulation numbers. See which customers keep returning each year with the Renewal Report. Track your campaigns success rate and perform detailed marketing analysis.

10 Third Party Integrations WORKS WITH YOU Multipub was designed to integrate with a number of third-party programs, which means you can keep your existing infrastructure and eliminate time-consuming data entry. Learn how we can make your data work for you: Keep customer data up-to-date with a CRM integration. Maintains accurate customer addresses through our partnership with Satori (National Change of Address and CASS Certification). Keep credit card data secure. Multipub offers automatic credit card processing with real-time order entry. Our system integrates with Authorize.net, Verisign/PayPal, Orbital, Cybersource and others. Seamlessly gather online sales data from your website. To accommodate a variety of clients, we offer several different integration options. Visit our site to learn more. Automatically calculate sales tax. Our site uses CCH to calculate sales tax. Integrate with epublishing, so you can see how your customers are engaging with you. Have a flexible architecture that works with your platform. The primary database is a Progress database, but we can use Oracle or Microsoft SQL Server. Share sales intel and customer updates with other departments, like customer service and fulfillment.

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