How To Call For An Appointment For An Orthodontic Checkup

Transcription

1 Edge Reminders Template Messages 1107 Buckeye Ave., Ames, Iowa Sales (800) Support (800) Local/Intl. (515) Fax (515) The text for each message type that is initially included with Edge Reminders is listed in the message templates below. Please use the Edge Reminders Message Elements submission page on our website to let us know how you would like the fields enclosed by the << >> symbols recorded. A sample appointment is included at the end of this document to better illustrate the layout of text. Regular Appointment Telephone Call <<This is the office of Doctors Smith and Jones>> calling to remind you that {@phoneticname/@firstname} has an appointment scheduled on {@apptdateshort} at {@appttime}. Please press 1 to confirm your appointment. Press 2 to cancel it. Press 3 to leave a message for a member of our staff. Press 4 to replay this message. #1 Pressed: Thank you for confirming your appointment. We look forward to seeing you. Goodbye. #2 Pressed: Please call our office at your earliest convenience to reschedule this appointment. Goodbye. #3 Pressed: Please leave a message. Regular Appointment Answering Machine Message <<This is the office of Doctors Smith and Jones>> calling to remind you that {@phoneticname/@firstname} has an appointment scheduled on {@apptdateshort} at {@appttime}. If you have any questions regarding this appointment, please call our office at << >>. QuestionsCallOffice.wav Regular Appointment Text Message {@firstname} {@hashave} an orthodontic appointment on {@apptdateshort} at {@appttime}. To Confirm reply with Yes {@shortcode} or No {@shortcode} to Cancel. To unsubscribe << >>. Regular Appointment Message <<Doctors Smith and Jones>> reminds you that {@firstname} has an appointment on {@apptdatelong} at {@appttime}. Please click Confirm to confirm this appointment or click Cancel to cancel it. April 8, 2015

2 New Patient Appointment Telephone Call <<This is the office of Doctors Smith and Jones>> calling to remind you that has an appointment scheduled on at Please allow enough time before your appointment to review paperwork and insurance information. Please press 1 to confirm your appointment. Press 2 to cancel it. Press 3 to leave a message for a member of our staff. Press 4 to replay this message. #1 Pressed: Thank you for confirming your appointment. We look forward to seeing you. Goodbye. #2 Pressed: Please call our office at your earliest convenience to reschedule this appointment. Goodbye. #3 Pressed: Please leave a message. New Patient Appointment Answering Machine Message <<This is the office of Doctors Smith and Jones>> calling to remind you that {@phoneticname/@firstname} has an appointment scheduled on {@apptdateshort} at {@appttime}. Please allow enough time before your appointment to review paperwork and insurance information. If you have any questions regarding this appointment, please call our office at << >>. QuestionsCallOffice.wav New Patient Appointment Text Message {@firstname} {@hashave} an orthodontic appointment on {@apptdateshort} at {@appttime}. To Confirm reply with Yes {@shortcode} or No {@shortcode} to Cancel. To unsubscribe << >>. New Patient Appointment Message <<Doctors Smith and Jones>> reminds you that {@firstname} has an appointment on {@apptdatelong} at {@appttime}. Please allow enough time before your appointment to review paperwork and insurance information. Please click Confirm to confirm this appointment or click Cancel to cancel it. Recall Appointment Telephone Call and Answering Machine Message <<This is the office of Doctors Smith and Jones>> calling to remind you that it is time for {@phoneticname/@firstname} to schedule an orthodontic appointment with our office. At your earliest convenience, please call our office at << >> to schedule this appointment. Thank you. Recall Appointment Text Message It s time for {@firstname} to schedule an orthodontic appointment. Please call << >> to schedule this appointment or to unsubscribe

3 Recall Message <<Doctors Smith and Jones>> reminds you that it is time for to schedule an orthodontic appointment with our office. At your earliest convenience, please call << >> to schedule this appointment. Thank you. Missed Appointment Telephone Call and Answering Machine Message <<This is the office of Doctors Smith and Jones>> calling to remind you that missed an appointment scheduled on at Please call our office at << >> to reschedule this appointment. Thank you. Missed Appointment Text Message missed an orthodontic appointment on at Please call << >> to reschedule or unsubscribe. Missed Appointment Message <<Doctors Smith and Jones>> reminds you that missed an appointment scheduled on at Please call our office at << >> to reschedule this appointment. Office Closure Telephone Call and Answering Machine Message <<This is the office of Doctors Smith and Jones>> calling to inform you that appointments scheduled for {CustomDate1} have been cancelled due to an unexpected closing of our office. We will contact you to reschedule your appointment. Thank you. Office Closure Text Message <<Doctors Smith and Jones>> is closed on Date1Short}. We will contact you to reschedule. To unsubscribe << >>. Office Closure Message <<Doctors Smith and Jones>> notifies you that appointments scheduled for {CustomDate1Long} have been cancelled due to an unexpected closing of our office. We will contact you to reschedule your appointment.

4 Happy Birthday Telephone Call and Answering Machine Message <<This is the office of Doctors Smith and Jones>> calling to wish a happy birthday We hope that you have a great birthday and look forward to seeing you soon. Happy Birthday Text Message <<Doctors Smith and Jones>> wishes {@firstname} a happy birthday! We look forward to seeing you soon. To unsubscribe << >>. Happy Birthday Message <<Doctors Smith and Jones>> wishes {@firstname} a happy birthday! We hope that you have a great birthday and look forward to seeing you soon.

5 Sample Appointment Doctors Smith and Jones <<Doctors Smith and Jones>> reminds you that has an appointment on at Please click Confirm to confirm this appointment or click Cancel to cancel it. Click here for a map to our office Doctors Smith and Jones, PC, Ltd. 123 Main Street AMES, IA

6 alternate spelling of the patient s first name for better voice patient s first patient s age in patient s birthday patient s birthday date of the office name assigned to the appointment; uses the patient record if office address of the assigned a second office address of the assigned office if city name of the assigned state name from the assigned office zip code from the assigned office phone number of the assigned title of the orthodontist assigned to the appointment or to the patient record ( Dr. first name of the assigned middle initial of the assigned last name of the assigned complete name of the assigned orthodontist from title through name of the month for the voice example: May 12 th ; Text/ example: voice example: May 12 th ; Text/ example: Thursday, May 12, day of the week for the time of the day for the contract amount contract has or have automatically chosen for sibling practice name coded in the user-definable month voice example: May 12 th ; Text/ example: voice example: May 12 th ; Text/ example: Thursday, May 12, user-definable day of the week